Total 15 job vacancies by Tripartite Alliance Limited

The incumbent will be part of the Customer and Case Management team with the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).

Job responsibilities:

The selected candidate will be required to:

• Engage, assess and follow up with companies to ensure that their employment practices are fair;
• Respond to queries on fair employment practices through all touch points, including emails, phone, walk-ins and appointments;
• Maintain SOPs and database mechanism for collating and reporting on case management;
• Undertake various advisory-related reports and projects as required.

Job requirements:

• Knowledge of the Employment Act is an advantage;
• Able to multi-task;
• Able to communicate clearly in both writing and verbally;
• Able to handle and mediate sensitive issues calmly, empathetically and professionally;
• Able to relate well to people from all backgrounds;
• Patient and effective problem-solver.

The position offered will be commensurate with the candidate’s experience and suitability. Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

The Programme and Capability Development team serves as the resource, content and capability development unit within the Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP).

The successful applicant will create content and programmes to engage employers to support them in the implementation of fair and progressive employment practices.

Job Responsibilities:

• Develop resources such as articles, tool kits, e-learning modules and publications;
• Conduct desktop research to analyse employment trends and update employment practices;
• Design polls, surveys and engage partners on research projects;
• Organise/support employer engagement programmes such as events, biennial Awards and conferences.

Job Requirements:

• Good written and communication skills to articulate key messages to target audience and stakeholders.
• Resourceful, able to multi-task and work independently. Experience in project management an advantage.
• Strong competency in MS Office software (MS Word, PowerPoint, Excel).
• IHRP certification/exposure to HR/employment issues such as workforce planning an development, employee engagement and other related areas preferred.

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

The selected candidate will be required to:

• Oversee and review works performed by the finance transaction and reporting team.
• Produce financial reports related to account payables, account receivables etc.
• Identify accounting and financial issues and suggest timely solutions.
• Coordinate month-end and year-end close process.
• Support operational activities to ensure compliance with financial and internal control
  policies and procedures.
• Liaise with internal and external auditors in matters pertaining to operational and statutory
  audits.
• Liaise with tax agents for annual tax filing and declarations.
• Administer the finance and accounting system, and coordinate enhancement works to the
  system.

Requirements:

• Tertiary education with a background in Accountancy or Business.
• At least 5 years of relevant experience in financial reporting, financial operations or
  budgeting;
• Knowledge in public sector accounting and governance will be an added advantage;
• Familiarity in Microsoft Dynamics NAV/Business Central, Microsoft Power Automate,
  Microsoft PowerApps and Robotics Processing Automation will be an added advantage.
• Good interpersonal skills and able to communicate with key stakeholders at all levels;
• Resourceful, highly motivated with a positive working attitude;
• Able to work independently and is a good team player.

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Job Role:

To safeguard and enhance the reputations of the Tripartite Alliance for Fair and Progressive Practices (TAFEP) and Tripartite Alliance for Dispute Management (TADM), and generate public awareness and understanding of the work done by both organizations. The primary responsibilities include media management and engagement, crafting clear messages for the full range of public communications materials, executing communications activities, and project management.

Key Responsibilities:

• Implement communication plans to generate public awareness and understanding of the work done by TAFEP and TADM.
• Media relations — assess and attend to media queries, forum page letters, and build relationships with journalists.
• Crafting of content, copywriting and editing.
• Develop and strengthen relationships with key internal and external stakeholders.

Job Requirements:

• Tertiary education in Communications or relevant discipline – like Public Relations, Mass Communications or Journalism.
• Minimum of 3-4 years’ experience in Corporate Communications Journalism or related fields.
• Strong writing skills with ability to develop creative ideas.
• Good interpersonal skills to relate to individuals from all levels and areas.
• Good project management skills.
• Keen in current affairs, and the employment and media landscape.
• Independent worker

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

You will be part of the team that oversees Learning and Engagement activities in TAL. The team is responsible for spearheading capability development and engagement initiatives to build a competent, engaged and agile workforce to sustain TAL’s transformation efforts and business needs.

