Total 21 Full-time job vacancies in Mumbai

Momentus Technologies is searching for a Software Engineer who is experienced in C#, .NET technologies, and web technologies (Angular, Aurelia). Join our collaborative team, where you'll work together on exciting projects, designing, building, and launching cutting-edge SaaS solutions for the event space. We're looking for self-starters who are great at communicating, have a strong work ethic, and thrive in the agile software development process. Our core values – Passion, Speed, Focus, Innovate, and Humility – guide how we work and interact every day, making us a welcoming workplace.

Job responsibilities include:

• Ensure software is delivered efficiently and on time using C#.NET / ASP.NET.

• Work with client technologies like Angular/React/Typescript, Javascript, HTML and CSS

• Participate with an agile (SCRUM) development team.

• Establish and improve high standards for software design and development.

• Collaborate with software engineers, quality engineers, devops, and management to provide technical guidance throughout projects.

• Review business and technical requirements and encourage knowledge sharing within the team.

• Dive deep into system analysis and programming, often involving extensive research.

• Test software thoroughly, pushing its limits with unit and integration testing.

• Stay updated on new technologies and development tools.

This role is in our Client Service business, specifically within the Public Equity vertical.

As a Graduate Associate, you’ll be the person driving relationships by enabling our clients to connect to the industry experts that will help them. During your initial training period, you’ll hone your skills targeting, sourcing and screening relevant industry specialists, including C-Level executives at Fortune 500 companies. After this period, you’ll advance to directly managing your own book of business. You’ll spend much of your time on the phone, both with your clients, to unpack what they need from an expert, and with industry specialists, to find the perfect match. Ultimately, it’s about uncovering what our clients need, digging deep to help them solve their most pressing problems, and connecting them to key thought leaders from every corner of the market.

Responsibilities

• Understand Public Equity client needs and the most relevant experts that could help them.

• Deliver excellent client service by being a fast, responsive, thoughtful and proactive research partner.

• Engage with industry experts for our clients by reaching out over the phone and through professional correspondences, to understand whether they are the right fit

  • This would also involve regularly cold-calling potential experts who uniquely match the project requirements

  • A substantial portion of your daily activities would involve engaging in telephone conversations with specialists who possess distinctive relevance to your clients’ projects, frequently amidst stringent time constraints

• Negotiate and persuade experts to connect with our clients at short notice, scheduling calls as soon as possible, whilst operating within our industry leading compliance framework. 

• After 4-5 months you’ll be driving the long-term performance of your book of business, by understanding the clients’ research needs and monitoring how our content can best help them on a continual basis. 

Development

We are committed to helping everyone at Third Bridge grow and develop, this starts from day 1 and continues throughout your career! Our comprehensive onboarding program includes both classroom-based and on-the-job learning that will teach you the fundamentals of our business, how our clients think, how to sell our value proposition to secure experts’ membership into our network, and how to explore a multitude of industry sectors in order to provide excellent service to our clients.

You will also learn how to identify leading industry experts, as well as developing your communication skills to engage with these senior professionals and Key Opinion Leaders over the phone.

Typically, but not exclusively, after 4 to 6 months in your Third Bridge journey you will have mastered Specialist Management, and you will then progress to our Client Engagement Learning Programme to take on client relationship building and project management responsibilities. You’ll learn how to engage with Public Equity & Credit investor clients, drive business results and lead project delivery teams.

The next step in your Third Bridge career could be:

Your promotion to a Senior Associate is based on achievement against performance goals. At this point, you will have the opportunity to further specialize in your career, pursuing either a;

• Manager Track, where you start our Emerging Leaders program to develop your leadership skills and have the opportunity to apply for a Connections Manager role.
• Client Development Track, where you will continue to hone your commercial & client engagement skills, and unlock greater bonus earning potential.

In your first year, you will sharpen your skills in...

