Total 934 job vacancies in Ashford, TN24 0LX

Colleague Support Engineer

Salary: Up to £25,725

FT – 35 hours per week

Hybrid – Ashford 2 days a month in office

At Saga, our Technical Operations team supports c.2500 colleagues! With most of our workforce being remote. We need our Support Engineers to have a keen interest and knowledge of IT equipment and tools and be able to use their own initiative to find the best resolution or diagnosis.

You will be responsible for delivering the best possible service to our colleagues ensuring that the technology systems they use operate to the highest levels possible in terms of reliability and performance. You will do this by providing outstanding service delivery and responding to ever-changing priorities and demands from across the business.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

Working as one of our Colleague Support Engineers, your responsibilities will be:

• Following our Business Code of Conduct and always acting with integrity and due diligence.
• Providing first lines of technology support to the business user community.
• Working closely with all areas of the Technology team to identify and resolve problems affecting service delivery.
• Resolving problems where feasible and/or owning the problem resolution (liaising with third parties as appropriate) until solution, ensuring that the business users are regularly informed of progress.
• Recognising issues and escalating appropriately, according to procedures, to both the Technology team and other areas of the business.
• Liaising with internal and external bodies, including user groups, business supervisors, Technical Consultants, Strategic Planning, Project Managers and IT consultants.
• Communicating technology support issues effectively to the business by translating of technical jargon into layman’s terms.
• Monitoring machine and application performance and recognising and raising issues with the business, Services and Technology teams as appropriate.
• Working within any SLAs agreed with management and various areas of the business.
• Working collaboratively with colleagues across the business to make sure my team and I support Saga’s strategic initiatives.
• Creating and maintaining technical and process documentation.
• Taking support requests on the phone & through webchat.
• Managing my own queue of work in Service Now within the SLA requirements.
• Maintaining a reasonable CSAT rate and providing an exceptional level of customer service.
• Monitoring and managing a shared mailbox.
• Managing my own workload and using my initiative to complete tasks and training during off-peak times.

The Ideal Candidate

We are looking for a candidate who can demonstrate the following skills and experience;

• Communication skills
• Strong customer service capability. Experience working in customer service is favorable
• Able to work methodically under pressure.
• Good analytical skills, able to use data to determine the cause of incidents, and able to act on this data to resolve incidents
• Experience working on an IT Service Desk within a corporate environment is beneficial
• A basic level of awareness of the ITIL service management processes including incident, problem and change management is useful.

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-KF1

HMP Bronzefieldare looking for a Neurodiversity Tutor(SEN) to join their dedicated learning team.This role offers an exciting opportunity for an enthusiastic subject leader to provide dedicated Special Educational Needs support for prisoners to increase their engagement with the regime and become aware of relevant coping strategies on offer and to plan, develop and implement and activities and appropriate support for residents.

HMP & YOI Bronzefield is the largest women’s prison in Europe which accommodates a diverse and complex population of women from restricted Status women who require the highest levels of security, women on remand (Who are often experiencing custody for the first time) as well as supporting women with chronic mental health conditions.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

• Liaise with other departments to ensure all learners with neurodiverse needs are supported to develop self-confidence, independence and improve their knowledge and skills.
• Working with individuals who may have physical disabilities, sensory impairments (i.e., visual or hearing), speech and language difficulties, learning difficulties such as dyslexia, conditions such as autism, social, emotional, and mental needs or have a combination of these difficulties.
• Initiate and carry out assessments and prepare and manage the assessment paperwork.
• Ensure that quality assurance procedures are adhered to and are used to achieve high standards.
• Assist in the development of behaviour policies and procedures to meet the needs of all learners.
• Work and collaborate with other teaching staff within the department/prison to ensure that the activities reflect the needs of the prisoners within the subject areas e.g., in healthcare.

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

• Full teaching qualification (Minimum of CTLLS) or PGCE
• A minimum of two years of qualified teaching experience
• A good understanding of the Special Educational Needs and Disability (SEND) code of practice.
• To have an interest in the rehabilitation and resettlement of offenders.
• The ability to manage confrontation and challenging behaviour.
• Patience, understanding and empathy with learners.

Package Description

Salary up to £38,362.27 depending on experience + London weighting.

37.50 hours (Regular Monday – Friday pattern).
Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached.

All offers are subject to full security clearance checks.

About The CompanyAt Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

To be considered for an interview you must:

• have a disability defined by the Equality Act 2010
• provide evidence in your application that you meet the minimum criteria in the job description
• meet all of the qualifications, skills or experience defined as essential.

Ready to be part of something greater? Apply today!

