Total 71 job vacancies by Laguna Hotel Holdings Pte. Ltd.

A World Of Opportunities Awaits

Job Title: Membership Administrator

OB RESPONSIBILITIES

• Provide daily operation duties and administrative assistance in membership enquiries and services
• Assist with any enquires (via phone, email or in-person)
• Assist and support the Membership Sales team with membership application
• Update and handle confidential membership profile and database
• Perform secretarial and administration support duties
• Assist with membership application data-entry and post-sales membership enrolment kit preparation
• Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned
• Assist with event planning and duties during membership events and /or when necessary
• Perform supporting function in membership sales related enquires (incentive will be deterrmined by team leader and awarded when monthly team KPI is met)
• Any other jobs/ duties as assign as and when by the management

JOB REQUIREMENT

• Good command of languages
• Possess a high level of confidentiality and comfortable to strike a conversation with any walk-in / member
• Ability to work under pressure and multi-tasking
• Five-day workweek and once every weekend rotating duty. Must be willing to commit on weekends duty and event duty (weekends / public holidays)
• Good interpersonal and communication skills
• Good time management with strong sense of urgency and priority
• Initiative to learn and get things done efficiently
• Proficient in MS Office Word & Excel, Outlook and etc

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

JOB DESCRIPTION

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors, manager.

JOB REQUIREMENTS

• Minimum education of GCE "O" or "N" Level certificate
• At least 1 year working experience in a similar position in security & safety operations
• Possesses a valid security licence
• Applicants who have taken RTT will be prioritised
• First Aid and CPR+AED certified
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate, Learning & Development Opportunities, Staff Recognition Award

JOB DESCRIPTION

• Provides alcoholic and non-alcoholic beverages service to the guests according to the prescribed service rules and standards with emphasis on accuracy and speed.
• Prepares and mixes all types of drinks and cocktails, based on standardized recipes of drinks.
• Maintains and ensures the cleanliness and maintenance of the bar area, chillier, fringes, bar floor, storage areas and all equipment and tools inside the bar.
• Maintains bar stock according to established par stock level and arranges requisitioned items according the appropriate storage condition of the specific wines and spirits.
• Maintains adequate bar supplies such as napkins, straws, cocktail picks, etc., arranges them neatly in the assigned areas.
• Cleans and controls the bar chiller and wine chiller daily.
• Prepares all mise-en-place before the service hours.

JOB REQUIREMENT

• At least vocational diploma in any discipline. Certificate or diploma in Bartender is highly desirable.
• Minimum of 1 year in bartender experience.
• Good knowledge in various kinds of drink and beverage, creativity in preparing new concoctions.
• Have good English communication skills both in written and spoken.
• Pleasant personality with good communication and interpersonal skills.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

JOB DESCRIPTION

• Ensures that all banquet functions are well set up and organized.
• Prepares monthly & weekly forecasts and distributes to department concerned.
• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
• Establishes two way communications with related departments like Banquet sales, Kitchen, and other departments.
• Attends daily F&B briefing, F&B Meeting in the absence of the Banquet Manager, and all other training sessions and meeting required for the position.
• Reports and controls breakage and losses in the banquet section.
• Directs all efforts in the banquet service to maintain all service standards established for food and beverage service department.
• Follows the cleaning schedule established for banquet section.
• Capable of receiving and handling banquet booking inquiries and special arrangement.
• Performs other duties as assigned by Banquet Manager/Assistant Banquet Manager.

JOB REQUIREMENTS

• Minimum education of Diploma/Bachelor degree in Hotel Management or relevant degree.
• Experience at least 2 years in banquet service.
• Good knowledge of the banquet operation and high-end service levels.
• Have excellent English communication skills, both in written and communication.
• Strong interpersonal, communication and problem solving skills.
• Computer literate.
• Organized with strong planning, good communication and interpersonal skills

COMPANY BENEFITS

• Company Transport Pick-up/Drop-off Provided.
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical.
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award.

JOB DESCRIPTION

• Serves food and beverage to guest according to prescribed service standards and procedures
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.
• Practices suggestive selling to boost food & beverage sales, at the same time increase guest satisfaction.
• Accomplishes and forwards orders to the kitchen; efficiently and correctly key in order from POS
• Confirms satisfaction with the guest, and informs supervisor or manager immediately in case of guest complains.
• Handles guest’s bill and invoice in a good service manner.

