Total 25 tax manager job vacancies in Customer Service category in The United States of America

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications Planning & Analysis


The following are the duties of this position at the full working level.

• Performs assignments that are agency-wide in scope and have significant impact on issues facing the operating unit. Conducts business impact assessments of field and headquarters operations, serves on task forces or study groups, and performs independent analyses of area or nationwide program operations.
• Comprehensively plans, analyzes, determines cost/benefit relationships, and coordinates a variety of functions, operations, teams, or interfacing administrative systems.
• Independently studies complex problems facing operating unit functions or those of particular concern within specialized areas of the organization. This may require coordinating input from activities outside the division and identifying new methods of performing work.
• Participates with cross-functional representatives on nationwide activities within the operating unit, including workplans, business plans, etc. Conducts studies and analyses to support operational reviews, measure achievement of goals, execution of plans, compliance with directives, and utilization of resources.
• Analyzes assigned program area(s) to discern trends in program delivery. Consolidates report data to measure effectiveness in meeting baselines or the degree to which program plans and achievements support strategic agency initiatives.

Starting at $122,198 Per Year (GS 14)

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Please see the attached job description and person specification for further information regarding the main responsibilities of this role. Please contach Hannah Morris for any further queries regarding this role

Excellent communication skills are required to communicate and form close working relationships with multi disciplinary teams Provide and present complex, and sometimes contentious information to Senior Managers and Clinicians in a way that is sensitive and understandable. Be able to effectively present information and data to small groups. On occasion, have to deal directly with patients and their carers on matters of a highly sensitive and confidential nature. Manage the allocation of work to the Administrative and Secretarial staff within the teams, highlighting any discrepancies in workloads and taking the necessary action to rectify the position Set up and initiate systems to collate and monitor actual activity and waiting list data, and ensure appropriate training/awareness is in place for user Extensive knowledge of the financial control procedures and responsibility to ensure the Directorate financial control procedures are adhered to at all times Contribute to plans to improve efficiency, support changes of practice and new initiative and to meet a variety of targets and objectives You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. COVID-19 Vaccination Requirements Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Operations Manager



This role could be for you if you have;

- Previous experience of managing a nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Care Home Manager
Great Yarmouth, Norfolk / £65,000 / BRAND NEW HOME

Care Home Manager required. My client is rated a top 20 large national group with 22 years' experience in the care sector, with continued growth and excellent standards and reputation this is a fantastic opportunity to join an industry leader. This service has 42 beds providing support for elderly people requiring general nursing, dementia, mental health issues, residential and respite care. The home is due to open in the New Year and this is a great opportunity to open, build and maintain an amazing team able to deliver the highest standard of care in a beautiful and state of the art environment.


Care Home Manager duties include:
* Oversee the daily operations of the home
* Be registered with the CQC and be knowledgeable with all relevant legislation and regulations
* Ensure the home provides high-quality care and support to residents
* Control of the budget to ensure meeting of financial targets
* Maintain full occupancy
* Recruitment, retention, training and induction of staff
* Manage and mitigate risks effectively, ensuring a safe environment

Care Home Manager Requirements:
* Registered Nurse with Valid Pin - desirable but not essential
* Excellent knowledge of all Standards and NMC code of practice
* Proven track record of person-centred care planning
* Experienced leader and mentor
* A passion for delivering high standards of care

Care Home Manager Benefits:
* £65,000 + Welcome bonus
* DBS & NMC Paid
* Career development opportunities in a growing company
* Generous Holiday allowance - 25 Days plus Bank Holidays
* Excellent induction
* Private Pension

For further information or to apply please contact Amanda at Time Recruitment or alternatively apply below.

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

The post holder must be willing to travel to support team working, along with practice and Primary Care Network (PCN) engagement. The Primary Care Commissioning Manager will operate effectively and flexibly within a demanding environment to provide specialist, expert leadership in interpreting and managing GP contractual changes, quality improvement and change. The post holder will be responsible for leading on a defined range of responsibilities within the primary care workplan and will be expected to work both autonomously and as part of a team. The post holder will be expected to manage and deliver projects and tasks, mandated locally, regionally, or nationally, with due consideration for decision making, assurance and reviewing processes, whilst undertaking appropriate stakeholder and engagement to support change, service improvements and commissioning. Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria Integrated Care Board, we value work-life balance and offer a range of flexible working options, including hybrid working. Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community! We understand the importance of work-life balance and offer a range of flexible working options, including part-time and job share. We encourage applicants to discuss their preferred working patterns during the interview process. This role offers the opportunity for hybrid working, allowing you to split your time between our ICB offices and home. We aim to provide a supportive and adaptable working environment that meets the needs of our staff, service delivery and the patients within our Region. Benefits: Competitive salary and pension scheme Opportunities for professional development and training Supportive team environment Enhanced work-life balance through flexible and hybrid working arrangements Employee Benefits Salary Sacrifice Schemes such as Lease Cars, Home Electronics, Cycle to Work Whilst the ICB are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a riskto the integrity your individual recruitment process, we may withdraw your application at any stage of the process. Please note that North East and North Cumbria ICB do nothold a UKVI sponsorship license. Therefore, we are unable to proceed with applications that require sponsorship. If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2. Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.