Come and join us! We have excellent full time opportunities for ITU Support Workers within the Critical Care department at The William Harvey Hospital in Ashford. We are a busy 18 bedded mixed level unit admitting emergency and elective admissions from a variety of specialities. We are a friendly, welcoming team, working within a dynamic, responsive and growing unit.

As a unit we pride ourselves on delivering consistent high standards of holistic care. This is reflected in our ICNARC data, performance metrics and feedback from patients, relatives and visitors to our unit.

We offer a supportive environment with an extensive induction programme; this includes the Care Certificate. This is a national induction programme for all newly employed ITU Support Workers. Within EKHUFT the care certificate will form part of the non-registered development pathway and the certificate awarded will be transferable between health care settings

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.


This advert closes on Monday 11 Nov 2024

Are you an experienced senior HR Business Partner? Are you looking for a new challenge in an innovative and dynamic organisation? One where you can develop your career, enhance your skills and be a part of delivering great care for patients? A place you’ll be valued for the contribution you make to delivering the organisations people strategy and objectives?

We’re looking for an enthusiastic, kind, responsive and adaptable HR professional to join us as the Head of our Business Partnering team. With services based across Kent, Sussex and London there’ll be occasional travel, although much of the time you’ll work remotely and will connect with colleagues digitally.

You’ll be an integral and visible member of the senior leadership teams in the designated service you’ll be supporting and the People and OD team. You’ll shape the strategic direction of services as a trusted partner, have great leadership skills with the ability to engage and motivate colleagues around you, support the team to deliver our ambitiousWe Carestrategy and support culture change and development to enable us to become the best employer.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn’t a requirement for this role you’ll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times. If you can bring a professional approach and fresh ideas, why not join us!

As a senior People professional, you’ll develop a robust and in-depth understanding of your workforce, model our leadership behaviours and live the values of the organisation. You’ll identify and deliver OD interventions to drive cultural change; identify creative and innovative solutions to address workforce challenges; be the voice of your services on workforce matters; deliver on key priorities and inspire and support your teams to think differently to meet the challenge of continuing to deliver exceptional healthcare services in a continuously changing landscape.

You’ll have experience of:
• analysing data and workforce metrics to identify people challenges, inform decision making and drive change;
• leading organisational change and TUPE processes;
• organisational development fostering a positive and inclusive workplace culture;
• partnering with teams to identify talent gaps and implement strategies for recruitment, retention, and succession planning;
• developing programmes to enhance employee skills;
• building excellent working relationships with stakeholders and collaborative working to deliver workforce strategy;
• leading a team of HR professional

You’ll get:
• a competitive salary, not commission based;
• a great NHS pension and benefits package;
• a supportive workplace where your health and wellbeing is a high priority;
• a place to bring your ‘whole-self’ to work;
• remote and flexible working options;
• development to enable you to achieve your aspirations.

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

It is important to us that all our staff are aligned to our Values and in particular the behaviours we expect from KCHFT managers. With this in mind as part of the selection process for this position you will be asked to complete two other activities in addition to the competency-based interview that you will invited to. This extended selection process is designed to assess your management style and the specific details of the exercises will be given if you are successfully shortlisted. The provisional date of the selection event is Thursday 5th December 2024, although this may be subject to change.

Find out more about the community difference here.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.


This advert closes on Sunday 10 Nov 2024

Shepherd Neame is looking for a Sous Chef to join our team, so if you are a proven chef with experience at a senior level and you are looking for a new challenge; this may be just the job for you.

The Singleton Barn is a tithe barn dating back to 1631 and a pub where history and heritage combines with contemporary style to stunning effect. Located just outside of Ashford in Singleton, the pub is easy to reach by car or bus, and is a short journey from Ashford International Station. Family friendly, with a large garden and play area for the kids, Singleton Barn is also one of the most popular pubs in Ashford for live sport. The pub offers a delicious menu of freshly prepared dishes and tempting daily specials from the blackboard.

We know that an excellent Sous Chef is one of the key ingredients to a successful kitchen, so this role will see you supporting your Head Chef, deputising in their absence and assisting with the development of the kitchen team to deliver efficient, high quality food service to our customers.

WHATS IN IT FOR YOU?

• Competitive hourly pay rate or salary
• A share of tips in addition to your pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

HMP & YOI Bronzefield is the largest women’s prison in Europe which accommodates a diverse and complex population of women from restricted Status women who require the highest levels of security, women on remand (Who are often experiencing custody for the first time), as well as supporting women with chronic mental health conditions.

