Total 3,508 job vacancies in Norwich, Norfolk, NR12 7BZ

You will serve as a/an Contract Specialist and be responsible for this position is for development and implementation of acquisition strategy for the design, construction, maintenance and repair of facilities for some of the most diverse and significant activities in the Coast Guard and preparation and execution of contract documents assuring adherence with acquisition procedures prescribed by applicable regulations..

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

• Serving as the Contracting Officer for the purpose of development of Source Selections, Request for Proposals, Invitation for Bid packages, contract negotiation, administration, to include close out, and termination of complex projects
• Serving as a technical consultant to the Supervisory Contract Specialist (Senior Field Contracting Officer (SFCO)), on complex acquisition questions.
• Supporting the development and implementation of acquisition strategy for design, construction, and major renovations of facilities, and collaborating with project officers to plan and develop long and short-range acquisition plans, strategies and realistic approaches for program goals
• Monitoring and evaluating all other phases of preplanning and the negotiation, administration of assigned contracts
• Developing pre-negotiation positions, serving as lead negotiator, and preparing required documentation to support the acquisition action, including Determination and Findings, and pre and post negotiation memorandum
• Ability to communicate information and ideas clearly and concisely both verbally and in writing, and reviewing other acquisition documents for conciseness.

Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position.

A. Federal Acquisition Certification for Program and Project Managers Level I (FAC P/PM-I) or management determined equivalent within two years of entry into the position.

Starting at $104,861 Per Year (GS 13)

Ensure practice is in accordance with the NMC Code of Professional Conduct and work within limits of competence. Assist the Ward/ Department manager in maintaining standards of nursing practice. Carry out and advise/ supervise junior staff in the assessment, planning, delivery and evaluating of nursing care. Carry out daily personal care of patients. To take charge of the clinical area in the absence of the Ward/ Department Sister/ Charge Nurse. To ensure the patient administration systems e.g. PAS are updated to ensure real time data collection and confidentiality. To ensure the effective use of information technology for the benefit of patient care in accordance with the Trusts Cyber Code of Conduct. To ensure the confidentiality of information (written, verbal, electronic) is maintained, whilst being aware of the Freedom of Information Act. To co-ordinate and monitor the progress of patients within the plan of care and to promptly and effectively communicate relevant changes in patient status to the multi-disciplinary team. Effectively communicate complex, sensitive or contentious information to the multi-disciplinary team gaining their co-operation. To ensure that all staff adhere to Trust policies and the principles of their professional body. To manage complaints in accordance with the Trusts Complaints Procedure. To assist in the development of patient information liaising with PALS as necessary. Use leadership skills to create an environment that is safe and supportive to ensure effective teamwork and a motivated, efficient workforce. Please see the attached job description for full details.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Job Role: Commercial Gas Engineer
Location: HMP Wayland
Salary: £41,818.21
Contract: Full time/Perm

Are you a qualified plumber with gas and high temperature hot water certifications who is looking for a challenging role where your skills and experience will need to be utilised in innovate ways?
Are you looking for a role in an interesting and stimulating environment?
Are you ready to raise the bar and set the standard with regards to delivering high quality and impactful front line maintenance services for an organisation that recognises and rewards in equal measure?

If you're ready for your new challenge, quick to learn, enthusiastic and willing to share your skills and experience and contribute, we want to hear from you.

We are seeking a dedicated Engineer - Combustion to join our team at HMP Wayland, a Category C & male prison.


Join a team that is more than just a group of colleagues - we work Monday-Sunday as a supportive and driven family, working together to create a safe and nurturing environment.


HMP Wayland runs like a self-contained Town it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community.


As a Engineer - Combustion you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all.


If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference.


We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Engineer - Combustion with any combination of:
- Two years experience working in a role as a heating engineer, a combustion engineer or equivalent
- Must be familiar with and able to work to Water Supply Regulation and Control of Legionella L8 requirements
- Must be familiar with and able to work to Gas safe (installation and use) regulations 1998 and associated industry Standards
- Experience of working with commercial catering gas appliances would be beneficia
- Plumber qualified to C&G 6035 (Plumbing), C&G 6189 (Plumbing and heating) and NVQ level 3 in Plumbing or equivalent
- CCN1 - Core domestic gas safety and relevant domestic appliance units
- COCN1 - Core commercial gas safety certificate and relevant commercial units
- Good Health & Safety knowledge.
- Excellent organisational, time management and people skills.

