Total 421 Customer Service job vacancies in Fairwater, Cardiff, CF5 3JR

Support Worker - School Based


Location: Cardiff, Wales
School: Inclusive and welcoming secondary school
Salary: £13 per hour (negotiable based on experience)
Hours: Full-time, term-time only, 08:15 am - 15:30 pm

Join a vibrant, inclusive secondary school in Cardiff dedicated to creating a supportive, engaging, and safe environment for students with additional needs.

The Special Needs Resource Base (SNRB) plays an essential role in helping students achieve both academic and personal growth, providing tailored support within a warm school community.

The school is seeking a compassionate and dedicated Support Worker to join their team in the Special Needs Resource Base.

Ideal candidates will bring a positive outlook, patience, and a sincere interest in supporting young people with additional needs.
- Assisting students with toileting and personal care in a respectful, dignified manner.
- Providing tube feeding to students who require it, following all safety and hygiene protocols.
- Supporting students' learning in partnership with teachers and other staff to help them access the curriculum and realise their full potential.
- Building positive relationships with students, staff, and families to foster a safe, inclusive environment.
- Keeping accurate records of care and support provided in alignment with school policies.
- Experience or willingness to train in toileting, personal care, and tube feeding.
- A caring and empathetic nature, with a passion for supporting young people's development.
- Strong communication skills and a collaborative approach to teamwork.
- Flexibility and resilience to adapt to the diverse needs of students.
- Previous experience in a school or care setting is beneficial, though applicants with a compassionate outlook and a readiness to learn are warmly encouraged.

If you're enthusiastic about supporting young people and feel you have the skills and qualities needed, we'd love to hear from you! Please send your CV today.

Closing Date: 22nd November 2024
Start Date: As soon as possible

The school is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. A DBS check will be required for the successful candidate.

All applicants should have the appropriate qualifications and training for this role.

Why Work with us?
- Competitive pay rates, inclusive of 12.07% statutory holiday pay.
- Free child protection and Prevent Duty training for all registered candidates.
- All candidates must complete a valid enhanced DBS check, with full assistance provided.

We are dedicated to safeguarding and promoting the welfare of children. We conduct safeguarding checks in line with DfE statutory guidance Keeping Children Safe in Education, which may include an online search for shortlisted applicants.

Join us in making a difference - apply today and become a valued member of our community!

About The Role
ASD Learning Support Assistant | Birchwood School | Cardiff | Full-Time | Permanent
Salary: £19,495.13 - £22,317.75 (Term Time) | £23,194.20 - £26,552.40 (Full Year Equivalent)

Transform Lives as a ASD Learning Support Assistant!
Join us as a dynamic Learning Support Assistant(LSA) and ignite student success with your passion and energy! As an ASD LSA, you will be providing high-quality learning through diverse teaching methods, supporting teachers in planning and assessing activities and organising off-site experiences.
Welcome to Birchwood, Cardiff’s specialist school where education meets compassion. We’re dedicated to nurturing children with complex needs related to ASD through a perfect blend of education, care, and therapeutic support. In our cosy classrooms, small class sizes, and a passionate team of educators and therapists, every child blossoms. At Birchwood, learning is not just engaging and motivating—it’s a joyful adventure!

Orbis Education & Care provides expert care and education for individuals with complex needs related to Autism and SEMH. Our child-centred approach focuses on personal strengths and interests, empowering children to lead active, fulfilling lives.

Join our team to become:


- SEN Superstars: Bring your experience to champion bespoke strategies.
- Resilience Rocks: Use your confidence and passion for learning to support pupils.
- Creative Collaborators: Assist teachers with lesson planning and assessments.
- Empathy Experts: Manage small groups with complex needs with patience and care.
- Relationship Gurus: Build strong, positive connections with pupils, teachers, and families.
- Positive Vibe Promoters: Foster a nurturing environment and encourage positive behaviour.
- Qualifying Champs: We value GCSEs and provide ‘Supporting teaching and learning’ qualifications
- Independent Innovators: Use creative teaching methods to help pupils achieve their goals.
- Avid Adventurers: Help organise and implement fun off-site activities.
- Care Champions: Aid students with morning routines, breaks, and personal care.

