Are you interested in gaining experience within a busy Postgraduate and Undergraduate Education team, assisting to support, coordinate and deliver Postgraduate and Undergraduate Education for the Medical and Non-medical workforce? Do you have strong administration skills and attention to detail? Are you a good communicator? If so we would like to hear from you.
We have 2 x full time 37.5hrs per week roles available 1 permanent and 1 fixed-term for 12 months.
The posts will be based with the existing knowledgeable and supportive PG/UG Education Team led by the Postgraduate and Undergraduate Education Manager.
We are looking for an organised individual with an interest in education to support our experienced and busy team.
Your primary responsibility will be for the day-to-day administrative and operational support for the PG/UG education team in the delivery of teaching programmes for Trainees, Students, Nursing Learners, Allied Health Professionals and preceptorships. Developing and maintaining accurate records and monitoring attendances at all teaching and educational events.
To provide front of house support on medical induction days and be a point of contact for all Trainees and Students. Undertake all general administrative duties as required. Manage telephone and face to face enquiries on a daily basis.
The Education Administrator will provide a high quality of administrative support as a member of Christie Education Multi-Professional Education team. Working closely with the Senior Education Coordinator, Education Coordinators, Postgraduate Education Manager and Undergraduate Education Manager, Preceptorship Lead and the Practice Education Co-ordinators, the post holder will be required to develop effective communication approaches with staff across the organisation including medical consultants, trainees, students, nursing and allied health professionals, preceptees/preceptors, department managers, practice education leads, and learners.
Flexible and home working arrangements are supported and can be discussed at interview.
DUTIES AND RESPONSIBILITIES
Administration & Coordination
• To be the first point of contact (telephone, direct and written) within the team. Responding to enquiries from learners, trainees, colleagues and external organisations, in a professional, timely and customer-focused manner
• Provide support for the day-to-day administration to include preparation of ID badges and IT accounts, allocations, room bookings and training sessions
• Support the Senior Education Co-ordinator, Education Coordinators and PG/UG Education Manager in contacting speakers to confirm agenda times as instructed. Collate speaker presentations, arrange inductions for students and the input of placement information onto Medlea, the university portal for students.
• Support the Education Coordinator in arranging inductions for trainees and in the input and tracking of trainee and induction information.
• Input and track the recording of all educational contributions.
• Preparation of facilitator and delegate materials.
• Secure and book suitable facilities for meetings and training sessions
• Collate and input evaluation data for training
• Provide practical support for training and induction sessions
• Identify process improvements and plan for implementation ensuring a structured plan
• Maintain contact lists for internal and external stakeholders
• To file emails and documents on the shared collaborative drive and maintain efficient file structures adhering to records management policies
• To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday ensure we meet our duty to uphold and promote equality.
• To contribute to the culture of continuous improvement by working within procedures and to put forward suggestions for improvement via your manager as and when required.
• Provide administrative support across medical, non-medical and preceptorships areas of work.
Develop and Maintain Accurate Records
• Input various data into electronic systems, eLearning systems and maintain accurate records
• Responsible for requesting and recording learner activity across all UG professions and preceptorship
Communication
• Provide front of house support for learner inductions
• Escalate issues or concerns as appropriate
• Attend and contribute to team meetings
• Frequent phone, face to face and email communication is required to liaise with various stakeholders
• Contribute to, and maintain, a positive working team environment
• Be a representative for Christie Education maintaining high quality administrative standards and customer service
• Involve keys stakeholders in process improvement decisions and ensure meetings are held with an agenda and are minuted and/or actions noted.
Marketing and Social Media
• Editing of information materials using set templates
• Monitor and update social media
• Monitor of the relevant School of Oncology webpages and app to ensure all information is current and correct
Finance
• Be an authorised signatory for supplies
• Collect and record cash deposits for lockers from students and Trainees
General
• Undertake general office duties including photocopying, faxing, and filing.
• Communicate with colleagues in a clear concise manner
• Meet and greet learners and speakers at relevant education and training events
• Take telephone queries relating to any team events or programmes and inform appropriate personnel as required
• Take a proactive attitude to your personal development and attend relevant mandatory training updates
• Work flexibly around the needs of the service, to include early mornings, evenings and weekends on an ad hoc basis
• To include other identified administrative duties commensurate with level of post.
This advert closes on Monday 18 Nov 2024
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