Total 3 job vacancies by Hippo Digital

About The Role
Hippo is seeking a proactive and commercially astute Account Manager to join our team and support our growth across either our education, health or central government portfolios. Working directly with the client, Hippo delivery and commercial teams you will play a crucial role in the management and development of our client partnerships, including our major clients, which include the NHS, Department for Education, Department for Work and Pensions, Ministry of Justice and the Home Office.

This role requires experience operating in a professional services or delivery environment and is perfect for someone who is eager to further develop their professional and commercial skills in a supportive culture. Your primary focus will be on maintaining run-rate revenue, and helping to identify further growth opportunities.
The is a hybrid role with travel across our offices and client locations as required.

What you’ll do:

- Be accountable for the creation and acceptance of project briefs and Statements of Work (SOWs) that clearly define client requirements, budgets, and timelines, and are approved before project initiation.
- Take responsibility for securing project extensions and renewals of existing work for existing clients.
- Assist, and sometimes lead, in regular client meetings and workshops, helping to gather insights and feedback to strengthen the client relationships.
- Interface with partners to create appropriate SOWs and manage any applicable SLAs.
- Act as an initial point of contact for resolving commercial challenges, coordinating with internal teams to address these effectively and escalate as needed.
- Keep systems up to date with all relevant client information (deals, contacts, KPIs including value adds etc) and provide accurate reporting.
- Take direct accountability for the management of key accounts and as part of the account team working with strategic accounts.
- Provide day-to-day support, working with Hippo Delivery, in addressing and resolving client issues,
- Contribute to, and help deliver, the development of account strategies and plans, ensuring they align with both client goals and Hippo’s business objectives.

About the Candidate:
We are looking for a proactive and enthusiastic candidate, ideally with experience within digital transformation.

- Experience in a role with commercial exposure, preferably within a professional services organisation
- Demonstrated ability to assist in building and maintaining strong client relationships, with experience in supporting client management and issue resolution.
- A high level of quality throughout all aspects of work, including the creation of commercial contracts and any documentation.
- The ability to self-start and drive a deal from the initial proposal through to the winning of the deal, as well as the completion of the delivery and handling and extensions or renewals.
- Strong financial planning and reporting skills, with an understanding of managing account budgets and supporting financial targets.
- Adaptable written and verbal communication styles, with the ability to present and influence key stakeholders effectively.
- Proactive in identifying opportunities, issues, and risks, and adept at supporting the development and implementation of solutions.
- Capable of managing multiple priorities simultaneously, with strong attention to detail and a focus on delivering high-quality results.

About The Company
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions

- Flexible benefits scheme with options of:

- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting

Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo.
At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.

Hippo locations
We are headquartered in Leeds and located across the UK in Edinburgh, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide, so don't let location hold you back from applying. We welcome candidates from all over the UK who possess the flexibility to work from any of our locations. Plus, we offer a generous relocation support package of up to £8k to help make your move a smooth one. It's worth noting that, given the dynamic nature of our business, you may be required to work on-site at client locations or from your own home.

About The Role
Hippo is seeking a proactive and commercially astute Account Manager to join our team and support our growth across either our education, health or central government portfolios. Working directly with the client, Hippo delivery and commercial teams you will play a crucial role in the management and development of our client partnerships, including our major clients, which include the NHS, Department for Education, Department for Work and Pensions, Ministry of Justice and the Home Office.
This role requires experience operating in a professional services or delivery environment and is perfect for someone who is eager to further develop their professional and commercial skills in a supportive culture. Your primary focus will be on maintaining run-rate revenue, and helping to identify further growth opportunities.
The is a hybrid role with travel across our offices and client locations as required.
What you’ll do:

- Be accountable for the creation and acceptance of project briefs and Statements of Work (SOWs) that clearly define client requirements, budgets, and timelines, and are approved before project initiation.
- Take responsibility for securing project extensions and renewals of existing work for existing clients.
- Assist, and sometimes lead, in regular client meetings and workshops, helping to gather insights and feedback to strengthen the client relationships.
- Interface with partners to create appropriate SOWs and manage any applicable SLAs.
- Act as an initial point of contact for resolving commercial challenges, coordinating with internal teams to address these effectively and escalate as needed.
- Keep systems up to date with all relevant client information (deals, contacts, KPIs including value adds etc) and provide accurate reporting.
- Take direct accountability for the management of key accounts and as part of the account team working with strategic accounts.
- Provide day-to-day support, working with Hippo Delivery, in addressing and resolving client issues,
- Contribute to, and help deliver, the development of account strategies and plans, ensuring they align with both client goals and Hippo’s business objectives.

About the Candidate:
We are looking for a proactive and enthusiastic candidate, ideally with experience within digital transformation.

