Total 161 customer service job vacancies in Liverpool

Housing Officer
Liverpool
£26,250 per annum
Permanent
Full time
We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Liverpool. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Liverpool.
THE ROLE
Key responsibilities include:

• Conduct monthly inspections of properties to ensure safety and compliance.
• Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
• Identify and report property faults, categorizing them for prompt response.
• Undertake minor property repairs within trained scope and provided toolkit.
• Administer operational cash for utility top-ups and emergency payments.
• Manage customer complaints and support issue resolution.
• Participate in the on-call rota to ensure 24/7 service availability.

THE CANDIDATE
Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:

• A solid background in face-to-face roles with strong people skills.
• Confidence in conflict management and resolution.
• Strong organizational abilities to handle a demanding workload.
• A valid UK driving licence, with willingness to travel between properties.
• The ability to work collaboratively with colleagues and external partners.

THE CONTRACT
Permanent
Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks)
Salary: £26,250
Company car provided
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested

Urgent Care Advanced Nurse Practitioner

Opportunity available for a Advanced Nurse/ Clinical Practitioner to work within an Urgent Care, Based in the North West

The team sits within the Urgent Care with the role predominately be responsible for the delivery of evidence-based nursing services, working as part of the service multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. You will be working autonomously, the Nurse Prescriber will be responsible for a number of clinical areas such as health promotion, chronic disease management, health prevention, well man clinics, as well as supporting the management team in the reviewing of clinical policy and procedure. You will have has access to appropriate clinical supervision and an appropriate named individual in the organisation to provide general advice and support on a day-to-day basis. As part of this role you will develop, implement and embed health promotion and wellbeing programmes and develop, implement and evaluate individual treatment plans for acute and non-acute conditions. You will support the clinical team in the development of individual treatment plans for chronic disease patients and Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health. Providing routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF is a must and you will be able to prescribe medication in accordance with PGD and within own scope of practice and review medication for effectiveness, need and national guidance

The hours for this role are Part & Full Time

The hourly rate for this role: £45 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Our client in Liverpool is looking to hire a Multi Skilled Operative to their team on a permanent basis. You will be working on domestic and void properties carrying out maintenance and refurbs.

Monday - Friday
£30,000
37 Hours Per Week
Company Vehicle Included

Job Role

• To be part of the clients property Maintenance team responsible for Joinery and Multi Skilled Maintenance projects or services undertaken
• To carry out domestic Maintenance duties to a high standard and within reasonable time frames.
• Pre-inspect and diagnose selected repair requirements.

Requirements

• NVQ Level 2 or above in a relevant trade such as Joinery/Plastering/Plumbing
• Multi trade ability
• Driving License

Advanced Nurse Practitioner

Opportunity available for a Advanced Nurse Practitioner to work across Primary Care Services, Based across Merseyside and surrounding areas

The team sits within an Primary Care Service with the role predominately be responsible for the delivery of evidence-based nursing services, working as part of the service multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. You will be working autonomously, the Nurse Prescriber will be responsible for a number of clinical areas such as health promotion, chronic disease management, health prevention, well man clinics, as well as supporting the management team in the reviewing of clinical policy and procedure. You will have has access to appropriate clinical supervision and an appropriate named individual in the organisation to provide general advice and support on a day-to-day basis. As part of this role you will develop, implement and embed health promotion and wellbeing programmes and develop, implement and evaluate individual treatment plans for acute and non-acute conditions. You will support the clinical team in the development of individual treatment plans for chronic disease patients and Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health. Providing routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF is a must and you will be able to prescribe medication in accordance with PGD and within own scope of practice and review medication for effectiveness, need and national guidance

The hours for this role are Full Time

The hourly rate for this role:

Monday to Friday: £47.00 Per Hour
Saturday/Sunday: £50.00 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Service Care Solutions are recruiting on behalf of a local authority, based in the Merseyside area, seeking a Paralegal to join their Childcare Legal team. This is a fantastic opportunity for experienced Paralegals to establish and build upon their public sector experience. Please find below further details on the role:

The role pays a rate of £18-£21ph umbrella and can be done on a hybrid basis. It is a contracted position on a 4-month rolling basis, 35 hours a week.

