Total 76 job vacancies by Kingfisher Recruitment (singapore) Pte. Ltd.

You will be working with a Germany based electrical manufacturer. They have presence in more than 40 countries. You will be managing the regional customer service.

Job Scope:

• Develop and execute a comprehensive customer service strategy for the Asia region aligned with the company's overall business strategy.
• Monitor and analyze customer feedback and current processes for areas of improvement; implement action plans and allocate resources accordingly.
• Set and approve targets for the functions within the Asia customer service hub, ensuring their achievement.
• Manage the customer service organization to deliver outstanding service, meeting or exceeding customer commitments.
• Provide regular reports on customer service performance to senior management and handle escalations.
• Ensure compliance with relevant regulations and standards related to customer service.
• Collaborate with Frontline Sales to identify and capitalize on cross-selling and upselling opportunities.
• Lead the customer service team through coaching and performance management to foster a positive environment, encouraging employee retention and satisfaction.

Requirements:

• Preferably 10 years of experience in B2B customer service, preferably in manufacturing or trading industry
• Preferably 3 years of customer service team management experience, covering multiple countries

EA Licence: 17C8713

Company Overview:

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking Customer Service Officers to join their ever-growing team in Singapore.

Your Future Role

• Manning of the office and retail mall information counters
• To assist and support shoppers’ needs and requests at the customer service counter
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log
• Resolve receipt dispute issues by liaising with merchant and shoppers
• Respond to Live Chat and online enquiries, including feedback related to general enquiries
• Engage shoppers during counter visits on ongoing programmes (loyalty, promotions etc)

Requirements

• Diploma in any field OR 1-2 years of front-facing or customer service experience would be preferred
• Excellent communication and interpersonal skills
• Customer-centric mindset with strong multitasking abilities
• Fresh Diploma holders are welcome to apply
• Excellent command of English language in order to liaise with internal and external stakeholders

EA Licence: 17C8713

About the company

A start up organization in the Medtech industry, the organization has recently completed its series B funding and is in close collaboration with key players in the local healthcare industry. The organization aims to create a revolutionary medical device which would better the lives of countless patients.

About the job
Your responsibilities as an embedded software engineer are to contribute towards the R&D team in terms of software, systems engineering and electronics activities.

Skills and experience required

You will need to have min Bachelor’s degree in Computer Science/Engineering or other relevant qualifications. Other requirements are as follow:

• Min 4 years of experience as a hands-on embedded software engineer.
• Experience in systems and drivers is a must.
• Comfortable in a 60% hand-on application development 40% documentation function.
• Experience in pumps/activators/sensors would be highly advantageous.
• Experience from a product-based organization would be highly advantageous.

If you’re interested in the job opportunity, please kindly click [Apply] or send your resume to issacchen@kingfisherintl.com.

EA Reg No: R21103140 EA: 17C8713

About the company

One of the largest APAC real estate developer companies, the organization has a global footprint across multiple countries such as Japan, China, New Zealand and more. With rapid growing presence in the Americas and Europe region, the organization is set for growth with multiple business arms expanding rapidly.

About the job
Your responsibilities as a Technical Officer will be to manage and supervise contractors, ensuring in the support of day to day building maintenance and operations. You will need to manage vendors, ensure SLA at met and ensuring M&E services are checked before handovers.

Skills and experience required

You will need to have min NITEC in Facilities Management, Building Services, Real Estate, Engineering or other relevant qualifications. Other requirements are as follow:

• Min 7 years of experience in facilities management.
• Experience in managing contractors, outsource vendors is a must.
• Experience in real estate developers would be highly advantageous.

EA: 17C8713

About The Company

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking a Marketing Communications -Temporary Staff/Intern to join their ever-growing team in Singapore.

Your Future Role

• Support the marketing team in conceptualizing and executing integrated marketing campaigns (both online and offline) to enhance customer growth and qualified leads.
• Work closely with existing partners and deliver key deliverables based on conversion, sales and engagement KPIs
• Perform platform training (Voucher Acceptance, Rewards, Flash Sale etc.) to tenants.
• Provide the marketing team with any adhoc support when necessary.

Requirements

• Currently pursuing/completed a Bachelor's Degree in Business, Marketing, Commerce or equivalent
• Possess good written and oral communication skills
• Ability to work in a fast-aced environment
• Willingness to learn and a committed team player
• Period required: Feb 2024 - Jun 2024 (4 months)

EA Licence: 17C8713

About The Company

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking an Operations Executive to join their ever-growing team in Singapore.

