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Daniel Bertino

IT Systems Engineer

Full-time

Bendigo, Victoria

Engineering

1 day ago

Your new company A growing Managed Service Provider based in Bendigo requires a Systems Engineer to join its team for a permanent opportunity co.....

Your new company A growing Managed Service Provider based in Bendigo requires a Systems Engineer to join its team for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities. Your new role
In this challenging and rewarding position, you will be responsible for:

Undertaking and performing network, systems and cloud project implementation and deployment duties.
Leading and coordinating technical staff based on customer requirements.
Designing and deploying solutions for Cloud Migrations, Virtualisation, Networking, Servers, Storage and Backups.
Providing level 2 & 3 IT support to a broad range of clients.
Assisting with escalated complex technical support requirements.

What you'll need to succeed
To be successful in this role, you will have:

Demonstrated experience in providing level 2 & 3 support.
Proven experience with Windows Server, Office 365, Exchange, VMware / Hyper-V, Azure, Network Infrastructure configuration and Automation / Scripting (PowerShell preferred).
Excellent documentation skills and the ability to communicate with all levels of a business.
Prior experience with ConnectWise Manage / Automate, Datto backups, Confluence, HP switches, and Sophos firewalls is highly advantageous.
A tertiary education in Information Technology as well as Azure, Microsoft, Sophos and VMware certifications are beneficial.
Proven experience working within a Managed Service Provider or Consultancy is advantageous.
Current driver's license and access to a car.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an attractive salary package, working with a supportive and collaborative team. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out! What you need to do now
If you're interested in this role or know of someone who may be, please click 'Apply Now' or forward an updated CV to Daniel.Bertino@hays.com.au. Please click here to apply.

Quick Apply

Daniel Bertino

Level 1.5 Service Desk Engineer

Full-time

Tullamarine, Victoria

Customer Service

2 months ago

Your new company A growing Managed Service Provider in Melbourne's North-West requires a Level 1.5 Service Desk Engineer for a permanent opportu.....

Your new company A growing Managed Service Provider in Melbourne's North-West requires a Level 1.5 Service Desk Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and a fortnightly RDO. Your new role
In this exciting new role, you will be:

Providing 1st & 2nd level remote IT support for a broad client base.
Administering and maintaining a range of systems and networks across a large client portfolio.
Performing technical support of servers, network and hardware.
Assisting with the onboarding of new clients and adoption of new technologies.
Delivering a high level of customer service and communication.
Answering calls and driving first time resolution on the Service Desk whilst contributing to maintaining a high level of customer satisfaction.

What you'll need to succeed
To be successful in your application, you will need:

Demonstrated experience of providing Level 1 IT support within a Service Desk environment.
Sound knowledge of Windows OS, Active Directory, Office 365, Microsoft Exchange, VoIP and Network troubleshooting.
Experience with Halo PSA and N-central RMM is desirable.
Excellent customer service & communication skills, both verbal and written.
A tertiary education in Information Technology as well as Azure, Microsoft, Sophos and ITIL certifications are beneficial.
Prior experience working within a Managed Service Provider or Consultancy organisation is highly advantageous.
Current driver's license and access to a vehicle is required.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working with a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out! What you need to do now If you're interested in this role or know of someone who may be, please click 'apply now' or forward an updated CV to Daniel.Bertino@hays.com.au. Please click here to apply.

Quick Apply

Daniel Bertino

Senior Systems Engineer

Full-time

Mulgrave, Victoria

Engineering

2 months ago

Your new company A rapidly growing National IT & Telecommunications Service Provider based in Melbourne's South-East requires a Senior Systems.....

Your new company
A rapidly growing National IT & Telecommunications Service Provider based in Melbourne's South-East requires a Senior Systems Engineer to join its team for a permanent role commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities.
Your new role
In this challenging and rewarding position, you will be responsible for:

Undertaking and performing network, systems and cloud project implementation and deployment duties.
Effectively manage, triage and troubleshoot level 3 IT issues to an ITIL framework.
Leading and coordinating technical staff based on customer requirements and projects.
Building, deploying and implementing systems and network solutions.
Assisting with escalated complex technical support requirements.
Mentoring and training junior members of the team.

