Total 1,895 job vacancies in Norwich, NR7 0UD

Use a range of assessment skills and knowledge of psychometric tools appropriate for the client group. With the overall supervision of a clinically qualified psychologist, plan and prioritise their own work load. Use computerised systems for record keeping and reference. Communicate complex information sensitively. Implement therapeutic programmes, group sessions or other aspects of care programmes on a clinically supervised basis. To engage in periods of concentrated effort, both mental and physical (report writing, assessment sessions). Be required to work with individuals who have experienced or may experience emotional distress. This may involve being exposed to aggression in face-to-face work with patients: a high degree of professionalism must be maintained at all times. Receive regular clinical supervision from a senior clinical psychologist in accordance with good practice guidelines and the overall framework of the services policies and procedures. Contribute directly and indirectly to a psychologically based framework of understanding and care to the benefit of all clients of the service, across all settings and agencies serving the client group. Use a variety of methods to communicate complex information in an understandable manner. This includes using trust-approved interpreters, written and diagrammatic information, audiotapes and role-plays. Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

The key functions of the PMO include: Monitor, drive and challenge the delivery of the BAU CIP and STRAT programmes of work. Establish and maintain strong governance, processes and standardised documentation for all projects and programmes. Formally review and challenge project documentation and outcomes Capture lessons learnt from previous projects to develop and build organisational knowledge and experience. Provide progress reports against planned delivery, performance metrics and agreed milestones to all key stakeholders (internal and external). The PMO aspires to become a Centre of Excellence in supporting staff in developing and delivering sustainable financial and clinical quality improvements through the availability of resources and standardised governance processes throughout the organisation. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

This post is available due to the internal promotion of the existing post holder.



The post holder will be reporting to the Service Desk Manager. The post holder will provide ‘first line’ technical support to the Trusts IT users, located across all sites:
• Ensures IM&T information is processed in accordance with policies & procedures.
• Investigates enquiries and queries from users, and provides assistance and advice as required.
• May develop or adapt software/web pages/information reports or install/maintain a range of hardware and software, or assist in the analysis/interpretation of datasets or provide training.
1. Responsible for monitoring the forward schedule of change to keep up to date with planned infrastructure outages.
2. Ensure compliance with Health & Safety obligations within own spheres of responsibility.
3. To be aware of, and to adhere to, all Trust policies and procedures.
4. Within own sphere of responsibility, ensure the Service Desk (first line support) achieves targets (eg Service Level Agreements) defined by Service Desk Manager.
5. Analyse data to create reports to highlight any service level exceptions to the Service Desk Manager.
6. Is required to manipulate data to provide regular management reports using the Trust’s IM&T Service Management Tools.
7. Under the guidance of the Service Desk Manager send trust wide communications when and where necessary to communicate outages and scheduled work to other IT staff.
8. Responsible for the development and maintenance of their own Personal Development Plans (PDP). To ensure that the appraisal meetings be conducted at fixed, regular intervals in coordination with their line manager.
9. Coordinate major incidents to ensure that all relevant parties are kept up to date.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 18 Nov 2024

EPC Project Manager - Norwich Substation. Due 20/11/24

• 12-month contract
• Hybrid - Home working 2 days a week and Norwich Substation 3 days a week
• Start date - Early January

We are looking for a Project Manager or small PM team to act as client-side PM on behalf of National Grid in the delivery of the Norwich Substation extension package of projects for a 12-month period (extendable on mutual agreement).

The work at Norwich consists of two projects. A Grid Park connecting 3 new customers via a 33kV / 400kV transformer. Construction is underway and energisation date expected in Q3 2025. The second project involves extending the 400kV substation both East and West to accommodate an additional 8 bays. Construction is also underway, with several conditions required to be discharged as part of the TCPA prior to energisation in Q3 2026.

Job Purpose:

To project manage the Norwich Substation extension to time, cost and specification in accordance with the NG Network Development Process and the in-flight NEC4 works contract.

