Total 83 job vacancies by We-plus Pte. Ltd.

Main Responsibilities:

• Design, build, and maintain scalable and efficient data pipelines for collecting, processing, and storing large datasets.
• Work closely with data scientists, analysts, and business stakeholders to understand data requirements and deliver high-quality data solutions.
• Develop, implement, and optimize ETL (Extract, Transform, Load) processes for data integration from various sources.
• Ensure data quality, consistency, and accuracy across all systems.
• Perform data cleansing, transformation, and aggregation tasks as part of the data pipeline.
• Monitor, troubleshoot, and optimize data workflows for performance and reliability.
• Design and implement data models and schemas for efficient storage and querying.
• Maintain data infrastructure and ensure best practices for data governance and security are followed.
• Collaborate with cross-functional teams to provide insights and support business objectives through data-driven solutions.
• Continuously evaluate and implement new technologies and tools to improve the performance and scalability of data systems.

Qualifications & Experience:

• Bachelor's degree in Computer Science, Engineering, or a related fields.
• Minimum 10 years of proven work experience with Power BI.
• E2E knowledge in working with Azure.
• Prior experience in developing Power BI including backend data transformation.

Role Summary

This role is for a technical support position and they will be responsible for overseeing the project initiated by APAC Infrastructure as a Service (IaaS) team. They must ensure that the project deliverables are delivered on time and aligned to agreed SLAs and processes.

They will help ensure the quality of IaaS services remains consistently high, that operating policies are developed or are strictly followed, and adhere to all IT security policies to maintain system integrity and quality.

The candidate must have excellent technical knowledge matched by a “can do” hands-on attitude, have an eye for details, possess an inquisitive mind to question, analyze and improve existing ways of working, have excellent verbal and written communication skills, and always work to maximize IT Security and minimize IT Operational Risk.

Main Responsibilities

Technical Management

• Responsible for the overall BAU support operations of IaaS systems in APAC (infrastructure in Australia, Singapore, Hong Kong and Japan) and regional oversight of the rest of APAC countries.

Business relationships

• Work closely with all major business stakeholders, and any team(s) with direct influence and dependencies.
• Must know how to build strong working relationships with our customers and partners.
• Have proven experience working collaboratively with all teams across all departments and with the attitude to work openly, share information, and keep people regularly informed and avoiding working in silo mode.

Governance

• Follow all CIB and Security policies
• Contribute to management reports and dashboards
• Report all variances from Norms and Standards
• Ensure and practice all production Disaster Recovery and BCP processes are in place
• Be risk adverse in change management, Incident management and daily operations.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• More than 3 years of technical experience with the majority spent in a Bank or Financial Institute.
• Must have experience working on virtual technology platform VMware websphere 6.x or Microsoft HyperV 2019.
• Must know how to manage Active Directory for the authentication and privilege account management.
• Must have excellent written and verbal communication skills in English in order to effectively communicate with English-speaking stakeholders. Eg. Able to break down complex technical situations and communicate with non-technical managers and very technical Level 3 senior system administrators.
• Candidate must be competent on how to manage the OS on physical servers and virtual servers.
• Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network.
• Strong knowledge on governance, server administration and services in cloud based environments. In short, able to follow the bank’s standards, processes and procedures.
• Proficiency in handling and/or contribution to complex IT projects.
• Able to work autonomously and as part of a team using strong analytical skills.
• Demonstrate a systematic and logical approach to problem-solving
• Good presentation and documentation skills, possess good time keeping and attention to detail.
• Be willing to do shift work and some weekends. Also be on call or attend incident calls outside office hours at short notice.
• Relishes taking ownership, being totally hands-on and comfortable directly interfacing with people at all levels of the organization.
• Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude.
• Able to plan, test and execute Production changes successfully following a robust Change Management process.
• A professional certification in any of the Operating Systems listed.
• Must have skills in: Microsoft Windows Server 2012, 2016 & 2019, Microsoft Active Directory, Qualified in ITIL 3 or 4 Foundation.