If this sounds like you, we would like to hear from you!


Explore a varied and rewarding career at GFSL.
Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society.


Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts.


You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress.
Explore facilities careers where you can make difference.


Pride In People.
We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.
We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone.


GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Autumn 2026. As the programme unfolds, we will learn more.


Pride in People - Do the Right thing - One Team
An ISO 9001 Certified Company

Proud member of the Disability Confident employer scheme

Job Role: Plumber - Level 3 qualified

Salary: £38,333.37 + 5% extra for shift pattern
Contract: Permanent, 39 hours per week Monday to Sunday on shifts
Location: HMP Norwich, Knox Rd, Norwich NR1 4LU

Are you an experienced, motivated and customer-orientated trades professional with a track record in delivering high quality maintenance services?
Are you ready to raise the bar and set the standard with regards to delivering high quality and impactful front line maintenance services for an organisation that recognises and rewards in equal measure?

If you're ready for your new challenge, quick to learn, enthusiastic and willing to share your skills and experience and contribute, we want to hear from you.

We are seeking a dedicated individual to join our team at a HMP Norwich, a Category B adult Male prison.

Join a team that is more than just a group of colleagues - we work Monday to Sunday as a supportive and driven family, working together to create a safe and nurturing environment.

HMP Norwich runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community.

As a mechanical engineer, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all.

If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference.

We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a mechanical engineer with any combination of:
- Two years' experience working in a role as a plumber or equivalent
- Be familiar with and able to work to Water Supply Regulation and Control of Legionella L8 requirements
- Experience working on commercial or industrial heating and water systems
- Good working knowledge of relevant health and safety requirements
- Plumber qualified to C&G 6035 (Plumbing), C&G 6189 (Plumbing and heating) and NVQ level 3 in Plumbing or equivalent
- Good Health & Safety knowledge.
- Excellent organisational, time management and people skills.

If this sounds like you, we would like to hear from you!

Explore a varied and rewarding career at GFSL.
Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society.

Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts.

You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress.
Explore facilities careers where you can make difference.

Pride In People.
We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.
We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone.

GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Autumn 2026. As the programme unfolds, we will learn more.

Pride in People - Do the Right thing - One Team
An ISO 9001 Certified Company

Proud member of the Disability Confident employer scheme

Job Role: Plumber- NVQ level 2 or equivalent
Location: HMP Norwich
Salary: £34,931.68
Contract: Full time/ Perm

Are you an experienced, motivated and customer-orientated trades professional with a track record in delivering high quality maintenance services? Are you ready to raise the bar and set the standard with regards to delivering high quality and impactful front line maintenance services for an organisation that recognises and rewards in equal measure? If you're ready for your new challenge, quick to learn, enthusiastic and willing to share your skills and experience and contribute, we want to hear from you.


We are seeking a dedicated Plumber / Mechanical Engineer (Level 2) to join our team at HMP Norwich, a Category B, Male prison.


Join a team that is more than just a group of colleagues - we work Monday - Sunday as a supportive and driven family, working together to create a safe and nurturing environment.


HMP Norwich runs like a self-contained City it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community.


As a Plumber / Mechanical Engineer (Level 2) you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all.


If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference.


We are a five-year-old Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Plumber / Mechanical Engineer (Level 2) with any combination of:


- NVQ Level 2 in a mechanical or plumbing discipline or equivalent.
- Good Health & Safety knowledge.
- Excellent organisational, time management and people skills.



If this sounds like you, we would like to hear from you!


Explore a varied and rewarding career at GFSL.
Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society.


Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts.


You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress.
Explore facilities careers where you can make difference.


Pride In People.
We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.
We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone.


GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Autumn 2026. As the programme unfolds, we will learn more.


Pride in People - Do the Right thing - One Team
An ISO 9001 Certified Company

Proud member of the Disability Confident employer scheme

Job Role: Escort/Handyperson
Location: HMP Norwich
Salary: £25,739.13
Contract: full time/perm


We are seeking a dedicated Escort / Fabric Operative to join our team at HMP Norwich, a CATEGORY B & Adult/Male prison.


Join a team that is more than just a group of colleagues - we work MONDAY TO FRIDAY as a supportive and driven family, working together to create a safe and nurturing environment.


HMP Norwich runs like a self-contained City, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community.


