Total 132,156 Others level Customer Service job vacancies

• To sell and cross-sell Personal Loan & Credit Card products.
• To ensure that all applications are in proper order prior to submission for approval.
• To create opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• Ensure high standard of customer service in line with the quality and standards set by the Company.
• To have best practice in all related compliance and regulatory requirements.

Perks & Benefits

• Medical insurance
• Personal leave
• Dental insurance

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

• Assist in the development and implementation of digitally led marketing plans to achieve growth ambition for online customer acquisition of assigned portfolios/businesses.
• Work closely with the team to support initiatives that drive new customer base through first product onboarding of credit cards or personal financing - increase customer conversions and generating qualified digital leads.
• Collaborate in efforts to grow downloads, usage, and awareness of the AEON Wallet app and other AEON Credit products and services.
• Stay abreast with the knowledge of marketing trends, developments, and best practices to uphold the brand’s competitive advantage.
• Support effort to grow market segmentation & targeting for each assigned product line/channels.  
• Familiarize with the target segments and opportunities within the existing customer base to improve migration to digital services.
• Work hand-in hand in ideating & implementing a cohesive digital marketing strategy across all social media handles, ensuring alignment of communications and messaging across all digital platforms.
• Assuring the effectiveness of digital marketing initiatives through tracking and analysis of campaign results with the aim to optimize and to scale at large.
• Support the process of developing all credit card usage campaign collaterals.

Job Requirement

• Degree or other suitable qualification, preferably in Marketing 
• Minimum 5 years of relevant working experience in a digital marketing capacity, preferably within the financial or banking industry.
• Foundationally strong digital marketing analytical skills including confidence with traditional touchpoints.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• To monitor merchant sales performance
• To identify and develop new account.
• To create and build up good relationship between organization and merchant to create loyalty business partner.
• To handle merchant / customer complain and feedback to management for operation improvement.
• To gather market information such as competitor activities and customer behavior.
• To conduct training to merchant.
• To handle & follow up merchant’s complaints & feedback.
• To ensure sufficient form and POP at merchant as well as ensuring maximum market exposure.
• Negotiate with merchant in order to get best solution which benefit both company and merchant.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Medical insurance
• Personal leave
• Open culture

Below is a glimpse of what you will do

• To sell/promote Credit Cards & Aeon Member Plus Card product.
• To ensure all applications are in proper order prior to submission for approval.
• To create an opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• To ensure high standard of customer service in line with the quality and standards set by the company.
• To have the best practice in all related compliance and regulatory requirements (Do’s and Don’ts).
• To deliver high customer-oriented service level.

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture

• To sell and cross-sell Personal Loan & Credit Card products.
• To ensure that all applications are in proper order prior to submission for approval.
• To create opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• Ensure high standard of customer service in line with the quality and standards set by the Company.
• To have best practice in all related compliance and regulatory requirements.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance

Job Responsibilities :

• Plan and conduct internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of internal control, governance and risk management processes.
• Undertake audit planning and fieldwork independently and ensure well documented audit work papers to support audit conclusion and results.
• Prepare audit report and develop practical or value added recommendations to address the root cause of issues identified or to improve operational efficiency.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, commerce.
• A minimum of 4 years of internal auditing experience, preferably with prior exposures in banking / financial services industry.
• Exposure and experience in ISO Management System (ISO9001, ISO14001, ISO27001 and ISO37001) and Japanese Sarbanes-Oxley (J-SOX) will be an added advantage.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and analytical skills.

Perks & Benefits:

• Medical insurance
• Personal leave
• Personal development opportunities

•  Drive the execution of marketing activities for the assigned portfolio to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities. 
•  Implement brand activation strategies and retail marketing plans in accordance with overall brand positioning.
•  Create impactful marketing and trade marketing materials such as point-of-sale materials, merchandising displays, and sales presentations. 
•  Execute all brand activation initiatives, retail merchandising installation and implementation across all touch points. 
•  Build strong relationships with product team, sales team and trade partners to ensure effective execution of channel initiatives. 
•  Identify challenges, and propose improvements to enhance customer engagement with the brand.
•  Track & analyse the effectiveness of current localized events and to work with regional teams on implementation of improvements. 

 Requirement

•  Degree or other suitable qualification, preferably in Business Management/Marketing. 
•  Minimum 5 years of relevant working experience in marketing, preferably within the financial or banking industry. 
•  Possesses sound Marketing/Trade Marketing/Retail Marketing/Brand Activation knowledge, excellent communication & strong interpersonal skills. 
•  Customer centric marketer with an inquisitive and passionate brand mindset. 
•  Possess analytical and customer insight skills, including confidence with both digital tools and traditional touch points across all channels and platforms. 
•  Proficient in data analysis with ability to interpret and translate customer behavioral insights into strategic activities. 
•  Able to work independently without much supervision, resourceful, innovative and is a team player. Strong attention to detail and self-motivated with a high level of drive, initiative, and commitment. 
•  Possess good communication and interpersonal skills to work collaboratively with cross-functional stakeholders to optimize quality and impact of omni-channel plans and campaigns. 
•  Prepare to take on other roles and responsibilities when required. 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

