Total 10 job vacancies by Quantfood Pte. Ltd.

Job Overview:

We are seeking a motivated and detail-oriented Business Development and Customer Service Manager to join our team. This role is critical in managing and enhancing client relationships, driving growth in corporate and group bookings, and ensuring excellent service standards. The ideal candidate will be responsible for managing client bookings, optimizing restaurant orders, and developing business strategies to boost customer engagement and loyalty. Additionally, they will handle phone and online inquiries, ensuring all reservations are processed efficiently.

Key Responsibilities:

1. Client Relationship Management:

• Manage and retain relationships with existing clients, ensuring high levels of customer satisfaction and loyalty.
• Serve as the main point of contact for clients, addressing queries and resolving issues promptly.
• Regularly update clients on new offerings, menu changes, and special events to encourage repeat business.

2. Corporate and Group Bookings:

• Drive growth in corporate and group bookings by developing strategies to attract new business opportunities.
• Collaborate with marketing to create and promote packages tailored for corporate clients and events.
• Coordinate closely with the operations and kitchen teams to ensure seamless service for all large bookings.

3. Order and Booking Management:

• Manage phone calls and online inquiries for reservations, responding promptly to secure bookings and answer client questions.
• Oversee client bookings and orders to the restaurant, ensuring accuracy and timely service.
• Monitor and manage the reservation system, keeping track of upcoming bookings and optimizing seating arrangements.
• Communicate any special requests or requirements from clients to the relevant departments to ensure excellent service delivery.

4. Business Development:

• Identify potential clients and develop strategies to convert them into loyal customers.
• Analyze market trends and competitor activities to inform new service offerings and business development initiatives.
• Set and achieve sales and growth targets, tracking progress and reporting regularly to management.

5. Customer Service Excellence:

• Provide exceptional customer service, handling inquiries, complaints, and feedback professionally.
• Train and mentor team members on customer service best practices and ensure adherence to standards.
• Regularly assess service standards and implement improvements as needed.

Requirements:

· Proven experience in business development, customer service, or hospitality management.

· Strong communication and interpersonal skills, with a focus on relationship-building.

· Ability to work independently and collaboratively with cross-functional teams.

· Proficiency in CRM software and reservation management systems.

· Problem-solving skills, with a proactive approach to handling client issues and needs.
• Business proficiency in English and Mandarin Chinese is required

Responsibilities:

- Follow the supervisor's instruction and work with the kitchen crew to develop new fusion dishes and be able to constantly launch new menus;

- Responsible for food preparation and cooking to standard operating procedures;

- Ensure that all orders are fulfilled in a timely manner and to expected standards;

- Attend to kitchen-related duties stock- checking and inventory and ordering;

- Practice and ensure good hygiene and housekeeping standards within the kitchen;

- Ensure food is stored, prepare and presented in a safe and hygiene manner;

- Uphold high standards of food quality to ensure customer satisfaction.

Requirements:

- Experience in Chinese cuisine including stir-fried dishes, cooking noodles and rice

- Profound knowledge of different kinds of beverages

- At least 3 years relevant working epxeirence

- Deep knowledge of every aspect of Chinese dishes

- Proficient with Claypot cooking and Chinese Stir-Fried equipment

- Ability to manage numerous tasks, assign responsibilities and display high patience

- Able to work on weekend/PH day when required

Service Crew / Salad Shop Assistant

Working Days: 5 days (Public Holidays Off)

Working Hours: Mon-Fri 930am - 230pm

Salary: $1,600

Locations: Downtown / Raffles MRT

Job Scope:

-Taking orders and interacting with customers

-Assemble rice bowls

-Pack all food items together and call out orders

-Simple preparation of food

-Assist in opening set up and closing procedures

-Ensure cleanliness of the shop

Company Overview

QuantFood aims to create meaningful dining experiences and to bring more innovation into the F&B industry. In 2018, we embarked on this journey because of our passion for Sichuan cuisine, and we strongly believe that sharing food brings people together. QuantFood runs multiple online and offline brands including Chengdu Bowl and NUMB Restaurant. We serve modern Sichuan cuisine to cater to the changing needs of young consumers. QuantFood has received angel investment from Asia’s leading angel investors.

