Total 9 job vacancies by Steer Health

Company Overview:

At Steer Health, we're revolutionizing the healthcare landscape with cutting-edge technology and unparalleled patient care. As we continue our rapid growth trajectory, we're in search of a highly skilled Business Intelligence (BI) Dashboard Specialist to join our dynamic team.

Job Description:

The BI Dashboard Specialist will be responsible for designing, implementing, and maintaining our business intelligence dashboards to help steer data-driven decision-making at Steer Health. You will work closely with a cross-functional team and report directly to the Data Analytics Lead. Expertise in Looker and MongoDB is essential for this role.

Data Pipeline Development: Design, implement, and optimize end-to-end data pipelines for collecting, processing, and storing large volumes of data.

Data Modeling and Architecture: Develop and maintain data models and architecture to support analytical processes, ensuring scalability and performance.

Database Management: Manage and optimize databases, both relational and NoSQL, ensuring data integrity, security, and efficient query performance.

ETL Processes: Implement and optimize Extract, Transform, Load (ETL) processes to integrate data from various sources into our SaaS platform.

Cloud Infrastructure: Work with cloud platforms (AWS, Azure, or GCP) to set up and maintain scalable and cost-effective data infrastructure.

Data Quality Assurance: Implement data quality checks and measures to ensure accuracy and consistency of data across the SaaS platform.

Collaboration: Collaborate with data scientists, software engineers, and business stakeholders to understand data requirements and contribute to the development of data-driven features.

Monitoring and Optimization: Monitor data pipeline performance, identify bottlenecks, and optimize processes for better efficiency.

Key Responsibilities:

- Design, build and maintain business-critical dashboards using Looker

- Leverage MongoDB for data retrieval, manipulation, and analysis

- Collaborate with data engineers and analysts to ensure data accuracy and integrity

- Conduct user training and create documentation for dashboard functionality

- Gather business requirements to inform dashboard design

- Regularly update stakeholders on dashboard performance metrics and KPIs

- Work cross-functionally to implement data-driven solutions

Qualifications:

- Bachelor’s degree in Computer Science, Data Science, or a related field

- Minimum 3 years of experience in BI dashboard development

- Extensive experience with Looker and MongoDB

- Strong understanding of BI best practices, data structures, and SQL

- Ability to communicate effectively with both technical and non-technical stakeholders

- Self-starter with the ability to work independently and as part of a team

Preferred Skills:

- Experience in the healthcare industry

- Familiarity with additional BI tools such as Tableau or Power BI

- Basic knowledge of Python for data manipulation

- Proven track record of training and mentoring team members

Benefits:

- Competitive salary and performance bonuses

- Flexible work arrangements (Remote)

- A dynamic, inclusive, and supportive work culture

- Opportunity for career growth and development

Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth.

At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more.

We are seeking a QA Automation engineer specialized in healthcare tech domain who can streamline the testing process through advanced tools, identify glitches, also customize tests for each project from the outset, significantly reducing the manual efforts. Somone who can work in fast paced environment, with efficient testing, product releases, update existing software swiftly, and aligns with clients demands.

Responsibilities:

1. Test Planning: Develop and execute test plans, test cases, and test scripts to ensure the quality and functionality of software applications or systems.
2. Test Execution: Perform various types of testing such as functional testing, regression testing, integration testing, and performance testing to identify defects or issues in the software.
3. Defect Management: Track and report defects found during testing, work closely with development teams to troubleshoot and resolve issues, and verify fixes.
4. Test Documentation: Create and maintain test documentation, including test plans, test cases, and test reports.
5. Test Automation: Identify opportunities for test automation and develop automated test scripts using relevant tools or frameworks.
6. Continuous Improvement: Contribute to the improvement of QA processes and methodologies to enhance efficiency and effectiveness and identifying when which type of QA is needed, how to create reports, how to communicate, how to set up QA tools.

