Total 59 Administrative / Clerical job vacancies in Peterborough, Cambridgeshire, PE7 3YY

Please refer to the job description and person specification for information regarding the job role.

Are you passionate about providing efficient and responsive service in a medical setting? Do you thrive in a role where attention to detail and excellent administrative skills are paramount? If so, we have the perfect opportunity for you!

As a Medical Secretary/Booking Administrator, you will play a crucial role in supporting Consultants and their medical teams within our Orthopaedic Department. Your primary responsibility will be to ensure the smooth provision of patient pathways, catering to individual needs while adhering to Trust requirements.

**Polite notice previous applicants need not apply**

Key Responsibilities:

Efficient Secretarial Support: Provide comprehensive secretarial and administrative assistance to Consultants and their teams, ensuring the highest standards of service delivery.

Patient Pathway Management: Coordinate patient admissions and appointments using the Patient Administration System (PAS), ensuring accuracy and adherence to policies and procedures.

Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional service and promptly addressing patient inquiries and concerns with sensitivity and confidentiality.

Team Collaboration: Actively participate in team meetings to maintain flexibility in managing changing workloads and contribute to departmental excellence.

Waiting List Management: Manage the 18-week pathway, proactively working to reduce waiting times and ensuring patients are promptly scheduled for pre-assessment and admission.

Liaison and Communication: Serve as the first point of contact for waiting list enquiries, liaising with patients, GPs, and other stakeholders to provide accurate information and support.

Cover and Support: Assist in covering workloads within the Orthopaedic Department and provide support to colleagues in their absence, ensuring continuity of service.

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:
• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Please refer to the job description and person specification for information regarding the job role.


This advert closes on Sunday 24 Nov 2024

What's involved with this role:

Temporary Assistant Asset Officer/Admin

Job Ref: Cambridge 5257254

Pay Rate: Up to £14.44 per hour PAYE depending on experience

Hours per week: 37 Monday – Friday, normal working

Role Length: This opening assignment is for 4-5 months

City: Cambridge, Cambridgeshire

To maintain and assist with the development of comprehensive contract and asset information and records in order to ensure the Asset Management team effectively deliver planned maintenance services to the Councils housing stock and other assets.

To support the smooth day to day running of the service by having an understanding of different property based data management and work ordering systems, general business support tasks and performance targets.

Key Responsibilities:

Maintain and update records of works programmes issued to maintenance contractors on IT systems, stock condition databases and contract management software.
Maintain and monitor records of “no access” to properties and “waivers” submitted by contractors including updating contract management software, stock condition database and Orchard housing management system.
Review and verify work proposed programmes of work to take account of Right to Buy applications, redevelopment, demolition and void properties.
Record and monitor details of completed works on Orchard housing management system, Stock condition database and contract management software, ensure guarantees and warranties are properly recorded and flagged.
Use contract management software to instruct works and changes to works to contractors in consultation with the Service Manager.
Ensure contractors’ property files for completed works are submitted on time and contain all information required and are electronically filed in the correct place
Maintain and monitor records of tests and inspections completed by contractors and monitor the correction of defects
Arrange and document contractual meetings with contractors, sub-contractors and other stakeholders. Deal with telephone queries.
Maintain the Supply Chain data and records of standard materials across the Councils assets.
Liaise with the leasehold management team regarding publishing programmes of works for leaseholders.
Monitor tenant alteration forms, liaising with surveyors to provide information in a timely manner. Contacting and advising tenants on the status of application and outcomes.



Qualifications:

Good standard of English and Numeracy (at GCSE A-C or equivalent).



