Total 710 technical support engineer job vacancies in Bangalore

The IT Support role involves handling more complex technical issues within a Windows environment, providing in-depth troubleshooting, and supporting advanced system administration tasks.Key Responsibilities• Advanced Troubleshooting:o Manage and resolve incidents, including complex hardware, software, and network issues.o Conduct detailed diagnostics to identify and resolve root causes of recurring or complex problems.o Resolve advanced Windows operating system issues, including system crashes, blue screens, and software conflicts.o Provide remote and on-site support as necessary to resolve issues that cannot be handled at Level 1.• System Administration:o Manage and troubleshoot issues related to Windows Server, including Active Directory, DNS, DHCP, and Group Policy.o Perform advanced tasks such as system imaging, software deployment, and virtual machine management.o Oversee backup and recovery procedures to ensure data integrity and availability.o Implement and manage security measures, including antivirus, patch management, and encryption.• Network and Security Support:o Diagnose and resolve network-related issues, such as IP conflicts, VPN connectivity problems, and firewall settings.o Monitor and respond to security alerts, and assist in mitigating potential threats.o Assist in maintaining network performance by troubleshooting issues and ensuring optimal configurations.• Documentation and Reporting:o Maintain thorough documentation of technical issues, resolutions, and procedures for future reference.o Generate reports on incident trends, system performance, and user satisfaction to identify areas for improvement.o Collaborate with Level 1 support and other IT teams to improve overall service delivery.Experience: 3-5 years of experience in an advanced technical support role, specifically within a Windows environment.Technical Skills:Strong proficiency in Windows operating systems (Windows 10, Windows Server 2016/2019).In-depth knowledge of Active Directory, Group Policy, DNS, DHCP, and Microsoft Office 365.Advanced understanding of networking principles and security best practices.Experience with system imaging, software deployment, and virtual machine management.Soft Skills:Strong communication skills with the ability to explain complex technical issues to non-technical users.Ability to manage multiple priorities in a fast-paced environment.High level of professionalism and customer service orientation.Willingness to work in shifts, including nights and weekends, as required.On-call availability for urgent issues.

Visa Corporate IT (CIT) group has embarked on a major transformation journey.  We are transforming ourselves into a true engineering organization where we put customer experience and end user support first.  As part of this strategy, we are consolidating several of our Operational functions into a single area focused on providing world class operational support to our End users.  This change is geared towards rethinking how we provide Operational support for the services we’re responsible for. The successful candidate will work with a dynamic and evolving global team that is driving the charge to ensure that Visa is not only the best way to pay but also the best place to work, with state of the art end user systems and solutions.

Essential Functions:

• Provide 2nd level support for workstation, voice, video and mobile related infrastructure
• Prioritize and triage end user requests, incidents and complaints
• Effectively questions user to collect information and understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues.
• Interact with customers via telephone, e-mail, IM/chat, and social tools, to provide technical support.
• Escalate or work in tangent with appropriate support specialists or support groups on unresolved issues and escalate hardware repairs to third party providers as needed.
• Maintains call records/logs and resolution detail utilizing case management solution, ServiceNow or equivalent solution.
• Install workstation, telephony, and voice, video and mobile hardware/software as required.
• Provisions and prepares workstations using standard images.
• Maintain 100% accuracy/control in the asset database of deployed assets, recording/updating as needed.
• Coordinate and execute workstation relocation requests
• Providing support for high-profile multipoint video meetings using meeting management tools from Cisco, Polycom, Bluejeans, and other video technologies.
• Supporting Audio and Video Equipment including cabling, TVs, projectors and lighting.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your Career

Our DevOps and Site Reliability Engineers are a hybrid of software and systems engineers. Our mission is to design the next version of the Prisma Access. We code our way out of operational problems. We are responsible for reliability, scalability, and automation while keeping an eye on latency, performance, and capacity.

