Total 123 education training job vacancies in D14 Geylang, Eunos

Nurture Young Minds in a Fun, Holistic, and Inclusive Learning Environment!

About the Role:
First Konnection, an Education Recruitment Specialist, is collaborating with a leading preschool in Singapore that believes every child has a right to an education that brings out their best and supports them in achieving their full potential. This preschool offers both mainstream programs and specialized support for children with diverse abilities, ensuring a holistic education that encompasses academic, social, physical, and emotional growth.

We are looking for dedicated L2 Certified Preschool Teachers inspired to create a dynamic, child-centered environment where educators and in-house therapists work together to provide children with an engaging learning experience.

Why You’ll Love This Role:

• Collaborate with Experts: Work alongside in-house therapists and specialists to develop customized learning strategies for children with unique needs.
• Inclusive Environment: Teach in small classes with strong teacher-student ratios (Playgroup - N2: 1 teacher per 5 children; K1 - K2: 1 teacher per 8 children) and additional classroom support as needed.
• Experiential Learning Focus: Engage children through play and exploration while maintaining solid academic foundations, helping each child reach their highest potential.
• Professional Growth: Develop your expertise through hands-on training and exposure to early intervention strategies and inclusive education practices.

What You’ll Do:

• Teach and Inspire: Create high-quality, engaging lessons that cater to both mainstream and special needs children, supporting their holistic growth.
• Collaborate on Individualized Learning Plans: Partner with therapists to create learning plans tailored to the unique developmental needs of each child.
• Foster an Inclusive Atmosphere: Build a classroom environment where all children feel valued and encouraged to explore and learn.
• Engage with Parents: Communicate effectively with parents, sharing insights on each child’s progress and working together to support development.

Why Apply?

Join a preschool where children’s unique potentials are celebrated, and educators have the opportunity to truly make an impact. This role offers a balance of personal fulfillment and professional growth, grounded in a fun and experiential learning approach.

Location:
Mountbatten, Singapore

Requirements:

• Diploma in Early Childhood Care & Education (ECCE).
• L2 Certification recognized by the Early Childhood Development Agency (ECDA).
• Experience with Special Needs Education: Experience with learning differences (e.g., Autism, ADHD, Dyslexia) is a plus.
• Commitment to Holistic Education: A strong dedication to supporting children of diverse abilities and fostering an inclusive classroom environment.

Apply Now to Make a Difference!

Ready to inspire young minds through fun and purposeful learning? Click "Apply Now" to join a team committed to shaping young lives.

About First Konnection:
As a trusted recruitment specialist, First Konnection supports your application process and connects you with opportunities aligned with your career goals.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Do you feel called to create an inclusive and supportive learning environment for children with diverse needs?

Join us and play an integral role in shaping young minds and enhancing family support through hands-on teaching and developmental support.

Join a team dedicated to empowering children with diverse needs, including those with mild autism, speech, and language delays. Work alongside in-house therapists and a close-knit team to deliver engaging, individualized education plans (IEPs) in small class settings with a focus on family-centered care.

What We Offer:

• Professional Development: Participate in ongoing training and mentorship in special education techniques.
• A Balanced Schedule: Full-time, Monday to Friday, 9:00 AM - 6:00 PM. Take advantage of a 1-hour lunch break.
• Location: Changi Road (nearest MRT: Eunos)

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Your Key Responsibilities:

• Individualized Learning Support: Implement and adapt IEPs tailored to each student's unique needs. Engage actively with students through personalized learning activities.
• Dynamic Classroom Leadership: Lead a vibrant, inclusive classroom using flexible teaching strategies and technology suited for varied learning styles and needs.
• Progress Tracking: Monitor academic, social, and behavioral progress for students, making real-time adjustments as needed.
• Collaborative Development: Partner with therapists and fellow educators to integrate therapeutic goals into the learning experience, supporting holistic development.
• Continuous Improvement: Participate in professional development to enhance your expertise in special education.