- Experience in a role with commercial exposure, preferably within a professional services organisation
- Demonstrated ability to assist in building and maintaining strong client relationships, with experience in supporting client management and issue resolution.
- A high level of quality throughout all aspects of work, including the creation of commercial contracts and any documentation.
- The ability to self-start and drive a deal from the initial proposal through to the winning of the deal, as well as the completion of the delivery and handling and extensions or renewals.
- Strong financial planning and reporting skills, with an understanding of managing account budgets and supporting financial targets.
- Adaptable written and verbal communication styles, with the ability to present and influence key stakeholders effectively.
- Proactive in identifying opportunities, issues, and risks, and adept at supporting the development and implementation of solutions.
- Capable of managing multiple priorities simultaneously, with strong attention to detail and a focus on delivering high-quality results.

About The Company
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions

- Flexible benefits scheme with options of:

- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting

Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
Hi, we’re Hippo.
At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.
We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.
Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.
Hippo locations
We are headquartered in Leeds and located across the UK in Edinburgh, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide, so don't let location hold you back from applying. We welcome candidates from all over the UK who possess the flexibility to work from any of our locations. Plus, we offer a generous relocation support package of up to £8k to help make your move a smooth one. It's worth noting that, given the dynamic nature of our business, you may be required to work on-site at client locations or from your own home.

About The Role
Hippo is seeking a highly skilled Senior Java Developer to join our Managed Services team. You will be responsible for maintaining and enhancing the infrastructure of multiple client environments, ensuring reliability, scalability, and optimal performance. Your expertise in Java (particularly Spring Boot) and AWS will be critical in supporting our clients’ platforms and driving forward technical solutions.

As a Senior Java Developer at Hippo, you'll be a key contributor within a multi-disciplinary team, working on digital solutions that deliver real value to users. You’ll collaborate with internal teams and clients to provide technical leadership and hands-on engineering, guiding platform development and operational excellence.

Requirements of the Role

- Collaborate with cross-functional teams to design, build, and maintain user-centred solutions that meet client requirements.
- Ensure the reliability and scalability of platforms through monitoring, troubleshooting, and proactive maintenance.
- Lead the design and management of infrastructure deployment pipelines, addressing issues and challenges before they impact operations.
- Maintain strong client relationships by providing clear communication, updates, and technical expertise.
- Serve as a subject matter expert (SME) on platform engineering, infrastructure management, and cloud services.
- Mentor and support other engineers in the team, fostering a culture of learning and continuous improvement.

About the Candidate:
We need people who are open to new technologies, quick to adapt, and quick to learn. If you don’t have one of the following please apply and we can discuss in more detail.

Required Skills and Experience

- Strong experience in Java development, with deep knowledge of Spring Boot and associated libraries.
- Experience with AWS services and infrastructure, including hands-on experience with provisioning and managing cloud environments.
- Experience in a range of architecture approaches, containerization, and building scalable, resilient systems.
- Expertise in designing and implementing CI/CD pipelines using tools such as Github Actions, CircleCI, AWS CodeBuild, or similar.
- Familiarity with Infrastructure as Code (IaC) practices using tools like Terraform, Pulimi, AWS CDK, or similar.
- Proven ability to work within Agile methodologies (Scrum, Kanban) and a Test-Driven Development (TDD) environment.
- Strong communication skills, capable of engaging both technical and non-technical stakeholders.
- Experience in managing multiple client environments, ensuring stability, scalability, and performance optimisation.

Desirable Skills and Experience

- Understanding of front-end technologies (HTML, CSS, JavaScript) and how they integrate with back-end systems.
- Familiarity with alerting and monitoring tools such as Prometheus, Grafana, and PagerDuty for real-time monitoring and alert management.
- Understanding and experience with IT Service Management (ITSM) tools and processes, including ticket management systems (e.g., HaloPSA).
- Experience with Python development.
- Knowledge of Node.js, particularly in building and maintaining AWS Lambda functions.
- Understanding of authentication and identity management solutions, including OAuth2 and related technologies.

About The Company
As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

- Contributory pension scheme (Hippo 6% with employee contributions of 2%)
- 25 days holiday plus UK public holidays
- Perkbox access for a wide range of discounts
- Critical illness cover
- Life assurance and death in service cover
- Volunteer days
- Cycle-to-work scheme for the avid cyclists
- Salary sacrifice electric vehicles scheme
- Season ticket loans
- Financial and general wellbeing sessions

- Flexible benefits scheme with options of:

- private health cover
- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting

Diversity, Inclusion and Belonging at Hippo
At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.

Hi, we’re Hippo.

At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.

Hippo locations
We are headquartered in Leeds and located across the UK in Edinburgh, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide, so don't let location hold you back from applying. We welcome candidates from all over the UK who possess the flexibility to work from any of our locations. Plus, we offer a generous relocation support package of up to £8k to help make your move a smooth one. It's worth noting that, given the dynamic nature of our business, you may be required to work on-site at client locations or from your own home.