Your Future Role

• Assist building managers in overseeing day-to-day operations for the office building/towers.
• Attend to feedbacks, queries and maintain positive relationships with tenants
• Work with various internal and external stakeholders including vendors and contractors to oversee defect rectification works and service delivery
• Oversee fitting-out works to ensure compliance with house rules, regulations and prescribed safety standards
• Ensure timely implementation and completion in renewal of term contracts and statutory licenses
• Raise PO and certify job completion / delivery undertaken by contractors / vendors
• Manage and update online systems including occupant portal, digital directory, access control and online PTW

Requirements

• Diploma in Facilities Management or any related field
• At least 2 years of assisting Building Managers for Office Towers in fit-out, handing over of units, raising PO, building inspection and working with contractors/vendors
• Strong communication and interpersonal skills
• Able to multitask and work independently with minimal supervision

EA Licence: 17C8713

About the company

Born to a collaboration between a global MNC and the public sector, the organization is set to provide technology-driven healthcare solutions via SaaS models through the utilization cutting edge technology in the AI field. The organization is set to revolutionize healthcare technology and has contributed extensively to the community.

About the job
Your responsibilities as a database engineer includes the entire SDLC to deployment using MongoDB database on cloud. You will function as a developer primarily whilst a scope of duties includes optimizing the database.

Skills and experience required

You will need to have min Bachelor’s degree in Computer Science or other relevant qualifications. Other requirements are as follow:

• Min 3 years of experience in development in databases.
• Experience in MongoDB is must.
• Hands-on experience in backend development is a must.
• Hands-on development experience in Javascript/Typescript is a must.
• Experience with NodeJS framework would be highly advantageous.
• Able to converse with madarin speaking stakeholders who converse only in mandarin chinese.

EA: 17C8713

About The Company

Our client is an award-winning REITs developer across the APAC region handling some of the world’s most preferred MICE destinations. With its world-class infrastructure and state-of-the-art facilities, they are looking to further develop its capabilities across the region and are seeking an Executive/Senior Executive of Marketing Communications to join their ever-growing team in Singapore.

Your Future Role

• Employ the use of data analytics and drive impact at scale through actionable insights to improve business performance.
• Work closely with existing partners, actively source potential partners to grow the loyalty partnership eco-system.
• Collaborate with mall tenants through discussions and potential collaborations using the internal communication platform; perform platform training (Voucher Acceptance, Rewards, Flash Sale etc.) to tenants.
• Drive effective engagement with members via communication channels such as eDM, website, in-app notification and other digital touchpoints, exclusive members events, gamification and any other value-added services or new initiatives.
• Source and create content for internal channels (e-letters, employee communication sessions) across regions, that authentically showcases our brand DNA, culture and people for employee engagement.

Requirements

• At least 2 years’ experience in Marketing / Digital Communications in the retail / hospitality / tourism industry, with a passion for data and communications or at least 2 years experience managing loyal programme
• Experience in driving partnerships or demonstrated success in customer relationship management from acquisition, conversion to retention.
• Independent and pro-active individual with ability to manage multiple stakeholders and partners, cross-collaborate and multi-task.
• Knowledge in MS Office (Excel and Powerpoint), Business Intelligence tools (eg Microstrategy, Tableau, Power BI, Google Analytics) is a plus.
• Knowledge of various aspects of digital marketing, including SEO, social media marketing, email marketing, marketing automation, and digital marketing analytics tools such as Google Analytics is a plus.

EA Licence: 17C8713

Job Location:

Queenstown, Singapore

Responsibilities:

• Provide professional and courteous service to all patients/customers

• Process medication orders/prescriptions for both inpatient and outpatient

• Picking, packing and labelling in accordance with stipulated policies, guidelines and department standard operating procedures

• Perform billing functions

• Ensures work area is ready for daily operations

• Maintains the cleanliness of the pharmacy and ward areas where drugs are stored

• Involvement in workplace quality improvement projects/activities as and when required

• Ensures stocks are stocked up properly and tidily according to First-Expiry-First-Out (FEFO) requirement and stipulated storage condition

• Performs topping up of omnicell ward stock in the respective wards

• Ensures correct receiving of goods

• Secondary repackaging/redressing

• Carry out cycle counts and stock takes periodically according to SOPs

• Dispensing of medications to patients in accordance with stipulated policies, guidelines and department standard operating procedures

Requirements:

• Possess Certified Pharmacy Technician Certification (CPTC) OR Diploma in Pharmaceutical Science

• Completed Basic Skill Test OR Certified Pharmacy Technician Certification (CPTC)

• Have initiative and able to work independently to achieve goals of the department

• Able to communicate effectively

• Able to function effectively as member of a team

About The Company

Our client is a global leader in the luxury furniture space. As their business reaches new heights, they are looking to further expand their team in Singapore and are actively seeking Retail Associates.

