Total 89 job vacancies by Moorfields Eye Hospital NHS Foundation Trust

An exciting opportunity has arisen for an enthusiastic and self-motivated band 7 pharmacist to join our team at Moorfields Eye Hospital NHS Foundation Trust.
The successful candidate must have excellent interpersonal and communication skills. You should have hospital pharmacy experience. Previous ophthalmic pharmacy experience is not required; however, a solid background in clinical pharmacy and experience in managing staff would be desirable.

The post holder will:
• Support the Senior Pharmacists in the delivery and development of clinical Pharmacy and medicines optimisation services across the division.
• Provide specialist pharmaceutical advice on the safe, appropriate, and cost-effective use of medicines.
• Undertake regular audit to monitor and promote adherence to local and national guidance.
• To support and develop Trainee Pharmacists, Band 6 Pharmacists and other Pharmacy staff as appropriate.
• Work with the Associate Chief Pharmacists, Lead Pharmacists, Nursing and Clinical Leads and relevant Pharmacy Leads on service developments and improvements to ensure that Pharmacy services meet the needs of the users.
• Manage the operational running of the Pharmacy services across Moorfields South ensuring that the network site pharmacies are adequately staffed and arranging for operational cover across the network sites as required.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.



For further information on this role, please see the attached detailed Job Description and Person Specification.


Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.




This advert closes on Sunday 17 Nov 2024

A Vacancy at Moorfields Eye Hospital NHS Foundation Trust.


Previous Applicants Need Not Apply

Moorfields is a leading national and international Trust providing high quality services to patients in partnership with other providers at a number of locations. The Trust has invested in its comprehensive approach to governance to match its ambition to improve eye care. The newly created post of Information Governance Manager for Research and Compliance joins a dynamic team supporting the Head of Information Governance to deliver great IG performance across clinical care, research, and education.

This is a great opportunity to develop your career by joining a world leading care provider with a record of innovation and teaching. The successful candidate will be a team player with a track record of best practice IG delivery in a care provider or research environment, and will be able to demonstrate how good IG compliance supports care now and in the future

The IG Managerfor Research and Compliance willsupport colleagues at all levels tofacilitatechange as part of the Trust’s ambition to use data efficientlyand effectively supporting strategicinnovationtodeliverclinicaltransformationin the short,mediumand long terms. Workingwithpartnersinthe UKand beyond, the post holder will be supported to develop in role and contribute to wider developments at Trust and in collaboration with providersand other stakeholdersin the care system. The IG team is based at CityRoad, butwill move to the St Pancras site in time.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.


• Coordinate and manage IG operations in support ofresearch,keeping the Head of IG, the DirectorforResearch,and the Chief Operating Officer for INSIGHT apprised ofoutcomesand escalating issues asappropriate.
• Provide expert and specialist IG advice andexpertiseon health research and related data access initiatives, developing high-quality,user-friendlyandaccurateguidance in a range of formats.
• Provideexpertiseand advice on research management and proposals (grant applications), including research ethics and data sharing/licensing and/or service agreements involving personal data,liaisingwith the Head of IG and Moorfields General Counsel whereappropriate.
• Manageinformation assetaccessionand informationsecurity reviews relating toresearch proposals, including Informationriskassessments,dataprotectionimpactassessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format forapproval.
• Ensureresearch relatedpolicies, procedures and guidelines are compliant withdataprotection legislation andare implementedeffectivelyand efficientlyacross theresearch function.
• Assess and report on the discharge ofproceduresandprocessestoidentifygaps in current practice, and whererequiredmake recommendations.
• Work with themanagers andprincipleinvestigatorsto ensure the maintenance oftheir entries to theinformationasset register.
• Develop and providetailoredIG training and guidance forresearch colleagues.
• Investigate and report on IG complaints and incidents in line with Trust policy asrequired, particularly where theyare linkedto research.


• Coordinate, develop and reviewappropriate information-sharingprotocols that provide clarity of purpose and enable streamlining of information disclosure routes.
• Ensure theTrust iscompliant with legislative requirement for data sharing or licensing.
• Supportresearch leadershipwith the production of IG related data and reports, including for Moorfields Research Management Committee, Research Governance Committee, and for HDRUK purposes.
• Provide input to the Trust’s IG and corporate risk registers and reporting requirements.
• Manage the NHS Data Security and Protection Toolkit (DSPT)activity, including the collation and provision of evidence, and coordination of returns.
• Assist with DPA requests relating to research (including requests that overlap between the DPA and theFoIA) and respond to DPA complaints where necessary.
• Toassistthe Head of IG with IG Departmental work planning.This includes planning and coordinating specialist project advice and technical support,planningand coordinating specialist advice and guidance.
• There is an expectation that the postholder maybe responsible forcontractors/consultants hired to undertake a discrete piece of service work, and/or agency temporary staff.
• Monitor andsupport internal and managementauditof researchprocesses toidentifyIGgaps or weaknesses in current practices or systems.Ensure all recommendationsare implementedto deliver an improvement intheresearch functiondelivery.
• Provide leadership for, andtheIG elementofresearch governancegroups, ensuring terms of references are up to date and aligned with other governance structures at the Trust
• Manage,supportand developtheInformation Compliance Officer.
• AttendexternalInformation Governance andResearchForums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance.




This advert closes on Friday 8 Nov 2024

This role is part of our Information Security & Business Continuity team, responsible for:
• Ensuring the protection of the information in our organisation throughout the information lifecycle - that ensures the confidentiality, integrity, purpose, and availability of information, so that the organisation’s information is safeguarded from unauthorized access and misuse.
• Ensuring the availability of minimum services at a sufficient level for the business to sustain in the event of disasters.
• Horizon scanning across industry, identifying emerging trends and their potential impact and opportunity for the organisation.
The team has operational responsibility for security tooling and data (examples, but not limited to – anti-virus and intrusion prevention, security assurance platforms, security testing and monitoring platforms, etc) and for our managed services (security operations centre).
You will put people at the heart of everything you do – with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust.
With the ever-increasing need and interest in the use of digital technology in healthcare, you will be part of a team of Digital, Data and Technology experts that delivers service improvements and keeps at the forefront of new technology.

