Total 2 job vacancies by Yue Rong Pte. Ltd.

About the Job:

At Golden Seed, we infuse the rich heritage of tea artistry with modern lifestyle, seeding a new way of appreciating the calm and tranquillity that tea culture brings into the modern age. Relish in the artistry of tea craftsmanship at our innovative tea space and culture center, the first of its kind where every brew inspires new conversations, connections, and community. Experience a multi-sensory journey that celebrates the very essence of what we do. At Golden Seed, we are reimagining tea.

Your Role:

As our Tea Experience Manager, you will be the heart and soul of our tea space and culture center, introducing visitors to the enchanting world of tea artistry.

Your responsibilities will include:

• Welcoming and engaging with visitors to enhance their experience.
• Making personalised tea recommendations based on individual preferences.
• Curating and maintaining a selection of books in our library area for guests to enjoy.
• Hosting tea-tasting sessions and educational workshops.
• Ensuring the tea space is inviting, serene, and reflective of our brand ethos.

Your Skills: To excel in this role, you should possess:

• An appreciation for culture and lifelong learning
• A deep passion for tea and a comprehensive understanding of its varieties and brewing techniques is a bonus
• Excellent interpersonal and communication skills.
• A knack for creating memorable customer experiences.
• Strong organisational skills and attention to detail.
• Previous experience in a managerial or customer-facing role is preferred.

Join us at Golden Seed and be part of a team that celebrates the art of tea and fosters a community of growth.

The job responsibilities of the tea shop manager include:

• Fully responsible for store management and operation: formulate and implement sales plans, and complete the store operation indicators issued by the company.

• Inventory management: Reasonable and timely to ensure the supply of goods in the store, monthly inventory on time.

• Operational arrangement: Reasonable arrangement of in-store operations, including sales staff management and other matters.

• Team management: Responsible for the training and education of employees, and lead the team to achieve sales goals.

• Customer Relationship Management: Master the knowledge and characteristics of various teas, introduce tea and tea drinking knowledge to customers.

• Crisis management: Have good communication skills and knowledge and ability to deal with crises, grasp customer needs in real time, and maintain customer relationships.

• Daily management: supervise the demand, loading and replenishment of goods, and do a good job in purchase acceptance and commodity display.

• Equipment maintenance: master the maintenance knowledge of various equipment in the store, and supervise the cleaning and sanitation inside and outside the store.

• Financial management: Complete financial close on time to ensure the accuracy of financial data in the store.