Total 8 job vacancies by F1rst Commercial Recruitment

If you have solid Contracts Administration experience and ideally enjoy working in a small business where you play a central part, then this job may well be of interest.

Based in Wigan, this small business has lots of customers to support and a number of engineers that need your help. There is plenty to keep you busy, along with lots of organising and pulling things together for the business owner and wider team.

With this in mind, it’s really important that being organised, IT literate and experienced working in a busy admin role is familiar ground to you, and you are able to get to grips with the intricacies of contract administration in a compliance driven industry. This role is also fully office based, not hybrid.

The company is going from strength to strength, growing year on year and this position has come about due to this continued growth and subsequent increased workload. There is one other administrator who will train you and will then be going on maternity leave initially. When she returns, the workload will be shared and is likely to include some accounts/invoicing functions.

There are always technological advances in their industry too, so as the role develops, and if you want it, there could be the opportunity to develop your skills and experience further to align with the service delivery customers expect.

Main duties to include:
• Full range of administration support to the engineers and manager
• Raising jobs on ‘Simpro’ system (training given)
• Creating quotes/estimates and following up
• Scheduling engineers and service jobs
• Ordering parts
• Monitoring jobs, progress, issues and approving times
• Keeping the clients informed of progress/status and dealing with questions/queries
• Invoicing completed jobs
• Organising return visits, labour and equipment when required
• Uploading job packs onto the system (pictures, job cards, test certificates, invoices etc)
• Keeping systems up to date at all times
• General office duties

We are looking for:
• Solid Administrative experience (ideally within electrical/building industry)
• Ability to work on own initiative and manage own workload
• Experience of SimPro ideally although the ability to find your way around new systems reasonably quickly is OK
• Confident using MS Word, Excel and Outlook
• Very organised and able to work to deadlines
• Good communication skills (verbal and written)
• Happy to undertake a variety of tasks as typically needed in a small business as well as General office admin work and answering the phone
• Comfortable working in a very small team
• Happy to be purely office based

In return you can expect:
• Salary: £23k-£25k (dependant on experience)
• Hours: 8.30 – 4.30pm Mon-Thur and 3pm Fri (38 hrs)
• Holidays: 21 days + Bank Holidays (Xmas off)
• Uniform
• Private Healthcare Scheme after 6 months
• Free parking
• Stable company
• Team building events
• Training and development

If you are interested in this position, please contact Sharon or Rachel on: 0161 359 3111 or email a copy of your CV using the link.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Are you a Sales Engineer or Field Sales person with a flair for building relationships and capitalising on strong account management?

Or maybe you have a solid service sales background and want to work for an organisation that values your sales skills and pays well when you achieve your sales targets.

Either way, this is a great role covering the Midlands and East Midlands and supporting both existing and new customers with maintenance, repairs, renewals, rentals and turnkey installations of a range of HVAC systems.

The role involves providing customer value through technical and commercial expertise and expanding the percentage of customers with direct service agreements from an installed base of equipment or turnkey installations.

You really do need to be an excellent relationship builder for this role, who enjoys visiting a wide client base regularly to identify new, existing or future opportunities and working in a very busy role to specific targets.

A large part of this job (80%) is supporting existing clients with renewals, quotes, repairs, servicing etc. The rest is new business and building up your pipeline of leads. With this in mind, you will need to be quite methodical in managing your territory but with the ability to change your plan/day if a customer/prospect needs you. It is a busy and full on role that needs someone who is incredibly proactive in supporting their territory.

Main duties to include
• Maintain and grow the territory to maximise consistent customer/order acquisition
• Acquire customers and orders for service products
• Convert leads into opportunities and manage the sales process
• Identify and develop opportunities with existing and new customers
• Prepare and present proposals, ensuring high customer satisfaction
• Foster customer growth and loyalty through continuous support
• Maintain updated customer database
• Implement regional and local service business programs
• Achieve sales and customer development targets
• Develop and execute account-specific project plans
• Assist customers with technical questions on systems and products

We are looking for:

• Regional or Sales Engineer experience, ideally within the HVAC or engineering sales sector
• Stable sales background
• Relationship builder with resilience and a positive, friendly approach
• Ability to adapt to varying levels of customer
• Experience covering the Midlands territory
• Motivated to deliver, with an innovative approach
• Familiar with utilising CRM and MS Office software
• Attention to detail and excellent collaboration skills
• Demonstrated mechanical and electrical knowledge/understanding

In return you can expect:

• £45-58k basic
• 20% annual bonus (uncapped)
• Company car or car allowance
• Laptop/Mobile
• 26 days hols + Bank Hols
• Defined pension contribution plan
• Life Assurance
• Private medical scheme
• Continued professional development support
• Plus more

If you are passionate about engineering sales and customer development, as well as making good money from the effort you put in, we’d like to hear from you. Give Sharon a call on: 0161 359 3111 or email a copy of your CV using the link.

