Total 744 Finance / Banking / Insurance job vacancies in Singapore

JOB DESCRIPTION

• Serve retail customers and advise them on various personal banking and financial products and services based on their needs
• Engage customers through branch banking touch points, tele-appointments, and/or outreach programs
• Provide Financial planning advices to the customers and identify suitable financial solutions offered by the bank to meet their financial goals
• Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting businesses
• Professionally and deliver service standards as prescribed by the Bank service values
• Achieve a balanced scorecard set by the company
• Ability to execute and ad-hoc duties as assigned by the Branch in charge

JOB REQUIREMENTS

• Possess a Diploma/Degree in any discipline or equivalent experience

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

• Serve retail customers and advise them on various personal banking and financial products and services based on their needs
• Engage customers through branch banking touch points, tele-appointments, and/or outreach programs
• Provide Financial planning advices to the customers and identify suitable financial solutions offered by the bank to meet their financial goals
• Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting businesses
• Professionally and deliver service standards as prescribed by the Bank service values
• Achieve a balanced scorecard set by the company
• Ability to execute and ad-hoc duties as assigned by the Branch in charge

JOB REQUIREMENTS

• Possess a Diploma/Degree in any discipline or equivalent experience

EA Reg. Number: R21100629

EA License Number: 22C1278

JOB DESCRIPTION

• Serve retail customers and advise them on various personal banking and financial products and services based on their needs
• Engage customers through branch banking touch points, tele-appointments, and/or outreach programs
• Provide Financial planning advices to the customers and identify suitable financial solutions offered by the bank to meet their financial goals
• Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting businesses
• Professionally and deliver service standards as prescribed by the Bank service values
• Achieve a balanced scorecard set by the company
• Ability to execute and ad-hoc duties as assigned by the Branch in charge

JOB REQUIREMENTS

• Possess a Diploma/Degree in any discipline or equivalent experience

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Overview:

The Finance and HR Admin Executive plays a crucial role in supporting the day-to-day operations of both the finance and human resources departments. This role is ideal for a highly organized individual with strong attention to detail, capable of managing administrative tasks while assisting in financial record-keeping and HR activities. The role requires a combination of finance, HR, and administrative expertise to ensure smooth operations across both functions.

Key Responsibilities:

Finance Administration:

1. Maintain Financial Records: Assist in managing financial data, ensuring all records are accurate and up-to-date.
2. Processing Staff Claims & Payment Vouchers: Support in processing monthly staff claims and benefits, vendor payments invoices, and reconciling accounts.
3. Bank Reconciliation: Assist with monthly reconciliation of bank statements and ensure that all transactions are accurately recorded.
4. Expense Management: Track and report company expenses, ensuring they adhere to budgetary guidelines and financial policies.
5. Assist in Financial Reporting: Help prepare monthly, quarterly, and annual financial reports, as well as balance sheets, income statements, and cash flow statements.

Human Resources Administration:

1. Employee Records Management: Maintain and update employee records in HR systems (e.g., personal details, job history, leave records).
2. Recruitment Support: Assist in recruitment processes, including posting job advertisements, scheduling interviews, and preparing offer letters.
3. Payroll Administration: Provide support for payroll processing by collecting attendance data, verifying hours worked, and assisting in salary calculations.
4. Employee Benefits: Help administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
5. Onboarding/Offboarding: Assist with onboarding of new hires and offboarding of exiting employees, including preparation of documents and coordination of orientation programs.
6. Compliance and Documentation: Ensure HR compliance with legal requirements by keeping employee records up to date, ensuring proper documentation for audits, and handling sensitive information confidentially.

General Administrative Support:

1. Office Administration: Provide administrative support by managing office supplies, organizing meetings, handling communications, and maintaining filing systems.
2. Liaison with External Vendors: Communicate with external vendors and service providers for finance-related and HR-related services (e.g., insurance providers, payroll vendors).
3. HR and Finance Reporting: Assist in preparing regular reports for management and senior leadership on finance and HR matters.
4. Support Audits: Provide necessary support during internal and external audits by preparing documentation and ensuring compliance.