Please Note: This position involves working with children in a regulated capacity and requires an Enhanced DBS Check, including a Barred List Check.
Join our team to benefit from:

- Blue Light Card: Get exclusive discounts at various retailers.
- Career Growth: Enjoy clear career progression and valuable qualifications
- Referral Bonus: Earn up to £1,000 for successful referrals through our ‘Refer a Friend’ scheme.
- Health Plan: Comprehensive health coverage available after probation.

Embark on a rewarding career as a LSA at Orbis Education & Care!
Apply now by submitting your CV via the 'Apply' link below and join a team that celebrates diversity and supports your growth.
Don’t wait—apply today and be part of something great!
INDMIX

About The Role
SEMH Learning Support Assistant | Birchwood School | Cardiff | Full-Time | Permanent
Salary: £19,495.13 - £22,317.75 (Term Time) | £23,194.20 - £26,552.40 (Full Year Equivalent)

Transform Lives as a SEMH Learning Support Assistant!
Join us as a dynamic Learning Support Assistant(LSA) and ignite student success with your passion and energy! As a SEMH LSA, you will be providing high-quality learning through diverse teaching methods, supporting teachers in planning and assessing activities and organising off-site experiences.
Welcome to Birchwood, Cardiff’s specialist school where education meets compassion. We’re dedicated to nurturing children with complex needs related to SEMH through a perfect blend of education, care, and therapeutic support. In our cosy classrooms, small class sizes, and a passionate team of educators and therapists, every child blossoms. At Birchwood, learning is not just engaging and motivating—it’s a joyful adventure!

Orbis Education & Care provides expert care and education for individuals with complex needs related to Autism and SEMH. Our child-centred approach focuses on personal strengths and interests, empowering children to lead active, fulfilling lives.

Join our team to become:


- SEN Superstars: Bring your experience to champion bespoke strategies.
- Resilience Rocks: Use your confidence and passion for learning to support pupils.
- Creative Collaborators: Assist teachers with lesson planning and assessments.
- Empathy Experts: Manage small groups with complex needs with patience and care.
- Relationship Gurus: Build strong, positive connections with pupils, teachers, and families.
- Positive Vibe Promoters: Foster a nurturing environment and encourage positive behaviour.
- Qualifying Champs: We value GCSEs and provide ‘Supporting teaching and learning’ qualifications
- Independent Innovators: Use creative teaching methods to help pupils achieve their goals.
- Avid Adventurers: Help organise and implement fun off-site activities.
- Care Champions: Aid students with morning routines, breaks, and personal care.

Please Note: This position involves working with children in a regulated capacity and requires an Enhanced DBS Check, including a Barred List Check.
Join our team to benefit from:

- Blue Light Card: Get exclusive discounts at various retailers.
- Career Growth: Enjoy clear career progression and valuable qualifications
- Referral Bonus: Earn up to £1,000 for successful referrals through our ‘Refer a Friend’ scheme.
- Health Plan: Comprehensive health coverage available after probation.

Embark on a rewarding career as a LSA at Orbis Education & Care!
Apply now by submitting your CV via the 'Apply' link below and join a team that celebrates diversity and supports your growth.
Don’t wait—apply today and be part of something great!
INDMIX

In this Corporate Apprentice (Level 3) role you will learn:

Financial administration on our SAP system
Recruitment practises by helping managers across the directorate recruit.
Minute taking
Ad-hoc project support tasks
Key tech skills such as Sharepoint and Excel
Shadowing key project meetings to gain experience and knowledge working in a project management environment
To support your development, you will also undertake a Welsh Government Apprenticeship Framework Qualification in Digital Skills for Business at Level 3 in the role and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.

Many of our teams work online with a mix of home or hybrid (office) working. Where homeworking is required, you will be given the necessary equipment and training, however, you will need to arrange your own internet connectivity (support may be available to help with this).
The Business & Project Support Team provide a wide variety of support to teams across the Adults, Housing & Communities directorate ranging from financial assistance, to arranging and taking meetings, to ad-hoc project support.
• Gain experience of working in a Project Management environment including attending /shadowing meetings to gain project management experience and background
• Undertake a range of project support tasks as needed eg assisting with the production of documents, document updates, low level business analysis and production of charts or information for reports etc.
• Use of our financial monitoring software (SAP) to assist the team to raise invoices and Purchase Orders.
• Arranging project meetings or meetings for senior management.
• Creating a record of meeting discussions eg drafting Minutes of Meeting
• Use of key business support software such as Sharepoint, Microsoft Office Applications eg Excel, PowerBi, Teams etc
• Email inbox monitoring and responding to or forwarding on enquiries for action
• Providing general project administration support

