Total 2,234 job vacancies in Home Based with travel, Home

Package Description: Shift Details: 9 AM -5 PM At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Package Description: Shift details:bank role At Avery Healthcare, we believe in caring for those who care for our residents.We recognise and celebrate our hard-working colleagues,supportyour career development witha variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. Weare nowseekingacompassionate,enthusiastic,and dedicatedindividualto join ourfriendly, award-winning team asaWellbeing and Activities Assistant ABOUT THE ROLE As Wellbeing and Activities Assistant, your focus will betosupportthe WellbeingCoordinator in providing a wide range of activities to engage and stimulate the resident's physical, cognitive, and social well-being. Other responsibilitieswillinclude: Maintaininga safe living and working environment,contributing to the positive and professional image of thehome. Reportingany changes in residents physical or emotional condition to the Wellbeing and Activity Coordinator, Home Manager, and the care staff. Supporting with ordering and preparing supplies for upcoming activities as directed. Supporting establishing links with the local community (e.g., schools, spiritual groups, museums/libraries) to encourage access to the wider community and promote intergenerational activity. ABOUT YOU Tosucceed in your application, you will live our values of caring,supportive,honest, respectful, and accountable in everythingyou do. Our ideal candidatemust: Have effective communication skills, verbal andwritten. Demonstrate understanding of the role interaction plays in the generalwell-beingofpeople. Have apositive attitude toward older people and a commitment to providing stimulating, quality activities and social events. Have previously worked with older people in a residential nursing Dementia setting. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the later years of ourresidents' lives should be as enriching as any other. Our vision of creating meaningful livestogether is achieved by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whileestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs

Food & Beverage Assistant - Baycroft Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours: 40 Hours per week, working weekends on rota (Shift Times 0730-1800 working over 4 days)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE FRONT OF HOUSE HOST ROLE:Within your role as Front of House Host, you can really make a difference to our residents’ lives. Some of your responsibilities will include:

Serving residents their meals, snacks & beverages
Replenish all snack stations
Clean up after all meals
Re-lay tables & cloths
Cleaning the dining/kitchen areas

ABOUT YOU:We want someone proactive, passionate and ambitious to support us to create the best person-centred environment for our residents and to connect us to our local community. You’ll be genuinely valued and empowered as an integral part of our team. You will have the following experience:

Excellent Customer service skills
Good knowledge & experience in the food/restaurant Industry
Knowledge of COSHH & health & safety standards
Have a friendly & caring attitude
Able to engage well with the residents and their families
Understanding of people with Dementia
Able to work independently & as a team

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Front of House Host role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.
You may have experience as
Waiter, Waitress, catering assistant, maître d’, server, Food runner, bartender, sommelier, host stand, dining assistant, Food & Beverage Assistant

Do you have a passion for nature and conservation? Are you ready to step into a role where your expertise in ecology can shape landscapes, support biodiversity, and connect people with nature?

At Staffordshire County Council, we are committed to creating an innovative, ambitious, and sustainable environment where everyone thrives. As part of our Environment & Countryside Service, you'll join a vibrant team dedicated to preserving 4,500 km of public rights of way, overseeing breath-taking country parks, and leading essential conservation projects. Our vision is to foster sustainable communities, improve local ecosystems, and champion Staffordshire’s countryside.

You will be joining us at an exciting time at Staffordshire County Council as we develop our Local Nature Recovery Strategy (LNRS) and are committing substantial invest in our Countryside Estate. You’ll have the opportunity to develop your skills, make impactful decisions, and work toward a sustainable future for Staffordshire’s Country Parks and wider environment.

This role is based at Cannock Chase with access to desk space in Stafford and travel throughout the County.

​This is a full time role fixed term for 2 years.

Main Responsibilities

As our Countryside Ecologist, you’ll bring expert ecological guidance to support the management of Cannock Chase, country parks, and other natural spaces. You’ll be hands-on managing habitat restoration, conservation projects, and the reintroduction of grazing initiatives for a internationally important heathland, whilst ensuring compliance with relevant local and national legislation.

You’ll work across Staffordshire and as part of with a passionate team to lead habitat conservation projects and Countryside Stewardship schemes, forge partnerships, and inspire local volunteers, while ensuring compliance with environmental standards and legislation.

You will also:

• Lead the ecological management of habitats and species across Staffordshire’s countryside estate.
• Lead on reviewing and developing conservation grazing projects.
• Develop and manage projects, including species recovery, habitats and legal compliance.
• manage grants and environmental schemes, from applications to reporting compliance.
• Collaborate with county environmental specialists, statutory agencies, and local stakeholders; including public consultation activities.
• Supervise and empower volunteers, fostering a positive culture for conservation and community engagement.

The Ideal Candidate

What You’ll Bring:

• A degree or equivalent experience in ecology or a related field.
• Strong background in habitat management, conservation methods, and biodiversity legislation.
• Practical skills in contract management, GIS, and public engagement.
• Physical fitness to work outdoors across all seasons and a full driving license.
• Ability to form working relationships with dispersed individuals and teams.