• Relationship Building: Increase your network and build relationships with Public Equity & Credits clients and industry experts by delivering an industry-leading customer experience while maintaining a high-level of professionalism throughout.
• Account Growth: Develop understanding of the Public Equities & Credit clients’ workflow and their long-term investment strategies, enabling you to be proactive and grow overall account performance. 
• Commercial Acumen: Cultivate an understanding and ability to navigate corporate structures, sector value chains, and key stakeholders. Learn to identify fundamental drivers and dynamics to understand your clients’ knowledge gaps, and engage with industry experts. Gain an introduction to the world of investment and how decision makers in this field think.
• Sales Effectiveness: Develop your persuasion and negotiation skills as you learn how to effectively pitch to senior industry executives, persuade them to consult with clients, and negotiate terms of their engagement. Additionally, learn how to best market the experience and background of these experts in order to sell your clients on pursuing consultations with them. Time Management: Further your abilities to execute on multiple projects at a given time, manage competing priorities, and navigate changing client requests. Prioritisation, context switching, and self-organization are key in order to handle the fast-paced environment we operate in.
• Stakeholder Management: Sharpen your interpersonal skills as you collaborate with others to share knowledge and develop sourcing strategies when executing on client requests.

Your attitude is to roll up your sleeves and you enjoy being in the thick of the action. It matters a great deal to you to understand how your performance ranks against your own potential and against others, so you continuously seek feedback to make sure you can be at the top of your game. One of your clients preferring a competitor over you is not an acceptable state of affairs for you - you’re relentless in getting the data points you need to adjust your approach until you are their number one. With the soft skills gained on the job (hard skills are getting displaced by machines), you aspire to a future as a high EQ business leader.

CRF - REF47044Q - Group Manager - Transactional Quality - Mumbai

Vertical: - Travel

Role: - Team Manager 

Shift: - 1:00pm-10:00pm / 5:30pm-2:30am – Monday to Friday

Mode of work: - 5 days WFO

Experience range: - 6+ years of overall experience with min. 3 years into transactional quality in a BPO company.

Interview rounds: - 2 Technical + 1 HRBP

Job Description: -

Job Purpose and Role Primary Duties & Responsibilities

• Manage 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU
• Drive & improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk management
• Deliver sampling and stratification strategy based on Compliance checks , Financial processes (volume & Value mix ) Errors, Customer priorities & Agent performance
• Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring & reporting
• Effective deployment of RCA framework including communication, follow through & training• Responsible for robust documentation of quality standards as agreed with the client in alignment to TQ Playbook
• Digitalization & mistake proofing in Quality Assurance Delivery – embed Digital tools to strengthen audit mechanism & control framework
• Provide meaningful business insights to all stakeholders; in-depth statistical analysis, defects, exceptions and trends leading to performance enhancement & client experience
• Ensure continued alignment of account to ISO standards through checks & audits
• Foster a spirit of continuous learning & collaboration across teams – career development, coaching & mentoring Desired Experience and Skills.

• To ensure effective implementation of all accounting policies and procedures, to interpret financial results, and to provide management with the tools for future planning.
• To ensure effective implementation of all Materials Policies & Procedures following local legislation, whilst maintaining Accor’s Standards in Materials Management.
• To ensure that all legal and statutory requirements are complied with.

Main Duties

• To know all terms and conditions of the management agreement and to ensure that they are adhered to.
• To maintain complete and supported accounting records of the hotel as per the Company’s policies and procedures.
• To implement local accounting procedures to ensure compliance with local government regulations, after approval from the area and/or corporate offices.
• To prepare and interpret the financial statements and reports of the hotel.
• To audit the accounts, records and transactions of the hotel, aided by ongoing efforts to streamline internal control procedures.
• To implement all necessary controls in order to safeguard the assets of the hotel and to maintain records for the fixed assets, operating equipment, supplies and inventories.
• To co-ordinate an effective and efficient Materials Management / Resource allocation through establishing a flexible work force throughout the Department, based on the principles of Multi Skilling and Multi Tasking.
• To ensure that hotel expenses are minimized through the use of effective purchasing and by obtaining the most competitive prices for goods and services.
• To ensure that proper operating standards are adhered to in the areas of purchasing, receiving, storing and issuing.
• To assist in compiling, together with the General Manager and Heads of Division, all budgets and forecasts covering all activities of the hotel and to maintain all budget control procedures.