IT技術支援工程師主要負責電腦系統的平穩運作並確保使用者從中獲得最大利益。個人任務會根據組織的規模和結構而有所不同，但您通常需要：

工作職責：

- 安裝和設定電腦硬體作業系統和應用程式

- 監控和維護電腦系統和網絡

- 透過一系列行動（面對面或透過電話）與同事或客戶討論，以幫助建立系統或解決問題

- 排除系統和網路問題，診斷和解決硬體或軟體故障

- 根據需要更換零件

- 提供支持，包括程序文件和相關報告

- 依照圖表和書面指示修復故障或設定係統

- 支援新應用程式的推出

- 設定新使用者的帳戶和個人資料並處理密碼問題

- 在約定的時限內回應呼叫

- 持續完成一項任務直至完成（或轉介給第三方，如果適用）

- 確定優先順序並同時管理多個開放案例

- 快速與客戶和其他專業人士（例如軟體開發人員）建立良好的工作關係

- 測試和評估新技術

- 對電腦設備進行電氣安全檢查

要求：

- 候選人必須至少擁有專業證書

- 電腦科學/資訊科技文憑/高級/高級/研究生文憑或同等學歷

- 至少 2 年伺服器維護服務、網路和硬體防火牆工作經驗或 L1 和 L 2 級及以上相關 IT 知識

- 擁有駕駛執照並擁有自己的交通工具（首選汽車）

- 願意在需要時出差

- 所需語言：英語、馬來語和華語

- 積極進取、自律、良好的溝通能力

- 對客戶優秀的服務態度

- 願意學習並服從上級指示，能夠團隊合作和獨立工作

- 全職職位

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Description:

1. To handle sales and marketing of Medical Devices in the designated territory.
2. Generate new sales enquiries and expand market potential of Medical Devices.
3. Strengthen existing customer relationship and drive uptake of existing products.
4. Explore new potential area for business growth.
5. Maintain accurate records of leads, prospects, and interactions.
6. Prepare sales based-activity report, with targeted achievable sales forecast.
7. Conduct tele-marketing activities to qualify potential leads.
8. Execute call selling campaigns aimed at promoting products and converting leads into valuable sales opportunities.
9. Collaborate in crafting marketing collateral, presentations, and sales materials to booster sales initiatives.

Job Requirements:

1. Bachelor’s degree in biomedical, pharmacy, science, marketing, or related field.
2. Required language (s): Bahasa Malaysia, English
3. Good communication skills, self-motivated and able to work independently.
4. Fresh graduates are encouraged to apply.

Benefits: Medical benefits, medical insurance allowance, sales incentive, travel allowance, phone allowance, parking benefits and yearly & special bonus, career advancement opportunities, company incentive trip

• Medical benefits
• Medical insurance allowance
• Sales incentive
• Travel allowance
• Phone allowance
• Parking benefits
• Yearly & special bonus
• Career advancement opportunities
• Company incentive trip

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JOB REQUIREMENTS

• Diploma and above.
• Fresh graduate is encouraged to apply.
• Able to converse in Bahasa Malaysia, English, Mandarin
• Pleasant personality with good communication skills.
• Love meeting new people and learning new things.

JOB RESPONSIBILITIES

• To manage & maintain good relationships with customers
• Agency support
• Respond to and handle customers' inquiries
• Handle policy renewals
• Assist customers on claims-related matters
• Assist customers in upgrading of existing insurance policies
• To perform the survey in line with the AIA Vitality Program

PERKS & BENEFITS

• Attractive salary
• Performance bonus
• Year End Bonus
• Company Trip
• Travel allowance
• Flexible working hours
• EPF / SOCSO / EIS
• Annual Leave
• Medical Leave

JOIN & DM US NOW:  

• 017-9988998 (Mr Andy)
• 019-3038998 (Mr Wong)

The Career and Professional Development Centre Executive is responsible for supporting the design, implementation, and delivery of learning and development programs aimed at enhancing skills and competencies. This role involves collaborating with various stakeholders to assess training needs, assist in program development, and facilitate training sessions, contributing to a culture of continuous learning.

Key Responsibilities:

• Needs Assessment:
  • Collaborate with clients to gather insights on training requirements.
  • Assist in conducting training needs assessments to identify skill gaps and learning opportunities.
• Program Support:
  • To work with the faculty member on the design and development of engaging learning materials, including presentations, manuals, and e-learning modules.
  • Assist in the coordination of training logistics, including scheduling sessions, booking venues, and managing resources.
  • Manage all Human Resources Development Fund (HRD Corp) related programme and grant applications.
  • Proficient with the HRD Corp eTRIS system.
• Evaluation and Feedback:
  • Collect and analyze participant feedback to evaluate the effectiveness of training programs.
  • Assist in tracking training outcomes and maintaining records of participation and assessments.
• Continuous Improvement:
  • Stay updated on industry trends and best practices in learning and development.
  • Contribute ideas for improving existing training programs and developing new initiatives.
• Collaboration:
  • Work closely with clients to promote available training programs and encourage participation.
  • Assist in the development of a learning culture by engaging employees in professional development opportunities.

• Any other duties as assigned by the immediate superior.

Qualifications:

• Education:
  • Bachelor’s degree in human resources, education, business administration, or a related field.
• Experience:
  • Minimum of 3 years of experience in learning and development, training coordination, or a related field.
  • Familiarity with training methodologies and tools is a plus.
• Skills:
  • Strong communication and interpersonal skills, with the ability to engage and motivate participants.
  • Excellent organizational skills and attention to detail.
  • Proficient with the HRD Corp eTRIS system and related grants
  • Proficient with Learning Management Systems (LMS), e learning tools are desirable.

Attributes:

• Enthusiastic and proactive approach to learning and development.
• Strong problem-solving abilities and a willingness to learn.
• Ability to work collaboratively in a fast-paced environment.

Perks & Benefits

• Medical insurance
• Annual leave
• Training & development opportunities