2. To develop transferrable workplace skills e.g.
• To be proactive, adaptable, and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles.
• To support internal and external customer requests and ensure internal and external customer satisfaction.
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed.
• To undertake and complete all training and development experiences as required.
• To participate in Corporate Scheme events
1. To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council’s Equal Opportunities Policy.
2. To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
3. To, as a statutory duty, adhere to the Council’s Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post.
4. As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.
5. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The post holder will clinically lead the Posture and Mobility Service (PMS)sTherapy team and will have a clinically autonomous input relating to themanagement of complex clinical cases, working within multi-disciplinaryteams (MDT) in relation to the assessment and provision of posture andmobility equipment. They will be an integral member of the senior clinical leadership team and contribute to ongoing service development, integration and redesign through the demonstration of expert clinical knowledge. They will professionally lead and co-ordinate all clinical contribution and continued professional development of the Therapy team in the Posture and Mobility Service, ALAS. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Seeking exceptional Support Workers in Cardiff, CF3 & CF23 who are driven to make a difference to the lives of people with disabilities

- Hourly Rate - £12; Sleep Nights paid at £50 per night

- Shifts Available - Earlies, Lates & sleep nights

- You will need to have a full UK, EU or designated country driving licence to apply

Dimensions is a leading social care provider in England and Wales, supporting people with learning disabilities and autism, by providing life changing support.

We often find great talent from retail, teaching and hospitality backgrounds, but no matter what your experience, we want to hear from you. This is your opportunity to start a career where you are genuinely changing people's lives and to join an award winning team in the process.

Every day will be different, and rewarding, as you encourage and empower each person to be actively engaged in every aspect of their daily lives - this will include accompanying to favoured activities, supporting with daily living skills, administering medication and supporting with personal care and mobility assistance, if needed.

For more information about the services in Wales and the people we support, please contact our Internal Resourcing Consultant, Ronnie Lillywhite at ronnie.lillywhite@dimensions-uk.org or please click apply at the bottom to submit a short application.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 - now 6 years in a row!

Applications will be shortlisted on receipt and interviews will be held until the posts are filled

Your rewards

A full list of rewards can be found in the job description attached

Apply now

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Proud member of the Disability Confident employer scheme

Our client is looking for an excellent Customer Service Co-Ordinator for a 12 month maternity position to join their busy and very happy team of customer service professionals based in the Cardiff Bay area. This is a full time role Monday to Friday fully office based with an early finish every Friday, no evenings or weekends.

We are looking for someone with excellent Customer Service who has experience of dealing with difficult customers, a stable working background who is used to working as part of a team. We`re looking for somebody with great Microsoft Office skills, the successful candidate will be responsible for delivering first class customer service via the telephone and providing administrative support. You will be ensuring UK orders are processed quickly, sales order processing, dealing with queries and working very closely with the despatch department to ensure on-site delivery to customers , dealing with all incoming sales enquiries plus a varied range of administration duties.


Excellent benefits including on site car parking, early finish Friday plus working with a fabulous team of people and a great supportive management team

Apply Now

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Team Leader

We cannot offer sponsorship for this role

SALARY: £25,500 - 30k including overtime

HOURS: 35

SHIFT:

Early 7.00am to 4pm

Late - 4pm to 10.00pm

LOCATION: STROOD

About the Role: Team Leader

Our Team Leaders are responsible for ensuring our high standard of person-cantered care is maintained. Working hands on alongside their team providing guidance and support; helping them to develop in their roles and supporting a positive working culture. With the ability to communicate and build relationships with people from all walks of life. Liaising with families, health care professional and other stakeholders to ensure that the best care is provided. Have knowledge and experience of administering medication. Deal with challenging situations quickly, resolving them by being able to think on their feet. Making sure all service user and staff records are maintained. Ideally, you will already be an experienced Team Leader that has led a committed team of experienced and new to care staff within a service for people with autism.

Meet the Team:

River Drive is a unique purpose built service that is split over 2 floors, Currently supporting 3 adults with autism, 1 who lives within the supported living flat and the other 2 having their own rooms and share the communal space.

Our residents participate in a wide range of activities, they enjoy going on trips to the theatre, visiting local wildlife parks to feed the ducks, and going for a drive to the coast to enjoy tea by the sea.

