Total 6 Manager job vacancies in Chippendale

Position: Customer Service Manager
Type: Full-time
Employer: Ridly Pty Ltd
Location: Chippendale, NSW
Salary: $90,000 (Full-time)
Overview of the Company:
Ridly Pty Ltd is a leading eco-friendly rubbish removal company based in Sydney, founded in 2019. Ridly specialises in sustainable waste management, offering customers comprehensive, customer-centric rubbish removal services for items too large for standard disposal. Ridly is committed to exceptional service, reducing landfill waste through recycling, and contributing to environmental efforts by planting trees and supporting food donation programs. Operating with a fleet of six trucks, Ridly serves up to 60 customers daily and has expanded operations to Melbourne as part of its growth strategy.
Main Duties and Tasks:
Develop Customer Service Strategies: Design and implement strategies that enhance customer satisfaction, ensuring a high level of customer loyalty and retention.
Customer Service Policies and Procedures: Oversee the development of customer service policies, programs, and processes that align with Ridly's goals and objectives.
Team Leadership and Management: Lead a team of customer service representatives, offering guidance, feedback, and performance evaluations to improve team effectiveness.
Customer Service Metrics Analysis: Monitor and analyze key customer service metrics to identify areas for improvement, addressing any concerns with corrective measures.
CRM Management: Implement and manage customer relationship management (CRM) systems to ensure efficient tracking and management of customer interactions and relationships.
Stay Updated on Industry Trends: Keep up-to-date with the latest customer service trends and best practices to ensure Ridly maintains its competitive edge in the industry.
Requirements:
Australian Citizens and Permanent Residents are encouraged to apply.
Bachelor’s degree in Business Administration or a related field.
2+ years of experience in customer service, preferably in a leadership or managerial role.
Proven experience in developing and implementing customer service strategies, policies, and procedures.
Strong leadership and team management skills, with the ability to guide, mentor, and evaluate performance.
Experience with customer relationship management (CRM) systems and customer service metrics analysis.
Excellent communication and interpersonal skills to effectively manage customer interactions and team dynamics.
Strong problem-solving and decision-making abilities to address customer service issues and implement improvements.
Up-to-date knowledge of industry trends and best practices in customer service to ensure a competitive advantage.
How to apply:
Please apply with your resume via the online portal.
only shortlisted candidates will be contacted.

Part of the Accent Portfolio of brands, Glue Store is the original House of Brands premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports culture and brands designed to fire up and inspire individual style. Which means more styles for you to create your you. Mix, match or blend the choice is yours. The style is yours. The style is you.


Glue is looking for an Assistant Manager to join the team at our Central Park Store! 
The Role:
An Assistant Store Manager  at our  Central Park store , you will support the Store Manager by leading, driving and inspiring your team to achieve overall success.
 Benefits & Culture:

... Click here to view more detail / apply for Glue Assistant Store Manager ? Central Park

Part of the Accent Portfolio of brands, Glue Store is the original House of Brands premium retailer. We exist to deliver on-trend clothing, shoes and accessories from an aspirational brand assortment that empowers individuals to be fashion leaders and live their lifestyle. We do this by curating the ultimate edit of global street, fashion and sports culture and brands designed to fire up and inspire individual style. Which means more styles for you to create your you. Mix, match or blend the choice is yours. The style is yours. The style is you.


Glue is looking for an Assistant Manager to join the team at our Central Park Store! 
The Role:
An Assistant Store Manager  at our  Central Park store , you will support the Store Manager by leading, driving and inspiring your team to achieve overall success.
 Benefits & Culture:

... Click here to view more detail / apply for Glue Assistant Store Manager ? Central Park

As one of Afterpay’s Relationship Managers, you’ll grow and expand our key strategic partnerships across a defined portfolio of Australia based Mid Market merchants and work to exceed profitability targets for Afterpay and our partners. 

We are looking for someone who will effectively run a business within the Afterpay APAC business. You will lead the direction and evolution of our vertical strategies and own the growth and development of your portfolio; identifying opportunities for establishing best practices that scale across the wider business.

Responsibilities:

• Grow and develop long term profitable partnerships that deliver for our  Merchants, our Customers and Afterpay. From topline growth, right  through to the unit economics you’ll focus on building a sustainably profitable business 

• Lead C-level external and internal engagement and stakeholder management. This role is about truly leading and managing complex  relationships and engaging internally and externally to build advocacy 

• Work with and leverage senior stakeholders across the Afterpay business in every region from APAC, UK and North America to drive local engagement and focus for your portfolio of Australia based merchants 

• Manage a complex portfolio and lead the development and analysis of the overall portfolio and its performance. You’ll develop, negotiate and  execute our multi-year account plans in conjunction with our strategic  partners and lead the evolution of our pricing and contract renewal  process that establishes clear and measurable ROI models for Afterpay  and its partners 