At this role level, you will:
• Responsible practitioner for multiple information security and business continuity services that are highly complex and high risk, ensuring performance and quality measures are aligned with business outcomes, and met.
• Define strategies and be central to assuring multiple services – improving the security and resilience of our organisational infrastructure.
• Regularly collaborate and find agreement with senior stakeholders, providing direction and challenge
• Be proactive in identifying problems and translating these into non-technical descriptions that can be widely understood.
In your role you will partner with other technology and data teams in the organisation. It is expected alongside specialist information security and business continuity skills and experience, you will have generalist or specialist experience in multiple domains:
• Cloud operations
• Data management
• Domain directory services
• Data storage and management
• Datacentre operations
• Device management
• Network security and operations
• Server architecture

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Leadership
• Provide leadership and direction to the information security and business continuity service, including wider directorate and business teams
• Mentor and coach others, helping to develop our long-term capability including identify capability gaps and solutions
• Contribute to the development of long-term strategic plans for information security and business continuity, identifying risks and issues and developing mitigation strategies – with clear outcome measures.
Communicating between the technical and non-technical
• Identify the needs of business and technical stakeholders.
• Effectively manage stakeholder expectations.
• Demonstrate excellent communication skills and can manage difficult conversations or negotiations, including highly complex, sensitive and/or contentious information.
• Represent information security and business continuity on various internal and external groups.
Data protection and freedom of information
• Support information gathering and creating supporting narrative / recommendations for complex data protection and freedom of information requests.
• Conduct information system searches and investigations that are highly complex / sensitive in nature, to meet data protection or freedom of information needs.
• Provide advice and expert knowledge to projects / programmes / operational services to ensure that information systems are designed to meet data protection requirements.
Financial management
• Understand how to balance cost versus value.
• Consider the impact of user needs.
• Contribute and develop economic investment cases for information security – including financial models for implementation, and running of services
Governance and assurance
• Evolve and define governance.
• Take responsibility for working with and supporting other staff in wider governance.
• Assure services across sets of services.
• Use tools such as standards, guardrails, and principles to effectively govern delivery.
Information Security and Business Continuity
• Demonstrate in-depth knowledge of information security and business continuity, including analysing + testing Trust-wide capabilities and identifying improvement areas.
• Ensure that our security posture is maintained, monitored/measured and be responsible for leading interventions where standards are not met (example: security patching).
• Develop, maintain, and improve our data and technology Business Continuity & Disaster Recovery Plans, enabling us to respond to and recover from business continuity events – ensuring we can provide a safe level of service to the public during the event, and ensuring we can manage the recovery process and incorporating learning.
• Lead vulnerability audits, security & penetration tests, forensic audits, or related investigations – ensuring all findings are evaluated, and where appropriate, fed into continuous service improvement activities to continuously improve our security posture and resilience.
• Responsible for ensuring standards around information security and business continuity are embedded into service design.
• Provide subject matter expertise in major incidents, cyber security incident and/or events caused by or affecting information security.
• Act as the Problem Owner for highly complex, or sensitive information security matters (from identification through to resolution).
• Undertake Data Protection Impact Assessment (DPIA) and Information Security Assessment (ISA) activities, including supply chain / 3rd party assessments, aligned with projects / operational services.
• Maintain and improve the Information Security Assessment lifecycle, and Information Risk Management documentation for IT systems and data.
• Ensure that access to Trust systems is appropriately managed, regularly audited, and lead investigations as required.
• Provide expert advice on information transfer agreements with partner organisations in support of the Information Governance function.
• Partner with the Organisational Development and Information Governance teams and support the delivery of information security awareness and training.
Making and informing risk-based decisions
• Make decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase.
• Resolve disputes between wider peers and indirect stakeholders, considering all views and opinions.
Policies, procedures, and processes
• Develop, maintain, and improve all directorate information security and business continuity policies & procedures, considering regional and national policies and practices, ensuring that both manual and electronic information across the Trust is included in-scope. Including, but not limited to – DSPT, NIS, ISO / IEC series standards, cyber essentials, etc.
Risk management
• Conduct information security risk assessments and control selection activities.
• Responsible for the management of information security and business continuity risks (for technology and data), including identifying new risks and ensure we are actively managing risk controls (for your portfolio that you are leading on).
Service focus, monitoring, and reporting
• See the bigger picture and investigate how to get the best out of the underlying services to support the organisations’ strategic objectives and business priorities.
• Take complex reporting data from multiple sources, compare, and interpret against service baseline and industry standards and provide a supporting narrative.
• Responsible for service reporting for information security and business continuity, in-line with Trust-agreed reporting measures (example: security dashboard, security operations centre performance, etc).
• Ensure we comply with external reporting for information security and business continuity (example: NHS Cyber Alerts).
Strategy
• Apply strategy, using and challenging patterns, standards, policies, roadmaps, and vision statements. You can provide guidance.
• Evaluate current information security and business continuity strategies to ensure business requirements are being met and exceeded where possible
• Responsible for managing and updating underpinning / enabling information security strategies that support the business objectives
• Ensure alignment of operating procedures and policies in-line with national, sector (ICS) and industry best practice – where it makes sense to do so.
Understanding the whole context
• Understand trends and practices outside your team and how these will impact your work.
• See how your work fits into the broader strategy and historical context.
• Consider the patterns and interactions on a larger scale.
User focus
• Explain the difference between user needs and the desires of the user.
• Champion user research to focus on all users.
• Prioritise and define approaches to understand the user story, guiding others in doing so.
• Offer recommendations on the best tools and methods to use.
Community of practice
• Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the information security and business continuity landscape, within the wider Digital, Data and Technology teams.
Other Duties:
• Deputise for the Head of Information Security & Business Continuity as required.
• Occasional work may be required outside of core business hours to support major projects / programmes.
• All other reasonable requests


This advert closes on Wednesday 13 Nov 2024

A Vacancy at Moorfields Eye Hospital NHS Foundation Trust.


An exciting opportunity has arisen within the north division of Moorfield's Eye Hospital.

We are looking to recruit an Outpatient Supervisor based at our Moorfield's Site at Northwick Park Hospital.

You will be an integral member of the multidisciplinary team and will provide leadership to the administrative and clerical team.

You will have the ability to work independently as well as part of a multi-disciplinary team. You will be a key member of staff and will be integral to the success of the hospital, thanks to your interactions with both clinical staff and patients. You will manage a team of outpatient clinic coordinators, ensuring that excellent customer service is provided to our patients, and key performance indicators are met.