JOB REQUIREMENT

• Knowledgeable in various kinds of food and beverage would be an added advantage.
• Have good English communication skills both in written and spoken.
• Chinese speaking would be an added advantage
• Pleasant personality with good communication and interpersonal skills.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

Reporting to the F&B Manager, the incumbent will be responsible to create and promote an atmosphere, ensuring guests a satisfying dining experience with a feel of home away from home. He will be responsible for but not limited to the following culinary operations:

JOB DESCRIPTION

• Supervises, coordinates, and gives directions to the entire team of colleagues in a very efficient and correct manner.
• Provide a friendly welcome for guests, answer telephones, to control the flow of guests to various stations in the restaurant.
• Provide excellent service and good relations with guests.
• Participate in service as necessary in accordance with the restaurant's needs.
• Ensure hotel grooming and personal appearance standards are met.
• Control stocks for daily use in the restaurant to ensure the restaurant’s service requirements are met.
• Ensures that the restaurant maintains high-quality service standards are implemented.
• Performs daily checks on staffing level, quality control, maintenance, cleanliness.

JOB REQUIREMENT

• Minimum of 2 years in F&B experience.
• Good knowledge of restaurant operation and high-end service levels.
• Have good English communication skills both in written and spoken.
• Computer literate.
• Pleasant personality with good communication and interpersonal skills.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

JOB RESPONSIBILITIES

• Provide a high level of customer service and assist in members' and guests’ inquiries
• Collect ball fees, Toptracer Range fees, and ball card top-up fees
• Assist with bay reservations for members and the public (phone, email, in-person)
• Supervises and directs junior level CSA in the golf shop as well as field attendants
• Assist to manage the receiving and processing of new inventory in the shop
• Assist to stage and prepare club activities and leagues being organized at the driving range
• Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.

JOB REQUIREMENT

• Post-secondary education is an asset but not required
• Strong customer service skills in person and over the phone
• Proficient in basic computer software (MS Office and similar)
• Reliable, punctual, and eager to be part of a service-oriented team

JOB RESPONSIBILITIES

• Oversee the short game area to ensure furnishings are placed in the correct area and signage displayed correctly
• Continually conduct a walk through of the bay area to ensure all areas are tidy, clear of range baskets, trash and other loose items
• Assist Golf Shop Customer Service Assistants and coordinate with the Academy
• Ensure that golfers are using the correct areas of the driving range
• Monitor the Short game area to ensure health and safety requirements are being met
• Assist in setting up for academy group clinics
• Ensure that the Driving Range field is set up correctly for any events
• Interact with members and public in a professional and courteous manner at all time
• Report any mis-use of range facilities by any customers

JOB REQUIREMENT

• Experience with basic machinery and driving will be beneficial.

Job Objectives:

Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.

Primary Responsibilities

• Manages the Security Department, alongside with Security Manager.
• Oversees the security department and their day to day operations.
• Trains all security personnel in their areas of responsibilities.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
• Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
• Reviews emergency procedures regularly.
• Delivers security training and promotes awareness within the hotel.
• Performs other duties as assigned by Security Manager.

Job Requirements

• Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
• At least 3 years’ experience in a similar position in security & safety operations.
• Basic knowledge of local laws, investigative methods and fire safety.
• Criminal-free record
• Have good English communication skills both in written and spoken
• Possess professional disposition with good communication and interpersonal skills

The Executive Secretary will provide high-level administrative support to the General Manager of the Hotel. This role is pivotal in ensuring the smooth operation of the GM's office by managing schedules, coordinating meetings, handling confidential information, and acting as a liaison between the General Manager and other stakeholders. The ideal candidate will be highly organized, detail-oriented, and able to work in a fast-paced environment while maintaining professionalism.

Key Responsibilities

• Manage the General Manager's calendar, including scheduling meetings, appointments, and travel arrangements.
• Prepare reports, presentations, and other documents as requested by the General Manager.
• Screen and direct phone calls, emails, and correspondence, ensuring timely responses.
• Handle confidential information with discretion and professionalism.
• Organize and coordinate internal and external meetings, including preparing agendas, taking minutes, and following up on action items.
• Liaise with department heads and key stakeholders to ensure alignment on meeting objectives and logistics.:
• Serve as the primary point of contact between the General Manager and internal staff, clients, and external partners.
• Manage communication flow between the GM’s office and other departments, ensuring timely dissemination of information.
• Assist with coordinating and implementing special projects assigned by the General Manager.
• Conduct research and compile data for reports and presentations as needed.

