Total 245 job vacancies by My NRMA

• With your experience, create an impact on our guests in this hands-on and detail orientated role
• Ensure our guests have a great experience and make holiday memories
• Staff accommodation and meals package available

What you’ll do:

You will provide an exceptional experience to our guests from reservation and throughout their stay, creating lifetime memories. On a daily basis you will:

• Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
• Answer phone and email enquires promptly and professionally
• Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met

What you’ll bring:  

• Strong Guest Service experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system
• A reputation for providing excellent customer service, engaging in great conversations with our guests
•  A vibrant attitude with the ability to work effectively as part of a busy team
• Certificate II in Hospitality (Operations) or equivalent experience
• Problem solving skills including the ability to apply mathematical skills in a workplace context
• Flexibility to work across other areas of the business if required
• Valid Responsible Service of Alcohol Certificate 
• Possess a Do Food Safely Certificate of completion 
• Flexibility to work across other areas of the business if required

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

• Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
• Do you want to be part of an inclusive team that values gender equality and diversity?  
• Would you like to be part of an iconic Australian brand dedicated to delivering great customer service?  

This is the role for you!   

What You'll Do

As an NRMA Roadside Patrol you'll play a critical role in supporting our members.    

You will provide a range of emergency roadside assistance, deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way – and when they need it most. You will respond to service calls to diagnose and troubleshoot mechanical breakdowns, change flat tyres, jump-start vehicles, provide fuel delivery, sell and install batteries, assist lock outs & ensure all customer and job information is recorded accurately.  

You will represent the NRMA brand performing your role with integrity, valuing diversity and living our playbook values.  

Your roster       

We are recruiting full-time employees to work a base of 38 hours per week between 06:00 – 24:00 , on a scheduled roster between Monday to Sunday offering attractive penalty rates . Your rosters will be supplied in advance enabling you with the flexibility to plan for positive work /life balance.  

What You'll Bring      

• Automotive/Motor Mechanic Tradesperson Certificate (NSW Fair Trading)
• Valid Australian Driver’s License (minimum full license C class)  
• Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry  
• Knowledge of work, health and safety practices and successfully apply these skills to motor vehicle repair/servicing and customer service  
• Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way  
• Strong communication and customer focus with proven ability to work with a range of diverse communities  
• Team player attitude driven to maintain a positive and strong work ethic to support others   
• Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers      
• Motivated self-starter – driven to self-develop & keep updated with new technical skills and industry trends

What’s in it for you? 

To help our employees feel valued, engaged and celebrated we provide a range of employee benefits including:  

• 5 weeks annual leave      
• Free Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $410)    
• Generous discounts on NRMA Insurance  
• Branded and equipped work vehicle   
• Indepth induction program and ongoing technical training and development provided  
• Access to exclusive MyNRMA member marketplace benefits -  including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more    
• 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you!

Follow the apply link to submit your CV and to answer some initial screening questions. Shortlisted applicants will be invited to complete a phone interview (please monitor your email inbox including junk mail) .   

Already applied? If you have applied for this position within the last 6 months, you don’t need to reapply – your application will be assessed, and we will be in touch if your application is shortlisted further.  

Please note: an offer for this role will be subject to successful pre-employment checks including reference checks, pre-employment medical assessments and a National Police Check. A Driving History check will be requested prior to the interview stage and must pass NRMA’s d riving history requirements for this position.  

• Create an impact with lasting impressions on our guests in this hands-on and detail orientated role  
• Work, play and find your balance in a workplace where every day is a holiday 
• Find your balance with flexible work hours over a 7-day roster 
• Are you 100% customer focused and driven to provide top notch guest experiences?

What you’ll do:
You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming smile, bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checked-in and checked-out. You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services. 

What you’ll bring:

• Outstanding customer service skills
• Well presented, friendly and welcoming
• Passionate about everything you do with a drive to be the best you
• Team-oriented
• Great problem-solving skills and the ability to multitask, supporting your team and guests
• Reception/Front Office/Admin/Sales Agent experience preferred - hospitality industry will be highly regarded
• Park Management system experience (Newbook and/or RMS preferred but not necessary)
• Available to work shifts over a 7 days rotating roster

What’s in it for you? 

At Parks & Resorts it’s not just about discounts (although you do get these too). We know everyone leads a life and regardless of what stage you are at, we have something to suit you all. 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 

• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 

• My Thanks reward and recognition program  

• Employee referral program where you may be eligible for a referral bonus of up to $2,000 

• Grow, progress or relocate with us and move around the country to one of our many other parks or resorts. 

