Total 9 job vacancies by Crown Worldwide Pte Ltd

Job Description (JD) for Imaging Centre Specialist would include the following roles and responsibilities

1. Scanning : The primary role involves converting physical documents into a digital format.
2. Quality Assurance: Ensuring the quality of the digitised content. This could involve checking the resolution, ensuring the colours are accurate, and making sure that the digital file is a true representation of the original.
3. File Management: Once the document has been scanned, it needs to be properly stored and organised back to its original physical file.
4. Indexing – Naming files in a consistent manner based on project requirement, organising files into appropriate folders digitally and ensuring files are uploaded.
5. Software Proficiency: Applicant should have simple knowledge on computer usage as various software tools will be used in the scanning process. Training will be provided to learn the software
   • Software use will include image editing software, document management systems for uploading of images after scanning or uploading of images to client’s portal.

What do these jobs do in general?

The Driver takes responsibility for safe delivery and retrieval of customers or client’s assets such as household goods, documents, and property. In addition to driving responsibilities, they will also provide customer service, picking, packing, unpacking, stowing, moving, materials handling, fitting, installing, detailing and recording inventory. Additional responsibilities include picking up and dropping off staff and ensuring the delivery schedule is maintained. Drivers are also responsible for carrying out vehicle maintenance checks and keeping company vehicles clean.

Competencies for these jobs

Customer Service

Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, is always available for customers, follows procedures to solve customer problems, understands company products and services, maintains pleasant and professional image.

Productivity

Manages a fair workload, volunteers for additional work, prioritises tasks, develops good work procedures, manages time well, handles information flow.

Quality

Is attentive to detail and accuracy, is committed to excellence, is continuously looking for ways to improve, monitors quality levels, finds root causes of quality problems, takes responsibility for and deals with quality issues. Strives for high quality performance in self and in the team; delivers timely and accurate results; resilient when responding to situations that are not going well.

Reliability

Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

Work

Environment/Safety

Management Promotes mutual respect, keeps workplace clean and safe, supports safety programmes.

HR Generalist

Provide effective HR support to the employees in HR matters. To support various HR functions with business units by working closely with peers, employees as well as external vendors. In addition, you may also be involved in HR implementation projects such as streamlining HR processes, systems and procedures.

HR Job Task:

• Onboarding and offboading for non managerial level, orientation plan and exit interview.
• Employee relations support. Processing new hires, employee changes and terminations in HRIS/DMS system, clarification on claims and leave entitlements updates, administration of referral programs, benefits administration and other similar duties.
• Maintain accurate and up-to-date HR database, employee records and filing of documents and training updates.
• Manage full cycle of recruitment process for non-executives including sourcing, posting job advert/requisition, facilitated interviews for the hiring managers.
• Plan and execute employee engagement events to foster a positive and inclusive workplace culture.
• Collaborate with cross-functional teams to organize team-building activities and recognition programs.
• Administer employee benefits i.e. insurance update and claims Assist application apps on the inpatient/outpatient medical benefits.
• Update of documents such as, employee handbook, forms, SOP, policies and other HR related documents
• Handle administration of employment contract for non-executive level.
• Collaborate with school for internship opportunity direct to Uni or Polytechnic
• All work passes related matters including Pass Application, Renewal & Cancellation
• All MOM related matters including Work Right Inspection and MOM Surveys.
• Administer training grants, MINDEF claims and other government claims
• Coordinate quaterly, festive and year end events
• Administer PWM in OED portal manpower updates and salary adjustment
• Administer PR for any HR purchase, e.g name cards etc
• Monitor long service recipients award, ordering of plaques and vouchers.
• Any other ad-hoc duties as assigned from time to time

Job Requirement

• Degree/Diploma in Human Resources, Business Administration or equivalent
• Minimum 5 years of Human Resource experience.
• Good in MS Office
• Knowledge of successfactor is an advantage
• Strong organizational skills with excellent attention to details, willingness to develop and learn new skills
• Ability to work independently and collaboratively in a fast-paces environment
• Good knowledge on employment law and regulations

Responsibilities for Junior Accountant

• Post and process journal entries to ensure all business transactions are recorded
• Update accounts receivable and perform reconciliations
• Update accounts payable and perform reconciliations
• Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines
• Assist with reviewing of expenses, payroll records etc. as assigned
• Update financial data in databases to ensure that information will be accurate and immediately available when needed
• Prepare and submit weekly/monthly reports

Qualifications for Junior Accountant

• CPA certification, preferred
• 1-2 years of relevant working experience
• Proficiency with a computer
• Advanced knowledge of Excel and Familiarity with accounting software programs
• Excellent problem-solving
• Able to maintain confidentiality

Senior Residential Sales Consultant

About the job

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown. www.crownworldwide.com

We are currently hiring a Senior Residential Sales Consultant!

