Total 76 Customer Service job vacancies in Exeter, EX2 5DW

Devon and Somerset Fire and Rescue Service is looking for Safeguarding Manager to lead our Safeguarding team based at our Service Headquarters in Exeter. You will join us on a full time, permanent basis working 37 hours per week. In return, you will receive a competitive salary of £46731- £49764 per annum (subject to Job Evaluation).

Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.

Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.

About the role:

The Safeguarding Manager post holder will be responsible for leading the Safeguarding Team across the Service, creating, implementing, improving and maintaining high standards and giving guidance to ensure the Service is statutorily and legally compliant.

With Line Management guidance you will work to deliver objectives, considering NFCC, HMICFRS and Fire Standards boards and the CRMP (Community Risk Management Plan).

You will need to act impartially and autonomously on behalf of the Executive Board and Executive Leadership Team when referring safeguarding concerns. This includes referrals related to staff welfare and conduct to statutory agencies including Social Care, the Local Authority Designated Officer, and the Police.

You will need to provide subject matter expertise to the Service for safeguarding and work with the Service to embed safeguarding practices, into their policies and processes.

Through the successful management of the safeguarding and advocate teams you will be creating and delivering improvement projects and Service management of high-risk individuals and intervention programmes.

Key responsibilities of the Safeguarding Manager role:

To provide subject matter expertise, support and advice to the leadership and wider organisation, in relation to safeguarding, including adults, children and vulnerable people.
To manage the performance of direct reports including allocating, instructing, directing and organising work, monitoring the quality and output of work, arranging training and development, carrying out appraisals (PPDs) and other performance, dealing with sickness, leave and other absence.
Our values
Our Values:

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy and Procedure.

Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and/or reprimands.

Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, as such any positive disclosures will incorporate a reasonable and proportionate response.

As a Service and as individuals:

We are proud to help
We are honest
We are respectful
We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience, and beliefs, who share our values to consider working for us.

Proud member of the Disability Confident employer scheme

As a Service Designer you will be responsible for: Contributing to the development of design concepts, collaborating with product management to define a direction for services, and share it in a way others can understand Looking at the whole journey a user takes when using a service and making sure every part of that journey is designed to work smoothly Collaborating with user researchers to ensure the needs of users, and organisational objectives are met Using research evidence, design knowledge and negotiation with stakeholders to improve health outcomes for the public and healthcare professionals Working with multi-disciplinary teams so they understand the role and purpose of service design, user-centred design, and how these help to meet the organisational goals Ensuring our products and services are inclusive, accessible, and equitable You will be working as a key member of a multidisciplinary team in your portfolio, as well as becoming part of an active and supportive design community of practice, collaborating across the organisation, to ensure new and existing services are user-centred, provide outstanding experiences and work for the whole population. You will have the opportunity to analyse and rethink the delivery of health and care services and improve delivery at national scale.

Do you believe in improving lives through data and technology? Do you enjoy uncovering user needs to understand complex problems, and designing services which will helpliterally millionsof people look after their health?


We have exciting opportunities for experienced service design professionals to join us and work across several portfolios including Digital Primary Care and Platforms. See the assignment brief for descriptions of what these areas do.


Service Designers are a key part of our user-centreddesign (UCD) family of roles, alongside interaction designers, user researchers and content designers.


The work we do has a direct impact on millions of patients’ lives, helping them access the essential services they need andsupportsthem to getappropriate careas quickly as possible.


We also have a direct impact on health professionals across the NHS by providing them with essential tools and services to reduce the burden and enabling them to spend more time treating people.


Our products and services are used by all communities across England, covering diverse and contrasting needs based on age, cultural and socio-economic background, ability, gender, and sexuality. It is important to us that werepresentall communities in our working teams, therefore wegreatly encouragepeople with experience ofdifferent backgroundsto apply.


Some of the key skills and experienceyou’llbring:

• Demonstrable knowledgeof service design andusercentreddesign practices for both public facing and internal services and applications

• Experience in a range of service design methods and sub-disciplines, for example, but not limited to user journey mapping, service blueprinting, service mapping, workshop facilitation, etc.