Job Overview:

The Investor Relations and Fundraising Manager will play a crucial role in developing and managing relationships with investors, directors, and other key stakeholders. This position involves communicating the company's financial performance and strategic direction, managing investor communications, and leading fundraising initiatives to support our growth objectives. Our existing investors include individual angel investors, strategic corporate venture capital arm, and institutions.

This candidate will also be responsible for budgeting, forecasts and cost savings initiatives.

Key Responsibilities:

Strategic Support:

Having a deep understanding of F&B industry and the financial industry to work closely with senior management to develop and communicate the company’s strategic vision and performance.

Provide insights and recommendations based on investor feedback and market analysis.

Assist in strategic projects and initiatives as needed.

Investor Relations:

Develop and maintain relationships with current and potential investors. Prepare documents in both Chinese and English for investors’ review.

Create and deliver presentations, press releases, and other communication materials for earnings releases, industry events, and presentations to analysts, brokers, and investors.

Coordinate and manage investor meetings, roadshows, conference calls, and other investor engagement activities.

Respond to investor inquiries in a timely and professional manner.

Fundraising:

Lead fundraising efforts, including identifying potential investors, preparing fundraising materials, and coordinating due diligence processes.

Evaluate the organization’s fundraising plans and capital structure

Develop and execute strategies to secure capital from venture capital firms, private equity, institutional investors, and other sources.

Negotiate terms and conditions of investment agreements in collaboration with legal and finance teams.

Track and report on fundraising progress and manage investor updates.

Financial Data Analysis:

Collaborate with the finance team to ensure accurate and timely financial reporting.

Assist in the preparation of annual reports, quarterly earnings reports, and other financial disclosures. Dig deeper into financial ratios to facilitate company’s expansion decision making.

Monitor Budget Performance and prepare Management reports, including reliable current and forecasting reports

Maintain up-to-date knowledge of market trends, competitor performance, and regulatory changes impacting the business.

Qualifications:

• Bachelor's degree in Finance, Business, Statistics, or a related field; Master or MBA preferred.
• 5+ years of experience in financial control, investor relations, fundraising, corporate finance, or a related role such as running a start-up.
• 5+ years of working experience in the F&B industry to have a solid industry understanding
• Proven track record in successfully managing investor relations and raising capital.
• Excellent communication including Chinese reading and writing, presentation, and interpersonal skills.
• Strong analytical and data analysis modeling skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of professionalism and integrity.
• Proficiency in Microsoft Office Suite and familiarity with financial databases and CRM

Job Summary:

We are seeking a dynamic and creative Marketing Analyst to join our team. The ideal candidate will play a crucial role in driving our marketing efforts through the preparation of marketing materials, management of social media platforms, event planning, and content creation. This position requires a blend of analytical skills, creative flair, and a deep understanding of digital marketing trends to ensure our brand is effectively communicated across various channels.

Key Responsibilities:

Marketing Material Preparation:

• Develop, design, and update marketing materials, including brochures, posters, presentations, and promotional content.
• Collaborate with cross-functional teams to ensure marketing materials align with brand guidelines and business objectives.
• Analyze the performance of marketing materials and suggest improvements for optimization.

Social Media Management:

• Manage and maintain the company's social media accounts (e.g., Instagram, Facebook, LinkedIn, Twitter).
• Create, schedule, and monitor engaging content across all social media platforms.
• Track and analyze social media metrics to gauge performance and make data-driven recommendations.

Event Planning:

• Plan and coordinate marketing events, both online and offline, such as product launches, webinars, trade shows, and community events.
• Manage event logistics, including venue selection, vendor coordination, and budget management.
• Develop promotional strategies to maximize event attendance and engagement.

