You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

DUTIES AND RESPONSIBILTIES Answer the telephone in line with Practice telephone protocol. Make appointments and generally attend to patients requests in a prompt, professional and courteous manner. Give information to patients clearly, taking into account their individual needs and relay messages accurately to appropriate practice staff. Prioritise the reception workload, dealing accurately with all administrative tasks. Assist with the prescribing process and the issue of all acute and repeat prescription requests within practice timescales, following the prescribing protocol. Extract relevant prescribing/administrative information from clinical correspondence and update individual patient computer records accordingly. Undertake further training and development as necessary. Be aware of the practice confidentiality and communication policies and maintain strict confidentiality/effective communication at all times. Keep reception/administrative office areas tidy and be aware of and ensure health and safety regulations are maintained. Undertake filing, shredding and photocopying as appropriate. Carry out any other reasonable duties requested of you Deputise for administrative functions, in absence of colleagues. Work with other team members to ensure deadlines are met.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

JOB TITLE: HEALTHCARE ASSISTANT SALARY: TBA HOURS: 12-15 HOURS Additional Benefits: Continuation of NHS Pension Scheme Professional development and support Access to confidential employee wellbeing and advice service Practice Profile: We are a family friendly, flexible, supportive, urban GMS practice on the western outskirts of Cardiff with easy access to the M4 and Cardiff city centre. Our practice: 9,200 patients 6 GP Partners and 2 salaried doctors Partnership owned premises Wide range of clinical services including minor surgery, coils and implants, care homes DES, anticoagulation, insulin initiation Clinical pharmacists undertaking polypharmacy reviews, prescribing support and a chronic pain clinic GP training practice Medical student teaching Excellent support from experienced clinical and admin teams We are a leading member of the Cardiff South West Cluster working with local partners to explore how best to work in a collaborative way to maximise our patients wellbeing and benefit from the following: MDT working with partner organisations and discharge Hub Community connectors and social prescribing service Paediatric teaching clinics and MDT discussions Community garden Specialist IT support Our doctors are supported to maintain a range of external interests including Clinical Director roles in Diabetes, Cancer and Palliative Care. The GP Practice is often first point of contact for healthcare. The aim is to provide an easily accessible route to care, whatever the patients problem. Since we often care for people and their families over extended periods of time, the relationship between patient, the Doctors and staff in the Practice is particularly important. All our staff, at all times are expected to behave in accordance with the Practice values, demonstrating commitment to the delivery of a high quality service to our patients. Our Practice Values are: We arekind and caring- we are welcoming, put people at ease, value other people's time and are compassionate We arerespectful- we are understanding, attentive, helpful and appreciative Wetrust and act with integrity - we listen, have clear communication, work as a team and speak up Wetake personal responsibility- we are positive and professional. We excel in all we do and strive to keep improving Our Practice Mission statement is, 'Health and wellbeing for all who live in our community'. We aim to ensure that staff are appropriately trained and confident in the work they do and we provide opportunities to continuously learn, develop, gain job satisfaction and reach their full potential. Job Summary To assist the GPs and practice nurse team in the service and delivery of care management of the practice population. The job holder will work under indirect supervision of the clinical team. Key responsibilities Clinical practice To deliver the highest standards of care to patients Carry out baseline observations such as blood pressure, temperature and pulse rate and record the findings accurately Support the wider clinical team with chronic disease management Carry out BMI checks Act as a chaperone as required Undertake venepuncture Administer vaccines flu, pneumococcal, shingles, B12 etc. Carry out ECGs Provide support during minor surgery as required Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care Communication Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Anticipate barriers to communication and take action to improve communication Maintain effective communication within the practice environment and with external stakeholders Act as an advocate for patients and colleagues Team working Understand own role and scope and identify how this may develop over time Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team Discuss, highlight and work with the team to create opportunities to improve patient care Administrative Duties Participate in the stock control and ordering system Ensure clinical rooms are kept stocked

