An exciting job opportunity has arisen at Leeds United FC for a Ticket Sales Advisor based at our stunning Elland Road Stadium.
Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire and play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since.
Everyone at Leeds United is dedicated to working as one team and to be the best we can be.
Come be part of our fabulous team as we March on Together.
The ideal candidate will work within the Ticketing team and assist with the sales process for all ticketing related products, providing a quality front line service to the club’s supporters. The role includes handling all ticket enquiries and administrative duties for all matches and general office duties.
Some of the main duties would include:
Selling tickets for all Leeds United fixtures, memberships, hospitality and tickets for all Club Events via the Ticket Office Call Centre and Stadium Ticket Office.
Fulfilment and distribution of away match tickets
Responding to email enquiries and queries
Arrange dispatch of the Ticket Office mail
General administrative duties and after sales service
The ideal candidate will also have:
Previous administration experience in a customer services environment
Basic knowledge of Microsoft Word and Excel
Must have strong communication, follow-up and team orientation.
Display flexibility with good organisational and prioritisation skills.
Can perform under pressure and operate in a fast-paced environment
Ideal behaviours we look for in team members include:
Strong interpersonal skills
Ability to use initiative and be creative
Strong customer service skills
Excellent communication skills
Ability to prioritise case load and manage time effectively
Confident and assertive
Ambition, passion and willingness to learn
Closing Date: 9th April 2024
Salary: Competitive
Hours of Work: 37.5 hours per week (Mon-Fri 8:45am-5.15pm) plus alternative non match day Saturdays (9am– 1pm). In addition, you will be required to work all home match days which will be paid as overtime.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.