As Head of A&R, India & South Asia, you will:

• Identify, qualify, and develop long-term growth opportunities, and execute strategic plans with a view to reach market leadership in India
• Define and implement our sales strategy for all Regional, POP, Indiepop, Hip Hop artists in India with passion, innovation, care, and transparency.
• Accelerate organic growth by building a deep understanding of the market of artists services and in-depth knowledge of key market segments (by geography, market segments, type of clients)
• Lead a team of executives in charge of offering and managing distribution and marketing partnerships to a network of artists of different musical genres in the territory.
• Collaborate with your team in charge of selling distribution & marketing partnerships to a network of artists & support and guide them to ensure we source, attract, sign, and develop new artists in a constantly evolving environment.

Your duties will include but not be limited to the following:

• Undertake market analysis to establish and understand the addressable market size for all artist community in India.
• Build / Establish network and relationship with the artist community in the region.
• Sales and sourcing strategy
  • Define and implement your sourcing strategy and priority targets
  • Lead with your team the sales process and completion of deals aligned with the company procedures (salesforce, contract signatures)
  • Identify new business opportunities to initiate and close complex deals covering aspects such as legal, financial, marketing and communication components
  • Build and maintain an excellent network in the music industry based on reputation and quality of service
• Leading the sales activity
  • Identify appropriate KPIs to measure the sales performance and ensure regular reporting and completeness of the data in all internal tools
  • Communicate priority targets and leads to the team and define actions plan
  • Ensure the deals are aligned with defined business rules and internal process to guarantee successful relationship
• Identify and share best practices with the team and the group
  • Leading and developing a team of A&R, Project Managers.
  • With exemplarity and by sharing Believe’s driving forces in your daily relations and activities
  • Set guidelines, strategy, and objectives to improve and assess the team’s performance
  • Support your team by identifying improvement needs and providing appropriate training, mentoring, and coaching

• Soft Skills

• Fluent English is mandatory to succeed in your role as part of a global company.
• You have a relevant experience in people management and demonstrate strong leadership skills
• You own your P&L
• You have an excellent relationship skill and are artist-friendly
• A solid network in the music industry is a strong plus
• You have exceptional communication and negotiation skills

• KPIs

• Number of identified artists and labels again target
• Number of signed artists and labels against target
• Percentage of accuracy of data based on standard quality controls (CRM)
• Actual generated revenue against budgeted revenue
• Percentage of career reviews actually led with team members
• Percentage of objectives and OKRs set to the team

Apply: Interested applicants can email their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636.

• As our BI Engineer, you’ll be part of a global Business Intelligence Team. You’ll report directly to the BI Team Lead, who’s based in London.
• You’ll be responsible for improving the quality of existing reports, migrating them to different formats or tools, and creating a new catalogue of strategic reports that support our One Third Bridge vision.
• You will create business intelligence and data visualisation reports using SQL (Google BigQuery) skills and BI tools, mainly Microsoft PowerBI.
• You will produce and maintain reports in Google Sheets (occasionally in Microsoft Excel) and support ad hoc business requests.
• You will work with complex business logic and are expected to take the initiative in understanding the business processes.
• You’ll be supporting the Helpdesk function daily with queries about existing reports, access issues, and any other inquiries.
• You’ll work directly with the BI Team to design, produce and test BI reports and liaise with stakeholders from across the business to understand and deliver their BI reporting requirements.
• You may also collaborate with other Technology colleagues to enhance the data ingestion process from SaaS and in-house systems into Google BigQuery.
• You will ensure that reports are produced to a high standard and delivered on time, while managing stakeholder expectations regarding content and delivery schedules.
• You will produce reports using data visualisation software and implement SQL standards and best practices across the team, interpret and understand business rules and financial formulae and translate them into performant SQL code for the purposes of reporting or for inclusion in our internal software.
• You and the team will ensure our report catalogue is maintained and up-to-date, retiring discontinued reports that are no longer needed for our strategic One Third Bridge BI function.
• Working with our Data team you will support the adherence to good data governance procedures.
• You will be expected to work within the team to support overall goals and adapt priorities as needed to achieve the One Third Bridge goals.