If you have solid Contracts Administration experience and ideally enjoy working in a small business where you play a central part, then this job may well be of interest.

Based in Wigan, this small business has lots of customers to support and a number of engineers that need your help. There is plenty to keep you busy, along with lots of organising and pulling things together for the business owner and wider team.

With this in mind, it’s really important that being organised, IT literate and experienced working in a busy admin role is familiar ground to you, and you are able to get to grips with the intricacies of contract administration in a compliance driven industry. This role is also fully office based, not hybrid.

The company is going from strength to strength, growing year on year and this position has come about due to this continued growth and subsequent increased workload. There is one other administrator who will train you and will then be going on maternity leave initially. When she returns, the workload will be shared and is likely to include some accounts/invoicing functions.

There are always technological advances in their industry too, so as the role develops, and if you want it, there could be the opportunity to develop your skills and experience further to align with the service delivery customers expect.

Main duties to include:
• Full range of administration support to the engineers and manager
• Raising jobs on ‘Simpro’ system (training given)
• Creating quotes and following up
• Scheduling engineers
• Ordering parts
• Monitoring jobs, progress, issues and approving times
• Keeping the clients informed of progress/status and dealing with questions/queries
• Invoicing completed jobs
• Organising return visits, labour and equipment when required
• Uploading job packs onto the system (pictures, job cards, test certificates, invoices etc)
• Keeping systems up to date at all times
• General office duties

We are looking for:
• Solid Administrative experience (ideally within electrical/building industry)
• Ability to work on own initiative and manage own workload
• Experience of SimPro ideally although the ability to find your way around new systems reasonably quickly is OK
• Confident using MS Word, Excel and Outlook
• Very organised and able to work to deadlines
• Good communication skills (verbal and written)
• Happy to undertake a variety of tasks as typically needed in a small business as well as General office admin work and answering the phone
• Comfortable working in a very small team
• Happy to be purely office based

In return you can expect:
• Salary: £23k-£25k (dependant on experience)
• Hours: 8.30 – 4.30pm Mon-Thur and 3pm Fri (38 hrs)
• Holidays: 21 days + Bank Holidays (Xmas off)
• Uniform
• Private Healthcare Scheme after 6 months
• Free parking
• Stable company
• Team building events
• Training and development

If you are interested in this position, please contact Sharon or Rachel on: 0161 359 3111 or email a copy of your CV using the link.

Based in Stockport, this SME Manufacturer is looking for an experienced, highly capable sales admin/customer support person who has a background in manufacturing or engineering, is used to playing a bigger part in a smaller company and wants a stable role they can grow into.

This role is very much a 'voice of the customer' role and involves looking after and supporting both existing and new accounts with their sales and service needs.

It’s a high-level, sometimes complex, customer support role that involves a wide mix of sales admin, account management, plenty of customer interactions, sales order processing, dealing with and chasing couriers, orders and shipments, as well as ensuring you understand production schedules so that you can plan ahead with your customer and deliver an outstanding experience.

You really do need to be great at managing your own workload, supporting others with theirs, and keeping the customer happy!

With this in mind, it’s not a job for anyone as it’s very involved and sometimes complex, but certainly one you can make your own.

So if you’re interested in working for a well-established, successful, modern manufacturing business where you get to manage customer expectations, liaise with production, and ensure customer satisfaction, this just might be the job you’ve been looking for.

The company has low staff turnover, strong company values and a modern manufacturing working environment with significant investment in new equipment to continue to support its aim of being a flexible, fast turnaround, batch manufacturing provider.

Main duties to include:

• Being the primary contact for circa 50 customers and counting
• Handle customer enquiries, order placements, delivery confirmations and invoicing
• Proactively engaging customers to maximise order placements and forecast future orders
• Maintain high levels of customer satisfaction throughout
• Adjust pricing for repeat business based on cost variations
• Coordinate with external suppliers and internal teams to support production planning
• Collaborate with production, quality, and warehouse teams to optimise delivery and production output

Skills needed:

• Solid experience supporting customers in an SME manufacturing environment
• Excellent organisational and communication skills
• Ability to build rapport with customers, suppliers and external contacts
• Capable of working independently and under some time pressure in a results-driven environment
• Ability to take ownership of the customer experience and be the ‘voice of the customer’ to ensure quality service is consistently delivered
• Strong team working abilities
• Knowledge of manufacturing processes and continuous improvement techniques would be advantageous

In return you can expect:

• Circa £35-£38k salary
• 39 hours per week with the option of flexible starts
• Holidays rising with service
• Contributory pension
• Plus other benefits

If you are interested in this position, please contact Rachel or Sharon on 0161 359 3111 or email a copy of your CV using the link.

