Total 17 Senior Executive level Customer Service job vacancies in Gloucester, Gloucestershire, GL2 4NF

Senior Support Worker Longhope - from 12.57ph

Typical Shifts are: Monday to Sunday 2 x 8am - 20:00 and 1 x 07:30 - 2100

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Longhope. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker

The Lighthouse, Stroud, Gloucestershire, United Kingdom

Full-time

Pay Rate:  £14.00 per hour

Shifts:  Night Team - Waking Night: 21.30 - 07.30

Company Description

The Lighthouse is a 5-bedded transitional recovery service for females over the age of 13. This provision is part of Priory’s transitional living services for young people and young adults, offering individuals the best possible care in their recovery journey.

At Priory, you'll have the opportunity to be part of something special. A closeknit, supportive and diverse team who help to make a real difference to people’s lives. 

We offer full training and numerous pathways into senior and leadership position to help you shape your career with us.

Our roles can be full or part time with a variety of shift patterns available, including weekdays and weekends.  

For further detail on the site location and type of support provided, please review the additional information section.

Job Description

Our teams provide care and support for individuals with different conditions at Priory sites all across the UK. 

Your positive attitude and passion for providing high quality care and support will be your key strengths, but you'll also have a friendly, patient and positive approach to work.

You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives.

You will have gained experience in a similar setting, supervising and leading others. While a formal qualification is not required, you should be willing to complete a Level 3 qualification in Team leadership and management with Priory.

Benefits include:

A competitive salary

Enhanced disclosure cost coverage

Comprehensive induction and commitment to on-going training

25 days annual leave

Online benefits and cashback rewards

Blue Light Card application opportunity

Cycle to work scheme

NEST pension option

Benefits are subject to T&Cs

Responsibilities 

Encouraging people to live as independently as possible, while supporting them in building their life skills and achieving goals at their own pace

Supervise colleagues, lead team meetings and support your peers with their performance and professional development

Lead support planning and act as point of contact in the absence of site leadership

Assist with the management of site petty cash and client funds

Supporting with personal care tasks, such as washing, dressing, eating and personal care

Performing light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes

Assisting with safe lifting, transferring, repositioning and movement of individuals

Assistance and support to attend medical appointments

Observe, monitor, and record physical and emotional well-being, and quickly report any changes to senior staff

Supporting the development of important family connections and liaising with specialists, including Speech & Language Therapists and Learning Disability teams

Encouraging participation in social and recreational activities that promote involvement and personal growth



Qualifications and Skills

Previous experience working in the care setting

Good numeracy skills

Excellent interpersonal skills and a caring nature

Empathy, understanding and patience

Ability to work on your own and as part of a team

Ability to understand and follow policies and procedure

The ability to anticipate and respond to challenges

Competent in verbal and written English

A healthcare qualification is desirable, but not essential

To be considered for this role, we require you to have the right to work in the UK.


Qualifications

Qualifications and Skills

Previous experience working in the care setting

Good numeracy skills

Excellent interpersonal skills and a caring nature

Empathy, understanding and patience

Ability to work on your own and as part of a team

Ability to understand and follow policies and procedure

The ability to anticipate and respond to challenges

Competent in verbal and written English

A healthcare qualification is desirable, but not essential

To be considered for this role, we require you to have the right to work in the UK.


Additional information

Additional Information

The Lighthouse is a 5-bedded residential home for females aged 13- 18. The Lighthouse provides a unique package of care and support 24 hours a day and 365 days a year for young people within our care system. This provision is part of Priory’s transitional living services for young people and young adults, requiring support with risk taking behaviours offering the best possible care in their recovery journey


The Lighthouse is a large detached house near to Stroud Town Centre We provide a high ratio of care, which enables a robust and proactive approach to risk management, whilst supporting people to engage with meaningful activity in the community.


At Priory, you'll have the opportunity to be part of something special. A supportive and diverse team who help to make a real difference to people’s lives.


We offer full training and numerous pathways into senior and leadership position to help you shape your career with us.


Our roles can be full or part time with a variety of shift patterns available, including weekdays and weekends.


For further detail on the site location and type of support provided, please review the additional information section.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory.  

We are an equal opportunities employer.