• Experience of ensuring products and services adhere to, and are designed according to, the relevant user-centreddesign and accessibility standards, e.g.GOV.UK or NHS Service Standard, Public Sector Bodies Accessibility Regulations 2018, Equality Act 2010, WCAG 2.1 AA etc.

• Experience in working effectively with cross-disciplinary teams and ensuring that the process for making design decisions is based on evidenced user research and understanding of user journeys

• Proven experience with prototyping and iterative design

• Evidence of continuous professional development


The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

As aServiceDesigner you willbe responsible for:

• Contributing to the development of design concepts, collaborating with product management to define a direction for services, and share it in a way others can understand

• Looking at the whole journey a user takes when using a service and making sure every part of that journey is designed to work smoothly

• Collaborating with user researchers to ensure the needs of users, andorganisationalobjectivesare met

• Using research evidence, design knowledge and negotiation with stakeholders to improve health outcomes for the publicandhealthcareprofessionals

• Working with multi-disciplinary teams so they understand the role and purpose of service design, user-centreddesign, and how these help to meet theorganisationalgoals

• Ensuring our products and services are inclusive, accessible, andequitable

You will be working as a key member of a multidisciplinary team in your portfolio, as well as becoming part of an active and supportive design community of practice, collaborating across theorganisation, to ensure new and existing services are user-centred, provide outstanding experiences and work for thewholepopulation. You will have the opportunity toanalyseand rethink the delivery of health and care services and improvedelivery atnational scale.



This advert closes on Wednesday 4 Dec 2024

Devon Wildlife Trust

Are you passionate about nature and managing countryside sites in the heart of Exeter? Are you excited about engaging people to become actively involved in managing Exeter City’s Valley Parks?
We are looking for a motivated and skilled person who can manage the complex challenges of nine nature reserves, ensuring sites are managed to the highest standard for both people and wildlife.
You will lead on developing local community groups/support for all the key sites, developing a sense of ownership and pride in the Valley Parks. You will also assist in developing a long-term vision for the Valley Parks; there is a great opportunity to take stock and re-envisage current management for key sites.
The successful candidate will need broad ranging experience in habitat management and restoration, access provision and a detailed approach to ensuring public safety across all sites.
The role is based at Cricklepit Mill but will also require working closely with reserve staff based at Woodah Farm.
This is full-time, permanent post based at Cricklepit Mill.
Interviews are being held on Tuesday 17 December.
We welcome candidates of all backgrounds and abilities who meet the essential criteria for this role. We are an inclusive organisation that is seeking to involve more diverse audiences in our work.

What skills and experience we're looking for

We are seeking a dedicated individual to join our inclusion pastoral team. In this role, you will play a key role in overseeing and coordinating support for students who may be facing challenges in school. Your responsibilities will include collaborating with families to facilitate their successful re-engagement, promoting excellence in learning and teaching, support with managing behaviour, optimizing resource avaialble, and ensuring exceptional progress, particularly for students with SEMH needs.

What the school offers its staff

St Luke’s is a school that has the very highest expectations of, and for, our students. We enable each and every one of them to become ‘good stewards’ of their own lives and of the world around them by taking personal responsibility for themselves, their learning and their environment.