• Contribute to the success of SRE and DevOps
• Develop expertise in new technologies
• Work with developers, researchers, data scientists, and security experts
• Design, build, and operate reliable, secure Cloud infrastructure
• Ensure that applications are production-ready, scalable, and reliable
• Develop tools and automation frameworks
• Automate robust deployment of robust services
• Orchestrate end-to-end monitoring and alerting
• Mentor and champion SRE culture
• Participate in design reviews

Your Impact

• Design, write and maintain software to improve the availability, scalability, latency, and efficiency of the services, incorporating third-party open-source tools when available
• Create new designs for a growing number of distributed systems
• Design and implement the tools and processes used for deployment and change management
• Plan and execute configuration management
• Own, maintain, and continuously improve all systems provided as a service, such as monitoring and datastores
• Engage in service capacity planning and demand forecasting, anticipating performance bottlenecks
• Automate resource provisioning and allocation process
• Run software performance analysis and system tuning
• Plan and execute disaster recovery drills
• Participate in rotating on-call duties

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineer to join the Clearing and Settlement (CAS) Development Team, based in Bangalore, India. We need a highly motivated Software Engineer who is passionate on using modern software engineering and testing principles to deliver robust applications to our global users. We test infrastructure solutions for business-critical high visibility projects. We are looking for an expert in testing sophisticated and complicated business problems and testing applications. Experience in Linux environment, automated testing, CI/CD, full stack software design and development would be best fit. You will be extensively involved in hands-on activities including analyzing business needs and design documents, development of Test Plans, Test Design and Test cases, design walk-throughs, testing, building, and maintaining test tools including automated test solutions for multiple applications on a variety of technology stacks.

Essential Functions:

• Build test tools to improve quality and performance of Clearing and Settlement Team.
• Implement test automation for Clearing application.
• Setup, configure, and maintain test environments.
• Design and develop test plans and functional test cases from business requirements and conceptual documents for Clearing and Settlement Team.
• Complete test cases, analyze, and report test results to project team.
• Collaborate with peers and other customers in Test design/plan review sessions.
• Collaborate with development team to analyze, debug, and resolve any application issues.
• Support multi-functional teams in integration test efforts.
• Provides technical recommendations and testing solutions that promote reusability across multiple projects/initiatives.
• Apply experience and skills to tackle testing challenges including but not limited to data management, test environment and application configuration
• Good understanding on Regression Suits and Execution ​

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary 

The Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability.  

In Asia Pacific, Managed Services is the execution arm of VCA.  Our teams (also known as squads) are embedded virtually with clients, leading to long-term engagements and delivering value primarily through implementation and execution services.  We deliver objectives from a shared value agenda, effectively becoming the enablers and trusted strategic advisors for our clients.  

What a Sr. Test Engineer does at Visa: 

The Sr. Test Engineer role is key to our ongoing transformation, requiring you to solve challenging business problems and test highly scalable, user-friendly applications. Key responsibilities include:  

• Designing, documenting, and implementing new test flows, enhancements, and modifications to existing QA software that aligns with test design specifications, security, and QA best practices.  
• Interacting with both business and technical stakeholders to deliver high-quality QA services that meet business requirements, using the latest tools and technology.  
• API / Microservices testing and test automation with rest assured and java or similar skills sets 
• Mobile testing for the VISA features for both iOS and Android devices. 
• Identifying opportunities for product innovation and improvements to best practices, standards, and processes.  
• Mentoring more junior test engineers to ensure timely delivery of good quality code.  
• Coordinating Continuous Integration activities, testing automation frameworks, and contributing core product code.  
• Presenting technical QA solutions, capabilities, considerations, and features in business terms.  
• Communicating status, issues, and risks effectively and timely.  
• Working independently to develop QA software that conforms to Visa’s high standards of security, quality, performance, resiliency, and compliance.  
• Independently creating multiple QA artifacts for projects and presenting these artifacts to team members and other stakeholders.  
• Collaborating with Product Owners to break down solutions into smaller achievable tasks.  
• Supporting other test engineers and operation teams in troubleshooting, defect research, issue root cause analysis, etc.  

