Total 9 job vacancies by NHS Jobs

KEY DUTIES The post holder will assist in the management and support the Directorate Manager or Deputy Directorate manager across the Division. Encouraging and motivating by allowing continual development through appropriate training and personal development. The post holder will be responsible for assisting in managing the complaints process, ensuring compliance with Trust targets and through working with the Head of Quality establish processes to ensure lessons are learned throughout the Division. To be responsible for the development of policies and procedures for the department in line with national guidance and local requirements. Ensure all standards, policies and procedures are implemented and maintained. Develop and be responsible for effective business standard operating procedures and processes thereby ensuring streamlined delivery. Work with Clinical staff, Directorate Managers to identify capacity and demand risk areas and discuss resolution. To lead the development, implementation and maintenance of any administration IT Systems. To liaise with Clinical Staff, Administration Staff and IT Department in ensuring good communication channels are open. In conjunction with the Directorate Managers or Deputy Directorate Manager the post holder will monitor activity and access targets, providing weekly updates/reports and monitor agreed actions to ensure delivery. The post-holder will lead on ensuring targets are achieved and will take forward agreed projects to improve service delivery and patient experience. They will be required to lead on key areas of performance and activity as directed. To work alongside Deputy Divisional Directors of Operations and Directorate Managers and Deputy Directorate Managers to ensure compliance with national access targets and local access targets as outlined within the local and national Patient Access Policy. To lead on up-to-date information reassurance data for PTL Meetings highlighting potential problem areas by speciality to the relative Directorate Manager. The post holder will support capacity and business planning for the service group, with the Directorate Managers or Deputy Directorate Managers sharing knowledge to develop business cases for new services. Managing the outpatient capacity and reallocation clinic capacity to relevant specialities and clinicians, in order to maintain 18 weeks and reduce/maintain the 18-week waiting list backlog in line with Department of Health guidelines. Communicating complex and sensitive information to patients and relatives with empathy and reassurance. Develop and sustain good relationships and work closely with other directorates / departments. Responsibility for all records (including patient health, financial, personal and administrative) that they gather or use as part of their work within the Trust. The records may be paper, electronic, microfiche, audio or x-ray images. HUMAN RESOURCES RESPONSIBILITIES To support the departments full process of recruitment and selection of staff where appropriate The post holder will act independently within Human Resources guidelines, ensuring all areas are compliant (Attendance Management Policy, Disciplinary and Grievance). Supporting clinical and administration staff in delivering first line with Human Resources The post holder is responsible for ensuring that all areas of administration are compliant with Human Resource Key Performance Indicators, including Annual and Interim Appraisals with set objectives and development plans and Bi-Annual Mandatory Training. Manage performance and behavioural issues accordingly when escalated by service leads, ensuring there is effective monitoring and full documentation available. Adhere and promote Trust policies, procedures and guidelines and maintain the Professional Code of Conduct. Manage and support in delivering KPIs. Be responsible for own actions and that of other administration staff, using own initiative and using discretion within difficult situations. To ensure all HR policies are communicated widely and implemented. TEACHING & TRAINING RESPONSIBILITIES Post holder must have a full knowledge of patient access and operational performance and software programmes and their application to improve service efficiency and effectiveness. To manage the process and availability of training for all staff included throughout clinical and administration teams, including systems training, mandatory training etc. To support and monitor that all new staff are compliant with Trust Local Induction programme for each new employee and necessary documentation completed. To develop, implement and maintain a local training package for all levels of staff who wish to develop within administration and clinical teams with support of Learning and Education. Recognise the effective utilisation of all appropriate development resources and opportunities available. Support the management of the 18-week pathway within specialties. Attending clinics where necessary to raise awareness with colleagues, clinical staff ensuring correct pathways attached to ensure 18-week target to be achieved and maintained throughout to Admission. Ensuring compliance in relation to policies i.e. inter provider transfer documentation, choose and book administration and patient choice bookings. Training staff where necessary. Manage and support areas for change within the clinical and administration teams which will lead to