We are looking for a Team Leader that believes that everyone has the right to be involved in all aspects of their lives, and can support and encourage people to take an active part in all that they do.

The specialist staff team in situ are looking forward to welcoming a new colleague and have suggested we let you know that they love a good catch up together over coffee and, are hoping to plan a relaxing team visit to a spa very soon!

Training Provided:

o Care Certificate (can accept transferable evidenced certificate)
o Company Induction
o KAT Foundation Training Award
o Specialist Pathway Training
o Health and Safety and Compliance Training
o On the job observation and assessments


Tasks / Responsibilities of a Team Leader:

Essential Must have 2 years experience providing care/support in a care/support setting

The Team Leader role may include but not be limited to:

o DRIVE A MOBILITY CAR OR SERVICE VEHICLE. MANUAL LICENSE REQUIRED (ESSENTIAL)


o Providing direct supervision, coaching, and mentoring to support staff Identify staff training needs
o Manage all finances relating to the service in accordance with policies and procedures
o Establish and maintain effective communication with families and relevant others
o Ensure relevant parties are regularly updated through regular, planned reviews and reports
o Support individuals within the community in activities such as bike rides, long walks & shopping
o Ensuring written records are correctly maintained
o Administering medication
o Uphold their privacy, confidentially and dignity
o Assisting individuals with personal care and hygiene
o Household management tasks cooking, cleaning etc.
o Working with individuals who can display challenging behaviours hurting self or others, running away, throwing things, swearing, shouting.


o Working with and supporting individuals with additional needs, such as epilepsy, pica, learning disabilities.
o Will include lone working
o Staff in CQC Registered and Supported Living services are required to undertake sleep-in shifts and receive an allowance, topped up to NLW where appropriate
o Drive an individuals mobility car or service vehicle Manual Licence required
o Supporting individuals to maintain relationships with family and friends
o Handle money to shop, going to the bank etc
o Staff in CQC Registered and Supported Living services are required to undertake sleep-in shifts and receive an allowance, topped up to NLW where appropriate.


Qualities of a Team Leader:

o Promoting independence and choice
o Promoting equality, diversity & inclusion
o A commitment to continuous personal development and learning.
o To form good working relationships with other members of staff across different services.
o Understanding each individuals abilities and support needs


Benefits We Offer you as a Team Leader Worker:

We offer many benefits, which include some salary sacrifice arrangements, although some benefits are dependent on a minimum earnings threshold:

o Paid DBS Check
o 28 days holiday, plus option to buy 5 extra days pa (Pro Rata for Part Time Positions)
o Company Sick Pay after 12 months service
o Death in Service Benefits
o Some meals provided, depending on shifts
o Long Service and Contribution Recognition Awards
o Pension (after 3 months)
o Employee Assistance Programme, with counselling services
o Significant Retail and Leisure Discount Scheme that could save staff an average of £1,000 pa
o Discounted Gym Membership
o Financial Well-being Scheme (loans and savings)
o Additional Sleep In Shifts may be available
o Opportunities to pick up additional voluntary casual shifts at enhanced rates
o Superb paid training
o Regulated Care Qualification Sponsorship
o Refer a Friend via Care Friends App- Where points mean pounds!


About the Trust:

Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of the people we support with autism, learning disabilities and related difficulties. We provide residential homes, supported living accommodation, day resource services, respite, and outreach services. Ensuring the voice of those we support is actively listened to, working for us often means that no two days are the same, but the care and support we give is of consistently high quality, with CQC rating all our services good, and many outstanding.

Our Values and Commitment:

KAT is committed to providing high quality supports designed around individual abilities, needs and choices. KAT is committed to promoting independence and inclusion within communities. KAT believes everyone is able to make their own individual contribution. KAT seeks to work in partnership with all relevant parties but in particular with the individual themselves.

We seek Team Leaders who really value every person, whether it's the people we support, their families, carers, or other staff by respecting their priorities, needs, abilities and limits.

We hope you are one of them!

We do not accept applications made via agencies for Team Leaders.

Please find attached a copy of our Privacy Notice. Or a copy can be found on our website.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About The Role
School Receptionist - Cardiff - 37.5 hours a week, Term Time only
Salary: £12.82 per hour (Annual Salary £18,749.25, Full Year Equivalent £24,999)

Join Our Dynamic Team as a School Administrator in Cardiff!