Why this is important to Visa: 

This role will support a key client of Visa and will help to scale our Managed Services capabilities supporting Visa’s ambition of diversifying our revenue.  Managed Services is an emerging, fast growth, focus area for the Visa business globally. 

This role will support one of our most strategically important issuing clients of Visa and will be responsible for delivering significant improvements to their digital consumer banking and payments experience. If you are a trailblazer, this is the role for you.  We need a leader to establish a strong team, set the vision for how we will deliver value to our client and develop the best practice template for how we expand this Managed Service offering in Asia Pacific. 

Key Competencies:  

• Active Contributor to Team Success - Actively participating as a member of the Managed Service Leadership Team. Makes suggestions for achieving team goals or performing team functions, provides necessary assistance to remove obstacles to help the team accomplish its goals. Share knowledge and learn best practice in line with the client and Visa testing practice. 
• Decision Making - Identifying and understanding issues, problems, and opportunities, comparing data from different sources to draw conclusions, using effective approaches for choosing a course of action or developing appropriate solutions, taking action that is consistent with available facts, constraints, and probable consequences. 
• High-Impact Communication - Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and compelling way that drives others’ thoughts and actions. 
• Tenacity - Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable. Adjusts focus when it becomes obvious that a goal cannot be achieved, redirects energy into related achievable goals if appropriate. 
• Building Strategic Work Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports). 
• Driving Execution - Translates requirements into actions by determining action steps and milestones required to implement a specific business initiative, adjusts activities or timelines as circumstances warrant. Uses the tools and processes to optimally drive the desired outcomes meeting client’s and visa’s objectives. 
• Solution-mind set – Applying creative problem-solving techniques and championing a client-first approach to solutioning when opportunities and challenges arise to meet specific business objectives. Employs a structured approach to a problem with a holistic view. Strives to research and investigate to ensure the solution is future proof.  
• Business-Technical Translator – Translates complex technical specifications into well-defined business concepts, showcasing the impacts and implementation considerations to develop and deliver solutions for the client.  

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Lead Software Engineers who embrace solving complex challenges on a global scale.  The successful candidate will be someone who can lead the technical vision and implementation of a campaign platform managing the end-to-end integration of the campaign system with rest of marketing platform and a self-motivated individual with excellent software engineering skills and expertise in Java/J2EE, Microservices architecture. The candidate will be extensively involved in hands-on activities including POCs, design, documentation, development, and testing.  The candidate should be a motivated self-starter and quick learner.

This role is based in Bangalore and will be part of Digital Marketing Experience team in Value Added Services group at Visa.

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 
• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 
• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 
• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 
• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 
• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Provides strategic technical and functional knowledge of the e-commerce platform as well as a thorough understanding of the business to direct strategy on collecting and understanding requirements.
• Leads meetings with product partners to recommend development and solution strategies that improve the design and functionality of interface features across a range of payment products.
• Formalizes Standard Processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements.
• Leads and plans the piloting and integration of new technology capabilities and features that enhance the user website experience across e-commerce products.
• Analyzes patterns across bugs and implements systemic solutions to ensure websites remain functional and easy to use.

 The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
• Builder: Experience building and deploying modern services and web applications with quality and scalability
• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. 

The Work Itself

Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities

Essential Functions

• Demonstrates relevant technical working knowledge to understand requirements.

• Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.

• Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 

• Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.

• Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skill You Bring

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary 

The Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability.  

In Asia Pacific, Managed Services is the execution arm of VCA.  Our teams (also known as squads) are embedded virtually with clients, leading to long-term engagements and delivering value primarily through implementation and execution services.  We deliver objectives from a shared value agenda, effectively becoming the enablers and trusted strategic advisors for our clients.  