As an Escort / Fabric Operative, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all.


If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference.


We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Escort / Fabric Operative with any combination of:
- Experience of prison environment
- Experience of use of hand and power tools
- Previous experience of working within a building fabric / Hard FM environment
- Up to date First Aid at Work Qualification
- Level 2 qualification in English and Maths
- Good Health & Safety knowledge.
- Excellent organisational, time management and people skills.



If this sounds like you, we would like to hear from you!


Explore a varied and rewarding career at GFSL.
Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society.


Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts.


You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress.
Explore facilities careers where you can make difference.


Pride In People.
We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.
We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone.


GFSL has been notified by its shareholder (MOJ) that the provision of FM services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will transfer to a private sector provider/providers in Autumn 2026. As the programme unfolds, we will learn more.


Pride in People - Do the Right thing - One Team
An ISO 9001 Certified Company

Proud member of the Disability Confident employer scheme

The Recruitment Co is currently recruiting for an experienced Team Leader. This an exciting opportunity to join an Internationally recognised Manufacturer in the Nutritional Supplement Industry.

Contract: Permanent

Salary: £29,789pa

Holiday Allowance: 33 days per annum (25+8)

Hours of work: Full time, two shifts, Monday to Friday. Rotating between Mornings 6am - 2pm and Afternoons 2pm - 10pm (please note that on rare occasions, you may be asked to work a night shift)

Role Responsibilities:

Health & Safety:

• Overall Management responsibilities for Health & Safety in their designated areas

• Ensure operators are working in a risk free environment, wearing the correct PPE and are compliant in company H & S requirements

• Review risk assessments & SOP's to ensure they are up to date, user friendly and contain the correct information/ settings

• Report & investigate incidents / accidents and follow up with a full report within 24hrs
  

Quality/ Technical:

• Actively promote a "right first time" environment

• Ensure food safety is followed in the production of products

• Ensure area standards are set and maintained

• Ensure Quality samples represent against the final production requirement with sign off and double sign off from another team member

• Assist in NC/CAPA investigations as required

• Ensure that all paperwork is correctly filled out in a timely manner & audit to ensure right first time

• Own responsibility of line clearance for manufacturing/packaging as per SOP372

Staff development:

• Coaching staff and development of teams and to review progress

• Identify training needed for self and team

Continuous improvement:

• Support and guide team to ensure improvements are delivered

• Identify potential areas of improvement by reviewing the top 3 trends weekly with SM and identifying an action plan to improve

• Effectively measure changeovers to identify improvements (Circa 20%)

• Improve productivity trends by 10%

Behaviours:

• Lead by example

• Ensures the correct procedures are followed to set up, operate and clean down machines to ensure efficient running of machines and minimal downtime

• Manage team members to ensure the greatest output and efficiency is achieved

• Ensure full adherence to 5S (Sort, Set In Order, Shine, Standardize, Sustain) practices at all times.

• Supports colleagues to ensure team success / listen to your team

Communications:

• Monitor and accurately complete shift reports (H&S issues, daily performance, scrap, breakdown, quality issue) and report to management

• Prepare and conduct a comprehensive handover with the oncoming shift to eliminate any unnecessary downtime between shifts

• Communicates shortage issues accurately and ontime

• Delivers Daily briefing to team

Experience required:

• Previous experience within a similar role / Ideally manufacturing background

• Previous knowledge of Clean Room environments (desirable)

• Working in the Food / Pharmaceutical industries for at least 2 years (desirable)
  

If you are interested in this role, please submit your CV for immediate response and further information.

Field Support Supervisor Bradwell £15.28 per hour

up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Field Support Supervisors with a passion for enhancing the quality of life of the people we support are at the heart of our community service teams. We’re currently searching for a fantastic Field Support Supervisors to join us in leading our supported living service) in Bradwell. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Field Support Supervisors will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Branch Manager in the day-to-day management of our services. You’ll never lose sight of why you choose to do this, as our Field Support Supervisors regularly visit their services and spend time with the people we support.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Field Support Supervisors having both the right experience and the right values. This is why at this service our Field Support Supervisors should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

This post is based in Norwich.

Reporting to the Second Line Manager and Digital Service Manager: Service Desk, we are seeking an experienced first and second line Technician with a minimum of three years experience working in Digital roles to provide ‘second line’ technical support to the Trust’s IT users located across all sites, including supporting in the delivery of efficient and effective hardware asset management processes and systems.