Skills & Competencies

• Excellent organizational and multitasking abilities.
• Strong verbal and written communication skills.
• High attention to detail and ability to work independently.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Discretion and confidentiality in handling sensitive information.
• Strong interpersonal skills with the ability to interact professionally with internal and external stakeholders.

Qualifications

• Diploma or degree in Business Administration, Hospitality Management, or a related field.
• At least 1-2 years of experience in an executive support role, preferably within the hospitality industry.
• Proven experience working closely with senior executives or General Managers.

Job Summary
We are seeking a highly skilled and experienced Assistant Chief Engineer to join our luxury hotel resort team in Singapore. The ideal candidate will support the Chief Engineer in overseeing all property engineering and maintenance operations. This role is critical to ensuring that the resort facilities are safe, well-maintained, and operating efficiently to provide a high-quality guest experience.

Key Responsibilities

• Assist the Chief Engineer in managing daily operations, including the maintenance of HVAC systems, electrical, plumbing, mechanical, and other critical hotel infrastructure.
• Supervise and provide leadership to the engineering team, ensuring that all team members perform their tasks efficiently and safely.
• Conduct regular inspections of all resort facilities to ensure compliance with safety regulations, local codes, and resort standards.
• Oversee preventive maintenance programs, ensuring the resort’s physical assets are protected and longevity is maximized.
• Collaborate with the Chief Engineer to manage energy conservation programs and implement sustainable practices to minimize the resort's environmental impact.
• Respond to emergencies and breakdowns promptly and efficiently, coordinating repairs with minimal disruption to guests.
• Assist with the engineering department's budgeting and financial planning, including managing vendor contracts, procuring equipment, and tracking departmental expenditures.
• Ensure that all maintenance requests from guests or other departments are handled promptly and efficiently.
• Assist in training, developing, and mentoring the engineering team to ensure high work standards and a safety commitment.
• Work closely with other departments to ensure smooth operations across all functions of the resort.

Qualifications

• Diploma or Degree in Engineering, Facilities Management, or a related field.
• A minimum of 5-7 years of experience in hotel or resort engineering operations, with at least 3 years in a supervisory or management role.
• Strong knowledge of HVAC systems, electrical, plumbing, and mechanical systems commonly found in hospitality properties.
• Familiarity with local building codes, safety regulations, and sustainability practices.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and attention to detail.
• Good communication skills and the ability to collaborate with other departments.
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
• Proficiency in engineering software, preventive maintenance programs, and Microsoft Office.

DUTIES AND RESPONSIBILITIES:

Reporting directly to the Director of Finance. the incumbent will be responsible for managing of overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the non-payment of accounts and potential bad debts. He will be responsible for but not limited to the following duties:

• To be responsible for the efficient and effective operation of the Credit & Account Receivable section.
• To ensure that the hotel credit policy and procedure is adhered to in all departments.
• Responsible for developing and maintaining credit relationship with customers, banks the industry, credit organizations and others for the purpose of obtaining and exchanging credit and financial information.
• To be ready and responsible when assigned to perform any other duties as designated by higher management.

JOB REQUIREMENTS:

• At least 5 Year(s) of working experience in the related field is required for this position
• Preferably Manager specialized in Finance - General/Cost Accounting or equivalent
• Have good communication skills in written and spoken English
• Result and detail-oriented and be proactive
• Possess professional disposition with good communication and interpersonal skills

Dusit Thani Laguna Singapore is a luxury urban resort offering an exceptional blend of comfort, convenience, and sophistication. Situated within the grounds of the Laguna Resort, we provide world-class dining experiences that merge the finest international and Asian cuisines. We are seeking a passionate and dynamic Executive Chef to lead our culinary team and deliver innovative, high-quality cuisine that reflects our commitment to excellence.

Role Summary

As the Executive Chef, you will be responsible for overseeing all culinary operations across our diverse range of restaurants, bars, and event spaces. You will lead, train, and inspire a talented team of chefs while ensuring the highest standards of food quality, presentation, and service. Your creativity and expertise will drive our food and beverage offerings, enhancing the overall guest experience at Dusit Thani Laguna Singapore.

