Program Manager, Operations
Full-time
Manager
Washington, District of C...
20 hours ago
Serve as subject matter expert on emergency operations issues and Hous.....
- Serve as subject matter expert on emergency operations issues and House Operations Center (HOC) capabilities and procedures.
- Oversee and maintain the day-to-day readiness of the HOC to ensure it is fully operational, equipped, and ready for activation.
- Develop, revise, and implement operations center checklists, job aids, standard operating procedures (SOPs), concepts of operations (CONOPs), etc.
- Oversee the planning, organizing, staffing, and execution of emergency response activities in the HOC.
- Responsible for preparing and disseminating timely situation reports, briefings, and relevant information to key partners and senior personnel.
- Ensure timely and accurate information is communicated to the House community during an emergency or interruptions to House operations in accordance with established procedures.
- Serve as the lead for developing emergency management special event support plans.
- Review intelligence reports to identify potential vulnerabilities and develop recommendations to mitigate risk.
- Serve as the HOC Manager during activations to coordinate emergency operations, including the collection, analysis, and dissemination of information for consumption by senior personnel.
- Develop operations center staffing plan, schedule, and workflow timeline.
- Manage and maintain applicable technology platforms and databases to support the EMD mission (i.e., common operating picture tools, ArcGIS, WebEOC, etc.).
- Develop and implement HOC training programs for EMD staff and key partner organizations.
- Serve as EMD lead for various program areas, including but not limited to emergency communications and emergency transportation.
- Liaise with appropriate Congressional staff, other Federal agencies, and private sector entities regarding issues, initiatives, and standards related to emergency management and continuity.
- Support the Test, Training, and Exercise (TT&E) program and update plans and/or procedures based on exercise findings.
- Serve as a watch officer in the House Operations Center Duty Program; 1-4 days per month; available to work long hours and nights when necessary.
- Serve on-call 24/7 to deploy and support emergency management and continuity efforts, working on or off Capitol Grounds, or remotely, if required.
- Act to support the Section Director and carry out various assignments which further the goals of EMD. May be required to act as the Section Director in his/her absence.
- Lead working groups with senior House, Congressional, Executive Branch, and/or other external agency points of contact.
- Manage multiple, complex EMD programs and projects without continuous oversight and direction.
- Oversee major support contracts and procurement efforts; oversee EMD-specific vendor-provider services. Serve as the Contracting Officers' Representative (COR) on such programs.
- Support the development and execution of the EMD budget, including identifying opportunities for the appropriate and cost-effective investment of financial resources in EMD assets and resources.
- May be assigned duties as a 24-hour on-call EMD Duty Officer.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities: - The ability to thrive when there is ambiguity, remain composed when there are priority and deadline fluctuations, and withstand the tests of a rapidly changing environment with resilience and resolve.
- Knowledge of principles, concepts, and methods associated with the development of strategies and objections of an emergency management and/or continuity program.
- Knowledge and understanding of the National Incident Management System (NIMS) and the Incident Command System (ICS).
- Proficiency in using and troubleshooting EOC management software, GIS tools, equipment, and other relevant technology.
- Knowledge of functionality and operability of communications equipment and systems (secure and nonsecure).
- Analytical, judgement, and problem-solving skills to work on short deadlines and resolve critical issues.
- Ability to work well under pressure, exercise discretion and sound judgment while independently solving problems.
- Excellent computer skills (e.g., word processing, presentation slides, spreadsheets, data management, etc.).
- Highly refined and proficient communication ability.
- Strong organizational skills.
- Ability to manage multiple tasks simultaneously.
Work Schedule: Full-time, permanent. Monday - Friday. Hours: 8:30 a.m. - 5:00 p.m. You must be able to work outside of normal business hours, when necessary. Occasional travel may be required (<10%).
Starting at $105,346 Per Year (HS 9-11)
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