Total 2,483 customer service job vacancies in City of London, London, KT2 5BQ

Feed our customers and we’ll fuel your career.

As a Food Service Assistant at Sodexo in Shell Centre, London Waterloo, you’ll help with the preparation and serving of our vibrant menu whilst ensuring all working areas are clean and tidy. Setting up for our executive events and ensuring a high standard of service is key, in this role. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Assist in setup and serving of hot and/or cold foods
• Clean and sanitise equipment and workstations
• Set up and breakdown of service stations
• Interact with clients, upholding that Sodexo 5* Service

What you bring:

• A passion for providing nutritious and delicious meals
• Positive attitude, professionalism, and respect for others
• Basic food-handling skills is desirable but a great attitude and willingness to learn also ticks the box
• Ability to work in a standing position for prolonged periods of time

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! We make careers happen.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

Package Description

Belong in a team. Thrive in service.

• XX hours per week
• Monday to Friday (between 7am and 4.30pm) shorter shift on a Friday
• £13.15 per hour

​Check your local transport links here: Plan Your Journey | Traveline

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

12 Month Fixed Term Contract

Location - London/South London region

Salary - Competitive

Are you an experienced Field Service Engineer looking for a new opportunity? If you're looking to progress your career, contribute your experience and add value to the Meditech division of a major global company, then this is the right opportunity for you!

You will provide technical services and support to customers and colleagues regarding products and solutions. Capable of diagnosing and resolving complex technical issues, whilst being focused on and fulfilling the customer's requirements and expectations.

Role Responsibilities:

• Repairing, installing, and servicing medical technology equipment and software solutions
• Accurately diagnosing and resolving technical issues relating to equipment and software applications
• Competence in delivering remote service to diagnose or repair
• Accurately diagnosing and resolving technical issues relating to IT networks, servers, cloud based technologies and solutions
• Providing technical support to colleagues and customers
• Supporting product / solution lifecycle management from site survey through to decommissioning
• Product and software modifications, updates, FCA's etc
• Able to travel and stay away, to ensure works are carried out in the most efficient way
• Communicate effectively with 2nd level support to ensure issues are reported effectively and resolved quickly, sharing knowledge with 2nd level and local engineers
• Manage appropriate car boot stock effectively, to help reduce Mean Time to Repair (MTTR) and First Time Fix Rate (FTFR)

Your experience & qualifications:

Essential:

• Technical Apprenticeship completed or
• HNC or higher in technical qualification such as electronics, engineering, IT or scientific qualification
• Full UK driving license
• Permitted to work throughout UK and Ireland; able to travel to Germany and USA for training

Desirable:

• HND or above or equivalent in a technical qualification; mechatronics; electronics, engineering, physics or computing

Next Steps:

If you believe that you are a good fit for the Field Service Engineer position, submit your CV now. We are more than happy to answer queries and help you with your journey.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Main Duties and Responsibilities 1. General and Site Management a) To be responsible for the oversight and day to day efficient and effectivemanagement of the Haven sites coordinating and linking with all staff groups including clinical teams and key partners such as the Metropolitan Police. b) To support day to day line management guidance to Administrators and other admin staff not part of reception staff team where requested by the Service Delivery Manager, Business Support (SDM, BS).c) To respond to daily problems and ensure that issues are swiftly resolved. Working with the senior management and clinical teams to implement longer term solutions to issues raised where required.d) To highlight issues of service cover across the multi-disciplinary team, particularly the 24/7 agreed level of forensic cover, coordinating with the clinical leads and the wider management team. e) To represent site management issues at all relevant internal and external meetings including the Havens Risk and Governance Committee, Havens Operational Group and sub-committees thereof including the Haven/Police/CPS partnership sub-committee.f) Working with the Quality and Operations Manager (QOM) and SDM, BS to ensure that facilities and other resources are available to meet site service needs.g) Ensure that delegated roles of fire officer(s), health and safety officers and other relevant corporate roles are covered within the staff team at the sites.h) To provide high level admin support to the service in achieving and maintaining accreditation. As part of the management team contribute to the development of service delivery, business and other plans and support the QOM and SARC ServiceManager in the production of business cases where required. To draft all business plans related to business support systems and procurement and materials management, including new equipment SLAs.As part of the management team represent the Havens on external bodies and meetings as agreed with the QOM and/or SARC Service Manager. Additionally, under general management:k) To deputise for the Quality and Operations and Manager and SARC Service Manager as and when required. l) To cover for the Service Delivery Manager, Business Support in their absence, including in respect of line management of the Administrators and other admin staff not part of reception staff team. 2. Service Delivery and Developmenta) Working in collaboration with SDM, BS taking a lead role in facilitating process improvement within the administration and systems parts of the service and wider Haven partnership including undertaking full life cycle project management responsibility where required.b) Ensure that all systems dependent components of the Havens Service Level Agreement (SLA) are adhered to and standards, outcomes and performance indicators relating to systems and performance, such as compliance with witness statement standards, are met consistently across the service. c) Ensure consistency in systems, record keeping and high quality data integrity across the three Havens including relevant auditing processes. d) Ensure confidentiality in the management of data and that the service is compliant with the Data Protection Act, the Venereal Diseases Act, any other relevant legislation and Trust confidentiality and information governance policies; whilst equally ensuring that data is readily available as required for clinical, operational and management purposes and that systems are in place to enable access to data as required. e) Ensure with SDM, BS administrative and meeting servicing requirements are met for Haven meetings and the clinical and operational management teams. f) Ensure that the systems required to support the victim/client pathway, such as reception rotas, service wide telephone line and on-call triage pathways are in place and reviewed as necessary to ensure effectiveness for the victim/client pathway and particularly for the Metropolitan Police and other referring partners. g) To ensure active encouragement of client feedback about the service. h)To ensure that shared IT drives are structured so as to facilitate effective governance across the Havens sites and to approve the shared drive structure and usage and any access restrictions. i) To be part of the management team on any developments required to service systems ensuring that users are fully involved in design and functionality.

NEW SERVICE ADVISOR JOB
Bromley, Kent
30k basic / 40k ote + benefits

My Client, a dealership in Bromley, Kent are currently recruiting Service Advisor / Aftersales Advisor to work in their aftersales team.

Duties of the successful Service Advisor / Aftersales Advisor :
• Welcoming customers in to the workshop
• Booking in services
• Acting as a go between for the customers and workshop
• Upselling add on’s and products
• Invoicing

You will need to have previous service or aftersales experience as a Service Advisor / Aftersales Advisor and a full UK driving license for this role.

Hours for my Service Advisor / Aftersales Advisor role are Monday to Friday 8.00 – 6.00. 1 in 3 Saturdays paid as overtime, 8.30 – 12.30.

To apply for this Service Advisor / Aftersales Advisor role, please send your CV to Katy at YOLO Recruitment via email, text, WhatsApp or call me at anytime!

About the Role
An exciting opportunity is available for an experienced  Pastry Chef  to join the Black Star Pastry team in our CBD   Store, located in the gorgeous Galleries.
Our Service Chefs play a critical role in the final stage of production for our show stopping cakes, cutting, adding garnishes and ensuring quality control of all products.
Roster
This is a full-time role with availability ideally Tuesday to Saturday.
Hours are 6am-2pm. 
Perks & Benefits for Permanent Staff

Work-life balance and day time hours!
Full-time, stable opportunity in a successful, progressive business
Birthday day off! 1 additional annual leave day per year.
Birthday cake! 1 complimentary 4-portion cake of employees choice.
1 day of personal leave able to be taken for mental health & wellbeing.
Free confidential counselling, support and advice.

About You
... Click here to view more detail / apply for Service (Pastry) Chef

Purpose of the Role:
Using technical expertise and a strong customer focus to ensure the very best  online-store user experience, with excellent service and customer education.
Responsibilities: Resolving, in first contact, customer enquiries received by phone, email and/or chat Owning complex issues to resolution, with regular progress updates to customer/s Promoting the benefits of using the online store, helping customers to  self-serve for future purchases Keeping up-to-date with Industry changes to understand how SAIG  products/services meet customer needs Identifying opportunities for new solutions and referring qualified leads from  customers to Sales Knowing when online/contact activity may impact other customers and acting quickly with stakeholders to inform & resolve Achieving, or exceeding, agreed KPIs so overall team goals are met  for the best customer experience possible Processing back-office, or other customer-focused, duties to ensure  customer SLAs are met or exceeded Actively contributing to regular team meetings and regularly attending  ... Click here to view more detail / apply for Customer Service Consultant

Job Title: Domestic Abuse Intervention Specialist
Department: Children and Families - Reach Out Domestic Abuse Service
Location: London Borough of Redbridge
Hours: 36 per week
Salary: £23.75 - £29.94

About the Role

The Reach Out Domestic Abuse Service in the London Borough of Redbridge is seeking a dedicated Domestic Abuse Intervention Specialist. This role is integral to providing high-quality support to individuals and families impacted by domestic abuse. Your work will involve survivor-led assessments, safety planning, emotional support, and proactive engagement with perpetrators to encourage behavioural change.