We are looking for a motivated, enthusiastic person who shares our trust values. In return we can offer training and development, a friendly working environment and high levels of work satisfaction. Alongside all this, there are excellent opportunities for progression within the Trust.

This post is based at our Northwick Park Hospital site.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

To have overall management responsibility for any delegated members of the administrative staff, providing leadership and support and ensuring that they are managed in line with trust this includes managing sickness, disciplinary and performance issues for direct reports.

Co-ordinate the work of outpatient clinic co-ordinators on a day to day basis, agreeing priorities with the clinic manager as needed.

Co-ordinate and authorise annual leave requests from outpatient clinic co-ordinators, ensuring sufficient cover for clinics and other outpatient services.

Supervise outpatient clinic co-ordinators within the clerical team, providing support, guidance and training as required.

Monitor and manage sickness / absence within the clerical team according to trust policy, seeking advice from HR and the assistant clinic manager where necessary.

Use excel to manage clinical rotas and adjust profiles 6 weeks in advance, based on annual leave and sickness.

Act as a resource for dealing with immediate problems from outpatient clinic co-ordinators, informing and escalating to the clinic manager as appropriate.

Deputise for the clinic manager at meetings / duties as and when required.

Co-ordinate training of new and existing outpatient clinic co-ordinators in order to ensure that outpatient staff are equipped with the skills and knowledge required to undertake their roles, as well as help them access development opportunities.

To support outpatient clinic co-ordinators to deliver excellent customer service to patients and to maintain data quality on PAS.

To work with the assistant clinic manager and clinic manager to ensure that Key Performance Indicators are met for the service.

Liaise closely with the booking centre and contact centre to resolve patient queries and ensure that new appointment bookings are made in accordance with agreed clinic profiles and within RTT breach guidelines.

Clinic management:

To manage designated clinics in line with agreed clinic profiles, reducing over-booking and ensuring that patient numbers are adjusted to clinician

To liaise with the responsible clinician to provide regular updates regarding the status of their clinic profiles, in an agreed manner.

To use a variety of systems to monitor clinics and clinicians e.g. PAS, safe staffing

To provide a high standard reception service and general administrative support to designated outpatient clinics, being a first point of contact to patients,

To identify all patient AIS requirements and record the data accurately on the Trust’s electronic systems.

Ensure clinic digital screens and whiteboards are updated with the correct and most recent data.

Accurately record the patient’s attendance in clinic and time of appointment.

Record outpatient outcomes updating Referral To Treatment (RTT) status, and where appropriate, outpatient procedure coding promptly for every patient.

To book and reschedule appointments as required including the booking of appointments for diagnostic purposes in liaison with the appropriate departments, including the booking centre and the call centre.

Ensure follow up appointments are booked according to agreed Key Performance Indicators and in line with treatment plans.


This advert closes on Sunday 3 Nov 2024

An exciting opportunity has arisen within Moorfields Eye NHS Foundation Trust.

We are looking to recruit an Ophthalmic Vision Science Team Leader to manage the day to day operational service at our Hoxton Diagnostic Hub.

This is an exciting opportunity to join a dynamic team in ensuring patients receive quality care and receive an efficient service during any stage of their care.

The position provides an opportunity for the person to provide training and support to Band 3s at the Hoxton Diagnostic Hub to develop skills and help to embed a continuous quality improvement culture across the service.

As an OVS Team Leader we encourage you to have a delegated responsibility as part of your own personal development.

You will be an integral member of the multidisciplinary team working closely with the Senior OVS Team Leader and your colleagues ensuring an effective delivery of a quality services and compliance with national waiting time standards.

This role is suitable for anyone who is looking to develop their clinical ophthalmic skills, whilst working within an operational and leadership position.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

Salary including High-Cost Area Supplement
Opportunity to join the NHS Pension Scheme
Free 24/7 independent counselling service
Learning and development opportunities
Easy and quick transport links
A range of attractive benefits and discounts
Access to Blue Light Card and other NHS Discount Schemes
Free Pilates classes
Full support and training to develop your skills
Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Please refer to the job description attached.

If you have any questions about this position, please do not hesitate to contact:

Hannah Sandhu - Senior OVS Team Leader

hannah.sandhu@nhs.net




This advert closes on Thursday 7 Nov 2024

Moorfields Eye Hospital invites applications for the role of Outpatient Clinic Coordinator for a permanent, full time role. You will be required to provide high quality clerical and administrative support as a member of one of our administrative teams. You will act as first point of contact for all patients, both in a busy outpatient environment and in the administrative offices. We are passionate about delivering an excellent service to patients and you will play a crucial role in achieving this.
Reception duties include meeting and greeting patients on arrival to the hospital, checking patients in to the appropriate clinics using the Trust's patient administration system, booking clinic appointments, and accurate recording of patient data.
You must have good interpersonal skills, a polite and courteous manner, and a professional attitude. You must have effective verbal and written communication skills and enjoy working as part of a team. You must be able to cope under pressure in a busy working environment. Accuracy and attention to detail are essential, as are good computer skills, although training will be provided on all in-house systems.

• To provide a professional, comprehensive and efficient reception and administration service to the Trust’s outpatient clinics based at St George's Hospital and its associated Satellite Units.
• To promote a positive image of the Trust’s outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patient care first.
• To ensure high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.
• To ensure adherence to the Trust’s Access Policy at all times.
• To collate and prepare hospital medical records for patients’ appointments.
• To work as part of a large administrative team and provide cross cover as and when required.
• To actively reduce the number of hospital appointments not attended by calling patients to remind them about their appointment at agreed timescales.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.



