Total 3,270 Customer Service job vacancies in Quarry Bay, Hong Kong Island

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

• MNC, 5 days, Tuas, Transport
• $4000 - $4500 basic, allowances,overtime claim
• Frequent travelling
• Candidates with no experience can apply
• Mentorship will be provided

Summary:

Our client is seeking for a motivated and technically skilled Junior Service Engineer to join their team. Candidates with relevant qualifications but no experience can apply. In this role, you will support senior engineers and handle service orders from their Service & Commissioning Manager and Coordinator. You will be responsible for evaluating, troubleshooting, repairing, and ensuring the safe return of equipment to service. This position offers hands-on experience and opportunities for learning and growth in a dynamic environment.

Job scope:

• Assistant Senior/Service & Commissioning Engineer on-site
• Execute service orders and assignments as directed by the Service & Commissioning Manager or Coordinator.
• Serve as the field representative to assess, troubleshooting, analyze, repair, test and return equipment to service based on instructions from service orders.
• Create daily reports on completed service tasks, issues encountered, and resolutions, sending them to the service mailbox.
• Complete all required documentation and submit reports related to service tasks.
• Ensure that all services are conducts in a safe and effective manner, adhering to company and industry standards.

Requirements:

• Minimum a Degree in Electrical, Electronics, Computer Science or related field.
• Candidates with no experience can apply as training and mentorship will be provided to develop technical skills and industry knowledge.
• Strong foundational knowldge of electrical, hydraulic, and mechanical engineering fundamentals.
• Analytical and systematic problem solving.
• Basic knowledge of programming and industrial control systems is a plus.
• Willing to travel abroad frequently for assignments.
• Able to work overtime when neccessary

Interested applicants, please send your resume to samantha.tay@cvistahr.com

We are looking for Lead Application Support Engineer to join a FinTech company in Singapore!

• Salary up to $5,800 + AWS + Bonuses (attractive salary package & benefits)
• Great working culture and career progression
• Opportunity to explore and gain broader experience in FinTech industry
• Working Hours: Office hours

Responsibilities:

• Lead and run 24/7/365 shift level 1 application support team for applications and systems
• Involved in the recruitment process of the staff and management of the staff, plan shift rotation
• Train the team members on the application logic/usage, interfaces and features.
• Ensures the team members is providing necessary help to the end-users and assigns work to the staff
• Solves critical issues of the system which the less-experienced application support could not solve and help them in understanding the problems with the software systems
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage relationships with technology teams and end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required
• Train users on applications and help them resolve application issues

Requirements:

• Min 3 years of relevant experience in application/operations support (L1/L2)
• Experience in managing/leading a team and planning shift roaster
• Domain knowledge in FinTech will be an added advantage

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Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

Job Description (JD) for Imaging Centre Specialist would include the following roles and responsibilities

1. Scanning : The primary role involves converting physical documents into a digital format.
2. Quality Assurance: Ensuring the quality of the digitised content. This could involve checking the resolution, ensuring the colours are accurate, and making sure that the digital file is a true representation of the original.
3. File Management: Once the document has been scanned, it needs to be properly stored and organised back to its original physical file.
4. Indexing – Naming files in a consistent manner based on project requirement, organising files into appropriate folders digitally and ensuring files are uploaded.
5. Software Proficiency: Applicant should have simple knowledge on computer usage as various software tools will be used in the scanning process. Training will be provided to learn the software
   • Software use will include image editing software, document management systems for uploading of images after scanning or uploading of images to client’s portal.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact win@hkmsvs.com for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Technical Leadership:

• Lead and supervise a team specialized in On Site Recovery (OSR) operations, with a focus on insitu machining and repair services in the maritime sector.

• Provide technical guidance and support to ensure safe and efficient execution of onsite machining projects.

Project Execution and Management:

• Plan, organize, and oversee onsite machining projects including crankpin machining, line-boring, and surface machining.

• Ensure compliance with technical specifications, quality standards, and project timelines.

Tooling and Equipment Management:

• Manage a specialized inventory of tools and equipment required for insitu machining works.

• Coordinate maintenance, calibration, and readiness of tools to support onsite repair activities.

Technical Solutions Development:

• Collaborate with clients to understand their onsite repair needs and develop tailored technical solutions.

Benefits Summary:

• Up $3000 + shift allowance + AWS + VB
• 4334 – 12 hours shift
• Woodland
• Transport provided

Responsibilities:

• Oversee, sustain, and enhance equipment performance.
• Schedule and conduct maintenance on designated equipment sets.
• Engage in Continuous Improvement Projects (CIP) and Total Preventive Maintenance (TPM) initiatives to maximize equipment uptime.
• Develop hardware solutions to reduce equipment ownership costs.
• Diagnose and resolve equipment issues using mechanical/electrical expertise and software tools.
• Develop and refine equipment maintenance procedures

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Responsibilities

• Manage the maintenance and daily operations of the DC facilities with the objective of achieving uninterrupted availability at all times and to ensure the fulfillment of our service commitment to customers.
• Support service delivery to ensure contracted service level agreements and key performance indicators are met or exceeded.
• Perform routine facilities activities including inventory control. Critical systems checks and functional testing. Able to respond and take action in response to facilities crisis management activities including: power outages, fire alarms, HVAC outages. Analyze data and identify trends with facility issues to determine root cause and take appropriate action.
• Respond to BMS/EMS alerts, investigate and feedback on any outstanding issues or events and respond to emergency situations and be on standby duty as required.
• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activities and installations, in coordination with external contractors to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Support for customer installations, in coordination with the design & construction as well as operations requirements to coordinate customer move-in and turn-on, and other service request & deliveries.
• Maintain compliance with local workplace safety & health (WHS) standards and local electrical and building codes.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.
• Participate in the scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Support various accreditation, certification and compliance initiatives such as BCA-IDA Green Mark DC/QMS/ISMS/BCMS/PCIDSS/OSPAR, etc as may be required.

• Preferably with minimum 1 year experience in Data Center Facilities Management & Operations environment and service delivery.
• ITE/Diploma in Electrical or Mechanical engineering or equivalent qualification
• 24x7 rotating shift duty
• Able to comprehend, analyse and interpret complex project documents, including AutoCAD, Visio and PDF documents
• General technical and functional knowledge of data center infrastructure to include electrical and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

We are a clinic in Jurong East, looking to hire staff.

Job scope:

Registration of patients

Dispense Medication.

Stock take of medication

Insurance claims

Computer Knowledge is a must.

2 shifts, 8am to 5pm and 12 noon to 9pm on Mondays, Tuesdays and Thursdays.

8am to 5pm on Wednesdays and Fridays.

8am to 1pm on Saturdays

Some exerperience working in a clinic will be an advantage.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Job Description

• Managing bookings, registrations, waitlists, and inquiries for transit tours.
• Maintaining customer service booths at transit terminals, ensuring cleanliness and functionality.
• Ensuring the security and proper maintenance of booth equipment.
• Escorting passengers to meeting points and coordinating with tour guides.
• Handling customer feedback and complaints professionally.
• Compiling daily reports for project managers and supervisors.
• Attending required training sessions and keeping up to date with new information.
• Performing other ad-hoc duties as assigned

Job Requirements

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or related field.
• Excellent verbal and interpersonal skills
• Strong organizational and multitasking skills.
• Willingness to work in a fast-paced environment and learn continuously.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English both verbal and written.
• Availability to work at least four shifts a week, including public holidays and weekends.