JOB TITLE: PRACTICE NURSE SALARY: TBA HOURS: 12-15 HOURS Additional Benefits: Continuation of NHS Pension Scheme Professional development and support Access to confidential employee wellbeing and advice service Professional indemnity via state backed scheme covered by the Practice Practice Profile: We are a family friendly, flexible, supportive, urban GMS practice on the western outskirts of Cardiff with easy access to the M4 and Cardiff city centre. Our practice: 9,200 patients 6 GP Partners and 2 salaried doctors Partnership owned premises Wide range of clinical services including minor surgery, coils and implants, care homes DES, anticoagulation, insulin initiation Clinical pharmacists undertaking polypharmacy reviews, prescribing support and a chronic pain clinic GP training practice Medical student teaching Excellent support from experienced clinical and admin teams We a leading member of the Cardiff South West Cluster working with local partners to explore how best to work in a collaborative way to maximise our patients wellbeing and benefit from the following: MDT working with partner organisations and discharge Hub Community connectors and social prescribing service Paediatric teaching clinics and MDT discussions Community garden Specialist IT support Our doctors are supported to maintain a range of external interests including Clinical Director roles in Diabetes, Cancer and Palliative Care. The GP Practice is often first point of contact for healthcare. The aim is to provide an easily accessible route to care, whatever the patients problem. Since we often care for people and their families over extended periods of time, the relationship between patient, the Doctors and staff in the Practice is particularly important. All our staff, at all times are expected to behave in accordance with the Practice values, demonstrating commitment to the delivery of a high quality service to our patients. Our Practice Values are: We arekind and caring- we are welcoming, put people at ease, value other people's time and are compassionate We arerespectful- we are understanding, attentive, helpful and appreciative Wetrust and act with integrity - we listen, have clear communication, work as a team and speak up Wetake personal responsibility- we are positive and professional. We excel in all we do and strive to keep improving Our Practice Mission statement is, 'Health and wellbeing for all who live in our community'. We aim to ensure that staff are appropriately trained and confident in the work they do and we provide opportunities to continuously learn, develop, gain job satisfaction and reach their full potential. Job Summary To provide and maintain a high standard of nursing care to the practice population with focus in the delivery of evidence-based practice for patients presenting with long-term conditions and acute problems. This includes screening, assessment , treatment and education and taking an active role in supporting the practice to maximise achievement against local and national targets in respect of the GMS contract and Enhanced Services. Key responsibilities Clinical practice To deliver the highest standards of care to patients Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly Assess, diagnosis, plan, implement and evaluate interventions/treatments for patients with complex needs Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition (as appropriate) Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based treatment methods into a management plan Work with patients in order to support compliance with and adherence to prescribed treatments Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care Support and manage health needs of women presenting for family planning, cervical cytology or sexual health consultations Communication Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating Anticipate barriers to communication and take action to improve communication Maintain effective communication within the practice environment and with external stakeholders Act as an advocate for patients and colleagues Delivering a quality service Recognise and work within own competence and professional code of conduct as regulated by the NMC Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures Prioritise, organise and manage own workload in a manner that maintains and promotes quality Deliver care according to NSF, NICE guidelines and evidence-based care Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation Initiate and participate in the maintenance of quality governance systems and processes across the practice Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate Evaluate patients response to health care provision and the effectiveness of care Support and participate in shared learning across the practice and wider organisation Use a structured framework (e.g. root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents and near-miss events Team working Understand own role and scope and identify how this may develop over time Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence Create clear referral mechanisms to meet patient need Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team Work effectively with others to clearly define values, direction and policies impacting upon care delivery Discuss, highlight and work with the team to create opportunities to improve patient care Manage and lead on the delivery of specifically identified services or projects as agreed with the practice management team Agree plans and outcomes by which to measure success Management of risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines Ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements where appropriate Apply infection-control measures within the practice according to local and national guidelines Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice Learning and development Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences) Assess own learning needs and undertake learning as appropriate Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Receptionist

Holiday Inn Cardiff City Centre

Check out the hotel on our virtual tour!

The Opportunity

Are you passionate about hospitality and providing exceptional guest experiences? We are seeking an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.

As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay with any queries or requests. You will also handle incoming calls, make reservations, and provide guests with information about the hotel and local area.

To be successful in this role, you should have excellent communication skills, both written and verbal, be able to multitask and prioritize effectively and be comfortable working in a fast-paced environment. You should be computer literate and able to operate hotel reservation systems, possess a high level of attention to detail, and have a positive and professional attitude.

If you are passionate about hospitality and have the desire to deliver exceptional guest experiences, we would love to hear from you.