• Provide a high standard of receptionist and general administrative support, to include filing, faxing, photocopying to designated outpatient clinics.
• Be courteous and professional when dealing with patients, colleagues and other stakeholders, adhering to service guidelines and standards.
• Open and sort incoming mail.
• Ensure clinic digital screens and whiteboards are updated with the correct and most recent information.
• Ensure that patients are correctly identified when they arrive for their outpatient clinic appointments.
• Check that patient information, such as address and general practitioner details, are accurate and up to date and make any necessary alterations to the patient’s health record and electronic administrative systems.
• Assess patient eligibility for NHS treatment in accordance with Department of Health and Trust policies and procedures.
• Record the patients’ attendance at clinic, ensuring that data relating to time of arrival, time of departure and any outpatient procedure codes are accurately recorded on electronic administrative systems.
• Following attendance, record outpatient outcomes, Referral To Treatment status and where appropriate, outpatient procedure coding promptly for every patient.
• Book appointments for diagnostic purposes in liaison with the appropriate departments.
• Make follow-up appointments as requested by the clinician within appropriate timeframes as far as possible make all follow-up appointments by agreement with the patient before they leave the clinic.
• Where issues and/or problems are identified with appointment booking, highlight these with clinicians, ensuring they are addressed in accordance with the Trust’s Access Policy.
• Ensure regular communication and liaison with the clinical and nursing teams working in clinics to keep them informed of any problems that may impact on the running of the clinic, e.g. patients arriving late.
• Respond to immediate patient queries regarding their treatment pathway, interpreting and explaining in simple terms where there are barriers to understanding.


This advert closes on Thursday 7 Nov 2024

Previous applicants need not apply.

The newly established role of Commercial Services Officer will support the Senior Commercial Business Partner and Chief Commercial Officer, to deliver key commercial procurement outcomes in accordance with the implementation of Moorfields Eye Hospital’s (MEH) Commercial Services and MEH vision and strategy for Commercial Procurement. This function is a strategic priority for successfully delivering the highest quality commercial outputs.

The role will assist in providing procurement advice, contract management guidance and commercial knowledge for opportunities across MEH. It will also assist in delivering against compliance with regulations, driving efficiencies across the organisation and enhancing value add.

The post holder will be a dedicated point of contact for the internal divisions and departments, to enhance the procurement transactional support provided by Partners Procurement Service (PPS). Responsible for helping drive productive collaboration between the internal stakeholders and the commercial and procurement functions. To aid in enhancing the MEH comprehension of commercial practices and intellectual property for its advancement.

Collaborating closely with key stakeholders and suppliers to foster a partnership-oriented approach that prioritises excellence, equity, and kindness in advancing eye care.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

· To cultivate and promote a culture of enthusiasm and expertise in commercial and procurement practices, nurturing a collective understanding within the organisation. This entails ensuring that the benefits derived from commercial and procurement activities are comprehended and appreciated across all levels.

· To collaborate with PPS and other partners in developing a "Procurement Improvement Program" aimed at enhancing the internal commercial and procurement acumen of stakeholders, for the benefit of wider improvements.

· To support in the development and execution of procurement workplans under the guidance of the Senior Commercial Business Partner. To engage with internal and external stakeholders to align procurement activities with organisational goals.

· To support in delivering high risk and high value procurement projects in compliance with Trust SFIs and Procurement policies, procedures and legislation.

· Responsible for maintaining and updating the Commercial Services Contracts Register.

· To support in developing and delivering a work plan of projects (in partnership with PPS), cost savings and contract management initiatives, within the Trust.

· To support in developing effective procurement strategies.

· To help drive and oversee PPS to develop a range of procurement workplans for the effective management of non-pay activities within the Trust. Engaging with key internal and external stakeholders, aligning their requirements to wider organisational goals.

· To deliver value to stakeholders through proactive and innovative commercial and procurement activities in alignment to Trust objectives.

· To assist in delivering complex procurement projects and lead on initiatives for shared services categories.

· To establish and maintain positive interpersonal relationships with other staff members characterised by trust, mutual respect, and open, honest communication.

· Assist in managing a portfolio of innovation and enterprise-related projects. Contribute to industry engagement, knowledge exchange, and commercial collaborations under the guidance of senior staff.

· To gain understanding in and support in securing the protection, development, and enhancement of intellectual assets. Support efforts to derive value from intellectual property (IP) for the benefit of the organisation.

· To assist in developing and implementing innovative supplier solutions to achieve sustainable cost improvements while maintaining quality patient care standards.

· To support in overseeing and guiding the procurement of major and strategic contracts. Collaborate with key stakeholders to ensure effective utilisation of Trust funds.

· To assist in developing strategies to establish MEH as a preferred customer among suppliers. Foster effective supplier partnerships to enhance procurement outcomes.

· Actively participate in relevant meetings and groups, providing support, information, and insights on market conditions and opportunities.

· To plan and manage workload effectively to meet conflicting priorities and stakeholder demands. Demonstrate initiative and take responsibility for managing tasks efficiently, ensuring key goals are met or expectations are proactively and transparently managed.

· To demonstrate passion and pragmatism in supporting commercial and procurement activities for the benefit of patients, staff, volunteers, and the organisation as a whole.

· Assist in the development and introduction of new policies related to commercial and procurement activities. Contribute to the implementation of policies such as 'Commercial & Procurement' and 'No PO, No Pay'.

· To assist in researching new procurement opportunities for potential development within Moorfields Eye Hospital or the wider ophthalmic community. Contribute insights and recommendations to support decision-making processes.

· To be one of the ‘procurement advisors’ on behalf of the organisation. To ensure the PPS activities are aligned to the Trust, from the bidder interaction to the conclusion of the procurement. To support a drive towards to a structured review and approval of product changes within the Trust.

· To support stakeholders in the development of specifications and evaluation criteria, in coordination with PPS and other partners.

· To provide support with administration for the effective functioning of the service.


This advert closes on Tuesday 5 Nov 2024

A Vacancy at Moorfields Eye Hospital NHS Foundation Trust.


Previous Applicants Need Not Apply

We are looking for a highly motivated, energetic Senior Management Accountant (SMA) to join our Finance team . Reporting to the Finance Business Partner, the SMA will be responsible for providing a high quality customer focused management accounting service and supervise one member of the team.

Candidates will have experience gained in working NHS Finance or similar, as well as strong technical and communication skills. The ability to organise a varied workload is essential, as is the ability to problem-solve. An up-to-date knowledge of NHS management accounting & budgeting is required.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Key responsibilities include:-

Ensuring all management accounting duties are fulfilled. This will include the annual budget-setting process, in-year monitoring, forecasting and variance analysis, and timely provision of training, advice and information to budget holders.

Provide financial information, analysis and advice to the Divisional Operations Director, Clinical Directors and other managers within the Division. To meet regularly with budget managers to ensure that any potential financial or performance problems are identified early enough for corrective action to be effective and that robust income, expenditure and cash forecasts are regularly produced. This may include, but is not limited to, benchmarking of services with other organisations or identifying opportunities from the Trust’s PLICS system.