Qualifications and Skills

• Education: Bachelor's degree in Computer Science, Software Engineering, or a related field is preferred. Relevant work experience may be considered in lieu of a degree.
• 3-6 years of experience in Manual and Automation Testing
• Testing Experience: Prior experience in software quality assurance or testing, including knowledge of testing methodologies and best practices.
• Testing Tools: Proficiency in using testing tools and frameworks such as Selenium, JUnit, TestNG, or similar tools for test automation.
• Programming Skills: Strong knowledge of programming languages such as Java, C#, Python, or JavaScript to develop and maintain automated test scripts.
• Analytical Skills: Ability to analyse complex systems and identify potential areas of risk or improvement.
• Attention to Detail: Strong attention to detail to identify defects and ensure thorough testing coverage.
• Problem-solving: Strong problem-solving skills to troubleshoot issues, identify root causes, and propose solutions.
• Teamwork: Ability to work well in a team environment, collaborate with developers, product managers, and other stakeholders to ensure the delivery of high-quality software
• Deep understanding of QA methodologies, automation tools (e.g., Selenium, Cypress), performance testing, and CI/CD pipelines.
• Familiarity with regulatory requirements in the fintech sector (e.g., GDPR, PCI-DSS, PSD2).
• Proven track record of leading and managing QA teams, driving strategic initiatives, and delivering high-quality software solutions.
• Define and drive the overall QA strategy aligned with business goals and regulatory requirements.
• Design and implement scalable QA architectures and frameworks that support continuous integration and delivery pipelines.
• Lead efforts in test automation strategy and implementation to increase efficiency and accuracy of testing processes.
• Monitor and optimize QA processes to improve speed, scalability, and effectiveness.
• Experience with cloud platforms and services (e.g., AWS, Azure) in a QA context.
• Certification in quality assurance or related fields (e.g., ISTQB, CSTE).
• Familiarity with DevOps practices and tools (e.g., Docker, Kubernetes).

Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and clearly communicate test results and findings.

Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth.

At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more.

We are seeking a Director of Engineering specialized in healthcare to oversee technical operations within our organization. The ideal candidate will play a pivotal role in managing technical teams, ensuring compliance, and optimizing technical systems and processes within the healthcare environment.

Responsibilities

• Team Leadership and Management: Lead, mentor, and manage technical teams responsible for healthcare systems, infrastructure, and applications.
• Hands on with Front end and Back End Technologies, Lead or an Architect level expertise
• Extensive experience with Google Cloud Platform, Kubernetes and Docker
• Lead, Manage and mentor Engineering team
• Cross function collaboration and work closely with C-Suite level executives
• Client collaboration and interaction for requirements gathering
• Effective communication with internal and external take holders
• Process driven approach
• Flexible and open to work in a fast-paced environment
• Provide guidance, direction, and support to ensure efficient technical operations and adherence to healthcare standards and regulations.
• Healthcare Systems Optimization: Oversee the design, implementation, and maintenance of healthcare-specific technical systems, ensuring reliability, scalability, and security.
• Identify opportunities for system improvements, upgrades, and optimization to enhance patient care, operational efficiency, and data security.
• Compliance and Regulatory Adherence: Ensure compliance with healthcare industry standards, HIPAA regulations, and other relevant data privacy and security requirements.
• Implement and enforce best practices and protocols to protect patient data and ensure confidentiality.
• Collaboration and Cross-functional Engagement: Collaborate with healthcare professionals, IT teams, and stakeholders to align technical strategies with healthcare delivery objectives.
• Communicate technical concepts and solutions effectively to non-technical stakeholders.
• Project Management and Planning: Plan and manage technical projects related to healthcare systems implementation, upgrades, and integrations.
• Develop project timelines, allocate resources, and oversee project execution to ensure timely and successful delivery

Requirements

·        Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field; Master's degree preferred.

·        5-7 years of experience in technical management, specifically within healthcare IT or healthcare systems management.

·        Hands on with Full Stack Technologies, Google Cloud Platform, Kubernetes and Docker

·        In-depth knowledge of healthcare information systems, electronic health records (EHR/EMR), and healthcare-specific software applications.

