Total 375 job vacancies by Ntt Singapore Pte. Ltd.

• Able to install switch, router and firewall
• Ensure proper cable management is done on server racks
• Perform preventive maintenance
• Able to perform firmware upgrades
• Versatile with CISCO/ALCATEL/HP/JUNIPER
• Have basic understanding of the Bank’s network,processes & change windows.
• Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
• Perform necessary checks, apply monitoring tools and respond to alerts.

Key Roles and Responsibilities:

• Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.
• Provide client support, assisting with troubleshooting and design, configuration and escalated problem management.
• Act as key project team members charged with the analysis of client and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.
• Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements.
• Interact with clients on site to meet complex requirements of a solution.
• Escalate unresolved problems and issues to the relevant third parties.
• Respond to escalated client requests and support client applications to a first line resolution.
• Escalate complex problems to the relevant third parties.
• Write reports and proposals and complete and maintain project documentation.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• Act as coach and mentor to more junior Implementation Engineers and Technicians.
• Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Knowledge, Skills, and Attributes:
• Good understanding and appreciation of technical design and business principles
• Demonstrates project management and administration ability.
• Good project skills which are demonstrated in the execution of installations and other assignments.
• Demonstrate customer engagement skills.
• Demonstrate relevant domain specialist knowledge.
• Good verbal communication skills
• Client focused and displayed a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.
• Good understanding of project management principles

Academic Qualifications and Certifications:

• Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent
• CCNP (SDN, ACI, SDA, SD-WAN, DNAC), Meraki
• CCNP (Wireless, Meraki)
• ACMA, ACMP, ACCA, ACCP
• ACFE, ACSE
• JNCIA, JUNCIP-ENT, JCIA-MistAI
• CCSE, PCNSE, NSE4
• SolarWinds NPM, NCM
• CCIE – highly advantageous
• F5 Certified Technical Specialist (30X track) – highly advantageous
• Nokia GPON – highly advantageous
• Project management certification

Required Experience:

• At least 5 – 8 years' professional technical experience related to software development, systems design and deployment, or networking and infrastructure within a large scale (preferably multi- national) technology service environment.
• Experience in designing and building complex LAN and large WAN.
• Expertise in routing/switching technology, including BGP, OSPF, etc.
• Experience in designing and building complex data center network with Software Defined Networking (SDN) solutions such as SD-WAN, Cisco ACI, VMware NSX or any OpenFlow protocol.
• Experience in designing and building complex WLAN – Cisco/Meraki/ Aruba/ Alcatel/ Juniper Mist
• Extensive in Network Access Control – ISE/ Aruba ClearPass
• Extensive hands-on LAN switches: Cisco N9K, Alcatel Omni Switches, Juniper EX switches
• Extensive hands-on Wireless site survey; Post & Pre heatmap generation
• Experience in designing and building complex campus network with Software Defined Access (SDA) solutions from Cisco or any other SDA vendors.
• Experience in network automation via scripting (e.g., Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)
• Experience in designing and building network security (Checkpoint, Palo Alto, FortiGate, Cisco firewall, IDS/IPS, VPN, SSL), Content Networking (cache, load balancer, F5, etc.)
• Experience in project management methodologies

Key Responsibilities:

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides second line remote and onsite technical support to clients.
• Provides second line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.

Knowledge and Attributes:

• Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
• Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.

Required Experience:

• Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Collaboration technologies.
• Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
• Basic understanding of Network routing and switching.

The Cross Technology Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Cross Technology Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.

Required Experience:

• Basic understanding of Network routing and switching.
• Moderate level experience in Data Center technologies such as Cisco UCS server platform (B-series, E series blade servers, C-series rack servers), UCS Fabric Interconnects/ UCS Manager
• Moderate level experience in technical support to clients.
• Moderate level experience in diagnosis and troubleshooting.
• Moderate level experience providing remote support in Data Center and Storage technologies.
• Moderate level experience in relevant technology (VMware vCenter Server and ESXI, Netapp AFF / FAS, Dell Poweredge, HP Proliant, Microsoft Windows Server, RHEL / Ubuntu Linux)

We are seeking a skilled Network Security Engineer to join our team in Singapore. In this role, you will be responsible for providing maintenance support for security systems and tools, conducting security assessments, performing system upgrades, and collaborating with clients to ensure compliance with security standards and regulations.

