Total 856 Customer Service job vacancies in Bristol, BS2 8HW

Main duties of the job Clinical Undertake patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Day to day handling of prescription queries within area of own competence Medicines reconciliation post discharge and on other transfers of care To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice. As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act and GDPR; Caldicott Guidelines and the Confidentiality Code of Conduct Technical and administrative Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.Review and action safety alerts, dissemmiate where needed Implement efficient ordering and return processes and reducing medication wastage. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS). Promotion of Electronic Repeat Dispensing (eRD) and online ordering Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, commissioners, community pharmacy, secondary care and mental health. Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests. Support the implementation of prescribing policies and guidance within GP practices, care homes and other primary care settings. Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services Support the PCN in reviewing and developing practice policies for CQC requirements General The postholder will: Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Practice and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post. Ensure the principles of openness, transparency and candor are observed and upheld in all working practices. The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures. Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control Lead. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development: The post-holder will participate in any training programme implemented by the PCN part of this employment, with such training to include: o Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development o Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: o Alert other team members to issues of quality and risk o Assess own performance and take accountability for own actions, either directly or under supervision o Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance o Work effectively with individuals in other agencies to meet patients needs o Effectively manage own time, workload and resources Person Specification PCN Pharmacy Technician Qualifications and Experience Essential BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Professional registration with GPhC Evidence of continued professional development (CPD) Desirable Evidence of working as a registered pharmacy technician in general practice Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics Knowledge and Understanding Essential Knowledge of the principles of medicines optimisation Good clinical pharmacy knowledge including terminology Knowledge and understanding of pharmacy law and ethics and current legislation Desirable Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing Skills and Competencies Essential Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential) Essential Able to analyse and interpret prescribing data Essential Has attention to detail, able to work accurately, identifying errors quickly and easily Essential Able to effectively manage allocated resources Essential Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines Essential Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems Essential Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience Essential Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication Essential An excellent understanding of data protection and confidentiality issues Desirable Understand the aims of current healthcare policy within the PCN Attributes Essential Works effectively indepe Works independently and as a member of a team Essential Able to direct and support others Essential Continued commitment to improve skills and ability in new areas of work Essential Self-motivated and proactive Essential Continued commitment to improve skills and ability in new areas of work Essential Able to undertake the demands of the post with reasonable adjustments if required Essential Independently mobile to be able to work across several sites and travel to meet with stakeholders Essential Adaptability, flexibility and ability to cope with uncertainty and change Essential Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others Essential Excellent time keeping and prioritisation skills

Job title: Learning Support Assistant Salary: CSET9 £27,711 FTE, £20,940 prorated Hours: 32.5 hours per week, 39 weeks of the year (term time only + INSET) Contract Type: Permament Location: The Castle School, BS35 1HT
About the role The Learning Support Assistant role at The Castle school offers variety and challenge. Within this role you will be working within a strong team of staff who are focused on supporting teaching and learning within the classroom to benefit all students with additional needs. Your role outside the classroom is also key, as you will be liaising with parents and carers and developing and reviewing individual learning plans for a small group of students. About you The ideal Learning Support Assistant will reinforce the excellent work of the teaching staff by supporting the individual both within and outside of the classroom environment. You will be a professional role model to the pupils, with the confidence to challenge and the creativity to motivate. You will also provide planned bespoke interventions with groups of children across the school. You will be: keen to learn with a positive outlook able to work on your own initiative experienced in working with children able to work as part of a team willing to undertake training enthusiastic and have the skills to challenge and motivate all our pupils. able to cope with challenge and competing demands on your time resilient, creative and able to ‘think outside the box’ About usHere at The Castle School, situated in the leafy suburbs of Thornbury, we are proud of our strong track record of academic achievement and pastoral care for our students. We are passionate about teaching and learning; our students’ experience of education has a long-lasting impact and prepares them for life beyond school. At the heart of what we do is our vision to be an exceptional school at the heart of the community where every student has the curiosity, skills and confidence to make the world a better place. We value kindness, fairness and aspiration and expect that our students and staff will work hard, will be kind and will be respectful to one another. We can offer you: A commitment to CPD and development of allow all staff to thrive, including collaborative support within the school and the Trust Commitment to inclusivity and fostering of diversity Values, ethos and vision that are lived An open and honest culture Local Government pension with up to 19% Employer contributions Up to 30% discount with Microsoft & Dell Discounted gym membership Life Assurance - 3 x Death in Service Cycle to work scheme Dedicated counselling service
In order to apply for this role please complete an application form by 5th November, 9am. Please let us know if you require any adjustments as part of the process.
Please know that depending on the number of applications received we may decide to close the advert early. If you do not hear from us by a week after the closing date then please assume that you have not been shortlisted for an interview. We wish you all the best in your future and ask that you join our E-Teach Talent Pool so as to keep up to date with all of our latest current opportunities. Previous applicants need not apply.
Join us in Providing a Great Education for Every Child CSET is committed to equal opportunities and encourages applicants from all backgrounds and communities, as we recognise the importance and benefit this has for our pupils.