What We Look For:

• Strong interpersonal skills and the ability to communicate effectively with students, families, and multidisciplinary team members.
• A hands-on, adaptable approach to supporting diverse learning needs in a classroom setting.
• A commitment to ongoing professional growth and the willingness to adjust strategies to meet each child’s unique learning path.
• Physical stamina and resilience, necessary for active engagement and, when needed, to support students’ physical needs.

About Our Team:Become part of a team committed to shaping bright futures and empowering individuals through specialized support. As a team member, your energy, adaptability, and dedication make a meaningful impact in the lives of children and their families.

If you're ready to make a meaningful impact, apply today and start your inspiring journey with us!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Collaborate with editorial, design, technical and marketing teams to develop industry leading digital instructional programs for primary and secondary schools.
• Communicate with global stakeholders and customers through calls, interviews, surveys and other methods to understand and represent the customer voice throughout the product development process.
• Gather requirements, elaborate and document them as Agile stories, working with Agile teams to turn those requirements into features that support literacy content in digital products.
• Develop and manage project schedules, tracking and reporting on milestones met by internal and external teams.
• Gather and elaborate business requirements for new features and products.
• Write user stories and acceptance criteria in Jira.
• Collaborate with UX and design teams to develop user experience flows, interactive wire frames and visual designs.
• Monitor defects; perform ad hoc testing, content testing and user acceptance testing.
• Manage updates to customer user guides; support FAQs and other product documentation.
• Support global sales teams and customer service with product knowledge, training and issue follow-up.
• Participate in daily scrum, sprint planning and workshops.

Pre-requisites:

• Bachelor in Technology, with an MBA preferred
• Minimum 3 years relevant experience in digital product development
• Experience working in a multinational environment
• Excellent communication and people skills with a collaborative work style
• Strong presentation, project management and planning skills
• Committed and meticulous with an eye for detail
• Self-starter with excellent initiative to constantly value-add
• Strong Agile background and familiarity with SDLC

Job Responsibilities:

• Support the Schools, Centres and Shared Services on their needs in the areas of communication, crisis management, publicity, media, social media, websites, events, Heritage Centre and PDPA.
• Assist to develop and implement branding strategies and campaigns to increase mindshare for the One APSN brand.
• Build and nurture relationships with media and influencers to enhance publicity.
• Copywrite and assist in the production of the Annual Report and communications collaterals.
• Create content for various platforms including websites and social media platforms.
• Produce communication and Public Relation materials for fundraising, partnerships and volunteering.
• Support the development and execution of digital marketing campaigns across various channels, including website, social media and email.
• Manage APSN’s social media presence, including content strategy and creation, scheduling, monitoring, and community management of social media channels.
• Monitor and analyse the APSN’s performance metrics such as web analytics, social media analytics, and campaign results.
• To be involved in any other projects and duties as assigned.

Job Requirements:

• Bachelor Degree in Mass Communication / Marketing or equivalent
• At least 3 to 4 years of relevant experience
• Familiar with using WordPress and other content management systems to update websites.
• Experience in digital marketing, social media content creation/management, and applying data analytics to assess effectiveness.
• Familiar with MS Office, Google Drive, and design software.
• IT savvy and able to learn to manage new systems easily like EDM system, enterprise systems, etc.
• Well-versed in photography.
• Attention to details, with the ability to work independently and in a team, to meet deadlines.
• Ability to communicate with stakeholders of all levels.
• Strong proficiency in the English language, both spoken and written. A second language will be an added advantage.
• Excellent writing and content creation skills, with experience in creating engaging digital content (written, visual, and video).
• Experience in producing marketing collateral from Annual Reports, newsletters to corporate videos.
• Experience in planning and executing integrated end-to-end publicity campaigns, both online and offline, and across various platforms.