Responsibility for all aspects of budgetary management within the Division, including monitoring of performance and providing advice on corrective action as necessary. To take a lead role in the division in the annual budget setting process.


This advert closes on Friday 25 Oct 2024

Electronic Patient Records (EPR) represents a major IT project in Moorfield’s excellence delivery programme. EPR will collate and consolidate the management of clinical records to support clinicians and colleagues across the trust in making more effective decisions, improving clinical outcomes and patient experience.

Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care. We aim to achieve this through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our team.

Patients are at the centre of everything we do.  Our EPR will help us to ensure that we continue to improve our delivery of services and treatment plans around patient needs. The EPR is designed to wrap around our specialist ophthalmology clinical noting system, OpenEyes, to provide a seamlessly integrated patient record system. Combining this leading ophthalmology centred noting system with the benefits of broader patient-centred record integration is an exciting step forward in supporting trust staff to continue to deliver leading eye care as we get closer to moving to our new centre for advancing eye care, currently known as Oriel, which is being built in Camden.

You will:
• Develop the data migration strategy and be responsible for the delivery of the data migration in the EPR programme (design, build, test / dry run, go-live, optimise).
• Ensure that we have the right capability and capacity to deliver our data migration into EPR to a successful outcome – through direct line management, and matrix management (across EPR and operational teams).
• Manage people and resources, including 3rdparties (responsible for data migration activities), including prioritisation of work in the data migration workstream.
• Partner with supporting teams (examples, but not limited to – clinical safety, information governance, information security) to ensure we complete the data migration in a safe, effective and efficient manner, with clear accountability for outcomes.
• Provide expert advice and guidance on data migration risks and decisions, including communicating highly complex and/or contentious information to a non-technical audience – supporting senior information risk owners in decision making.

You will put people at the heart of everything you do – with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust.

With the ever-increasing need and interest in the use of digital technology in healthcare, you will be part of a team of Digital, Data and Technology experts that delivers service improvements and keeps at the forefront of new technology.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Leadership
• Provide leadership and direction to the data migration workstream, and wider Digital, Data, Technology and business teams.
• Mentor, coach and line manage individuals part of the data migration workstream (including managed services) - developing their skills and capabilities to meet the needs of the organisation and healthcare partners, as well as building on existing recruiting capabilities to address new needs or skill gaps of the EPR programme.

Availability and capacity management
• Responsible for ensuring we have the right availability and capacity (people, technology, tooling) for the data migration workstream on the EPR programme.

Data migration
• Set the strategy, and manage resource allocation for data migration activities.
• Define the standards, and ensure compliance with standards across both the data quality and data migration activities in the EPR programme. This should include monitoring and assurance on the standards being met both pre and post EPR implementation.
• Ensure both electronic and paper records are considered throughout the design and delivery of the EPR programme.
• Conduct a comprehensive appraisal of historical records and develop a solution for ensuring access to legacy data.
• Ensure adequate data migration ETL, validation, trial / test load, and quality assurance testing for the EPR programme is established, and managed.
• Identify overlaps and interdepencies in the EPR programme with other data activities (in projects, or operations) and impact / risk assess, including providing recommendations if intervention is required

Financial management
• Understand how to balance cost versus value.
• Consider the impact of user needs.
• Budget authority and report on the financial delivery of your services in the EPR programme.
• Monitor cost and budget for your services (pay and non-pay) and know how and when to escalate issues.

Information security and clinical safety
• Ensure all data record migration activities are conducted in accordance with data protection and confidentiality standards and policies.
• Design, quality review and quality assure solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature
• Ensure clinical safety is embedded into all stages of the data migration in the EPR programme, partnering with clinical safety to ensure hazards are properly identified, assessed and intervention plan(s) agreed and deployed as appropriate

Planning
• With project / programme management – develop a delivery plan for the data migration workstream including tasks, sequencing, estimation, dependencies, etc.

Technical breadth

You will be expected to have significant experience in more than one data technologies:
• Microsoft SQL
• Oracle
• MySQL
• BigQuery

Prototyping
• Use a variety of prototyping methods for data migration
• Share best practice and coach others

Relationship management
• Influence stakeholders and manage relationships effectively.
• Build strategic relationships to ensure delivery to a successful outcome.
• Facilitate and deliver business outcomes.
• Hold suppliers to account for delivery and contribute to partnership / commercial management activities

Risk
• Ensure risks relating to data migration, or data quality activities are clearly articulated in documentation and assessed, providing expert knowledge on risk control(s) and recommendations to senior information risk owners.
• Know how and when to escalate risks through appropriate delivery governance forums.

Service focus
• See the bigger picture and investigate how to get the best out of the data migration services to support the organisations’ strategic objectives and business priorities.

Reporting
• Develop delivery plans specific to the data migration workstream with project / programme management
• Responsible for ensuring key progress reports and other delivery-related reporting for the data migration workstream is updated regularly with project / programme management – ensuring we have a clear view on progress, and where support is required.
• You can use your data analytics skills to enhance business performance.

Strategy
• Create and develop our data migration strategy to support the implementation of our EPR programme to a successful outcome.
• Create, develop and maintain standards, policies and procedures for the Data Migration workstream on the EPR programme.

User focus
• Explain the difference between user needs and the desires of the user.
• Champion user research to focus on all users.
• Prioritise and define approaches to understand the user story, guiding others in doing so.
• Offer recommendations on the best tools and methods to use.

Community of Practice
• Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the data and technology landscape.

Other Duties:
• Occasional work may be required outside of core business hours to support major projects / programmes
• All other reasonable requests


This advert closes on Wednesday 30 Oct 2024

Our main focus is the treatment and care of NHS patients with a wide range of eye problems, from common complaints to rare conditions that require treatment not available elsewhere in the UK. The volume and variety of conditions treated by our clinicians means that they have a unique range of skills and knowledge.

To work in the Contact Centre to provide booking service to patients making outpatient appointment, registering referrals, agreeing appointments with patients and ensuring information is recorded accurately on the relevant systems.

To register patients on the Patient Administration System

To undertake booking of appointments in accordance with procedures, discussing with all patients a choice of date and time.