Other Value-Added Competencies

• Knowledge and experience with Ansible Tower, Ivanti, Centrify, Veritas and BMC software.
• Knowledge using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
• Have good scripting skills, in PowerShell, Python or other programming languages.
• Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams.
• Project Management experience is a bonus
• Good to have skill: PowerShell scripting.

Role Summary

Our client is looking for a Google Cloud Expert (Junior) to work with our engineering team to implement, maintain, and optimize our cloud-based systems. This role will work with a variety of IT professionals in our organization to ensure our cloud computing systems meet the needs of our business and customers. The main responsibility of this role is delivering complex solutions and cloud initiatives, as well as deploying and debugging systems.

Main Responsibilities

• Design and deploy modular cloud-based systems.
• Develop and maintain cloud solutions in keeping with our company’s business needs and best practices.
• Build GCP data-driven solutions for enterprise data warehouse and data lakes.
• Ensure efficient data storage and process functions in accordance with security policies.
• Identify and resolve infrastructure vulnerabilities and application deployment issues
• Review existing systems and make recommendations for improvement.
• Collaborate with clients to understand their business requirements and turn them into technical documentation and deliverables.
• Provide cloud support and recommendations for clients.

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Technology or related fields.
• Over 3 years of experience with infrastructure as code development.
• Over 2 years of direct hands-on experience with the GCP stack.
• Experience building multi-tenant IaaS and PaaS cloud solutions.
• Experience designing cloud solutions.
• Experience with data integration and migration, as well as ETL/data integration tools.
• Experience with visualization tools such as Looker, Tableau, PowerBI, or Oracle OBIEE.
• Experience using automation scripting languages such as Python, Ansible, or Bash.
• Experience with SDLC and continuous delivery tool sets such as GitLab CI, Jenkins, or comparable tools.
• Proficient in at least one SQL language such as Redshift or Snowflake.
• Excellent communication and presentation skills.
• Strong analytical and troubleshooting skills.
• GCP certification. (Preferred)
• Experience migrating legacy systems into GCP technologies. (Preferred)

Role Summary

As a Solution Architect, you will be responsible for delivering enterprise-class cloud design and solutions to clients by leveraging your expertise in architecture and execution across the Azure platform. The Solution Architect will collaborate with our clients across all phases, including planning, design, development, and deployment, in order to satisfy their needs, with an emphasis on Azure and cloud technologies.

Main Responsibilities

• Collaborate with clients and project managers to determine and manage expectations for project delivery.
• Design and direct projects for multiple clients.
• Develop specifications for functional design and implementation plans.
• Produce high-quality deliverables in accordance with signed Statements of Work (SOW).
• Provide project sponsors with architecture review and project milestone sessions.
• Delegate duties and priorities to implementation personnel.
• Ensure that project delivery processes are implemented and followed.
• Ensure that technical solutions provide value to the organization.
• Communicate with technical and commercial personnel in plain and technical English.
• Develop business requirements in partnership with business analysts.
• Assist customers in identifying their on-premises, cloud, and hybrid needs and capabilities, and consult with them regarding design principles, best practices, deployment techniques, and adoption.
• Design cloud architectures, environments, and solutions that fit the client’s specifications, with an emphasis on achieving the client’s overall business objectives.
• Utilize best practices that will ensure the long-term viability of the client’s environment.
• Assist with the drafting and editing of Statements of Work (SOWs).
• Provide architectural design and direction to other team members.
• Mentor and orient intermediate and junior solution consultants.
• Provide enterprise community leadership via social media, articles, speaking engagements, seminars, and conferences.
• Complete certification exams pertinent to the position and company competencies.
• Establish and maintain solid relationships with several technical and line-of-business contacts, establishing excellent working connections and collaborating with members of the Sales, Services, Marketing, and Product Management teams.