What a Sr. Test Engineer does at Visa :

The Sr. Test Engineer role is key to our ongoing transformation, requiring you to solve challenging business problems and test highly scalable, user-friendly applications. Key responsibilities include:  

• Designing, documenting, and implementing new test flows, enhancements, and modifications to existing QA software that aligns with test design specifications, security, and QA best practices.  
• Interacting with both business and technical stakeholders to deliver high-quality QA services that meet business requirements, using the latest tools and technology.  
• API / Microservices testing and test automation with rest assured and java or similar skills sets 
• Mobile testing for the VISA features for both iOS and Android devices. 
• Identifying opportunities for product innovation and improvements to best practices, standards, and processes.  
• Mentoring more junior test engineers to ensure timely delivery of good quality code.  
• Coordinating Continuous Integration activities, testing automation frameworks, and contributing core product code.  
• Presenting technical QA solutions, capabilities, considerations, and features in business terms.  
• Communicating status, issues, and risks effectively and timely.  
• Working independently to develop QA software that conforms to Visa’s high standards of security, quality, performance, resiliency, and compliance.  
• Independently creating multiple QA artifacts for projects and presenting these artifacts to team members and other stakeholders.  
• Collaborating with Product Owners to break down solutions into smaller achievable tasks.  
• Supporting other test engineers and operation teams in troubleshooting, defect research, issue root cause analysis, etc.  

Why this is important to Visa: 

This role will support a key client of Visa and will help to scale our Managed Services capabilities supporting Visa’s ambition of diversifying our revenue.  Managed Services is an emerging, fast growth, focus area for the Visa business globally. 

This role will support one of our most strategically important issuing clients of Visa and will be responsible for delivering significant improvements to their digital consumer banking and payments experience. If you are a trailblazer, this is the role for you.  We need a leader to establish a strong team, set the vision for how we will deliver value to our client and develop the best practice template for how we expand this Managed Service offering in Asia Pacific. 

Key Competencies:  

• Active Contributor to Team Success - Actively participating as a member of the Managed Service Leadership Team. Makes suggestions for achieving team goals or performing team functions, provides necessary assistance to remove obstacles to help the team accomplish its goals. Share knowledge and learn best practice in line with the client and Visa testing practice. 
• Decision Making - Identifying and understanding issues, problems, and opportunities, comparing data from different sources to draw conclusions, using effective approaches for choosing a course of action or developing appropriate solutions, taking action that is consistent with available facts, constraints, and probable consequences. 
• High-Impact Communication - Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and compelling way that drives others’ thoughts and actions. 
• Tenacity - Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable. Adjusts focus when it becomes obvious that a goal cannot be achieved, redirects energy into related achievable goals if appropriate. 
• Building Strategic Work Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports). 
• Driving Execution - Translates requirements into actions by determining action steps and milestones required to implement a specific business initiative, adjusts activities or timelines as circumstances warrant. Uses the tools and processes to optimally drive the desired outcomes meeting client’s and visa’s objectives. 
• Solution-mind set – Applying creative problem-solving techniques and championing a client-first approach to solutioning when opportunities and challenges arise to meet specific business objectives. Employs a structured approach to a problem with a holistic view. Strives to research and investigate to ensure the solution is future proof.  
• Business-Technical Translator – Translates complex technical specifications into well-defined business concepts, showcasing the impacts and implementation considerations to develop and deliver solutions for the client.

As a Senior Consultant Software Engineer in the VAP, you will pave the way for our engineers to deliver high-quality features. You will work on multiple projects ranging from full stack development of real-time transactional services, REST services API, Container-based services, and a secure, scalable, and resilient API gateway. You'll also have the opportunity to work with modern UI technologies, including React.

We expect our Software Engineer - Sr. Consultant level to have:

• Experience in commercial software development on Unix/Linux environment.

• Expertise in Core Java, JEE technologies, REST, and container-based technologies.

• Experience in a technical leadership role.

• Understanding of architecture and operations of highly available and scalable applications.

• Proficiency in React and other modern UI technologies.

• Experience in consumer-facing application development.

• Proven track record as a technical lead.

• Experience architecting secure API gateway solutions with dynamic security standards.

• Experience architecting solutions with Continuous Integration and Continuous Delivery in mind.