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Some experience in working in building maintenance environment.
Practical experience of working to, and meeting, deadlines whilst under pressure.
Experience of data collection, input, analysis and interpretation.
Experience of working in a local authority / public sector environment.
Experience of working within a team environment.
Minute taking skills and record keeping.
Ability to understand basic technical terminology used in building maintenance / construction.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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Job Ref: Cambridge 5257254


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Ever considered a Teaching Assistant career and interested in helping young people? We are seeking caring, supportive, team-players to join our Supported Learning team at Cambridge Regional College. Just some of the rewards you can benefit from joining our staff, include: - Generous holiday leave entitlement plus bank holidays - Generous pension scheme - Discounted rates on Apple products - Free gym membership option and discounted classes - Discounted rates on college courses - BUPA Health Expenses cash plan and Occupational Health services - Free on-site car parking - Exclusive discounts for high street and online stores with Rewards@CRC - On site restaurants, retail and coffee outlets (Costa Coffee at Cambridge Campus and Starbucks at Huntingdon Campus) - Free independent telephone counselling service with our Employee Assistant Programme - Staff Development opportunities. About our Department and the role: CRC is a really exciting place to work, and as we grow we are looking for caring, personable and empathetic Teaching Assistants with a real flair for empowering young people to join our Learning Support team. The Supported Learning Department at CRC educate and care for our most vulnerable students. Every day is different and TA’s can be supporting our students in a wide range of subjects that help to promote their confidence, independence, employability and self-reliance. You could be working with students in our college garden, with small animals or doing art, drama, music or wood work skills as well as supporting in cooking lessons and Maths and English. We are ideally seeking candidates who have experience of working in a special education setting or may wish to make the move from primary education or social care. A knowledge of supporting students working at Entry level and gathering evidence via RARPA would be an advantage. As part of the role, you will: Support students with a range of learning difficulties and other disabilities.
Enable reasonable adjustments to help students to engage.
Mentor students and encourage them to remain on task.
Model skills so that the student can understand the tasks.
Assist with Personal Care and health needs.
Promote our college values. What we are looking for in our ideal candidate: - GCSE English grade C / 4 or equivalent - or willing to work towards gaining this qualification
- Happy to undergo relevant training
- Enjoy working across college faculties i.e. supporting students on a variety of courses
- Have recent and demonstrable experience of working with people with special education needs (desirable, but not essential)
- A positive ‘can do’ attitude, sensitive to others needs, patient and reliable
- A team player yet also able to work independently
- Excellent interpersonal and communication skills. These TA opportunities would either suit someone looking for a new, more flexible role within learning support where they are only working term-time and/or someone keen to transfer existing skills, such as from the care sector, and build a career in supported learning. Full training and support provided for our Teaching Assistant roles. Please note: internally this role is called ‘Learning Support Mentor Health and Personal Care’. Cambridge Regional College is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all workers and employees to share this commitment. All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records with Barred List check through the Disclosure and Barring Service (DBS). The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found.

Purchase Ledger Clerk
We are seeking a experienced Purchase Ledger Clerk to join our client in Peterborough this is due to growth. You will help ensure the efficient running of the department, ensuring that the company accounting policies and procedures are correctly operated.
Working in nice modern offices in a small but fun and productive team.
The Role
Responsible for all aspects of the purchase ledger
Reconciliations of the ledger
Planning and managing time carefully to ensure all tasks are achieved
Striving to achieve a consistently high standard of ledger maintenance to ensure that accurate information is always available from which to make decisions
Raising and processing payments for suppliers
Registering and processing invoices.
Experience Needed
This role would suit you if you have experience within a role that requires high attention to detail, and inputting data and/or information, you can self-manage your time and workload and enjoy working within a friendly and supportive team.
This is an ideal role if you are looking to take the first step into a career in Accountancy or equally have some accounts experience, Good IT Skills are required and an ability to retain information - training will be given.
What is on offer
Big PLC Company Benefits, including starting with 25 days holiday plus the bank holidays
Salary £25,000 - £26,000 Dependant on Experience for Full time.
Hours 37.5 a week Monday to Friday.
Or a Part Time possibility of 30 hours - 4 days a week or 6 hours a day for 5 days - Salary will be PR
Apply online with your CV to be considered for this role. #LI-PB1