Blue Sky Services Role Summary : The Customer Service Manager will play a key role in ensuring client satisfaction, overseeing after-sales services, and enhancing the quality of service delivery across our sites. This position requires strong leadership in managing client relationships, operational oversight, and staff development. Benefits Benefits : Competitive base salary plus superannuation Opportunities for professional development within a growing company Supportive work environment committed to quality and sustainability Task & Responsibilities Key Responsibilities Develop, review, and implement policies and procedures to maintain high standards in customer service and client relations. Act as the main contact for clients, addressing inquiries, compliments, and complaints promptly. Lead and supervise Site Supervisors, cleaning staff, and support teams to ensure efficient service delivery. Conduct regular quality assurance checks, monitor KPIs, and work with internal teams to meet or exceed client expectations. Oversee financial goals and manage budgetary requirements to maintain operational efficiency. Implement after-sales services to ensure ongoing client satisfaction and service quality. Collaborate with other departments to identify customer needs and ensure coordinated service delivery. Qualification & Experience Selection Criteria : Minimum of 2 years of experience in a Customer Service Manager or similar role, preferably within a service-based industry. Bachelor’s degree (preferred) or relevant experience Proven ability to manage client relationships, handle complaints, and provide a high standard of service. Strong leadership skills with experience in team development, performance reviews, and training. Proficiency in CRM systems, Microsoft Office, and understanding of call center operations. About Company Company Overview : Blue Sky Services, a leading provider of commercial cleaning and property services, is seeking an experienced and dynamic Customer Service Manager to join our team. We are committed to excellence and sustainability in all our services across metropolitan Melbourne and regional Victoria Salary: $75000-80000 Job Publish: 05-11-2024 Job Expire: 05-12-2024 Please click to View more detail / apply .

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to help foster a caring and supportive learning environment for our young people. Your experience of pastoral care will place our learners’ welfare at the heart of the school.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to problem solve and provide excellent customer service to our community.

You will have:

• Level 3 qualification (NVQ Level 3 or A Level).
• Proven track record of securing a successful and positive culture.
• Experience of leading behaviour.
• The ability to embrace, adopt and put in to practice the Trust’s approach to behaviour management.
• The ability to develop, maintain and nurture positive professional relationships and work effectively with staff of varying experience.

What the school offers its staff

About Tong Leadership Academy

Tong Leadership Academyis a state-of-the-art secondary school for 11 to 18 year olds in Bradford. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader. We were graded as ‘Good’ in all areas by Ofsted during our most recent inspection in October 2023.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

On behalf of our client, we are looking for a full-time experienced Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/fc9d5c28-b339-447e-867a-bfb78af61463

Job Summary:

The Customer Success Manager for Purchase Backoffice Support will be responsible for overseeing the efficient delivery of the assigned services.
This role includes managing the team's performance, ensuring high levels of customer satisfaction, optimizing processes, and coordinating with stakeholders to achieve service delivery excellence.
The ideal candidate will have strong leadership skills, experience in procurement and purchasing service operations, and a passion for driving continuous improvement and innovation.
A key focus will be on identifying opportunities to expand services, support sales initiatives, and contribute to the overall business strategy. Additional focus will be on anticipating future trends in Supply chain and integrating innovative solutions to maintain competitive advantage.

Key Responsibilities:

Service Delivery Management:

Handling a team of 30+ associate including external partners and oversee day-to-day operations.

Monitor and manage service level agreements (SLAs) and key performance indicators (KPIs).

Address and resolve any service delivery issues or escalations in a timely manner.

Address and resolve any service delivery issues or escalations in a timely manner.

Team Leadership and Development:

Lead, coach, and mentor the team to achieve high performance.