To check all referral letters that are received in the Department. Ensure that the outpatient registration is entered on the Patient Administration System and the referral letter is forwarded to the relevant service within the agreed time frame.

To cancel and rebook patient appointments, following the guidelines issued by the relevant service.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

The post holder will be a member of the trust’s Booking & Contact Centre team reporting to the Contact Centre Manager.

To manage the first appointment bookings for designated services, providing a professional, comprehensive and efficient service to the Trust’s outpatient clinics based at City Road and its associated satellite units.

To manage all GP referrals through the e-Referral System.

To promote a positive image of the Trust’s outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patient care first.

To ensure high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.
To ensure adherence to the Trust’s Access Policy at all times.

To work as part of a large administrative team and provide cross- cover as and when required.


This advert closes on Monday 21 Oct 2024

Electronic Patient Records (EPR) represents a major IT project in Moorfield’s excellence delivery programme. EPR will collate and consolidate the management of clinical records to support clinicians and colleagues across the trust in making more effective decisions, improving clinical outcomes and patient experience.

Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care. We aim to achieve this through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our team.

Patients are at the centre of everything we do.  Our EPR will help us to ensure that we continue to improve our delivery of services and treatment plans around patient needs. The EPR is designed to wrap around our specialist ophthalmology clinical noting system, OpenEyes, to provide a seamlessly integrated patient record system. Combining this leading ophthalmology centred noting system with the benefits of broader patient-centred record integration is an exciting step forward in supporting trust staff to continue to deliver leading eye care as we get closer to moving to our new centre for advancing eye care, currently known as Oriel, which is being built in Camden.

Commonly referred to as ‘DevOps engineers’, development operations engineers support the development and operation of software through tools, environments and practices.

In this role, you will be responsible for underpinning good development processes including managing tools and testing environments, central code control, maintaining development standards and writing software that automates systems.

Some of the core services that you will support is as follows (but not limited to, as business requirements evolve / change):
• Electronic Medical Record (EMR)
• Trust Integration Engine (TIE) – connecting clinical systems, messaging and data
• Data Warehouse
• Internal developed applications

You will have experience with web, development, database and integration technologies (example: APIs). You will have an understanding for service management environments, covering incident, problem, change and release management activities.

You will put people at the heart of everything you do – with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust.

With the ever-increasing need and interest in the use of digital technology in healthcare, you will be part of a team of Digital, Data and Technology experts that delivers service improvements and keeps at the forefront of new technology.

If you are invited for an interview, you will be required totake a technical test along side the interview.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Availability and capacity management
• Ensure the correct implementation of standards and procedures
• Identify capacity issues, and stipulate and instigate the required changes
• Initiate remedial action

Development process optimisation
• Explain the importance of developing process efficiency and the common ways in which processes are optimised
• Identify process optimisation opportunities with guidance and lead on the implementation of proposed solutions

Information security
• Understand information security
• Design solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature

Modern standards approach
• Competently apply a modern standards approach and guide others to do so

Programming and build
• Collaborate with others when necessary to review specifications
• Use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools

Prototyping
• Approach prototyping as a team activity, actively soliciting prototypes and testing with others
• Establish design patterns and iterate them
• Use a variety of prototyping methods and choose the most appropriate

Service Reporting
• Ensure the development and release management platforms are kept up-to-date at all times
• Produce relevant operational delivery and release management reports in a standard format and agreed timeframe
• Work with important stakeholders to discuss any changes in the reporting processes
• Add a commentary that provides an interpretation of the data set

Service support
• Demonstrate a breadth of understanding of service support

Systems design
• Design systems characterised by medium levels of risk, impact, and business or technical complexity
• Select appropriate design standards, methods and tools, and ensure they are applied effectively
• Review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology

Systems Integration
• Define the integration build
• Co-ordinate build activities across systems
• Understand how to undertake and support integration testing activities

Technical specialism
• Demonstrate experience and knowledge of multiple development areas, covering but not limited to - web, development, database and integration technologies (example: APIs).

User focus
• Collaborate with user researchers and can represent users internally
• Explain the difference between user needs and the desires of the user
• Champion user research to focus on all users
• Prioritise and define approaches to understand the user story, guiding others in doing so
• Offer recommendations on the best tools and methods to use
• Use quantitative and qualitative data about users to turn user focus into outcomes

Other Duties:
• Participate in the on-call service
• Occasional work may be required outside of core business hours to support major projects / programmes
• All other reasonable requests
• Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the application landscape.


This advert closes on Sunday 27 Oct 2024

An exciting opportunity has arisen within the Moorfields Private Division for a Reception Administrator. Moorfields Private is the London-based private division of Moorfields Eye Hospital NHS Foundation Trust. This role plays a key part in our patient journey, supporting to ensure we deliver customer service to our patients which compliments the provision of high quality private eye care services.

As a Reception Administrator, you will spend a lot of time on your feet helping both patients and our clinical team to ensure each day runs smoothly. It’s a job that will keep you busy, but you’ll be working as part of a dedicated and approachable team. You will not just be sat behind a desk all day and speaking to patients and clinicians will be a key part of the role.

Youdon’tneed any previous experience working in healthcare. We’re looking for people who are enthusiastic, friendly, polite and caring, and who enjoy working as part of a team to achieve a common goal.

The role is shift based between the hours of 0745 and 2100. The roster is done on a rotational basis with a mix of early, mid and late shifts to accommodate business needs.

To manage the private reception area ensuring efficient and accurate recording of required information and communication of this information to the relevant department as appropriate.

To maintain accurate information on the Compucare system.

To direct patients to the cashier’s office.

To be a point of contact for enquiries from patients and ensure that these enquiries are processed in accordance with established procedures

To advise private outpatients who are using chargeable Hospital services as to the costs involved, ensuring as far as possible that these are charged for correctly and paid for either in advance or on the day of service.

To assist in the development of procedures, to ensure standards of verbal and written communication are met.





Moorfields Private is the London-based private division of Moorfields Eye Hospital NHS Foundation Trust. All of our focus is on providing you with the very best care to improve your sight.

We have built an international reputation as a well-respected and trusted provider of high quality private eye care services which includes consultations, second opinions and treatment for adults and children.

Being part of Moorfields provides our patients with the reassurance that they will be seen by world-class consultant eye specialists who provide treatment and care for private patients with a wide range of eye problems, from common complaints to the most complex eye health conditions.