Key Responsibilities

• Service User Engagement: Conduct safety planning and risk assessments, offer practical and emotional support, and assess needs holistically.
• Case Management: Manage a caseload with regular community and home visits, maintaining accurate records and ensuring compliance with safeguarding policies.
• Multi-Agency Collaboration: Work closely with professionals, including police and child protection teams, to create coordinated responses to domestic abuse.
• Service Development: Gather service user feedback to enhance service accessibility, provide guidance to colleagues, and promote the service through community outreach.

Qualifications & Experience

• Education: IDVA training certificate or relevant qualification (NVQ Level 2 or above) preferred; willingness to undertake training if needed.
• Experience: Proven experience with victims/survivors of domestic abuse, case management, and multi-agency collaboration.
• Skills & Knowledge: Strong communication and advocacy skills, knowledge of GDPR and safeguarding practices, and ability to work effectively within a diverse community.

Why Join Us?

This is an excellent opportunity to make a tangible impact in a supportive and collaborative environment. You'll receive relevant training, clinical supervision, and access to professional development to thrive in your role.

For more information or to apply, please contact: Lewis.Ashcroft@servicecare.org.uk,

The Best Connection are currently recruiting experienced Service Technicians in and around the Feltham area on behalf of a high-end tool manufacturer.

Your role would be working as a service technician in their repair centre, helping to diagnose and repair a variety of tools.

Responsabilities:
-Providing telephone support for technical, product & application usage to both internal staff.
-Repair of all tools, electrical, cordless & petrol in a timely manner.
-Achieving company targets/KPI’s
-Advising customers of repairs, quote and maintain contact with customer to maintain good customer care and prevent backlogs.
-Assist with any other duties that may be required.

Shift Pattern:

Monday to Friday - 8am-4:30pm

Why you will love working here:

Great working environment
Competitive Pay
PPE Provided
Possible permanent contract

What we are looking for:
-Candidates must have proven experience from either a mechanical or technical background
-Due to location candidate needs to drive
-Good attitude to work with a desire to progress.
- Someone who can be reliable & Punctual

Proud member of the Disability Confident employer scheme

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a customer centric individual who has a knack of continuous improvement for our dynamic and lean CX team. Our ideal teammate should be good at engaging leads in our conversion funnel, mainly focusing on converting leads to potential investors throughout the customer journey. And you should enjoy working in a fast-paced start-up environment.

What you will do:

• Delivering a best in class customer experience in person and via our omni-channel support.
• Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationships.
• On-boarding customers by processing their applications and performing KYC checks.
• Perform any day-to-day operational tasks under CX team’s portfolio.
• Implement and improve customer engagement strategies necessary to convert leads.
• Taking ownership of customer success metrics, from a company to a personal level.
• Demonstrating strong personal values and a commitment that is in line with our mission and company values.

What we are looking for:

• Able to work full-time for 6 months
• Have 1 - 2 years experience in Customer Experience or Customer Support.
• Fresh grad is welcomed to apply as well!
• Fluency in written and spoken English and Malay. Fluency in Chinese will be a huge added advantage.
• Experience in both handling customers’ inquiries and operation will be an added advantage.
• Good critical thinking skills, self-motivated, meticulous and able to work independently to achieve defined targets.
• Persuasive and possesses strong inter-personal skills and able to maintain strong client relationships.
• Professional phone and email etiquette.
• You’re the first to roll up your sleeve in any BAU and ad-hoc tasks.
• Having experience in the financial services or fintech industries will be an advantage.

What it is in for you:

• Explore and contribute to continuous improvement projects.
• Solve problems and challenge the status quo in our daily tasks.
• Discretion on how to apply a vast array of metrics and data to solve challenging and interesting problems.
• Assist Managers on all things that impact the customer experience, including process, automation, UI/UX and much more.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Job Brief:

This role is primarily responsible for providing simple to moderately complex support to the day-to-day time and labor process and ensure the accurate posting of timecard transactions based on relevant policies, regulations, and standard processes.

