Total 103 job vacancies by Kuehne + Nagel

Warehouse Manager - Chapeltown - req120511

"Lead our Healthcare Dedicated warehouse to excellence! Join us as a Warehouse Manager and drive innovation and people development with a dynamic, passionate, growth-focused team!"

YOUR ROLE

This role will ensure that all warehouse operations are working efficiently to meet operational key performance indicators, manage forecasts, site working instructions and national standard operating procedures meeting productivity and customer targets on a daily basis

YOUR RESPONSIBILITIES

• Manage all people processes including performance management, learning and development goals, foster positive behaviours and working environment.
• Motivates, organises, and encourages teamwork within the operation to ensure productivity targets are met.
• Coordinate and monitor the receipt, order, assembly, and dispatch of goods, using customer forecasting and planning future capacity requirements, making sure quality, budgetary targets and environmental objectives are met.
• Allocate resource for each work area on a daily basis by working with team leaders to ensure flexibility throughout the day to ensure daily targets are met. Determine the over / under capacity of work areas and allocate / escalate accordingly on a daily / weekly basis in line with forecasts.
• Brief team leaders of relevant information and observe daily start up meetings to ensure accurate effective team briefs are carried out.
• Monitor and maintain an efficient operation to ensure internal and customer key performance indicators are met, with reporting and recording of operational key performance indicators.
• Challenge the operation to identify and implement continuous improvements in conjunction with the Operational Excellence team to support the achievement of site continuous improvement targets
• Maintain standards of health and safety, hygiene, and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely.
• Conduct regular reviews of training plans to ensure they are fit for purpose and any refresher training is identified and planned for. Provide support, advice and coaching to team leaders and operatives as required.
• Have a clear understanding of the company's policies and vision and how the warehouse contributes to these.
• Provide operational input into customer meetings, customer onboarding and meetings and drive the quality of service they are receiving.

YOUR SKILLS AND EXPERIENCES

• Strong PC skills including Microsoft Office Applications
• Good knowledge of creating and maintaining spreadsheets
• Ability of interpreting data
• Knowledge of Good Distribution Practice (GDP)
• Understand the QSHE drivers of the site
• Experience of managing small teams
• Understanding of KPI
• .Customer service
• Experience of managing all people processes through the lifecycle of an employee including Recruitment & Selection, Appraisal, Performance Management and Grievance
• Experience of working with LEAN principle
• .Ability to work individually or as part of a team
• Reliable and committed to attending work on time
• Team motivation and development4.Good Communication skills - written and verbal
• People focus, empathy, engagement
• Decision making
• Flexibility to task and hours

GOOD REASON TO JOIN

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. * 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme * A tailored personal development and training programme. * Trusted and empowered to deliver and be your best. * We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. * Enhanced Maternity/Paternity Leave * Childcare Vouchers * Cycle to work scheme * Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

uk-resourcing
ukresourcing@kuehne-nagel.com

LGV Driver | Beith | JR2408_0094

Drive your future forward with us - join our team of top HGV drivers today !

YOUR ROLE

As a Driver working for Kuehne + Nagel (Government and Defence) you have an opportunity to deliver excellent service to our customers through hard work and dedication that is vital to providing industry leading service levels. We thrive on the challenge of delivering exactly what our customers want, when they want it. Our business is built on the foundation of industry leading service levels, consistency and a drive for continuous improvement. We have a great team that supports each other and have a key focus on development and supporting career aspirations.

YOUR RESPONSIBILITIES

Day shift - Monday to Friday

• Complying with all relevant legislation and agreed procedures to ensure a safe and legal working environment and consistent quality standards
• Maintaining and promote a positive image of Kuehne+Nagel Government and Defence
• Safe and high driver standards and positive driver behaviours
• Follow all delivery, collection and returns procedures
• Maintain and manage company equipment
• Responsible for the security of the vehicle & load at all times
• Report vehicle defects and ensure that the defect is documented
• Comply with Driver's regulations & Working Time Directive in line with the O License legalisation and Company procedures
• In addition to these duties, you may be required to undertake other duties in line with the needs of the business, where appropriate training is provided
• Ensure all documentation is completed as per company procedure
• Operate a FLT or other MHE as trained and when required
• Follow all housekeeping tasks as required
• Flexibility as working overtime will be required, including some weekend work and nights out