If you would like more information about the role, contact CathyTaylor cathy.taylor@staffordshire.gov.uk

Interview Date: Wednesday 11 December 2024

“We’re happy to talk flexible working”

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

Proud member of the Disability Confident employer scheme

BANGOR UNIVERSITY

SCHOOL OF COMPUTER SCIENCE AND ENGINEERING

Pilot Plant Technician (2 posts)

(Ref: BU03695)

Salary: £25,742 - £26,444 p.a. (Grade 5)

Applications are invited for two fixed-term, full-time Pilot Plant Technician roles working in the Nuclear Future Institute (NFI) at Bangor University, part of the School of Computer Science and Engineering. This exciting opportunity will provide skills and experience of working within the nuclear fusion industry, working on state-of-the-art research facilities and providing input to current development at the University.

Duties will include assisting in the construction and operation of a number of fusion energy relevant testing rigs and supporting the NFI's research in nuclear fusion. The technicians will have the opportunity, as part of a team, to work in partnership with large industry organisations.

Candidates should be educated to A-level standard (or equivalent, including in-work training and experience) in chemistry or a related subject and have previous experience working as a technician or have an engineering background. Clear communication skills and the ability to work as part of a multi-disciplinary team on this exciting project are essential.

The successful candidate will be expected to commence on 01/01/2025 and the post is available until 31/03/2025.

This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.

Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Closing date for applications: 24 November 2024

Informal enquiries may be made by contacting: Prof Simon Middleburgh, Co-Director of the Nuclear Futures Institute at Bangor University, s.middleburgh@bangor.ac.uk

Committed To Equal Opportunities

Provides clinical leadership of the project including public facing elements of the programme where necessary Provide the Director of Elective and Emergency Care Improvement and their team with expert guidance on clinical issues relating to the improvement of emergency care systems, including the content and reporting methodology As part of the medical leadership team provides professional leadership of the teams medical staff, ensuring team members are fully inducted and competent to appropriately deliver the teams key messages and to advise on service improvement. Actively participates in diagnostic visits, proactively providing advice, guidance and constructive challenge to clients. Promote the teams message of whole system alignment and patient flow Provide professional advice to the Improvement team as required Be actively involved in the development of the teams offer to the service and NHS England Support team members at meetings with external bodies and partners (including Medical Colleges, Think-tanks, NHS bodies (including Regional Offices), the CQC, National Clinical Directors etc), the Department of Health Design and provide clinical challenges as part of engagements Maintain up to date knowledge of relevant thinking, developments and research in urgent and emergency care and share new and innovative ideas with the team and clients Take the lead as appropriate in team interactions with client medical staff Leads and supervises research and development of clinical improvement and analytical tool kits Takes a lead role in the production of written improvement guidance Any other duties that may be required The post holder will comply with all of the teams Standard Operating Procedures. He/she will maintain patient confidentiality at all times and adhere as appropriate to NHS Improvements and/or local whistle blower policies. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Whether that's helping people to live independently, or creating spaces to learn, work and play, you'll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We have a rewarding new opportunity for a Senior Community Support Worker (Positive Behaviour Support) to work within our new service based in Wythenshawe however supporting young people and families across Manchester.

Working therapeutically within a person-centred PBS model you will support young people and families to stay together and thrive. Our ultimate goad is to improve the quality of life for all those we support.

The service is based in Wythenshawe, Manchester however you will work across Manchester supporting several families.

As a specialist service there is a comprehensive package of training and support either internally within the Trust's Learning & Development Team or externally with our professional partners (which include social services and CAHMS).

The role includes……..

As a Senior Community Support Worker (Positive Behaviour Support) you will provide first line management to a team of Community Support Workers (Positive Behaviour Support), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development.

You will work alongside other practitioners within the service and community, to upskill and increase the resilience of children and their families. You will have the opportunity to receive formal Positive Behaviour Support (PBS) training and coaching from qualified behavioural specialists.

What can you bring to the service...?

• Do you have an NVQ Level 3 in Children & Young People’s Workforce, or equivalent QCF?
• Do you have experience of and coaching staff, and nurturing team development?
• Do you have considerable experience working with children with disabilities, including autism?
• Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
• Can you make a direct positive impact on the lives of children and their families?

Benefits include…..

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Help us make a change to the people we support.

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now. If you have any questions relating to the role, please get in touch at jobs@togethertrust.org.uk. We would love to hear from you!

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.

We may remove this advert should we find the success candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

Sets up glasses, silverware, dishes, trays, napkins, condiments and cold menu items (e.g., salad, dessert, bread and cold beverages) on a serving line. Removes dishes and trays from tables. Operates, breaks down and cleans all electrical equipment for food preparation. Cleans kitchen equipment (e.g., worktables, sinks and refrigerators). Separates food waste and trash from dishes, glasses and silverware in dishwashing area. Loads and operates dishwashers, stores clean dishes, glasses and silverware. Washes tables and counters, vacuums and shampoos carpets. Sweeps and mops kitchen floors, cleans windows, washes walls and cleans and sanitizes trashcans. Sorts, washes, peels and cuts fresh fruits and vegetables.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12601502

Starting at $16.86 Per Hour (NA 1)

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you thrive in the tranquility of the night, providing essential care and support to those who need it most? If so, we have the perfect opportunity for you to shine.