Key Skills and Qualifications:

Educational Requirements:

• Diploma in Business, Finance, Accounting, Human Resources, or a related field (preferred).

Experience:

• 1-3 years of experience in finance, HR, or administrative roles.
• Familiarity with accounting software (e.g., QuickBooks) and HR software (e.g., Justlogin) is an advantage.

Skills and Competencies:

• Strong organizational and multitasking abilities.
• High attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Knowledge of HR processes and financial principles.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to handle sensitive and confidential information.
• Strong problem-solving skills and proactive attitude.

• · Provide accurate and timely assessment of health claims within the required service standards including data entry/ benefit mapping/ claim tagging.
• · Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• · Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• · Highlights any potential concerns /risks and proactively shares best risk management practices.
• · Any other ad-hoc projects assigned by supervisor.

Interested applicants may email resume to cheryl.lee@recruitexpress.com.sg

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Job Responsibilities:

• Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
• Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units and ensure quality of servicing is maintained.
• Liaises with other business owners and stakeholders for cknowledgement, follow-up on any actions and feedback requested by customers through Fraud Support Team is carried out efficiently and within timeline
• Observe all follow-up within internal and external parties to resolve requests/feedback promptly within the established service turnaround time.
• Ensures respective business owners acknowledge escalation requests and resolves the customers’ requests promptly within the established service turnaround time.
• Monitor Business Unites and Servicing Units adherence to rules, regulations and procedures and escalate to respective senior management promptly.
• Handle cases end-to-end ensuring all callbacks to address customers’ matter are completed within the timeline promised to or requested by customer.
• Work with Business Unit and Servicing Unit or within Contact Centre to identify, recommend and support the implementation of various initiatives for the improvement of processes and procedure.
• Responsible for tracking and monitoring suspicious account movements and unusual transactions that may be risky to the Bank and customers.
• Preparation of reports on scam cases reported daily, weekly and monthly working very closely with Business Unit and Servicing Unit to attain and meet the Service Level Agreement goal.
• Handle complex cases with care and speed through co ordinating with Business Unit and Servicing Unit.
• Supporting Contact Centre Servicing team through handling Inbound Voice chat.
• Supporting Business Unit and Servicing Unit early detection of scam and fraud initiatives.

Job requirements:

• Degree/ Diploma in any discipline.
• Good written and spoken communication skills in English, with ability to influence and persuade stakeholders.
• Possess excellent telephone, active listening and strong interpersonal skills, resourceful and able to work independently and as a team.
• A strong customer service mindset with good communication and problem-solving skills to represent the Bank to customers.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays.

Join Our Team of Healthcare Heroines!

Are you ready to make a difference in people's lives? Do you have a passion for caring and a desire to be a part of a dedicated team of healthcare professionals? If so, we have an exciting opportunity for you! We are recruiting on behalf of MyQueen.

About My Queen:

At My Queen, we believe that every woman deserves the royal treatment after childbirth. Our quintessential women, representing the epitome of modernity, inspire us to create a haven of maternal wellness unlike any other. From the moment they step through our doors until they cradle their precious bundles of joy, we offer unwavering support, care, and guidance. With cutting-edge facilities and a team of healthcare assistants, we aim to set new standards in prenatal and postpartum care, catering to the unique needs of every queen who graces us with her presence. We believe in a Happy Mum, a Happy Baby.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo

What to expect:

Baby care duties include:

• Cleaning, bathing and changing of diapers
• Feeding: assist in feeding of babies
• Taking note of babies’ temperature, feeding pattern, mental or physical behaviour, and/or other necessary information
• Monitoring of babies’ growing progress
• Guide parents in infection control and baby safety measurements
• Ensure Baby Safety
• Umbilical Care
• Oral and Eye Care
• Assist in any other duties as required by the supervisor or manager

Mummy Care Duties Include:

• Monitoring of Mummies' recovery progress
• Guiding mummies in breastfeeding
• Guiding mummies in baby care techniques
• Assist mothers in understanding and coping with postnatal conditions
• Assist in any other duties as required by the supervisor or manager

Benefits:

• Lunch and Dinner will be provided for the day shift
• Night Shift and Standby Incentive
• Punctuality Incentive
• Medical Incentive
• Annual Leave
• Learning and Training Opportunities
• Staycation for Birthday in 5-Star Hotel

Care Scheme (Superior to MOH):

• By remaining with My Queen for a continuous 5-year period, you will receive an extra $30,000 along with your monthly salary and incentives.
• Apply immediately to find out more, as we have limited vacancies!

Additional Information:

• Ability to work shifts, including nights, weekends and public holidays
• Day shift: 8am - 8:30pm
• Night shift: 8pm - 8am, with night shift incentives
• 1.5 hours break in between shifts included

Qualifications

• Possess certification in nursing care, infant care or other relevant courses.

A successful candidate should have:

• A good working attitude and the ability to work in a team
• Good interpersonal skills
• Effective interpersonal and communication skills
• Independent and resourceful
• Willingness to learn and to continuously improve
• Strong mindset to remain calm and patient
• Physically fit to carry out daily tasks of carrying infants, and standing for long hours.

*Due to the nature of the job, we are only accepting female candidates who have completed their education*

• Work with cross-functional teams to support business initiatives and optimize resources.
• Identify opportunities to improve operations and recommend strategies to increase profitability and efficiency.
• Lead cost management and productivity initiatives for sustainable growth.
• Provide financial analysis and insights to guide long-term decisions and manage financial risks.
• Oversee internal controls, including working with external auditors.
• Manage treasury activities such as monitoring bank balances, deposits, and interest, while minimizing risk and building relationships with banks.
• Enhance the company’s financial management capabilities.

Requirements:

• Degree in Accounting/Finance
• Minimum 8 years of relevant working experience in financial management or business controlling
• CA/CPA certified will be an added advantage
• Experience with Big 4 and background in both public and private sectors will be an added advantage
• Ability to collaborate across teams, manage multiple priorities, and adapt in a fast-paced, dynamic environment

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.
We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Descriptions:

• Support the marketing team in developing and implementing marketing plans that includes content creation, distribution and optimisation to engage audiences that effectively elevate our value proposition in establishing connections, relationships and rapport in the customers segments that we serve
• Collaborate with internal teams to create engaging content for various channels
• Manage 3rd parties content partnerships and agency partners
• Conduct research, evaluate and develop understanding of the subject of interest, landscape, competition etc. in order to define content and engagement opportunities
• Demonstrate a basic understanding of content marketing and social media marketing; harness the power of social to deliver against business outcomes
• Understand the banking awards landscape, including pitching and amplification as well as developing B2B pitchbooks
• Be the centre of excellence for brand stewardship and creative excellence
• Plan and execute customer engagement virtual and physical events, internally and externally

Period:

• 9 months contract

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $3000

Job Requirements:

• Minimum Diploma holder with relevant experience
• Excellent writing and storytelling skills, with the ability to make complex ideas simple and engaging.
• A curious and inquiring mind, with a passion for learning and proposing new ideas.
• The ability to work independently and manage multiple projects simultaneously.
• A digital-first mindset and the ability to connect with our audience across multiple channels.
• Some experience implementing SEO best practices and optimised growth in SEO.
• A passion for creativity, be socially tuned and a keen interest in understanding the landscape that businesses operate in.
• Experience with events management and project planning.
• Strong problem-solving and negotiation skills, and be detail oriented.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