improvements in quality and efficiency within specialties. Recognise and accept responsibility for own personal development. Understanding of all Trust IT systems to ensure a delivery of an effective service To take the department lead for any health & safety matters of staff, patients and visitors ensuring a systematic review is undertaken. To undertake training as part of the Trust Mentoring Programme to support and facilitate staff development. LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES Ensure that an effective communication network exists within the department and that all staff are aware of corporate and directorate aims and objectives and their contribution in achieving these. Attending Trust monthly Team Brief sessions and ensure that information is cascaded appropriately throughout teams. Carrying out weekly 121 meetings with clinical and administration service leads and managing concerns / issues. Ensure management of staff is consistent with Trusts HR Policies to the achievement of equality, equity and optimum performance. Ensure that colleagues are treated fairly. Behave in a non-discriminatory way and challenge the discriminatory behaviour of others. Be supportive of colleagues or service users who wish to raise issues about discriminatory practice or experience. Work within the Code of Conduct for NHS Managers Continuously review the managerial and organisational effectiveness of the department and develop operational plans for implementing the changes where necessary. Ensure departments are compliant with governance framework managing risk and incidents appropriately within their areas, ensuring all health and safety aspects have been covered. Provide training and guidance to Administration Service Co-ordinators. FINANCIAL RESPONSIBILITIES Contribute to the achievement of the Trusts business and strategic goals Responsibility for supporting and managing, maintaining and delivering the service budget within financial constraints. Looking at areas that can deliver a CIP across specialities. Identify forecasts, trends and predictions within services providing reports for Directorate Managers or Deputy Directorate Managers when required. Manage service changes that impact and which have financial implications. Support manpower planning within annual budget setting directly with Division Management Accountant. Manage and authorise all stationery requests for all areas within remit. Ensure all delegated budgets adhere to Trust standing financial instructions and standing orders. That activity is delivered in the most cost effective and efficient way, to minimise the need for premium rate work and thereby manage cost down. RESEARCH & AUDIT Support department and service quality assurance measures to validate the quality of outputs and undertake audits as required to ensure key performance indicators are achieved accordingly. Develop and implement research programme and survey with Learning and Education in order to assess staff requirements for development and training needs Liaise with other internal departments to ensure best practice is delivered.

KEY DUTIES Service Delivery Responsible for Therapy Service delivery within MWL. Ensure all Quality targets are met and direct the implementation of Local, Regional and National advice, guidance, and legislation within the Department. Consult regularly with the Directorate Managers of various Care Groups and keep Management Team informed on all matters which affect the efficient running of the Department. Support and lead on specific Therapy project groups to support the Management Team to deliver the objectives specified within the Therapy Strategic Plan. To participate in Trust working groups and committees as required. Deputise for the Therapy Manager as required. Facilitate project management to ensure timely delivery of new or reconfigured services. Support the Therapy Manager and the Directorate Management Team to ensure the strategic development of Therapy services within the MWL. In consultation with the Therapy Management Team, support and contribute to the production of the Therapy Local Delivery Plan and from this implement Team Operational Plans to ensure achievement of the Trusts and Therapies objectives. Support the customer care strategy of the CSS Directorate through participation in the organisation of open days and presentations to educational and other professional establishments. Manage the delivery of the Department Annual Management Review. Identify areas for improving Therapy Services, and evaluate options, to ensure appropriate consultation with relevant staff regarding planning and development of services. Responsible, in conjunction with the Head of Complaints Department, for the management and effective resolution of complaints. Support the Trust on call rota. Policies and Procedures Ensure the development, dissemination, implementation of and adherence to Trust and Departmental policies, procedures, codes of practice and national guidelines. Responsible for the management of all aspects of the Department, authorising departmental policies and procedures using national guidelines/recommendations from appropriate bodies, deciding the best way to interpret and implement. Organisational policies will be interpreted and implemented as appropriate in conjunction with other members of the Therapy Management Team. Develop and direct the implementation of operational policies and ensure compliance with SOPs in