Conduct regular performance reviews, provide feedback, and create development plans for team members.

Foster a collaborative and positive team environment.

Business Growth and Sales Support: - Global Business development

Identify opportunities to expand service offerings within the designated Supply chain and Manufacturing function.

Collaborate with sales and account management teams to support client acquisition and retention efforts.

Develop and implement strategies to drive revenue growth through enhanced service delivery.

Participate in business development activities, including client presentations and proposal development.

Provide insights and data to support sales pitches and contract negotiations.

Process Improvement and Innovation: -

Identify opportunities for process optimization, automation, and digital transformation.

Drive a culture of innovation within the team, encouraging creative problem-solving and the adoption of new tools and methodologies.

Stay ahead of industry trends and incorporate best practices to ensure continuous improvement and service excellence.

Future Focus and Strategic Planning:

Develop and implement a future-focused strategy for the purchase back-office support function.

Anticipate emerging trends in supply chain management

Collaborate with cross-functional teams to align service delivery with the organization’s long-term goals.

Explore and evaluate new technologies and processes that could impact service delivery in the future.

Stakeholder Management:

Build and maintain strong relationships with internal and external stakeholders, including procurement teams, vendors, and customers.

Communicate effectively with stakeholders to understand their needs and expectations.

Provide regular updates and reports to senior management on service delivery performance.

Risk Management:

Identify potential risks related to service delivery and implement mitigation strategies.

Ensure the continuity of service delivery during business disruptions.

Qualifications:

Work experience of 15+ years in which majority should be in Supply Chain Management, or a related field.

Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.

Proven experience in service delivery management, preferably in procurement or back-office support functions in Plant Specific solutions

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Knowledge of procurement processes, ERP systems, and back-office operations.

Ability to manage multiple priorities and work under pressure.

Strong analytical and problem-solving skills.

Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

A track record of driving innovation and future-focused initiatives.  Rasic: ( For Roles and Responsibilities)Roles --->Organizational Initiatives -ConsultedBusiness Portfolio Strategy-SupportPortfolio Development-SupportNew Business - Development-SupportOutsourcing Strategy-SupportTalent Strategy-SupportCareer Planning - Leadership-ConsultedProduct Development - STP-SupportCustomer Acquisition (STP)-SupportKey Account Management (STP)-SupportReceivables Management - STP- SupportContract Management / Negotiation (STP)-SupportPricing Management (STP)-ConsultedProposal / Contract / PO (STP)-SupportCustomer Acquisition - Bosch-ResponsibilityKey Account Management (Bosch)-ResponsibilityContract Management / Negotiation (Bosch)-ResponsibilityTransition Management (STP)-ResponsibilityProposal / PLA / PO Coordination (Bosch)-ResponsibilityCustomer Delivery Performance - Monthly-ApprovalTraining Planning / TNI / Implementation-ApprovalReceivables Management - Bosch-ApprovalDelivery Confirmation (Monthly)-ApprovalTransition Management (Bosch)-ApprovalCustomer Reporting (MBR)-ApprovalCareer Planning - Associate-ApprovalRecruitment-ApprovalOutsourcing-ApprovalAssociate Output Management-SupportAssociate Feedback Management-ConsultedQuality Assurance-SupportOperational Excelllence-ApprovalCustomer Billing-ApprovalContract Creation (SAP)-ApprovalPricing Management (Bosch)-ConsultedBusiness Planning (FP&A)-ConsultedPortfolio (FP&A) Planning-SupportPartner Management-Support

Company Culture:
Working with an organization who value community engagement & wellness of all residents and their staff members. Offering opportunities to further develop your career with access to financial support with training programs & internal development into leadership.
Opportunities available for clinical leaders who are ready for a step up or open for a change, other roles available within the region include: Registered Nurses & Clinical Care Coordinators! Reach out for more information.
About the Role:
As a Clinical manager you will be working collaboratively within the leadership team within this medium aged care service within a beautiful regional location on the boarder of NSW/QLD within 45-minute commute of Stanthorpe, QLD!
You will thrive leading your team, providing them with the motivation & continuous development required to be able to perform their duties, whilst ensuring every residents clinical care needs are met &
... Click here to view more detail / apply for Clinical Care Manager