Responsibilities:

• Provide maintenance support for security systems and tools, including firewalls and other security technologies, in accordance with maintenance contract requirements.
• Conduct security assessments and audits to identify vulnerabilities and provide recommendations for remediation.
• Perform system upgrades, patches, and backups to ensure security systems are up-to-date and running efficiently.
• Respond to security incidents, troubleshoot issues, and work closely with clients to resolve incidents in a timely manner.
• Implement security policies, procedures, and standards to ensure compliance with relevant laws and regulations.
• Collaborate with clients and stakeholders to integrate security requirements into new projects and systems.
• Provide internal training and support to the team to facilitate knowledge sharing.
• Participate in on-call standby rotation to provide 24/7 support for incidents.
• Attend regular operations review meetings to discuss operational issues and review tickets.

Requirements:

• Minimum of 3-5 years of experience in network security, preferably in a maintenance support role.
• Strong technical knowledge of networking and operating systems, with some experience in scripting languages and security tools.
• CCNA technical certification is preferred.
• In-depth understanding of network routing and switching technologies and protocols.
• Hands-on experience with firewall and VPN technologies, including Cisco ASA Firewall and VPN, Cisco ACS/ISE, Cisco ESA/SMA, Cisco WSA, Palo Alto firewalls, Checkpoint, Juniper, and Fortinet firewalls.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Availability to work extended hours and participate in on-call standby rotation.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.

• Exposure to cutting-edge technologies and projects.

If you’re passionate about network security and possess the required skills and experience, we encourage you to apply to join our team at NTT Data Singapore.

Key Responsibilities:

• Modeling and Documentation: Create, manage, and update BIM models using Revit and Archicad to support project requirements from design through to construction.
• Collaboration: Work closely with architects, engineers, and other stakeholders to ensure accurate and timely delivery of project models and documentation.
• Coordination: Facilitate the coordination of BIM models across multiple disciplines, ensuring clash detection and resolution.
• Standards Compliance: Adhere to and help develop company and project-specific BIM standards and workflows.
• Quality Control: Perform regular audits on models to ensure compliance with project standards and industry best practices.
• Training and Support: Provide training and support to team members on Revit and Archicad software and BIM processes.
• Project Management: Assist in project management tasks, including scheduling, resource allocation, and progress tracking.
• Innovation: Stay updated with the latest BIM trends, tools, and technologies, and recommend improvements to current practices.

Qualifications:

• Education: Bachelor’s degree in Architecture, Engineering, or a related field.
• Experience: Minimum of 3-5 years of experience in BIM modeling with proficiency in Revit and Archicad.
• Technical Skills: Strong proficiency in Revit and Archicad, including family creation, parametric modeling, and project setup.
• Software Proficiency: Familiarity with other BIM-related software such as Navisworks, Dynamo, Solibri, and BIM 360.
• Knowledge: Understanding of construction methods, building systems, and industry standards such as ISO 19650.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Problem-Solving: Strong analytical and problem-solving skills, with a keen eye for detail.
• Team Player: Ability to work collaboratively in a team environment and adapt to changing project requirements.

Preferred Qualifications:

• Certifications: Professional certifications such as Autodesk Certified Professional in Revit or Archicad certification.
• Experience: Previous experience in a multi-disciplinary environment and involvement in large-scale projects.

We are seeking a skilled Cloud Infrastructure Engineer to manage and support our cloud infrastructure on AWS and HCC Cloud. This role is essential for ensuring high availability, performance, and security across our cloud environments. The ideal candidate will have extensive experience in cloud operations, Infrastructure as Code (IaC), disaster recovery, and continuous improvement initiatives to drive cost efficiency and scalability.