YOUR SKILLS AND EXPERIENCES

• Must hold a current class C+E licence
• Preferred ADR Class1-9-Less 7
• Preferable to hold a valid Forklift Counter balance licence
• Basic numeracy and conversational English language
• Hold a valid driver qualification card
• Preferred 2 years driving experience

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted. Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks

GOOD REASON TO JOIN

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. * 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme * A tailored personal development and training programme. * Trusted and empowered to deliver and be your best. * We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. * Enhanced Maternity/Paternity Leave * Childcare Vouchers * Cycle to work scheme * Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

uk-resourcing
ukresourcing@kuehne-nagel.com

Air Logistics Gateway & Procurement Specialist | United Kingdom | req120738

We have an exciting new opportunity for an Air Logistics Gateway & Procurement Specialist. As one of the world's leading air freight providers, at Kuehne+Nagel we shape the world of logistics by connecting people and goods through innovative and sustainable solutions.

YOUR ROLE

Working within a high performing team, your role will be to procure air freight costs and flights, book and process export shipments on an allocation or adhoc basis to strict deadlines. From an import perspective you will also plan and monitor full utilisation of trucks. You will also be responsible for maintaining quality standards in security, health and safety as well as that of the environment in relation to these three key areas.

YOUR RESPONSIBILITIES

• Capacity procurement and rate negotiation on scheduled flights, charter and part charter services.
• Export: Produce and prepare documents for transit of cargo, ensure customs declarations, security checks are complete and issue check certificates. You will also follow standard operating procedures (SOP's), create accurate accruals, recover compromised route plans, negotiate spot rates, increase or decrease allocations, optimise processes and support safe unit load device (ULD) builds and manage ULD equipment.
• Import: Truck planning and optimisation, ensuring a high level of communication with UK branch, Airport Transfer and warehouse colleagues in the UK, Frankfurt and Amsterdam; build strong relationships with stakeholders internally and externally too; Frankfurt Pallet Management, issue management, performance management, volume reporting, truck P&L responsibility and closing down outstanding customs matters.
• From a QSHE perspective you will ensure you cooperate with all stakeholders and are aware of company procedures and work instructions.
• Ensure continuous Improvement is driven operationally through the corrective and preventive action process (CAPA), Supplier Management and by actively promoting a culture of continual improvement.
• Ensure full compliance with regulatory and legislative authorities. (i.e., Full Import and export compliance ETSF regulations and aviation security regulations).
• Ensure a safe system of work and a safe working environment is maintained.at all times, by addressing unsafe acts, full compliance with ISO 45001 standards and related Kuehne+Nagel work instructions and guidance.

YOUR SKILLS AND EXPERIENCES

• Demonstrable experience within air freight specifically with capacity and rate negotiation experience on commercial and charter carriers.
• Experience of governance and control in relation to Dangerous Goods, Customs and Aviation Security.
• You will have a good understanding of Aircraft types and configurations, routings and equipment experience.
• Understanding of ULD builds.
• You'll be a skilled communicator with great speaking and listening skills as well as the capability to negotiate, be persuasive and work collaboratively.
• You'll have strong commercial acumen, be resourceful and be proficient in time management, organisation and planning.
• With a methodical and logical approach, you'll be able to solve complex issues and make sound business decisions.
• Good IT skills specifically Microsoft office packages.

GOOD REASON TO JOIN

If you want to be a key part of our high performing Air Logistics Commercial team, then this critical role affords an ambitious experienced candidate with exceptional operational, stakeholder, and influencing skills a superb opportunity to help shape the future of this partnership. We are offering a competitive salary, 23 days holiday (rising to 25 after 5 years' service) plus bank holidays, life assurance and private medical insurance. You will also have the opportunity to join the contributory Kuehne+Nagel pension plan.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Paulina Kazmierczak
paulina.kazmierczak@kuehne-nagel.com

Customer Service Specialist - Aerospace & Defence Road Logistics | United Kingdom |

Join our team on this exciting journey of providing exceptional customer service in KN Bristol.