Senior Support Worker Longhope - from 12.57ph

Typical Shifts are: Monday to Sunday 2 x 8am - 20:00 and 1 x 07:30 - 2100

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Longhope. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

In line with the Trust Vision to provide the Best Care for Everyone Professional values To deliver therapeutic interventions, acting as a specialist clinician in palliative care using the principles of Occupational Therapy in an integrated and client-centred way supported by the Therapy Competency Framework. To assume responsibility for personal development and supporting the development and supervision of others by CPD (continuing professional development), linked to appraisal. To support evaluation and service development in the clinical area in line with national and local drivers Communication and interpersonal skills To communicate effectively with patients and carers potentially complex, sensitive or distressing information; in order to provide patient centred care, to encourage self-management, maximise rehabilitation potential and to ensure understanding of the condition. Patients may have communication, perceptual or cognitive/understanding difficulties. To communicate effectively and work collaboratively with medical, nursing, other allied health professions and other colleagues to ensure delivery of a co-ordinated multidisciplinary service. Leadership, management and team working To support leadership and work within the Therapy team in Palliative care, providing an effective and evidence-based service through assessing, planning and implementing treatment programmes.

This is a great opportunity to join NHS Gloucestershire ICB and be part of the children, young people and maternity team who work with partners to transform and develop service provision for children and young people in Gloucestershire. This post will provide full senior administration support for Childrens Continuing Care and Keyworker services delivering the NHS Long Term Plan vision across Gloucestershire providing support to children and young people with continuing care needs, learning disabilities and /or autism. Through early intervention and joined-up working across the system, NHS Gloucestershire and Gloucestershire County Council have a statutory responsibility to meet the health care, social care and educational needs of children and young people with continuing care needs. Keyworking aims to deliver a new and holistic way of supporting Children and Young People with a learning disability and/or autism and their families.

A Care Team Leader/ Senior Care Assistant job near Dymock (Gloucestershire) paying £13 per hour is available for a stunning Care Home.

3 Days per week, 7am-7pm, 36 hours per week.

This beautifully converted Manor House is not your average Care Home. It provides residents with a comfortable and picturesque environment to relax in with a warm and caring team looking after them. Within the role, you will be in charge of the day to day running of shifts, administering medication, organising the staff duties etc.

Care Team Leader/ Senior Care Assistant job near Dymock (Gloucestershire) Highlights:

• Permanent position
• £13 per hour
• 36 hours per week across 3 days, 7am to 7pm
• Alternate weekends
• Free meals on shift, uniform provided
• Annual Holiday allowance
• Free Parking On-site (Access to your own vehicle is essential due to the location)

Care Team Leader/ Senior Care Assistant job near Dymock (Gloucestershire) Ideal Candidate:

• QCF/ Health & Social Care Level 2 or 3
• Experience in Team Leader/ Supervisor role desirable but not essential
• Medication administration highly desirable
• A successful DBS check will be required before beginning work (which will process on your behalf)

If you are interested in this Care Team Leader/ Senior Care Assistant job near Dymock (Gloucestershire) then please apply now, we would love to speak to you further about the role!

Position : Senior Support Worker

Based: Birdwood in the Forest of Dean

Pay rate starts at: £13.39ph

Contracted hours: 37.5hrs
Shifts are: On a rota bases

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior support worker with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Team Leader to join us in leading our supported living service in Birdwood Forest of Dean . This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, conducting supervision’s and appraisals, developing and updating care plans, ordering medication, ensuring the people we support are supported to manage their finances and day-to-day management of the service in the absence of the manager. You’ll never lose sight of why you choose to do this, as our Team Leaders are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Worker having both the right experience and the right values. This is why at this service our Senior Support Worker should have previous experience in a similar role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker Longhope - from 12.57ph

Typical Shifts are: Monday to Sunday 2 x 8am - 20:00 and 1 x 07:30 - 2100

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Longhope. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

NEW SENIOR SERVICE ADVISOR JOB
GLOUCESTERSHIRE
Salary: 32k basic + bonus + benefits

YOLO Recruitment is currently looking to recruit a Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor to join our client’s dealership in the Gloucester area.

As a Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor you are the critical link between customer and workshop, so ensuring you manage this relationship is key to this highly important role.