Key Responsibilities:

• Manage and support cloud infrastructure on AWS and HCC Cloud, ensuring optimal availability, performance, and security.
• Oversee and troubleshoot critical issues within cloud environments, providing Tier 2 and Tier 3 support as needed.
• Implement and manage Infrastructure as Code (IaC) using tools like AWS CloudFormation and Terraform.
• Define, implement, and test disaster recovery and business continuity plans.
• Drive continuous improvement by optimizing cloud infrastructure for cost efficiency and scalability.
• Ensure network security, including managing VPNs, firewalls, VPCs, and IAM configurations across AWS and HCC Cloud.
• Collaborate closely with development, operations, and security teams to establish CI/CD pipelines and adopt best DevOps practices.
• Monitor system performance, conduct capacity planning, and maintain thorough documentation of all infrastructure components.
• Possess a deep understanding of AWS services, including EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, and networking concepts.
• Proficiency in monitoring tools (e.g., CloudWatch, Prometheus) and security practices to manage VPNs, firewalls, and VPCs effectively.

Qualifications:

• Minimum 10 years+ years of experience
• Required: AWS Certified Solutions Architect (Professional)
• Required: AWS Certified SysOps Administrator (Associate)
• Preferred: AWS Certified DevOps Engineer (Professional)
• Strong expertise in cloud operations and IaC using AWS CloudFormation, Terraform, or similar tools.
• Demonstrated experience in disaster recovery and business continuity planning.
• Proficient in implementing and managing network security protocols across cloud environments.
• Excellent collaboration skills for working with cross-functional teams in a CI/CD and DevOps framework.
• Familiarity with monitoring and security tools, particularly AWS CloudWatch and Prometheus.

As a Network Architect you'll provide solutions across the company's datacenters and global colocation estate across the world encompassing all aspects related to collocation sites: site access, equipment procurement, logistics, capacity management (power, space, servers, network ports, etc.), performance management, service availability, connectivity, compute and market data delivery.

You will architect, engineer and deploy ultra-low latency network infrastructure including overseeing and carrying-out installation, monitoring, maintenance, support, optimization and documentation of all network hardware, security hardware, software and connectivity. You will also get involved with managing\participating in multiple projects and be responsible for configuring / optimizing the network to ensure ultra-low\low latency is achieved for intraday trading and direct market access systems, providing exchange, broker and managed service providers connectivity to support market data delivery and order execution.

Driven by technology this company is able to offer a remote interview and onboarding process during the current social distancing measures.

Keywords :

Experience Trading related platforms/Infrastructure.

Major NW and application platforms...
Seasoned Technical Resource & Solid Soft skills.

Requirements:

*20+ years plus experience (we prefer experienced, disciplined and mature candidates)

*Strong knowledge on Electronic and Algo Trading Platforms, Feed Handlers, Order Routers, Smart Order Routers, FIX protocol.

*Exchange binary FIX protocols such as OUCH, ITCH.
*Strong Network engineering and project delivery experience
*Advanced knowledge of routing and switching protocols;
*Experience with Unicast: EIGRP, OSPF, BGP, NAT, IPSEC and GRE
*Heavy experience with Multicast: PIM, RP, MSDP, IGMP v2, v3
*Experience with Switching: STP, PC/vPC/MLAG, CDP/LLDP, QoS, HSRP/VRRP, VLAN/VxLAN, Spine and Leaf infrastructures.
*In-depth experience with Cisco Nexus network switching, routing hardware and software
*Knowledge of network monitoring PCAP decoding tools landscape (Corvil, SFlow, timestamping (PTP) preferred but not required)
*Knowledge of Algorithmic/DMA/HFT and trading platforms and how the trade lifecycle operates
*Solid understanding of market venue, exchange protocols (binary, FIX, ITCH,OUCH, Pillar, etc.) and trading systems across multiple asset classes
*Strong scripting and automation experience (Python preferred but not required)
*Excellent communication skills; ability to perform under pressure and detail oriented
*** While certification are interesting, they are not required as we value experience over certification