This is based in Singapore!

Position Statement

The Senior Residential Consultant is responsible for the servicing and conversion of sales leads and opportunities generated by Crown’s marketing efforts.

The Senior Residential Consultant needs to follow the prescribed Crown sales methodologies and protocols in accordance with the strategies, priorities, and sales targets of the Crown Group.

This role also works closely with other internal stakeholders and ensures all sales opportunities are leveraged to maximum effect in a team selling environment.

Maintaining a high-performance customer driven culture is also crucial to the success of this position.

The Senior Residential Sales Consultant may provide assistance in the drafting of sales bids/ proposals/ presentations, reporting on market and industry trends and help implement new or amended sales strategies. They will be responsible for their own workload, assessing and adjusting their efforts as required, and also to help the team meet the goals set. They may also assist the Head of Sales in providing guidance to junior team members and take extra team lead responsibilities.

Key Tasks and Responsibilities

Administration

• Meet and maintain weekly/monthly sales conversion targets in accordance with Crown’s KPIs
• Attend, report to and participate in sales meetings, report on competitor trends and help develop local sales strategies that meet the challenges of the market
• Ensure that administrative systems are up to date and accurate at all times and data input protocols are observed and adhered to
• Maintain accurate handovers of customers files to client service and operations teams.
• Ensure all costs are clearly detailed to customers.
• Ensure all clients receive superior attention and service.
• After the in-home surveys, prepare detailed report, calculate the measurement and depending upon destination, cost the job or send a cost sheet to the appropriate internal parties
• Prepare and present formal quotations to clients, using selling techniques and structured approaches to enable successful negotiation with the customer.

Customer Service

• Visit customers in their homes to meet the pre-arranged appointment times
• Upon receipt of a confirmed survey appointment, prior to the physical appointment, being prepared to include destination office information and sales aids such as destination guides, etc.
• Complete a detailed inventory of effects to be transported which allows the accurate calculation of the cubic capacity of the goods – digitally via special tools used by Crown.
• Present the company’s services by discussion, demonstrations and the use of the presenter in the most positive light, selling the benefits of our service, our company, and the Crown network worldwide.
• Utilize value based selling skills and methodologies that clearly differentiate Crown from our competitors and generate best value for Crown at every possible juncture.
• Ensure each day is well planned to maximize all opportunity whilst satisfying the demands of our customers.
• Regular follow-up to ensure the booking of Residential Sales through negotiation and use of value add and upselling techniques.

Aptitude, Knowledge and Qualifications

Aptitude

• Ability to maintain confidentiality and display tact and discretion at all times
• Excellent analytical, interpersonal and communication skills
• Excellent presentation skills and negotiation skills
• Ability to work in a potentially rapidly changing environment
• Ability to set priorities, manage your time and workload and dependably meet strict deadlines
• Ensure tasks are completed within timelines to a high degree of accuracy and professionalism
• Professional attitude and a willingness to support stakeholders in effectively doing their job
• Solution oriented approach to problem solving and decision making

Professional Knowledge and Skills

• 2-5 years of sales experience (same or similar industry experience preferred, e.g. International Moving, Hospitality, Insurance, Logistics)
• Exceptional interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders
• Well-developed administration and organisation skills with strong attention to detail.
• Knowledge of selling psychology
• Cultural sensitivity and awareness
• Due to the nature of the role and travelling requirements, valid Singapore driving license is preferred.

Qualifications

• Bachelor’s Degree preferred.

What we offer

• Interesting and challenging role in a friendly international environment
• Competitive salary, car allowance and benefit package
• Dynamic working environment in a leading international company

Values

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

We are CARING about people and their experience

Always DETERMINED to do our best and to always keep improving

We are genuinely THERE when our customers and colleagues need us

We encourage the SHARING of knowledge amongst each other

We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer and welcomes applications from suitably qualified candidates eligible to live and work in the designated geographical region.

We are committed to diversity and to employee well-being, engagement and development.

The Senior Driver takes responsibility for safe delivery and retrieval of customers or client’s assets such as household goods, documents, and property. In addition to driving responsibilities, they will also provide expert customer service, picking, packing, unpacking, stowing, moving, materials handling, fitting, installing, detailing and recording inventory. They work closely with their supervisor and will act as Team Leader for larger or more complex tasks. They will assist in the training of other drivers.

Competencies for this job

Reliability Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

Customer Service Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, is always available for customers, follows procedures to solve customer problems, understands company products and services, maintains pleasant and professional image.

Productivity Manages a fair workload, volunteers for additional work, prioritises tasks, develops good work procedures, manages time well, handles information flow.