Benefits

• Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
• Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

You will possess excellent communication and interpersonal skills, with a friendly and welcoming demeanor. You should have a positive attitude, be proactive and approachable, and possess a strong sense of professionalism.

You should be highly organised and detail-oriented, with the ability to multitask and prioritize your workload. And should be able to handle a busy reception area, manage guest inquiries, and deal with any complaints effectively.

You will have prior experience working in a similar role, with knowledge of hotel operations and reservation systems. They should have excellent computer skills and be proficient in using software such as MS Office, Excel, and Outlook.

In addition, you should be able to work well under pressure, be flexible and adaptable to changes, and be willing to work flexible hours, including weekends and holidays. They should also possess a passion for the hospitality industry and a commitment to delivering exceptional customer service.

Hotel

Nestled in the heart of the vibrant city, the Holiday Inn Cardiff City Centre is ideally situated next to Cardiff Castle and the Principality Stadium. With 157 beautifully designed bedrooms, the hotel offers a comfortable and convenient stay for both business and leisure travelers.

Our Academy conference center boasts 12 modern and fully equipped meeting rooms, providing the perfect venue for corporate events and conferences. The hotel's dining options include a main restaurant, bar, and lobby lounge offering Starbucks coffee, serving up delicious dishes and refreshing beverages for guests to enjoy throughout the day.

Our health and fitness club is equipped with state-of-the-art facilities, including a gym, sauna, steam room, and a heated indoor pool, providing guests with the perfect opportunity to unwind and recharge during their stay.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

If you are an experienced care/ support worker living in the Cardiff area and looking for a role that is not only financially rewarding, but will also give you the chance to have control of your working life then please get in touch.

We are looking for motivated and energetic support workers who love working in care. We take pride in who we employ and would love to add more great workers to our force!

You must have a minimum of 12 months experience in the United Kingdom in the last 2 years and have a can do attitude. In return, we give you the below.

- Our minimum rate of pay is above average.

- You choose the hours you work, giving you autonomy of your life.

- We provide free training including annual refreshers.

- We will pay for and put you through your QCF level 3

- Refer a friend scheme

- Welcome bonus upon completion of your first shift

Children's Support Worker

37 hours a week (days, nights and weekends)

£13.50 an hour (+ holiday pay entitlement on top)

Here at Brook Street Social Care, we have an exciting opportunity for any experienced Children's Support Workers to join an expanding team and work in residential children's services across Cardiff.

You will work as part of a team to deliver high quality care and support to the children and young people that you support. You will show a commitment to providing a consistent, caring and nurturing environment where individuals feel safe and valued.

The ideal candidate will work with the children according to their individual needs and to enable them to succeed in all areas of their lives. You will be a positive role model and will encourage children to grow and develop both personally and academically and with any extracurricular activities outside of school. In addition to this, you will have previous experience working with behaviours that can be challenging and/or aggressive in nature and have the ability to handle this in a professional manner in line with personal plans and risk assessments.

All required training will be provided to you, and you will have opportunities to complete extra qualifications to progress in your career working with children.

You will need to be a driver with access to your own vehicle to be considered for the role.

Skills required -

• At least 6 months up to date UK based care experience working with children.
• Ideally a clear DBS and enhanced to work with children.
• Driver with access to own vehicle
• Reliable
• Experience report writing
• Experience working with challenging behaviours or willingness to do so.
• Flexible and able to support in other projects if the need arises.
• Patient, nurturing and kind with a passion for children and young people.
• Knowledge and understanding of working with children with EBD, ADHD, attachment issues and other behaviours that might be exhibited.
• Willing to undergo further training the development to progress into the role.
• Can work well as part of a team and can communicate effectively.
• A keen listener with a drive to understand others and can see other points of view.

If you have the required experience and are keen for a new and exciting challenge then please apply to this role online or give us a call for more information on 02920 2247 55.

#CFFJP

Brook Street Social Care is acting as an Employment Business in relation to this vacancy.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Acorn by Synergie is recruiting on behalf of a public sector client for Hostel Support Relief Workers based throughout Cardiff. We are looking for reliable driven individuals with a can-do attitude. We do not require direct experience for this role, but transferable skills will be necessary.