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Technology or related fields.
• Over 2 years of experience as a solutions consultant, architect, or in a similar job.
• Over 6 years of business experience.
• Demonstrated mastery of multiple cloud technologies in the Microsoft stack (Azure IaaS and PaaS), along with familiarity with alternative cloud technologies (AWS, Google, etc.).
• Demonstrated expertise in consulting and/or project management.
• Experience designing and administering on-premises and cloud-based (Azure) infrastructure and platform components.
• Experience designing and administering underlying infrastructure concepts and technologies, including Active Directory, ADFS, on-premises compute, networking, and storage.
• Experience designing and administering many Azure services (Azure IaaS, Azure PaaS, storage, networking compute, etc.).
• Microsoft certification preferred.
• Cloud certifications are highly desirable.

Role Summary

The team’s cloud engineers are in charge of creating and constantly enhancing the cloud infrastructure for the business. Several of the important initiatives for the organization will be launched with the help of the functionality you and your team will supply. To ensure the effective completion of high-impact projects, you will collaborate closely with talented site reliability engineers, DevOps engineers, software engineers, and operations experts in this role. The ideal candidate will be well-versed in Linux internals, the basics of networking, algorithms, data structures, and object-oriented programming, all of which are crucial to succeed in our multidisciplinary team.

Main Responsibilities

• Create, put into practice, and use cloud-native solutions.
• Establish clear, specific criteria with key stakeholders.
• Schedule and prioritize activities in accordance with business needs.
• Identify possible weak points in the infrastructure and systems and create effective mitigation plans.
• Assist the security team in advancing strong standards.
• Oversee the process of implementing solutions or services with an aim for minimal downtime.
• Create and own scaling, capacity planning, configuration management, and monitoring of processes and procedures.
• Ensure there is thorough monitoring coverage.

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Technology or related fields.
• Over 8 years of industry experience and significant Google Cloud Platform (GCP) knowledge.
• Experience with Linux and software development.
• Experience with cloud native application design and development using APIs, containers, Kubernetes, service mesh (Istio), preferably on Google Cloud Platform.
• Practical knowledge of containerization and orchestration using Docker and Kubernetes.
• Proficient in Git and Bash.
• Ability to do standard Linux system administration tasks with ease, such as mounting and formatting disks, checking resource usage, monitoring and debugging processes, setting up cron jobs, building Systemd units and timers, etc.
• Proficient in writing in at least one of the following: Python, Golang, PHP, or Typescript.
• Proven expertise throughout the full stack in troubleshooting and debugging web apps (i.e. the application layer, the database layer, the network layer, the OS).
• Experience managing MySQL or non-SQL databases like MongoDB. (Preferred)
• Experience managing Vitess. (Preferred)
• Active Google Certification, Google Cloud Developer or Google Cloud Engineer. (Preferred)

Role Summary

SPACE Program is made up of Consumer Data Services/storage (CDS), Loyalty, Marketing Activation using Salesforce Marketing Cloud (SFMC), Consumer Data Platform (CDP), and Analytics. The SPACE program has been rolled out to the North Asia zone and will be implemented to the SAPMENA markets. The CRM workstream of the brand’s integration seeks to integrate the brand’s current CRM system onto SPACE for the markets in both NA and SAPMENA.

The key objectives are as follows:

• Lead the planning, execution, and successful completion of the CRM integration project, ensuring alignment with both the brand and client’s strategic objectives.
• Manage project risks, dependencies, and timelines, communicating progress and roadblocks effectively to all stakeholders.
• Facilitate knowledge transfer and provide ongoing support to brand users transitioning to the client’s CRM system.
• Rollout SPACE for that particular brand across all markets in the NA and SAPMENA region, according to the given rollout roadmap, through the software development lifecycle approach.

Main Responsibilities

• Project and timeline management – own overall delivery timeline for different phases in the project lifecycle.

1. Collaborate with different teams and workstreams to map out the group system landscape.
2. Drive external vendors to explore and deliver solutions with alignment to requirements, ensuring quality and timeliness, whilst keeping to agreed scope.
3. Organize and manage periodic steerco meetings.