• Deliver a proactive customer growth strategy to drive merchant usage,  satisfaction, and revenue growth across our current contracts and new  opportunities

• Develop and refine our Merchant Value proposition in-store and online.  Establish clear marketing best practices, optimization strategies and  expansion plans with our partners and monitor performance 

• Identify and help scale best practices across a variety of areas including  Operations, Risk Management Staff Training, Visual merchandising and  Marketing plans  

• Lead Merchant advocacy within the Afterpay business. Foster cross-functional engagement internally across Sales, Marketing, Product, Legal, Risk and Operations to ensure our product and offering continues to evolve and exceed both our merchants and their customers’ expectations

Chippendale, Full Time, Hospitality
Vacancy Listing Dates 15/05/2024 to 12/06/2024
Please Quote Reference Number 96201
- Seeking a qualified and experienced Head Chef
- Salary - $80,000 plus super
- Join Saga Bar Pty Ltd

Saga Bar Pty Ltd (an entity of Saga Management Services Pty Ltd) is currently seeking an experienced Head Chef to join their fine dining restaurant in Chippendale.

The successful applicant must hold a relevant Advanced Diploma or Diploma, and have at least 2 years minimum experience of full time post qualification experience. At least three years of relevant experience may substitute for the formal qualifications listed above.

The ideal applicant will also display the following:
- Passionate about food and hospitality
- Great attention to details
- Strong work ethics
- Ability to handle pressure.
- Key team player
- Leadership quality
- Well organised and creative
- Excellent communication skills
- Reliable and dependable
- Kitchen Management skills

Key duties include:
- Responsible menu creation and menu planning.
- Monitoring portion and waste control.
- Make sure that the food meets customers’ satisfaction from presentation to the taste of the food.
- Hire and Train new kitchen staff.
- Stocktake and portion control.
- Controlling and directing the food preparation process.
- Approving and polishing dishes before they reach the customers.
- Managing and supervising Cooks and kitchen staff.
- Creating menu items, recipes and developing dishes ensuring variety and quality.
- Determining food inventory needs, stocking, and ordering.
- Ultimately be responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines.
- Responsible for health and safety.
- Responsible for food hygiene practices.

This is a full time role working 38 hours per week, and a salary of $80,000 plus super per year will be offered to the successful candidate.

Apply now through our online application form -
https://www.netyourjob.com.au/jobs/96201.php

Job Description

As the Senior Manager - Food Safety & Compliance you will report directly to the Associate Director - Food Safety & Supplier Management in the Upstream Supply Chain Operations Team and will manage a small compliance team.

You will…

Manage the full supplier audit programme for HelloFresh AU, inclusive of carrying out audits as required.
Ensure that all audits & supplier visits are closed out on time and in full.
Manage the full VACCP Programme for HelloFresh AU.
Manage, in conjunction with the FSQA Category Manager, food safety complaints including responses and follow up activities, including root cause analysis of recurring issues.
Manage the customer complaint process from end to end in conjunction with Customer Care.
Coordinate and execute initiatives related to the ethical trading and other related sustainability policies in conjunction with the Strategic Procurement Team.
Manage the internal process of external supplier non-conformance reporting, carrying out data analysis to ensure trends are identified and followed up.
Manage the preparation of reports for Supplier Relationship Management meetings, in conjunction with the FSQA Compliance Coordinator and FSQA Category Technologists.
Manage compliance reporting for the FSQA function, ensuring reports are prepared on time and issues escalated as necessary.
Provide Key Cover and management support to the AD Food Safety & Supplier management in the day to day management of FSQA Upstream Team.

You have…

A food safety and compliance background, with a relevant degree.
5+ years food industry experience which has included the management of direct reports.
Internal and external auditing experience is key for this role, ideally working in a GFSI certificated environment, and a Lead Auditor Certificate is desirable.
A sound understanding of Quality Management Systems, be familiar with GFSI standard requirements and a good knowledge of FSANZ regulation.
A HACCP qualification is desirable.
Excellent planning, prioritisation and organizational skills to manage multiple priorities.

You are…

Obsessed with food!
An exceptional written and verbal communicator, and are able to tailor your communication style and content to varied stakeholders
Demonstrates energy, enthusiasm, commitment, initiative and a can-do flexible attitude
Embraces change, challenge and working in an autonomous way
Able to travel periodically to carry out supplier audits.
Excellent English skills are required.
Intermediate/Advanced Gsuite and MSsuite skills.
Adept at data manipulation and analytics.

What you’ll get in return…

The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
Company discount - 70% off HelloFresh boxes
Flexible working arrangements
Egoless environment, constant learning with room for personal growth
Free access to Headspace
HelloFresh Academies - monthly internal learning & development
A diverse and vibrant international environment.

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia.

Location: Chippendale Head Office / hybrid working environment

Salary: $100,000 + super