Total 154 Customer Service job vacancies in Epsom, KT18 7EG

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

To work as part of the team and be accountable in the provision of a high standard of individual quality client care, within the agreed guidelines. To treat all clients as individuals, respecting their privacy and dignity at all times. To participate in the assessment process of care needs and implementation programmes of holistic care Involving, supporting, informing and educating family/carers. To take every opportunity to promote health and wellbeing of clients. To work without direct supervision and to maintain close liaison with the Senior Team Member To maintain clear and comprehensive, signed and contemporaneous records according to company procedures. To maintain, develop and monitor standards of evidence based nursing care To maintain own professional and clinical integrity in line with NMC guidelines. To support/mentor team members and participate in clinical supervision activities. To work in co-operation and partnership with all other professionals and agencies involved in the care of the client. To be aware of and act upon when necessary, procedures that are in place to protect vulnerable individuals. To participate in the companys Clinical Governance Strategy. To participate in the companys Risk Management Strategy To undertake any such other duties as may be required from time to time as are consistent with responsibilities and scale of the post.

Nuffield Health, one of the UK's leading healthcare organisations is currently seeking enthusiastic, hard-working & flexible customer service individuals to join our busy Contact Centre in Epsom. This position involves shift work between the hours of 8am - 8pm.

Please note the assessment day for this will be held on the INSERT DATE

About the Role
In this role you will;

• Be involved with all inbound and outbound contact for a variety of clients ensuring all data is captured correctly and accurate information is entered onto our database.
• Provide information to Clients as and when requested within a fast-paced busy environment.
• In summary you may be involved in any aspect of the client's journey from initial referral to discharge.

Skills/Experience required
To succeed in the role you must possess;

• Excellent verbal communication skills
• A positive, proactive and customer focused attitude
• An ability to manage and prioritize your workload in a fast paced team environment.
• Ideally you will have strong experience in a customer facing position.
• A logical approach to your work with a good standard of written English
• Confidence in working with a variety of internal systems.

About Nuffield Health
Nuffield Health is Britain's largest healthcare charity. We're balancing our social values with strong business discipline to help the UK get healthy and stay that way. We're all about great people - recruiting and nurturing talent in a supportive, development-led, multidisciplinary setting where teamwork means everything.

Benefits
At Nuffield Health Contact Centre you'll enjoy working with a variety of different people both over the phone and within the centre. In addition to our excellent benefits which include our gyms and private healthcare, there are opportunities within the Contact Centre to progress through Nuffield Health through our Advance Training Programme. You will be working in a supportive environment where training is considered a priority for career development.

We will apply to the DBS for disclosure on successful candidates. Nuffield Health is an equal opportunities employer.

Rosebery Manor Care Home in Epsom is looking for an experienced leader like you, drawing on your expertise in managing all aspects of the home, ensuring it runs as efficiently as possible whilst maintaining the highest standards of quality, professional standards and business performance targets.

Providing person-centred care, delivering excellent quality outcomes and supporting our residents and our teams is very important to us and we are looking for someone to join our team, who can really shine and make a difference to the lives of others by demonstrating warmth and leadership.

You will monitor the wellbeing of each resident, ensuring all staff are supported and always promoting independence and well-being by ensuring that residents’ personal, psychological, and social care needs are met. You will be the focal point of all family, resident and professionals contact in the home.

Your team will be extremely important too, looking to provide inspirational leadership and daily management. You will undertake regular staff recruitment, embedding an open culture to empower your staff to be the best team possible, always looking to demonstrate our values of being Proud, Supportive and Caring.

It is preferred for this position that you hold a current NMC pin but not essential.

Great Team Players Need Great Rewards

• £75,000 per annum
• A comprehensive and supportive induction programme to ensure confidence and competence
• Continued investment in your professional development
• Exclusive employee discounts for a wide range of retailers including Morrisons, Currys and Footlocker!
• Comprehensive formal training throughout your career with us
• We’ll pay your NMC renewal fees
• Free DBS
• Free parking

Avery #OneFamily Well-being Programme

• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Treat and pamper days
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us a Care Home Manager, it is essential that you have 4 years’ experience in the care home sector with a minimum of 3 years’ experience in a management position. You will have sound knowledge of the Care Standards Act 2000, Key Lines of Enquiry, Safeguarding and the MCA. You will have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love leading a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