order to ensure best practice and quality of the test result. Ensure all departmental policies and procedures are kept up to date in line with the requirements of the Trusts standards. Clinical Governance and Quality Monitor, maintain and improve service delivery to satisfy user needs and to ensure compliance with quality standards. Lead on Governance within therapies and support Clinical Governance initiatives in all areas of the Trust including clinical audit, care pathways, implementation of NICE guidelines, developing capability around audit and effectiveness, supporting the Trust research and development function, and creating links between Departments. Support the departmental participation in all relevant External Quality Assurance Schemes. Review and enact any performance criteria flagged by External Quality Assurance schemes. Responsible for the performance internal Quality Control within the department. Liaise with the Directorate Quality Manager on all quality issues. Health and Safety Manage the implementation of Local and National Health and Safety policies and procedures. Develop and ensure the implementation of agreed directorate Health and Safety policies and procedures. Initiate and annually review Risk assessments and as a result develop, implement and monitor safe systems of work. Direct the provision of information, instruction, and training as is necessary to ensure the health and safety of staff including induction/mandatory/professional/refresher as relevant to the duties to be undertaken, including any change of working environment, or new or changed risks. Manage the review, audit and monitoring of all health and safety arrangements within the Department and take the necessary action to rectify any deficiencies identified. Lead the investigation and implementation of necessary changes resulting from any changes in health and safety systems or documentation in line Trust policies and procedures. Attend training provided for health and safety purposes as required. Liaise with internal and external safety officers and safety representatives and be responsible for implementing recommendation. Communication Establish and maintain effective two-way communication of information within Therapies, other directorates and with members of the Trust. Ensure effective communication for all staff on developments with respect to organisational and professional matters thus supporting therapy strategic management initiatives. Prepare and present presentations to the Trust Board as required. Interacting with other therapy staff, dealing with telephone queries from medical and nursing staff including hospital and primary care and anxious patients. Ensure that therapy staff are informed of and involved in the review of results of both external and internal quality assurance schemes and any action taken in light of the reports. CLINICAL & PROFESSIONAL RESPONSIBILITIES Maintain Professional Registration Adhere to relevant Code of Practice of Professional body. Responsible for maintaining and monitoring satisfactory performance. Monitor referral to treatment time and outpatient waiting times. Maintain a current knowledge and awareness of current developments and practice relevant to the disciplines encompassed by Therapies. Maintain a personal CPD portfolio.

KEY DUTIES Lead the development of nursing practice providing expert advice and clinical leadership. Support the Director of Midwifery in setting standards and guidelines. Provide representation at a local and regional level and a play a key role in the integration of service provision across MWL services. This will ensure that the best possible patient experience is delivered through high quality, person centred clinical practice and service delivery, interfacing with staff to implement change. Provide visible and up to date professional leadership. Ensure robust systems of clinical and professional governance, practice and professional development are in place and develop accountability and assurance frameworks to secure high quality and sustainable services to patients. Develop new and innovative models of practice. Lead and manage complaints and legal responses. Lead the planning and development of neonatal and paediatric services to ensure that they are best provided to meet the developing needs of the service and the population. Significantly contribute to the divisions clinical governance agenda ensuring concerns are raised via appropriate escalation processes. Ensure the highest standards of performance are established and that key performance indicators are achieved. Benchmark against local, national, and international best practice to develop and deliver evidenced base practice. Develop wide-ranging relationships with the Executive team, clinical and non-clinical staff both internal and external to the Division. CLINICAL & PROFESSIONAL RESPONSIBILITIES Maintain Professional Registration and practice through CPD. Adhere to NMC Code: professional standards of practice and behaviour for nurses, midwives and nursing associates. Maintain personal standards of conduct and behaviour consistent with Trust and NMC guidance. Provide expert advice on evidence-based practice in neonates and paediatrics. Influence care to be the highest standard whilst exercising professional and personal autonomy. Ensure learning from risk management and clinical governance, serious incidents, patient complaints, or clinical risks are reflected in