Total 407 Customer Service job vacancies in Cardiff, CF14 4XW

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Seeking exceptional Support Workers in Cardiff, CF3 & CF23 who are driven to make a difference to the lives of people with disabilities

- Hourly Rate - £12; Sleep Nights paid at £50 per night

- Shifts Available - Earlies, Lates & sleep nights

- You will need to have a full UK, EU or designated country driving licence to apply

Dimensions is a leading social care provider in England and Wales, supporting people with learning disabilities and autism, by providing life changing support.

We often find great talent from retail, teaching and hospitality backgrounds, but no matter what your experience, we want to hear from you. This is your opportunity to start a career where you are genuinely changing people's lives and to join an award winning team in the process.

Every day will be different, and rewarding, as you encourage and empower each person to be actively engaged in every aspect of their daily lives - this will include accompanying to favoured activities, supporting with daily living skills, administering medication and supporting with personal care and mobility assistance, if needed.

For more information about the services in Wales and the people we support, please contact our Internal Resourcing Consultant, Ronnie Lillywhite at ronnie.lillywhite@dimensions-uk.org or please click apply at the bottom to submit a short application.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 - now 6 years in a row!

Applications will be shortlisted on receipt and interviews will be held until the posts are filled

Your rewards

A full list of rewards can be found in the job description attached

Apply now

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Proud member of the Disability Confident employer scheme

Our client is looking for an excellent Customer Service Co-Ordinator for a 12 month maternity position to join their busy and very happy team of customer service professionals based in the Cardiff Bay area. This is a full time role Monday to Friday fully office based with an early finish every Friday, no evenings or weekends.

We are looking for someone with excellent Customer Service who has experience of dealing with difficult customers, a stable working background who is used to working as part of a team. We`re looking for somebody with great Microsoft Office skills, the successful candidate will be responsible for delivering first class customer service via the telephone and providing administrative support. You will be ensuring UK orders are processed quickly, sales order processing, dealing with queries and working very closely with the despatch department to ensure on-site delivery to customers , dealing with all incoming sales enquiries plus a varied range of administration duties.


Excellent benefits including on site car parking, early finish Friday plus working with a fabulous team of people and a great supportive management team

Apply Now

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About The Role
School Receptionist - Cardiff - 37.5 hours a week, Term Time only
Salary: £12.82 per hour (Annual Salary £18,749.25, Full Year Equivalent £24,999)

Join Our Dynamic Team as a School Administrator in Cardiff!

Are you ready to make a meaningful impact in a bustling school environment? Look no further - we have the perfect opportunity for you!

As our dedicated Administrator, you'll be the backbone of our school's administrative operations. Your mission? To ensure the smooth and efficient functioning of all administrative processes. From maintaining meticulous files to handling petty cash, you'll play a crucial role in the day-to-day operations.

Your Daily Adventure Includes:

- Mastering Mail: Skilfully receive, sort, and file incoming post, keeping our information flow in tip-top shape.
- Warm Welcome: Be the welcoming face and voice for interviewees, making them feel at ease from the very start.
- Wordsmith Wizardry: Assist the headteacher in drafting and typing a variety of documents, from correspondence to policies, showcasing your precision and finesse.
- Tech Savvy: Keep our digital records shipshape, managing staff details, absences, and more with your computer prowess.
- Information Maestro: Handle inquiries and provide information, embodying our commitment to outstanding customer service.
- Super Supporter: Be a guiding light, assisting with enquiries and ensuring everyone feels valued and heard.
- Call Commando: Respond to incoming calls with grace, directing them to the right destinations like the pro you are.

What We Need From You:

- Wordsmith Extraordinaire: A good grasp of English spelling and grammar, ensuring that every piece of communication shines.
- Communication Prodigy: Stellar communication skills that allow you to work seamlessly within our team.
- Team Spirit: The ability to collaborate effectively and contribute positively to our school community.
- Tech Whiz: Computer literacy and nimble typing skills that keep our digital world humming.
- Customer Service Charm: A knack for providing top-notch customer service that leaves everyone with a smile.