What you'll need to succeed
To be successful in your application, you will need:

Proven experience in project delivery and level 3 IT support.
Knowledge and experience across a broad range of solutions that include technologies such as VMware / Hyper-V, Proxmox, Windows Server, Azure / AWS, Office 365, Exchange, Veeam, 3CX and Cisco.
Experience with Sophos and ConnectWise is highly advantageous.
Highly developed troubleshooting and problem-solving skills.
A tertiary education in Information Technology as well as Azure, Microsoft, VMware, Cisco, Sophos and 3CX certifications are preferred.
Experience working within a Managed Service Provider or Consultancy is advantageous.
A current driver's license and vehicle.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package. You will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and may offer development training. Do not miss out! What you need to do now If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to Daniel.Bertino@hays.com.au. Please click here to apply.

Quick Apply

Daniel Bertino

Senior Infrastructure Engineer

Full-time

Moonee Ponds, Victoria

Engineering

3 months ago

Your new company A growing Managed Service Provider in Melbourne's North-West requires a Senior Infrastructure Engineer for a permanent opportunit.....

Quick Apply

Daniel Bertino

Level 2 IT Support Engineer

Full-time

Port Melbourne, Victoria

Customer Service

4 months ago

Your new company A national Construction organisation requires a Level 2 IT Support Engineer for a permanent opportunity commencing ASAP, to be ba.....

Quick Apply

Daniel Bertino

Level 2 MSP Engineer

Full-time

Mount Waverley, Victoria

Engineering

5 months ago

Your new company A growing Managed Service Provider located in Melbourne's South-East requires a Level 2 MSP Engineer for a permanent vacancy comm.....

Quick Apply

Daniel Bertino

Level 2 MSP Engineer

Full-time

Mount Waverley, Victoria

Engineering

5 months ago

Your new company A growing Managed Service Provider located in Melbourne's South-East requires a Level 2 MSP Engineer for a permanent vacancy comm.....

Quick Apply

Daniel Bertino

Level 1 Service Desk Engineer

Full-time

Clayton, Victoria

Customer Service

5 months ago

Your new company A growing Managed Service Provider in Melbourne's South-East requires a Level 1 Service Desk Engineer for a permanent opportunity.....

Quick Apply

Daniel Bertino

Senior Systems Engineer

Full-time

Mulgrave, Victoria

Engineering

7 months ago

Your new company A rapidly growing National IT & Telecommunications Service Provider based in Melbourne's South-East requires a Level 3 Systems En.....

Your new company
A rapidly growing National IT & Telecommunications Service Provider based in Melbourne's South-East requires a Level 3 Systems Engineer to join its team for a permanent role commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities.
Your new role
In this challenging and rewarding position, you will be responsible for:

Undertaking and performing network, systems and cloud project implementation and deployment duties.
Effectively manage, triage and troubleshoot level 3 IT issues to an ITIL framework.
Leading and coordinating technical staff based on customer requirements and projects.
Building, deploying and implementing Systems and Network solutions.
Assisting with escalated complex technical support requirements.
Mentoring and training junior members of the team.

What you'll need to succeed
To be successful in your application, you will need:

Proven experience in project delivery and level 3 IT support.
Knowledge and experience across a broad range of solutions that include technologies such as VMware / Hyper-V, Windows Server, Azure, Office 365, Exchange, Veeam and Cisco.
Experience with Sophos, 3CX and ConnectWise is highly advantageous.
Highly developed troubleshooting and problem-solving skills.
A tertiary education in Information Technology as well as Azure, Microsoft, VMware, Cisco, Sophos and 3CX certifications are preferred.
Experience working within a Managed Service Provider or Consultancy is advantageous.
A current driver's license and vehicle.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package. You will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and may offer development training. Do not miss out! What you need to do now If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to daniel.bertino@hays.com.au. Please click here to apply.