Are you a Service Sales Engineer or Sales Engineer with a flair for building relationships and capitalising on strong account management?

Or maybe you have a solid field sales background and want to work for an organisation that values your sales skills and pays well when you achieve your sales targets.

Either way, this is a great role covering the Midlands and East Midlands and supporting both existing and new customers with maintenance, repairs, renewals, rentals and turnkey installations of a range of HVAC systems.

The role involves providing customer value through technical and commercial expertise and expanding the percentage of customers with direct service agreements from an installed base of equipment or turnkey installations.

You really do need to be an excellent relationship builder for this role, who enjoys visiting a wide client base regularly to identify new, existing or future opportunities and working in a very busy role to specific targets.

A large part of this job (80%) is supporting existing clients with renewals, quotes, repairs, servicing etc. The rest is new business and building up your pipeline of leads. With this in mind, you will need to be quite methodical in managing your territory but with the ability to change your plan/day if a customer/prospect needs you.

Main duties to include:

• Maintain and grow the territory to maximise consistent customer/order acquisition
• Acquire customers and orders for service products
• Convert leads into opportunities and manage the sales process
• Identify and develop opportunities with existing and new customers
• Prepare and present proposals, ensuring high customer satisfaction
• Foster customer growth and loyalty through continuous support
• Maintain updated customer database
• Implement regional and local service business programs
• Achieve sales and customer development targets
• Develop and execute account-specific project plans
• Assist customers with technical questions on systems and products

We are looking for:

• Regional or Sales Engineer experience, ideally within the HVAC or engineering sales sector
• Stable sales background
• Relationship builder with resilience and a positive, friendly approach
• Ability to adapt to varying levels of customer
• Experience covering the Midlands territory
• Motivated to deliver, with an innovative approach
• Familiar with utilising CRM and MS Office software
• Attention to detail and excellent collaboration skills
• Demonstrated mechanical and electrical knowledge/understanding

In return you can expect:

• £45-58k basic
• 20% annual bonus (uncapped)
• Company car or car allowance
• Laptop/Mobile
• 26 days hols + Bank Hols
• Defined pension contribution plan
• Life Assurance
• Private medical scheme
• Continued professional development support
• Plus more

If you are passionate about engineering sales and customer development, as well as making good money from the effort you put in, we’d like to hear from you. Give Sharon a call on: 0161 359 3111 or email a copy of your CV using the link.

Suppose you have a quality manager background or are currently in a quality assurance role supporting a quality manager but have nowhere to go in your current company. In that case, this role might have the makings of the career you are looking for.

If working for a well-established, successful, modern manufacturing business in a Quality role is something you are looking for, we have a great career opportunity.

Based in Stockport, this SME Manufacturer is looking for a forward-thinking, hands-on Quality Manager who can lead the quality department to further success.

The company is ISO:9001 accredited and will be investing in further accreditations in the not-too-distant future to demonstrate its environmental credentials via ISO:14001.

The company has low staff turnover, strong values and a modern manufacturing working environment with significant investment in new equipment to continue to support its aim of being a flexible, fast turnaround, batch manufacturing provider.

This is an integral role, reporting directly to the Head of Operations and with significant freedom to deliver desired outcomes.

With this in mind, we are looking for someone who has a genuine desire to get a company to WCM standards, can motivate and build a successful team that works to robust quality outputs, has a constant eye on continuous improvement and can work closely with other senior leadership to achieve and maintain ISO:14001 and world-class standards.

If you have experience in a similar role but without the autonomy and are looking to take the next step forward in your career, this role really could take you there.