changes to clinical practice. Facilitate planning and development of services to ensure that they are best provided to meet the developing needs of the service and the population. Champion user involvement in shaping the service through active membership of the Maternity, Neonatal Voice Partnership. Participation in the facilitation of local resolution meetings, supporting staff through the process. Ensure that there is a robust workforce plan for the neonatal, paediatric and gynaecology service which include plans for proactive recruitment, retention of staff and succession planning. Ensure all staff meet and maintain their mandatory and professional training requirements. Act as an exemplary professional role model. To provide a visible clinical profile with regular quality ward rounds To support a culture of continuous quality improvement, formally evaluating standards of care and leading in the implementation of changes and developments in the light of such findings. To work closely with the Assistant Director of Governance and the Divisions Senior Management team to develop and operationalize an integrated strategy for governance, with a specific focus on all aspects of clinical and non-clinical risk management. To ensure the Division responds to appropriate NICE Guidelines, NCEPODS etc; the submission of evidence and documentation to external bodies such as CQC is prepared and to chair meetings as appropriate. To work closely with the divisional managers and clinical leads, taking a lead in the investigation and resolution of complaints and serious incidents. To ensure a clear meeting structure exists for nursing and governance within the Division to promote proactive communication. To take a lead role for the division in ensuring that systems are in place to monitor and improve compliance and continuous improvement with infection control, ADMINISTRATIVE RESPONSIBILITIES Maintain effective systems to ensure accurate records of all incidents claims and complaints and ensure that information is triangulated to ensure lessons are learnt and cascaded. Ensure there are systems and processes in place for responding to national guidance and recommendations from internal and external service reviews. Ensure the policies are reviewed regularly and are up to date, reflecting best practice and national regulations. Provide internal and external reports and returns, including the annual report, relevant information and reports for Governance meetings, Patient Experience Council, Risk Management Council, Workforce Council, Quality Committee and Trust Board. Ensure standards of record keeping and documentation are monitored and systems for storage of notes is in place in accordance with Caldicott Guardian and Trust policy. LEADERSHIP To adhere to and uphold their clinical Professional Code of Conduct at all times. To provide clear and consistent professional leadership to all clinical and nursing staff within the division, advising, supporting, and influencing leadership and development. To be visible, accessible, and approachable to staff, patients and the public so that open and honest communication channels are created, and effective assessments of care delivery can be undertaken. The post holder will lead on nursing care delivery for the Division, bringing together all component parts to ensure improved patient experience, safety and clinical outcomes, target compliance and financial balance. To provide a key interface between the Corporate Nursing and Quality Team and the Divisions reporting on issues of care and delivery, staff development, staff performance and sickness. To work flexibly across the Division deputising for the Divisional Director of Midwifery as required and to lead projects on behalf of the Division as appropriate. To maintain an overview of patient and public involvement work within the division and ensure the continued development of this and opportunities for service development, leading as required. In conjunction with the Divisional Director of Midwifery ensure the continued development of clinical practice taking into account research and development within the framework of the clinical strategy. To advise the Divisional Director of Midwifery and Divisional management team on professional standards and service developments. To ensure the Division communicates effectively with all other departments in the Trust in a professional and productive manner at all times, providing a responsive service to the Trust. To ensure that the Division is fully aware of the Trust Safeguarding Procedures and that strategies and plans are in place across the Division to accurately identify children and vulnerable adults with safeguarding issues. Contribute to the strategic direction of the Division aligned with the Trusts values, objectives and principles and responding to the national policy agenda. To work co-operatively with the senior divisional leadership team to enable the achievement of change and the improvement in performance, initiating and leading projects as required. In conjunction with the Divisional Director of Midwifery carry out regular skill mix reviews to ensure clinical workforce planning. To actively support the recruitment, selection, and induction of nursing staff within the Division. To be responsible for having processes in place which facilitate staff individual performance review and a personal development plan to ensure standards and NMC Revalidation are achieved.