Responsibilities:

• You will be part of the project team to assist clients in the Built Environment industry to embark on their digital transformation journey. You will be instrumental in:
• Working with stakeholders which includes client teams, industry practitioners, technology providers and research institutions to adopt latest digital technology and develop solutions to support the built environment;
• Evaluate the feasibility of the various new and emerging methodologies and technologies;
• Assist in the formulation, testing and providing recommendation to various aspects of digital transformation in project, organisation and industry-wide implementation.
• Strong familiarity and knowledge of Singapore Authorities’ regulations for buildings
• Strong familiarity with Opendata format such as Industry Foundation Classes (IFC)
• Experience of solving the technical problems faced by the project team and the problems related to the operation of the project
• Experience of guiding the project team to perform the necessary quality control tests of the created or received BIM models; Experience of checking the delivery and receipt of digital models and the coordination process with the relevant people; Strong familiarity and Knowledge of architectural and construction management practices

Requirements:

• A bachelor’s degree in architecture, Engineering, Construction Management, or a related field is generally preferred.
• Advanced degrees or certifications in BIM, project management, or related fields can enhance prospects (e.g., LEED, PMP, or specific BIM certifications).
• 7+ years of experience in BIM management or related positions, demonstrating leadership in large-scale projects.
• Extensive experience in developing BIM execution plans, setting up project standards, and ensuring compliance with industry best practices.
• Proven experience in leading BIM implementation on projects, managing BIM workflows, and collaborating with multidisciplinary teams.
• Experience in leading modelling efforts, mentoring junior modellers, and overseeing quality control of models produced by the team
• Strong interpersonal skills to facilitate collaboration between architects, engineers, contractors, and other stakeholders.
• Advanced proficiency in BIM software and tools (e.g., Autodesk Revit, Navisworks, Civil 3D, BIM 360).
• Understanding of modeling techniques, data management, and visualization tools.
• Knowledge of building codes, regulations, and standards relevant to the construction industry.
• Collating and reconciling data and information from various sources to ensure completeness and accuracy
• Good command of spoken and written English
• A keen interest in digital technology will have an added advantage.

We are seeking a skilled and detail-oriented BIM Modeler with expertise in both Revit and Archicad to join our dynamic team. The successful candidate will play a critical role in the development, coordination, and delivery of BIM models for a variety of projects.

Key Responsibilities:

• Modeling and Documentation: Create, manage, and update BIM models using Revit and Archicad to support project requirements from design through to construction.
• Collaboration: Work closely with architects, engineers, and other stakeholders to ensure accurate and timely delivery of project models and documentation.
• Coordination: Facilitate the coordination of BIM models across multiple disciplines, ensuring clash detection and resolution.
• Standards Compliance: Adhere to and help develop company and project-specific BIM standards and workflows.
• Quality Control: Perform regular audits on models to ensure compliance with project standards and industry best practices.
• Training and Support: Provide training and support to team members on Revit and Archicad software and BIM processes.
• Project Management: Assist in project management tasks, including scheduling, resource allocation, and progress tracking.
• Innovation: Stay updated with the latest BIM trends, tools, and technologies, and recommend improvements to current practices.

Qualifications:

• Education: Bachelor’s degree in Architecture, Engineering, or a related field.
• Experience: Minimum of 3-5 years of experience in BIM modeling with proficiency in Revit and Archicad.
• Technical Skills: Strong proficiency in Revit and Archicad, including family creation, parametric modeling, and project setup.
• Software Proficiency: Familiarity with other BIM-related software such as Navisworks, Dynamo, Solibri, and BIM 360.
• Knowledge: Understanding of construction methods, building systems, and industry standards such as ISO 19650.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
• Problem-Solving: Strong analytical and problem-solving skills, with a keen eye for detail.
• Team Player: Ability to work collaboratively in a team environment and adapt to changing project requirements.