• Strong work ethics and a passion for understanding people and continually improving our products and services.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a skilled Frontend Engineer to help develop our scalable, data-driven analytical dashboard. You'll focus on building responsive, user-friendly interfaces that deliver key insights to our global clients. Join us and be a part of our mission to transform software development with cutting-edge analytics.

We are looking for an individual with great attention to detail, who is genuine, confident, committed and not only passionate about technology, but is keen to own the solution end to end, and most importantly excited to work in a fun and friendly start-up environment.

The ideal candidate will be passionate about technology and getting things to work while at the same time being able to mentor (and lead) other engineers by way of example to achieve excellence in their work.

Responsibilities and tasks: 

• Analyze, develop, implement, test, and maintain application components using relevant technologies and tools.

• Collaborate with product managers to gather requirements and translate them into technical specifications for feature development.

• Take ownership of feature development from concept to deployment, ensuring timely and high-quality delivery.

• Work with the Support team to resolve issues raised by users and/or provide quick workarounds for significant issues.

• Contribute to performance tuning of application code at different service levels and incorporate design changes to improve overall application performance.

• Lead and mentor a team of junior developers.

What You Need to Succeed at BlueOptima:  

• 5 to 7 years of experience

• Proficiency in modern web development including HTML5, CSS, and Javascript frameworks (Angular, React, etc)

• 2 years of experience developing web-based user interfaces.

• Strong understanding of UI usability aspects and working with Single Page Web Application.

• Ability to work in a fast-paced and agile development environment and to learn new frameworks/stacks.

• Self-directed and capable of quickly shipping code in a dynamic environment

• Thorough understanding of RESTful web services and experience working with them.

• Strong written and verbal communication skills.

• Strong interpersonal skills and time management skills.

Good to have: 

• Knowledge of SVG-based charting libraries such as D3.js.

• Basic understanding of CI/CD pipelines and tools like Jenkins.

• Basic understanding of Java, Spring Boot, and Native SQL.

Job Description

About Global Commercial Payments Platform

We are working on multiple technology stacks and want to add a highly motivated Engineer to our Commercial Payments organization in Foster City, CA. Visa's Commercial Payments organization is responsible for managing Visa's B2B Payment Global adoption on Cross-Border funds movement, innovation agenda and the management of strategic partnerships with critical financial institutions. This group is responsible for defining and building the Non-Card based payment innovation and product for Visa Inc. Globally. This includes:

• Distributed-Ledger based Cross border payment platform

• Near time Settlement 

• Enterprise ID stamping to create a digital identity for corporate entities

• Hyperledger chain-code development

• End-to-End Payment eco-system 

• Analytics and Data visualization

You can learn more about our work here:

Visa B2B Connect Launches in 32 Countries

Visa B2B Connect Launches Globally

Essential Functions

• Work on emerging technologies, building distributed applications

• Collaborate with project team members (Product Managers, Architects, Analysts, Software Engineers, Project Managers, etc.) to ensure development and implementation of new data driven business solutions.

• Drive development effort End-to-End for on-time delivery of high quality solutions that conform to requirements, conform to the architectural vision, and comply with all applicable standards. 

• Collaborate with senior technical staff and PM to identify, document, plan contingency, track and manage risks and issues until all are resolved

• Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner.

• Partner with Product on implementation strategy.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Sr SW Engineer position will be accountable for ensuring the development (of SDKs) as well as software quality of Mobile Apps developed using native iOS and Android frameworks, hybrid frameworks (such as Cordova, React Native, and Xamarin), Flutter Apps, Web JS SDKs, and native SDKs (Headless/UI). This role encompasses testing mobile applications with native SDKs and Web JS SDKs, enhancing test automation frameworks, authoring automation scripts, and conducting Mobile Apps Verification and Validations to strengthen the overall software quality.

The SDET will bring essential skills to support both development and test engineering efforts, ensuring high-quality software delivery across all platforms.

Key Responsibilities:
SDKs Development:

• Follow the Client Integration Deck to develop Flutter App for SDKs Verification and Validation

Build and Enhance Test Automation Frameworks:

• Develop and maintain robust test automation frameworks.

