Total 3 job vacancies by The Beer Story Pte. Ltd.

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks. CRM systems can also give customer-facing staff members detailed information on customers' personal information, purchase history, buying preferences and concerns.

A good loyalty program is designed to nurture and manage effective interactions with your customers where you can attain greater value for your business and brand value through:CRM focused profiling of your customers
Identifying your Most Valuable Customers and their true value to your business
Sustaining Customer retention and ongoing brand loyalty
Strategic marketing programs
Identify business opportunities

The Manager of Processing and Preserving of Meat and Meat Products is responsible for overseeing and optimizing the operations involved in the processing, preserving, and quality control of meat and meat products. This role ensures compliance with safety, quality, and regulatory standards while driving efficiency and innovation in the production processes.

Key Responsibilities:

1. Operational Management:Oversee daily operations of meat processing and preserving facilities.
   Develop and implement efficient production processes and procedures.
   Monitor and manage production schedules to ensure timely and efficient delivery of products.
   
2. Quality Control:Ensure all meat and meat products meet company and regulatory quality standards.
   Implement and maintain rigorous quality control and inspection processes.
   Address and resolve quality issues promptly and effectively.
   
3. Regulatory Compliance:Ensure compliance with local, state, and federal regulations, including food safety standards.
   Maintain up-to-date knowledge of industry regulations and implement necessary changes to meet compliance.
   
4. Team Management:Supervise and train production staff, ensuring they adhere to safety protocols and production standards.
   Conduct performance reviews and provide coaching and development opportunities.
   
5. Inventory and Supply Chain Management:Manage inventory levels of raw materials, packaging, and finished products.
   Coordinate with suppliers and vendors to ensure the availability of quality raw materials.
   
6. Process Improvement:Identify opportunities for process improvements and implement best practices to enhance efficiency and reduce costs.
   Stay updated with industry trends and technological advancements.
   
7. Health and Safety:Enforce safety protocols to ensure a safe working environment for all employees.
   Address any safety concerns and ensure adherence to health and safety regulations.
   
8. Reporting and Documentation:Maintain accurate records of production activities, inventory levels, and quality control inspections.
   Prepare and present regular reports on production performance, quality metrics, and compliance status.
   

Job Description & Requirements

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks. CRM systems can also give customer-facing staff members detailed information on customers' personal information, purchase history, buying preferences and concerns.

A good loyalty program is designed to nurture and manage effective interactions with your customers where you can attain greater value for your business and brand value through:CRM focused profiling of your customers
Identifying your Most Valuable Customers and their true value to your business
Sustaining Customer retention and ongoing brand loyalty
Strategic marketing programs
Identify business opportunities