Total 20 job vacancies by Uol Claymore Investment Pte. Ltd.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Assistant Sales Manager/Sales Manager (Corporate Sales) is responsible to implement and execute all sales activities to maximize revenue opportunities for the Hotel in both the corporate and MICE segment. He/she conducts all day-to-day activities related to the sales function with focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Our Expectations:

• Supervise the management of key accounts and closely monitor accounts' revenue and business production.
• Conduct quarterly account reviews to identify opportunities and revenue generation from the specific accounts. Seek in-depth knowledge of owned accounts to understand its total revenue impact on the hotel for better negotiation opportunities.
• Conduct sales blitzes and tele-sales to develop new businesses.
• Follow-up on calls with the Catering Sales and Event Services Team to gather feedback and solicit new or repeat business.
• Keep abreast of the current and future competitor’s products, pricing and sales programs and deploys resources to efficiently optimize REVPAR and achieve/maintain the leading market position.
• Support and execute group or hotel-wide sales initiatives/promotions, proactively seeking in-depth knowledge of accounts owned to understand its total revenue impact on the hotel for better negotiation opportunities.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Understand the property’s primary target customer and service expectations; serve customer by understanding their business, business issues and concerns to offer better business solution both prior to, and during the event.
• Monitor the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

We are looking for a self-motivated 'hunter' with excellent interpersonal and communication skills with strong business acumen. You should have an eye for detail yet be creative and nimble, with the ability to adapt to the ever-changing requirements and needs of customers. If you have at least two to three years of experience in sales, managing corporate and MICE segments, write in to have a chat with us!

Seniority of role will depend on the depth of related experience of the Applicant. Those without the requisite experience may be considered for the Sales Executive role.

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Audio Visual (AV) Technician is responsible for event execution, handling setup, testing, and maintenance of AV equipment. He / she will collaborate with event planners, conduct pre-event checks, and ensure smooth operation during events.

Our Expectations:

• Set up and test audiovisual equipment for events, including sound systems, microphones, projectors, and screens.
• Perform routine maintenance and troubleshooting of AV equipment to ensure optimal functionality.
• Collaborate with event planners to understand AV requirements and provide technical support.
• Execute timely and efficient setup, operation, and breakdown of AV equipment during events.
• Conduct pre-event checks to ensure all AV equipment is in working order.
• Monitor audiovisual elements during events to address any technical issues promptly.
• Work closely with internal departments, including event management and IT, to coordinate AV requirements.
• Collaborate with external vendors and contractors for additional AV support as needed.

We seek an experienced AV Technician with at least 1 to 2 years of proven track record in audio visual in hospitality or events industry. You should be proficient in operating and troubleshooting audiovisual equipment, and possess knowledge of multi-faceted AV setups, including sound systems, lighting, and projection. If you possess strong problem-solving skills, meticulous with attention to detail and enjoy interacting with guests, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Service Team Leader (Stewarding) is responsible for supervising the Stewards and assists the Chief Steward in ensuring the smooth and efficient operation of the Stewarding Department.

• Assist the manager in carrying out his function of efficiently administering and organizing the stewarding department.
• Lead and supervise a shift that includes inspecting kitchen areas, washing areas, and garbage disposal area.
• Ensure that there are enough supplies of chinaware, glassware, silverware and kitchen ware for daily usage.
• Establish par stock and supervise inventory taking of all chinaware, glassware, silverware and kitchen utensils.
• Investigate and report any breakages or theft.
• Report any hazards in the kitchen areas.
• Prepare the duty roster for all stewards.
• Ensure a high standard of hygiene in the kitchen areas.
• Liaise with pest specialist in solving pest problems in the Hotel.

We are looking for a self-motivated with excellent interpersonal and communication skills. You should have the ability to adapt to ever changing requirements and needs of customers. If you have at least three years of stewarding experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Demi Chef is responsible in creating optimum customer satisfaction by providing the highest standard of food quality and presentation according to hotel procedures.

Our Expectations:

• Assist in the preparation of ingredients for cooking. Execute cooking tasks as directed by senior chefs. Follow recipes and guidelines for consistency.
• Oversee a specific section or station in the kitchen, such as sauces, grill, or pastry. Ensure that all items on the menu for that station are prepared and presented correctly. Keep the station clean and organized.
• Maintain high standards of food quality, taste, and presentation.
• Work closely with other kitchen staff and chefs to coordinate the timing of production with other menu items.
• Assist in managing inventory for the assigned section. Notify senior chefs when ingredients need to be replenished. Minimize wastage by following proper portion control and storage procedures.
• Adhere to all food safety and sanitation guidelines.
• Learn from and assist senior experienced chefs in the kitchen.
• Collaborate with front-of-house staff to address customer inquiries or special requests.
• Maintains high personal hygiene, dress, uniform, and body language standards, representing the hotel professionally in all situations.