We are seeking a dedicated and compassionate Learning and Skills administratorto join our team,

In this role, you will be responsible for ensuring the smooth administration and coordination of qualifications and assessments.Your duties will include providing general administrative support across various Learning & Skills areas, actively recruiting prisoners for job roles, and liaising with prison departments to capture all regime data.You will also track and record prisoner progression achievements and produce weekly performance reports for the Senior Leadership Team.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.For more information on Sodexo Careers please visit Sodexo CareersMain Responsibilities

• Inputting qualification data into national databases
• Checking prior learning via the Learner Record Service
• Handling employment queries and monitoring employment percentages
• Producing statistical reports and conducting monthly quality checks
• Meeting regularly with work areas to discuss progress
• Improving the prisoner employment allocation process
• Authorising prisoner pay sheets and maintaining records
• Ensuring efficient administrative support and compliance with relevant policies
• Providing performance reports and taking minutes when required
• Covering staff absences and participating in necessary training

Please see attached job description for further information regarding the role requirementsThe Ideal Candidate
Essential

• Administrative experience
• Ability to work under pressure and meet deadlines
• Strong workload management and prioritisation skills
• Proficient in Microsoft Word and Excel
• Excellent attention to detail and accuracy
• Effective written and verbal communication skills

Desirable

• Understanding of the complexities of the prison regime
• Knowledge of the Custodial Management System or a willingness to learn
• Strong focus on managing results
• Embraces innovation and change
• Committed to growth, client and customer satisfaction, and service quality

Package Description

Salary up to £25,410.55 + 3729.24 (LW) - depending on experience.

Working Hours - 37.5 hours per week.

Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached.

All offers are subject to full security clearance checks.

About The CompanyAt Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

To be considered for an interview you must:

• have a disability defined by the Equality Act 2010
• provide evidence in your application that you meet the minimum criteria in the job description
• meet all of the qualifications, skills or experience defined as essential.

Ready to be part of something greater? Apply today!

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. It is important to us that all our staff are aligned to our Values and in particular the behaviours we expect from KCHFT managers. With this in mind as part of the selection process for this position you will be asked to complete two other activities in addition to the competency-based interview that you will invited to. This extended selection process is designed to assess your management style and the specific details of the exercises will be given if you are successfully shortlisted. The provisional date of the selection event is Thursday 5th December 2024, although this may be subject to change. Find out more about the community differencehere. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

senior sous chef | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. with over 165 restaurants, we are looking for a senior sous chef to join us on our continuous journey to nourish us all from bowl, to soul

the role |

as a senior sous chef you’ll be an inspirational leader, creating a positive environment for your team + guests. you will support in continuous coaching + developing your team to be the best they can be whilst driving your restaurant performance and deliver amazing results

if you |

• focus on creating a positive environment where your team feel cared for + listened to, celebrating successes. prioritising nurturing + developing talent within your team, role modelling a coaching culture within the management team
• are dedicated to ensuring an excellent guest experience, ensuring every dish is prepared to exceptional standards whether through your own efforts or by equipping your team with the necessary skills and mindset
• are experienced in ensuring your kitchen’s food, health and safety standards are spotless, understanding the financial performance of a kitchen including gross profit, stock control + labour costs, spotting opportunities and proactively either as a head chef or senior sous chef
• are focused on building a coaching culture within your team, working with your head chef to build a strong team from recruitment + ongoing development. committed to fostering personal + professional growth within your team
• a forward-thinking problem solver, able to think on your feet and make quick decisions

what we look for |

• a head chef or senior sous chef with experience leading a kitchen team, driving performance through positive behaviour + actions in a fast paced + complex environment
• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported
• experienced in ensuring your kitchen’s food, health and safety standards are spotless
• experienced in understanding the financial performance of a kitchen including gp and stock control
• experienced in managing the labour cost of your team, reacting to changing demands where necessary
• an individual who leads to inspire and engage their team to nourish + flourish in their role and career
• passionate about creating an inclusive environment where your team feel respected + that they belong
• a forward-thinking problem solver, able to think on your feet and make quick decisions

wok’s in it for you |

• bonus scheme – up to £3,000 a year bonus opportunity
• share of the tips
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• be the first to experience our brand-new menus
• dry-cleaned chef whites provided every shift
• wagamama parties throughout the year with vip guests
• be known nationwide as a wok star – our national recognition programme

in addition to this, we offer all the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

kitchen team member | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. whether you’re looking to start a career in the kitchen or just looking for a wok inspired side hustle this could be the role for you. with over 165 uk restaurants and growing, we’re on a mission to nourish us all from bowl to soul

the role |

as a kitchen team member at wagamama you'll play a key role in our kitchen, preparing and serving our fresh food to standard with care. working alongside a talented team of over 100 nationalities, not only will you gain key life skills at wagamama, you'll make great friends too, all whilst ensuring that our guests receive delicious food the wagamama way

if you...