Role requirements:

• Act as the nominated NEC Project Manager for the Main Works Contract.
• Lead the NG internal governance and project development processes. Prior experience within the NG system would be a distinct advantage here.
• Ensure internal and contractor compliance with Health & Safety, CDM & Environmental legislation as well as adherence National Grid SHES standards, supported by the National Grid Project Supervisors.
• Enact/Support the role of Client's Delegated Representative and where appropriate, Principle Designer or arrange for the provision of Principle Designer for each project as required under CDM Regulations
• Support in the engagement of OFGEM to seek appropriate level of funding. Providing information and composing briefing and regulatory documents to support MSIP and securities processes.
• Provide regular project status reports giving accurate financial forecasting, SHESQ performance, milestone progress & risk management data. Incorporating the contractors monthly reporting.
• Drive customer satisfaction through positive engagement working pro-actively to avoid issues, significant commercial awareness and proactivity is required in this role. Supported by a matrix organisation manage third party issues, land, consents, and local community stakeholder relationships to preserve National Grid's reputation.
• Assess the need and where required scope and manage Front End Engineering Design (FEED) support for emerging scope. Monitor and control their activities to provide an optimal compliant solution in a timely manner.

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.


Junior Clinical Fellow, Stroke Services

This is a full time fixed term post for 9 months (until August 2025) appointment to a Junior Clinical Fellow (STR3+ Equivalent) within the Stroke Service.

A candidate who is unable for personal reasons to undertake the duties of a whole-time post will receive equal consideration. If such a candidate is appointed the job content will be modified as appropriate in consultation with consultant colleagues and local management.

We welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities will be offered an interview providing they meet the minimum criteria for the post. The Trust operates job share and flexible working.

The post will be based at the Norfolk and Norwich University Hospital NHS Foundation Trust and Norwich Community Hospital Trust. Features of the Stroke Service:
• High volume service – upto 1200 strokes per year, 1000+ people assessed in the rapid access TIA Clinic
• Active stroke thrombolysis service 24/7
• TIA clinics providing same day service to most patients
• Stroke Rehabilitation
• Academic Department – Active participation in multi-centre + local studies. Excellent opportunity to become involved in research and clinical audits.
• Members of Consultant Staff include Dr Nav Shinh (Clinical Lead), Dr Kneale Metcalf, Dr Chit Hmu, Dr Rajesh Rajakunjaram, Dr Paddy Sutton and Dr Abdel Rahman Saleh and Dr Muhammad Rafiq. The Neurology Consultants also jointly run the TIA clinic.
• Active participation in the regional stroke teleconference held monthly
• Excellent supporting Radiology, Vascular Studies, Vascular Surgery

The Norfolk & Norwich University Hospital NHS Foundation Trust (NNUH) is one of the busiest teaching trusts in England. We serve over 900,000 people across Norfolk, North Suffolk and surrounding areas for specialist services. In 2016/17 our 7,500 members of staff delivered 816,000 outpatient appointments, 90,000 day cases and 90,000 inpatient admissions from our two hospitals.
• The Norfolk and Norwich University Hospital is located on the Norwich Research Park and serves the population of Norfolk and Norfolk Suffolk and further afield for specialist services. It opened in 2001 and is a 1,200 bed teaching hospital with state-of-the-art facilities. We provide a wide range of secondary and tertiary services, including Accident and Emergency. The trust will be commemorating 250years of a hospital in Norwich in 2021.
• Cromer and District Hospital is located in Cromer on the North Norfolk coast and serves the North Norfolk population. It was redeveloped in 2012 to replace the 1930s-founded hospital. We provide a wide range of consultant-led outpatient services, day case operations and a Minor Injuries Unit (MIU). The trust is commemorating 150 years of a hospital in Cromer in 2017/18.

Our vision is to ‘provide every patient with the care we want for those we love the most’,Our PRIDE values support our vision and guide the behaviour of everything we do.



For a detailed job description with main duties for this junior Clinical Fellow post please read the attached job description


This advert closes on Thursday 7 Nov 2024

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Bank Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Barchester is one of the UKs leading healthcare providers, with over 224 homes and hospitals across the country. We are consistently reinvesting and growing, with several more new build homes due open and join the Barchester family. Barchester can offer long term career growth and opportunities for ambitious chefs who pride themselves on working at the highest of standards. We are also the only healthcare provider in the UK to be accredited as one of the best companies to work. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in helping lead and inspire a team A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Good understanding of HACCP NEED TO DO Help manage the kitchen in the Head Chef's absence Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Help create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control To assist in leading and motivating a team REWARDS PACKAGE Work life balance - working days with alternate weekends Free learning and development A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebre life, Barchester is the place to be

ABOUT THE ROLEAs a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Bank Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

As a Care Home Registered Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Regional Operations Manager



This role could be for you if you have;

- Previous experience of managing a residential or nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.