What we offer in return as a Administrator:

- Eligibility for a “Blue Light Card” for additional discounts at a range of retailers
- ‘Refer a friend’ scheme – earn up to £1000 per successful permanent referral;
- Join us for clear career progression and valuable qualifications - 97% of our managers progressed internally;
- Health Plan - after probation

How to apply:

Don't waste any more time, if you are ready to embark on a rewarding career at Orbis Education and Care, we would love to hear from you. To apply please submit your CV using the 'apply' link.

At Orbis Education and Care we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

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Location: Cardiff

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We don’t require you to have any previous care experience. All we need from you is a full UK driving license with access to your own car and the desire to care for others, we can teach you the rest.

If you’re looking for a job that can be flexible around your lifestyle there are a variety of shift patterns whether you want to work mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits:

• Two types of contracts: Guaranteed Pay Contract or a flexible zero-hours contract whichever suits your lifestyle
• Enhanced bank holiday pay rates
• Paid mileage of 35p per mile between calls
• Early Pay App – request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Opportunities to earn additional cash rewards
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs
• Your career development is important to us, if you want to progress, we will help you get there!
• FREE Blue Light Card – national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Cardiff

The Role:

We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.

You will be involved from the moment a carer comes in for their first interview, right the way through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance and customer reviews.

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Spot checks and supervisions with Care Assistants
• Meetings with customers to review care plans
• Conducting risk assessments

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

• 23 days annual leave + Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?

The Mini Bus Driver is responsible for providing our residents with a safe and courteous transportation service to and from various activities. You will need to ensure passengers comply with Health & Safety instructions, provide risk assessments for the safe operation of vehicles, and maintain paperwork and daily log records to ensure the vehicle is in good working condition.

About you


PCV license with Cat D1 and acceptable driving record (periodic Certificate of Professional Competence (CPC) training arranged as required)
Knowledge of all safety precautions to comply with safety procedures
Ability to react calmly in emergency situations and be considerate
Ability to operate a chair lift and secure regular and mechanical wheelchairs and scooters
Ability to work semi-independently without direct supervision by following procedures and guidelines, using initiative, good judgment and common sense
Able to make responsible choices and decisions and act in a resident’s best interest
A friendly, vibrant personality combined with a caring and compassionate attitude
Effective written and verbal communication skills
Due to our insurance, you need to be at least 21 years of age


What we will give you
As a Mini Bus Driver at Care UK, you can look forward to:


Competitive salary
Career pathways
Long Service awards
Cycle to work
Free eye tests
Pension Scheme
Annual holiday purchase scheme
Health Cash plans
GEM awards
Quality training to develop your skills
Free uniform
Thousands of online and in-store discounts

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as an Activities Assistant. Variety, fun, and a rewarding career is what you can expect.

Join our bank team and embrace unparalleled flexibility by having the freedom to tailor your schedule to fit your lifestyle, whilst being a valued team member. Experience the true empowerment of a flexible and fulfilling career journey with Care UK.

The Role


Helping residents to remain as active and independent as possible
Helping identify residents’ unique goals and implement personalised activity plans
Supporting residents explore new interests, engage in physical activities, and enjoy themselves in a stimulating and homely environment
Working with families, residents, and local communities to create meaningful experiences for residents
Create a sense of fun, flexibility, and creative thinking to provide new experiences and activities to meet a diverse range of interests
Offer a mature, sensible outlook showing commitment, initiative, and desire to enhance the lives of residents


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Wellbeing support


We are looking for people to make a difference to residents’ lives every day. When you join Care UK, you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Housekeeper.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

The Role


Maintain a high standard of cleaning and hygiene within the home
Understand residents needs and ensure these are being met
Ensure the laundry of residents clothing is to the highest standard
Maintaining residents’ rooms and common areas to a high standard of tidiness and cleanliness
Build positive relationships with colleagues, residents and relatives


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Service Care Solutions are currently looking for an administrative assistant on behalf of Cardiff Council. This position is based within the children's services and is fully office based as the successful candidate will be required to help with providing a reception service for the team.