We are looking for an individual who is passionate in culinary as well as a good understanding of the hygiene standards as per Singapore requirement. You should be creative with a hands-on approach. If you have the ability to adapt to ever changing requirements and needs of customers with at least two years of culinary experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Join an amazing team at Pan Pacific Orchard, Singapore to grow your hospitality career!

The Service Team Leader - Banquet will be required to maintain constant contact with the host, to ensure that the event runs seamlessly. He/She is also responsible to ensure that the function rooms are kept clean, tidy and maintains detailed reports for the management regarding each event that is held.

Our Expectations:

• Conduct roll-calls before event to brief associates on job assignments and details of event.
• Resolve guests' complaints and maintains the authority to refuse alcoholic beverages to intoxicated customers.
• Lead and supervise a team of banquet associates which includes ensuring that the team adheres to grooming standards and delivers banquet service according to the hotel standards.
• Supervise the set-up of event space and inspects function layouts and settings, ensuring adherence to service quality and hygiene standards.
• Check and inspect Banquet facilities and equipment on a regular basis and reports any repair and maintenance.
• Assist the Banquet Operations Manager in carrying out his/her function to efficiently administer and organize the Banquet Operations.
• Close bill and raise event report after all events.
• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
• Ensure that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.

We are looking for a self-motivated Service Team Leader (Banquet) with excellent communication skills. You should be attentive to the guests and knowledgeable in the hospitality industry best practices with the ability to adapt to ever changing requirements and needs of customers. If you have at least two years of relevant experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Service One Ambassador is responsible for ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in accordance with the specified minimum standards. Appropriate decisions to be made to ensure the smooth running of Service One operations.

Our Expectations:

• Maximise room sales and revenue for the hotel, maintaining a sales attitude at all times.
• Ensure the correct operations of the switchboard to initiate a fast and efficient transferring of internal and external calls. Basic knowledge to assist with the programming of the voicemail system.
• Ensure all customer communications are transferred to the central distribution point for action.
• Ensure and maintain the security of information relating to guest, customers and associates in the hotel.
• Ensure all guest requests including wake-up calls, handling of in-coming faxes, follow-ups on task/service request via the FCS Connect system, restaurant reservations and courtesy calls to guest are action speedily and in accordance with hotel procedures.
• Ensure the Service One Manager is kept fully aware of any relevant feedback from either customers or other departments.
• Ensure all charges are allocated in accordance with the hotel credit policy.
• Sound knowledge of room service menu and uses proactive selling techniques.
• Be familiar with all hotel emergency, fire and security procedures.

We are looking for a self-motivated Service One Ambassador with excellent interpersonal and communication skills. You should have an eye for detail yet creative and nimble with ability to adapt to ever changing requirements and needs of customers. If you have experience as a telephone operator or call centre agent, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career.

The Chef De Cuisine will be responsible for the overall kitchen operations of our MOSELLA restaurant, serving modern Mediterranean cuisine.

Our Expectations:

• Assist the Executive Chef/Executive Sous Chef in the planning and development of menus for the Restaurant and/or hotel, ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.
• Manage labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.
• Ensure that sanitation standards are followed as well as the cleanliness and organization of the kitchen.
• Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchen Department through effective management and leadership to ensure that established cultural and core standards are met, long-range strategic operational planning.
• Train, guide and coach Team for operational efficiency and effectiveness and ensure transfer of knowledge and skills.
• Assist the team with preparations of food items.
• Assist the team with set-up and cleaning of operational areas when necessary.

We are looking for a seasoned go-getter Chef with at least 8 years of experience, preferably as a Chef De Cuisine, specializing in Mediterranean, and/or French, Spanish cuisine. He should possess a diploma or a degree in hotel/restaurant management or culinary arts. He should be creative and have a keen eye for exceptional food presentation. We are looking for a hands-on Chef who is passionate about passing his skills and knowledge to the next generation of Chefs.

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

As a Guest Service Ambassador for our club lounge, you’ll play a crucial role in providing outstanding service during breakfast, afternoon tea, and evening cocktails, all while maintaining our high standards of guest satisfaction.

Our Expectations:

• Assist in setting up and maintaining the Executive Lounge during breakfast buffet, afternoon tea, and evening cocktail hours.
• Ensure that all foods and drinks are properly served while upholding cleanliness and sanitation standards.
• Support in maintaining the Executive Lounge’s cleanliness and organization.
• Report any issues with lounge fixtures or equipment and follow up as necessary.
• Help manage the requisition and stocking of F&B, administrative, and operating equipment/fixtures.
• Handle guest feedback and requests with a focus on delivering exceptional guest experiences.
• Maintain awareness of daily VIP and lobby movements.
• Support guest check-ins and check-outs by confirming reservations, assigning rooms, issuing room keys, and processing payments.
• Coordinate with Housekeeping to track room readiness for check-ins.
• Assist with designated cashier and closing reports in the computer system.
• Support the Club Manager and team members as required.

