Total 4 job vacancies by Intequal

Our Apprentices experience a variety of different rotations aimed at progressing their skills, knowledge, and personal development, gaining valuable insight into the inner workings of various departments across Network Services. This is an exciting role with great opportunities to progress your career in the telecommunication industry while gaining an industry recognised qualification at the same time. • To work in a multitude of environments such as offices, outdoors, BT exchanges, data centers, and emergency service locations. • Learn how to install, maintain, and test on-site equipment in line with the various contract requirements. • Work on Emergency Services vehicles installing telecommunications equipment. • How to work with Optical Fibre including cable preparation, splicing, OTDR testing, and how to interpret the results. • Learn all about IP routers and networks. • Understand the requirements of the different customers and contracts and how to fulfill those needs How to complete risk assessments To become part of a UK-wide field forceTraining to be Provided

CORE MODULES The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician. The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available. Computer fundamentals & Security Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting. Introduction to Networking & Cloud Services An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols. Communication in Support Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support. You will undertake Functional Skills for English and/or Maths if needed 

Proud member of the Disability Confident employer scheme

Our Apprentices experience a variety of different rotations aimed at progressing their skills, knowledge, and personal development, gaining valuable insight into the inner workings of various departments across Network Services. This is an exciting role with great opportunities to progress your career in the telecommunication industry while gaining an industry recognised qualification at the same time. • To work in a multitude of environments such as offices, outdoors, BT exchanges, data centers, and emergency service locations. • Learn how to install, maintain, and test on-site equipment in line with the various contract requirements. • Work on Emergency Services vehicles installing telecommunications equipment. • How to work with Optical Fibre including cable preparation, splicing, OTDR testing, and how to interpret the results. • Learn all about IP routers and networks. • Understand the requirements of the different customers and contracts and how to fulfil those needs How to complete risk assessments To become part of a UK-wide field forceTraining to be Provided

CORE MODULES The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician. The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available. Computer fundamentals & Security Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting. Introduction to Networking & Cloud Services An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols. Communication in Support Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support. You will undertake Functional Skills for English and/or Maths if needed 

Proud member of the Disability Confident employer scheme

Our Apprentices experience a variety of different rotations aimed at progressing their skills, knowledge, and personal development, gaining valuable insight into the inner workings of various departments across Network Services. This is an exciting role with great opportunities to progress your career in the telecommunication industry while gaining an industry recognised qualification at the same time. • To work in a multitude of environments such as offices, outdoors, BT exchanges, data centers, and emergency service locations. • Learn how to install, maintain, and test on-site equipment in line with the various contract requirements. • Work on Emergency Services vehicles installing telecommunications equipment. • How to work with Optical Fibre including cable preparation, splicing, OTDR testing, and how to interpret the results. • Learn all about IP routers and networks. • Understand the requirements of the different customers and contracts and how to fulfill those needs How to complete risk assessments To become part of a UK-wide field forceTraining to be Provided

CORE MODULES The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician. The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available. Computer fundamentals & Security Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting. Introduction to Networking & Cloud Services An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols. Communication in Support Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support. You will undertake Functional Skills for English and/or Maths if needed 

Proud member of the Disability Confident employer scheme

You will play a crucial role in providing technical support to customers and internal staff. This is an excellent opportunity to kickstart your career in the IT industry while working with cutting-edge technologies. Within this role, you will interact with customers via phone, live chat, and email to understand and resolve their technical issues. Address customers' hardware, software, and networking problems. A Typical Day in the Job: Resolving technical issues regarding customers' hardware, software, and networking Complete first-line and second-line support tasks - both internal and external utilising the internal ticketing system Take responsibility of customers issues and ensure they are fixed with a relevant time scale following service level agreements Communicate effectively with customers using the phone, live chat and email Support with password management & resets for internal staffTraining to be Provided

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communication Technician qualification: The qualification has core knowledge elements, before branching out into one of the following pathways: • IT Support Technician • Network Technician • Digital Communications Technician Your Tutor, Pathway Planner and Employer will decide the best pathway for you to follow. All training is delivered online in virtual classrooms twice per week You will undertake Functional Skills for English and/or Maths if needed 

Proud member of the Disability Confident employer scheme