Quick Apply

Daniel Bertino

Level 2.5 Service Desk Engineer

Full-time

Tullamarine, Victoria

Customer Service

7 months ago

Your new company A growing Managed Service Provider in Melbourne's North-West requires a Level 2.5 Service Desk Engineer for a permanent opportuni.....

Your new company A growing Managed Service Provider in Melbourne's North-West requires a Level 2.5 Service Desk Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements. Your new role
In this exciting new role, you will be:

Providing 2nd and 3rd level remote and onsite IT support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.
Handling escalations, whilst mentoring and training of Level 1 & Level 2 Service Desk Engineers.

What you'll need to succeed To be successful in this role, you will have:

Demonstrated experience of providing level 2 & 3 IT support both onsite and remote.
Sound knowledge of Office 365, Windows Server, Microsoft Exchange, Hyper-V, Backup technologies, VoIP and Network troubleshooting.
Experience with N-central is desirable.
Highly developed troubleshooting and problem-solving skills.
Excellent customer service & communication skills, both verbal and written.
A tertiary education in Information Technology as well as Azure, Microsoft, Sophos and ITIL certifications are beneficial.
Prior experience working within a Managed Service Provider or Consultancy organisation is highly advantageous.
Current driver's license and access to a vehicle is required.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out! What you need to do now If you're interested in this role or know of someone who may be, please click 'apply now' or forward an updated CV to daniel.bertino@hays.com.au. Please click here to apply.

Quick Apply

Daniel Bertino

Senior Systems Engineer

Full-time

Heatherton, Victoria

Engineering

7 months ago

Your new company A growing Cloud Managed Service Provider in Melbourne's South-East requires a Senior Systems Engineer for a permanent opportunit.....

Your new company A growing Cloud Managed Service Provider in Melbourne's South-East requires a Senior Systems Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.
Your new role In this challenging and rewarding position, you will be responsible for:

Providing 3rd level remote and onsite IT support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.
Handling escalations, whilst mentoring and training Level 1 & Level 2 Service Desk Engineers.

What you'll need to succeed To be successful in this role, you will have:

Demonstrated experience of providing level 3 IT support.
Strong knowledge of Azure, Office 365, Windows Server, Microsoft Exchange, Intune, VMware / Hyper-V, Backup technologies and Network troubleshooting.
Highly developed troubleshooting and problem-solving skills.
Experience working within a Managed Service Provider is highly regarded.
A tertiary education in Information Technology as well as Azure, Microsoft, VMware, HP, ITIL and Cisco certifications are beneficial.
A current driver's license and vehicle.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered a great salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to daniel.bertino@hays.com.au. Please click here to apply.

Quick Apply

Daniel Bertino

Senior Systems Engineer

Full-time

Mount Waverley, Victoria

Engineering

7 months ago

Your new company A leading Managed Service Provider in Melbourne's South-East requires a Senior Systems Engineer for a permanent opportunity com.....

Your new company A leading Managed Service Provider in Melbourne's South-East requires a Senior Systems Engineer for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. Your new role
In this challenging and rewarding position, you will be responsible for:

Providing 3rd level remote and onsite IT support for clients.
Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk.
Performing technical support of servers, network and hardware.
Assisting with the delivery of infrastructure projects.
Delivering a high level of customer service and communication.
Handling escalations, whilst mentoring and training Level 1 & Level 2 Service Desk Engineers.

What you'll need to succeed
To be successful in this role, you will have:

Demonstrated experience of providing level 3 IT support.
Strong knowledge of Azure, Office 365, Windows Server, Microsoft Exchange, Intune, VMware / Hyper-V, Backup technologies and Network troubleshooting.
Highly developed troubleshooting and problem-solving skills.
Experience working for a Managed Service Provider is highly regarded.
A tertiary education in Information Technology as well as Azure, Microsoft, VMware, HP, ITIL and Cisco certifications are beneficial.
A current driver's license and vehicle.

What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out! What you need to do now If you're interested in this role or know of someone who may be, please forward an updated CV to daniel.bertino@hays.com.au. Please click here to apply.