If you possess the relevant experience in the hospitality industry and possess a keen eye for detail in delivering high standards of guest satisfaction, we’d love to hear from you!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

As the Club Manager, you will be responsible for overseeing the day-to-day operations of our exclusive club lounge.

Our Expectations:

• Provide personalized and attentive service to guests in the club lounge, including check-in/check-out processes and addressing inquiries and concerns promptly.
• Train and evaluate club lounge associates to maintain a high level of service excellence.
• Maintain impeccable standards of cleanliness, presentation, and overall ambiance within the club lounge.
• Collaborate effectively with other hotel departments to coordinate services and resolve issues promptly.
• Actively promote club lounge services to guests, driving revenue and ensuring optimal utilization of club facilities.
• Knowledge of the daily VIP and lobby movements and requests.
• Develop and manage budgets for club lounge operations, monitor expenses, and achieve revenue targets.
• Ensure compliance with hotel policies, industry regulations, and safety standards. Oversee security measures for guest and property protection.
• Build and nurture relationships with frequent guests, ensuring a positive and memorable experience.
• Manage and coordinate events held in the club lounge, providing exceptional service for private meetings, social gatherings, and special celebrations.
• Process all check-outs including resolving any late and disputed charges.
• Complete designated cashier and closing reports in the computer system.

We are looking for a self-motivated Club Manager with excellent interpersonal and communication skills. You should have an eye for detail and observant with ability to adapt to ever changing requirements and needs of customers. If you have relevant experience in the related field, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD SINGAPORE to redefine hospitality.

The Team Leader supervises and inspects cleaning of guest rooms, service areas, guest corridors, and back of the house staircases and all Public Areas as assigned. He/she is also responsible for planning coordination and administration of rooms/public area operations.

Our Expectations:

• Ensure continual effective pest control system is in place to rid the hotel of all vermin. Continually monitor and address any pest situations in the hotel immediately.
• Assist in ensuring the protection and maintenance for all equipment used in the Housekeeping Department. Ensure the completion of all work orders pertaining to Housekeeping Department.
• Assist in overseeing all external contractors working in the hotel.
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.
• Assist in the implementation and maintenance of an Environmentally friendly approach to all aspects of the Housekeeping Department
• Carry out regular inspection of guest rooms/public areas. Inspect arrival rooms, occupied rooms, checking of different stations of Public Areas monitoring VIP events.
• Checking of Room Attendant trolleys and pantries regularly to ensure its properly arranged and maintained, checks of Public Area storage space/pantries to ensure upkeep.
• Ensure the protection and maintenance for all equipment used in the Housekeeping Department and ensure the completion of all work orders pertaining to Housekeeping.
• Conduct performance appraisal review of Line associates, to be able to provide with constructive feedback and guide them through.
• Ensure proper record keeping of all Housekeeping documentation.

We are looking for a self-motivated individual with the ability to work independently. You should have an eye for detail, well organized and high level of flexibility to adapt to ever changing requirements and needs of customers. If you have at least two years of related working experience, write in to have a chat with us!

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career!

The Sales Coordinator responsibilities includes coordinating and providing administrative support to ensure the day-to-day successful productivity and requirements of the business unit are achieved.

Our Expectations:

• Establish and maintain appropriate filing system.
• Handle all aspects of special requests for booking process through the sales department.
• Handle various communication as it relation to function space bookings, ie., contracts and proposals.
• Communicate event related information to internal departments or the appropriate hotel.
• Participate in sales meetings and other communications, functions in the hotel.
• Conduct telesales activities.
• Assist with site inspections at the hotel level or organisation of the same on the regional level.
• Maintain highest standard of professionalism, ethics and attitude towards hotel guests, clients and other associates.
• Maintain professional business confidentiality as required.
• Perform related duties as assigned.

We are looking for a self-motivated Sales Coordinator with effective written and verbal communication skills. You should have sound knowledge in Microsoft Word and Excel. If you have two years of sales related coordination experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of our amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Guest Service Ambassador responds to guests enquiries first hand, assists them with their queries and ensures that all their needs are well taken care of. Welcomes and greets all guests in a friendly and cheerful manner and creates a professional image when engaging with guests.

Our Expectations:

• Assists guests on the usage of pool/gym towels and ensures that there are sufficient gym towels to be given out.
• Ensures pool towels are nicely and neatly folded and displayed out
• Ensures guests use facilities in a safe manner.
• Deals with customers’ requests and complaints and provides vital information to Team Leader for the purpose of improving guests’ satisfaction.
• Ensures all cabanas are well maintained – clean, well maintained, cushions neatly arranged.
• Ensures pool deck is free from debris, food & drinks particles
• Directs in-room-dining (IRD) associates to guests who had ordered food and drinks.
• Helps to clear all food and beverage items for IRD to discard.
• Ensures that the water and paper cones in the dispenser are refilled.
• Assists guests on the usage of the gym equipment.
• Assists to rack the weights back.