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield, regardless of the hour. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Night Care Support Worker you will work 12 hour shifts and play a vital role in providing comfort, reassurance, and assistance to individuals during the nocturnal hours. You will have the opportunity to not only provide essential personal care, but to monitor residents and support the evening and morning routines for our residents.

We understand the unique challenges and rewards that come with working night shifts, which is why we offer:

Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We're looking for dedicated individuals who thrive in the nighttime and are committed to delivering high-quality care with compassion and empathy. Can you provide comfort and support to those in need, even when the world sleeps? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a member of our team, you will work 12 hour shifts and have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. Together we will create meaningful experiences and foster a sense of belonging for those we support.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Job Title: Income Officer

Location: Homebased Warrington

Salary: £27,898 - £29,000

Hours: 35 per week

So…. What is this role exactly?

This is an exciting opportunity for a customer focused individual, to join our fantastic income collection team, with the potential for extension or a permanent contract, for the right person. You will be homebased living within a 25-mile radius of our Head Office in Warrington.

This role is perfect for someone would enjoy working in a fast-paced collections environment, who is target driven but wants to maintain a healthy work-life balance! You do not need to be experienced in collections to apply, a background in phone-based customer service is an ideal starting point. We are looking for an individual who is resilient, well organised and be able to handle both challenging and sensitive conversations with customers. In this role, there is no requirement for you to visit customers in their homes.

What will my working week look like?

You will be working 35 hours a week, Monday to Friday. You will be homebased, living within a 25-mile radius of Warrington and a reasonable travelling distance of our Head Office in Birchwood, to attend occasional meetings and training courses.

You will visit Head Office frequently throughout your induction period, but once that is completed, you will be required to visit usually just twice a month for team days.

Your day-to-day work will involve handling inbound calls and managing a caseload of customers.

• reviewing rent accounts
• contacting customers by telephone and through our digital platforms
• identifying reasons for any arrears
• discussing repayment options and making affordable, sustainable arrangements
• offering basic welfare benefit advice

Where a customer’s circumstances are more complex, you will collaborate closely with our specialist money advice, tenancy support and housing management teams, to ensure we get the best outcomes we can for our customers and for YHG.

What will I be responsible for doing?

You will be designated a patch of properties for which you are responsible for collecting the rent and/or charges. You will make calls and take action to recover outstanding rent, mitigating loss of income by being proactive in terms of supporting customers with making sustainable payment arrangements and benefit claims.

As well as managing your own caseload you will answer inbound calls from our customers on a daily/rota basis, ensuring referrals are made to internal and external agencies, so that we can be confident that our customers are getting the support they need. You will also make decisions around progressing cases to legal action when all other avenues have been exhausted.

And what would make me stand out from the crowd?

To be a successful Income Officer, here at YHG, you will have….

• Experience or interest in collections.
• Customer service experience, ideally in a phone-based environment.
• Excellent communication skills, not afraid to ask probing questions to get to the root cause of any financial issues.
• Experience dealing with complex customer situations, some of which may stem from a temporary or longer-term vulnerability.
• the ability to manage a varied caseload in a fast-paced environment.

Ideally you will ….

• An understanding of the benefits system (Housing Benefit, Universal Credit)
• have excellent customer care skills.
• be well organised, self-motivated and a problem solver.
• have effective communication and interpersonal skills.

This role is really suited to someone who can understand our customers and their circumstances, someone who is not afraid to ask questions, and through professional curiosity, can get to the underlying issues, someone who will make our customers feel supported and work with them to find solutions to their debt issues.

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer a salary in the range of £27,898 - £29,000 for a 35-hour week working Monday to Friday. You’ll also have 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

We offer a home working culture, giving you more time at home, no more daily commute or the expense that comes with that. However, we know that those social interactions with your teammates are also important, so we have a state-of-the-art collaboration space based in Birchwood, Warrington (which you will need to be able to comfortably commute to when needed for team days, meetings, and training etc).

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We are an employer of choice, over 88% of colleagues here recommend us as a 'great place to work.

Closing Date: 18th November 2024

We review applications as they are received and reserve the right to close this advert early; if you are interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

• Screens and interviews patients and perform bio-psychological social evaluations.
• Develops and implements initiatives to mitigate psychosocial stressors and risks and optimize Airman performance.
• Exercises full professional responsibility in psychological consultation, education, and training to military commanders/senior leaders, other mental health professionals, and medical staff.
• Provides evidence-based, clinical psychology services.

Starting at $103,409 Per Year (GS 13)

• Screens and interviews patients and perform bio-psychological social evaluations.
• Develops and implements initiatives to mitigate psychosocial stressors and risks and optimize Airman performance.
• Exercises full professional responsibility in psychological consultation, education, and training to military commanders/senior leaders, other mental health professionals, and medical staff.
• Provides evidence-based, clinical psychology services.

Starting at $103,409 Per Year (GS 13)

Care Assistant - Days – Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 33/44 Hours available per week, working weekends on rota (Hours 08:00-20:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.