Roles & Responsibilities

Responsibility:

- Determines customers’ needs and desires by specifying the research needed to obtain market information

- Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas

- Assesses market competition by comparing the company’s product to competitors’ products

- Provides source data for product line communications by defining product marketing communication objectives

- Obtains product market share by working with sales director to develop product sales strategies.

- Assesses product market data by calling on customer with field salesperson and evaluating sales call results

- Provides information for management by preparing short term and long term product sales forecasts and special reports and analyses; answering questions and requests.

- Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules

- Responsible for the entire process from the initial concept to distribution and overall sales – including marketing

- Conceptualize new products and brings them to table along with other departments

- Responsible for finalizing the product concept which can include identifying demographics as well as a target market and potential subsequent variations

- Excellent in cost control

- Develop service that is catered for Korean Language learners.

Requirement:

- Proven experience as a retail buyer or relevant role

- Outstanding communication abilities

- Excellent organizational skills

- Excellent in product management, people management, product development, analysis, pricing, competitive analysis, sales planning, inventory control and strategy planning.

- Innovative with entrepreneur spirit

- Worked in E-commerce industry is preferred

- Experience of teaching Korean for at least 3 years

- Professional level of English and Korean speaking, reading and writing.

- Understands Korean culture and demonstrates an ability to socialize with Koreans.

2. SKILLS

Lean Manufacturing

R&D

scope

Solidworks

reviewing

market information

Project Management

Engineering

Product Line

Product specifications

Communications

Product Development

Manufacturing

Research

Data

Testing

3. KEY INFORMATION

Job Post Duration

30 Calendar Days

Number of Vacancies

1

Job Function

Education and Training, Engineering, General Management

Position Level

Executive

Minimum Years of Experience

0

Employment Type

Full Time

Flexible Work Arrangement

No flexible work arrangement selected

Minimum Qualification Level

Bachelor's Degree or equivalent

Field of Study

Mechanical Engineering

Monthly Salary Range (SGD)

$2,800 - 3,500

Government Support

No schemes selected

4. WORKPLACE DETAILS

Workplace Address

Local

Postal Code

418944

Block/House No.

18

Street Name

JALAN MASJID

Building Name (optional)

KEMBANGAN PLAZA

5. SCREENING QUESTIONS

There are no screening questions for this job posting.

Benefit:

• 5 days Work
• Basic Salary : $2000 - $3000
• Good Allowance, Bonus and AWS

Job Scope:

Assistant Engineer

• Perform servicing, maintenance, and troubleshooting on equipment and system the at site
• Ensure the equipment is functionality
• Involve of Installation work for machine
• Partner with other technicians and engineer to perform daily operation
• Respond and attend to fault calls from client
• Ensure Timely check the equipment to ensure they are in workable condition
• Planning and undertaking scheduled maintenance

Requirement

• Possess at least NITEC and relevant field
• 2 years relevant experiences will be advantage
• Entry level welcome to apply, training will be provided

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

At Peterhouse Preschool, our educators are entrusted with creating an enriching and secure learning environment that fosters each child's holistic development. Through implementing a developmentally and culturally responsive curriculum, our teachers cultivate nurturing, trusting, and respectful relationships, ensuring that children feel supported as they grow and thrive.

Location: Kembangan

Key Responsibilities:

• Collaborate closely with the Principal and a dedicated team of educators to effectively deliver a prescribed, high-quality curriculum.
• Plan, conduct, and evaluate daily lessons, providing insightful feedback on children’s engagement and response to the curriculum.
• Design and maintain stimulating learning corners within the classroom, aligning them with thematic content and the broader curriculum.
• Ensure timely preparation of detailed lesson plans while adhering to the high standards set by our Curriculum Team.
• Regularly observe, assess, and document each child's developmental progress, fostering individualized growth.
• Prioritize the health, safety, and hygiene of all children in the preschool, maintaining a nurturing environment.
• Establish strong communication with parents, organizing and leading Parent-Teacher Conferences, Open Houses, and other collaborative sessions to enhance parent engagement.
• Collaborate seamlessly with colleagues and the Principal on project-based assignments and contribute your expertise to seminars or workshops that support professional development.
• Undertake additional responsibilities as required to support the smooth operation of the preschool.