Qualifications required for the role:

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Job Summary: The purpose of the role is to: Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone You will be part of the front door for patients and will support access to services and continuity of care by helping patients interact and engage with the right support at the right time and from the right health care professional. You will manage and respond to patient and Practice initiated contact, including incoming and outgoing phone calls with patients, reviewing and responding to e-Consults, providing reception capacity and associated administration. You will use triage and signposting skills to direct patients to the right support or appointment type to best meet their needs. Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies Main duties and responsibilities: The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager/Operations Manager, dependent on current and evolving Practice workload and staffing levels: Reception Duties: Maintaining and monitoring the Practice appointments system Acting on electronic tasks to book appointments, deliver messages to patients, process electronic referrals etc Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing electronic requests, whether received via Footfall (Practice Website) or email, or by other means Processing incoming requests for medical reports, prescriptions or other enquiries and ensuring they are forwarded to the correct staff members for completion Taking and recording requests for home visits ensuring full details of need are recorded and checking that the address and telephone number is correct. Dealing with requests for emergency treatment, either in the surgery or in the patients home and passing on promptly to the duty doctor. Receiving patients consulting with members of practice team Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Answering the telephone and conveying messages Accepting requests for repeat prescriptions, checking regularly both the electronic and paper routes for repeat prescription requests Sorting the mail and completing Scanning processes Maintaining electronic log of telephone messages Filing results and any other relevant documents in patients' notes Maintenance of patients' notes including starting a new wallet when required and dividing the contents in a logical manner Charging the appropriate amount for private work. Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery Dealing with requests for test results. Ensuring that all other requests for information or queries and entries on the computer and if not completed at the end of your shift, are handed over to an incoming member of staff for completion and vice versa. Taking details of requests for medical certificates of any kind, insurance forms and any others requested and dealing with them efficiently and promptly. Referring patient suggestions/complaints/comments directly to the Practice Manager for further discussion. Administration Any other administration duties required in the course of your work. To have a thorough knowledge of all Practice procedures. To work in accordance with written protocols Filing post in medical records Photocopy as requested Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Ordering, re-ordering and monitoring of stationery and other supplies Generating template letters requesting patients attend for follow-up. Arranging transport for patients where appropriate. Computer Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Registrations of new patients Process patients change of address (have knowledge of practice area). Scanning of mail onto computer system and completing workflow. Processing daily Pathlinks appointments ensuring patients have appointments booked according to instructions given by GPs when results received. Maintaining a basic knowledge of repeat prescriptions so that should it be necessary, you can issue from the computer record in line with Practice policy and protocol. Telephone Have working knowledge of telephone/bleep system, during and after hours. Other Tasks Ensure that the consulting rooms and waiting area are checked at the end of each consulting session and left clean, tidy and secure. Ensure building security have thorough knowledge of doors/windows/alarm. Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Scanning of mail onto computer system and completing workflow. Any other tasks allocated by Office Manager/Practice Manager. Attending and participating in Clinical Governance and Staff Meetings. Start and End of Day Procedures. Be able to open up premises at the start of the day, unset alarm and ensure that all equipment such as fax machines, computers, printers and photocopiers are ready and make all necessary preparation to receive patients. Be able to secure premises at end of day, checking all windows, doors are closed, toilets empty, internal lights off, fax is full of paper, all other equipment is off and alarm activated.

Are you passionate about health & wellbeing? 

Is providing an outstanding guest experience important to you? 

The important stuff:

Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

You’ll support the Manager to manage all aspects of the health club from driving membership, ensure classes are full and delivered to a high standard, identify opportunities to maximise revenue and ensure health & safety and compliance is adhered to at all times.  

Is this the role for me?

Previous experience managing a busy health club 
People management experience 
Commercially minded with the ability to drive memberships 
Strong compliance, health & safety and legislation knowledge 
Personal Trainer/Fitness Instructor qualified  
Relevant qualifications (Pool Plant and Pool Responder/Lifeguard) 

Curious to find out more?

Dunston Hall Hotel, Spa & Golf Resort is located in Norwich and is 4*, 166-bedroom property. Our hotel has beautiful garden views with an 18-hole golf course and the dining options include the Brasserie restaurant, Bunkers bar and a terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.  We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.  

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.