Your Future Role

1. Welcome and Connect: Approach customers warmly, creating a positive first impression for our brand.
2. Active Listening: Pay attention to customers’ preferences and needs, offering tailored recommendations and solutions.
3. Sales Conversion: Responsible for converting sales across various channels (walk-ins, emails, chats, etc.).
4. Design Solutions: Provide design-focused solutions customized to customers’ desires (home décor style, floor plans, etc.).
5. Customer Relationships: Cultivate relationships with customers to encourage repeat business and referrals.
6. Professional Handling: Address customer inquiries, concerns, and complaints with professionalism and effective problem-solving.
7. Collaboration: Work closely with other departments to ensure customer satisfaction.
8. Operational Excellence: Contribute to showroom maintenance, stock management, and operational tasks.

Requirements

• Prior experience in retail sales, preferably in furniture, home décor, or related industries.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Willingness to learn
• Commitment to quality with exceptional attention to detail.
• Proficiency in MS Office (Word, Excel, and Outlook).
• Flexibility to work weekends, holidays, and extended hours as required.
• Bilingual language skills a plus, depending on the target customer demographic.

EA Licence: 17C8713

About The Company

Our client is a global leader in the luxury furniture space. As their business reaches new heights, they are looking to further expand their team in Singapore and are actively seeking a Head of Category Management.

Your Future Role

1. Portfolio Representation: Ensure that the overall portfolio reflects the company's true essence.
2. Product Development Strategies: Develop and implement strategies for product development, considering both demand planning and supply-side dynamics.
3. Revenue Management: Lead revenue management efforts, maintaining consistent pricing and promotional tactics to drive long-term profitable growth across markets.
4. Market Insights: Monitor external market developments and competitive activities, using them as inputs for the company's product strategy.
5. Forecast Alignment: Align forecasts with category product launches, campaigns, and other demand drivers.
6. OKR Development: Create Objectives and Key Results (OKRs) for the success of the company's category management team.
7. Actionable Insights: Ensure that reporting and analytics translate into actionable insights for business growth, while also identifying risks.
8. Talent Development: Attract, lead, inspire, and develop employees, ensuring continuity and talent growth within the category management function.

Requirements

1. Category Management Experience: A minimum of 6 years in category management within the local and international furniture industry, ideally with a solid understanding of the buying process.
2. Market Insight: Profound knowledge of the current local and international furniture market, including awareness of competitors, their brand positioning, and value propositions.
3. Strategic Approach: Experience in formulating category strategies while maintaining a hands-on approach in collaboration with stakeholders.
4. Independence and Detail Orientation: Ability to work independently in a dynamic growth environment, paying meticulous attention to detail.
5. Proactive Mindset: Demonstrated success in executing strategies and activities with a proactive and “can-do” attitude.
6. Team Leadership: At least 2 years of experience leading and managing a team of at least 2 direct reports.

EA Licence: 17C8713

Job Summary

Responsible in overseeing the performance of outsourced maintenance service provider in civil & building systems for the hospital and ensure functionality as well as serviceable at all times. Audit and monitor service standards rendered by specialist vendor and outsourced maintenance service provider. Provide support to Head of Department and Building Managers in capital nature replacements, systems and building improvement projects. Coordinate and support hospital’s A&A and minor works.

Job Responsibilities

1) Staff culture and leadership

• Work closely with relevant teams in building clear accountability, expectations and deliverables for the Site Building Trade team.
• Handle contract management with reference to Civil & Building systems with clear end-to-end expectations on contract management. Including pre-signing, and the post-signing responsibilities.
• Manage accountability in Building team members for service performance or lapses.
• Assist Site Team in facilities operations such as system breakdown investigations, inspections, audits, review of maintenance program, etc.
• Oversee and guide specialist vendors and maintenance agent to meet KPIs to ensure consistent performance

2) Contract management

• Monitor the performance of specialist vendors with regards to awarded contracts
• Ensure compliance with Contract Management Policy and Processes, Procurement Policy and Audit Compliance.
• Provide guidance on contract matters to project managers or operational staff.
• Keep proper records of all contract documents to ensure full compliance, and mitigates risk by serving as an audit trail and evidence that is easily accessible.
• Provide necessary documentations to Authorities when required.

3) Procedures, policies and checklists implementation

• Develop and harmonise trade related SOPs and working instructions with the institutions
• Ensure alignment with SSCP and/or industry best practices, that forms a baseline for accountability and protect against legal, regulatory, and liability issues.
• Review and update Policies, SOPs, and working instructions on a to ensure relevancy and effectiveness in FM operations.

5) Vendors management

• Work closely with Building Trade Lead, Group FM in monitoring vendors’ performance and accounting of KPIs
• Ensure awarded contracts are executed accordingly, and all KPIs and invoices are verified before payment invoices are endorsed and approved for processing.
• Repair reported system fault and breakdown in a timely manner.
• Carry out monthly analysis to Civil & Building systems breakdown and recommend improvement plan as needed.
• Conduct systematic audit to assess vendor’s overall performance based on planned preventive maintenance schedule.