• would love to provide exceptional dishes for our guests
• have a genuine passion for fresh food, we don’t use microwaves or heat lamps in our kitchens
• like buzzing environments, keeping organised and have excellent attention to detail
• foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities

we’d love to hear from you

wok’s in it for you |

• weekly pay + share of the tips
• flexible hours to support your side hustle
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• fresh clean uniform provided by us for each shift
• be the first to experience our brand-new menus
• wagamama parties throughout the year with vip guests
• be known nationwide as a wok star – our national recognition programme

in addition to this, we offer the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

Funeral Arranger
£24,609 per annum (£12.62 per hour) plus benefits
Full Time 37.5 hours per week, Monday-Friday 9am-5pm
Ashford, Kent TN24 9AE


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones.


You don't need previous experience as we provide full training and ongoing support so you'll have all the tools you need for your new role. You'll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


Find the kind of job satisfaction you didn't think was possible. Apply today.


What you'll do


* as a certified funeral arranger, you'll provide expert guidance and advice to help clients plan the perfect service
* assist with family visits and answer any queries they have
* build positive relationships in the local community
* hold the fort at the funeral home (they'll be times when you'll be the only one in branch)
* support with manual handling of coffins and the deceased


This role would suit people who have


* a passion for delivering great customer service and building relationships
* excellent communication and admin skills plus strong attention to detail to make sure regulatory policies and processes are always adhered to
* high levels of empathy, discretion and care


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities



Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


In this role you'll work under FCA regulation - we'll provide you with all the training you need to become a 'certified colleague'.


To make sure you're eligible to advise clients on 'pre-need' funeral plans as a 'certified colleague', we'll perform FCA (Financial Conduct Authority) and financial integrity checks. These aim to identify financial sanctions such as CCJs (county court judgements) or bankruptcy. Your credit score will not be checked as part of this process.



Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Client Name: East Kent Hospitals Uni. NHS Foundation Trust

Role: Locum Consultant in Histopathology

Rates: £100 - £120 per hour (PAYE)

Shifts: Full Time, Monday to Friday

Location: William Harvey Hospital

Benefits:

• We supply 95% of all NHS trusts and Health boards across the UK (more than any other agency)
• Free Revalidation & Appraisal support
• Designated body GMC connection with Medacs Healthcare
• Weekly Payroll
• Access to The Support Hub - our support service to help support your mental health and well-being and enable you to deliver outstanding care
• First sight of shifts across multiple NHS trusts
• A dedicated placement officer
• Free CPD courses and career support with Medacs Academy
• Hundreds of new shifts available every day
• Long term jobs and short shifts available
• Lucrative referral scheme
• 24/7/365 support - we're here when you need us

Alongside a friendly, multidisciplinary team of dedicated healthcare professionals, you will be using some of the most advanced medical equipment in the country to diagnose, treat, and prevent a range of diseases, making or confirming various diagnoses by studying tissue and fluid samples.

Working flexible shifts at East Kent Hospitals Uni. NHS Foundation Trust, you will identify disease and build an appropriate treatment plan based on your expert knowledge of what the patient is likely to experience in the coming days and weeks.

Using your diagnostic skills, you will determine what tests need to be carried out and interpret the subsequent test results, determining the appropriateness of further investigations. You must then draw upon your superior communication skills to provide this critical information to both patients and your fellow health professionals.

Main Duties/Responsibilities

As a Pathology Doctor with East Kent Hospitals Uni. NHS Foundation Trust you will:

• Actively support patients and their families, communicating clinical information to explain a diagnosis using various methods to ensure practical understanding.
• Work in and where appropriate, lead a multidisciplinary team.
• Assess and prioritise patient/client requirements, delegating effectively to others.
• Examine a range of patients, using your diagnostic skills to determine any tests needed.
• Support and advise clinical staff, advising them of the use and limitations of each diagnostic investigation.
• Provide advice and interpret test results, assessing the appropriateness of further investigations.
• Deliver clinical care to patients where needed and conduct ward rounds and outpatient clinics.
• Oversee the smooth running of the Pathology Department, where required planning the workload and staffing requirements.
• Supervise and teach junior medical staff as required.
• Carry out research and keep up to date with new information.
• Responsible for adhering to the NMC professional Code of Conduct.