To ensure requests for medical records are dealt with in an efficient and professional manner. Preparation of event packs for use at Outpatient Clinics in accordance with department policies and procedures. To deal with requirements for updates to clinics responding to urgent requests for event packs is a priority and these requests must be dealt with quickly and delivered to the appropriate location, achieving the departmental quality standard of delivery wherever possible. Responsible for the collection and delivery of event packs around the hospital site including outpatient, ward and administration areas. Delivery of packs is ongoing throughout the day, and collections are scheduled three times per day. Responsible for loading trolleys with event packs ready for delivery within required timescale. Responsible for tracking event packs to clinic locations, off site storage and coding using tracking software and handheld barcode scanners. Responsible for Quality Assurance of all event pack preparation and scanned information to a high standard of accuracy. Collate data regarding event pack errors. Responsible for updating Patient Administration System (PAS) following deceased notifications acquiring up-to-date patient information from the NHS SCR (Summary Care Records) system. Produce patient identification labels for each outpatient pack. Front line support via a help desk function including telephone and face-to-face enquiries. This includes logging and managing calls through the dedicated software and answering the telephone and speaking to others in a pleasant, professional and efficient manner and controlling access to the department. Opening and distribution of incoming mail. To be fully conversant with the evolve Electronic Document Management system (EDM), Patient Administration System (PAS), Trust clinical portal (e-Track).

Please see the attached job description and person specification for further information relating to this role.

Manpower is looking to recruit an experienced Membership Administrator / Secretary to assist with one of our clients in Cambridge. This role is a full time, temporary role.

MAIN DUTIES & RESPONSIBILITIES (This job description is not a complete listing of all duties but contains the key elements of the role).
- Answer queries and provide assistance.
- Process membership applications and keep membership data up to date.
- Administer member direct debit applications/changes.
- Administer Union benefits - process claim forms, including Driver Care applications, check eligibility, pursue arrears of contributions, follow-up where necessary.
- Organise and administer Legal services to members on employment tribunals, personal injury claims, summons, CICA, free ½ hour advice and surgeries and free wills.
- Collect cash subscriptions and arrears (e.g., ensure collection is made prior to payment of Union benefits, especially Legal).
- Provide assistance for local delivery of education services.
- Open correspondence and respond as appropriate on a timely basis.
- Answer telephones in a courteous and helpful manner.
- Keep skills up to date with training.
- Bank cash received and keep petty cash records.
- Accurately record absence and holidays taken for all District Office employees - officers and staff.
- Initiate process to get minor office repair work done.
- Undertake regional administrative functions to ensure excellent service to members, officers, activists and branches.
- Be open and willing to change in ways to suit needs of organisation, to improve the service to members, and to improve the effectiveness and efficiency of the organisation.

Experience Required

- Previous office experience in a secretarial and administrative capacity

Education/Qualifications

- Competent use of all Microsoft Office applications particularly Microsoft Word.
- Transcription skills using appropriate techniques (e.g. Shorthand, Speedwriting etc.)

Skills/Knowledge/Ability

- Good interpersonal skills, the ability to communicate with people at all levels.
- Displays a flexible and co-operative approach to initiating and completing changes of processes / working practices.
- Discretion and the ability to work to a high degree of confidentiality.
- Awareness of security issues relating to cash handling etc.
- Ability to draft correspondence, reports and information for committees.
- Ability to work under pressure and meet deadlines.
- Ability to prioritise workloads.
- Working knowledge of office systems and procedures.
- Knowledge of taking minutes at meetings.
- Ability to assist with balloting arrangements.
- Ability to extract statistics from computer records.
- Excellent numeracy skills.

Skills/Experience - desirable but not essential

- Understanding of the principles of Trade Unions representing working people.

Short listing for interview will be determined on which candidates demonstrate on their application form who best meets the criteria below. Candidates will need to give strong evidence in all sections.

Job details

Location: Cambridge
Salary: £23.31 per hour
Hours of work: 34 hours/week 9am - 5pm, Monday to Friday with Friday earlier finish at 4pm

Apply now, and one of Manpower team will be in touch shortly.

Your new company
We love working with this client - they are a passionate not-for-profit organisation who work really hard to support their service users in the best way that they can. The organisation keeps growing and so the recruitment team has a vital part to play in supporting that expansion. The team is growing with the addition of this newly created position and we are very excited to be the only recruitment agency partnering with this organisation in their recruitment of this position.