• Write and execute automation scripts from inception.

Collaborate with Cross-Functional Teams:

• Work closely with software engineers, UX designers, and product owners.

• Drive the testing and test automation strategy using industry best practices.

Support Open-box Testing and Unit Testing:

• Conduct open-box testing to ensure internal structures and workings of the application are tested comprehensively.

• Write unit tests on demand to validate individual components' functionality and reliability.

Ensuring Accessibility Standards:

• Implement and validate accessibility standards within mobile applications to ensure inclusivity.

Own Manual Testing, Test Automation, and QA Tools Development:

• Lead manual testing, test automation, and QA tools development for mobile applications.

• Ensure the quality and validation of all mobile features and other software applications.

• Maintain high standards for mobile app releases.

Develop and Execute Test Plans:

• Create comprehensive automated test plans for successful delivery of new/enhanced mobile product features.

• Develop high-quality automation test engineering best practices, test strategies, and principles.

• Execute automation scripts and manually test features during mobile releases and post-development sprints, detecting issues and reporting detailed bugs.

Enhance Test Automation Frameworks:

• Design and develop test automation frameworks for continuous integration and execution models.

• Establish a comprehensive set of test suites (unit, smoke, integration, regression, performance/load, security) for multiple applications in a CI/CD environment, across various mobile devices and test environments.

Analyze and Improve Software Systems:

• Analyze complex software systems to improve overall design, testability, and quality of mobile and server platforms.

• Collaborate with development teams to inject testing earlier into the software development process.

Coordinate and Track Quality Metrics:

• Oversee bug tracking, test prioritization, test automation, and release coordination within the scrum team.

• Define and track key quality metrics such as defect densities and open defect counts.

• Create and communicate reports showing automation versus manual test case status.

• Track and communicate release/project testing and automation testing results in a timely and effective manner.

Develop Testing Strategies:

• Develop test strategies, test plans, and testing approaches.

• Lead testing activities and work across teams to set up testing environments for different methodologies.

Engage in Continuous Improvement:

• Work with product teams and development leads to understand how new features should be tested.

• Engage teams in contributing to automated tests.

• Implement mechanisms to inject testing earlier into the software development lifecycle.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

Your Career

Palo Alto Networks SASE (Secure Access Service Edge) group is looking for a seasoned and accomplished Solution/System QA/Automation engineer with experience in validating core networking & security features in the SASE team. You will be part of a world-class software engineering team that works on various ground-breaking technologies in the SASE/SD-WAN area. You will work with a multi- functional team of engineers solving interesting problems.

Your Impact

• Work in a fast-paced team to solve important customer problems and deliver the most impactful results
• Contribute in all phases of end-to-end product and solution validation
• Work with different development and quality assurance groups to achieve the best quality
• Suggest and implement improvements to the QA process 
• Work with DEV, QA, DevOps,PLM and the Technical Support teams to troubleshoot customer issues
• Lead, mentor and coach team members

This position is ideal for a software engineer who is passionate about solving challenging business problems and building applications that provide an excellent user experience. You will be one of the member of the Commercial  and Money Movement  Solutions team to help design, enhance and build our transactional engine in an agile development environment.

Sometimes you will be designing brand-new software solutions, and at other times you may be refactoring existing functionality for performance and maintainability, but always working on ways to make us more efficient and provide better solutions to our customers.

The role is for a self-motivated individual with software engineering skills and knowledge.

The candidate will be extensively involved in leading hands-on software engineering activities including POCs, design, documentation, development and test of new functionality.  Candidate must be flexible and willing to switch tasks based on team’s needs. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Make sure Health and Safety is adhered with each site visit.
• Execution of install new or modified, repair or upgrade equipment at customer facilities to ensure full functionality according to specifications.
• Visit customers regularly, establish and maintain effective working relationships with customers, internal and external associates, and management
• Give support (incl. Remote support) to clients in terms of technical issues and sorter performance.
• Support both recycling and mining customers in India and Asia pacific region.
• Open to traveling 80% of the time / 180 days/year.