JOB SUMMARY

• We are looking for an Executive Assistant to provide support to the Global Head of Group Resilience. This role will coordinate and manage business support, scheduling and preparation of materials. The dynamic nature of this role requires the ideal candidate to have exemplary time management skills and the ability to identify and anticipate the MT’s needs. The individual must interact seamlessly and professionally across a broad range of stakeholders including close collaboration with T&O MT EAs. To perform this job successfully, the individual is expected to handle sensitive and confidential information with professionalism and discretion.
• It’s an evolving role based on current environment so the ability to adapt will be key, including but not limited to:
• a good attitude, and a sense of ownership
• a key team player
• attentive, organised, highly detailed oriented, and able to multi-task with speed and efficiency
• respond in a timely manner, and clear communication is essential

RESPONSIBILITIES

Processes

• Effective and timely diary management
• Manage agendas, prepare materials and track action items for various meetings and committees
• Support on any events and initiatives as directed and required
• Co-ordinate with team to ensure the MTs receives appropriate and timely information, to more efficiently allocate their time to matters of importance.
• Assist in the preparation and collation of information for reports to various committees and senior management and other stakeholders.

People & Talent

• Handle HR matters: track leave records, year end and employee related issues
• Support the team to organise team engagement events, CSR activities and team meetings / conferences / workshops / offsite, when required
• Support the team with MyVoice, performance check-in related Impact Planning and execution / follow-up
• Provide support to deliver an effective engagement and communication framework for the team

Travel Management

• Arrange flights based on best travel timings and within the Travel Policy
• Review itineraries and ensure requisite pre reading / documentation are in place
• Arrange hotel accommodations
• Process travel visas, if required

Financial Performance

• Review T&E submissions on behalf of MT and ensure that expenses are in line with the T&E policy
• Review monthly cost report and ensure consistency of travel and expenses bookings

Risk Management

• Act quickly and decisively when any risk and/or control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant forums. Act quickly and decisively when any risk and/or control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant forums.

Governance

• Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Deliver ‘effective governance; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.
• Drive the Functions and Talent communication agenda to ensure people are kept up to date with developments and improvements across the function, focusing on an integrated vs product led approach, spotting opportunities for co-creation and embedding ways to listen to feedback as well as provide updates.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key Stakeholders

• T&O MT EAs
• Group Resilience MTs

Other Responsibilities

• Embed Here for good and Group’s brand and values in T&O Group Resilience; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• Bachelor’s degree or equivalent
• 10 years of experience as a personal or executive assistant

Role Specific Technical Competencies

• Microsoft Office Suite (specifically Outlook, Excel and PowerPoint)
• Calendar and Time Management
• Data Management and File Organisation
• Communication Tools (MS Teams, Zoom, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Operational Support: Provide consistently stellar operational support for equity swaps, equity executions, and equity derivative products.
• Trade Capture and Reconciliation: Manage trade capture, reconciliations, lifecycle management, and corporate actions for listed and OTC equity/equity derivative products.
• Sales and Trading Desk Support: Investigate and resolve issues and inquiries from the Sales and Trading Desks.
• Problem Solving: Utilize critical thinking and problem-solving skills to provide timely resolutions to client issues and breaks.
• Stakeholder Collaboration: Work closely with a wide range of stakeholders both within operations and outside of operations, including compliance, credit, sales, trading, legal, risk, and technology.
• Process Improvement: Exhibit proactivity to improve processes and enhance controls to mitigate operational risk to the firm.
• Team Contribution: Be a strong individual contributor while actively participating as a team player to achieve collective goals.
• Project Management: Manage ad-hoc projects and liaise with both internal and external counterparts in different regions.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Banking/Insurance)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 8,500 + Twice Yearly Performance Bonus
• Duration: Permanent