Qualifications:

• Diploma in Early Childhood Care and Education – Teaching.
• ECDA L2/L1 Certification.
• Full-time and part-time positions are available.

If you are passionate about shaping young minds and wish to join our esteemed teaching faculty at Peterhouse Preschool, please apply.

Are you ready to make a real difference?

We are seeking a compassionate and driven individual to oversee the daily operations of our special needs programs, supporting individuals with diverse learning needs, aged 3 to 30.

As a Centre Supervisor, you’ll play a vital role in shaping lives and providing essential support to both staff and students.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Location: Changi Road (Nearest MRT Station: Eunos)
Work Schedule: 9:00 AM - 6:00 PM, Mondays to Fridays

Key Responsibilities:

• Daily Operations & Program Management:Manage the daily operations of the centre, ensuring that it runs smoothly and efficiently.
  Develop, recommend, and administer policies and procedures to support centre-wide operations.
  Participate in meetings and committees to communicate information about programs and opportunities for growth.
  
• Staff Supervision & Mentoring:Mentor and guide teachers, helping them understand teaching processes across all programs.
  Collaborate with the education team to review lesson plans, evaluate teaching methods, and assess children’s progress.
  Oversee the daily deployment of both full-time and part-time educators.
  
• Student & Parent Engagement:Liaise with parents on student affairs, including academic and behavioral matters.
  Attend student-parent meetings to discuss progress, achievements, and any challenges.
  Ensure proper attendance tracking for students, especially those under the Student Care Financial Assistance (SCFA) scheme.
  
• Program Development & Enrichment:Coordinate and organize classes, holiday programs, workshops, and enrichment activities, ensuring that all documentation is completed and provided to the relevant persons-in-charge (PICs).
  Oversee volunteer programs, learning journeys, and corporate social responsibility (CSR) activities for adult clients.
  
• Collaboration & Communication:Arrange meetings with educators to discuss program-related issues and improve service delivery.
  Work with the marketing team to curate social media content and enhance the centre’s online presence.
  Liaise with bus drivers to manage student arrivals and departures.
  
• Administrative Duties:Collaboratively conduct enrollment interviews and develop strategies to increase student enrollment.
  Ensure compliance with all approved policies and procedures across programs.
  Manage the planning, scheduling, and coordination of both internal and external events requiring media coverage.

Make a Difference Today

By joining us, you’ll not only be part of a supportive and passionate team—you’ll also help shape the futures of children with diverse needs, empowering them to reach their full potential. Your kindness, patience, and commitment can transform lives in ways you can’t even imagine!

If your heart is set on making a meaningful impact, we invite you to apply and start your inspiring journey today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Develop new online and offline courses, including video editing, and update existing courses for digitization.
• Track employees' training progress and results using the LMS, and manage training records for both Singapore and overseas.
• Assist in updating SOPs and manuals monthly and provide support in organizing and facilitating training sessions/workshops.
• Report work progress to the superior weekly and assist the assistant manager with tasks and branch inspections.
• Consolidate monthly evaluation reports (Hall, Roast, Kitchen) and create the training calendar.
• Collaborate with overseas trainers to provide materials and conduct franchisee operation training and restaurant audits.
• Handle ad-hoc projects and tasks related to people growth and development.

Requirements:

• Bilingual proficiency in both Chinese and English, with strong listening, speaking, reading, and writing skills.
• Proven track record of teaching groups of 30+ students, with at least 10 courses delivered across both offline and online platforms.
• Expertise in independently creating exam content, developing new course materials, and managing student records.
• Skilled in video production and editing (please provide examples of previous work).
• Proficient in Microsoft Office and at least one video editing software, with demonstrable outcomes.
• A highly positive attitude, strong emotional intelligence, and a problem-solving mindset, able to execute tasks assigned by management effectively.
• Candidate must possess at least a Bachelor's degree in Training-related field or over 2 years of working experience.
• Preferably able to start work immediately or at short notice

Inspire and Shape Young Minds in an Inclusive Learning Environment!