• Support Business Analysts in documenting as-is functionalities and integration landscape of current CRM system.
• Ensure business requirements gathering of SPACE is completed timely, and the deliverables of each phase of the project has been delivered.
• Oversee data mapping, cleansing, and migration activities to ensure data integrity and minimize disruption to business operations.
• Develop and execute a comprehensive testing plan to validate data migration, system integration functionalities, and user acceptance.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 4 -7 years of experience in digital transformation projects, having held PM roles managing large, complex projects with multiple workstreams.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience gathering business requirements, mapping out as-is model and defining target operating models.
• Has experience leading the entire or a specific phase of the SDLC.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to have:

• ITIL certification.
• ServiceNow, Confluence application experience.
• Proven project management experience (PMI methodologies) – PMP qualification.
• Knowledge of client’s business and IT processes.

Role Summary

• Deep dive and map out the as-is CRM landscape along with its various frontend/downstream integrated systems for each market utilizing CRM in SAPMENA zone today.
• Leveraging the already-implemented SPACE system in North Asia zone, design and build a similar CRM system for SAPMENA markets with the spirit of standardization, simplification, and scalability.
• Rollout SPACE across all markets and brands currently on CPRV in the zone today, so as to decommission the older CRM system, through the usual software development lifecycle approach.

Main Responsibilities

• Document as-is functionalities and integration landscape of current CRM system in SAPMENA
• Work with internal stakeholders to gather business requirements of SPACE, defining the functional specification and business requirement of the to-be model.

1. Internal Stakeholders consist of overall SPACE Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
2. External stakeholders consist of technical vendors who build or maintain the products within SPACE or to be integrated with SPACE.

• Work with solutions architect to translate functional specification and business requirements into user stories in the product backlog, ensuring there are clearly defined acceptance criteria signed off by business stakeholders.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 4 -7 years of experience in digital transformation projects, having held roles such as BA or PM.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience gathering business requirements, mapping out as-is model and defining target operating models.
• Has experience leading the entire or a specific phase of the SDLC, preferably the Discovery (planning / analysis), Design, Development phase of SDLC.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have

• ITIL certification and ServiceNow experience
• Proven project management experience (PMI methodologies) with PMP qualification.
• Knowledge of client business and IT processes.

Role Summary

The candidate will coordinate the day-to-day activities, installation & commissioning of a highly complex CCTV Video Management System project. The Project coordinator will work closely with junior & senior Systems Engineering teams to be the customers primary point of contact and their trusted advisor for the length of the project.

Main Responsibilities

• Become the primary point of contact for the customer for the deployment of the CCTV project for the day to day activities.
• Understand and ensure that both customer needs and technical requirements are met throughout the lifecycle of each project.
• Learn, understand and coordinate the end to end project delivery and requirements.
• Learn & understand the technical capabilities of the clients’ CCTV system.
• Effectively communicate the customers' requirements to the Operations Team to allow the solution to be accurately built to the agreed specification.
• Attend the customer site location for meetings, and to oversee the project deployment.
• Work closely with the Head of Systems Engineering and project teams to make sure the job requirements are met and delivered to the customers satisfaction.
• Work closely with the Operations Team to understand project lead times, and effectively communicate this information to the customer.
• Ensure regular touchpoints with your customers through calls, email, and face-to-face meetings.
• Understand your customers vision and roadmap, identifying opportunities for use cases, integrations, and program expansion; Feed this back into the agile development process to promote roadmap alignment with key accounts.
• Effectively agree, record and communicate project milestones and help develop associated formal processes and relevant documentation.

Qualifications & Experience

• Bachelor’s in information Technology or relevant fields.
• More than 3 years of relevant project management experience, preferably in a Security, surveillance, or IP video industry.
• Proven ability to remotely troubleshoot and resolve project related problems.
• Very good written and oral language skills.
• Excellent knowledge of Office 365, further project management or documentation tools are a plus.