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Term-Time Only (37 weeks)
For full time all year-round staff, we are offering a Welcome Bonus of £500* (*T&C's apply) – Pro rata to FTE
At Nescot, we are recruiting for Part Time and Full Time Departmental Learning Support Assistants for 22.5 ( 3 days) -35 hours a week (5 days).
What we are looking for:
A clear understanding and empathy of Special Educational Needs
Experience as an LSAs or TAs and looking for their next career move
Enthusiasm and committed to helping students develop
Great administrative skills
Excellent communication skills
Ability to work well in a team and independently
Duties and Responsibilities:
Provide stability, support and encouragement for students
Monitor student’s progress towards their EHCP outcomes
Conduct Educational Healthcare Plan (EHCP) annual reviews (full training will be provided)
Provide assistance to students in the classroom and around the college
Act as an advocate for students
Participate in meetings
Benefits:
5 Minute walk from Ewell East
Free parking
Free online qualifications
A discounted-on site gym, fitness classes, osteopathy and day nursery
A choice of catering facilities including a discounted Starbucks
Modern hair and beauty salon offering employee discounts
At Nescot, we’re proud of our inclusive culture and we welcome all applications.
This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.
Interviews will be held as and when candidates apply

Clinical: To support and assist the senior team member in the provision of a high standard of care and the promotion of physical, mental and emotional health to individuals and client groups. To be an effective member of the Multidisciplinary Team carrying out assigned tasks involving direct care in the support of the senior team member Undertake clinical interventions as delegated by a senior team member Health Promotion Participate in the assessment process of care needs and implementation of programmes of holistic care within set standards To be involved in supporting, educating and informing family/carers where appropriate Assist in the promotion of health and wellbeing of patients Administration and Clerical Duties: Maintain clear and comprehensive, signed and contemporaneous records according to SDHC procedures Take and record telephone messages, respond and liaise appropriately Manage stationery and documentation supplies To be responsible for maintaining data entry and other record keeping e.g. recording mileage and annual leave on staff databases Team Working: Work as part of the team participating in procedures and duties in accordance with agreed standards relevant to role Assist with clerical and administrative duties as required Maintain regular contact with the senior team member and communicate all relevant issue

In the full job description you will see clearly the full range of duties within these roles that will enable you to work as part of the pharmacy team and with the clinicians and ward-based teams to provide patient-focused, individual care for our patients. Tell us in your application how you meet the criteria in the attached person specification. We would like to invite you to see for yourself the centre at work, and the role of our pharmacy team as part of SWLEOCs day-to-day operations alongside your application. Please use the contact details provided to get in touch and book a visit to SWLEOC. Our strength is our team, and we would very much like for you to be able to see it, and picture yourself within it. We look forward to meeting you.

Rosebery Manor Care Home located in Epsom is currently recruiting for an enthusiastic, team player to join us as Receptionist. This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and their families.

Your job is to welcome and greet visitors to the home in a professional and courteous way. You will have excellent communication skills and will be completing reception-related administration, maintaining databases and providing administrative assistance as and when required by the General Manager.

Your Money - Great Team Players Need Great Rewards

• £ 11.45 per hour
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• A comprehensive and supportive induction programme to ensure confidence and competence

Avery #OneFamily Well-being Programme

• Exclusive employee discounts incl. retail and leisure savings
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us as a Receptionist, it is essential that you have previous experience in switchboard operation and knowledge of the administrative system. You will thrive with exposure to problem solving scenarios and handle all client complaints with empathy and grace,

You will have excellent customer service skills to help put our enquirers at ease. We really hope your empathetic, yet energetic nature will shine through in this role, as well as your attention to detail to keep your records up to date at all times.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

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Full time (37.5 h/w), All year round or Term Time (42 weeks available)
At Nescot we are recruiting for a Learning Centre Assistant to join our Learning Centre Team.
What we are looking for:
Experience of working with young people and in a library or college environment
Customer service skills
Administrative, financial, IT skills and a team player with excellent communication with students, staff and other stakeholders
Available to work one regular evening per week until 19:00 pm
Duties/responsibilities:
You will participate in a rota at the Welcome Desk for issuing, renewing and returning loan materials using the Library Management System.
You will participate in a rota to provide frontline support, assisting users to access a wide variety of learning resources and services available.
You will assist with providing and maintaining a tidy, safe and comfortable environment in the Learning Resources Centre that is appropriate for both group and individual learning.
You will support the Information and Communications Technology (ICT) and e-learning services and technologies provided by the Learning Resources Centre and assist users gain maximum benefit from these services.
You will carry out various administrative tasks, including checking renewals, raising requisitions, processing invoices, liaising and handling queries from suppliers and College Finance.
Benefits:
A discounted on-site gym, sports hall, fitness class, osteopathy and day nursery
5-minute walk from Ewell East Station
Discounted Starbucks, Modern hair and beauty salon offering employee discounts
Free online qualifications
Free parking on-site
Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff.
At Nescot, we’re proud of our inclusive culture and we welcome all applications. This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.
Interviews will be held on 16th July 2024

Complex Care Worker

Hours available - Sat, Sun, Mon and Tues 8pm - 8am, or Sat and Sun 8am-8pm

£15.01 weekdays, £18.27 weekends, public holidays £22.52 per hour.