Please refer to the recruitment pack for full details of the role, how you should apply for this and timescales for this recruitment process. Please can we ask you do not submit an online application form for this role as application is via CV - please see below: HOW TO APPLY In order to apply please provide thefollowing documents by emailing:cathie.brocklehurst@merseycare.nhs.uk An up to date CV. Please label this document CV with your name and the role title A supporting statement (maximum two pages) that outlines your interest in thisparticular organisation and role, and your fit against the essential experience criteria setout in the person specification and role description. Please label this document SupportingStatement with your name andthe role title A completed diversity monitoring form. Please include details of employment history covering the last 6 years, however minimum of 2 referees are required. Referees will not be contacted until the final stages of the appointment process. This closes at midnight on Sunday 4th August 2024

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Stakeholder Panel (Microsoft Teams): 25th July Interview (Face-to-Face in Kent): 26th July

Ensure the key objectives of the learning and development contract are delivered and implemented and ensure the appropriate programmes of learning and development for senior nurses, matrons, ward and community based staff are in place to support improvements in clinical effectiveness and clinical outcomes across the Division. Continue to support partnership working with higher education institutions in support of learning, development and research agendas in nursing. Participate in the Silver Command rota to ensure staff have access to 24-hour advice and support. In exceptional circumstances to vary your area of work to meet unplanned need. Manage and prioritise own workload in accordance with the demands of the service. Support quality and innovations across all teams Lead recruitment and development of the workforce Manage risk and Governance team Lead PSIRF process and implement learning across the mental health care division Lead role in medicine incident safety huddle and learning from medicines incidents Deputise for Associate Director of Nursing For further information about this role, please refer to the job description and person specification.

Operational Duties The post holder will ensure: - Timely and clinically appropriate patient flow to achieve national and local health care standards, promoting safe, personal, and effective care. The identification and resolution of daily patient flow issues to ensure the smooth movement of patients through the hospital and the organisations community services. That Trust performance from both a quality and operational standard perspective is continually improved. Close working relationships are developed across all clinical areas and support services promoting joint working supporting delivery of effective patient care. The development of partnership working with support services including estates, facilities, and IT to ensure that the Trust is functioning at its optimum. Effective site management on a daily basis with strong internal and external communication. Analysis and triangulation of available information to improve systems and processes, this will include visiting operational areas, observing behaviours and open discussions with staff. Work with external agencies, such as the Ambulance Trust, CCGs, other Acute Trusts, and Community providers to ensure the Trust response to emergency planning is robust and where possible, consensus across organisations is reached on how to respond to incidents. Ensure business continuity plans for the organisation are robust, monitored and escalated as appropriate and take account of the specific needs of high-risk clinical environments and equipment in the Trust. Developing a Safe & Quality Driven Excellent Clinical Service to Patients Lead and develop a culture where safety, quality and excellent patient care is consistently delivered and lead improvements and innovation in the delivery of services. Lead the Divisional Leadership Team in the planning of future service developments and to ensure that the resources and facilities for the Division meet the needs of the service, implementing change programme as appropriate. Work with clinical staff to develop changes in clinical practice through the development of evidence-based practice which complements the Trusts Clinical Governance Strategy and Service and Financial Plan, working closely with the Director of Nursing, Midwifery and Governance. Ensure with the Divisional Leadership Team that systems for corporate governance and application of the Trusts assurance framework are in place. Monitor performance against CQC Standards, CCG Contract and NHSLA standards and initiate appropriate action to ensure these standards are achieved and maintained. Establish and maintain systems for assessing service users views on the quality of services provided and for involving patients relative and their representatives in the planning and development of services, wider strategic management of Director of Nursing, Midwifery and Governance. Contribute and support clinical networks both internally and externally to the Trust.