Key Responsibilities

• Lead and manage the culinary team, including menu planning, food preparation, and service standards.
• Develop innovative menus that showcase local and international flavors while adhering to the resort's brand and culinary philosophy.
• Ensure all food is prepared to the highest standards of taste, quality, and presentation.
• Maintain kitchen efficiency and ensure smooth day-to-day operations, including inventory management, cost control, and compliance with food safety and hygiene regulations.
• Collaborate closely with the Food & Beverage and Events teams to create bespoke dining experiences for guests, including private events, banquets, and special occasions.
• Train, mentor, and develop the culinary team to ensure continuous improvement and a positive work environment.
• Monitor and manage kitchen budgets, ensuring cost-effectiveness while maintaining quality.
• Stay updated on culinary trends and innovate to keep Dusit Thani Laguna Singapore at the forefront of the dining scene.

Requirements

• Minimum 10 years of culinary experience, with at least 3 years in an Executive Chef or similar leadership role in a luxury hotel or resort.
• Proven track record of managing high-volume, high-quality food production in multiple outlets.
• Expertise in international and Asian cuisines, with a flair for innovation and presentation.
• Strong leadership, communication, and team management skills.
• Excellent knowledge of food safety, sanitation, and HACCP standards.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Passionate about creating exceptional dining experiences that exceed guest expectations.

JOB RESPONSIBILITIES

• Provide daily operation duties and administrative assistance in membership enquiries and services
• Assist with any enquires (via phone, email or in-person)
• Assist and support the Membership Sales team with membership application
• Update and handle confidential membership profile and database
• Perform secretarial and administration support duties
• Assist with membership application data-entry and post-sales membership enrolment kit preparation
• Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned
• Assist with event planning and duties during membership events and /or when necessary
• Perform supporting function in membership sales related enquires (incentive will be deterrmined by team leader and awarded when monthly team KPI is met)
• Any other jobs/ duties as assign as and when by the management

JOB REQUIREMENT

• Good command of languages, able to speak and write in English & Mandarin
• Possess a high level of confidentiality and comfortable to strike a conversation with any walk-in / member
• Ability to work under pressure and multi-tasking
• Five-day workweek and once every weekend rotating duty. Must be willing to commit on weekends duty and event duty (weekends / public holidays)
• Good interpersonal and communication skills
• Good time management with strong sense of urgency and priority
• Initiative to learn and get things done efficiently
• Proficient in MS Office Word & Excel, Outlook and etc

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Family and Friends Hotel Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

The Human Resource Executive (HRE) will serve as a key member of the hotel's Human Resources team, acting as a strategic partner to the leadership team while supporting the day-to-day HR operations. The HRE will be responsible for aligning HR initiatives with business objectives, providing expert HR guidance to management and employees, and ensuring the successful execution of HR strategies across the hotel.

Key Responsibilities:

Strategic HR Partnership:

• Collaborate with department heads to understand business goals and objectives and align HR strategies to support these goals.
• Provide insights and recommendations to improve organizational effectiveness, talent management, and employee engagement.

Employee Relations:

• Act as a trusted advisor to management on employee relations issues, providing guidance on conflict resolution, disciplinary actions, and employee performance management.
• Foster a positive work environment by promoting open communication and resolving employee concerns in a timely and fair manner.

Performance Management:

• Lead the performance appraisal process, ensuring timely and constructive feedback is provided to employees.
• Partner with managers to develop and implement individual development plans (IDPs) that align with career aspirations and organizational goals.

Compliance & HR Policy:

• Ensure compliance with local labor laws and regulations and maintain up-to-date knowledge of Singapore's HR best practices and legal requirements.
• Develop, implement, and communicate HR policies and procedures that align with the company’s values and objectives.

HR Metrics & Reporting:

• Analyze HR data to identify trends, make data-driven decisions, and provide reports to management on key HR metrics.
• Monitor and report on workforce planning, turnover rates, employee satisfaction, and other HR metrics.

Culture & Employee Engagement:

• Promote and sustain a positive organizational culture that supports the hotel's mission and values.
• Drive employee engagement initiatives, including recognition programs, team-building activities, and corporate social responsibility (CSR) efforts.

Qualifications:

• Minimum Diploma in Human Resources, Business Administration, or a related field.
• Strong knowledge of Singapore employment laws and regulations.
• Proven experience in talent management, employee relations, and performance management.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
• Strong problem-solving and decision-making abilities.
• Proficiency in HR analytics and reporting.