Key Attributes:

• Human: Personable, able to effectively communicate on a personal level.
• Honourable: Manage customers' expectations. Focussed on developing trust with customers. Able to consistently deliver what has been agreed.
• Customer Driven: Empathise with the customers (internal & external) to ensure expectations are both managed and achieved.
• Enterprising: Naturally inquisitive, want to understand customer challenges and develop solutions that maximise customer satisfaction and revenue.
• Excellent project management skills.
• Excellent communication skills (written, verbal and listening) combined with a self-assured manner adapting to different partners.
• Strong problem-solving attitude with a lot of intellectual curiosity.
• Ability to prioritise workload and comfortable with multi-tasking.
• Self-motivated, driven, flexible and resilient.
• Well organised with excellent planning skills.
• Strong mix of technical and customer skills.
• An open and honest team player.
• Ability to uphold organisational values and ethics.
• Strategic mindset both short and long term.

Role Summary

With the current innovative technology environment, our client has started an ambitious journey to modernization of its technical product offering starting with the digital e-banking. To participate to this transformation, our client is looking for an enthusiastic front-end developer to join our UI team to build amazing user experiences with AngularJS. The developer will apply their extensive experience with modern technologies and practices to help end-users make effective use of e-banking.

Main Responsibilities

• Develop and test new features.
• Participate in constructive design discussions to deliver maintainable and practical solutions.
• Make recommendations on how to evolve the code base.
• Accurately estimate development effort.
• Squash bugs and Participate in peer code reviews.
• Mentor junior developers.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 5–10 years of experience in COBOL programming.
• Well verse in using Batch COBOL, CICS COBOL and Microfocus COBOL.
• Well verse in using in DB2 data structure and SQL.
• Well verse in UNIX and Script developmemts.
• Knowledge in Eclipse, Dbeaver and Gitlab. (Plus)
• Knowledge in MQ and gateway to front end systems. (Plus)
• Candidate should have a good understanding of Agile methodologies.
• Excellent Problem-solving skills, self-motivated, adaptable, and goal-oriented.
• Must have good Verbal and written communication skills.
• Having a banking experience. (Plus)
• Experience in System Analysis (Involvement in the Functional Specs analysis and must be able to create Detailed specs for code developments).

Technical Knowledge:

• COBOL Programming (Batch and Online).
• UNIX & DB2.
• DB2 & COBOL – SQL.
• GitLab, Jenkins, Scripts.

Functional and Transversal Competencies:

• Familiar with CI/CD.
• Familiar with Banking Domain.

Role Summary

The APAC Operations Change team works closely with our businesses, other change functions and technology to drive strategic change and new business enablement.

Main Responsibilities

• Responsible for shaping and planning the delivery of activities relating to key components of the initiatives.
• Adherence to change management directives, including ways of working.
• Working with internal implementation teams, particularly Client Group, Investment, Operations and Change Management to achieve program initiatives and deliveries.
• Working with external service providers to establish a joint program organization structure and framework for effective program governance and monitoring.
• Capture and document emerging risks and issues relating to the change management function.
• Support the programme throughout the delivery cycle – change request process, team meetings, reviews, information sharing.
• Managing the concurrency of activities while adhering to business priorities.
• Managing key senior stakeholders across the business.
• Managing the programme team including Project Managers and Business Analysts.
• Manage and balance the global alignment and APAC specific regulatory and client demands.
• Control of budget associated with programme responsibilities including internal and external spend, tracking of forecast spend vs actual plus a profit and loss view of the spend profile.
• Be involved in sharing the APAC Operations architecture, location strategy and target operating model.
• Act as the APAC representative for Change in global design and governance forums.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 5 years of relevant working experience.
• Track record of successfully delivering large scale transformational and complex programs across multiple departments or functional domains.
• Possess strong Operations domain knowledge and preference will be given to candidates with Fund Accounting, Transfer Agency, and Investment Operations experiences.
• Good program and/or project management skills using a recognized methodology.
• Understand the Asset Management industry and market practice in Asia.
• Experience in digital assets or blockchain related initiatives would be advantageous.
• Prior working experience of successful project implementation working with external service providers.
• Proficient in Microsoft office suite of applications and be able to present information for the desired outcome.
• Excellent communicator with the ability to engage professionally at all levels within the organisation including senior stakeholders globally.
• Good problem-solving skills, analytical and willingness to get into the level of detail where required.
• Proactive, self-motivated, and able to work using own initiatives.
• Change leaders who can motivate or influence others.
• Experience in running with cross functional projects in a virtual environment.