Key Responsibilities:

• Manage and ensure compliance with the Quality Management System (ISO 9001)
• Lead daily safety and quality activities, ensuring adherence to HSE regulations
• Investigate and resolve customer complaints and drive continuous improvement initiatives
• Coordinate environmental activities to help the company attain ISO 14001
• Promote a safety culture and ensure compliance with safety regulations
• Oversee quality assurance processes and conduct supplier audits

Main duties to include:

• Report daily KPIs on quality performance
• Support new product introduction (NPI) processes
• Drive health and safety improvements and manage risk assessments
• Supporting business initiatives to improve quality, safety, people, programs and cost delivery
• Provide training and support to staff, promoting teamwork and development

Skills needed:

• Solid experience in managing Quality in an SME manufacturing environment
• Experience in an ISO 9001 regulated environment
• Hands on capabilities
• Solid people skills
• A NEBOSH qualification would be desirable
• Driver essential as there will be the occasional visit to customer sites

In return you can expect:

• Circa £45-£50k salary
• 39 hours per week with the option of flexible starts
• Potential Bonus
• Holidays rising with service
• Contributory pension
• Plus other benefits

If you are interested in this position, please contact Rachel on 0161 359 3111 or email a copy of your CV using the link.

This well established, successful, modern manufacturing business based in Stockport is looking for a forward thinking, hands on QSHE manager who has the capability to lead the quality and safety department to further success.

The company is ISO:9001 accredited and is currently investing in a further accreditation to demonstrate its environmental credentials via ISO:14001.

They have a low staff turnover, strong values and a modern manufacturing working environment with significant investment in new equipment in order to continue to support its aim of being a flexible, fast turnaround, batch manufacturing provider.

This is an integral role, reporting directly into the Head of Operations and with significant freedom to deliver on desired outcomes.

With this in mind, we are looking for someone who has a genuine desire to get a company to WCM standards, can motivate and build a successful team that work to robust quality outputs, has a constant eye on continuous improvement and can work closely with other senior leadership to achieve and maintain ISO:14001 and world class standards.

If you have experience in a similar role but without the autonomy and are looking to take the next step forward in your career, this role really could take you there.

Key Responsibilities:

• Manage and ensure compliance with Quality Management System (ISO 9001)
• Lead daily safety and quality activities, ensuring adherence to HSE regulations
• Investigate and resolve customer complaints and drive continuous improvement initiatives
• Coordinate environmental activities to attain and maintain ISO 14001
• Promote a safety culture and ensure compliance with safety regulations
• Oversee quality assurance processes and conduct supplier audits

Main duties to include:

• Report daily KPIs on quality performance
• Support new product introduction (NPI) processes
• Drive health and safety improvements and manage risk assessments
• Supporting business initiatives to improve quality, safety, people, programs and cost delivery
• Provide training and support to staff, promoting teamwork and development

Skills needed:

• Experience in managing Safety and Quality in a manufacturing environment
• Management experience in an ISO 9001 regulated environment
• Hands on capabilities
• Solid people skills
• A NEBOSH qualification would be desirable

In return you can expect:

• Circa £46-£52k salary
• 39 hour week (flex start time)
• Bonus
• Holidays rising with service
• Contributory pension
• Plus other benefits

If you are interested in this position, please contact Sharon on: 0161 359 3111 or email a copy of your CV using the link.

If you have been a Service Administrator (ideally within an engineering or manufacturing office environment) and understand how to co-ordinate jobs, repairs and engineers, and you enjoy pulling everything together then this job might be just for you.

• Immediate start available
• Pay between: £13-£15 per hour
• 37.5 hours per week
• Manufacturing company
• Hybrid role (3 days office based in Salford Quays)

This is for a very busy manufacturing company based in Salford Quays.

Due to demand and workload, they require temporary service administrator (repairs) to support their Service Department for around three months.

This could suit a student but ONLY if you are able to commit 'full time' (37.5 hours per week) until the end of September.

Also worth bearing in mind that this role could become a permanent position, but our client is not in a position to guarantee anything more than ongoing temp work at the moment.

The role is to help co-ordinate repairs and input relevant information and data onto the system so that repairs and servicing can be carried out effectively and efficiently from the UK to their Repair Centre in Europe.

Duties will involve preparing quotations and arranging collection of faulty/damaged warranty covered instruments from customer site to the Service Centre.

You would be inputting the customers’ orders, checking if goods are within warranty periods, checking against serial numbers, raise relevant action plans, process order onto the in-house system, arrange collection of parts/goods, document the problem and organise replacements as appropriate or advising that product out of warranty.

You would be liaising with clients, Europe and internal staff members via phone and email so excellent communication skills are required and you need to be very comfortable using the phone as well as email.

Attention to detail and experience within a service repair/administration role is also essential as there is limited time to train beyond the obvious due to workload.

If you have worked in a Service Department where you have had to deal with repairs, and are available for work reasonably quickly, please give Rachel a call to find out more or apply using the link today.