Quality Is attentive to detail and accuracy, is committed to excellence, is continuously looking for ways to improve, monitors quality levels, finds root causes of quality problems, takes responsibility for and deals with quality issues.

Strives for high quality performance in self and in the team; delivers timely and accurate results; resilient when responding to situations that are not going well.

Work

Environment/Safety

Management Promotes mutual respect, keeps workplace clean and safe, supports safety programmes.

HR and Payroll Executive

Responsibilities

Recruitment:

• Manage onboarding, encompassing document collection, offer letter preparation, attendance setup, on-site orientation, and probation support for new hires. Non-executive and Operations.
• Manage offboarding, including exit interviews, payroll calculations, and property return. Non-executive and Operations.
• Activate RISQ Sterling Background checks and Harrison Assessment behavioural test.
• Monthly employee movement – new joiners and cessations reports.

Compensation & Benefits:

· Monthly payroll for all levels and monthly reconciliation reports, system Access Easy Pay payroll system.

· Submit and verify statutory reports, include CPF and IRAS include IR21, to ensure seamless compliance with regulation.

· Administer employee benefits programs, including health insurance, and Target Time-off management system.

· Maintain accurate and up to date HRIS employee records, including personnel files, benefits enrolment, and payroll information.

• Ensure timely submissions of all government related claim matters (e.g., NS Make up claims, training grants and government paid leave claims

Surveys/Feedbacks

· MOM Survey – Labour Market, Update the Progressive Wage monthly in the OED portal.

· Gather employee feedbacks.

Work Pass Management

· Process Work passes for foreign employee. Application, renewal, cancellation and liaise with MOM on work pass issues and other gov agencies.

· Update Foreign employees residential in MOM portal.

Employee Relations/CSR

• Foster a conducive working environment through employee relations activities and communication.
• Assist and organise company’s CSR activities and engagement events as required.

Administration

· Assist Receptionist when she is on lunch break.

· Any other ad-hoc responsibilities assigned.

Responsibilities:

Recruitment:

• Manage onboarding, encompassing document collection, offer letter preparation, attendance setup, on-site orientation, and probation support for new hires. Non-executive and Operations.
• Manage offboarding, including exit interviews, payroll calculations, and property return. Non-executive and Operations.
• Activate RISQ Sterling Background checks and Harrison Assessment behavioural test.
• Monthly employee movement – new joiners and cessations reports.

Compensation & Benefits:

· Monthly payroll for all levels and monthly reconciliation reports, system Access Easy Pay payroll system.

· Submit and verify statutory reports, include CPF and IRAS include IR21, to ensure seamless compliance with regulation.

· Administer employee benefits programs, including health insurance, and Target Time-off management system.

· Maintain accurate and up to date HRIS employee records, including personnel files, benefits enrolment, and payroll information.

• Ensure timely submissions of all government related claim matters (e.g., NS Make up claims, training grants and government paid leave claims

Surveys/Feedbacks

· MOM Survey – Labour Market, Update the Progressive Wage monthly in the OED portal.

· Gather employee feedbacks.

Work Pass Management

· Process Work passes for foreign employee. Application, renewal, cancellation and liaise with MOM on work pass issues and other gov agencies.

· Update Foreign employees residential in MOM portal.

Employee Relations/CSR

• Foster a conducive working environment through employee relations activities and communication.
• Assist and organise company’s CSR activities and engagement events as required.

Administration

· Assist Receptionist when she is on lunch break.

· Any other ad-hoc responsibilities assigned.

Requirements

· Professional Diploma in HR/Payroll Administration with 5 years HR working experience.

· Proficient in MS Office application, experience in Access Easy pay Payroll system and SAP.

· Flexible, resourceful, possess conflict resolution skills and able to thrive in a fast-paced and dynamic environment.

· Well versed in processing payroll, government mandatory benefits and Labor Law.

· Self-organised, able to multi-task and have a keen eye for details.

· Enjoy being hands-on and are known to be reliable, confidential and responsible.

Job description (Class 4 Driver):

· Daily sending of packages from point to point.

Job description (Handyman):

· Inspections, diagnosing, testing, replacement, repair and maintenance of building fixtures, fittings and general plumbing.

· Basic painting & decorating, electrical maintenance

· Ensure compliance with agreed codes, law, working practices and health and safety

· To carry out any additional task required by the superior

· Cleans up worksite disposal.

Requirement:

· No working experience required.

· Capable of receiving and following instructions and communicating with co-workers

· Able to read and adhere to labels, safety warnings, and guidelines.

· Attentive and always alert to ensure safety.

· Physically fit.

· Proactive and positive attitude, able to work independently or in groups.

· Be dependable and responsible.

· Naturally energetic, active, sociable and patience.

· Class 3/4 driving license in good standing is a must.

· Good communication skills