YOUR ROLE

We are looking for someone to offer high levels of customer service and operational support to our Aerospace and Defense client base by managing and overseeing shipments. Compliance is crucial in this sector, so attention to detail is essential for success.

YOUR RESPONSIBILITIES

• To efficiently process bookings from clients and overseas agents onto the system;
• Provide operational support for the Freight Account Managers when required;
• To liaise with all relevant parties throughout the shipment to organise the movement of goods;
• To deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated;
• To process sales and purchase invoices of the branch;
• Working at all times to enable and develop a team culture;
• Completing any reasonable task requested of you by your supervisor/manager promptly;
• When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained.

YOUR SKILLS AND EXPERIENCES

• Excellent customer service skills;
• Have a strong attention to detail and accuracy;
• Strong communication and interpersonal skills;
• Strong organisational skills with the ability to manage conflicting priorities;
• Secondary school education or equivalent with ability to use Maths and English to an operational and professional standard.

#LI-JD4

GOOD REASON TO JOIN

If you are interested in becoming a valued member of our team, rest assured that your commitment and expertise will be rewarded. You will have the opportunity to join the contributory Kuehne+Nagel pension plan and take advantage of our Route 2 Rewards scheme, which includes discounts, benefits information, recognition, and access to our wellbeing center. We also prioritize the well-being of our colleagues and their immediate family through our employee assistance program, which provides 24/7 access to GP, legal, and financial advice, as well as mental health counseling. Our organization is proud to hold the Gold Covenant and we are a forces-friendly employer, recognizing the skills, expertise, and value that service leavers bring to our team.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Joana Dias
joana.dias@kuehne-nagel.com

The Air Logistics Customer Care Specialist will be responsible for managing end-to-end operations for our customers in the aerospace sector. You'll be providing proactive customer service, problem solving, collaborating with our sales colleagues and ensuring that our Operational Care Centres have all of the necessary information (including systematic information) to be able to execute on behalf of our customers.

YOUR RESPONSIBILITIES

• Ensure compliance with company, industry and legal standards is adhered to across the function.
• Handling and coordination of airfreight (Export/Import) shipments - end to end responsibility.
• Follow guidelines and implement standard operation procedures, defined and issued by management.
• Building strong customer relationships and ensure that customer requirements are met.
• Assisting customers as well as KN colleagues with their enquiries and have a proactive response & ensure communication is precise and received in a timely manner.
• Damage reporting/Claim reporting.
• Supporting the operational team in daily activities and in industry related questions / requirements.
• Supporting the sales team in gaining, retaining and implementation of clients.

YOUR SKILLS AND EXPERIENCES

• Airfreight experience / operational knowledge
• Conversant with all aspects of air freight (import/export) procedures / basic airfreight knowledge
• Performing general office duties
• Customer service - excellent telephone manner and communication skills
• Computer literate - Microsoft word & Excel
• Ability to work on own initiative and as part of a team is essential
• Sound Educational background
• Knowledge ofICE

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

Revenue Care Specialist - QuickSTAT | United Kingdom | req120306

Are you a dynamic leader with a strong background in revenue management and a passion for driving financial excellence? We have an exciting opportunity for a Revenue Care Manager at QuickSTAT UK, where you'll play a critical role in managing and optimizing our billing and revenue functions.

YOUR ROLE

As the Revenue Care Manager, you will take full ownership of QuickSTAT UK's Revenue Care function, managing billing, cost processing, and financial reporting. You'll lead a dedicated team, ensuring compliance with international financial reporting standards, maximizing profitability, and streamlining processes to meet business targets.

YOUR RESPONSIBILITIES

• Managing QuickSTAT UK's Revenue Care function with full ownership of billing and revenue processes.
• Leading and developing a team of revenue care specialists to ensure efficient and accurate financial operations.
• Overseeing month-end reporting for the Forwarding Sub-ledger (FSL) and coordinating with UK and USA teams within the group companies.
• Managing customer accounts, ensuring accurate profit and loss analysis, and addressing key cost drivers.
• Collaborating with pricing and business development teams to ensure smooth billing execution for new customers.
• Leading the processing of cost of sales, ensuring timely billing, and resolving any discrepancies with third-party logistics providers.
• Analyzing customer tariffs, fuel surcharge applications, and gross profit margins across the company and customer P&L to optimize financial performance.
• Managing intercompany Electronic Billing (E-Billing) and ensuring the accuracy of multi-currency cost invoices