Content Creation:

• Design visually appealing posters, flyers, and other marketing materials using design software.
• Conduct photoshoots and create high-quality images that align with marketing campaigns.
• Produce, edit, and distribute engaging videos for various marketing channels.
• Write compelling copy for marketing materials, social media posts, and event promotions.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field.
• 2+ years of experience in marketing, with a focus on content creation, social media management, and event planning.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong understanding of social media platforms and best practices.
• Experience with video creation and editing tools.
• Excellent communication and organizational skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical skills and ability to interpret data to drive decision-making.

Company Overview

QuantFood aims to create meaningful dining experiences and to bring more innovation into the F&B industry. In 2018, we embarked on this journey because of our passion for Sichuan cuisine, and we strongly believe that sharing food brings people together. QuantFood runs multiple online and offline brands including Chengdu Bowl and NUMB Restaurant. We serve modern Sichuan cuisine to cater to the changing needs of young consumers. QuantFood has received angel investment from Asia’s leading angel investors.

Job Overview:

The Investor Relations and Fundraising Manager will play a crucial role in developing and managing relationships with investors, directors, and other key stakeholders. This position involves communicating the company's financial performance and strategic direction, managing investor communications, and leading fundraising initiatives to support our growth objectives. Our existing investors include individual angel investors, strategic corporate venture capital arm, and institutions.

This candidate will also be responsible for budgeting, forecasts and cost savings initiatives.

Key Responsibilities:

Strategic Support:

Having a deep understanding of F&B industry and the financial industry to work closely with senior management to develop and communicate the company’s strategic vision and performance.

Provide insights and recommendations based on investor feedback and market analysis.

Assist in strategic projects and initiatives as needed.

Investor Relations:

Develop and maintain relationships with current and potential investors. Prepare documents in both Chinese and English for investors’ review.

Create and deliver presentations, press releases, and other communication materials for earnings releases, industry events, and presentations to analysts, brokers, and investors.

Coordinate and manage investor meetings, roadshows, conference calls, and other investor engagement activities.

Respond to investor inquiries in a timely and professional manner.

Fundraising:

Lead fundraising efforts, including identifying potential investors, preparing fundraising materials, and coordinating due diligence processes.

Evaluate the organization’s fundraising plans and capital structure

Develop and execute strategies to secure capital from venture capital firms, private equity, institutional investors, and other sources.

Negotiate terms and conditions of investment agreements in collaboration with legal and finance teams.

Track and report on fundraising progress and manage investor updates.

Financial Data Analysis:

Collaborate with the finance team to ensure accurate and timely financial reporting.

Assist in the preparation of annual reports, quarterly earnings reports, and other financial disclosures. Dig deeper into financial ratios to facilitate company’s expansion decision making.

Monitor Budget Performance and prepare Management reports, including reliable current and forecasting reports

Maintain up-to-date knowledge of market trends, competitor performance, and regulatory changes impacting the business.

Qualifications:

• Bachelor's degree in Finance, Business, Statistics, or a related field; Master or MBA preferred.
• 5+ years of experience in financial control, investor relations, fundraising, corporate finance, or a related role such as running a start-up.
• 5+ years of working experience in the F&B industry to have a solid industry understanding
• Proven track record in successfully managing investor relations and raising capital.
• Excellent communication including Chinese reading and writing, presentation, and interpersonal skills.
• Strong analytical and data analysis modeling skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of professionalism and integrity.
• Proficiency in Microsoft Office Suite and familiarity with financial databases and CRM

Company Overview

QuantFood aims to create meaningful dining experiences and to bring more innovation into the F&B industry. In 2018, we embarked on this journey because of our passion for Sichuan cuisine, and we strongly believe that sharing food brings people together. QuantFood runs multiple online and offline brands including Chengdu Bowl and NUMB Restaurant. We serve modern Sichuan cuisine to cater to the changing needs of young consumers. QuantFood has received angel investment from Asia’s leading angel investors.