Attendance Administrator and ReceptionistGrade 3 Actual salary £20,731.45 37 hours per week Permanent Term Time only plus all Inset days and 5 days holiday working To commence: As soon as possible Closing Date: Midnight on Sunday 3 November Interviews to be held: Friday 8 November We are looking for a dynamic and highly organised individual to join our team as a School Receptionist & Attendance Administrator. This is a combined role that plays a crucial part in the daily operations of our school, ensuring a welcoming and efficient front-of-house service while also supporting student attendance and punctuality. As the School Receptionist, you will be the first point of contact for visitors, students, and staff, providing professional customer service at our busy front desk and managing phone and email enquiries. Additionally, you will collaborate with the Attendance Officer to maintain accurate attendance records and ensure all procedures related to student absences are followed. This varied and rewarding role involves managing multiple administrative duties, updating the school’s website, and supporting the wider school team with key operational tasks. The hours in each role will be split between the day, 8:30 am – 12:15 pm as Attendance Administrator and 12:45 pm – 16:30 as Receptionist Monday – Thursday and 12:45 – 16:00 on Fridays. Please visit the Palladian Academy Trust website for full details and application forms.

Role: Learning Support AssistantContract: Fixed term until 31st August 2025Hours: 18 hours per week across Wednesday, Thursday and Friday. Term-Time Only.Grade: JG3 (£23,500 - £23,893) pro-rata per annumActual Salary: £10,041.72 - £10,209.65 per annumChurchill Primary School is set in a beautiful rural location within North Somerset. We have a modern, well-resourced building with seven classes. Outside we have attractive grounds and play areas.We are looking for a team member who is enthusiastic, committed to inspiring a love of learning and has high expectations of themselves and pupils. Our motto, ‘With kind hearts and determined minds, we inspire each other to be the best we can be’ permeates all aspects of our school and we would expect the successful candidate to bring this commitment to their role in school.We see children as incredible and powerful learners. Our team provide exciting learning experiences and challenges, which feed our children’s curiosity of the world and embrace their inquisitive nature, so that they are able to live life in all its fullness.We are looking for an enthusiastic Learning Support Assistant to join our friendly team here at Churchill Primary School.We are looking for:A flexible team player who is positive, passionate about their job and a problem solverSomeone that can develop and maintain strong, positive relationships with pupils, the staff team and parentsA committed person confident in working with the class teacher to support/develop learning of individual pupils, groups or the whole classSomeone that can use their own initiativeA person with a good sense of humourSomeone who can demonstrate strong behaviour managementA person who is self-motivated, creative and flexible In return our friendly, engaging school can offer:A truly inclusive school where every member of the school community really mattersA strong, collaborative culture of hard-working, dedicated staff who support one anotherSkilled and enthusiastic staff that are committed to further developing their practiceCaring and respectful pupils who are proud of their school and work with independence and enthusiasmAn opportunity to make a real difference to the lives of our children and their familiesA commitment to CPD opportunitiesWarm relationships with the local community, supportive Governors and parentsClosing Date: Thursday 7 November 2024 at 5pm Interview Date: Thursday 14 November 2024

Administrator

£23,000 per annum, Permanent, 09:00 to 17:00pm M-F, BS16 Emerson's Green, Bristol, 28 days Holiday, Pension, On-site Parking plus more.