We offer the most comprehensive range of eye care services available in the UK.

Our financial surplus is re-invested back into Moorfields to support NHS services.



To assist the Practice Managers in creating medical records for the patients where required, ensuring they have up to date registration information and labels.
To assist with co-ordination of outpatient appointments with relevant departments and be involved with the booking of patients to consultants routine clinic lists.
To order and maintain stationery supplies, ensuring that the area is adequately supplied.
To maintain workload and other relevant data as required.
Distribute the patient satisfaction questionnaires.
To comply at all times with the requirements of the Health & Safety regulations and to take responsibility for the health and safety and welfare of others in the working environment.
To ensure confidentiality on all matters, and information obtained, during the course of employment.
Any other duties as designated by your manager and which are commensurate with the grade.


This advert closes on Thursday 10 Oct 2024

An exciting opportunity has arisen within the Practice Management Team at Moorfields Private, the private division of Moorfields Private.

We are looking for a highly organised person to provide a high quality service for private patients guiding them through their pathway. You will be responsible for the management and development of the consultants private practice, by providing full secretarial and administrative support. You must be proactive with a ‘can do’ attitude and have a flexible approach to managing your own workload.

The right candidate will be confident in communicating with stakeholders at all levels, in person and by telephone/email and be committed to delivering excellent customer service.

You will be confident in communicating with stakeholders at all levels, in person and by telephone/email and be committed to delivering excellent customer service.



To deal in person, telephone calls and written correspondence with patients and stakeholders.

Ensure referral letters and other relevant medical information is received from stakeholders to enable patient care.

Ensure telephones are answered promptly in a polite and professional manner.

To manage patient notes and process all clinical letters and medical reports, following through all necessary actions promptly and accurately.

To manage all clinical investigations and histology reports, tracing all results and ensuring that these are available when required.

Ensure that individual consultant preferences are supported whilst adhering to the policies and procedures for private practices at MP.

Manage consultants clinical and surgical diary for all private work and ensure patients are given all relevant information for such appointments.

Moorfields Private is part of Moorfields Eye Hospital NHS Foundation Trust, which is the leading provider of eye health services in the UK and a world-class centre of excellence for ophthalmic research and education.

We have various sites across London but this role will be based at our main London office - Moorfields Private Outpatient Centre. Moorfields Private also have a site in Bedford allowing us to reach more patients across the UK, as well as Moorfields Eye Hospital in Dubai for our international community.

A few of the key benefits of working for us are:
• 27 days annual leave, rising to 33 days, plus bank holidays
• Season ticket loan
• NHS superannuation pension
• Ride-2-work scheme
• Eye tests for all staff
• 25% discount for you and immediate family on any hospital fees for private care, including refractive eye surgery

Plus lots more listed on our website.

If you would like more information or an informal chat, please contact Gloria on 07545 654 562.
• To ensure that individual consultant preferences are supported whilst adhering to the policies and procedures for private practices at MP.
• To be able to work unsupervised and generate own correspondence.
• To support the promotion of the services offered by MP.
• To work with colleagues across multi-disciplinary teams to provide the required level of service to all consultants.
• To provide appropriate information for patients attending clinic appointments as required.
• To ensure that all patients are provided with the correct information regarding payment of fees and the provision of medical insurance details if appropriate.
• To liaise with the outpatient nurse if consultants and their patients require nursing services.
• To maintain an accurate diary for surgical bookings and liaise with clinical and admissions staff to ensure that all bookings are processed correctly.


This advert closes on Sunday 13 Oct 2024

There is an excellent opportunity for an experienced theatre practitioner to lead our Moorfields theatre and day care team at our Croydon site. The previous post-holder has made significant progress in their career to take up a matron post within Moorfields Eye Hospital.
The post holder will work alongside the existing Band 7 charge nurse in the Moorfields clinic and cross-cover each other under the leadership of the matron for the Croydon site.
The post holder will be responsible for the organisation and management of the Moorfields at Croydon theatre, day care and pre-assessment. S/he will be accountable for the overall provision of excellent nursing care and work collaboratively with the multidisciplinary teams within the focused clinical areas.

Clinical and Patient Care:
• To lead the department as an expert ophthalmic clinical practitioner, ensuring that staffs have the appropriate skills necessary to care for the designated patient group.
• Demonstrate appropriate practice and specialist advice in the assessment, planning, implementation, evaluation and discharge of patient care. This includes history taking, physical examination and the requesting of agreed diagnostic procedures/clinical investigations.
• Lead on the provision of evidence-based nursing practice. Be responsible for the assessment of care needs, development, implementation and evaluation of high standards of nursing care.
• Be conversant with Trust Policies and guidelines and ensure compliance. Investigate and respond to complaints both written and verbal. Report information and findings back to the Matron.
• You will be working clinically as required providing clinical expertise to facilitate the safe and effective delivery of care and maintain own clinical practice.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Quality:
Facilitate a high quality, cost effective specialist service through monitoring and audit and other quality initiatives agreed by the Trust.
Lead on and participate in key developments relating to the ophthalmic specialty so that high quality patient focused services are promoted.
Attend and participate in multi-professional team meetings.
Carry out audits, present and share their results locally and nationally.
Manage local budget, staffing, E-roster and staff management appropriate to the level.


Education and Leadership:
To ensure that the learning environment and specialist training is provided for the benefit of all staff and that evidence based practice is incorporated and utilised in the teaching environment.
To ensure that staff mandatory training is kept up to date.
To take overall responsibility for the development of student nurses and others during their allocation to the service.
To act as an advisor to junior staff in their roles as mentors, assessors and preceptors.
Support and participate in education and training programs and develop training programs as required.
To assist the Matron in developing a culture that is challenging, stimulating, rewarding and supportive.
To be responsible for developing and sustaining own knowledge, clinical skills and professional awareness in accordance with nursing revalidation requirements and to maintain a professional profile.
To undertake annual appraisals for staff and ensure own appraisal and PDP is current.
Take an active role in performance management of staff when necessary.


Research and Development:
Promote and undertake nursing research updating own knowledge to promote excellence in clinical practice.
To work with the Practice Development Team in the development and implementing of evidence-based practice.
Utilise research findings in the delivery of specialist patient care, developing new ways of working and to disseminate relevant information to staff.
To assist in the development and implementation of nursing practice guidelines, standards and policies.
Participate and contribute to audit and research within the specialty in collaboration with colleagues.
To support research activities within the MEH South directorate.