About Prestige Nursing & Care Redhill

Here at Prestige Nursing & Care Redhill the most important factor in everything we do is that the people we support, and our staff team, are happy and safe. We are a friendly and supportive team with quality at the forefront of everything we do and most importantly, we care as much as you.

What our clients are looking for

Our Redhill team are recruiting for a team of Complex Care Workers to support our client. To be successful we are looking for people with complex experience including, seizure management, tracheostomy care, Peg feed and suctioning. Other tasks include personal care, medication management, preparation of food and general support.

Do you need experience?

You don't need to have experience to start your career in care with us, however for this particular role it is preferred due to the nature of the role.

Your role will include

Your role will be to deliver a high quality of care to our clients in their own home, this may include medication management (assisting and administrating), personal care and hygiene, helping with duties around the house, and being an emotional support.

This is a highly rewarding role, we are seeking those who are compassionate, reliable and someone who can make a real difference.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

Are you looking to work in an exciting forward thinking and dynamic school where we work together to ensure every child has the opportunity to SHINE? Then we may have just the job for you!
Southfield Park Primary School is an inspiring place to work. With a strong staff team, where you will have opportunities to develop your knowledge and skills alongside experienced and dedicated staff.
Our school offers:
• A happy and high-performing environment
• Children who want to learn and are kind to each other
• Supportive colleagues and wider school community
• A recent visit from Ofsted validating the quality of our provision
• Training
We are looking for a caring, enthusiastic and dynamic person who can work on their own initiative and as part of our cohesive team and values the impact they can have on children’s lives. The role is varied and will require to support individual children and small groups across a range of year groups. We will offer training but experience of working with children, is an advantage. However most importantly, we are looking for someone who has a caring nature and a genuine interest in taking on this fulfilling role.
You might be thinking about a future carer in teaching – we can help you gain the confidence and experience you need.
Interviews will be held on Tuesday 2nd July.
Southfield Park is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Appointment to this post will be subject to an enhanced DBS check.
We are committed to providing services which embrace diversity and that promote equality of opportunity. We welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights.

Customer Solutions Executive - Epsom (Hybrid role) - £28,000 + Excellent benefits

Are you interested in working for one of Surrey's most prestigious organisations? Our market leading client are looking for a Customer Solutions Executive to join their team on a permanent basis.

Maybe you have been working within another position incorporating customer service and accurate administration, if so, this could be the perfect opportunity for you to put both elements together and work for a world leading company.

The environment is fantastic, and this client have gone from strength to strength… they are expanding, and therefore the Customer Solutions team needs your help!

The Role:

• You will be on the front line of the business, speaking to a variety of customers including internal and external.
• Dealing with requests and updating the company system or forwarding onto the correct department.
• Follow end of contract contact strategy, ensuring each contact is tailored to that particular customer, advising of their available options and having a customer first approach.
• Self-manage end of contract and loans, ensuring the customer is contacted within the agreed SLA, providing a tailored experience for the customer and manage the customers' expectations.
• Self-manage all Non-Toyota & Lexus loans from initial contact to the pay-out and activation of the agreement
• Liaise with third party Centres to ensure customers' expectations are met.
• Establish an extremely good working relationship with New Business and Customer Experience.
• Manage ongoing relationship with external and internal customers.
• Actively reviewing current processes looking at ways the company can improve, engage in the exchange of "best practice" within the team.
• Using the company system, you will accurately input new data and follow processes to make sure time critical actions are completed when necessary.

The Person:

• Individual with a positive Mindset
• Self-Motivated
• Strives for high quality work
• Dedicated to change with and inquisitive mind
• Customer first attitude
• Determination and persistence
• Continuously looking to improve current processes.
• Team player

Benefits:

• Pension scheme - matrix of options starting from 0% employee contribution. Increased employee contributions can take the employer contribution up to 15%.
• Bonus of up to 10% of salary per annum based on company performance.
• Life assurance of 10 x salary
• PMI cover via Bupa - single, partner/spouse and dependent children
• Income Protection Scheme
• 25 days annual leave plus bank holidays
• Employee Car Scheme
• Flexi Working Hours Scheme (if applicable)
• Employee Assistance Programme
• Summer BBQs and Winter/Christmas party/celebrations
• On site café, restaurant and gym, Perkz (voucher discount site), sports and social club
• On-site parking

Please apply today to be considered for this position.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

To promote, support and deliver meaningful activities and promote engagement with activities at all times within the service and in the wider community. To communicate effectively and appropriately with people who use The MyTime service. To attend to care needs identified within the care plan ensuring respect, privacy and dignity at all times. Help to maintain/develop relationships between individuals and their families/carers/others. To maintain the safety of people at all times, alerting senior staff to any identified risks whether perceived or actual. To work with individuals in a respectful and person centred way Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process. To contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies and to contribute to the prevention and control of health care associated infection by adhering to Trust policies and guidelines.