Qualifications/Licenses/Certifications

Essential

• Be a GMC registered Doctor (you do NOT need to be on the Specialist Register).
• Have relevant experience at Consultant level, or references to support your transition up to Consultant level.
• Hold evidence of stand-alone Right to Work in the UK (unfortunately locum jobs aren't able to offer visa sponsorship)
• You will need to pass an enhanced background check (DBS).

So, if you are an experienced Pathology Doctor with an inquisitive mind and the determination to understand, diagnose, treat, and prevent disease, apply today and be a part of the outstanding team at East Kent Hospitals Uni. NHS Foundation Trust

Call Quality Assurance Lead

Salary: Up to £30,000 Depending on experience

FT- 35 hours
Hybrid (Ashford or Crawley site depending on your location)

Our STG Operations team is seeking a QA lead, to be responsible for monitoring all customer journey channels, so that we can assess and record the experience we are providing on a case-by-case basis. Whilst ensuring clear, honest feedback is available for our colleagues in the contact center.

Our Ideal candidate will drive call quality within Operations by monitoring a volume of calls, emails and processed bookings, scoring both the soft skills displayed during the conversation but also the accuracy of the output in Tigerbay.

The QA Lead will work regularly with Regional Managers, Operations Managers and Business Trainers, to ensure that stakeholders are aligned in our pursuit of customer excellence.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package.

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays!
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

As our QA Lead, you will be accountable for the following tasks:

• Identification and monitoring of a set volume of calls per Operational staff member in a reporting period.

• Providing an assessment score with supporting commentary – Collating scores in a database and distributing regular reports

• Calibrating the monitoring scores provided by our Regional and Ops Managers. (Ensuring consistency)

• Completing highly confidential investigations and writing summary reports

• Identification and distribution of calls for Senior Leadership to listen to

• Having a strong knowledge of processes and products to ensure you take ownership when monitoring calls and avoid unnecessary escalation

• Operating in a ‘continuous improvement’ culture, working with other leaders through Ops and L&D to not just provide scores but help improve performance

• Proactively reporting any pertinent information through line management

• Recording the source reason/purpose for the call from the customer viewpoint, to help drive overall improvement in service

The Ideal Candidate

• Able to articulate ideas clearly and effectively through both spoken and written channels.
• Meticulous in handling tasks, ensuring accuracy and precision.
• Ability to interpret data to recognise call trends and take action.
• Highly vigilant and inquisitive, able to identify and act upon potential risk items without support or guidance.
• Dependable and discreet, able to be entrusted with sensitive information.
• Skilled in organising and managing administrative processes efficiently.
• Capable of maintaining productivity and quality even in fast-paced environments.
• A desire to investigate and enquire where others may not, the ability to identify and follow through on gut instinct.
• Experienced in Report Writing and being accountable for regular submission of data and commentary.
• Strong capability with Excel and PowerPoint.
• Experienced using call recording platforms and an understanding of how to best identify and select calls.
• Experience in Customer Service or Contact Centre environments.
• Proven ability to work toward and surpass performance goals.
• Familiarity with travel industry practices, trends, and customer expectations is preferred.
• Experienced in PowerBI and/or Zoho Analytics is beneficial but not required.

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Remote

Please refer to the Job Description and Person Specification for full details of the role and the essential and desirable criteria for applicants. The successful candidate will be expected to participate in a rota offering extended hours & on the Orthopaedic rota at weekends & bank holidays

Telesales Advisor

One of the country's leading insurance companies have a new exciting sales role.

• £23,500/annum
• Monday to Friday 09.00-17.00 with one hour for lunch - 35 hours a week
• Free parking
• 26 days annual leave plus bank holiday
• Birthday day off in addition to annual leave
• Option to buy/sell 5 days holiday per year
• Health Cash Plan

The job

Working to realistic telephone sales targets, the successful person will enjoy developing sales opportunities from the current pipeline of small commercial prospects:

• Involving outbound calls to existing and potential clients, obtaining general insurance renewal dates and new quotations to pass to the sales team to quote
• Delivering the highest level of customer service
• Working on the CRM, update records for every customer conversation and contact, ensuring all notes are captured clearly, accurately and timely

The Person

• Confident communicator with previous sales/customer service experience
• Good MS Office key boards skills with CRM experience
• Persuasive and credible team player
• Good written and spoken English

Own transport & full UK driving licence.

Please submit your CV (in Word) and cover letter outlining your relevant experience and explaining why you are interested in this role.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

Email:m.potton@newappointmentsgroup.co.uk

Twitter: @nagforjobs