Total 76 job vacancies by Exclusive Hotels

In a Nutshell

Royal Berkshire Hotel is looking for a dedicated Reservations and Events Co-ordinator to join our dynamic team. In this role, you will consistently project a positive image of our hotel to the public and maintain open communication with your Head of Department to ensure smooth operations.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do, but lots of fun

• Ensure prompt and professional replies to all e-mails and phone calls.
• Taking enquiries and inputting reservations into the system.
• Anticipate guests’ needs where possible to enhance the quality of service and positively promote sales to maximise revenue.
• Operate and maintain the trace systems for reservations and ensure daily checks are completed.
• Refer any business that the hotel is unable to accommodate to the sister properties
• Generate and assist in up selling hotel services and facilities in addition to bedroom sales.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Pass on all relevant leads to the Sales Team to drive group business.
• Assist the Reservations Supervisor and Revenue and Sales Manager in any other areas as and when required.
• To support the sales and operational teams in delivering exceptional standards
• To ensure that all events are run to our agreed standards
• To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

Are you right for us?

The ideal candidate will have;

• Exceptional organisational skills.
• A professional and friendly telephone manner.
• The ability to work well under pressure.
• Excellent team working skills.
• A high standard of PC skills.
• Confidence in working to their own initiative.

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

As Spa Housekeeping Supervisor you will ensure that the Spa Housekeeping Team are supervised on the floor ensuring all treatment rooms and public areas are cleaned and serviced to the required standard, and be aware of Security, Health and Safety, whilst exceeding our customers' expectations.

You will be passionate about delivering professional, efficient and exceptional guest service at all times and will also possess strong organisational skills with a keen eye for detail.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots of fun and Lots to do

• Ensure smooth running of guest journey in Spa.
• Ensure all Spa public areas are always cleaned to the required high standards.
• Maintain grooming standards of The Spa housekeeping team.
• Ensuring the efficiency of Housekeeping – all equipment in working order, reporting faults, ensuring actions followed through, assisting the FOH Manager creating processes and procedures to ensure smooth running of the Housekeeping Team.
• Ensure the department is full stocked with supplies and audit the stock on a quarter basis.
• Maximise all revenue generating opportunities through training of what is on offer at the Spa and in Botanica.
• Assist with the training and development of team and ensure the Spa Health and Safety training and is up to date.
• Adapt the rota in emergencies & the absence of the FOH Manager & Duty Manager.
• Champion housekeeping for the Spa.

Are you right for us?

Our successful Housekeeping Supervisor will have;

• Previous Housekeeping Supervisory experience from within a luxury hotel or Spa environment.
• Knowledge of the luxury hotel/Spa market and associated standard levels.
• A natural desire to exceed the expectations of guests and colleagues.
• A proactive stance to always look to improve standards and service.
• An innovative and inspiring approach with a keen eye for detail.
• Great organisational skills.
• Effective communication skills.
• A confident, warm and welcoming personality.
• Impeccable grooming, flexibility in attitude, approach and working hours (to include weekends and evenings).

We do operate seven days a week so you must be flexible with your availability and prepared to work a variety of shifts (including start times of 6.00am and close times of 10.00pm).

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Food & Beverage Assistant to help create happiness in amazing places by ensuring our guests receive a rapturous welcome whilst enjoying our dining experiences. Breakfast, lunch, afternoon tea and dinner are served at our guest’s convenience, whether formally in the hotel, or alfresco on the terrace, or picnic in the grounds.

Our guests always comment on our friendly and hospitable staff who can’t be faulted, as they deliver impeccable service, accommodating their every need. (Just take a look at Trip Advisor - Do you fancy joining this team?)

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do but lots of fun

As a Food and Beverage Assistant you will be responsible for Mise-en-Place ensuring that restaurants have sufficient quantities of cutlery and crockery for service and making sure the restaurant is prepared to entertain our guests. During the course of service you will support and assist the restaurant team with the delivery of food from the kitchen to the appropriate section.