Continued growth has led this engineering contracts coordination business to recruit for a administrator to join their team. Working within a team of 4 as part of a wider team of 18, this office will see you working within a team orientated culture:

• Acting as one of the first points of contact within the team along with your colleagues to order process
• Support engineers via App or email in taking their order for parts and components.
• To manage expectations of the engineers of delivery of products.
• Input order information and maintain communication throughout.
• Email correspondence with the Engineers or contracts providers.
• Work with the wider team to ensure smooth running of contracts.

The successful administrator will have a need to hold confident IT skills, be communicative, accurate when inputting data and have previous experience from within a contracts administrator, customer services administration or administrator's role. With additional team members, a team leader and an operations manager all there to give you support and full training will be provided.

This national, long standing employer have 27 branches across the country and are highly respected as delivering the highest quality in customer services. Giving the administrator full support in training, you will be given the opportunity to join at an exciting time as the business celebrate 20 years in business and are further expanding. Their team are inclusive, supportive and fun and ready to welcome a new colleague into their environment.

Benefits Include :

• 28 days holiday including bank holidays.
• Pension
• Christmas office shut-down.
• Working within a personable team spirited environment
• Friday team lunch or breakfast
• Dress down Friday's

Apply today for immediate consideration - you can also apply direct to richard.hughes@travail.co.uk.

For further information, please feel free to call Richard Hughes on 0117 934 9770 / 07778150198.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

What skills and experience we're looking for

About the role

The Learning Support Assistant role at The Castle school offers variety and challenge. Within this role you will be working within a strong team of staff who are focused on supporting teaching and learning within the classroom to benefit all students with additional needs. Your role outside the classroom is also key, as you will be liaising with parents and carers and developing and reviewing individual learning plans for a small group of students.

About you

The ideal Learning Support Assistant will reinforce the excellent work of the teaching staff by supporting the individual both within and outside of the classroom environment. You will be a professional role model to the pupils, with the confidence to challenge and the creativity to motivate. You will also provide planned bespoke interventions with groups of children across the school.

You will be:

• keen to learn with a positive outlook
• able to work on your own initiative
• experienced in working with children
• able to work as part of a team
• willing to undertake training
• enthusiastic and have the skills to challenge and motivate all our pupils.
• able to cope with challenge and competing demands on your time
• resilient, creative and able to ‘think outside the box’

What the school offers its staff

About us

Here at The Castle School, situated in the leafy suburbs of Thornbury, we are proud of our strong track record of academic achievement and pastoral care for our students. We are passionate about teaching and learning; our students’ experience of education has a long-lasting impact and prepares them for life beyond school.

At the heart of what we do is our vision to be an exceptional school at the heart of the community where every student has the curiosity, skills and confidence to make the world a better place.

We value kindness, fairness and aspiration and expect that our students and staff will work hard, will be kind and will be respectful to one another.

We can offer you:

• A commitment to CPD and development of allow all staff to thrive, including collaborative support within the school and the Trust
• Commitment to inclusivity and fostering of diversity
• Values, ethos and vision that are lived
• An open and honest culture
• Local Government pension with up to 19% Employer contributions
• Up to 30% discount with Microsoft & Dell
• Discounted gym membership
• Life Assurance - 3 x Death in Service
• Cycle to work scheme
• Dedicated counselling service

Commitment to safeguarding

CSET is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. Successful candidates are subject to child protection screening appropriate to the post, which will include an enhanced Disclosure and Barring Service check for the children’s workforce and a Children’s Barred List check.

