Social Worker - Older People & Hospital Social Worker

Job Description

Conwy County Borough Council are currently seeking a highly motivated and experienced Social Worker to join their Older People & Hospital Social Work Services team.

The Social Worker will work with the service user, carers and families to provide support and to develop resilience and independence, ensuring that the service user, families and carers are at the centre of decision making about their lives and the outcomes that they want to achieve.

Key Requirements

• Social Work Qualified, minimum 3 years post qualified
• Registered with Social Care Wales. If not already registered, they will need to register to work in Conwy County Borough Council.
• Technology & software skills

Responsibilities

• Work with the the service user, carers and families to provide support and to develop resilience and independence.
• Respond to safeguarding concerns in accordance with the Wales interim policy and procedure for POVA.
• Ensure that the service user, families and carers are at the centre of decision making about their lives and the outcomes that they want to achieve
• Provide support to the Older People & Hospital Social Work Services team

Location & Duration

The Social Worker will work from the office Eirias Park, Colwyn Bay, Conwy. The assignment is for 37HPW, Monday to Friday. There is an expectation that candidates live locally or within a commutable distance as the position is located in Conwy County. The assignment is expected to last approximately 12 weeks with potential to be extended.

Apply

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £350 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week.
* Ltd and PAYE payment options available.
* Annual training budget of up to £250 and continued online CPD training.
* Excellent Annual Loyalty schemes / bonuses.
* DBS disclosures provided via fast-track online services free of charge.

Customer Service Assistant

At Lakes and Dales, part of the Scotmid Co-operative family, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this since the 19th century, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Our stores are open from early in the morning to late at night so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage.

We are passionate about supporting, challenging and developing people to be the best they can. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long term career in retail.

Join our community

We are currently recruiting Customer Service colleagues with a starting package of £22,400 along with an additional £500 flexible benefit.

For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.

You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.

The difference you'll make.

• Acting as the first point of contact for customers in branch or over the phone

• Assisting with day-to-day transactions, queries and servicing

• Answering customer calls into our contact centre

• Building relationships and finding solutions

• Developing your knowledge of services and products to help our customers

• Identifying new ways to improve the customer experience

What you'll bring.

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background

• The ability to communicate effectively with customers to truly understand their needs

• You will require the right to work in the UK (please see details below)

It would also be nice for you to have.

• A real desire to go above-and-beyond for customers

• Effective team working skills with a flexible, can-do approach to work

• Openness to a broad range of activities even if outside of standard expectations

• Ability to grow, adapt and change accommodating business needs and priorities

What else you need to know.

• In a full-time Branch based role, you'll be working 35 hours per week, across Monday to Saturday across the hours of 8:00am - 6:00pm

• The role is based in Colwyn Bay branch

• This is a 12 months fixed term contract

Everyday Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £22,400 (pro rata) plus a £500 annual cash allowance to spend on our great range of benefits.

• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments

• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass.

• Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us

• Support your favourite causes through charitable giving and our community partnerships

• Share in Santander's success by investing in our share plans

• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

Job Title: Customer Service Advisor

Location: Sevenoaks, Kent

Pay Range/details: £24,000-£28,000

Contract Type: Permanent full time.

Omega has an exciting opportunity with our amazing client for a customer service advisor position. Trusted by thousands of commercial and residential customers across the UK, the team have over 30 years’ experience in cleaning, maintaining and refurbishing everything from entire luxury hotel chains to small domestic properties.

Key Responsibilities – Customer Service Advisor

• Contact clients via phone and email to schedule window cleaning appointments on for commercial properties mostly based in London.
• Respond to client inquiries promptly and professionally.
• Follow up with clients to confirm appointments and gather feedback on services rendered.
• Handle customer complaints with empathy and efficiency, ensuring a satisfactory resolution for all parties involved.
• Document and escalate complaints to the appropriate department if necessary.
• Build and maintain strong relationships with clients, getting to know their preferences and ensuring a personalized service experience.
• Provide administrative support to the customer service team and other departments as required.
• Assist in preparing reports and documentation related to customer service activities.
• The Customer Services Representative will be responsible for contacting clients to schedule cleaning appointments, managing customer relationships, handling complaints, and assisting with staff parking logistics. The ideal candidate will have excellent communication skills, a friendly demeanour, and a proactive approach to problem-solving

Qualifications & Requirements –Customer Service Advisor

• GSCE or equivalent; additional qualifications in customer service or related fields are a plus.
• Proven experience in a customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office
• Ability to handle complaints and difficult situations with patience and professionalism.
• A friendly and approachable demeanour with a genuine desire to help clients.