Are you right for us

• A passion for pleasing to ensure our guests has a happy experience.
• Previous experience as a Food and Beverage Assistant / Waiter ideally gained in a similar environment.
• An interest, and appreciation of fine food & wine
• Confident communicator – important to liaise with your guests and your other team members.

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

Latymer - Pennyhill Park’s fine dining restaurant offering bold flavours in dishes using locally sourced ingredients inspired by the seasons. Awarded a Michelin star for 2021 and 4 AA Rosettes, you can experience exquisite tasting menus for dinner.

Head Chef Steve Smith is widely regarded as one of the most inventive and gifted chefs of his generation. Renowned for his modern British cooking, founded on using the finest seasonal ingredients available. Steve has held a Michelin star for the last twenty years, also earning Five AA Rosettes, 8/10in the Waitrose Good Food Guide and winning a Catey Award for Chef of the Year in 2014.

We currently have an exciting opportunity for a Food & Beverage Assistant to join the front of house restaurant team and help deliver these amazing dishes.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary and benefits
• 29 days holiday (increasing with length of service)
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and committed to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do but lots of fun

The Food & Beverage Assistant will be responsible for:

• Prepare and equip the restaurant and private dinning room ready for service.
• Support and assist the restaurant team with the delivery of food from the kitchen to the appropriate section
• Clear trays and plates from tables.

Are you right for us?

Our successful Food & Beverage Assistant will have;

• Basic food and drink knowledge
• Positive, can do attitude
• Flexibility to work shift patterns
• Ability to work in a team
• The ability to work under pressure and to multi task
• A professional and proactive approach to guest service
• Immaculate presentation at all times

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Sous Chef at The Latymer Restaurant.

Latymer - Pennyhill Park’s fine dining restaurant offering bold flavours in dishes using locally sourced ingredients inspired by the seasons. Awarded a Michelin star for 2021 and 4 AA Rosettes, you can experience exquisite tasting menus for dinner.

Head Chef Steve Smith is widely regarded as one of the most inventive and gifted chefs of his generation. Renowned for his modern British cooking, founded on using the finest seasonal ingredients available. Steve has held a Michelin star for the last twenty years, also earning Five AA Rosettes, 8/10in the Waitrose Good Food Guide and winning a Catey Award for Chef of the Year in 2014.

If you are answering yes, to any of the above, then we want to hear from you!

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary and benefits
• 29 days holiday (increasing with length of service)
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and committed to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do, but lots of fun

The Sous Chef will be responsible for…

• To ensure smooth running of kitchen operation at all times
• Understanding of and implementation of sound stock control
• Good communication skills within the kitchen and with other departments.
• To be guest focused at all times and show willingness to be flexible to fit in with business/and event requirements.
• Assist the Exec/Head Chef in menu writing, planning and be proactive in assessing current industry trends and initiatives for your section
• Make sure the standard of food and service are executed to the highest standard at all times
• To run the kitchen in the absence of the Exec/Head chef
• Ordering of stock as necessary in conjunction with the head chef
• To Ensure all financial aspects of the kitchen management are adhered to in particular carry out all costings within the budget levels
• Management of food flash, processing of invoices and upkeep of revenue figures in the absence of the Executive chef
• Controlling food wastage and shrinkage
• Maintain the highest levels of food hygiene and health and safety at all times.
• To set s professional standard of conduct of the highest standards of customer care and to ensure that all staff give guest satisfaction
• Assist in recruitment of the right staff, working with Executive Head chef and HR department
• Ensure every new starter in the kitchen follows a comprehensive induction plan in their first 3months
• Support and monitor training and development of all staff in kitchen
• Report any problems to the Exec/head chef
• Carry out any reasonable request by the Exec /Head chef or general manager

Are you right for us?