Job Description

The successful candidate will report to the board of directors. He/She will be responsible for the company's growth, overseas expansion, fund raising, strategy planning, and budgeting. He/She will also be involved in marketing, branding, B2B relationships, operation utilization, franchise model designing, hiring and etc.

Key Responsibilities

• Manage all outlet operation
• Open new outlets in Singapore
• Set up Hong Kong office and open outlets in Hong Kong market
• Hit the target of YoY growth of revenue
• Quarterly financial reporting to the management
• Handle investor relations and client relationships
• Raise funds for the company from PE/VC
• Report on the company’s financial health and liquidity
• Monitor budget performance and prepare mnagement reports
• Evaluate the organization’s fundraising plans and capital structure
• Improve outlets' operation process and establish a new SOP rules
• Build a team for overseas expansion
• Hit the target of profitability goal of the company

Requirements

• Master degree in analytics, technology, marketing or relevant field or MBA as equivalent
• Excellent verbal and written English and Chinese communication skills, Cantonese as a plus
• Familiar with Singapore and Hong Kong market, having lived in the 2 cities is a plus
• More than three years of experiences in the F&B industry
• Experience of succesfully building F&B brands and running F&B operations
• Existing network in the Singapore F&B Startup community is a plus
• More than three years of experiences in the sales marketing and development, or a sales-related function
• Demonstrated understanding of strategic planning and digital media platforms
• Demonstrated experience in working with cross-functional teams and leading sales teams
• Experience of running start-ups or engagements at the CXO levels
• Experience with analyzing data and delivering insights
• Self-starter, fast learner with a can-do spirit
• Ability to travel domestically and internationally as needed

Responsibilities:

- Follow the supervisor's instruction and work with the kitchen crew to develop new fusion dishes and be able to constantly launch new menus;

- Responsible for food preparation and cooking to standard operating procedures;

- Ensure that all orders are fulfilled in a timely manner and to expected standards;

- Attend to kitchen-related duties stock- checking and inventory and ordering;

- Practice and ensure good hygiene and housekeeping standards within the kitchen;

- Ensure food is stored, prepare and presented in a safe and hygiene manner;

- Uphold high standards of food quality to ensure customer satisfaction.

Requirements:

- Strong experience in Chinese cuisine including all varieties of Sichuan dishes, noodles and rice

- Profound knowledge of different kinds of beverages

- At least 3 years relevant working epxeirence

- Deep knowledge of every aspect of Chinese dishes

- Proficient with BBQ and Chinese specialty equipment

- Ability to manage numerous tasks, assign responsibilities and display high patience

- Able to work night shift

- Able to work on weekend/PH day

Service Crew / Salad Shop Assistant

Working Days: 5 days (Public Holidays Off)

Working Hours: Mon-Fri 930am - 230pm

Salary: $1,400

Locations: Downtown / Raffles MRT

Job Scope:

-Taking orders and interacting with customers

-Assemble rice bowls

-Pack all food items together and call out orders

-Simple preparation of food

-Assist in opening set up and closing procedures

-Ensure cleanliness of the shop

Responsibilities:

- Follow the supervisor's instruction and work with the kitchen crew to develop new fusion dishes and be able to constantly launch new menus;

- Responsible for food preparation and cooking to standard operating procedures;

- Ensure that all orders are fulfilled in a timely manner and to expected standards;

- Attend to kitchen-related duties stock- checking and inventory and ordering;

- Practice and ensure good hygiene and housekeeping standards within the kitchen;

- Ensure food is stored, prepare and presented in a safe and hygiene manner;

- Uphold high standards of food quality to ensure customer satisfaction.

Requirements:

- Strong experience in Chinese cuisine including all varieties of Sichuan dishes, noodles and rice

- Profound knowledge of different kinds of beverages

- At least 3 years relevant working epxeirence

- Deep knowledge of every aspect of Chinese dishes

- Proficient with BBQ and Chinese specialty equipment

- Ability to manage numerous tasks, assign responsibilities and display high patience

- Able to work night shift

- Able to work on weekend/PH day