YOUR SKILLS AND EXPERIENCES

• Previous experience in revenue management within a large organization.
• Proven leadership skills with the ability to manage and develop a team of 10+ people.
• Strong understanding of IFRS15, revenue accounting, and operational finance.
• Advanced proficiency in Excel and experience with financial systems.
• Bachelor's degree in accounting, finance, or a related field (professional accounting qualification preferred).
• Excellent communication skills, with the ability to engage with senior leadership and global teams.
• Experience in logistics and supply chain management is a plus.

GOOD REASON TO JOIN

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Paulina Kazmierczak
paulina.kazmierczak@kuehne-nagel.com

Team Leader | Telford | JR2410_0017

Are you ready to step up as our new Team Leader? Due to an exciting internal promotion, we now have an opening for this key role! Enjoy a great work-life balance with Monday to Friday hours, 8am to 4pm, while taking on the rewarding challenge of leading a team to success. If you're passionate about leadership and ready for the next step in your career, this is the perfect opportunity for you!

YOUR ROLE

Reporting to the First Line Manager and Shift Manager, this exciting Team Leader position offers you the opportunity to take charge of the daily operations and performance of a team of Warehouse Operatives and Administrators at our Telford branch. With a Monday to Friday schedule from 8am to 4pm, this role not only offers excellent work-life balance but also gives you the chance to showcase your leadership talents in a dynamic, fast-paced environment. You'll have the authority and resources to lead your team within established policies, processes, and procedures, while receiving support and guidance from senior management. As a customer-focused role, each day will bring new challenges and opportunities for you to apply your problem-solving skills, ensuring that customer expectations are not only met but exceeded. If you're driven by results and ready to take the lead, this role is an excellent platform for your career growth.

YOUR RESPONSIBILITIES

• Responsible for effective Management of Team and functional operating area(s) as required.
• Undertake absence and discipline Management activities as required.
• Undertake effective Resource Utilisation, Planning and Management activities as required including planning the daily workload and ensuring that time and attendance matters are managed.
• Conduct team briefs, manage Staff Training and Competency to ensure achievement of all requirements, including identifying gaps in training and additional/new training requirements.
• Undertake Near Miss and Safety Concern Reporting and Progression.
• Manage and develop the team through the completion of Performance Plans and Reviews.

YOUR SKILLS AND EXPERIENCES

• Ideally you will hold experience within warehouse team management along with a core knowledge of warehouse management systems.
• Knowledge and understanding of warehouse practices e.g. picking, loading, specialist handling of calibration / shelf life products.
• Knowledge of Health & Safety at work.
• Experience of working to agreed targets and providing team briefing meetings.
• Preferred experience (not essential) of JDA/ Red Prairie systems
• Intermediate PC Skills: Excel, Word, Outlook
• Leadership qualities including the ability to enthuse and motivate couple with a drive, determination and a track record in delivering continuous improvement
• Analytical and problem solving skills

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.
Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Resourcing
UK.resourcing@kuehne-nagel.com

Sea Logistics Operational Care Specialist | United Kingdom | JR2408_0021

We currently have a fantastic opportunity to join our Sea Logistics team as Import Operational Care Specialist at our Birmingham Branch (Revenue Care). This role is vital to ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational system. Be a part of our mission to deliver excellence in logistics and customer care.

YOUR ROLE

As an Import Operational Care Specialist (Revenue Care), you will be an integral part of our Operational Care Centre (OCC). You will handle the timely processing of tasks using excel reports and the financial system (ACON) ensuring all costing and gross profit (GP) are accurately managed. Your primary responsibilities will checking and actioning open operational files whilst maintaining seamless communication with Customer Care Specialists within the Customer Care Locations (CCL). You will play a critical role in managing the flow of information between various teams and external stakeholders to ensure operational efficiency and compliance with our high standards.