Our successful Sous Chef will have;

• A proven, successful background from within a similar luxury hospitality environment - Michelin star or multi rosette experience is essential
• A true passion for food
• Ability to lead a team
• Financial Acumen
• Ability to improve standards and implemented new ideas
• Initiative and creativity
• Effective communication skills

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Shift Engineer for our Spa here at Pennyhill Park. Working alongside the rest of the maintenance team, you will ensure that all facilities within the Spa are maintained to the highest standards. By carrying out PPM, your job will be vital to ensure that our guests have an enjoyable and memorable experience.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do but lots of fun

• Ensure that all Health and Safety & statutory requirements are carried out in a timely manner and all records kept up to date and recorded accordingly.
• Make sure plant and controls within the Spa are serviced/ maintained and kept in full working condition.
• Carry out any PPM on all Spa plant rooms and public area’s
• All public areas within the Spa are maintained to the highest standard possible ensuring that customer (internal and external) needs are met and exceeded.
• Assist in the training and development of all team members within the department.
• Support the department with any project or task being carried out within the Hotel when required.
• Build a good rapport with external contractors to ensure servicing and maintenance of all plant goes smoothly and to ensure that any call outs placed are responded to in a timely manner.
• Knowledge of BMS systems

Are you right for us?

Our ideal Maintenance Shift Engineer will have;

• Previous experience of working within a Hotel/ Spa maintenance team
• A recognised qualification in Pool Plant Operator certificate
• PWTAG qualification is desirable not essential
• A proactive approach
• Ability to work well in a team and independently
• Great organisational skills and able to work to tight deadlines
• Able to work productively in an ever changing environment
• Flexible – call out cover required

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Night Porter who will be responsible for the Hotel, the guests and the operation during the night period and to ensure the safety and security of all guests and team members.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

The Exclusive Collection is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Exclusive Collection Equal Opportunities and Diversity Policy is available on request.

Lots to do but lots of fun

The Night Porter will be responsible for;

• The Hotel and its residents during the shift
• Maintaining and enhancing luxury standards at all times
• Running and balancing the Night Audit process
• Night bar and Room Service
• Running all emergency evacuations and procedures as per the standards
• Answering any guest queries or questions
• Security of the property and the guests
• Answering switchboard
• Checking guests in and out of the hotel
• Adhering to all health and safety regulations
• Maintaining standards of Cleanliness within the hotel
• Reporting of any maintenance faults
• Demonstrate good attention to detail

Are you right for us?

You will have...

• Outstanding customer service skills
• Previous experience in a similar operation
• Excellent customer service techniques
• A responsible and detail oriented approach to tasks
• Ability to work alone
• To have a great personality and be genuine, approachable and attentive.
• Excellent spoken English.
• Computer skills.
• Positive attitude

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Food & Beverage Assistant to help create happiness in amazing places by ensuring our guests receive a rapturous welcome whilst enjoying our dining experiences. Breakfast, lunch, afternoon tea and dinner are served at our guest’s convenience, whether formally in the hotel, or alfresco on the terrace, or picnic in the grounds.

Our guests always comment on our friendly and hospitable staff who can’t be faulted, as they deliver impeccable service, accommodating their every need. (Just take a look at Trip Advisor - Do you fancy joining this team?)

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do but lots of fun

As a Food and Beverage Assistant you will be responsible for Mise-en-Place ensuring that restaurants have sufficient quantities of cutlery and crockery for service and making sure the restaurant is prepared to entertain our guests. During the course of service you will support and assist the restaurant team with the delivery of food from the kitchen to the appropriate section.

Are you right for us

• A passion for pleasing to ensure our guests has a happy experience.
• Previous experience as a Food and Beverage Assistant / Waiter ideally gained in a similar environment.
• An interest, and appreciation of fine food & wine
• Confident communicator – important to liaise with your guests and your other team members.

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Guest Services Assistant who will deliver exceptional service throughout the entire guest journey. You’ll be the first to greet our guests so strong customer service skills are a must!

Rooming our guests on arrival and providing them with information on the hotel, local amenities and services will be key tasks in this exciting role.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

· Competitive salary, benefits and we pay above the Real Living Wage Employer.

· 29 days holiday (increasing with length of service)

· 50% Discount on food and beverage across all Exclusive properties

· Really big discounts of room nights across all Exclusive properties

· PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.

· Meals on duty provided for free

· Recognition and rewards scheme

· Access to our learning platform including great training and development programs.