The selected candidate will be required to:

1. Learning and Development (L&D) Administration:

• Track and manage L&D training hours, approve courses, and liaise with external training vendors for enrolment, ensuring smooth coordination and timely updates.
• Coordinate with finance for timely and accurate course payments, maintaining payment records and resolving payment discrepancies.
• Prepare and send internal communications related to training, including announcements, reminders, and follow-ups.
• Facilitate new hires' orientation by booking venues, scheduling presenters, and informing new hires, while preparing materials and coordinating logistics.
• Monitor and report on training attendance, completion rates and post-course training surveys to provide insights for improvement and recommendations.
• Maintain accurate records of all training activities, ensuring compliance with company policies and audits.

2. Engagement Administration:

• Assist in preparing and maintaining documentation related to employee engagement initiatives. Help schedule meetings, events, and activities related to employee engagement.
• Support the implementation of employee engagement programs and initiatives.
• Support Engagement surveys and assist in implementing improvements based on employee feedback.
• Drafting of internal communications, such as announcements, invitations and newsletters.
• Support various ad-hoc projects and tasks as required by the HR team and ensure smooth operation of engagement initiatives.

Requirements

• Proficient in MS Office 365 applications
• Possess analytical, data management, stakeholder engagement/management, project management and interpersonal skills (including influencing, negotiating and facilitation skills).
• Ability to work in a fast-paced environment with multiple priorities and deadlines.
• A team player, resourceful and able to multitask.

The incumbent will be part of the Local Worker Mediation team in the Tripartite Alliance for Dispute Management (TADM).

Job description:

A mediator is the case manager for employment disputes under his/her care. The mediator’s role is to assess and advise employers and employees on their rights, obligations and best practices in relation to employment and industrial relation matters, so that the mediator can guide them towards an amicable resolution. The mediator will also issue legal documents such as Settlement Agreements and Claims Referral Certificates to document the conclusion of the cases.

Job requirements:

• Knowledge in labour legislation is preferred.
• Prior experience in human resources, mediation, facilitation, grievance handling or related background is preferred.
• Able to communicate well and write concisely.
• Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
• Possess good analytical and problem-solving skills.
• Comfortable to manage mediation session(s) in person, as well as, over electronic platform(s).

The position offered will be commensurate with the candidate’s experience and suitability.

Only shortlisted candidates will be notified.

The incumbent will be part of the Local Worker Advisory team with the Tripartite Alliance for Dispute Management (TADM).

Job responsibilities:

• Provide advisory services on labour legislations, tripartite guidelines and employment practices (over email, phone, video conference and in person);
• Advise customers on matters related to employment disputes and give guidance on options and possible recourse to the disputes and follow through with the case till closure;
• Assist to file employment related claims on behalf of the customer;
• Fact find and assess contractual terminations and involuntary resignations on wrongful dismissal follow through with the cases till closure;
• Develop and maintain accurate customer related information into databases;
• Undertake process improvement and/or ad hoc projects where required.

Job requirements:

• Prior 2-3 years’ experience in human resources, customer service or counselling is an added advantage.
• Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally. You should have a positive attitude and an interest in helping people.
• Must be meticulous and possess good analytical and problem-solving skills.
• Able to communicate well and write concisely.
• Must be a team player who can work with both internal and external stakeholders.
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook.

The position offered will be commensurate with the candidate’s experience and suitability.

Only shortlisted candidates will be notified.

Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

The job holder is responsible for the development of programmes to build employer/HR capabilities to adopt and implement fair and progressive employment practices. This involves:

1. Conceptualising and establishing programmes and strategies to build fair and progressive through formulation of robust perspectives in consultation with the tripartite partners, and co-creation of solutions in partnership with stakeholders;
2. Providing TAFEP’s insights for policy development at the tripartite level, to ensure policies have positive impact on industry and workforce;
3. Overseeing a research agenda and conceptualising consistent TAFEP policy positions and narratives across wide array of issues to ensure credible and consistent public education;
4. Overseeing architecture of content development for use on multiple platforms (e.g. website, publications, training workshops, e-learning) to ensure effectiveness, consistency and taking into account customer segments (e.g. employers, SMEs, sector-specific, workers);
5. Building strategic partnerships by proactively identifying key stakeholders, opportunities, and design solutions that will enhance collaboration with partners;
6. Creating strategic eco-system (e.g. with training partners, think tanks, HR community) to sustain and capability development of employers;
7. Upholding the credibility and authority of TAFEP as a resource and recourse centre by ensuring all education programmes are effective and delivered in excellence;
8. Developing internal capability of team to be agile, adaptable, motivated and professional

The job holder will lead and manage a team of 15 to 20 staff, and report to the General Manager of TAFEP.

Job Requirements:

• A tertiary qualification
• Minimum 10 years’ experience and subject matter expert on a wide spectrum of HR and employment practices at strategic level
• Strong leadership skills with experience in managing large teams
• Strong strategic and critical thinking and analytical skills
• Excellent collaboration and engagement skills to work effectively with internal and external stakeholders at all levels
• Good team player with strong interpersonal skills
• Broad understanding of workplace dynamics, complexities and sensitivities and HR policies/operations
• Ability to articulate narratives in written and verbal communications
• Ability and experience in training and speaking at public forums will be an added advantage

The position offered will be commensurate with the candidate’s experience and suitability. Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

Job Responsibilities:

The job holder is responsible for carrying out TADM’s role of providing fair and expeditious resolution of salary and contractual employment claims between migrant workers and their employers through a holistic case management approach. This involves:

(i) Overseeing TADM Service Centre at the Ministry of Manpower (MOM) Service Centre (TADM@MOMSC), ensuring seamless end-to-end case management operations, from claims lodgement, mediation to payment monitoring;

(ii) Formulating and reviewing all operations concepts and work procedures at TADM@MOMSC to ensure that they are up-to-date and relevant;

(iii) Developing strategies and measures to help migrant workers and their employers resolve salary disputes upstream without claims lodgement and avoid future disputes;

(iv) Facilitating MOM services for migrant workers where required, such as special pass issuance;

(v) Aligning operations of TADM@MOMSC with policy directions and strategic outcomes;

(vi) Establishing partnerships and collaborations on case management with internal and external stakeholders and partners, and representing TADM on migrant workers matters;

(vii) Building a strong organisational culture of business and service excellence at TADM@MOMSC; and

(viii) Building capabilities in systems and processes for effective and efficient case management and sensing.

The job holder will lead and manage about 50 staff in four teams, and report to the General Manager of TADM.

Job Requirements:

• A tertiary qualification
• Minimum 10 years’ experience in high caseload operations management
• Minimum 10 years’ experience in a functional role which requires application of employment legislations, contract law and/or human resource
• Strong leadership skills with experience in managing large teams
• Strong strategic and critical thinking and analytical skills
• Excellent collaboration and engagement skills to work effectively with internal and external stakeholders at all levels
• Good team player with strong interpersonal skills
• Able to communicate and write effectively
• Good knowledge of employment legislations, tripartite guidelines and advisories, and contract law

The position offered will be commensurate with the candidate’s experience and suitability. Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

The job holder will be part of the Practices team within the Workplace Safety and Health (WSH) Council.

Primary responsibilities include facilitating the adoption of best practices by setting acceptable standards, promotions and outreach and engage the industry on the latest technological development that would advance the workplace safety and health.

Responsibilities:

• Develop new and revise existing industry WSH standards and guidelines.
• Drive the adoption of WSH best practices.
• Develop WSH Alerts on recent workplace dangerous occurrences, incidents and fatalities, and share lessons learnt and recommendations.
• Assist in the organisation of the bi-annual National WSH Conference for leading professionals, business leaders and government officials to exchange ideas, solutions, and practices for the advancement of WSH practices in the Asia Pacific region.
• Provide technical assistance (e.g., WSH guidance and information) to internal stakeholders.
• Support industry clusters through technical support in terms of industry scanning, identification of WSH needs and development of collaterals.
• Identify, assess and issue annual WSH (Approved Codes of Practice) Notification.