Your new role
This job is to work as part of the central office team in Peterborough to provide admin support both to the recruitment team but also to the wider HR team too. Typically, you'll answer the phone on behalf of the team, manage the central inbox (responding to queries when you can, forwarding to colleagues when you can't), produce new contracts, offer letters and managing pre-employment checks like chasing for references, uploading RTW documents to the employee database etc. You'll type up letters, keep the personnel database updated & immaculate and occasionally take the minutes of meetings.

What you'll need to succeed
Given the need to hit the ground running, we're prioritising applicants who have had any experience of HR admin but please note, this is definitely an admin role in a small recruitment team. If you detail your experience of working in a team and handling confidential data, that will definitely help your application.
Attention to detail and excellent written communication skills are critical - so check your CV before you send it! Spelling mistakes and poor formatting won't do you any favours!
Great IT skills, especially Word, Excel, PowerPoint and databases are also needed in this job.
Interviews will take place very soon so please bear that in mind when you apply if you've got a holiday planned.

What you'll get in return
This position is working with lovely people in an interesting job and a lovely organisation. Great offices with loads of on-site parking and 90 seconds walk from the nearest bus stop.
Benefits include 26 days' holiday + bank holidays (per year), sick pay, a whopping staff benefits plan to help you save money and a contributory pension.


What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Step Up Your Career: Become a Senior Medical Secretary!

We are seeking a dynamic Senior Band 4 Medical Secretary to join our Ophthalmology Service at Peterborough City Hospital.

Are you an enthusiastic and motivated individual with a passion for healthcare administration? This full-time role, reporting to the Administration Pathway Coordinator, offers you the opportunity to lead and manage the Ophthalmology Secretarial teams, ensuring the smooth running of our vital services.

What We’re Looking For:
• Experience as a Medical Secretary, preferably within the NHS.
• Strong understanding of the 18 weeks RTT pathway.
• Excellent telephone communication skills and proficiency in Microsoft Office.
• Flexibility, motivation, and adaptability to change in a fast-paced environment.

Key Responsibilities:
• Provide direct support to Medical Staff and Nurse Specialists.
• Manage enquiries from internal and external agencies.
• Liaise with other departments within the Trust to ensure seamless service delivery.

Why Join Us?This role is both rewarding and challenging, offering the chance to be part of a service division that is continually evolving to meet the needs of a modern NHS. If you’re ready to take on this exciting opportunity and help shape the future of our Ophthalmology Service, we want to hear from you!

Apply today and take the next step in your career with us!

The role involves managing an efficient secretarial team and coordinating the Ophthalmology Service at Peterborough City Hospital to ensure referral standards are met. Key responsibilities include line managing junior team members, overseeing their development, and managing MPAs, sickness, and leave. The role also includes providing administrative support in outpatient clinics, ensuring efficient audio typing and administration services, and working closely with Consultants, junior doctors, and nursing staff.

Our teams work hard to be flexible and promote a healthy work/home life balance and so agile working options are automatically considered for all roles within the Trust.

We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates from our local communities.

Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:
• Access to the NHS Pension Scheme
• Relocation allowance in line with the Trust policy
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Free staff car parking on all our hospital sites during this financial year
• In-house Physiotherapy Services
• Career development and training opportunities
• Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
• Subsidised meals at our hospital restaurants
• Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia NHS Foundation Trust.

For full details, please refer to the job description and person specification. This role includes managing a secretarial team, coordinating Ophthalmology services, and providing key administrative support while working closely with medical staff.