First Konnection, an authorized Education Recruitment Specialist, is proud to partner with a leading preschool in Singapore renowned for its inclusive education philosophy.

This preschool offers a mix of mainstream and specialized programs, focusing on supporting children with mild autism and other learning differences, particularly in speech and language delays.

We are seeking passionate L2 Certified Preschool Teachers who want to grow and thrive in a nurturing, child-centered environment where teachers and in-house therapists work collaboratively.

Why Join Us?
At this preschool, you’ll have the opportunity to:

• Collaborate with Experts: Work alongside in-house therapists and other educational specialists to design tailored learning plans for children with mild special needs.
• Inclusive Environment: Manage small class sizes with favorable teacher-student ratios (1 teacher to 5 children | Playgroup - N2, and 1 teacher to 8 children | K1 - K2). You’ll also receive additional classroom support as needed.
• Impactful Role: Play a key role in helping children with mild autism overcome speech and language challenges, making a tangible difference in their early developmental years.
• Professional Growth: Develop your skills with ongoing opportunities for professional development, including hands-on experience with early intervention strategies and inclusive practices.

What You Will Do:

• Teach and Empower: Provide high-quality education to both mainstream and special needs children, helping every child achieve their fullest potential.
• Collaborate on Learning Plans: Work closely with therapists to create and implement individualized learning plans that cater to the unique developmental needs of each child.
• Promote Inclusion: Create a positive and inclusive classroom environment where all children, regardless of their learning needs, can thrive.
• Parental Engagement: Communicate regularly with parents, offering feedback on their child’s progress and working together to support their development.

Job Highlights:

• Inclusive Learning Environment: Work with children aged 18 months to 8 years, offering a blend of mainstream and special needs education with a focus on mild autism.
• In-House Therapy Support: Collaborate with in-house therapists (no external special needs training required).
• Collaborative Team Culture: Be part of a close-knit team passionate about inclusive education.
• Balanced Work-Life: Enjoy a daily 1-hour lunch break | ensuring you have time to recharge.

Key Qualifications:

• Diploma in Early Childhood Care & Education (ECCE).
• L2 Certification recognized by the Early Childhood Development Agency (ECDA).
• Experience in Special Needs Education (e.g., Autism, ADHD, Dyslexia) is highly desirable.
• Passion for Inclusive Education: A strong desire to work with children of diverse abilities and provide personalized care.

Why You Should Apply:
This preschool is committed to fostering a supportive and inclusive environment not just for the children but for the educators too. With a focus on both professional and personal growth, this is a role where you can truly make an impact.

Location: Mountbatten, Singapore

Ready to Make a Difference? Apply Today!
Click the "Apply Now" button to start your journey in shaping young lives. We look forward to connecting with you!

First Konnection is the authorized recruitment specialist for this role, streamlining the hiring process and offering personalized support to find the right fit for you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Company Overview:

SouperFoods, part of The Soup Spoon, specializes in producing high-quality, ready-to-eat meals using Cryovac Simple Steps, a vacuum technology that preserves the flavor and color of food. We focus on creating meals with sustainably sourced ingredients, without MSG, preservatives, or artificial flavorings. Our mission is to offer healthy, tasty meal options while maintaining high standards in quality and sustainability. We are committed to employee growth and development, and we’re looking for a Training Officer/Manager to join our team.

Key Responsibilities:

• Develop and deliver training programs for staff involved in food production.
• Identify training needs through discussions with employees and managers.
• Conduct training sessions on food safety, equipment use, hygiene, and company policies.
• Evaluate and improve training programs based on feedback and results.
• Ensure compliance with food safety standards through regular training.
• Work with department heads to create specialized training where needed.
• Maintain training records and prepare progress reports.
• Stay up-to-date with industry trends and update training programs as needed.
• Support onboarding of new employees.