6) Risk management

• Work with Legal, Finance and MMD to ensure adherence to broader finance and procurement risk requirements, when Civil & Building system’s contract is to be renewed or procured for.
• Provide institution knowledge and Building Trade support proposed in hospital infrastructural projects.
• Plan and oversee Civil & Building system upgrades/improvements or replacements before their expiration.
• Participate and support in audits that the hospital subscribes to.
• Respond and support the maintenance agent and vendors in mitigating and recovery of critical system failure or incident
• Lead the investigation of incident/system failure to determine root cause of failure as needed.
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation) with the FM Admin Team.
• Work with Site Lead, Group FM and Building Trade Lead, Group FM to plan for specialty training and develop the capabilities of Building Trade Team members.

Requirements

• Degree in Engineering Discipline preferably with at least 5 years of experience of technical work or Diploma with at least 10 years of building operations and engineering experience.
• Certificate in Fire Safety Manager / Fire Safety Officer / Safety Supervisor or relevant experience.
• Good communication and supervisory skills.
• Customer service oriented and hands on approach.
• Positive work attitude and ability to work with all levels of internal and external parties.

EA Reg. No.: R21101123 | EA Licence: 17C8713

The Physiotherapist is responsible for the assessment and management of patients referred for physiotherapy. Under supervision, assist in areas such as clinical supervision, research, professional education and induction.

Job Responsibilities

• Assess and manage patients referred for physiotherapy and implement appropriate treatment plans
• Document patient physiotherapy records accurately
• Charge patients accurately and update individual performance statistical records regularly
• Comply with clinical and service standards
• Supervise Therapist Assistants in the workgroup
• Collaborate with other healthcare members and participate in multidisciplinary discussions.
• Assist and/or co-lead in projects assigned to the workgroup
• Manage and oversee therapy equipment inventory
• Review and update clinical protocols and SOPs
• Contribute to departmental in-service training programs, hospital educational talks and external talks / workshops / forums / seminars

Requirements

• Recognised Degree in Physiotherapy
• Good communication and interpersonal skills
• Service oriented and customer focused
• 1-3 years of relevant work experience
• full AHPC registration preferred

EA Reg. No.: R21101123 | EA Licence: 17C8713

Job Responsibilities

• Provide safe and accurate dispensing of medications in accordance to physicians’ prescription.
• Ensure prescriptions accuracy
• Check for drug interactions
• Filling and dispensing of medications according to prescriptions
• Provide counselling to patients regarding their medication as well as the appropriate use of medications
• Provide drug information to other healthcare professionals
• Oversee the work of pharmacy technicians and pre-registration pharmacists
• Adhere to regulations, practices and policies established by regulatory agencies pertaining to pharmacy

Requirements

• Able to work independently
• Possess good listening and communication skills
• Bachelor of Science in Pharmacy from accredited college/school of Pharmacy
• Registered with the Singapore Pharmacy Council

EA Reg. No.: R21101123 | EA Licence: 17C8713

Summary

This role has a strong focus on Campus Redevelopment, the new buildings will be completed in about 6 years’ time. You shall provide support to Office of Campus Planning by working closely with the design team, medical planner and users’ in preparing technical specifications for tender, evaluate tender submissions and providing recommendations based on technical compliance of medical equipment, furniture and fitment for the new Campus.

You may also be required to attach to the Group / Site team to familiar with Group BME policies and procedures through supporting on the daily operations to align with organization and regulatory requirements.

Job responsibilities

• Manage and support planning and procurement of medical, non-medical equipment, and furniture
• Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans
• Responsible for budget planning and control
• Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders
• Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions
• Support tender committees in their evaluation of equipment and services for procurement
• Write papers for approval on relevant subjects when required
• Keep abreast of healthcare planning topics and issues, so as to lead the hospital development in the desired direction
• Support Group biomedical engineering equipment functions
• Attach to Group / Site team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements
• Liaise and manage external contractors on service and tender commitment issues
• Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues
• Perform any other duties as assigned

Job requirement

• At least a Diploma in Electronics or relevant Engineering with at least 5 years of experience in service and maintenance of medical equipment
• At least a Degree in Electronics or in relevant Engineering with at least 3 years of experience in service and maintenance of medical equipment
• Experience working in similar capacity in healthcare institutions
• Good organisational and project management skills
• Strong communication (both written and oral) and presentation skills
• Problem solving, presentation, negotiation and interpersonal skills, and ability to work with various stakeholders
• Team-player, with natural ability to interact with all levels of staff
• Meticulous, organised, logical and analytical
• Independent worker, with strong initiative for planning and doing
• Advantageous to have basic understanding in Cybersecurity and IT network knowledge
• Able to work under pressure in a fast-paced environment to meet deadlines
• Adaptable and able to respond to changing and ambiguous situations

EA Reg. No.: R21101123 | EA Licence: 17C8713