This advert closes on Friday 18 Oct 2024

Ever considered a Teaching Assistant career and interested in helping young people? We are seeking caring, supportive, team-players to join our Supported Learning team at Cambridge Regional College. Just some of the rewards you can benefit from joining our staff, include: - Generous holiday leave entitlement plus bank holidays - Generous pension scheme - Discounted rates on Apple products - Free gym membership option and discounted classes - Discounted rates on college courses - BUPA Health Expenses cash plan and Occupational Health services - Free on-site car parking - Exclusive discounts for high street and online stores with Rewards@CRC - On site restaurants, retail and coffee outlets (Costa Coffee at Cambridge Campus and Starbucks at Huntingdon Campus) - Free independent telephone counselling service with our Employee Assistant Programme - Staff Development opportunities. About our Department and the role: CRC is a really exciting place to work, and as we grow we are looking for caring, personable and empathetic Teaching Assistants with a real flair for empowering young people to join our Learning Support team. The Supported Learning Department at CRC educate and care for our most vulnerable students. Every day is different and TA’s can be supporting our students in a wide range of subjects that help to promote their confidence, independence, employability and self-reliance. You could be working with students in our college garden, with small animals or doing art, drama, music or wood work skills as well as supporting in cooking lessons and Maths and English. We are ideally seeking candidates who have experience of working in a special education setting or may wish to make the move from primary education or social care. A knowledge of supporting students working at Entry level and gathering evidence via RARPA would be an advantage. As part of the role, you will: Support students with a range of learning difficulties and other disabilities.
Enable reasonable adjustments to help students to engage.
Mentor students and encourage them to remain on task.
Model skills so that the student can understand the tasks.
Assist with Personal Care and health needs.
Promote our college values. What we are looking for in our ideal candidate: - GCSE English grade C / 4 or equivalent - or willing to work towards gaining this qualification
- Happy to undergo relevant training
- Enjoy working across college faculties i.e. supporting students on a variety of courses
- Have recent and demonstrable experience of working with people with special education needs (desirable, but not essential)
- A positive ‘can do’ attitude, sensitive to others needs, patient and reliable
- A team player yet also able to work independently
- Excellent interpersonal and communication skills. These TA opportunities would either suit someone looking for a new, more flexible role within learning support where they are only working term-time and/or someone keen to transfer existing skills, such as from the care sector, and build a career in supported learning. Full training and support provided for our Teaching Assistant roles. Please note: internally this role is called ‘Learning Support Mentor Health and Personal Care’. Cambridge Regional College is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all workers and employees to share this commitment. All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records with Barred List check through the Disclosure and Barring Service (DBS). The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found.

Please refer to the attached job description and person specification for full details of responsibilities. To provide leadership and manage a team of administrative staff includingundertaking appraisals, supervision, training and development of Band 2, Band 3 and Band 4 staff. To provide leadership and manage a team of administrative staff across a variety of services, including producing staff rotas. The post holder will support Service and Team Managers by implementing guidelines and protocols for administration services, setting up and developing systems, processes and procedures to support the efficient and effective management of resources against agreed financial and activity targets. The post holder will assist the Directorates Operational Administration Manager to monitor and report on quality, productivity, financial, waiting time, access and CQUIN targets, standards and performance indicators. To provide support with ongoing budget management. To be responsible for dealing with telephone complaints/enquiries and other communications with a high degree of tact, diplomacy and confidentiality in line with CPFT procedures and policies. Participate in root cause analyses and trend analyses of complaints, SI incidents and/or near misses reported, engaging the clinical governance department and working with other colleagues as appropriate to investigate. Ensure that all lessons learnt from complaints are captured and disseminated across the service area and to a wider audience where relevant. To lead and manage in the recruitment in line with processes for all administrative staff.

Our client based in Papworth Everard is looking for an admin to join the team. Immediate start available

This is an excellent opportunity for candidates to join a warm and welcoming company for ongoing work.

Temp to Perm

The role :

Candidates would assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business performance targets (Service, Serviceability, Quality and Risk) and systems are updated with work activities.

* Covering phone- answering and taking messages
* Dealing with email enquiries, data entry, Updating contact management system
* Doing reports- creating and managing reports
* Order entry
* Goods in receiving paperwork
* Bookings in
* Excel spreadsheets


To be successful in this role we are looking for the following top skills: 

* Well organised with excellent administration skills.
* Teamwork and willingness to help others 
* Good communication skills at all levels with both internal & external customers
* Ability to work within a team whilst owning your own workload 
* Prioritisation and decision-making skills 

Work Pattern :

37.5 hours per week
Monday to Friday 9am to 5pm

Previous admin/customer service experience is essential. CV needed

Please call if you are interested on 01733 907868

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Nuerodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all of our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme

To work as part of the Emergency Department/Ambulatory Care Unit to support the administrative and team leader elements at Peterborough City Hospital. Ensuring sufficient staffing levels to provide and maintain an efficient, effective, high-quality service are in place for both departments. To maintain a good working relationship between colleagues, internal and external agencies, and clients/patients as appropriate, having good communication skills, a sympathetic manner, strong IT, organisational skills, discretion and the ability to deal with sensitive medical information. Responsible for line management, training, shift leadership and allocation of duties across both departments.