Client is looking for:

• The individual will be expected to work on a range of program management activities in Operations domain.
• The role requires the individual to adapt to changing business priorities and as such it is anticipated the candidate will need to perform a variety of project related roles focusing on coordination of teams, programme/project/dependency management and display budgetary control.
• The role is required to help coordinate change activities across global Technology, Business teams and external service providers.
• The candidate will be a strong communicator, apt at managing different stakeholders proactively collating and documenting information using standard artefacts and improving the change management effectiveness.
• The candidate must demonstrate ability to deal with emerging risks and issues.
• The person will be able to work on their own initiative and be quick to identify issues and dependencies that might affect the successful delivery of team’s objectives.
• The individual will have good organisational and negotiation skills and will be expected to focus on the commercial viability of the change initiatives he/she will be working on in order to demonstrate value to the business.

Main Responsibilities

• Develop and maintain web applications using both front-end and back-end technologies.
• Design and implement user-friendly interfaces with a focus on responsiveness and performance.
• Build and integrate APIs to support application functionality.
• Write clean, maintainable code and conduct thorough testing to ensure reliability.
• Deploy applications and monitor their performance to ensure optimal user experience.
• Stay current with industry trends and best practices to continuously improve development processes.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• More than 3 years of relevant working experience.
• Mandatory experience in JavaScript (Frontend in Vanilla JavaScript, Backend in NodeJS).
• Must have experience in HTML, CSS.
• Good to have experience with Docker, DevOps and Azure Cloud.
• Good to have experience working with custom built UI frameworks.

Role Summary

The Project Manager is responsible for the delivery of infrastructure projects supporting the business and project team. The candidate will own the project schedules, resources planning, providing project update, manage project risks and issues.

Main Responsibilities

• Manage the complete project phases from initiation to closing.
• Accountable to meet the project schedule and owns the project budgets.
• Responsible for the IT cost estimates based on the project deliverables.
• Manage the procurement process to order the IT bill of materials and adhering to the procurement processes.
• Lead the RFQ or RFP as required.
• Identify any risks and issues that may impact timeline, deliverables and develop, communicate, and implement migration plan(s) and corrective actions.
• Submit weekly project status report.
• Regular team status meetings and stakeholders’ meetings. Communicate with appropriate reports.
• Experience in steering and controlling, planning, facilitation and documentation
• Create project lesson learned and establish project best practices to improve future projects.
• Manage the IT Infrastructure project deliveries below, or any assigned projects tasks. Offices renovations: Hotels renovations, Attraction enhancement works or new build, Casino renovations.
• Prepare cost estimates for IT infrastructure project.
• Ability to understand Floor plans to design IT structure cablings.
• Able to use AutoCAD floor plan using the Autodesk viewer.

Qualifications & Experience

• Bachelor’s in Information Technology, System Engineering or relevant fields.
• At least 5 years’ experience in project management and/or consulting experience.
• At least 2 years project management experience in Network infrastructure upgrade/integration including IT cabling installation with proven technical management knowledge.
• Have at least one External Project Management Certification; The basis for all Project Managers must have knowledge of Project Management Methodology.
• Minimal CAPM (Certified associate in project management) or 5 years project management experience.
• Certified PMP (Project Management Professional)
• At least 3 years’ experience on network switches and Wireless AP implementation.
• At least 3 years of IT structure cabling experience with knowledge to lead cabling design.
• Construction site experience and comfortable to perform site progress checks.
• Understand Construction management methods for both real estate building and IT construction.

Role Summary

• Deep dive and map out the as-is CRM landscape along with its various frontend/downstream integrated systems for each market utilizing CRM in SAPMENA zone today.
• Leveraging the already-implemented SPACE system in North Asia zone, design and build a similar CRM system for SAPMENA markets with the spirit of standardization, simplification, and scalability.
• Rollout SPACE across all markets and brands currently on CPRV in the zone today, so as to decommission the older CRM system, through the usual software development lifecycle approach.