Commitment to safeguarding

The Ted Wragg Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment and operate in accordance with the Safeguarding and Child Protection Policy. All applicants will be subject to a full Disclosure and Barring Service check before an appointment is confirmed. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Our Healthcare Support Workers (HCSWs) form an essential and well-respected part of our Healthcare teams across a number of dynamic settings; out in the Community, in our acute Hospitals or within our Theatres teams to name just a few. No previous experience or qualifications are required, just a desire to deliver excellent patient care with the support and guidance of your colleagues. You will quickly become a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person. Once youve completed your training, and gained the necessary experience you will progress along the salary scale. If you have previous, related experience and can demonstrate the ability to meet the competencies of the role then you will join further up the salary scale and we will continue to invest in your development as you progress your career with us. We are offering minimum contracted hours of 23 hours per week, up to 37.5 hours per week. If you cannot work 23 hours or more per week and/or are not fully flexible with the days/shifts that you are able to work, unfortunately, we will not be able to consider your application at this time. If you are interested in working ad-hoc hours or have restrictions on the days/shifts that you are able to work, please apply directly to NHS Professionals (NHSP): https://www.nhsprofessionals.nhs.uk/joining-nhsp Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. More information about the role, training and development and the experiences of our HCSWs is included in the attached document. Read it now and find out for yourself why we are regularly voted as one of the best NHS Trusts to work for. Join us at our next recruitment open day and talk to the teams about the opportunities available to you, find out more about the role, the shift patterns and the teams you could be working with. If you like what you hear, you are welcome to apply to our next Healthcare Support Worker interview day. Working patterns - We care for our patients around the clock so we will need you to work a range of shift patterns. These range from short shifts, day shifts between 7:30 and 20:00 and 12.5 hour day and night shifts with an hour break in the ward areas. Please do check this at your interview. Interview date: Saturday 7th December 2024 between 9:00 and 12:30 at the RILD Building, Royal Devon and Exeter Hospital, Barrack Road, Wonford, Exeter, EX2 5DW. (What Three Words location: ///honest.chops.civic) Working locations: We are recruiting across our services covering the Royal Devon and Exeter Hospital, our Community Hospitals, and in our community locations in East and West Devon. This vacancy is advertised for our Eastern Services, based in Exeter, East Devon and Mid Devon. If you are looking to work in our Northern Services (North Devon), please apply to our advert here:https://careers.royaldevon.nhs.uk/members/modules/job/detail.php?record=8855 More information please click on the attached documents to read more information about the role. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We have an exciting opportunity for someone looking to work within the Surgical Division as a Peripatetic Receptionist post arising in our Surgical Receptionist team. We have a fixed-term contract for 1 year and the post is for 37.5 hours per week. The department is staffed Monday to Friday between 0830 -1700. The post-holder will work alongside other Peripatetic Receptionists on our various Surgical Reception areas including Heavitree and Budlake sites and they would be expected to provide cross-cover between the team and to provide cover absence. This is a fun dynamic team to work in. Your role is to ensure all patients and visitors are provided with above-and-beyond service. The post holder's approach to patients will always be with care and compassion, ensuring courtesy and respect at all times. An outgoing personality, approachability and a professional demeanour is essential as you will be the initial point of contact for our patients and visitors as well as assisting consultants and other hospital staff. You will assist in providing a reception service, including responding to telephone enquiries, greeting and directing patients and visitors around the department. You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, proactive, reliable and an excellent team member with good customer service skills and/or experience. Knowledge of working in a hospital environment and being proactive and organised is desirable. You will be working with a wide range of people and communicating with people across the Trust. Applicants will be encouraged to undergo any courses relating to the role to advance them. Here at the Royal Devon University Hospital, our aim is to enrich patient care by promoting clinically excellent outcomes. Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Compassion Inclusion Integrity Empowerment Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Compassion, Inclusion, Integrity and Empowerment. ***Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.*** Working Pattern: Monday to Friday 08.30 to 17.00 Interview Date: Friday 6th December For further information please contact: Sally-Anne Long, Admin Line Manager on 01392 402646 or 07464 521541 or email at sallylong1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Acorn by Synergie is currently looking for an Account Advisor with a strong background in retail, or hospitality, or customer care with an opportunity to gain and on the job degree.

Our client has ambitious growth plans, so prospects for career progression are excellent, and your contribution will be fully acknowledged and rewarded.