You will need to have experience as a Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor and a full UK driving license.
Duties of the Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor :
• Dealing with customers and ensuring customer satisfaction.
• Maximize utilisation of the department.
• Utilise workshop loading
• Regularly and proactively keep customers up to date with progress on their vehicle
• Booking in vehicles. Ensuring appointments are convenient for the customer and department, in line with the workshop capacity.
• Identify the customer requirements and where possible, supply an accurate fully inclusive costing.
• Produce accurate job cards, invoices, estimates and related information.
• Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
• Produce warranty job cards in line with the manufacturers policy and procedures.
• Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.
• Liaise with the Parts Department to ensure availability of parts.

Hours for the Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor : Monday to Friday between the hours of 7.00 – 6.00. Saturday on a rota.

To apply for this Service Team Manager / STM / Senior Service Advisor / Senior Aftersales Advisor role, please send your CV to Katy at YOLO Recruitment.

Senior Support Worker
£13.00 Per Hour

I am recruiting for an amazing residential service near Stroud who support young people with learning disabilities.

We are looking for full-time people who would also consider a long term contract (whilst our client is recruiting) or taking a permanent job with them.

About You
- Have experience supporting young people with learning disabilities,
- Been a shift leader or have led shifts in the absence of Seniors,
- Ideally have your level 3 (but not a requirement)
- Ideally be a driver


Benefits
- Consistent well paid work,
- Opportunity to take a permanent job,
- Training,
- Weekly Pay.

If you're interested in this role or any others you've seen then please call Joe on 0117 9486300 or click "apply".

Senior Support Worker Longhope - from 12.57ph

Typical Shifts are: Monday to Sunday 2 x 8am - 20:00 and 1 x 07:30 - 2100

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Longhope. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Your New Role...
Our talented Senior Care Assistants lead our care teams to provide the highest standard of care, compassion and resident dignity. Working closely with the Nurses, Unit Manager or Deputy Manager, you will be tasked with: Administering medication, personal care, team supervisions, developing, implementing and updating care plans adhering to CQC guidelines, coaching and mentoring your team whilst identifying training needs.

The day shift is: 08:00 – 20:00

In Return we can offer...


Free DBS check
Professional training and ongoing career progression
Flexible pay
A fantastic working environment
Free uniform
A comprehensive benefits package including a pension, Refer a Friend scheme and much more!


A few things we are looking for…

A leader:
Our Senior Care Assistants lead from the front with a hands-on approach.
Qualifications:
Due to the nature of this role we need for you to hold and NVQ Level 3 Health and Social Care, and have experience within a similar role.
Fantastic people skills:
Supportive and great at communicating. Able to build strong working relationships.
Caring by nature:
An enthusiastic approach with a genuine passion for making people’s lives that little bit brighter each day.
Great team player:
Do you work well in a team of likeminded people?
Adaptable:
Able to organise and prioritise varying commitments throughout each day.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI3

The post holder will work as an autonomous practitioner in liaison with other health professionals within a multidisciplinary team. To work with patients and those important to them to complete comprehensive, patient centred assessment and intervention that looks at helping with functional and comfort symptom management. To communicate with the multi disciplinary teams (MDT) to aid effective patient care, which will include taking an active role in team meetings, joint treatment sessions, case conferences and the Oncology Palliative Care Specialist Interest peer group meetings. Either working alone or as part of the multi-disciplinary team, to make recommendations for appropriate and timely discharge/transfer from hospital. To consolidate and learn new skills and competencies to provide holistic care using the Therapy Competency Framework. To develop clinical reasoning and treatment techniques through the active participation in training and development. To consolidate knowledge and skills learned through this process with the direction of senior staff, and deliver evidence-based training. This will involve facilitating own learning opportunities, reflecting on practice and learning through this process. To provide education, support and guidance in palliative care for therapy staff, undergraduate students and other medical and healthcare staff, in order to develop clinical skills and to promote consistency of practice. This includes devising and delivering training programmes. As well as promoting effective communication with therapy, consultant, nursing and other healthcare staff in order to agree an inter-professional approach to patient management and ensure equity of care. To participate in service and policy development and support the implementation of policies and service improvements. In order to maintain and achieve Government, Trust and Therapy targets. This will include effectively planning, organising and balancing clinical and non-clinical activities such as meetings and administration. To contribute to the Clinical Governance and Quality agenda by active participation in service initiatives, health and safety and risk management. To maintain clear, accurate and concise patient records in line with departmental and professional standards and include relevant outcome measures. This will include writing patient reports for e.g. medical practitioners and solicitors requests. To comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters.