Know you belong :

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

• Create an impact with lasting impressions on our guests in this hands-on Guest Services position.
• Work, play and find your balance in a Resort based workplace where every day is a holiday 
• Find your balance with a casual position 
• Are you 100% customer focused and driven to provide top notch guest experiences?

NRMA Treasure Island Holiday resort is a holiday oasis, with modern self-contained accommodation and set amidst a multitude of family friendly facilities! We have year round kids activities, resort style pools, waterpark and our very own onsite bistro.

What you’ll do:
You will ensure the highest possible standards in Front Office Guest Services. You will wow our guests with your welcoming smile, bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checked-in and checked-out. You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services. 

What you’ll bring:

• Outstanding customer service skills
• Well presented, friendly and welcoming
• Passionate about everything you do with a drive to be the best you
• Team-oriented
• Great problem-solving skills and the ability to multitask, supporting your team and guests
• Reception/Front Office/Admin/Sales Agent experience preferred - hospitality industry will be highly regarded
• Park Management system experience (Newbook and/or RMS preferred but not necessary)
• Available to work shifts over a 7 days rotating roster

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong :

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

Are you 100% customer focused and driven to provide top notch customer service?  NRMA Ocean Beach Resort is a family-friendly resort paradise and we currently have casual positions available to assist the team in our onsite cafe as we prepare for our busy season:

What you will do:

• Greet guests with a big smile, take orders and handle cash/card transactions
• Make coffee (we can help train you)
• Assist with basic food preparation
• Ensure tables are clear and clean 
• Restock fridge/freezer items
• Attend team meetings as required
• Any other duties required as requested by the Café or Resort Manager

What you will bring:

• Experience in a restaurant, cafe, bistro, or previous customer service experience.
• Outstanding people skills, with a friendly and welcoming personality
• The ability to maintain a safe and hygienic working environment.

What’s in it for you? 

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

• Create an impact on our guests in this hands-on and detail orientated role
• Making holiday memories, to ensure our guests have all the creature comforts and feel at home
• Live local and work local with us!

What you’ll do:

We have 5 openings to join the housekeeping team at Ocean Beach, in preparation for school holidays and the summer season. 

You will provide housekeeping and cleaning duties for all accommodation types and public areas to ensure the presentation of the property is of a consistent standard.  A level of fitness is required to meet the physical demands of this role, as is a resilient and can-do attitude. On a daily basis you will:

• Ensure accommodation and venue areas are cleaned and serviced to NRMA Housekeeping Standards
• Linen changes, cleaning of cabins/rooms, replenish stock and recording of items in rooms
• Working with a great team, but can also work autonomously

What you’ll bring:  

• A reputation for providing excellent customer service, engaging in great conversations with our guests
• Good time management and an eye for detail
• An ability to follow direction related to daily tasks and expectations
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
• Previous housekeeping or cleaning experience is ideal
• A vibrant attitude with the ability to work effectively as part of a busy team

What’s in it for you?

• At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

What you’ll do  

Reporting to the Head Chef, you will be based in our fully licensed onsite resort bistro, that offers a delicious and innovative al la carte menu at reasonable prices for our inhouse gusts to dine-in or take-away. 

We pride ourselves on excellent guest services and ensuring our guests have the best memorable holiday experience.

What you’ll bring 

• A qualification in commercial cookery, or applicable trade testing
• Previous experience in a similar position at a restaurant, club kitchen, or café
• Experience in supporting other cooks and kitchen employees
• A working understanding of 'Food Safety' principles and workplace health and safety
• Experience in ordering and stock control
• Effective verbal communication skills
• Willing to be part of a greater team and jump in to assist the team and lead from the front

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to help you balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong 

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

What you will do:

Reporting to the National Revenue Manager, you will be responsible for administrating the rates and inventory levels for the business and supporting the greater revenue team with analytical and strategic insights. Key responsibilities include:

• Take the lead and support through NRMA campaign processes to achieve profitable outcomes  
• Oversee the revenue and distribution strategy for portfolio of parks
• Perform competitive benchmark reviews and market trends
• Create and develop pricing strategies
• Provide hands on support of the Revenue Coordinator  
• Assist in upskilling the team in techniques and processes in order to achieve improved productivity and financial outcomes
• Have a thorough understanding of NRMA Parks and Resorts weekly reporting including historical and trend reports, special events and seasonal demands
• Provide a weekly dynamic forecast of expected results, variances and budget comparisons
• Manage and oversee strategy for 3rd party distribution
• Responsible for assessing, analyzing and pricing group business
• Complete monthly analysis of performance and provide a summary of recommendations to improve long term strategies
• Implementation of new rates and promotions
• Responsible for best practice standards to include competitor analysis, management of distribution, business mix, length of stay, inventory by channel, pricing control and new pricing concepts
• Evaluate performance of distribution channels and reduce the cost of distribution by finding less expensive means of delivering business  
• Prepare outline and support the annual budget process
• Work in liaison with operations, sales & marketing and finance as a team to maximise revenue