Occupational Therapist - Full-Time, Permanent job vacancy in Bradley Stoke, Gloucestershire.

Location: Conveniently commutable from towns such as Almondsbury, Thornbury, Patchway, Severn Beach and Filton.

Salary & Benefits:
Actual Salary: £32,400 - £38,400 per annum.
FTE: £37,700 - £44,700 per annum.
Contract: Permanent, Full-Time, 40 Hours Per Week, Term Time Only.
Life assurance, Competitive pension scheme & Health cash back plan.
High street discounts & Employee assistance programme.
Continuous Professional Development (CPD)
Support from a fantastic multi-disciplinary team (MDT)

Key Responsibilities:
As an Occupational Therapist, you will play a vital role in assessing and providing tailored interventions for children and young people with complex needs. Working autonomously, you’ll manage a varied caseload, developing and implementing individualized therapy plans. Your role will involve:
Conducting comprehensive assessments of children with diverse needs, including autism, sensory issues, and attachment difficulties.
Interpreting assessment results to create and deliver effective intervention plans.
Supporting children’s development through personalized care plans, focusing on daily living activities, self-care, productivity, and leisure.
Ensuring all occupational therapy practices are evidence-based and aligned with clinical governance and risk management standards.

Essential Criteria:
A Degree in Occupational Therapy and current HCPC Registration.
Membership with RCOT.
Proven experience as an Occupational Therapist, ideally with children.
Proficiency in various clinical approaches, especially those related to Autism, sensory needs, and attachment disorders.
Skilled in implementing sensory strategies.

Employer:
Social Care & Education Jobs is proud to partner with a leading provider of Specialist Education & Supported Living services. This organization is dedicated to empowering young people with disabilities, including Autism, ADHD, and communication difficulties, to achieve their full potential. They offer a nurturing environment with high-quality teaching, individual support, and integrated therapy to help students set and reach their own goals.

Compliance: All successful applicants will undergo pre-employment safeguarding checks, including an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974, and candidates must disclose all convictions and cautions, including those considered "spent" unless protected by DBS filtering rules. The employer is committed to safeguarding the welfare of children and young adults and is an equal opportunities employer.

Application Support: Social Care & Education Jobs will guide you through the application process, offering full support up to your start date.

Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information ensuring accuracy of detail and prompt appropriate delivery Processing repeat prescriptions in accordance with practice guidelines Filing, Scanning and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers processing referrals to third parties/ secondary care

Customer Service Specialist - Aerospace & Defence Road Logistics | United Kingdom |

Join our team on this exciting journey of providing exceptional customer service in KN Bristol.

YOUR ROLE

We are looking for someone to offer high levels of customer service and operational support to our Aerospace and Defense client base by managing and overseeing shipments. Compliance is crucial in this sector, so attention to detail is essential for success.

YOUR RESPONSIBILITIES

• To efficiently process bookings from clients and overseas agents onto the system;
• Provide operational support for the Freight Account Managers when required;
• To liaise with all relevant parties throughout the shipment to organise the movement of goods;
• To deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated;
• To process sales and purchase invoices of the branch;
• Working at all times to enable and develop a team culture;
• Completing any reasonable task requested of you by your supervisor/manager promptly;
• When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained.

YOUR SKILLS AND EXPERIENCES

• Excellent customer service skills;
• Have a strong attention to detail and accuracy;
• Strong communication and interpersonal skills;
• Strong organisational skills with the ability to manage conflicting priorities;
• Secondary school education or equivalent with ability to use Maths and English to an operational and professional standard.