To provide highly developed specialist psychological assessments of clients referred to the service, based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological) tests, self-report measures, rating scales direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the clients care. To formulate and implement plans for the formal psychological treatment and/or management of a clients psychological problems, based upon an appropriate conceptual framework of the clients problems, and employing methods based upon evidence of efficacy. To be responsible for implementing a range of psychological interventions for individuals/carers/families and/or groups employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses. To make highly skilled evaluations and decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group. To exercise full responsibility and autonomy for the psychological treatment of and discharge of clients whose problems are managed as a psychologically based care plan, ensuring appropriate assessment, formulation and interventions, communicating with the referral agent and others involved with the care on a regular basis. To provide specialist psychological advice, guidance and consultation to other professionals, contributing directly to clients formulation, diagnosis and treatment plan in an appropriate specialist area. To ensure that all relevant staff have access to a psychologically based framework for the understanding and care of clients of the service, through the provision of advice and consultation and the dissemination of psychological knowledge, research and theory in an appropriate specialist area. To undertake risk assessment and risk management for relevant individual clients and to provide both general and specialist advice for psychologists and other professionals on psychological aspects of risk assessment and management. To act as key worker, only where it is clearly appropriate for this role to be undertaken by a psychologist, in which case, ensuring the provision of a care package appropriate for the clients needs, co-ordinating the work of others involved with care, taking responsibility for arranging clients reviews as required and communicating effectively with the client, his/her family and all others involved in care; and to monitor progress during the course of multi-disciplinary interventions. To communicate in a highly skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of clients under their care and to monitor and evaluate progress during the course of both uni- and multi-disciplinary care. To provide expertise and advice to facilitate the effective and appropriate provision of psychological care by all relevant staff. To provide consultation about the psychological care of the client group to staff and agencies outside the Trust in an appropriate specialist area.

KEY DUTIES The post holder will promote the value and importance of effective IM&T by working with all the senior managers and clinicals to champion the development of an informatics culture that drives continuous clinical and business improvement across the NHS as an enabler for safe and effective care. Shaping overall strategy Leadership and clinical governance. Budget management Negotiating and delivering service level agreements Negotiating and delivering contracts with suppliers Deliver change management and project implementation services. Providing IT support to the operational and business processes of the partner organisations of the Shared Service Relationship and key stakeholder management Health Records management Information Governance Cyber Security Knowledge & Library Services management Trust telecommunications management Wider health economy telephony service Wider digital GP patient record (eLG) Service Management Influence the strategic direction of the organisation by highlighting the opportunities offered by digital, data and emerging new technologies to transform service delivery. Lead and motivate the clinicians and other key stakeholders to implement digital solutions which improve the clinical environment and patient outcomes. Perform the role of the Senior Information Risk Owner (SIRO) role on behalf of the Trust, by ensuring that there is a proactive and comprehensive assessment process for information risk, including prioritisation of risks and review of the annual information risk assessment to support and inform the Statement of Internal Control. This includes ensuring that all information systems are regularly assessed for risk to mitigate threats and vulnerabilities to Trust information assets and provide a focus for Information Risk Management within the Trust. The post holder will ensure that resources, skills, processes, policies, and procedures are in place to deliver a first-class service that meets the needs of the Trust and local partner organisations. The post holder is responsible for: Shaping the MMDA community wide strategy. Holding corporate responsibility for the effective management of the MMDA and hospital Informatics budgets. Negotiating and managing service level agreements (or equivalent) with Trust departments and other NHS organisations. Negotiating and managing contracts with suppliers in line with the Trusts Standing Financial Instructions and Best Practice Procurement procedures. Providing IT support to the operational and business processes of the partner/client organisations. Provide professional leadership ensuring that the Informatics department develops to meet the rapidly evolving needs of the organisation and the wider health economy, and is seen as a proactive, value-adding, key