The Athelstan Trust is a successful and growing Multi-Academy Trust consisting of five secondary schools and two primary schools in Wiltshire, Gloucestershire and South Gloucestershire. We currently employ over 600 people and educate 4,100 pupils and plan to expand further over the coming years.
If you are an experienced IT Technician looking for a fresh challenge, then we have just the opportunity for you. We are looking for a Senior IT Technician with proven experience to join our team and support our users in this role primarily based at Sir William Romney’s School, but with travel to other schools within the Athelstan Trust.
With strong customer service skills, you will have a demonstrable track record in IT support. An understanding of supporting IT in primary or secondary education would be a considerable advantage, but not essential as long as you have the ability and desire to learn new systems quickly. You will need to support a variety of devices such as Windows computers, Windows Laptops, iPads, MFDs, Interactive whiteboards, Interactive TVs, plus systems such as Windows Server and Microsoft 365. A good knowledge of Active Directory, Group Policy and Microsoft 365 Administration would be highly desirable.
The IT Services team is committed to professional development, and it is a key priority to help you to gain skills and to improve our service. The structure of the IT Services team is designed to allow colleagues to progress their career as their skills develop.
The Trust has invested heavily in updating its IT infrastructure over the past few years including virtual server infrastructure at most sites, upgrading core switches and extending wireless networks, online backup systems, centralised managed printing systems. We also have an established refresh cycle of upgrading client devices.We are a flexible working employer and we are willing to make any reasonable adjustments you require during your interview so please ask us.
The Athelstan Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check. References will be sought for shortlisted candidates before interview. Please also be aware that you will be subject to an online check and that you may be questioned about the findings of such a check at your interview.

Role overview

Do you have experience working with Refugees?




Maybe you are a support worker with transferrable skills. We may have just the role for you...







CCP is excited to have been awarded a new contract from Gloucestershire County Council, to provide support and accommodation to
refugees who have been granted leave to remain by the Home Office. As a Senior Support Worker, you will provide vital support to
refugees living in our supported accommodation building in Abbeydale, Gloucester. This is a full-time position working 12.25 hour
shifts, in our Accommodation Based Services team.




In this role, you will provide vital practical and emotional support to residents, promoting their independence through
trauma-informed care and strong relationships. You will host group and individual training sessions, connecting residents to
broader support networks.




You will tackle language barriers by improving residents' English skills, collaborating with ESOL and Adult Education programs.
Collaboration with various agencies will address cultural awareness, domestic abuse, housing, health, and substance abuse
sensitively.




Given the temporary nature of the accommodation, your focus will be ensuring residents are ready to move on within a three-month
timeframe. You will enhance their independent living skills, help access benefits, foster community engagement, aid employment
searches, and identify housing opportunities.




As a Senior you'll assist in the recruitment, selection and induction of new members of the team focusing on supervisions,
appraisals, and other quality measures.




To excel, you will need patience, kindness, resilience, and professionalism, and proficiency in English, ideally along with either
Persian, Arabic, Kurdish, Albanian, Tigrinya, Vietnamese, or other refugee language skills.




About Us




Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family
breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire,
Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.




Benefits




* 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more*
* Enhanced pension and sick pay
* Death in service benefit
* Free subscription to Benenden Cashback plan or Perkbox Discounts




Why choose CCP




1. Investors in People Gold accredited employer, committed to making the workplace better for you.
2. Excellent training and support to help you excel in your role.
3. A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
4. Access to a Workplace Welfare Manager for support when needed.
5. Be part of an organisation that delivers social value; check out our latest Impact Report https://impact.ccp.org.uk/
[https://impact.ccp.org.uk/]




Are Your Values Aligned with Ours?




We look for staff who embody our SPIRIT values:




Show gratitude and appreciation of others.

Demonstrate personal and professional pride.

Integrity is everything.

Reflect and learn.

Continuous improvement.

Take your best self wherever you go.




How to Apply




If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.




Position: Senior Support Worker (Supported Accommodation) Job ID 775

Hours: Full-time 39.375 hours per week.

Contract: Permanent

Location: Abbeydale, Gloucester

Pay: £24,412 per year based on full-time 39.375 hours per week

Closing Date: 11:59pm, 10th January 2024 - CCP reserves the right to close the job advert early if needed.




CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.




Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working
toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to
satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.




Please review the attached job attachments for further insights.




*Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be
compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing
additional holidays is capped at 5 per year.




INDHP