Key Responsibilities: Teamwork As a team, ensure that all functions within the speciality are completed. Maintain close working relationships with colleagues within the department and Clinical Business Unit. Work flexibly and liaise with other non-clinical assistants and other departments within the organisation to maintain smooth running of the service. Advise the Administrative Team Leader or the Lead Nurses of any points of concern in relation to the administration of the service and processes in place. To assist the senior nursing team to ensure the delivery of an efficient and comprehensive service which is receptive to the needs of the staff and meets the performance requirements of the Trust in accordance with the policies. Be aware of workload and pressures within other areas enabling support to be given to the team as necessary Communication Communicate in an appropriate manner with staff across the Trust and bodies external to the Trust. Deal with any problems in a constructive manner, communicating with relevant staff as necessary. Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues Operational and Administration Processes Administration The post-holder is required to maintain both paper and computerised records in accordance with Trust standards. Staff Records To set up and maintain staff personal files. Prepare rosters by adding requests, annual leave and study leave as appropriate. Check rosters daily for discrepancies and action accordingly. This includes managing annual leave, recording staff absence, updating staff working patterns and ensuring study leave is accurately recorded. To use the Electronic Staff Record Service to update all changes to staff posts including; change of hours, post, starters and leavers in a timely manner. Support the senior nurses with the recruitment process paperwork and checks. To monitor sickness absence and arrange sickness absence meetings as required. Maintain departmental sickness statistics. To type invite and outcome letters relating to human resource issues as required. Book annual appraisal appointments and 1:1 meetings, prepare paperwork and type up the actions and ensure placed on individuals file. Produce department statistics as required General Admin duties to include: To undertake general duties such as typing, photocopying and emailing of information, including distribution of copies as appropriate. Accurate filing of information for the Lead Nurses. Presentation of letters and forms for signature. Timely distribution of letters and information, both for Trust and external post. Opening of post and appropriate distribution of correspondence. Organise any meetings for the team as appropriate. Take notes at nursing led department meetings and produce typed minutes. To book external meetings and training as required. Database entry as required. Audiotyping of documentation and correspondence as required. Enter information onto Trust/service databases/spreadsheets in order that data collection can be undertaken for reporting purposes and facilitation of service improvement Resource Management To be aware of resource issues in the use of equipment and resources. To monitor and order all relevant stationery. To make requests using the charitable funds request system when required. Prepare documentation as and when required Standards and Performance Responsible for ensuring that all duties are carried out in accordance with the correct procedures and policies. Adhere to all administration standards. Ensure data and information (both paper and electronic) is completed in accordance with agreed policies and procedures. Following guidance, work within defined local targets i.e. sickness rates, MPA returns and report issues to the Lead Nurses and/or Administrative Team Leader. Ensure that data collection complies with the Caldicott and the General Data Protection Regulation 2018 (GDPR). In accordance with the agreed process, ensure data and information is recorded and input into the relevant systems (SystmOne, Medway, e-Track, Anglia ICE and other databases) in an accurate and timely manner Additional Information Organise and control own workload ensuring deadlines are observed and duties performed efficiently. To develop IT skills as may be required to fulfil the responsibilities of the post. To work flexibly across the Cancer administrative service and support colleagues as required with fluctuating workloads. Contribute towards any audits undertaken by nursing staff in the department. To ensure that all duties are carried out to the highest possible standard. All staff are required to respect confidentiality of all matters that they may learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act. Any other duties which may be required in order to facilitate the efficient and effective running of the Services. Plan and organise workload ensuring deadlines are adhered to. Any other duties which may be required to assist the Administrative Team Leader with the efficient and effective running of the Specialist Nursing Service.