Requirements:

• Degree or experience in HR, Training, or a related field.
• Previous experience in a similar role, ideally in food manufacturing.
• Knowledge of food safety regulations (e.g., HACCP).
• Strong communication and presentation skills.
• Ability to organize and deliver various types of training (classroom, on-the-job).
• Good organizational skills.

Preferred:

• Experience in a manufacturing environment.
• Certification in Training and Development.
• Familiarity with Lean manufacturing.

Benefits:

• Competitive salary and benefits.
• Opportunities for growth and development.
• Supportive and dynamic work environment.

Are you ready to make a real difference?

We are seeking a compassionate and driven individual to oversee the daily operations of our special needs programs, supporting individuals with diverse learning needs, aged 3 to 30.

As a Centre Supervisor, you’ll play a vital role in shaping lives and providing essential support to both staff and students.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Location: Changi Road (Nearest MRT Station: Eunos)
Work Schedule: 9:00 AM - 6:00 PM, Mondays to Fridays

Key Responsibilities:

• Daily Operations & Program Management:Manage the daily operations of the centre, ensuring that it runs smoothly and efficiently.
  Develop, recommend, and administer policies and procedures to support centre-wide operations.
  Participate in meetings and committees to communicate information about programs and opportunities for growth.
  
• Staff Supervision & Mentoring:Mentor and guide teachers, helping them understand teaching processes across all programs.
  Collaborate with the education team to review lesson plans, evaluate teaching methods, and assess children’s progress.
  Oversee the daily deployment of both full-time and part-time educators.
  
• Student & Parent Engagement:Liaise with parents on student affairs, including academic and behavioral matters.
  Attend student-parent meetings to discuss progress, achievements, and any challenges.
  Ensure proper attendance tracking for students, especially those under the Student Care Financial Assistance (SCFA) scheme.
  
• Program Development & Enrichment:Coordinate and organize classes, holiday programs, workshops, and enrichment activities, ensuring that all documentation is completed and provided to the relevant persons-in-charge (PICs).
  Oversee volunteer programs, learning journeys, and corporate social responsibility (CSR) activities for adult clients.
  
• Collaboration & Communication:Arrange meetings with educators to discuss program-related issues and improve service delivery.
  Work with the marketing team to curate social media content and enhance the centre’s online presence.
  Liaise with bus drivers to manage student arrivals and departures.
  
• Administrative Duties:Collaboratively conduct enrollment interviews and develop strategies to increase student enrollment.
  Ensure compliance with all approved policies and procedures across programs.
  Manage the planning, scheduling, and coordination of both internal and external events requiring media coverage.

Make a Difference Today

By joining us, you’ll not only be part of a supportive and passionate team—you’ll also help shape the futures of children with diverse needs, empowering them to reach their full potential. Your kindness, patience, and commitment can transform lives in ways you can’t even imagine!

If your heart is set on making a meaningful impact, we invite you to apply and start your inspiring journey today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Benefit:

• 5 days Work
• Basic Salary : $2000 - $3000
• Good Allowance, Bonus and AWS

Job Scope:

Assistant Engineer

• Perform servicing, maintenance, and troubleshooting on equipment and system the at site
• Ensure the equipment is functionality
• Involve of Installation work for machine
• Partner with other technicians and engineer to perform daily operation
• Respond and attend to fault calls from client
• Ensure Timely check the equipment to ensure they are in workable condition
• Planning and undertaking scheduled maintenance

Requirement

• Possess at least NITEC and relevant field
• 2 years relevant experiences will be advantage
• Entry level welcome to apply, training will be provided

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

As an advocate for lifelong learning, you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. Your role will be to oversee and manage the quality assurance of Advisory Services, identify learning needs as well as develop training interventions. The individual will need to leverage insights from trends, performance metrics and stakeholder feedback to continually ensure that advisory services maintain standards of excellence.