#LI-JD4

GOOD REASON TO JOIN

If you are interested in becoming a valued member of our team, rest assured that your commitment and expertise will be rewarded. You will have the opportunity to join the contributory Kuehne+Nagel pension plan and take advantage of our Route 2 Rewards scheme, which includes discounts, benefits information, recognition, and access to our wellbeing center. We also prioritize the well-being of our colleagues and their immediate family through our employee assistance program, which provides 24/7 access to GP, legal, and financial advice, as well as mental health counseling. Our organization is proud to hold the Gold Covenant and we are a forces-friendly employer, recognizing the skills, expertise, and value that service leavers bring to our team.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Joana Dias
joana.dias@kuehne-nagel.com

Senior Service Advisor

- Starting salary up to £30,000 per annum (pending experience).
- £6,000+ additional annual bonus potential with some employees at our client earning over £12,000+ per annum.
- Monday to Friday 8:00am-6:00pm with 1 in 3 Saturdays 8:30am-2:00pm paid as overtime.

We are currently recruiting for a Senior Service Advisor in the Bristol area.

Our client is a multi-franchise approved car dealership and they are seeking a Senior Service Advisor to join their busy multi-franchise approved car dealership.

For your hard work as a Senior Service Advisor for our Client, you can expect a salary with up to £42,000.

Duties as a Senior Service Advisor will include:

- Professionally communicate with customers about repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Part of this Service Advisor role will include preparing and completing Invoices
- Advise Customer on estimated costs of repairs and timescales of work

Our Client is ideally seeking Senior Service Advisors who have previous working experience within a Main Dealer environment.

To be successful in this Senior Service Advisor role you will be customer-focused and have the ability to upsell effectively.

To apply for this Senior Service Advisor position, please forward your CV to Hamish lowrie quoting the job reference number or call our office for a chat about this Service Advisor position.

© Perfect Placement UK Ltd – See our website for details

Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate. Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner. Organising and planning events as directed, providing all necessary supporting in local materials. Supporting teams in project management and participating in department events. Required to input, monitor and check data produced and required for on-going programmes and projects. Working with all team members in the collection of information for performance reporting on relevant team projects. Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously. Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sendinginvoices for payment. Responsible for ordering stationery and consumables for the department, ensuring they are kept securely Running and collating reports which may include reports to the Board and senior management as required. Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team Preparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary. Working together with other administrators/PAs across the organisations to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators general duties on the base. Providing guidance and advice on relevant policies and procedures. Participate in Research and Development activities when required and as directed. To carry out other appropriate delegated duties as required

Care Assistant based at Hartcliffe, Bristol

We are only accepting applicants that live within a 30 minute commute from the Care Home.

Full time hours: 44 hours per week

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different and you'll have the opportunity to use your people skills to make a real difference.

For more information about the role please review the attached job description.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore whilst previous care experience is desirable it is not essential and we'll provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. So, if you have the ability to change someone's mood, lift spirits and truly care for those around you, we'd love to hear from you.

To apply please email or visit our website MHA.org.uk

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

Hartcliffe care is situated in Bristol and provides nursing care for our 65 residents, in modern yet homely, purpose built en suite accommodation.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

This role specifically supports the delivery of the acute commissioning portfolio, comprising over £1billion of contracts from both NHS and Independent Sector healthcare providers from Cornwall up to Gloucester and across to Dorset. The Acute Services Commissioning Programme is delivered by a multi-disciplinary team, including Commissioners; Finance; System Transformation Leads; Business Intelligence and Pharmacy professionals.

You will work as part of a support function and as well as working with your immediate ‘hub’ team you will also have peers with which to work and establish support and cross cover arrangements as a pivotal role in supporting the team in all aspects of commissioning administration.