Main Duties and Responsibilities 1. General and Site Management a) To be responsible for the oversight and day to day efficient and effectivemanagement of the Haven sites coordinating and linking with all staff groups including clinical teams and key partners such as the Metropolitan Police. b) To support day to day line management guidance to Administrators and other admin staff not part of reception staff team where requested by the Service Delivery Manager, Business Support (SDM, BS).c) To respond to daily problems and ensure that issues are swiftly resolved. Working with the senior management and clinical teams to implement longer term solutions to issues raised where required.d) To highlight issues of service cover across the multi-disciplinary team, particularly the 24/7 agreed level of forensic cover, coordinating with the clinical leads and the wider management team. e) To represent site management issues at all relevant internal and external meetings including the Havens Risk and Governance Committee, Havens Operational Group and sub-committees thereof including the Haven/Police/CPS partnership sub-committee.f) Working with the Quality and Operations Manager (QOM) and SDM, BS to ensure that facilities and other resources are available to meet site service needs.g) Ensure that delegated roles of fire officer(s), health and safety officers and other relevant corporate roles are covered within the staff team at the sites.h) To provide high level admin support to the service in achieving and maintaining accreditation. As part of the management team contribute to the development of service delivery, business and other plans and support the QOM and SARC ServiceManager in the production of business cases where required. To draft all business plans related to business support systems and procurement and materials management, including new equipment SLAs.As part of the management team represent the Havens on external bodies and meetings as agreed with the QOM and/or SARC Service Manager. Additionally, under general management:k) To deputise for the Quality and Operations and Manager and SARC Service Manager as and when required. l) To cover for the Service Delivery Manager, Business Support in their absence, including in respect of line management of the Administrators and other admin staff not part of reception staff team. 2. Service Delivery and Developmenta) Working in collaboration with SDM, BS taking a lead role in facilitating process improvement within the administration and systems parts of the service and wider Haven partnership including undertaking full life cycle project management responsibility where required.b) Ensure that all systems dependent components of the Havens Service Level Agreement (SLA) are adhered to and standards, outcomes and performance indicators relating to systems and performance, such as compliance with witness statement standards, are met consistently across the service. c) Ensure consistency in systems, record keeping and high quality data integrity across the three Havens including relevant auditing processes. d) Ensure confidentiality in the management of data and that the service is compliant with the Data Protection Act, the Venereal Diseases Act, any other relevant legislation and Trust confidentiality and information governance policies; whilst equally ensuring that data is readily available as required for clinical, operational and management purposes and that systems are in place to enable access to data as required. e) Ensure with SDM, BS administrative and meeting servicing requirements are met for Haven meetings and the clinical and operational management teams. f) Ensure that the systems required to support the victim/client pathway, such as reception rotas, service wide telephone line and on-call triage pathways are in place and reviewed as necessary to ensure effectiveness for the victim/client pathway and particularly for the Metropolitan Police and other referring partners. g) To ensure active encouragement of client feedback about the service. h)To ensure that shared IT drives are structured so as to facilitate effective governance across the Havens sites and to approve the shared drive structure and usage and any access restrictions. i) To be part of the management team on any developments required to service systems ensuring that users are fully involved in design and functionality.

Registered Care Home Manager

Location: North London (N20)
Salary: up to £55,000 per annum
Type: Permanent, Full-time (Monday - Friday, 08:00 to 17:00, 45 hours per week)

We are currently recruiting on behalf of a well-established care provider for the role of Registered Care Home Manager. This is an exciting opportunity to lead a 56-bed residential care home in North London, specialising in elderly and dementia care. The client is looking for an experienced and dedicated individual to ensure the home runs smoothly and continues to deliver high-quality care.

Key Responsibilities:

• Oversee the care staff and ensure service users receive safe, effective, and high-quality care.
• Protect service users from avoidable harm and manage risks.
• Manage the medication process and ensure accurate administration and recording.
• Engage service users in decision-making about their care, ensuring their dignity and privacy.
• Lead recruitment, training, and mentoring of new staff members.
• Organise healthcare services, social activities, and ensure nutritional needs are met.
• Monitor and improve service quality and maintain compliance with CQC standards.

Requirements:

• RMA / NVQ Level 5 or equivalent, completed, or enrolled.
• Proven experience as a care home manager or deputy manager.
• Strong leadership, communication, and team-working skills.
• Knowledge of CQC regulations and elderly/dementia care.

Benefits:

• Annual performance and CQC rating bonuses*
• Paid holiday up to 28 days
• Transport and accommodation assistance available*
• £250 "Refer a Friend" bonus (unlimited)*
• Pension contributions through NEST

If you are passionate about delivering high-quality care and want to take the next step in your career, we'd love to hear from you. Apply today to join the team!