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:.

• Global Listed Derivatives Brokerage Settlement Operations using Industry Settlement Platforms

About the team: 

• The Brokerage team is responsible for brokerage receivable and payable for the execution and clearing of Listed Derivatives.

• From a BAU perspective, pre-settlement duties entail sending invoices, reconciling all received invoices and resolving rate and trade validity disputes, physical settlement of agreed amounts, nostro break management, and management of all output from electronic settlement platforms. Post-settlement, the team reconciles all excess accruals and presents to the business for follow-up actions.

• From a project perspective, the team engages in various tactical and strategic process improvements and system architecture changes. The team also handles one-off requests for information from the business and co-ordinates any accrual setup changes requested by the business.

What you will be doing:

• Complete brokerage BAU responsibilities in a timely and accurate manner

• Ensure team’s monthly brokerage cycle tasks are completed within the internal and market timelines

• Invoices

• Finance reports

• Deliver on monthly SLA targets, striving to exceed where possible

• Analyze outstanding brokerage ageing profile and identify short/medium term targets to ensure adherence to SLAs

• Escalate and propose solutions regarding short and long term capacity concerns to FIS managers

• Work with utility management and other stakeholders to ensure that SLA breaches are closed out in a timely fashion

• Timely escalation of potential problem brokers to management

• Change management

• Proactively identify areas for performance and control improvements

• Constantly analyze productivity/output to identify potential enhancements or cost savings

• Articulate business cases to management/change/IT to execute and deliver on suggested improvements

• Guide/encourage team to propose solutions and take ownership of changes

• Provide excellent client service

• Build strong relationships with all stakeholders (retained team/management/business)

• Co-ordinate timely response and resolution of all queries

• Ensure accuracy and clarity in all deliverables to stakeholders

• Provide constant feedback to stakeholders to improve our service offering

• Provide an effective link between industry platform providers and the participant firm in terms of knowledge transfer and decision making

• Risk management

• Monitor controls and checks associated with tasks in SOPs

• Constantly analyse all activities to close potential risk gaps and implement preventative, and if not, then detective controls

• Ensure timely escalation in event of a risk incident

• Business/Industry landscape awareness

• Keep abreast of all industry changes/advancements especially with regards to the development of industry tools and regulations

• Understand business risks/impact and escalate to management where necessary

What you will need:

• Minimum of 5+ years of work experience in Futures/Options Brokerage Receivables and Payables function.

• Good understanding of GMI and

• Comfortable using key industry platforms such as Docs, Atlantis, eRECS and GPS

• Front to back understanding of the Brokerage function, upstream dependencies and how it impacts processes downstream, so that complex queries can be addressed accurately and in a timely manner

• Detailed understanding of exchange traded derivatives (Futures/Options)

• High attention to detail and quality of outputs delivered.

• Manage multiple simultaneous deliveries to tight deadlines.

• Analytical and can solve problems quickly and innovatively.

• Dynamic outlook, with the ability to adapt and change plans on the fly.

• Delivery focused; results driven.

• Excellent communication and co ordinations skills.

• Strong client service focus.

Added bonus if you have:

• Experience dealing with large financial services clients.

• Knowledge of Front to Back Trade & Cash Settlement flows

• Fluent in English

• Excellent communicator

• Organized approach – manage and adapt priorities according to client and internal requirements.