Term time only- 36 weeks
September start
For full time all year-round staff, we are offering a Welcome Bonus of £500* (*T&C's apply) – Pro rata to FTE
At Nescot, we are seeking enthusiastic and committed Learning Support Assistants to join Nescot based in Epsom, Surrey.
What we are looking for:
Good organisational and team working skills
Confidence using IT for administrative tasks
GCSE or equivalent in Maths and English at grade C or above
Understanding of and empathy with students who have learning difficulties, are disaffected or have behavioural problems is a must
You could be working in variety of different vocational contexts
Duties and Responsibilities:
Help students develop student skills and grow into their independence
Some students may have physical or medical disabilities and you may be required to undertake some personal care.
In class support to students and act as an advocate for students
Benefits:
A discounted on-site gym, sports hall, fitness class, osteopathy and day nursery
5-minute walk from Ewell East Station
Discounted Starbucks, Modern hair and beauty salon offering employee discounts
Free online qualifications
Free parking on-site
Work patterns available:
Full time= 37.5 hours per week, Monday to Friday
Part time= Flexible working patterns available
At Nescot, we’re proud of our inclusive culture and welcome all applicants.
This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions. Applicants must be willing to undergo child protection screening including checks with past employers and criminal record checks (enhanced DBS clearance).
Interviews will be held as and when candidates apply

Duties of the Post Assisting the midwife within the midwifery unit: Work closely with the midwife and assisting within the maternity setting. Recognise deviations from the normal by following a set criterion. Undertake urinalysis, blood pressure readings, temperature and pulse recordings and record accurately in the hospital notes. Measure SBR, neonatal blood sugars and carry out newborn blood spot tests when required. Once appropriate training has been completed, perform phlebotomy duties and accurately label bottles and complete forms effectively. Promoting infant feeding using the BFI values. Accurately weigh the baby, record and report all findings to the midwife in charge. Ensure ward areas are checked, clean and clinical equipment available to use instructed by the midwife. Work under the direction of the midwife. Recognise deviations from the normal and report back findings to the midwife Assisting the mother: Welcome the mother and her partner to an antenatal/postnatal ward area. Provide guidance and support on the general care of mother and baby emphasising the principles good hygiene and safety. Assist the mother with the care of her baby, demonstrating nappy changing and bathing as necessary. Support women with infant feeding under the guidance of the midwife and in relation to agreed guidelines. Provide social and emotional support to vulnerable women as directed by the midwife. Be aware of the principles of health promotion General duties: Work as a member of the multidisciplinary team. Answer the telephone in a friendly and helpful manner; take messages and refer to the midwife for actual midwifery advice. Give relevant information to women and as per NICE guidelines. Undertake general clerical duties that are associated with the smooth running of the team in all ward areas. Examples might include making up booking and 28 weeks packs, home birth packs, photocopying parent education sheets, data entry for short booking and discharge summaries in to Badgernet (Maternity IT system). Undertake simple errands if required. Check stock levels of supplies, stationary and other non-medical equipment. Work at all times to safeguard health and safety. Maintain confidentiality at all times. Do not divulge any client information acquired through the post to any unauthorised person. Contribute to team meetings regarding concerns /wellbeing of families under the care of the midwife Maintain accurate recording keeping and assist the midwife with collating midwifery data. Escalate concerns to a midwife, multidisciplinary team or other appropriate staff. EDUCATION: Actively participate in the appraisal process and personal development planning, enabling progression through the KSF gateways. Attend all statutory and mandatory updates. Ensure completion of the Epsom & St Helier NHS Trust Maternity Support Worker competency document within the specified timeframe. Staff can also be assessed against a nationally published standard of competence towards a vocational qualification. Be aware of own level of competence and identify limitations. TRANSITIONAL CARE Take a lead in supporting women and their babies who require transitional care Work closely with the MDT to provide additional care for babies which may include undertaking blood spot testing, blood sugar measurement and basic observations Manage the care of those babies requiring phototherapy and proactively support the midwives overseeing the care of these babies. Observe these high risk infants closely and report any deviation from normal, ensuring prompt escalation.