What we can offer – Customer Service Advisor

• Competitive salary and benefits package.
• A supportive and friendly work environment.
• Opportunities for professional development and career growth.
• Regular team-building activities and company events
• Company pension
• Free parking

For more information on this role, please contact Imogen Collins on 01453 829786 or send a copy of your CV to imogen.collins@omegaresource.co.uk

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

Candidates who are currently a Customer Service Advisor, Customer Service executive, Office assistant, Administration support and Customer support

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Locum - Supervising Social Worker

Our company is seeking a knowledgeable and skilled locum Supervising Social Worker to cover a minimum 4 month period. As a Supervising Social Worker, you will be responsible for managing a caseload across North Wales.

Key Responsibilities

• Provide high-quality services to children and young people
• Support foster parents in delivering quality care
• Manage a small caseload and provide guidance and support when necessary
• Participate in an out-of-hours on-call service to provide wrap-around support to foster carers
• Contribute to the growth and development of the Fostering service

Requirements

• Hold a relevant professional qualification in Social Work
• Be a registered social worker in Wales or open to being registered (fee covered by the company)
• Have experience in fostering related social work role and/or child social care, such as a looked after children's team
• Have a good knowledge of fostering regulations, childcare law, and safeguarding issues
• Be able to make objective professional assessments of children and young people
• Have access to a car and a valid driving licence

Desirable Skills

• Speak Welsh, though not essential

Benefits

• Career Development - This company offers many career paths, recognising hard work & supporting you into senior roles
• Competitive Salary - using structured pay grades based on your training and experience
• Car Allowance - £100 p/m car allowance to allow you to work flexibly from different locations
• Wellbeing - Access to therapeutic wellbeing sessions with our Therapeutic Services team
• Bonuses - receive £200 service award on your two-year anniversary, plus up to £500 special recognition service for outstanding practice
• Discounts & Awards - Access to hundreds of discounts and benefits through Perkbox, as well as the chance to win up to £150 in vouchers every month from our REACH Awards
• Life Assurance Scheme - 3 x annual salary after successful completion of your probation review
• Increased Holiday - 25 days increasing gradually to 28 hours after 4 years' service. We also offer staff an additional "wellbeing day" and their birthday off!

About the Company

This company is a progressive child-centred service, providing fostering, residential, educational, and therapeutic services for the young people in their care. They offer good and outstanding services in many regions over England and Wales, championing their staff and teams who help them towards these outcomes.

This company is a values-based children's service, meaning that everything they do is underpinned by their REACH approach. It stands for Resilience, Education, Acceptance, Child-centred and Holistic; it's a framework based on resilience theory, attachment theory and aspects of social pedagogy. They believe that this helps them to provide bespoke, consistent therapeutic care for each child, whilst supporting their staff and foster carers to ensure every young person has the best possible future.

How to Apply

If you wish to apply for this role please contact me by telephone or email and I will be happy to chat through the process:

• 017722087964
• christopher.richardson@servicecare.org.uk

Role - Fleet Workshop Assistant

Pay - £15.00 Per hour Umbrella Ltd

Hours - 37 per week

Service Care Solutions are recruiting for a Workshop Assistant for a Local Authority they are working with in North Wales employed on a temporary basis.

As a Workshop Assistant, we are seeking a candidate who has experience of working in a garage or has similar workplace knowledge.

The key duties will include;

• Cleaning and ensuring the upkeep of the the fleet workshop
• Ensuring the vehicles which arrive to the workshop are maintained
• Keeping the stores clean
• Delivering of vehicles and collection where required
• Making sure the equipment in the workshop are maintained and stored safely
• Washing down all vehicles for service and inspection using a variety of methods
• Undertaking training as necessary to support in carrying out tasks

We are seeking a candidate who is self-motivated, enthusiastic and able to work as part of a team.
You will be able to lead by example with a positive behaviour and flexible approach to work where you can work outside of normal working hours.

Key requirements;

• Hold a Full Driving License with a Category C License
• Valid CPC Driving Card
• Experience in Cleaning and Warehousing
• Understanding of Health and Safety Practices

For more information on this role, please contact Prakash by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.