· B Corp accredited and commitment to improving our People, Product and Planet.

· Cycle to work scheme

Lots to do, but lots of fun

The Guest Services Assistant will be responsible for ....................

• Meeting and greeting guests to ensure they receive a warm welcome, and are provided with all the relevant information they need for their stay
• Manage arrivals and departure process, ensuring that all guest and function accounts are correct and settled at the time of departure
• To provide consistent and personal guest service that creates repeat custom
• Anticipate the guest needs, respond promptly and create innovative solutions to any issues that may arise
• To provide courteous and professional service, using guests’ names at every opportunity

Are you right for us?

Out ideal Guest Services Assistant will have:

• A confident, warm and welcoming personality
• Impeccable grooming
• A natural desire to serve and exceed expectations of guests and colleagues
• A proactive stance to always look to improve standards and service
• An innovative and inspiring approach with a keen eye for detail
• Great organisational skills
• Effective communication skills
• Working knowledge of computers and Microsoft office packages
• Excellent command of the English language both written and verbal
• Flexibility in attitude, approach and working hours

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Food and Beverage Supervisor to be responsible for leading the shift, supervising the Food and Beverage team and supporting the Food & Beverage Management team.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Cycle to work scheme

Lots to do, but lots of fun

Our successful F&B Supervisor will be responsible for

• Leading the shift
• Supervising the Food and Beverage team
• Opening and closing of the business
• Serving guests food or beverage
• Running events such as private dining
• Supporting and developing team members
• Setting an excellent example to others within the team.

Are you right for us?

Our Successful F&B Supervisor will have

• Experience within a Food and Beverage environment
• Supervisory experience will be a distinct advantage
• Ability to deliver a consistently high standard of customer service in a busy environment.
• A positive attitude towards work
• Smart appearance
• Ability to communicate at all levels.
• Be highly organised
• Have an eye for detail
• Possess a strong knowledge of food and drinks.

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Night Porter who will be responsible for the Hotel, the guests and the operation during the night period and to ensure the safety and security of all guests and team members.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Cycle to work scheme

Lots to do but lots of fun

The Night Porter will be responsible for;

• The Hotel and its residents during the shift
• Maintaining and enhancing luxury standards at all times
• Running and balancing the Night Audit process
• Night bar and Room Service
• Running all emergency evacuations and procedures as per the standards
• Answering any guest queries or questions
• Security of the property and the guests
• Answering switchboard
• Checking guests in and out of the hotel
• Adhering to all health and safety regulations
• Maintaining standards of Cleanliness within the hotel
• Reporting of any maintenance faults
• Demonstrate good attention to detail

Are you right for us?

You will have...

• Outstanding customer service skills
• Previous experience in a similar operation
• Excellent customer service techniques
• A responsible and detail oriented approach to tasks
• Ability to work alone
• To have a great personality and be genuine, approachable and attentive.
• Excellent spoken English.
• Computer skills.
• Positive attitude

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Maintenance Assistant to ensure that the Hotel, to include plant, fixtures and fittings are maintained to the highest standard through both planned and reactive maintenance, adhering to Heath, Safety and other legal requirements, whilst supporting the Hotel and services offered. Management of capital projects and specific projects as assigned.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

· Competitive salary, benefits and we pay above the Real Living Wage.

· 29 days holiday (pro-rata & increasing with length of service)

· We operate a discretionary service charge system.

· 50% Discount on food and beverage across all Exclusive properties

· Really big discounts of room nights across all Exclusive properties

· PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.

· Meals on duty provided for free

· Recognition and rewards scheme

· Access to our learning platform including great training and development programs.

· Free gym access + where available dedicated classes.

· B Corp accredited and commitment to improving our People, Product and Planet.

· Free downloads to newspapers, magazines and books

· Cycle to work scheme

Lots to do, but lots of fun

The Maintenance Engineer will be responsible for…

• To carry out planned preventative maintenance on hotel associated plant and equipment.
• To keep the technical library updated at all times with regard to PPM and emergency breakdowns.
• To ensure air-conditioning is working to satisfy client needs.
• To ensure Health & Safety regulations are adhered to.
• To assist when required with any project work within the department.
• To be responsible for routine maintenance on all plant at the hotel & Spa site.
• To ensure the smooth running of guest facilities.
• To react to plant breakdowns in and out of hours if required.
• To produce reports when and if required.
• To give full co-operation to any clients and colleagues requiring assistance.
• Comply with statutory and legal requirements for fire, health and safety.