YOUR RESPONSIBILITIES

• Ensure timely closing of the ledger financial platform for all files (FSL), coordination with costing, billing (OCC), and CCL teams to resolve discrepancies;
• Perform timely and accurate recognition of revenue, reviewing all files to ensure proper procedures and guidelines are followed to capture gross profit for deadlines end of month/year;
• Ensure accurate gross profit for all contracted freight and UK charges;
• Maximise gross profit on every shipment by ensuring correct profit share and sales quotation is linked on every shipment file;
• Monitor and address discrepancies with carrier invoices, escalating, as necessary;
• Raise freight and additional charge invoices to our customers when required;
• Report/reviewing data using excel. Ability to analyse data with a view to maximizing profitability on job level and identifying areas for improvement on supplier and customer level;
• Serve as a key contact for the services within your scope;
• Engage in regular communication with Customer Care Locations, other OCC departments, Kuehne + Nagel offices overseas, and suppliers, building strong relationships.

#LI-SD2

YOUR SKILLS AND EXPERIENCES

• Experience in either freight forwarding or transport planning preferably with the focus on sea freight
• Experience in bookkeeping or finance
• Experience in Import Operations as well in processing data and task based work is advantageous
• Ability to understand and execute new processes
• Excellent knowledge of MS office features, especially excel
• Understand & respect the company confidentiality and compliance regulations (Code of Conduct)
• Strong affinity with required customer quality standards
• Understanding of Incoterms, shipment types and methods
• Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines

GOOD REASON TO JOIN

If you would like to become a valued member of our team then we will also make sure that you're rewarded for your commitment and expertise. We are offering a competitive salary with discretionary bonus and 25 days holiday plus bank holidays, life assurance and private health insurance. You will also have the opportunity to join the contributory Kuehne + Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Sigrid De Roy
+31 6 25 73 70 15

Job Responsibilities

• Manage specifically all SG operations as applicable to QSTAT requirement ensuring compliance to all agreed company policies, procedures and pricing structures.
• Develop and implement customer focused operational policies and procedures.
• Ensure the achievement and maintenance of agreed operations / CS service levels and standards.
• Liaise with company senior management to support and implement growth strategies.
• Manage and distribute weekly / monthly and quarterly reporting to the senior team specific to SG activity.
• Work with the network team to enhance, develop and implement growth strategies to improve quality of service, productivity and profitability within SG.
• Ensure budget requirements are met as applicable.
• To manage the training of all applicable designates & service partners ensuring their ability to manage all tasks.
• To ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures.

Job Requirements

• Minimum 5 years Experience within a Specialist (Biopharm) Courier organization to a supervisory / manager level.
• GDP Training and Qualifications specific to transportation.
• Industry Management / Industry Experience ensuring ability to meet all tasks / responsibilities listed above and with qualifications as noted below.
• Experienced Apple Mac user and with Apple Mac software.
• Global working experience – at minimum having working experience of at least 1 year in either/both UK / US
• Specialist (Biopharm) Courier Operations & Network Management experience.
• Full knowledge and experience of NFO and time critical logistics operations essential.
• Excellent understanding of Specialist Courier / Freight Operations including Import / Export / Warehouse & Transport.
• Excellent understanding of Regional & World Geography. Specific knowledge of Clinical Trial Logistics to include: - Temperature Controlled Shipping and packaging.
• Clinical Trial Courier Operations and client set up.
• Broad understanding of regulatory requirements specific to Clinical Trial Logistics.
• Reverse logistics.
• Excellent negotiation and problem solving skills.
• Teamwork skills and strong self-motivation ability.
• Good numeric / financial ability.

Customer Service Administrator - Sheffield - JR2408_0058

Experienced customer service administrator adept at handling inquiries and maintaining meticulous records

YOUR ROLE

This role ensures that all relevant KPI's and trackers are kept up to date & takes responsibility for the co-ordination and administration of customer returns to the Chapeltown Distribution Centre for both human and veterinary products in a timely and compliant manner. Also responds to Distribution related customer claims within agreed timescales as well as act as the main reception for incoming calls and to efficiently carry out general office duties.