The post holder will provide and co-ordinate administrative and secretarial services to the team and consistently deliver a service which promotes good customer service and effective working relationships.This will include:
• Preparation of agendas and minutes, taking appropriate follow-up action as required.
• Supporting the team with the management of contracts and projects.
• Gathering information and undertaking enquiries as and when necessary.
• Managing communication and correspondence from members of the public and contractors.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.
• Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate.
• Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
• Organising and planning events as directed, providing all necessary supporting in local materials.
• Supporting teams in project management and participating in department events.
• Required to input, monitor and check data produced and required for on-going programmes and projects.
• Working with all team members in the collection of information for performance reporting on relevant team projects.
• Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
• Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sending
invoices for payment.
• Responsible for ordering stationery and consumables for the department, ensuring they are kept securely
• Running and collating reports which may include reports to the Board and senior management as required.
• Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
• Preparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary.
• Working together with other administrators/PA’s across the organisations to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators’ general duties on the base.
• Providing guidance and advice on relevant policies and procedures.
• Participate in Research and Development activities when required and as directed.
• To carry out other appropriate delegated duties as required


This advert closes on Sunday 3 Nov 2024

We are looking to appoint a Special educational needs and disabilities (SEND) Learning Support Assistant, to provide one to one support and care for children with complex needs, enabling them to attend nursery and build their independence.
What’s it like being a SEND learning support assistant at Redcliffe Nursery School…
“Being a support worker is a fast paced, varied and incredibly rewarding job and I love it. Spending time with a child one to one, learning about them, how they communicate and process things, earning their trust and then watching them as they learn, grow and interact with others is incredible. No day is ever the same and there are ups and down on the way, but in my opinion, there is nothing like it!” – Jessie, SEND learning support assistant at Redcliffe Nursery School.
The ideal candidate will have some experience of working with children with complex SEND needs. Previous experience is desired, however not essential, as training will be provided. The successful candidates will be working alongside other SEND Learning Support Assistants and our as part of a supportive SEND team. We place high value on the training and skill development for all members of staff.
Applicants will need to be enthusiastic, energetic and have the ability to implement consistent routines and boundaries. Be able to build positive relationships, working closely with staff and parents in order to share detailed information regarding the child’s nursery day.
Being outdoors is strongly embedded in our ethos. You will need to be willing to spend time outdoors during children’s play and support the child with regular visits to Leigh Wood’s as part of our Forest Experience.Working hours: flexible – Full time and part time options available. Standard working hours are 8.45am-3.15pm, with the potential to include hours from 8.00am-4.00pm for the successful applicant. A minimum of 3 days will be required. We are committed to supporting our staff team in their personal and professional development. Whether you’re just starting out working in early years, or have decades of experience, we will provide bespoke support to enable you to thrive in the role and meet your career aspirations.
• A thorough induction.
• An opportunity to take part in whole team professional development INSET days.
• Ongoing opportunities for professional development.
• A warm and supportive team.
• Supervision with a leader.
• A chance to shape and develop our after-school provision.
• A chance to learn from our Key People, qualified teachers and SENDOs.
• A chance to contribute your ideas and energy to the nursery and be a valued member of the team.
Closing date: Midday Friday 1st November, Interviews to be held: W/C 4th NovemberFor further information, please see accompanying documents

Job Role – Customer Service Administrator (Driving Licence Required)

Salary - £28,553 (£13.69 an hour)

Location – BCA Avonmouth

Working Hours - 40 hours a week ,5 x 8 hour shifts, Between the site opening times Monday to Sunday 07:00-18:00

Successful candidate must be flexibile over working hours

Type of Employment – Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role

To deliver industry leading levels of customer service to our Buyers. Providing an efficient, high quality collection experience and to ensure queries and complaints are resolved in a timely, professional, and cost-effective manner.

Your key responsibilities will be:

- Vehicle production administration, including data entry and document management.

- Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.

- Provide counter service to customers and visitors.

- Support buyers through the swift resolution of queries and complaints.

- Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.

- Action requests for information or action from the central Call Centre.

To be successful, you’ll bring some of the following experience with you:

- Excellent customer service skills.

- Excellent attention to detail.

- IT skills Salesforce

- Decision making & problem solving

- Influencing & communicating

- Team Player

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:


Company Pension Scheme
Private Medical Insurance (role dependent)
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained mental health first aiders


And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting, and appreciative of the work you do, join BCA.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

INDLP