Responsibilities & Duties

 

• Performs simple and assigned complex time and labor processes to support the overall timekeeping services in compliance with methodologies, relevant regulations, and established standards.
• Reviews timesheets and verifies attendance or hours worked in line with standard methodologies and processes.
• Performs weekly close process to ensure accurate posting of timecard transactions.
• Creates and reviews period-end reports such as post-payroll reports based on the stakeholder’s requirements.
• Run nightly revenue process.
• Answers simple to moderately complex timekeeping inquiries using company systems based on standard procedures.
• Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution.
• Maintains the SOP/DTP of current processes and incorporates documentation updates as required.
• Performs simple but varied tasks in compliance with service-level agreements, processes, policies, and procedures.
• Assesses identified issues and collates documentation to assist in investigating and resolving common and recurring issues.
• Supports selected simple process improvement initiatives to streamline processes.
• Performs ad hoc tasks as requested or assigned.

 

Qualifications & Requirements

 

Minimum Requirements

• Bachelor’s degree or at least 3 years of relevant work experience.
• Intermediate proficiency in MS Office tools 
• Working knowledge and understanding of Timekeeping processes and procedures.
• Experience working in an outsourcing, shared services, or similar model with compensation-related roles or other similar functions is preferred.
• Intermediate knowledge in HR Systems, preferably Oracle, ADP, and ServiceNow or other similar platforms and tools.

 

Attributes

• Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)
• Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. This is role within the service requires the post-holder to be confident to work independently within their own team as well as closely with multi-disciplinary teams across the Trust. The post holder will also be required to provide training and supervision for trainees and assistant psychologists in the service. Supervision will be provided by an experienced Clinical Psychologist with line management by the Clinical Lead Consultant Clinical Psychologist. Candidates must have completed post-graduate level training in Clinical or Counselling Psychology as accredited by the British Psychological Society, or British Psychological Society Statement of Equivalence, and be registered as practitioner psychologists with the HCPC. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!

Join us as a Customer Assistant in our Dundee Club offering a 30 Hour contract which is fully flexible over 7 days.

The Role You’ll Play

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience.

Hit the Jackpot with Our Benefits


Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships including – Customer Service Level 3
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Pension Scheme


Your Responsibilities as Part of Our Team


Build rapport and relationships with Customers
Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
Support with other duties as requested by the line manager
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live


The Winning Combination We’re Looking For


Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
Outstanding communication skills that can be adapted to different situations when necessary
Experience of handling cash and basic numeracy knowledge
You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards


Applicants must be 18+

Security Partner Manager

SNSW Grade 11/12
1 x ongoing Full-Time
Headquarter location is McKell, Sydney

As the Security Partner Manager, you will collaborate with digital product teams to enhance people, processes, and practices through capability uplift, secure by design practices and implementation of initiatives to ensure security compliance and reduce the cyber risk to the citizen and Service NSW.
Responsibilities include developing high-level architecture diagrams, process sequence diagrams, and data flows to improve visibility of product architecture, conducting thorough threat modelling exercises to identify and assess potential risks, prioritising   and addressing areas of risk,   identifying   opportunities for enhancing security integration   and   contributing to the gathering and presentation of metrics and Key Performance Indicators (KPI) to demonstrate the performance of the portfolio.
The security partners are a pivotal role in cyber, acting as the conduit for our digital colleagues, ensuring that communication and collaboration across
... Click here to view more detail / apply for Security Partner Manager ? Service NSW

• Provides strategic leadership and operational direction to a professional team of direct-hire and contractor staff.
• Formulates and develops short-term and long-range strategic and financial plans and justifications for programs, budgets, staffing, and related projects for the Division.
• Plans, organizes, and manages the development and delivery of a broad range of problem resolution and technical support services.
• Synthesizes and analyzes available information; recognizes patterns or trends and draws reasoned conclusions from data.
• Manages a variety of customer services and experiences such as walk-in expert support at DT's multiple IT Marts, Bureau VIP customers, domestic equipment refresh upgrades and IT office equipment relocations, and onsite Tier 2 deskside support.

Starting at $163,964 Per Year (GS 15)