The post holder:



• will ensure a range of IT information is processed in accordance with policies and procedures.

• will investigate a range of IT issues.

• may advise users on systems/policy.

• may develop or adapt a range of software/web pages/information reports, or install/maintain a range of hardware and software, or analyse interpret a range of information/data, or deliver IT training.

• will carry out asset management tasks across the life cycle of Trust IT hardware.

The post holder will be required to travel to the Trust’s other sites for work purposes, so the ability to travel is essential.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 2 Dec 2024

Interviews will be held on 17th December 2024 with stakeholder panels on 16th December 2024 Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

What were looking for: Strong secretarial skills with previous experience essential. Familiarity with medical terminology is a plus. Experience in a clinical setting, such as a hospital or clinic, is ideal. Proficiency in IT and data processing, especially with patient databases like PAS (training provided). Excellent administrative support abilities for other secretaries and administrators. Key responsibilities: Handle patient inquiries via phone and email. Collaborate with waiting list coordinators and other secretaries to ensure efficient clinic scheduling. Manage diaries and assist in office organisation, maintaining service continuity during absences. Organise and take minutes at meetings. Uphold confidentiality while handling sensitive patient information. Maintain a professional telephone manner and strong interpersonal skills. Skills required: High level of confidentiality and discretion. Proficiency in Microsoft Office (Outlook, Word, Excel). Excellent organisational, time management, and multi-tasking abilities. Ability to work autonomously and prioritise effectively. Previous NHS experience and knowledge of the PAS system desirable (training available). To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. From the job description: Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients. Attend to all communications, for example, emails, faxes, investigation results on a daily basis and prioritising and actioning as required. Accurately transcribe all correspondence by touch typing from audio / digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Assist patients and their Carers by arranging translation/interpretation facilities. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Complete the Tertiary referral proforma/template for internal/external referrals as per Trust policy Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required. Adding patients to waiting lists as requested taking into account the urgency of the case and the patients preference. Arrange urgent admissions direct from clinic and ambulatory care areas, contacting the patient and liaising with ward/theatre/clinics as required. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Coordinate review appointments for patients with chronic diseases and/or medications that require monitoring and contact where necessary Contact patients with learning disability or severe mental illness prior to their annual health check and support them to attend Use the NHS Cervical Screening Management System (CSMS) to check invites sent appropriately and follow up non-responders etc Facilitate registering of child registrations, ensuring children are followed up for immunisation appointments (especially those from overseas) and liaise with Child Health Manage vaccination recalls for childhood immunisation programmes as well as recalls for seasonal flu, covid, pneumonia and other NHS vaccines as per national guidance Liaise with patients and other healthcare providers to coordinate care Perform advanced record management for patients undergoing adoption or gender transitioning Assist with medication management (including questionnaires, prescriptions) and coordinate review appointments Manage the carers register, providing support and information as required as well as identifying potential carers on the practice list Support the IT department through informing patients of test results, actioning clinical post and assisting with IT problems Assist with QOF (Quality Outcome Framework) ensuring targets met Assist with CQRS (Calculating Quality Reporting Service) ensuring correct funding received for services undertaken through Direct Enhanced Services (DES) and Locally Commissioned Services (LCS) Manage Research related admin, coordinate projects, contact patients accordingly, ensure payments for research received and attend any required training for compliance Attend/present at meetings as required relevant to job role Assist with ad-hoc cover for other admin depts if necessary Ensure records are updated and coded appropriately Supporting in the planning and monitoring of projects in accordance with PCN (Primary Care Network) requirements Please note:This job description is not exhaustive. There will be other duties relevant to the post but not listed. Full training and support provided in-house.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Field Support Supervisor Swaffham & Kings Lynn - Payrate £14.89ph

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Field Support Supervisors with a passion for enhancing the quality of life of the people we support are at the heart of our community service teams. We’re currently searching for a fantastic Field Support Supervisors to join us in leading our supported living services in Norwich area. These services are a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Field Support Supervisors will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Branch Manager in the day-to-day management of our services. You’ll never lose sight of why you choose to do this, as our Field Support Supervisors regularly visit their services and spend time with the people we support.

You will also take part in the on-call rota approximately 1 week in 4 (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Field Support Supervisors having both the right experience and the right values. This is why at this service our Field Support Supervisors should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, learning disabilities, complex needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.