YOUR RESPONSIBILITIES

• Ensure that all relevant KPI's and trackers are kept up to date
• Take responsibility for the co-ordination and administration of customer returns to the Chapeltown Distribution Centre for both human and veterinary products in a timely and compliant manner.
• Respond to Distribution related customer claims within agreed timescales.
• Act as the first point of contact for all customer service-related queries (e-mail or phone) providing a proactive interface between our customer services teams
• Provide details of delivery information and documentation, including POD's (Proof of deliveries) when requested
• Reporting quality incident to customers (NCR's (Non-Conformance Reports)
• Knowledge of Good Distribution Practise (GDP)
• Recording / raising TIP's (Deviations to process)
• Work as part of the office support team
• Responsible for own personal Health and Safety as well as ensuring the work area within which they and their teamwork is safe and in line with Health and Safety standards
• Report any Health & Safety issues too Line Manager
• Assist in the implementation of relevant projects when necessary
• Any other reasonable duties assigned
• Customer Service KPI's and trackers are kept up to date to support the Distribution function as a whole.

• Respond to Distribution related customer claims within agreed timescales.
• Act as the first point of contact for all customer service-related queries (e-mail or phone) providing a proactive interface between our customer services teams
• Co-ordinating the returns of pharmaceutical and veterinary products ensuring records are kept up to date at all time

YOUR SKILLS AND EXPERIENCES

• Experience of pharma & healthcare supply chain
• Experience in Contract Logistics warehouse administration with the ability to deal with both internal and external customers
• Excellent communication and organisational skills
• Self-starter capable of working with minimum supervision
• Flexible and able to work accurately under pressure in a very busy environment
• You should be a team player with the self-drive to be pro-active and add value in a dynamic and changing organisation.
• You should be a proficient MS Excel user and familiar with working on Stock Management System.
• Excellent attention to detail and excellent record keeping skills

GOOD REASON TO JOIN

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. * 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme * A tailored personal development and training programme. * Trusted and empowered to deliver and be your best. * We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. * Enhanced Maternity/Paternity Leave * Childcare Vouchers * Cycle to work scheme * Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

uk-resourcing
ukresourcing@kuehne-nagel.com

Logistics & Supply Chain Specialist - Croydon - req115836

Quick, a Kuehne+Nagel company are hiring a Logistics & Supply Chain Specialist at their Croydon branch.

YOUR ROLE

Hours are: 8am to 4.30pm &/or 12noon to 9pm - alternate Saturdays with a week day in lieu for the Saturday - The role of the Logistics & Supply Chain Specialist is to support the company in achieving the highest performance possible within its operational functions on client sites, they are responsible for all aspects of the warehouse functions including the receiving, storing, handling, shipping and preparing of product for client, helping to improve processes and performance whilst also championing safety and demonstrating good general practices.

YOUR RESPONSIBILITIES

• Receive shipments of equipment
• Add shipment / deliveries into Quick inventory system and other agreed upon client
  systems
• Pack equipment onsite and prepare outbound shipments for transport
• Maintain all asset inventory records for the site and conduct regular reporting
• Maintain chain of custody of assets and diligently manage inventory of Quick's
  exclusively controlled assets and storage spaces
• Prepare assets for installation into production including but not limited to the following activities: unboxing, asset tagging, waste packaging removal, and aggregating required install components
• Receive assets removed from production spaces and process for storage, disposal,
  shipment or redeployment, whilst maintaining inventory records and chain of custody
• Follow all company SOP's which will include the above information and specific
  operating details
• Accountable for the safe and efficient operation of all the equipment and will be expected to
  perform duties as directed by management.

YOUR SKILLS AND EXPERIENCES

• Customer Service experience required
• Ability to use a computer and various software packages (ideally Inventory Systems)
• Experience in the Warehousing or Logistics industries essential
• Demonstrate ability to identify and solve problems
• Willingness to learn and improve
• Ability to follow instructions and direction from Management
• Strong interpersonal and communication skills, including written and verbal
• Promotes a safe working environment
• Time Management: ability to organize and complete multiple priorities
• Ability to get along with co-workers and management, in order to maintain a professional work environment
• Team player, with strong work ethic
• The employee is required to occasionally lift and/or move packages up to 70 LBS

Please note that security vetting is required for this role

GOOD REASON TO JOIN

Quick Group of Companies offers competitive wages, Private Medical Insurance, Contributory Pension Scheme, Life Assurance, PHI Income protection. Our Colleagues enjoy our Route 2 Rewards scheme which offers discounts on everything from groceries to holidays, dining out and much more. WeCare for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. As part of the Kuehne + Nagel group of companies, joining our organisation brings a wealth of opportunities to grow and expand your career.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

uk-resourcing
ukresourcing@kuehne-nagel.com

Quality Inspector - Yeovil - JR2404_0019

Become a Quality Inspector and be the guardian of our product standards!

