Job Purpose
Supervisors purpose is to ensure the efficient and effective operation of the service department, providing high-quality services while maintaining a positive customer experience.
Roles & Responsibilities
- Supervise all Preventive & Corrective Maintenance.
- Plan & manage all vehicle input & output.
- Assign technician for servicing on vehicles.
- Conduct SODB in the absent of OIC.
- Support recovery (in / out base).
- Attend meetings with OIC.
- Monitor all spares required.
- Supervisor is responsible for overseeing the work of automotive technicians and work closely with service advisors.
- Assigning tasks, setting performance expectations, and providing guidance and feedback to the team members.
- Ensure that all services are performed at a high standard and in compliance with the industry regulations and safety standards.
- Proving training and development opportunities for automotive technicians and other team members to improve their skills and knowledge.
- Overseeing the maintenance and repair of service equipment and tools to ensure they are in good working condition.
- Addressing operational challenges and resolving issues as they arise.
- Providing strong leadership, motivation, and support to team members to create a positive and productive work environment
Skills & Experience Required:
- Minimum of 2 years of relevent experience
- Experience in the Automotive line is preffered
- Good knowledge in ISO related management systems
- Professional Certificate/Nitec, Diploma, Degree