What you will bring:

• 5+ years hands-on Revenue Management experience
• Hotel or Holiday Park environments, across multiple properties desirable, however, not essential.
• Financial/ modelling experience preferred (e.g. revenue optimisation models).
• Tertiary qualifications in Revenue Management, Mathematics, Statistics, Finance, or Accounting will be highly regarded 
• Ability to communicate, implement, maintain & measure strategies.
• Strong analytical skills and financial acumen that enable decision making
• Effective leadership ability and communication skills to effectively coordinate a team
• Love working within a team but can also keep focus when autonomy and confidentiality is required
• Experience with Revenue Management software (desirable)
• Ability to think strategically and translate this thinking into measurable actions
• Third party channels and websites, not essential

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

Live and work local with us!  We currently have 2 openings for permanent positions with the team, to work at a property where everyday is a holiday!.

What you’ll do:

Our Grounds & Maintenance all rounder will assist with the following:

• Premium presentation and maintenance of our grounds.
• Incidental customer service assistance with minor maintenance repairs across our caravan and camping sites, cabins, amenities and other facilities.
• Servicing pool -  cleaning, dosing, water balance, repairs and maintenance.
• Assist with gardening projects, basic mechanical repairs and painting

What you’ll bring:  

• Have demonstrable experience in grounds and basic maintenance work. A trade qualification is not necessary - we are looking for a genuine all rounder.
• Previous experience with ride on & push mowers, pruning, hedging, landscaping and weed control would be ideal
• Knowledge and understanding of basic hygiene requirements and safe working procedures
• Have an ability to work unsupervised with a "hands on" work history
• Be hardworking, energetic, enthusiastic and possess a reasonable level of fitness

Please note that this is a physically demanding role.

What’s in it for you?

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

We pride ourselves on ensuring our guests have the most memorable holiday experience.

What you will do:

We currently have casual opportunities for highly motivated, guest and team focused individuals, to join our team. The team are the first point of contact in ensuring the highest possible standards and consistency in our accommodation, public areas and amenities for our guests.

You will have the flexibility to work casually across a rotating roster including weekends, public holidays and school holidays.

Key responsibilities include:

• To ensure the highest possible standard of presentation and cleanliness of Villas and Cabins, within the most efficient time.
• Assist when necessary to clean amenities and public areas
• To ensure all laundry and linen requirements are of the highest possible standard at all times.
• Service all cabins/rooms as required on a daily basis
• Advise reception of all cabins and villas on completion of services.

What you will bring:

• Passionate about everything you do with a drive to be the best you can and contribute to the team
• Team-oriented with a "lead from the front" kind of mentality
• Great problem-solving skills and the ability to multitask, supporting your team and guests
• Previous experience in a similar role, with knowledge of processes and methods of a housekeeping department
• Outgoing bubbly personality
• Capability to work in a busy and at times, physically demanding position

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect: 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Our reward and recognition program 'My Thanks'  
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

What you’ll do  

We are on the lookout for an experienced Customer Sales Representative who also prides themselves on delivering exceptional customer experiences to join our NRMA Marine team. Your ‘office’ will be working on one of the most iconic harbours in the world!

You must be able to work on a casual basis on a 7-day rotating roster with availability between 8am-5pm.
 

What You’ll Bring  
 

• Proven experience working in a sales environment, including the ability to identify opportunities to cross-sell and up-sell.
• Focus on self-presentation, a strong conversationalist and takes pride in providing an exceptional customer experience.
• Excellent verbal and written communication skills
• Ability to listen attentively, demonstrate patience with customers and problem solve effectively
• Demonstrates high level of professionalism, ability to maintain confidentiality and adherence to organisational policies and procedures
• Ability to operate a telephone system, computer systems and other office equipment
• Can work confidently on your own while also being a great team player
• General knowledge of Marine products and Sydney Harbour will be highly regarded
   

 Know you Belong  

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve. 

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today! 

SIXT Australia is on the lookout for 2x Full Time Vehicle Detailers to join the team at Melbourne Airport. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

SIXT Australia is on the lookout for 2x Casual Vehicle Detailers to join the team in Melbourne. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

• Leverage your payroll expertise to deliver strategic business priorities and outcomes for now and into the future!
• Excellent leadership opportunity within the payroll function for one of Australia’s most well-known brands
• Work with a collaborative and friendly community of People & Culture professionals that are passionate about making a difference together!