In this role, you will be trained from scratch to become a fully-qualified account Manager working Monday - Friday and every other Saturday until 12.00


Responsibilities:

* Dealing confidently with clients both face-to-face and over the phone
* Cultivating and maintaining excellent relationships
* Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer


Requirements:

* Customer-focused
* You'll have a real can-do attitude, as you'll be helping to grow the client's arm of the business from the ground up
* Demonstrate strong communication skills and an enthusiastic sales ability


Required skills / experience:

* Customer service
* Sales

Salary: £25,000 - £28,000 per annum


For more information on this job role, please get in touch with Kristy Moore at Acorn by Synergie 07540321182

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Acorn has an exciting opportunity as a customer-focused individual with a real can-do attitude to join a company in Exeter as a Customer Account Manager, no previous experience required.

This is a chance to gain an on-the-job degree, with no experience needed!

Monday - Friday and every other Saturday morning 9am - 12.00 position available.


Requirements:

* As a Customer Account Manager You will enjoy having conversations with people, listening and building relationships as it's important that you really get to know the clients of this business and understand their requirements.
* Full training is given of up to six weeks to ensure you are fully supported y the team and wider organisation
* You have awesome problem-solving skills - all of the clients are totally unique, so you need to come up with tailor made solutions. They don't have a "one size fits all" approach
* You may currently be working in a customer care role and are now looking for a career.
* You don't require any previous experience as the client offers on-site training,
workshops, coaching and will support you through industry qualifications.
* You will have a passion and entrepreneurial mindset. Many of the client's most successful business opportunities have come from team members with a passion for the subject



Rewards:

We believe that great work and dedication should be rewarded, that's why our client offers:

* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to hundreds of high-street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to all employees.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Your new company
Working for a prestigious law firm in Exeter.
This role is full time permanent Monday - Friday 36.25 hours per week,
Salary is £22,620 - equal to £12 per hour.

Your new role

• Meet and greet our internal and external visitors offering an excellent face to face customer experience
• Collect and process incoming/outgoing mail, photocopying and scanning
• Document production - binding, laminating, paginating
• Stock control and processing of orders for stationery and IT consumables
• Maintain internal and external office appearance through basic office maintenance
• Liaise with engineers and contractors
• Ensure the workplace meets with health & safety compliance procedures
• Arrangement of conference facilities including audio visual equipment
• Provision of Reception and Events cover
• Serve refreshments and food to internal and external clients

What you'll need to succeed

• A highly professional and positive 'can do' attitude and image, exhibiting passion and pride in your work
• Excellent interpersonal and written/verbal communication skills to deal with a range of people internal and external to the business
• The ability to deal with a variety of tasks; multitasking and working flexibly within a team
• Excellent IT literacy and experience

What you'll get in return
28 days holiday per year
5% pension contribution.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

For further information about this role please see the attached job description and person specification.

Devon County Council are seeking experienced and dedicated social workers to join our Children and Families Assessment Team in Exeter. This is a fantastic opportunity to make a meaningful impact on the lives of children, young people, and families by fostering safety, stability, and positive outcomes.

Working under our Ofsted Improvement Plan, we need robust and skilled social workers who can bring strong practice experience to the team and act as role models for peers. You'll be part of a team that values collaboration and strength-based approaches while being supported by Specialist Practitioners who focus on complex assessments.

Responsibilities

• Conduct Child and Family Assessments to determine levels of need and appropriate interventions.
• Undertake section 47 Child Protection enquiries to ensure the safety and welfare of children.
• Work directly with children, young people, and families to create family-led, strength-based plans that promote safety and stability.
• Liaise with multi-agency partners to coordinate interventions and services.
• Manage and prioritise a diverse caseload, ensuring timely and thorough assessments.
• Support the court process by collaborating with Specialist Practitioners for pre-birth, parenting, and other complex assessments.
• Attend the office 5 days a week during duty weeks and 3 days a week otherwise to ensure effective service delivery.