The Role Of A Childcare Paralegal:

• To provide administrative and clerical support to the Legal Services team, particularly in the Childcare legal team
• To maintain and update the case management system and update department case lists
• To enter all legal posts in the log and issue appropriate acknowledgement letters

The Requirements:

• At least 6 months of previous experience in a Childcare legal team
• Experience in drafting routine court documents, carrying out basic court work and drafting and typing responses to enquires
• Experience of working in a performance management environment with the ability to work with deadlines and timescales

Benefits Included With The Childcare Paralegal Position:

• Flexible hours
• Hybrid working
• Weekly pay

If this Childcare Paralegal role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Hugh Barnes via email, Hugh.Barnes@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Home Visiting Advanced Nurse Practitioner

Opportunity available for a Advanced Nurse/ Clinical Practitioner to work within an Home Visiting Service, Based in the North West

The team sits within the Home Visiting / Triage with the role predominately be responsible for the delivery of evidence-based nursing services, working as part of the service multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. You will be working autonomously, the Nurse Prescriber will be responsible for a number of clinical areas such as health promotion, chronic disease management, health prevention, well man clinics, as well as supporting the management team in the reviewing of clinical policy and procedure. You will have has access to appropriate clinical supervision and an appropriate named individual in the organisation to provide general advice and support on a day-to-day basis. As part of this role you will develop, implement and embed health promotion and wellbeing programmes and develop, implement and evaluate individual treatment plans for acute and non-acute conditions. You will support the clinical team in the development of individual treatment plans for chronic disease patients and Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health. Providing routine nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF is a must and you will be able to prescribe medication in accordance with PGD and within own scope of practice and review medication for effectiveness, need and national guidance

The hours for this role are Part & Full Time

The hourly rate for this role: £45 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Company: Service Care Solutions
Trust: Mersey Care NHS Foundation Trust
Location: Millvina House, Liverpool, L5

Position: Registered General Nurse
Specialisation: Dementia, Alzheimer's, Epilepsy, Huntington's

Shift Pattern: 7 days a week | Rotational | 8am - 4pm
Pay Rate: £21ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Regularly assess residents' health conditions, including vital signs, cognitive status, and general physical well-being, to detect changes or complications.
• Administer and monitor medications according to prescriptions, ensuring proper dosages and watching for adverse effects.
• Implement strategies to manage dementia-related behaviours, such as agitation, aggression, or confusion, in a compassionate and therapeutic manner.
• Regularly communicate with family members to update them on the resident's condition, discuss concerns, and provide education on dementia care.

Qualifications and Requirements:

• Fully enhanced, valid DBS
• Care home or bed unit experience.
• 12 months UK experience
• Must have PMVA training.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£21ph LTD | £19.02 PAYE Inclusive | £16.97 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Paediatric Emergency Department Health Care Assistant

Opportunity available for a Health Care Assistant to join the team within the A & E Department, Based across North West England

The team is located within the A & E with the role will be predominately providing support and care for patients with physical health needs within a multidisciplinary setting and will also consist with undertaking assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation and evaluation of nursing care. As a health care assistant you will be supporting the practice nursing team in the delivery of nursing services and delivering care within the practice.

This role is to commence ASAP with shifts being a mix of earlies, Lates, Days or Nights. It is essential you have a healthcare qualification with this being a minimum of either a BTEC or NVQ level and also 12 months experience working within A & E & with Paediatric Patients

Hourly Rate for this role:

Monday to Friday: £12.00 (PAYE)
Saturday & Sunday: £14.00 (PAYE)
Nights: £16.00 (PAYE)

The Benefits of working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact on Scott Marsh and send your CV to scott.marsh@servicecare.org.uk

We are seeking an experienced and proactive Business Support Officer to join the Liverpool Safeguarding Children's Partnership (LSCP) Service team. In this role, you will provide essential support to the Safeguarding Manager, LSCP Chair, independent scrutineer, and other LSCP members, ensuring efficient operations within the LSCP's multi-agency safeguarding framework. This role is central to maintaining effective multi-agency safeguarding arrangements across Liverpool, supporting collaboration between partners to protect and support children.

• 35 Hours per week (Mon to Fri 9-5)
• £14.40 inclusive of Holiday pay
• 3 month contract with possibility of extension
• hybrid working with minimum 3 days per week on site

Responsibilities:

• Provide administrative support to the Safeguarding Manager, LSCP Chair, independent scrutineer, and other LSCP team members and sub-groups.
• Organise and schedule meetings, prepare agendas, and accurately take and distribute minutes.
• Manage records and documentation, maintaining confidentiality and attention to detail in all administrative tasks.
• Produce a variety of reports and data to support the LSCP's objectives and reporting requirements.
• Ensure effective communication and support for all LSCP partners, promoting a collaborative approach across the safeguarding partnership.