Management and Leadership:
Provide a leadership role model and demonstrate specialist knowledge and high standards of clinical practice and provide support or advice when necessary.
Develop the role according to patients changing needs and research findings, within the resources available.
Contribute to the business planning process and budget management for the department.
Provide specialist education to members of the clinical team, which facilitates learning and individual personal development.
Ensure management of staff is consistent with Trust’s HR policies to the achievement of equality, equity and optimum performance.
Coordinating the day to day management of the clinical area, delegate duties and care appropriately whilst maintaining overall responsibility.
Ensures the staffing and skill mix is maintained, at all times, to a level that does not compromise patient safety.
To be involved in the development, assessment and implementation of guidelines, protocols and pathways.


Compliance and Governance:
Maintain clear and legible patient records in accordance with both Trust and professional standards for record keeping.
Take an active role in risk assessment, supporting implementation of strategies to minimise risk. Ensuring incidents and near misses are reported, through promoting a no blame culture.
Ensure all staff act in accordance with local, hospital and statutory guidelines and policies including health & safety initiatives.
Will work in accordance with corporate objectives and ensure that all staff are aware.
Take all possible precautions to safeguard the welfare and safety of staff, service users, visitors and the public, by implementing all policies related to health, safety, security and risk.
Be able to investigate incidents and complaints, respond to patient’s questions and concerns, share findings and act on them to prevent re occurrence.


Communication:
To create an environment that fosters good communication between patient and health care professionals, that meets individual’s needs.
Be an effective communicator and be a role model in liaising with the community and other members of the health care team.
Provide support mechanisms for sharing good practice within the department at the Moorfields Eye Unit at Croydon and Trust wide.
Be able to actively organize and structure team meetings and patient participation groups.


This advert closes on Monday 30 Sep 2024

A Vacancy at Moorfields Eye Hospital NHS Foundation Trust.


An exciting opportunity has arisen for an enthusiastic and self-motivated band 5 pharmacy technician to join our Pharmacy Digital Medicine Team at Moorfields Eye Hospital NHS Foundation Trust. You will be required to work across all Moorfields sites. The successful candidate must have excellent interpersonal and communication skills and previous experience working within change management and Pharmacy digital team. Previous ophthalmic pharmacy experience is not required; however, a solid background in providing a pharmacy service within a hospital setting is essential.

The post holder will carry out the role of Senior Pharmacy Technician for Electronic Prescribing Support will be responsible for the following:

· Responsible for the day-to-day management of electronic prescribing and pharmacy digital medicine.

· Supporting the lead and specialist pharmacists as well as the Lead Pharmacy Technician- Pharmacy EPR systems manager to support electronic prescribing across all Moorfields sites and to ensure that the service delivery at Moorfields network sites is carried out in accordance with trust and department policy and procedure.

· To act as the Pharmacy Digital Medicine Team first point of contact for the Trust Electronic Prescribing and Medicine Administration (EPMA) systems.

· To assist in the development, build, piloting and ongoing management of the EPMA systems.

· To maintain the drug / product files, required system administration and tasks necessary for the ongoing use of the EPMA systems

· To provide training, information, and advice to pharmacy, medical, nursing, optometry staff, and other allied health care professionals on electronic prescribing.

· Act as line manager to Assistant Technical Officers (ATOs) and apprentices.

· The post holder will be required to work with and provide operational cover for other Senior Pharmacy technicians to ensure a safe and effective clinical Pharmacy service is maintained.

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

MAIN RESPONSIBILTITES

Pharmacy – Digital Medicine and Electronic Prescribing

1. Participate in the design, build and implementation of the Trust EPMA systems,

applying the knowledge, skills and training of a Registered Pharmacy Technician.

2. Be an expert super-user for the EPMA systems.

3. Support the build and configure parts of the EPMA systems.

4. Support the maintenance of the EPMA systems.

5. To be responsible for updating and maintenance of drug / product files, system

administration requirements and system housekeeping tasks & reports within the EPMA

systems.

6. To be responsible for the First Databank / NHS Trud data monthly download within EPMA systems

7. Maintain an auditable system of documentation of changes and enhancements to the

EPMA systems.

8. Be the primary pharmacy liaison with Trust IM&T with regard to the EPMA systems

9. To produce system management, operational and clinical reports from the EPMA systems, regularly or ad hoc as required by pharmacy IM&T and other system users

10.Participate in the analysis of working practices and realigning with best practice and

system needs, reconciling system and processes.

11.To develop and implement process changes necessary to improve medication dispensing and help prevent medication errors.

12.To negotiate changes in practice with pharmacy staff who will be affected by the

implementation of the service to enhance patient care and medication safety

13.Assist in the Development of new SOPs and amend local policies and guidelines as

necessary with a view to changing practice in relation to the EPMA systems.

14.Contribute to the development of training policies and procedures for the training of

pharmacy and other Moorfields Eye Hospital staff in the use of the EPMA systems.

15.Responsible for the delivery of a training programme for Pharmacy staff and system.

16.Assist in the communication of any changes in the prescribing and administration

pathways to all affected stakeholders, namely consultants and their teams, nursing staff,

pharmacy staff and other health professionals where appropriate.

17.Provide reports to users utilising the information held in the EPMA systems.

18.Provide helpdesk support in resolving any pharmacy, nursing or prescribing related

queries that are generated from system users.

19.To provide specialist support to the system out of hours on a rota basis

20.To initiate disaster recovery plans when and if appropriate.

21.To represent the interest of the EPMA projects at all times

22.To assist the Digital Medicine Pharmacy team in solving issues and problems regarding the

pharmacy stock control and dispensing system, and other IM&T-related issues for system users within the pharmacy department.

23.Any other duties as requested by Line Manager.

24.Responsible for ensuring efficient and cost-effective stock management, working with pharmacy procurement to ensure contract prices are up-to-date and accurate.

25.Responsible for maintaining and supporting the adherence of Key Performance Indicators (KPIs) ensuring the team can maintain and improve KPIs.


For full details of the job description and personal specifications of this role, please refer to the JD and PS document attached.


This advert closes on Sunday 29 Sep 2024