Our ideal candidate is someone who is passionate about learning & development, service quality, and stakeholder management.

Core Responsibilities

Training

· Develop a strong understanding of the CET landscape (e.g. job roles and skills in demand), career progression pathways, the SSG suite of resources for career planning and upskilling, and other agency programmes and initiatives that can benefit clients in their upskilling efforts and enhance their employability

· Conduct needs analysis to identify training needs and develop training interventions for internal and external stakeholders

· Develop and deliver training materials and content to address training needs

· Apply adult learning principles and instructional design methodologies to create effective and engaging training experiences

· Provide ongoing coaching to reinforce learning and support development

Quality Assurance

· Ensure advisory services meet quality standards by adhering to established processes, guidelines and industry best practices

· Conduct internal audits to ensure adherence to established standards and provide recommendations for improvement

· Review and manage case notes quality to support data insights

· Leverage data and feedback to continually refine and improve quality standards

· Extract and organise monthly satisfaction survey feedback for score tabulation and reporting

· Compile reports and presentations related to monthly feedback and audit findings

· Develop and regularly review assessment framework to establish standards of excellence

Others

· Support event deployment on an ad-hoc basis

· Handle CRM (Client Relationship Management) cases to address clients' upskilling concerns on an ad-hoc basis

· Oversee and address individual feedback and complaints related to the quality and effectiveness of advisory services, ensuring timely resolution and continuous improvement of the service experience.

· Manage contract renewal of Skills Ambassadors

Requirements

· Possess a tertiary qualification

· 1 year of relevant experience

· Familiarity with quality assurance programs

· Strong organisational and data management skills, with the ability to manage monthly reporting

· Creative skills to develop visually appealing materials

· Detail-oriented with experience in conducting audits or reviews to ensure quality standards

· Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials

· Ability to work independently and as part of a team to meet deadlines

· Excellent business writing and communication skills to collaborate with various stakeholders

· Ability to converse in Mother Tongue is an advantage

· Experience in service excellence or CRM will be welcomed

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

Job Responsibilities:

• Support the Schools, Centres and Shared Services on their needs in the areas of communication, crisis management, publicity, media, social media, websites, events, Heritage Centre and PDPA.
• Assist to develop and implement branding strategies and campaigns to increase mindshare for the One APSN brand.
• Build and nurture relationships with media and influencers to enhance publicity.
• Copywrite and assist in the production of the Annual Report and communications collaterals.
• Create content for various platforms including websites and social media platforms.
• Produce communication and Public Relation materials for fundraising, partnerships and volunteering.
• Support the development and execution of digital marketing campaigns across various channels, including website, social media and email.
• Manage APSN’s social media presence, including content strategy and creation, scheduling, monitoring, and community management of social media channels.
• Monitor and analyse the APSN’s performance metrics such as web analytics, social media analytics, and campaign results.
• To be involved in any other projects and duties as assigned.

Job Requirements:

• Bachelor Degree in Mass Communication / Marketing or equivalent
• At least 3 to 4 years of relevant experience
• Familiar with using WordPress and other content management systems to update websites.
• Experience in digital marketing, social media content creation/management, and applying data analytics to assess effectiveness.
• Familiar with MS Office, Google Drive, and design software.
• IT savvy and able to learn to manage new systems easily like EDM system, enterprise systems, etc.
• Well-versed in photography.
• Attention to details, with the ability to work independently and in a team, to meet deadlines.
• Ability to communicate with stakeholders of all levels.
• Strong proficiency in the English language, both spoken and written. A second language will be an added advantage.
• Excellent writing and content creation skills, with experience in creating engaging digital content (written, visual, and video).
• Experience in producing marketing collateral from Annual Reports, newsletters to corporate videos.
• Experience in planning and executing integrated end-to-end publicity campaigns, both online and offline, and across various platforms.