Preferred Qualifications:

• Certifications: Professional certifications such as Autodesk Certified Professional in Revit or Archicad certification.
• Experience: Previous experience in a multi-disciplinary environment and involvement in large-scale projects.

The Software Tester manages processes and personnel to conduct quality assurance testing. The Software Tester develops effective and efficient methods throughout the QA process, and collaborates with various teams to ensure a high-quality product.

Responsibilities:

· To develop, establish, and enforce quality assurance standards and measures for the course of software development lifecycles

· Works with the end users, Business Analysts (BAs), Designers and Development Team to define/iterate the test coverage plan to ensure the test scenarios and test cases are scalable and sufficient

· Provide testing effort estimation for sprint features.

· Conduct system integration tests with external systems and generate test reports by applying proven analytical / problem-solving skills

· Development and maintain requirement traceability matrix

· Works with end users to ensure complete and thorough execution of UAT

· Coordinates with Development Team to ensure bugs are resolved timely and identifies bug root cause

· Analyses bugs trend and fine tune QA processes to improve overall quality of the product

· Develops and fine tunes QA processes and working agreement with stakeholders through regular retrospectives

· Share the findings/improvements with the team and end users

· Works with Delivery Team to plan, schedule and execute regression for every product release

· Works with end users to prepare acceptance documentation for project sign off.

Requirements:

· Bachelor’s degree in computer science, Information Technology, Engineering, or a related field is often preferred with minimum 5 years of working experience. Advantage for applicants with:

1) BIM (Building Information Modelling / Management) experience

2) Certifications such as Certified Software Testing Professional or Certified Software Quality Analyst

· Proficiency in test management tools (e.g., JIRA, TestRail, ALM) for tracking defects and managing test cases.

· Knowledge of programming or scripting languages (e.g., Java, Python, SQL) for test automation and data validation.

· Experience with continuous integration and continuous deployment (CI/CD) pipelines.

· Experience in API Testing

Key Roles and Responsibilities:

• Leads and directs concurrent standard or complex projects.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation or resource assignment etc.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Good written and verbal communication skills.
• Ability to work in high-pressure environments.
• Seasoned ability to manage urgent and complex tasks simultaneously.
• Seasoned business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Seasoned influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Seasoned ability to promote project services to both internal stakeholders and external clients.
• Competent in project change management.
• Seasoned knowledge of the industry, domain, or technology related to the client's project.
• Seasoned problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Required Experience:

• Seasoned project management experience preferably in a multinational professional services environment.
• Seasoned client engagement experience.
• Demonstrated understanding of the project life cycle.
• Demonstrated competency in project change management.
• Seasoned experience managing expectations when balancing alternatives against business and financial constraints.

The Senior Sales Specialist role is a quota-bearing sales persona and the primary purpose is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Sales Specialist will identify new opportunities from a selection of existing accounts, and present solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs.

The Sales Specialist will work directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time will be spent on engaged selling or supporting the sales process in partnership with Client Managers.

This roles contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client. Building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories will be a core focus of this role.

Key Roles and Responsibilities:

• Own and drive pipeline to achieve allocated security budget numbers
• Maintain subject matter expertise in the application services/infrastructure technology domain or solutions set
• Address the technology conceptual challenges during the sales process
• Maintain a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
• Contribute to the knowledge base of NTT Ltd.'s solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set
• Interact and engage with clients to uncover and understand client business goals
• Articulate the Security solution/deliverables that the client requires, as opposed to the products that they need to buy
• Articulate our value propositions throughout all steps in the sales process
• Conduct functional gap analysis and address business issues raised by clients
• Prepare and conduct client workshops and presentations
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
• Use understanding of the client’s business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the client’s need
• Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure
• Pursue and land qualified leads identified by the client managers and other lead generation sources
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal
• Support the wider territory sales plan and execute the sales strategy, and based on that define your own plan for your solution to achieve your sales targets
• Develop and maintain clear account plans for appropriate clients and targets
• Discover,forecast, and run opportunities in the medium and long-term
• Scope and document Security solutions to meet customer requirements
• Identify,assess and highlight client risks that could prove detrimental to the client’s organisation and credibility
• Collaboratively work with sales teams, especially Client Managers, to successfully close the deal
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth
• Use sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Knowledge, Skills and Attributes:

• Solid understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers
• Demonstrate success in achieving and exceeding sales and financial goals
• Proficiency in developing and encouraging meaningful customer relationships up to C-level
• Delivery of engaging sales presentations and elevator pitches
• Close attention to maintaining up to date, accurate sales forecast and close plans
• Proficiency in team selling approach
• Comprehensive knowledge of competitors and ability to apply competing successful sales strategies
• Ability to define sales strategy
• Client-centric approach, with ability to understand customer problems and find best-fit solutions
• Flexible to adapt quickly to short, new missions or urgent deadlines
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall
• Solid business acumen
• Good client engagement and management skills
• Phenomenal teammate, with know how to drive sales teams and collaborate with them

Academic Qualifications and Certifications:

• A Degree in a Technical or Sales field is preferred but not essential
• Certified in industry relevant structured sales methodologies and negotiation skills.

Required Experience:

• Advanced sales experience in a technology or services environment, particularly selling either application or infrastructure solutions
• Advanced understanding of IT Managed Services environment
• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
• Advanced experience in selling complex solutions and services to C-Level clients
• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
• Advanced demonstrable experience in networking with senior internal and external people in the specialist area of expertise
• Advanced level capability and the ability to work independently with little instruction on day-to-day workload

RESPONSIBILITIES

• Work with Project Implementation Team and support the Contact Centre System in a collaborative environment.
• Engagement with Client.
• Manage post implementation support whenever required.
• Use creative and innovative solutions to solve client problems.
• Problem solving in identifying problems on systems with data gathering and analysis and provide technical solutions.
• Development or customization of application development codes.
• Write the code that you are proud of and the code must be maintainable and testable
• Maintains security, integrity, and business continuity controls and documents.
• Ensure compliance to policies, processes and standards, both internal and clients’ organization

REQUIREMENTS

• Proficiency in Cisco CVP IVR development using Callstudio and maintaining the IVR applications in Production system.
• Proficiency in Java, Javascript or other languages used for customization.
• Good in Java programming language to develop applications in IVR and Finesse.
• Proficiency in RESTful API.
• Basic understanding of Finesse Gadget customization.
• Experience in MS SQL and Maria Databases.
• Good to have Spring boot framework knowledge.
• 2-5 years of software development experience in Java.
• Good Experience in Node JS.
• Good Experience in SQL Query.
• Good Understanding of relational database modelling concepts.
• Able to work independently as well as in a team when dealing with support cases.
• Contact Center exposure will be highly preferred.
• Experience from System integrator environment preferred.
• A keen technology trend follower and able to propose how these emerging technologies can be adapted in project.
• Familiar with Software Development Lifecycle, and Agile methodology
• Source code management
• Self-starter attitude is a must.
• Able to work in areas outside of your usual comfort zone and get things done quickly
• Exceptional communication skills and able to present and demonstrates solutions to clients
• Polite and able to communicate well to the clients; Client-oriented.
• Analytical and possess good troubleshooting skills.
• Willing to work in extended hours and weekend activities.

RESPONSIBILITIES

• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

REQUIREMENTS

• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous:
• Cisco routing/switching products (mandatory)
• Cisco CUCM, CUC, CUCS, UCCX (mandatory)
• Cisco Contact Center Enterprise
• Genesys Contact Center
• Cisco Remote Expert
• Cisco gateway and gatekeeper
• Cisco Unified Border Element
• Cisco Telepresence
• Cisco UCS
• Cisco PCCE