Main Responsibilities

• Project and timeline management – own overall delivery timeline for different phases in the project lifecycle.

1. Collaborate with different teams and workstreams to map out the group system landscape.
2. Drive external vendors to explore and deliver solutions with alignment to requirements, ensuring quality and timeliness, whilst keeping to agreed scope.
3. Organize and manage periodic steerco meetings.

• Support Business Analysts in documenting as-is functionalities and integration landscape of current CRM system in SAPMENA.
• Ensure business requirements gathering of SPACE is completed timely, and the deliverables of each phase of the project has been delivered.
• Work with Business Analysts to translate functional specification and business requirements into user stories in the product backlog, ensuring there are clearly defined acceptance criteria signed off by business stakeholders.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 4 -7 years of experience in digital transformation projects, having held roles such as BA or PM.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience gathering business requirements, mapping out as-is model and defining target operating models.
• Experience running a project in Agile methodology and having a good understanding of the Scrum ways of working.
• Has experience leading the entire or a specific phase of the SDLC, preferably the Discovery (planning / analysis), Design, Development phase of SDLC.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have

• ITIL certification and ServiceNow experience .
• Agile and Scrum methodology.
• Proven project management experience (PMI methodologies) with PMP qualification.
• Knowledge of client business and IT processes.

Role Summary

This position will be responsible for all aspects of Order Management System and its integration. Drive & Manage Projects, New Developments, Change Management, Partner Management, Partner Integration and L-3 Support. Ensure compliance and governance in all aspects of project management.

The role requires the individual to work closely with all teams (IT & Digital Teams, Key Business Users, Data & Analytics), E-Commerce Platform Solution Provider, Marketplaces Teams, to ensure E-Commerce platform and fulfillment are running and delivering to their full capability as per agreement.

Main Responsibilities

• Project Management:

1. Own the project implementation with regional and country business owner across client markets in NA & SAPMENA.
2. Enable and drive E-Commerce Project.
3. Work with all key stakeholders to ensure project compliance & delivery.

• IT Operations:

1. Collaborate with Run team to ensure support model is strong and enhanced to meet the business requirement for sustainable system operations and run.
2. Ensure risk mitigation and controls in place.

• Act as the IT liaison to lead communications with internal stakeholders and external partners.
• Perform business servicing by collecting and translating business needs in E-Commerce/OMS (Order Management System) area into system requirements.
• Proactively explore opportunities to optimize, processes and E-Commerce/OMS platforms, integration layers, and other bolt on systems.
• Ability to understand & manage marketplace interactions – Exposure and experience to platforms like Lazada, Shopee and TikTok Shop, Kakao, Naver etc. is an added advantage.
• Understand technology platforms and integrations in detail – Platforms and systems used in client, E-Commerce Partner and Market Places.
• Work with SAP teams, digital teams and key users, business leads, to align and manage new developments, enhancements & systems optimization.
• Identification of technology risks, process risk (any risk) – Propose communication and development of “best practice” solutions, and implementation of mitigating controls consistent with company strategy.
• Ensure compliance & SOP around High Availability, and optimized system performance.
• Dedication to compliance as reflected in comprehensive policy, standard, and procedure development and implementation – Ensure Compliance as per Internal Control guidelines; System Audits and Systems Compliance.
• Ensure a healthy balance between real World risks and the business need for speed, agility, flexibility & performance.
• Functional Documentation and Change Management to be well controlled – Ability to present data, relevant content (presentations) on respective subject.
• Drive some O+O (Offline + Online) initiatives and uses cases among retail & digital solution for E-commerce.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 3-5 years of experience working in E-Commerce environment and exposure to E-Commerce platforms.
• Overall 6-10 years’ experience in Tech Operations/Supply Chan experience in Retail or Cosmetics industry with exposure on eCommerce.
• Proven experience in leading and driving projects. Turnkey projects in D2C, B2B, Supply Chain domain.
• Complete understanding & working knowledge of Order to Cash (O2C) process – Stock reconciliations, Stock valuations.
• Project Management Skills: Understanding and experience of Agile Project Management Methodology.
• Understanding of Stock Movement Types and its implications w.r.t valuation and systems flows.
• IT, Project management certifications are an added advantage.
• Understanding of ecommerce & Marketplace platforms (any) & process flows: Shopee, Lazada, TikTokShop etc.
• PMI Certification on Project Management an added advantage.