YOUR ROLE

Hours: Mon to Fri Salary: £39,832 to £43,815 - **Near Vision and Colour Deficiency Tests will be conducted as part of the Interview process** We are the contract logistics partner of choice for logistics outsourcing and the management of complex supply chains. Our integrated services include all aspects of logistics planning, control and execution. From point of origin to consumption, we design solutions that turn your logistics operations from a challenge into a substantial competitive advantage. Kuehne + Nagel provides a production support service package for Leonardo Helicopters that consists of all standard logistics activities such as goods receipt, quality inspection, storage and picking & packing. In addition, centres co-located with the end user ensure store to fitment service.

YOUR RESPONSIBILITIES

• Inspect aircraft components, ground support equipment and raw material.
• Support customer initiatives with suppliers and provide inspection / audit functions at suppliers or vendors premises.
• Inspect products at goods receipt following customer's inspection plans.
• Raise Quality notifications for non-conforming product.
• Re-inspect and re-life items which have expired current stock life limits.
• Perform despatch inspections to customer or contractual requirements.
• Perform departmental procedure reviews.
• To use relevant inspection tools, software, drawings & models.
• Support the resolving of Quality notifications.
• Engage with customer and supplier representatives and the customer's quality department.
• Operate the customers SAP system
• Training of colleagues.
• Checking inspection tooling is calibrated and instigating re-calibration if required.

YOUR SKILLS AND EXPERIENCES

• A relevant 4 year engineering apprenticeship or equivalent experience.
• Competent in interpreting engineering drawings.
• Principles of machining and assembly techniques.
• Understanding of NDT processes and techniques.
• Understanding of treatments applied to raw material.
• Understanding concession process.
• Familiar with unqualified, interim and fully qualified components in relation to aircraft production.
• Excellent verbal and written communication skills for effective dialogue with customers both internal and external.

GOOD REASON TO JOIN

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. * 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme * A tailored personal development and training programme. * Trusted and empowered to deliver and be your best. * We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. * Enhanced Maternity/Paternity Leave * Childcare Vouchers * Cycle to work scheme * Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

uk-resourcing
ukresourcing@kuehne-nagel.com

Operations Manager | Sevington | req115817

Join Our Team as an Operations Manager! If you're ready to lead, inspire, and drive operational excellence, we want you! As our dedicated Operations Manager in Sevington, you'll shape our culture, manage budgets, and ensure top-notch service delivery. Take ownership, coach our team, and be part of our success story.

YOUR ROLE

As our business unit continues to grow, we're on the lookout for a passionate and proven professional to support our bustling Sevington site. Reporting directly to the General Manager, you'll have the autonomy to efficiently manage day-to-day operations, ensuring effective budget management, efficiency, and service standards. With a 37.5-hour workweek (Monday to Friday), you'll take ownership of a dynamic environment where leadership, direction, and guidance drive our success

YOUR RESPONSIBILITIES

• Reporting directly to the General Manager. you will manage the day to day operation to ensure effective management of the budget, efficiency and service standards of the total operation.
• Manage all aspects of performance to ensure compliance with agreed KPIs.
• Responsible for Quality, Safety, Health and environment and all legal compliance within the operation.
• Playing a vital role in shaping the culture and approach of the workforce. This will include supporting and developing the team through leading, coaching and communicating - facilitating a focus on business excellence and continuous improvement of operational efficiency and customer service standards.
• Planning, reviewing and communicating operational requirements and changes across departments, so that KPI's and customer service levels are met.
• Develop and implement new initiatives for continued operational and service improvements.
• Preparation of operational plans within budgets for inspection activities.

YOUR SKILLS AND EXPERIENCES

• Proven management experience of operating within a commercial operation.
• Past operating experience within multi site logistics operations.
• Experience in managing employee relations and customer/trading relations.
• Exposure to operating within a commercial environment sufficient to develop effective customer service and commercial understanding.
• People management and line management experience.
• Working knowledge of Health and Safety and Legal compliance.