In this role the successful candidate will provide general administrative support to the team. Some of the duties that you can expect in this role include, but are not limited to:

- organising and management of files
- updating and maintaining spreadsheets
- monitoring of budgets and payment of invoices
- reception duties as and when required
- answering telephone and email correspondence

This role is on an initial temporary contract for 3 months with a view to being reviewed for extension following this period. The pay rate for this role is £14.24 per hour and it will be a full time position for 37 hours per week.

The benefits of working with Eilidh at Service Care Solutions:
* You will receive a dedicated and personal consultant with a vast knowledge of social work
* We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
* We provide frequent updates of new opportunities via text and email
* We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964.

Cardiff Council Children's services are seeking to recruit a Family Support Worker to join their team. The role is hybrid working with a mixture of home working, visits in the community with service users and office based work. As such, there is a requirement for the successful candidate to be a car driver as you will still be providing face-to-face support to families across the city where applicable. This is a full time position with an initial contract of 3 months with a view to this being extended on a rolling basis and offering a pay rate of £15.43 per hour.

Duties of the role:

• Carrying out supervised contact visits with young people and their families
• Undertake initial assessment work with families
• Carrying out emergency interventions and support visits to families
• Holding a case load of families that you will work closely with alongside the assistance of the Social Worker

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a family support worker at Cardiff Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

Support Worker - School Base

Location: Cardiff, Wales
School: A vibrant and inclusive Secondary School with a warm and welcoming environment.

Salary: £13 per hour (negotiable dependent on experience)
Hours: Full-time, term-time only 08:15am-15:30pm

About the school: Join a dynamic team in a lovely and inclusive secondary school in Cardiff! The school are dedicated to providing an enriching, supportive, and safe environment for their students with additional needs. The Special Needs Resource Base (SNRB) is an integral part of the school, offering tailored support to help students thrive both academically and personally.

About the Role: The school are looking for a compassionate and dedicated Support Worker to join our team in the Special Needs Resource Base. The ideal candidate will have a positive attitude, patience, and a genuine passion for working with young people with additional needs.

Your Key Responsibilities Will Include:
- Supporting students with toileting and personal care needs with respect and dignity.
- Providing tube feeding to students who require it, ensuring all safety and hygiene procedures are followed.
- Supporting students' learning alongside teachers and other support staff, helping them to access the curriculum and reach their full potential.
- Building positive relationships with students, staff, and families, creating a safe and inclusive environment.
- Maintaining accurate records of care and support provided, in line with school policies and procedures.

What The School Are Looking For:
- Experience or willingness to train in toileting, personal care, and tube feeding.
- A caring and empathetic nature with a passion for making a difference in the lives of young people.
- Strong communication skills and the ability to work as part of a team.
- Flexibility and resilience to adapt to the varying needs of our students.
- Previous experience in a school or care setting is an advantage, but we welcome applications from those with a caring nature and a willingness to learn.

How to Apply: If you are passionate about supporting young people and believe you have the skills and qualities the school are looking for, we'd love to hear from you! Please send your CV today.

Closing Date: 22nd November 2024.
Start date: ASAP if possible

The school are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. The successful applicant will be subject to a DBS check.

Join us in making a difference-apply today and become a valued part of our community!

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
For details of our privacy policy, please visit the Teaching Personnel website.

PPM Recruitment are currently on the look out for domestic Gas service engineers for the south wales area

What we are looking for

• Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3
• ACS Qualifications CCN1, HTR1, CKR1, CENWAT
• UNVENTED qualifications are desirable but not essential
• Understanding of gas legislation
• Full driving license
• Understanding of Health and Safety and working to best practice
• Ability to manage own time and workload
• Experience of working with the public, demonstrating excellent customer service

This is a temp to perm position offering the following

• Pension scheme
• 23 days Annual Leave, plus Bank Holidays
• Cycle to Work scheme
• Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
• YuLife, includes:
• Life Insurance/Death in service benefit - 2x annual salary value
• Smart Health (including round the clock access to 24/7 UK-based GPs)
• Best Doctors to provide a second opinion on complex cases or diagnosis
• Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
• Online Health Check
• Nutrition consultations
• Online fitness program
• YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
• Free will writing
• Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
• Exclusive membership and wellbeing product discounts
• Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
• Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
• Discounted gym membership
• Savings on cinema tickets, travel, holidays & retail

To apply please email