enabler for change. Ensure that the Informatics function develops and retains a reputation for outstanding customer service, reliability, and resilience. PROFESSIONAL RESPONSIBILITIES The post holder will promote the value and importance of effective IM&T by working with all the senior managers and clinicals to champion the development of an informatics culture that drives continuous clinical and business improvement across the NHS as an enabler for safe and effective care. The post holder will be expected to provide advice about informatics issues and to agree and establish the relevant standards that affect the information and technology used. This includes: Informatics staff professional development IT security and Information Governance Data quality and compliance with NHS-wide standards Technological standards that ensure compatibility of systems at the hardware level Interfacing and integration standards that ensure that systems can share data. Setting skills standards within the Informatics team Standards in service management (ITIL) Project and change management (PRINCE2) and (MSP) Service Improvement (Service Desk Institute) Lean Six Sigma approach to service improvement. Ensuring robust disaster recovery / business continuity plans are in place to ensure services can still be delivered even when the unexpected occurs. People and Culture Provide outstanding leadership to a distributed team of informatic staff, many who are working from home, ensuring that individuals are highly motivated and reach their potential through development. Promoting a caring organisational culture that is centred on the wellbeing of the population and person-centred care, and which is characterised by compassion, respect, openness, transparency, and candour and ensuring that this culture is reflected and modelled in their own behaviour and decision-making, and that of their senior team members. Creating a positive, safe, and engaging work environment which supports and enables all staff to flourish and delivers good outcomes for patients, service users and their carers. Creating a supportive environment which ensures that all staff have an effective voice and feel confident, encouraged, and empowered to appropriately raise issues of concern and, when they do, those concerns are swiftly and appropriately acted upon. Valuing and promoting diversity and inclusion in the workforce and demonstrating equality of opportunity in the treatment of staff, patients, service users and carers in all aspects of the Trusts business. Ensuring that the health, wellbeing, and development of all staff, both within their immediate team(s) and across the organisation as a whole, is an important consideration in all aspects of the Trusts activities; and Ensuring the interests of all patients, service users and the wider population are at the heart of all strategic and operational decision making. Work with the ICB to help develop a future proofed professional workforce across the system. MANAGEMENT RESPONSIBILITIES Develop and deliver a strategic roadmap of digital, data and technology changes to underpin MWLs future vision, strategy, and plans. A joint MMDA strategy which is to be refreshed on a regular basis by the post holder on behalf of stakeholders within the local community to meet national and local targets. These strategies must be sensitive to and take into consideration specific requirements, clinical and business drivers that are specific to individual stakeholders. These will include: Ensuring that there is effective clinical input into and support for the local implementation of the strategies. On going development of performance management systems that make it easier for managers and clinicians to analyse data, for planning, monitoring and reporting and to support clinical governance. The development of portals/internet (and other media) information sources for staff, the public and patients/clients. The development of community systems and primary care systems, including agile working and mobile computing. The further development of electronic data exchanges between the hospital and Primary/Community health care, Acute and tertiary hospitals, mental health and other specialist services. Creation of links with other organisations such as Local Authority agencies, e.g., Social Services, Housing and Education, Private Health Care and Voluntary Agencies. Developing and agreeing policies/protocols and technologies to ensure information is secure and only provided to those with a need to know (supporting the Caldicott process and implementing any national requirements for encryption and other security technologies). Ensuring the infrastructure that supports all these services is robust, highly available, modern, secure, performant, flexible and offers best value for money. Use professional judgement and apply commercial disciplines and techniques when making decisions and recommendations for new business opportunities. Enable the Director to operate strategically, management of the Directorate will be carried out by line managers responsible for functional areas, under their direction. Participate in the Director on call rota. KEY WORKING RELATIONSHIPS Members of the Board of Directors Executive colleagues North West Region ICB Frontline Digitisation Programme Team (NHSE) MMDA Board Chair MMDA Board members Places Divisional Leads Clinical Directors Lead Clinicians and Heads of Department Corporate Service Heads Informatics Staff Professional networks Key suppliers Create and build constructive and positive partnerships actively seek to build collaborative working arrangements.