Key Competencies

• Good analytical and process improvement mindset.
• Working as a Team. focus on objective.
• Critical thinking and problem-solving skills.
• Planning and Organizing.
• Strong Ability to influence Decision-Making.
• Communication skills, influencing and leading.
• Conflict management, Adaptability, stress tolerance and Negotiations.

Other Skills

• Have an absolute Consumer / Customer focused attitude.
• Very good communication skills, to include both verbal and written mediums.
• Demonstrated project management skills and experience.
• Be Pro-active and anticipatory in thinking style with ability to understand customer needs and business priorities.
• Good working attitude and strong ownership.
• Proficiency in English in order to effectively communicate with English-speaking stakeholders.

Role Summary

A successful candidate will work alongside a senior systems engineer, and project coordinator as part of a team to deliver a high scale complex project.

As a Systems Engineer, you will provide quality and professional deployment and support services, primarily in person at the customer site. The Systems Engineer is based in the Field and will report to the regional Head of Systems Engineering & Project Coordinator. The successful candidate will understand technology at an advanced level, be customer focused and detail oriented. They will offer value to our partners in providing outstanding support and an industry leading professional service.

The Systems Engineer is technically minded, can identify complex technical problems and introduce solutions to solve them. In short, the System Engineer is a trusted advisor to the organisations they deal with, satisfying customers' needs with innovative solutions and creating value for all involved.

Main Responsibilities

• Perform onsite software support, system deployment, audits, maintenance, and technical support to clients’ software solutions on customer premises.
• Configuring Synergy systems to meet customers defined specification.
• Configuring, and Installing system Synergy system PC’s, Servers, IP Cameras and other related hardware based technologies.
• Managing the deployment of a large-scale project.
• Understand our customers business, technical and operational requirements and be able to match them to client’s value proposition.
• Develop and maintain an extensive working knowledge of client’s solutions.
• Provide onsite and offsite professional services.
• Ensure timely escalation and resolution of customer issues through proper channels.
• Collaborate with other technical experts and engineering teams.
• Provide an open forum for questions regarding strategic plans, best practices, and ad-hoc consulting for software implementation, integration, training, and change requests.
• Deliver accurate, high quality system handover documentation to project stakeholders.

Qualifications & Experience

• Bachelor’s in information Technology or relevant fields.
• At least 2 years of relevant technical surveillance experience.
• Experience of providing technical solutions for enterprise customers.
• Excellent administration and troubleshooting knowledge of the various Windows operating system components (Active Directory, file sharing, clustering, GPO, performance monitoring, etc.).
• Excellent knowledge of networking principles and IP protocols.
• Experience with networking equipment configuration and troubleshooting (switches, routers, etc.).
• Experience working with IP video systems.
• Understanding of server virtualization concepts.
• Understanding of video streaming methodologies.
• Experience working with SQL databases.
• Clear understanding of TCP, IP and UDP protocol stack.
• Understanding of network storage (SAN, NAS, iSCSI) principles and best practices.
• Proven technical training in software and/or IT verticals in fast-paced environments.
• Must have good personal credit score & clean criminal record.

Key Attributes:

• Ability to uphold organisational values and ethics.
• Excellent communication skills; written, verbal and listening.
• Takes responsibility and accountability for the customer experience.
• Analytical thinker with strong problem-solving skills; a ‘go-getter with intellectual curiosity’.
• Strong sense of ownership with a desire to constantly learn and evolve at the same pace as the software and our customers.
• An entrepreneurial mindset, Self-motivated and driven.
• Well organised with the ability to prioritise works.
• An open and honest team player.
• Has the ability to exercise discretion and independent judgement.