Are you ready to make a meaningful impact in a bustling school environment? Look no further - we have the perfect opportunity for you!

As our dedicated Administrator, you'll be the backbone of our school's administrative operations. Your mission? To ensure the smooth and efficient functioning of all administrative processes. From maintaining meticulous files to handling petty cash, you'll play a crucial role in the day-to-day operations.

Your Daily Adventure Includes:

- Mastering Mail: Skilfully receive, sort, and file incoming post, keeping our information flow in tip-top shape.
- Warm Welcome: Be the welcoming face and voice for interviewees, making them feel at ease from the very start.
- Wordsmith Wizardry: Assist the headteacher in drafting and typing a variety of documents, from correspondence to policies, showcasing your precision and finesse.
- Tech Savvy: Keep our digital records shipshape, managing staff details, absences, and more with your computer prowess.
- Information Maestro: Handle inquiries and provide information, embodying our commitment to outstanding customer service.
- Super Supporter: Be a guiding light, assisting with enquiries and ensuring everyone feels valued and heard.
- Call Commando: Respond to incoming calls with grace, directing them to the right destinations like the pro you are.

What We Need From You:

- Wordsmith Extraordinaire: A good grasp of English spelling and grammar, ensuring that every piece of communication shines.
- Communication Prodigy: Stellar communication skills that allow you to work seamlessly within our team.
- Team Spirit: The ability to collaborate effectively and contribute positively to our school community.
- Tech Whiz: Computer literacy and nimble typing skills that keep our digital world humming.
- Customer Service Charm: A knack for providing top-notch customer service that leaves everyone with a smile.

What we offer in return as a Administrator:

- Eligibility for a “Blue Light Card” for additional discounts at a range of retailers
- ‘Refer a friend’ scheme – earn up to £1000 per successful permanent referral;
- Join us for clear career progression and valuable qualifications - 97% of our managers progressed internally;
- Health Plan - after probation

How to apply:

Don't waste any more time, if you are ready to embark on a rewarding career at Orbis Education and Care, we would love to hear from you. To apply please submit your CV using the 'apply' link.

At Orbis Education and Care we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

INDMIX

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Location: Cardiff

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We don’t require you to have any previous care experience. All we need from you is a full UK driving license with access to your own car and the desire to care for others, we can teach you the rest.

If you’re looking for a job that can be flexible around your lifestyle there are a variety of shift patterns whether you want to work mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits:

• Two types of contracts: Guaranteed Pay Contract or a flexible zero-hours contract whichever suits your lifestyle
• Enhanced bank holiday pay rates
• Paid mileage of 35p per mile between calls
• Early Pay App – request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Opportunities to earn additional cash rewards
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs
• Your career development is important to us, if you want to progress, we will help you get there!
• FREE Blue Light Card – national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Cardiff

The Role:

We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.

You will be involved from the moment a carer comes in for their first interview, right the way through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance and customer reviews.

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Spot checks and supervisions with Care Assistants
• Meetings with customers to review care plans
• Conducting risk assessments

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

• 23 days annual leave + Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?

The Mini Bus Driver is responsible for providing our residents with a safe and courteous transportation service to and from various activities. You will need to ensure passengers comply with Health & Safety instructions, provide risk assessments for the safe operation of vehicles, and maintain paperwork and daily log records to ensure the vehicle is in good working condition.

About you


PCV license with Cat D1 and acceptable driving record (periodic Certificate of Professional Competence (CPC) training arranged as required)
Knowledge of all safety precautions to comply with safety procedures
Ability to react calmly in emergency situations and be considerate
Ability to operate a chair lift and secure regular and mechanical wheelchairs and scooters
Ability to work semi-independently without direct supervision by following procedures and guidelines, using initiative, good judgment and common sense
Able to make responsible choices and decisions and act in a resident’s best interest
A friendly, vibrant personality combined with a caring and compassionate attitude
Effective written and verbal communication skills
Due to our insurance, you need to be at least 21 years of age


What we will give you
As a Mini Bus Driver at Care UK, you can look forward to:


Competitive salary
Career pathways
Long Service awards
Cycle to work
Free eye tests
Pension Scheme
Annual holiday purchase scheme
Health Cash plans
GEM awards
Quality training to develop your skills
Free uniform
Thousands of online and in-store discounts