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK Resourcing
uk.resourcing@kuehne-nagel.com

Shunter/LGV Driver - Nights | Sevington | req116756

Join our team as a Shunter Driver and be the engine that keeps our logistics operations running smoothly. Accelerate your career with us and play a vital role in shaping the future of global supply chains.

YOUR ROLE

As a Shunter Driver your primary objective is to facilitate the movement of trailers and containers within logistics yards of facilities. Your role is crucial in ensuring the smooth operation of the supply chain by efficiently positioning trailers for loading and unloading, as well as organising them for onward transportation. Your role is integral to maintaining the smooth operation of logistics processes and supporting the timely delivery of goods to customer.

YOUR RESPONSIBILITIES

• Vehicle checks are carried out in accordance with the manufacture's handbook or maintenance schedule relevant to the vehicle being checked.
• Ensuring vehicles, prior to departure, are correctly loaded and that the load is secured. Periodic checks are to be made during the journey.
• Ensuring the safe movement of large vehicles and trailers around a construction site
• Adhering to strict health and safety guidelines
• Completing safety assessments
• Ensuring handover procedures are correctly implemented when passing goods on to other workers.
• To ensure the safe and efficient movement of vehicles between parking bays and loading bays.
• Report any vehicle accidents and mechanical defects

YOUR SKILLS AND EXPERIENCES

• Previous experience as a shunter driver or in a similar role within the logistics industry is preferred.
• Proficient driving skills, especially in manoeuvring large vehicles in tight spaces
• Strong awareness of safety protocols and regulations
• Commitment to complying with company policies, procedures, and regulatory requirements related to shunting operations, vehicle maintenance and documentation.
• LGV licence
• Must have the ability to accurately position trailers and navigate in tight spaces, requiring keen attention to detail.

Working Pattern: We operate 24/7 roles are available on permanent days 4 on 4 off days and permanent nights 4 on 4 off

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.
Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE + NAGEL

With over employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.

As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.

CONTACT

uk resourcing
uk resourcing@kuehne-nagel.com

Inspection Supervisor | Sevington | JR2408_0010

Supervise our team of inspection operatives on a 4-on-4-off night shift schedule

YOUR ROLE

In our customer-focused environment, as the Inspection Supervisor, you'll drive the success of the night shift, leading your team to deliver seamless, efficient operations on a dynamic 4-on-4-off schedule.

YOUR RESPONSIBILITIES

Night shift operating a 4 on 4 off shift pattern

• Within this role you will be leading a team of 15+ operatives, ensuring deployment is managed within the customers expectations.
• Manage sickness, absence and disciplinary matters inline with company policy.
  Drive a strong health and safety awareness within the teams.
• Ensure daily and weekly site KPIs are achieved within the Inspection Services.
• Responsible for ensuring all vehicles are inspected in line with operational timescales so that customer orders can be achieved.
• The safe operation of inspection activities across the site, ensuring compliance with Health and Safety legislation.
  Planning, reviewing and communicating operational requirements and changes across departments, so that KPI's and customer service levels are met.
• Develop and implement new initiatives for continued operational and service improvements.
• Preparation of operational plans within budgets for inspection activities.
• Ensuring compliance of the operation to the Quality systems, industry standards and legal requirements.
• Deliver customer service excellence, productivity and cost effectiveness within Inspection Services teams to achieve contractual performance levels.
• Continuously seek to optimise the cost-effectiveness, productivity and customer service levels of the Inspection Services through planned and regular communication mechanisms and the proactive assessing of the operational requirements.
• Operational decisions involving the deployment of employees and resources in consultation with Business Stream
• Manage with an impact on warehouse costs, employee relations and customer service.
• Continually review all aspects of the operation so that methods, procedures and efficiency can be improved.

YOUR SKILLS AND EXPERIENCES

• Logistics experience in a large fast moving environment
• Strong warehouse system experience
• A strong knowledge of Health & Safety at work
• Experience of working to agreed targets
• Intermediate PC Skills: Excel, Word, Outlook
• Understanding of warehouse practices e.g. picking, loading

GOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

UK.Resourcing@Kuehne-nagel.com
UK Resourcing