• Self-starter but team mindset - work autonomously and as part of a global team

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan

• Award-winning learning offerings for career development

• Adaptable home - office work model

• Opportunity to work with global teams and clients.

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Summary
We are seeking an experienced and dynamic individual for the position of “Territory Manger” for driving the sales strategy and achieving business goals within your designated region, for executing the product management team's strategies, gathering customer feedback, and providing crucial insights for the development of new products. Your key focus will be on establishing and nurturing relationships with key opinion leaders, monitoring competitor information, and understanding prescription trends within the pharmaceutical industry. Additionally, you will be responsible for organizing and managing Continuing Medical Education (CME) events and other initiatives to bolster the company's brand image.

Roles & Responsibilities
• You will be responsible for the promotion of the new product. You will be executing the Product Management Team’s marketing strategy, analysing market trends, consulting with doctors on new product potential, and relaying feedback to the Product Management Team. Additionally, responsibilities include identifying key opinion leaders, monitoring product availability, and implementing brand strategies to facilitate a successful product launch.
• You will be responsible for monitoring primary and secondary sales through regular visits to stockists and pharmacies, ensuring the accomplishment of doctor and product-specific sales objectives. Active participation in monthly review meetings to assess coverage, adherence to SOPs, and expense management, all aimed at achieving area-level, product-level, and overall sales targets.
• You will be responsible for focusing on customer relationship management, the role entails establishing strong connections and addressing queries promptly using Infoginip. It also involves customer classification based on potential, determining meeting frequency accordingly, and tracking return on investment per customer to foster a loyal customer base for the company.
• You will responsible to meet Key Opinion Leader (KOL) and Key business leader (KEL) frequently and pursue them to conduct CME with the company; Collect interest areas of key customers and hospitals and conduct CMEs on those topics.
• You will responsible to prepare product matrix depending upon doctor's potential & preference and decide which product will fit doctor's need. Update data on chemist, doctors and Retail Chemist Prescription Audit (RCPA) through palm top to Unnati portal in order to ensure all stakeholders' access to latest information.

Manage and oversee the entire Record to Report (R2R) process, ensuring accuracy and compliance with accounting standards with minimum experience of 10 to 12 years

Prepare financial statements, reports and reconciliations to support month-end and year-end close activitiess

Collaborate with cross-functional teams to streamline processes and improve financial data integrity

Responsibilities

• Lead and execute R2R activities, including journal entries, balance sheet reconciliations, and variance analysis.
• Ensure compliance with Generally Accepted Accounting Principles (GAAP) and relevant regulatory requirements.
• Identify and implement process improvements to enhance the efficiency and effectiveness of the R2R function.
• Perform financial data analysis and provide insights to support decision-making process.

• Supervise and mentor team members within the R2R department
• Open and close general ledger accounting periods
• Process Bank & Cash reconciliations
• Process intercompany accounting
• Support and process treasury activities
• Perform fixed asset accounting
• Prepare SEC schedules, and other statutory and regulatory reports and filings
• Support period end consolidation and reporting and analysis processes
• Facilitate and coordinate internal and external audits
• Perform general ledger maintenance activities

Requirements

• Commerce Graduate-B.com/M.Com/MBA Finance/CA Inter in accounting or similar field is preferred
• Excellent communication ability
• Proficient in MS Office( Word & Excel), Internet Explorer.
• Preferred with experience of NetSuite, FloQast and JIRA

Business Development:

• Build strong relationships with internal sales team and clients in order to deeply understand their business and challenges
• To identify opportunities for Managed Services and develop compelling proposals to meet sales targets
• Liaise with the VCA and cross functional teams to identify delivery resources required and create recommendations on resource model to deploy
• Develop pricing proposals for projects
• The ability to construct / critique a business case

Managed Services - Client project delivery:

• Implement strategy and insights related to product launch, portfolio initiatives or digital/tech enablement
• Lead and oversee multi-skilled teams to deliver projects that produce high quality outcome for clients
• Lead recruitment of resources for Managed Services projects including working with third party suppliers
• Manage stakeholders in complex environments and at senior levels - across the client and Visa
• Ability to bring subject matter expertise across diverse range of products (e.g., consumer and commercial, credit and debit, card and account-based payments)
• Own the overall delivery of the designated programs in terms of execution and implementation of work
• Ability to playback results and success of program to clients, leading to renewed contracts and program extensions

Managed Services - Internal Program Management:

• Help to develop our Managed Services capabilities which will become a template of growth for our future solutions and expansion
• Document processes, key learnings and best practices in artefacts that can be reused across the team
• Identify and solve both client and internal challenges to help us execute efficiently and effectively

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

4+ years of strong working experience with Oracle Apps DBA activities.Experience in installation,configuration,Tuning maintenance and upgrade of Oracle application 11i/R12.Should have hands on experience in multi-node/single node cloning of R12.2 Application and Database cloning.Must be well versed with AD Utilities,ADOP and FS Clone.Experience in Patching Application, Database, WebLogic Oracle EBS and Database DR creation,maintenance,switchover testing.Experience in SSO and OID implementation and integration with Oracle EBS R12.Experience with Load balancing of application tier and setting up parallel concurrent processing and Shared Appl Top.Excellent troubleshooting skills on issues releated to Apache,Application Stack,Weblogic and DB.Must have strong working knowledge about concurrent manager,workflow admin and AD UtilitiesAble to independently work on assignments and interact with diverse team (Unix,network,functional/technical users).OCI admin is prefferedMust be very good at Trouble Shooting and Root Causing issues arising out of day to day production operations.Ready to work in flexible Shifts as demanded by project or task being done.

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GENERAL DUTIES & RESPONSIBILITIES
• Develops understanding of and defines client products and services through information gathering sessions to determine how FIS systems must be established to meet client needs.
• Through data analysis, product mapping and interviews, gathers forms and data files from customer and assesses requirements for software utilization and discusses any software customization requirements with programming team.
• Creates data maps and transaction workflow documents showing exactly how every field of information will be converted. Data mapping forms the technical specification for the conversion and, in some cases, may generate code. Shares data maps with programmers, clients and others as appropriate to ensure successful conversion. Refines mapping through validation.
• As part of the conversion process, tests customized software against customer specific needs sharing reports and application specific data with customers that reflect how conversion data will be processed. Reviews conversion results (reports, balancing, data load, software changes) with client to refine and confirm requirements. Obtains formal customer acceptance of results.
• Examines client processes, forms and reports, determines operational needs and documents what software will do and all related processes, forms, reports, etc. to be used after conversion is complete.
• May develop new procedures with client to ensure FIS software is used appropriately.
• Carefully examines data and reports to make sure conversion is proceeding correctly, runs test scripts with various data to see how new or customized transactions process through the software and verifies and validates accuracy of data through the generation of a variety of reports. Validation may include completion of prior system to FIS balancing.
• Coordinates and conducts readiness review. This includes directing the customer in the preparation and execution of test scripts to verify accuracy of data, training and procedures, system set-up and reports. The readiness review process ensures the customer training and procedures, the system, and the conversion data are correct and ready for actual conversion.
• Customizes FIS software through the use of authoring tools to meet individual customer needs – modifies screens and data fields, creates new forms, screens, product sets, tables, etc.
• Throughout project, provides expertise to answer questions and guide clients in the use of the system.
• Conducts train the trainer sessions to instruct and train internal customers (employees) or external customers on changes, new systems or new procedures.
• Acts as an on-site resource during conversion and answers questions, troubleshoots problems as they occur, supports implementation of new procedures, conducts last minute training if necessary and provides support during conversion week. Reviews the conversion results (reports, balancing of systems, balancing system conversion to associated General Ledger accounts, errors with the customer and obtains client sign-off. Coordinates and directs the completion of post-conversion maintenance potentially including error resolution, system or data changes and balancing adjustments.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Communicates ideas both verbally and in written form in a clear, concise and professional manner
• Requires advanced working knowledge of FIS systems as well as the industries in which FIS competes for business
• Ability to understand, apply and explain concepts
• Ability to handle project commensurate with job expectations
• Ability to analyze and solve problems using learned techniques and tools
• Requires human relations, negotiation and documentation skills
• Requires high attention to detail
• Positions involving data mapping require strong analytical and technical skills
• Ability to translate client requirements to technical specifications and communicate to technical staff
• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
• Flexibility, versatility, dependability
FIS JOB LEVEL DESCRIPTION
Entry level professional role. Fundamental knowledge of basic skills/concepts with moderate level of proficiency. Works under close to moderate supervision with limited latitude for independent judgment. Works with management or senior peers on non-complex projects or as part of a team on more-complex projects, to learn through experience. Is an active team member, shares ideas and suggestions appropriate for level of experience. Typically requires one to three years implementation and/or conversion experience with a demonstrated ability to handle small project complexity.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a Senior Programmatic Manager, using your existing ad operations and marketing skills, you will help develop major client accounts.