We are looking for a self-motivated Guest Service Ambassador with excellent interpersonal and communication skills. You should have the ability to adapt to ever changing requirements and needs of customers. If you have related work experience in the service industry, write in to have a chat with us!

Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Security Team Leader assist the Assistant Security Manager to ensure safety and security for customers and employees in the hotel and to protect personal and real assets in the hotel.

Our Expectations:

• Responsible for all emergency evacuations to ensure the safeguarding of the life of employees and guests such as fire outbreaks, bomb hoaxes, and acts of terrorism.
• Responsible for the peace and order within the hotel and its premises.
• Assist the Assistant Security Manager in all matters pertaining to work place safety and security.
• Ensure that security staff on duty provide prompt and courteous service to parties concerned regarding security as well as non-security matters.
• Responsible and ensure that every security personnel assigned task are completed on time and according to requirement.
• Enable employees to play a contributory role in security through Security Awareness Program.
• Responsible for the carpark Management and ensure that daily reports, open barrier are checked signed as per hotel’s policy.
• Prepare security and carpark team monthly roster.
• In-charge of security personnel during working time.
• Ensure sufficient manpower rostered for each shift before submitting to Assistant Security Manager for final approval.
• Ensure the overall performance of security personnel is effective through monitoring counselling and disciplining staff.
• Conduct daily briefing for security personnel to ensure that policies and procedures are being complied.

We are looking for a self-motivated Security Team Leader with excellent communication skills as well as good judgement. You should be vigilant
to your surroundings with the ability to adapt to ever changing requirements and needs of customers. If you have at least one year of supervisory role in the security sector, write in to have a chat with us!

Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career!

The Technician supports the Duty Engineer (DE) in maintaining overall maintenance operations of entire Hotel facility, including guest rooms, all mechanical, electrical, H.V.A.C. systems, fire protection system, kitchen equipments, emergency power system, sewage system and related equipment in accordance with guest service, preventive maintenance and energy conservation standards and programs.

Our Expectations:

• Operate and maintain the Mechanical and Electrical equipment in the building to ensure smooth operation.
• Perform general maintenance and repairs such as painting, patching walls, plumbing facilities, and electrical works and other fixtures and equipment to ensure smooth operations.
• Execute the Planned Preventive Maintenance programmed (PPM) schedule are implemented and carry out according to schedule.
• Perform checks and inspections to all plant machinery and equipment. Record all inspection and comments in the forms as provided.
• Respond and prioritize maintenance requests to ensure guests receive quality service in accordance to Pan Pacific Hotel Group service delivery standards.
• Assist in the implementation of utilities conservation measures and takes initiative to achieve agreed target reduction set.
• Record use of Engineering stock and inform supervisor on low level whenever occurs to contribute to an effective inventory control system.

We are looking for a self-motivated technician with excellent attention to detail as well as a passion for technology. You should have the ability to adapt to ever changing requirements and needs of customers. If you have at least one year of experience working in engineering with knowledge of building management, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Be part of an amazing team at PAN PACIFIC ORCHARD SINGAPORE to redefine hospitality.

The Team Leader supervises and inspects cleaning of guest rooms, service areas, guest corridors, and back of the house staircases and all Public Areas as assigned. He/she is also responsible for planning coordination and administration of rooms/public area operations.

Our Expectations:

• Ensure continual effective pest control system is in place to rid the hotel of all vermin. Continually monitor and address any pest situations in the hotel immediately.
• Assist in ensuring the protection and maintenance for all equipment used in the Housekeeping Department. Ensure the completion of all work orders pertaining to Housekeeping Department.
• Assist in overseeing all external contractors working in the hotel.
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.
• Assist in the implementation and maintenance of an Environmentally friendly approach to all aspects of the Housekeeping Department
• Carry out regular inspection of guest rooms/public areas. Inspect arrival rooms, occupied rooms, checking of different stations of Public Areas monitoring VIP events.
• Checking of Room Attendant trolleys and pantries regularly to ensure its properly arranged and maintained, checks of Public Area storage space/pantries to ensure upkeep.
• Ensure the protection and maintenance for all equipment used in the Housekeeping Department and ensure the completion of all work orders pertaining to Housekeeping.
• Conduct performance appraisal review of Line associates, to be able to provide with constructive feedback and guide them through.
• Ensure proper record keeping of all Housekeeping documentation.

We are looking for a self-motivated individual with the ability to work independently. You should have an eye for detail, well organized and high level of flexibility to adapt to ever changing requirements and needs of customers. If you have at least two years of related working experience, write in to have a chat with us!