·        Understanding of healthcare compliance standards, such as HIPAA, HITECH, and other regulatory requirements.

Strong leadership, team management, and communication skills.

Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth.

At Steer Health, we're creating the next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more.

We're growing rapidly and are seeking a highly motivated, experienced Digital Marketing Director (Client-Facing) to spearhead our Steer's Digital Marketing offering to our clients.

If you have digital Marketing experience and you're excited to have an impact on a platform used by some of the biggest names in the healthcare industry, we want to meet you! You'll be building marketing strategies for some of the leading healthcare organizations, working with a team of experienced Marketers, product managers, engineers, and designers.

As a Digital Marketing Client-Facing) on Steer Health, you will be responsible for developing and executing B2C Marketing strategies, analyzing and optimizing marketing campaigns, and driving consumer engagement. Your focus will be on identifying growth opportunities, creating excellent campaigns, and ensuring your campaigns make an impact on brand awareness and revenue growth.

Develop and execute comprehensive digital marketing strategies tailored to the specific needs of each client.

Identify key objectives, target audiences, and KPIs for digital marketing campaigns.

Develop, implement, and manage digital marketing campaigns across various channels (e.g., website, email, social media, PPC, SEO) to increase brand visibility and lead generation.

Collaborate with the marketing team to create and execute digital content, including website content, blogs, social media posts, and email campaigns.

Monitor and analyze website traffic and user engagement metrics using Google Analytics or similar tools to optimize campaigns and user experience.

Continuously monitor industry trends and competitor activities to optimize marketing strategies.

Identify and effectively communicate the new product capabilities and benefits of our software solutions to existing clients. Identify upsell opportunities and develop strategies to maximize revenue.

Manage and optimize social media platforms, including but not limited to Facebook, Twitter, LinkedIn, and Instagram.

Develop engaging content and community engagement strategy to enhance brand awareness.

Develop and execute effective email marketing campaigns that are personalized and drive revenue growth. Utilize automation tools to segment audiences, personalize content, and optimize campaign performance.

Measure and analyze the effectiveness of digital marketing campaigns using various analytics tools.

Present campaign performance reports to clients, highlighting key insights and recommendations for optimization. Utilize data-driven insights to continuously improve campaign performance and achieve client objectives.

Communicate effectively with clients to understand their goals, provide regular updates, and address any concerns. Collaborate with cross-functional teams, including marketing, sales, product management, and creative, to ensure seamless execution of marketing initiatives for our clients.

Deliver persuasive presentations to clients and internal stakeholders, showcasing the value of each digital marketing strategy.

Handle multiple client accounts and projects simultaneously, ensuring timely delivery and meeting deadlines.

Fully-remote

Market competitive compensation package

High-energy, fast-paced working environment

Be a part of a growing company with the potential for career development

Job Description

Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth.

At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more.

We are looking for a dedicated and experienced Sprint Master to join our Agile team. The Sprint Master will play a crucial role in facilitating Agile practices, guiding the team in adopting and optimizing Agile methodologies, and ensuring effective collaboration and delivery.

Responsibilities

• Agile Facilitation: Act as a facilitator for the Agile team, ensuring adherence to Agile principles, values, and practices.
• Guide the team in embracing and executing Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Team Support and Empowerment: Support and empower the team to become self-organizing, cross-functional, and high-performing.
• Remove impediments and obstacles to enable the team to achieve sprint goals and commitments.
• Communication and Collaboration: Foster a collaborative environment among team members, encouraging open communication, transparency, and constructive problem-solving.
• Facilitate effective communication within the team and with stakeholders, ensuring alignment and shared understanding of project objectives and priorities.
• Process Improvement and Optimization: Identify opportunities for process improvements and optimization within the Agile framework.
• Coach the team on Agile best practices and help implement changes to increase efficiency and productivity.
• Metrics and Reporting: Track and report key Agile metrics and progress, such as sprint velocity, burn-down charts, and team performance metrics.
• Analyze data to provide insights and recommendations for continuous improvement.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Engineering, Business, or related field-
• Must have experience working with Jira & SDLC 
•  3-4 years of experience as a Sprint Master, Scrum Master, or in a similar role, guiding Agile teams.
• Strong knowledge and understanding of Agile methodologies (Scrum, Kanban, etc.) and Agile principles.
• Certification in Agile methodologies (e.g., CSM, CSPO, PSM, SAFe) is advantageous.
• Excellent facilitation, coaching, and conflict-resolution skills.
• Ability to adapt to change, multitask, and work in a fast-paced environment.
• Strong communication, leadership, and teamwork abilities.

Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth.

At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more.

We're growing rapidly and are seeking a highly motivated, experienced Account Manager who will be responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the customer experience.

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Must have experience working with SaaS companies
• Must have experience working with EHR & EMRs
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Qualifications and Skills:

• Bachelor's degree in Business Administration, Healthcare Management, or related field.
• At least 5-6 years of experience working with US healthcare
• 5-6 years of experience in account management, sales, or business development within the healthcare industry.
• Open to overlap US Central Hours
• In-depth knowledge of healthcare products, services, regulations, and industry trends.
• Proven track record of successfully managing client relationships and achieving sales targets.
• Strong communication, negotiation, and presentation skills.
• Excellent organizational and time management abilities.
• Proficiency in CRM software and Microsoft Office Suite.

• Fully-remote
• Market competitive compensation package
• High-energy, fast-paced working environment
• Be a part of a growing company with the potential for career development

Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth.

At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more.

We're growing rapidly and are seeking a highly motivated, experienced Graphic Designer who has proficiency in Figma to join our creative team. The ideal candidate will have a passion for design, strong visual communication skills, and extensive experience using Figma to create exceptional digital designs and user interfaces.

Responsibilities

• Design Creation and Development:
• Utilize Figma to create visually appealing and functional designs for digital products, websites, mobile applications, and user interfaces.
• Collaborate with cross-functional teams to translate concepts and ideas into high-quality designs that align with project goals and user needs.
• Prototyping and Wireframing:
• Develop interactive prototypes and wireframes using Figma to visualize and iterate on design concepts and user flows.
• Conduct usability testing and gather feedback to refine designs and enhance user experiences.
• Design System Implementation:
• Establish and maintain design systems, libraries, and component libraries within Figma for consistency and scalability across projects.
• Ensure adherence to brand guidelines and design standards in all deliverables.
• Collaboration and Communication:
• Work closely with product managers, developers, and stakeholders to understand project requirements, iterate on designs, and incorporate feedback effectively.
• Communicate design concepts, rationale, and solutions clearly and persuasively to internal teams and clients.
• Stay Updated with Design Trends and Tools:
• Keep abreast of industry trends, best practices, and emerging tools in design, specifically within the Figma ecosystem.
• Continuously explore and implement new Figma features and functionalities to optimize design workflows.

Qualifications and Skills:

• Bachelor's degree in Graphic Design, Visual Communication, or related field.
• 2-3  years of professional experience in digital design with a strong portfolio showcasing Figma expertise and design projects.
• Proficiency in Figma design software, including advanced knowledge of Figma features, components, and collaboration tools.
• Solid understanding of user-centered design principles, usability, and interaction design.
• Strong problem-solving skills and the ability to translate complex concepts into intuitive and visually appealing designs.
• Excellent communication, collaboration, and time management abilities.

Benefits

• Fully-remote
• Market competitive compensation package
• High-energy, fast-paced working environment
• Be a part of a growing company with the potential for career development

Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth.

At Steer Health, we're creating the next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more.

We're growing rapidly and are seeking a highly motivated, experienced Digital Marketing Director (Client-Facing) to spearhead our Steer's Digital Marketing offering to our clients.