What You'll Do

We have an exciting leadership opportunity for an experienced Payroll Manager to join the People & Culture team where you will be accountable for setting the direction and implementation of strategies to ensure a contemporary and best practice centralised payroll function.

In this highly visible role, it is imperative you demonstrate a deep understanding of customer’s wants and needs and engage in opportunities that are fully aligned to the business and company strategy factoring in where we are now and where we are going. The role presents as the expert in terms of what is happening within the industry, stays across technology and market trends and considers the future possibilities.

This is a full-time permanent opportunity and is based from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home and sites across Australia as agreed and required for the role.

Your responsibilities will encompass:

• As a thought leader in the field drive the payroll governance direction and frameworks
• Ensures team understand what they are doing and why and create team activities which balance day-to-day activities with long-term needs
• Actively drive the right outcomes and strategies required to ensure that Payroll is ahead of the curve in response to rising regulatory and legislative requirements
• Lead the preparation of Business Cases, Audit and Risk Committee Executive Papers and CEO Reports and communicate/present to Steering Committees/Key Stakeholders/Executives as required
• Deliver a centralised ANZ payroll operating model and establish performance measures and service level goals to track the service delivery of the team
• Shares customer insights with the team regularly and establishes a system to collect customer feedback
• Continuously assess the workloads of the team and resourcing accordingly
• Identify continuous improvement opportunities that will deliver tangible benefits to the business and wider organisation that are simple and standardised to optimise efficiencies and controls
• Continuously review the performance and effectiveness of payroll vendors to KPI’s
• Point of escalation for the team on complex operational issues and queries
• Accountability of the overall end to end payroll including annual calendar of events
• Oversee significant projects that addresses changes and developments that can affect business units and the organisation
• Develop and plan regular project status reporting
• Identification of risks, change impacts and dependencies
• Representing and having involvement with committees, change management programs and stakeholders
• Mentor and coach team members to build team capability
• Develop robust business cases to support investment in new initiatives
• Work closely with the GM People Services and Group Finance team managing budget to target.

What You'll Bring

Essential

• Strong background in payroll service delivery and setting Payroll strategies, direction and priorities.
• 4-6 years of Payroll Shared Services management experience and Payroll qualified.
• Knowledge of legislative requirements in respect of PAYG, FBT, payroll tax, STP and EEO principles.
• Sound understanding of Industrial Award/Enterprise Agreements.
• Strong leadership ability, excellent communication and well developed interpersonal skills.
• Numeric accuracy, strong attention to detail and strong usage of excel spreadsheets.
• Strong project management, organisational, analytical and problem solving skills.
• A proactive and resilient mindset, because there will be challenges that need to be overcome and problems that need to be solved.
• Exceptional communication skills and an ability to foster trust and effective relationships across all levels and diverse businesses.
• Payroll transformation experience and award/EA interperation experiences

Desirable

• Experience working with Dayforce, PayGlobal and any ERP system
• Tertiary qualification in Finance.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

What you will do:

A newly created position!  Reporting to the Resort General Manager, you will work with all departments, to drive improved net promoter scores and enhance our guest experience. You will have a passion for bringing exceptional experience to life and will filter this to all guests through leading the strategy for the activities department.  You will not be shy to get stuck in, and display a hands on approach in the delivery of certain events and activities.

You will coordinate and build a profitable and sustainable events market (Leisure Segments) within the park and facilitate events (all market segments) with the support of the operations team during the event execution.  Other key responsibilities include:

• Create and develop programs which meet the individual needs of guests that create fun and engaging activities
• Surprise & delight conference/retreat/ and wedding VIP’s
• Provide monthly managerial reporting and process
• Assisting and supporting the hosting of a wide range of travel industry and media familiarisation visits
• Provide quotes, respond to queries and drive repeat leisure business
• Provide feedback in a timely manner from any recent Groups and Conferences business and respond to feedback - personally resolving guest complaints which may arise during their stay
• Assist in setting up & packing down of conference rooms and event spaces

And so much more!

What you will bring:

• Energy, pizazz and a glass that is at least half full - if not overflowing!
• Relevant and extensive hotel/resort operational experience where initiative, organisational and advance planning skills are essential
• Evidence of a comprehensive understanding of Sales and Marketing, Conference and Banquets, Food and Beverage, Rooms Operations, Events and Cost Control
• Demonstrated ability to monitor and manage key business performance indicators and to implement and measure improvements without compromising quality of product.
• Outstanding guest relations and communications skills
• Ability to communicate to the resort team, to ensure an optimal guest experience
• First Aid & CPR Competent.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.