Requirements:

• Tertiary education in engineering.
• At least 3 years of relevant work experience and industry exposure.
• Those who have just completed tertiary education or have less than 3 years of work experience may apply. The job role offered shall commensurate with your experience.
• Preferably a registered WSH Officer or with WSH-related competencies.
• Strong project management, analytical and communication skills (especially in technical writing).
• Self-motivated, meticulous, resourceful and able to work independently.
• Comfortable working with people at all levels, including senior management, subject matter experts and stakeholders from other agencies.

Kindly state your expected salary in your job application. The position offered will be commensurate with the candidate’s experience and suitability.

The incumbent will be part of the Migrant Worker Advisory team with the Tripartite Alliance for Dispute Management (TADM).

Job responsibilities:

• Provide advisory services on labour legislations and employment practices (over email, phone and in person);
• Advise customers on matters related to employment disputes and give guidance on options and possible recourse to the disputes and follow through with the case till closure;
• Assist to file employment related claims on behalf of the customer;
• Develop and maintain accurate customer related information into databases.

Job requirements:

• Prior 2-3 years’ experience in human resources, customer service or counselling is an added advantage.
• Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
• You should have a positive attitude and an interest in helping people.
• Must be meticulous and possess good analytical and problem-solving skills.
• Able to communicate well and write concisely.
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook.

The position offered will be commensurate with the candidate’s experience and suitability.

Only shortlisted candidates will be notified.

The incumbent will be part of the Local Worker Mediation team in the Tripartite Alliance for Dispute Management (TADM).

Job description:

A mediator is the case manager for employment disputes under his/her care. The mediator’s role is to assess and advise employers and employees on their rights, obligations and best practices in relation to employment and industrial relation matters, so that the mediator can guide them towards an amicable resolution. The mediator will also issue legal documents such as Settlement Agreements and Claims Referral Certificates to document the conclusion of the cases.

Job requirements:

• Knowledge in labour legislation is preferred.
• Prior experience in human resources, mediation, facilitation, grievance handling or related background is preferred.
• Able to communicate well and write concisely.
• Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
• Possess good analytical and problem-solving skills.
• Comfortable to manage mediation session(s) in person, as well as, over electronic platform(s).

The position offered will be commensurate with the candidate’s experience and suitability.

Only shortlisted candidates will be notified.

The job holder will be part of the Practices team within the Workplace Safety and Health (WSH) Council.

Primary responsibilities include facilitating the adoption of best practices by setting acceptable standards, promotions and outreach and engage the industry on the latest technological development that would advance the workplace safety and health.

Responsibilities:

• Develop new and revise existing industry WSH standards and guidelines.
• Drive the adoption of WSH best practices.
• Develop WSH Alerts on recent workplace dangerous occurrences, incidents and fatalities, and share lessons learnt and recommendations.
• Assist in the organisation of the bi-annual National WSH Conference for leading professionals, business leaders and government officials to exchange ideas, solutions, and practices for the advancement of WSH practices in the Asia Pacific region.
• Provide technical assistance (e.g., WSH guidance and information) to internal stakeholders.
• Support industry clusters through technical support in terms of industry scanning, identification of WSH needs and development of collaterals.
• Identify, assess and issue annual WSH (Approved Codes of Practice) Notification.

Requirements:

• Tertiary education in engineering.
• At least 3 years of relevant work experience and industry exposure.
• Preferably a registered WSH Officer or with WSH-related competencies.
• Strong project management, analytical and communication skills (especially in technical writing).
• Self-motivated, meticulous, resourceful and able to work independently.
• Comfortable working with people at all levels, including senior management, subject matter experts and stakeholders from other agencies.

Kindly state your expected salary in your job application. The position offered will be commensurate with the candidate’s experience and suitability.