If you have digital Marketing experience and you're excited to have an impact on a platform used by some of the biggest names in the healthcare industry, we want to meet you! You'll be building marketing strategies for some of the leading healthcare organizations, working with a team of experienced Marketers, product managers, engineers, and designers.

As a Digital Marketing Client-Facing) on Steer Health, you will be responsible for developing and executing B2C Marketing strategies, analyzing and optimizing marketing campaigns, and driving consumer engagement. Your focus will be on identifying growth opportunities, creating excellent campaigns, and ensuring your campaigns make an impact on brand awareness and revenue growth.

Develop and execute comprehensive digital marketing strategies tailored to the specific needs of each client.

Identify key objectives, target audiences, and KPIs for digital marketing campaigns.

Develop, implement, and manage digital marketing campaigns across various channels (e.g., website, email, social media, PPC, SEO) to increase brand visibility and lead generation.

Collaborate with the marketing team to create and execute digital content, including website content, blogs, social media posts, and email campaigns.

Monitor and analyze website traffic and user engagement metrics using Google Analytics or similar tools to optimize campaigns and user experience.

Continuously monitor industry trends and competitor activities to optimize marketing strategies.

Identify and effectively communicate the new product capabilities and benefits of our software solutions to existing clients. Identify upsell opportunities and develop strategies to maximize revenue.

Manage and optimize social media platforms, including but not limited to Facebook, Twitter, LinkedIn, and Instagram.

Develop engaging content and community engagement strategy to enhance brand awareness.

Develop and execute effective email marketing campaigns that are personalized and drive revenue growth. Utilize automation tools to segment audiences, personalize content, and optimize campaign performance.

Measure and analyze the effectiveness of digital marketing campaigns using various analytics tools.

Present campaign performance reports to clients, highlighting key insights and recommendations for optimization. Utilize data-driven insights to continuously improve campaign performance and achieve client objectives.

Communicate effectively with clients to understand their goals, provide regular updates, and address any concerns. Collaborate with cross-functional teams, including marketing, sales, product management, and creative, to ensure seamless execution of marketing initiatives for our clients.

Deliver persuasive presentations to clients and internal stakeholders, showcasing the value of each digital marketing strategy.

Handle multiple client accounts and projects simultaneously, ensuring timely delivery and meeting deadlines.

• Fully-remote
• Market competitive compensation package
• High-energy, fast-paced working environment
• Be a part of a growing company with the potential for career development

We are seeking a motivated Social Media Specialist to effectively engage with targeted virtual communities and network users.

Our objective is to achieve exceptional customer engagement, foster intimacy, drive website traffic, and increase revenue through strategic utilization of the social media marketing roadmap.

The ideal candidate should possess a comprehensive understanding of various social media platforms and how to optimize content for maximum engagement.

As a representative of our brand, you will actively participate in relevant conversations, gently promoting our products/services while providing support to existing and potential customers.

Your expertise in social media marketing will be essential in achieving our goals and establishing strong brand connections.

Responsibilities

· Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification

· Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action

· Set up and optimize company pages within each platform to increase the visibility of the company’s social content

· Moderate all user-generated content in line with the moderation policy for each community

· Create editorial calendars and syndication schedules

· Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information

· Collaborate with other departments (Product Team, Marketing and sales etc) to manage reputation, identify key players and coordinate actions.

customer-orientedRequirements and skills

·       Proven working experience in social media marketing or as a social media management

·        US healthcare experience is a must

·        Experience in US healthcare marketing

·        Canva graphic design skills

·        Content writing for social + blogs

·        Experience producing marketing reports

·        Available during CST

·        Excellent consulting, writing, editing (photo/video/text), presentation and communication skills

·        Demonstrable social networking experience and social analytics tools knowledge

·        Adequate knowledge of web design, web development and SEO

·        Knowledge of online marketing and good understanding of major marketing channels

·        Positive attitude, detail and customer oriented with good multitasking and organizational ability

We offer a highly competitive rewards and benefits package

When you join our team, you’ll have access to a vast array of benefits to help you live your life well