This area of the business will undergo remarkable investment and growth this year, and you'll have the opportunity to affect our success.

Your primary responsibilities will include:

• Optimise campaign performance across programmatic platforms, striving to refine tactics for our clients.
• The Senior Programmatic Manager will develop insights to inform our client's strategies.
• Partner with Business Development to develop strategies for prospective clients.
• Communicate with clients through written, phone, and in person communication.
• You will collaborate across our teams to create holistic advertiser solutions which span all areas of the digital spectrum.
• Interpret attribution modelling and 3rd party analytics data.
• You will engage deal economics, media allocation, and advertiser investment decisions.
• Mentor and educate more junior staff as the business expands.

We are seeking a motivated and articulate Female Telecaller to join our client - Yoosha Ergonomics Pvt Ltd d/b/a Minister Office Furniture Sales team in Kozhikode, India. In this role, you will be responsible for promoting and selling our range of office furniture products to potential clients over the phone. Telecalling work involves learning processes and scripts, so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal telecaller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.

• Make outbound calls to potential customers to promote our office furniture products
• Provide detailed information about our product range, including features, benefits, and pricing
• Identify customer needs and recommend suitable office furniture solutions
• Handle customer inquiries and address concerns professionally and efficiently
• Meet and exceed sales targets and performance metrics
• Maintain accurate records of sales calls, follow-ups, and customer interactions in the CRM system
• Collaborate with the sales team to develop effective sales strategies
• Stay updated on industry trends and competitor offerings

Prime Function:

• Duties include assisting the Production team in food preparation and performing related duties in the Kitchen.
• Responsible for the work assigned by Head Chef in any section of the kitchen as per the standards.
• Ensure to perform miscellaneous job-related duties as assigned.
• Ensure HACCP procedures are followed and clear records are kept at all times.
• Exceed guest expectations in quality and service of food products
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.

People Management

• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Ensure to exceed guest expectations in quality and service of the food products.
• Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. 
• Maintain personal grooming and hygiene to ensure standards are maintained. 
• Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times.

Financial Management

• Identify optimal and cost effective use of the resources.
• Facilitate the stock take and stock rotation for the assigned section. 
• Monitor the operation to ensure that food wastage is minimized and to maintain cost effectiveness and profitability in all areas.

Operational Management

• Adhere to all recipes, methods and instructions from the Executive Chef.
•  Ensure that company and statutory hygiene standards are maintained.
• Ensure that the preparation and presentation of food complies with the standards.
• Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times.
• Ensure to maintain appropriate grooming standards, hygiene and code of conduct.
• Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
•  Ensure to to prevent the use of contaminated products in any process of food preparation.
• To ensure that the assigned Kitchen areas, equipments and utensils are always kept as per the standards.
•  Ensure to adhere to ibis policies and procedures at all times.
• Handle additional responsibilities as and when delegated by the Management.