Key Responsibilities

• Supervise the execution of audit engagements for financial services clients, with a focus on banking and capital markets, in compliance with relevant regulatory and professional standards.
• Ensure the timely and accurate completion of audit portfolios, managing budgets, resourcing strategies, billing, and collections.
• Oversee the management of audit portfolios, including monitoring progress against plans, timelines, and milestones.
• Drive the client experience by managing client relationships and accounts effectively.
• Build and manage a professional audit team, providing regular coaching and feedback for continuous performance enhancement.
• Engage the team to deliver value-added services to clients.
• Maintain a working knowledge of accounting literature, trends, and technical issues relevant to the financial services industry.
• Stay informed about industry trends to identify potential issues, risks, and best practices.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy, preferably with a professional qualification in CA (Singapore) or equivalent.
• Minimum 5 years of audit experience.
• Experience in auditing clients in banking and capital markets, payments, and/or fintech space preferred.
• Strong technical knowledge of risk management, compliance requirements, auditing standards, and accounting principles.
• Excellent project management and time management skills, with the ability to adapt quickly to changing demands.
• Excellent verbal and written communication skills, with the ability to work effectively across all organizational levels.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65909 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Devops Engineer (Banking / Contract)

Responsibilities:

• Design, build, and manage secure, scalable, and efficient cloud-based systems on Google Cloud Platform (GCP).
• Develop and deploy cloud-native applications using GCP services such as Compute Engine, App Engine, Kubernetes Engine, and Cloud Storage.
• Migrate on-premises infrastructure to GCP, ensuring minimal downtime and optimal resource utilization.
• Ensure compliance with security and regulatory requirements, implementing Identity and Access Management (IAM) and other security measures.
• Collaborate with cross-functional teams to identify business requirements and develop technical solutions.
• Optimize system performance, monitoring, and logging using GCP tools like Stackdriver and Cloud Monitoring.
• Stay up-to-date with GCP innovations and best practices, applying expertise to continuously improve cloud architecture.

Requirements:

• Google Cloud Certified - Professional Cloud Developer or Cloud Architect certification.
• 2+ years of experience in cloud computing, preferably with GCP.
• Strong understanding of cloud architecture, migration, and deployment.
• Proficiency in programming languages like Java, Python, or C++.
• Experience with agile development methodologies and version control systems like Git.
• Excellent problem-solving skills and attention to detail.

Nice to Have:

• Experience with other cloud platforms (AWS, GCP) or on-premises infrastructure.
• Knowledge of DevOps practices and tools like Jenkins, Docker, or Kubernetes.
• Familiarity with machine learning and data analytics concepts.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

• Provide support for day-to-day operations by assisting in the team’s functions
• Conduct training for representatives on the sales advisory process and point-of-sales system
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Degree holder in any discipline
• 1-3 years of compliance / investigation / sales experience in Financial Services or Insurance Industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an added advantage
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
• Strong analytical and problem-solving skills
• High level of integrity and accountability of work
• Take initiative to improve current state of work and adaptable to embrace new changes

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Claims Service

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Claims Philosophy.
• Effectively assist Consumer Claims Lead to manage A&H claims underwritten or reported in Singapore against policy terms and conditions, claims best practices guidelines, statutory and company guidelines, local operating procedures and claims management guidelines.
• Evaluate the cost effectiveness of claims handling procedures. Recommend improvements to reach optimum performance and service standards.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Claims costs containment and loss dollar management – accurate interpretation of policy coverage, close liaisons with underwriters and internal colleagues to manage accounts and on risk improvement and suspicious claims, claims data and loss trend analysis. Contribute to discussions with business units for products developments and loss control.
• Ensure that Consumer Claims Lead and appropriate Underwriters, as required, are made aware on a timely basis of specific claims issues or trends which may impact underwriting decisions.
• Use external resources in accordance with the guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with company quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with guidelines.

Expense Management

• Provide input to, and in association with Consumer Claims Lead to monitor and control department operating budget (UCE) by ensuring departmental controls are prudently applied and interests are always protected.
• Manage and monitor Allocated Claim Expense (ACE) and adhere to all controls and guidelines.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• Provide and/or assist with the provision of statistical analysis and operational reports.
• As required, to provide Claims Representation/Support including visitations, meetings, presentations, etc. with Underwriters and/or Business Unit.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

Requirements:

• Diploma / Degree / Professional certificates in the relevant discipline
• Preferably with at least 2 - 3 years of relevant experience in handling a variety of A&H claims
• Advanced expertise and knowledge in A&H claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Able to lead a small team

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.