Pay rate: £12.38 - £18.57 per hour

Job Purpose

To assist in the management of the Council's accommodation and 24-hour advice service and in the general operation and development of the service area. Hostel Support Relief Worker.

Casual Car User, full and valid driving licence and use of own car would be an advantage.

Job Duties

* To assist with the provision of hostel accommodation as reasonably required.

* To carry out the duties required to ensure the efficient and effective running of the hostel service and the welfare of residents; this will include ensuring the practical day to day running of accommodation is effectively carried out and providing necessary support to residents

* To provide appropriate advice and assistance to vulnerable people in crisis, as part of the advice, support and health care access service

* To encourage and facilitate the provision of additional support and access to health care services as required

* To assist with the operation of budget management procedures.

*To assist in the development of services for residents.

*To provide cover for posts carrying out similar core duties at other hostel services workplaces as reasonably required.

*To communicate with customers and other interested parties in writing, by telephone, and in office interviews as required.

*To seek to ensure customer satisfaction, by working to improve customer service, and resolve customer complaints.

*To practically assist in the co-ordination and operation of any Quality systems adopted by the service area.

* To carry out any general office duties as reasonably required including maintaining all necessary records and to providing monitoring information as required

* To actively support the development of current and emerging technology

* To participate in supporting the principles and practice of equality of opportunity as laid down in the organisation's Equal Opportunities Policy

* To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts and omissions and to comply with all health and safety legislation as appropriate

Hours of work will differ, as and when required. Our client is looking for someone to be as flexible as possible, as their service runs 24 hours a day, 7 days a week.

Within this role there will be full training, development and progression for the right people.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

• Job Title: Customer Envoy
• Location: Cardiff
• Rate of pay: £12.00 per hour
• Working hours: Monday - Friday 8:00am-4:30pm
• Job Type: Temporary to permanent
• Start date: As soon as possible

HRGO Recruitment are seeking a dedicated and customer focused individual to join our clients leading Tool, PPE and equipment supplier based in Cardiff. The ideal candidate will become the face of the business as they travel around the area delivering products whilst maintaining customer relationships.

Our clients have 41 branches across the UK as well as Europe and Aisa and aim to deliver 98% of all orders by next day.

Benefits to the role:

• Competitive annual leave allowance with an additional purchase scheme
• Company funded healthcare cash plan
• Company bonus
• Cycle to work scheme
• 24/7 well-being and Employee Support
• Commitment to employee development plans
• Group Personal Pension

General Duties

• Deliver parcels and handle returns within a specific geographical area
• Load, unload, prepare and operate a delivery vehicle
• Identify and visit new customers whilst increasing existing customer spend
• Support the branch warehouse by undertaking any reasonable duties from time to time, including periodic stocktakes.
• Work closely with the Sales team to identify and progress opportunities

Role Requirements:

• Clean UK Drivers Licence
• Previous customer service experience is preferred
• Passion towards succeeding with a proactive attitude
• Ability to work in fast paced and pressured environments
• Knowledge of tools and PPE equipment would be a plus

If you are interested in this exciting opportunity, please click 'apply now'!

Receptionist - Temp
Based in Cardiff City Centre | onsite role
8:00am to 5:00pm | Monday to Friday | 40 hours per week
Start date of Friday 6th September for 4 weeks
Pay rate up to £12.00 per hour + holiday pay (depending on experience)

One of my regular clients has reached out to me for some Reception temp cover at their office based in Cardiff City Centre. The cover dates are from this Friday - 9th September until at least Friday 4th October inclusive with potential to be extended - you must be available for these dates to be considered!

The main purpose of this role will be to provide Reception cover & basic Administration support to the business and would ideally suit an experienced Receptionist who is between jobs at the moment or only interested in temp covers.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Handling any incoming calls, dealing with basic queries when they come in & transferring calls to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Ensuring that AV equipment is in good working order and ready for meetings
* Some basic ad hoc administration as required

In order to be considered for this role your skills and experience should include
* Previous experience in a Reception role - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

The Governors of Mary Immaculate High are looking to recruit a Learning Resource Centre Coordinator to the school. The LRC coordinator will work in our LRC base primarily with some Learning Support Assistant time with pupils with various educational or medical needs.
We can offer full or part-time roles that could work flexibly for staff. The role is term-time only.