Requirements

• Qualifications: Degree in Social Work with registration with Social Work England.
• Experience: Proven track record in children and families assessment services, with expertise in section 47 enquiries and Child Protection cases.
• Skills: Excellent communication, analytical, and decision-making abilities, with the capacity to model best practices.
• Knowledge: Strong understanding of relevant legislation, including the Children Act, and safeguarding policies.
• Ability to work collaboratively in a high-pressure environment while maintaining a child-centered approach.

Benefits

• Weekly accommodation/commuter travel allowance of up to £150 for those living 50+ miles away (evidence required).
• Opportunity to work in a supportive, dynamic, and forward-thinking team environment.

How to Apply

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Essential requirements Dental Registration with the GDCCompleted Foundation Training Must have English Performer NumberUp to date on mandatory and recommended dental training.Dentist with at least 2-years of post qualification experience.Experience of working within a range of NHS dental environments.Ability to work independently.Ability to communicate effectively and lead a clinical dental team.Ability to quicky develop rapport.Professional attitude.Willing to be flexible.Maintain composure in stressful environments.Ability to manage workload and prioritise effectively.Empathy and understanding. Desirable requirements Postgraduate skills and qualifications.Understanding of the wider dental system

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role. Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care. The postholder will be responsible for providing effective and efficient clerical and administrative support to an assigned Consultant, associated medical staff and the multi-disciplinary team where appropriate. Revised December 2018 There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of abilities using Microsoft Office packages and experience of using bespoke IT systems. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. Key Responsibilities include: Comprehensive diary management and ensuring Consultant/associated team members are briefed and ready for meetings and appointments Transcribe comprehensive dictation from audio recordings into letters, reports, minutes or directly onto patient records Provide general administrative function for the Consultant, which will include being point of contact, writing detailed letters and reports for the Consultant and associated team to approve Collate and distributing reports/papers for meetings chaired by the Consultant/associated team and ensuring the agenda is sent out to report authors and attendees in advance Meeting administration: taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records Event coordination and planning as required Supporting the Consultant and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently on appropriate finance systems Profile Excellent planning and organisation skills Excellent written and verbal communication skills Excellent attention to detail Enthusiastic and confident to challenge Professional telephone manner Collegiate approach and diligent Takes pride in their work and consistently strives to produce work of the highest standard Seeks to deliver the best possible outcome rather than just the task at hand Works in partnership with the Consultant/associated team to understand their needs and priorities (which may change depending on workload) Excellent time management skills to manage their own time and that of the Consultant they support Experience of prioritising a varied and busy workload their own and that of the Consultant they support and using initiative Experience of working under pressure with the ability to work to and achieve deadlines.

HOUSING SUPPORT WORKER - YOUTH HOMELESSNESS SUPPORT

Location: Exeter

Salary: £25,064 plus an additional £7,200 for sleep-in shifts

Are you passionate about supporting young people and eager to contribute to ending youth homelessness? Join a leading youth homelessness organisation as a Housing Support Worker in Exeter, where you will work with young individuals at risk of or experiencing homelessness.

Key Responsibilities:

• Provide high-quality support tailored to the needs of young people, helping them develop essential independent living skills, including financial management, health and well-being, and community integration.
• Act as a role model and mentor, promoting best practices and delegating tasks effectively within your team.
• Maintain a positive outlook and sense of humour while working non-judgmentally with vulnerable youth.
• Monitor and document the progress of the young people you support, ensuring their safety and maximising their outcomes.

Your Profile:

• A genuine passion for working with young people and helping them achieve their goals.
• Strong listening abilities coupled with excellent written and IT skills.
• Experience in coaching or training team members is advantageous.
• Understanding of the challenges faced by young people today.

What We Offer:

• Extensive training to enhance your skills.
• 5 weeks of annual leave for work-life balance.
• Pension plan and life assurance for your peace of mind.
• A friendly and welcoming team environment with regular supervision and reflective practice.
• A rewarding role where no two days are the same, providing you with invaluable experience in the social care sector.

If this sounds like the opportunity for you, don't hesitate! Call Louise at 07929 476065 or 0117 9486300 today. Join us in making a difference in the lives of young people facing homelessness.