Requirements:

• Proven experience in a Business Support or similar administrative role, ideally within safeguarding or multi-agency settings.
• Strong organizational and administrative skills, with expertise in IT systems and office software.
• Skilled in arranging meetings, preparing agendas, and taking accurate, clear minutes.
• Experienced in producing reports and handling data accurately and professionally.
• Ability to work both independently and as part of a team, maintaining professionalism and discretion.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Business Analyst - Merseyside Constabulary
Rate: £35.58 per hour

Location: Merseyside - Rose Hill

Job Purpose:
The Business Analyst will investigate and analyse the force's business activities, recommend changes to enhance efficiency, and coordinate the implementation of those changes. The role will also involve identifying opportunities for automation and managing its implementation to streamline existing business processes.

Principal Accountabilities:

• Act as the intermediary between business users across the force and the technical staff in the ICT department, as well as external partners.
• Work with managers and users of current systems to understand business needs and processes.
• Align work with the force's overall business improvement plan.
• Identify improvement areas by analysing existing processes, consulting management and staff, and benchmarking against other organisations.
• Recommend process improvements to eliminate inefficiencies and reduce effort.
• Specify and document IT solutions to automate processes in collaboration with the ICT department and system providers.
• Manage projects aimed at implementing business process changes and automation.
• Document and assess outcomes and resources used before and after proposed changes.
• Supervise and coordinate project teams.
• Ensure compliance with the ACPO Guidance on the Management of Police Information.
• Take responsibility for Health and Safety matters within the scope of the role.

Knowledge and Experience:

• Excellent verbal and written communication skills to engage with diverse executives, managers, staff, and technical experts.
• Proven track record in business analysis, process automation, and improvement within large organisations.
• Strong analytical skills to interpret business needs and develop process maps and specifications.
• In-depth knowledge of IT applications and Business Process Management software.
• Project management experience to oversee the implementation of recommendations.
• A degree or equivalent qualification in computing or related fields is preferred, but equivalent work experience will be considered.
• A full clean driving license is required.

Contact:
If you are interested, please send your CV to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk.

Job Title: Policy Rent & Service Charge Administrator
Contract Type: Fixed Term Contract until 31/03/2025
Salary: £24,672.30 (£27,105.03 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday to Friday
Location: Liverpool

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Policy Rent & Service Charge Administrator

Support the Group Policy - Rent and Service Charge function in administering its policies and procedures. Support with the accurate formulation of rent and service charges for all customer types and the maintenance of associated calculators.

Provide a customer focussed Policy service on Rent and Service Charge, delivering support to finance and operational colleagues regarding rent and service charge matters including associated business rules and formulae.

About you

We are looking for someone with the confidence to communicate with a wide range of people, both internally and externally. You will have excellent attention to detail with the ability to work under pressure, delivering to strict deadlines.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension

• 28 days holidays plus bank holidays

• Flexible working options available

• Investment in your learning, personal development and technology

• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

A well-established Mechanical and Electrical Engineering practice based in Liverpool, with over 30 years of experience, is seeking a talented Electrical Design Engineer to join their growing team. Known for delivering innovative M&E designs across a range of projects, from bespoke schemes to multi-million-pound developments, the firm has a strong reputation for quality in both the public and private sectors. Their impressive portfolio includes healthcare, education, and commercial markets.

This is a full time, permanent role offering up to £40K per annum.

Key Responsibilities:

• Electrical Design: Prepare small power and data layouts, fire alarm system designs, and lighting designs including calculations and light fitting selections.
• Produce lighting schedules and containment drawings.
• Develop strategies for security systems (CCTV, Intruder Alarm, Staff Attack), access control, nurse call, and assisted living warden call systems.
• Draw up main electrical distribution schematics and specialist schematics (lighting, data, security, etc.).
• Calculate cable sizing using appropriate software and produce distribution board schedules.
• Prepare general arrangement (GA) layouts of services and photovoltaic panel designs.
• Write detailed electrical specifications.

Cad / Revit Proficiency:

• Understand company standards and layouts.
• Utilize AutoCAD and Revit drawing protocols to produce basic layout drawings from sketches.

Ideal Candidate Profile:

• A minimum of 2 years of experience in an M&E consulting environment.
• HNC or degree qualified (recent graduates will also be considered).
• Proficient in AutoCAD and Revit.
• Familiar with using Amtech software to support electrical design.
• Strong team player with a commitment to high-quality work and career progression.
• Comfortable attending client meetings and working to deadlines.

If you have any questions, please contact Hona on 01772208967 or email hona.bzowska@servicecare.org.uk