Are you right for us?

Our successful Maintenance Engineer will have;

• A proactive approach
• A recognised qualification in Refrigeration & Air Conditioning
• Experience within a Maintenance department ideally from within a hotel environment
• Ability to work well in a team and independently
• Be well organised and able to work to tight deadlines
• Able to work productively in an ever changing environment

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guess you’re happy to help, you have to mean it.

In a Nutshell

We are very proud of our Spa and our guests tell us that it is in a ‘world of its own’ and has been ‘the best Spa they have ever visited’ – wouldn’t it be nice to boast that you work here?....and you could! Apply today and start the next phase of your career.

We are actively seeking a Spa Therapist to deliver fabulous treatments that leave our guests feeling wonderful. This role will allow you to put into practice all the amazing skills you have learned either in college or through your career to date.

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Are you right for us?

• NVQ 2/ 3 - the level of your qualification depends on the level of job you are applying for
• Your keen eye for detail will get you through your day flawlessly
• You have a smiley bubbly character, full of energy and you like meeting lots of new people every day
• You relish working in a busy environment where no two days are the same
• You are a confident in dealing with people – this is important as you will need to deal with lots of us – our guests and our in house teams.
• You are great at managing your time and you make sure you have enough time to spend with guests so they feel welcome
• Your experience in a similar role will definitely be an advantage

Are you right for us?

• NVQ 2/ 3 - the level of your qualification depends on the level of job you are applying for
• Your keen eye for detail will get you through your day flawlessly
• You have a smiley bubbly character, full of energy and you like meeting lots of new people every day
• You relish working in a busy environment where no two days are the same
• You are a confident in dealing with people – this is important as you will need to deal with lots of us – our guests and our in house teams.
• You are great at managing your time and you make sure you have enough time to spend with guests so they feel welcome
• Your experience in a similar role will definitely be an advantage

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told him to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guess you’re happy to help, you have to mean it.

Your day will consist of 8.5 hours, (half an hour for lunch), straight shifts equate to 40 hours a week.

Where are we?

The Hotel is in Bagshot, post code GU19 5EU

In a Nutshell

We are actively seeing a Chef de Partie to work as part of our kitchen brigade for our Hillfield restaurant here at Pennyhill Park . Your main focus will be to assist the Head Chef and Sous Chef in the preparation and service of food, ensuring that the highest standards are maintained at all times.

Hillfield offers hyper-local casual dining with ingredients sourced from Pennyhill Park estate, Surrey Hills and the wider county, Hillfield showcases the very best of Surrey's finest produce.

If this is the kind of opportunity you are looking for - keep reading and apply now!

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do but lots of fun

The Chef de Partie will be responsible for…

• Assist the brigade in the smooth, safe and efficient running of the kitchen operation.
• Help with the development of creative menus and service in the kitchen ensuring the quality of food is of the exceptional standard expected of the Restaurant.
• Inform the Sous Chef of any relevant feedback from either the colleagues or guests.
• Assist on other sections or help with other duties mentoring the Commis Chef and Demi CDP in their tasks.
• Support with the ordering on a daily basis, whilst keeping in mind stock usage, menu planning and business levels.
• Ensure the kitchen meets the set company standards in terms of cleanliness, stock control, and work prioritisation.

Are you right for us?

Our successful Chef de Partie will have;

• Proven experience from within a similar high quality hotel / restaurant environment.
• A true passion for food and have the enthusiasm and willingness to learn.
• Have a thorough understanding of health & safety and food safety guidelines within the kitchen.
• Possess a willingness to work to the high standards that are demanded from a luxury establishment.
• Innovation, creativity and attention to detail.
• Experience of supervising and guiding others.

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

In a Nutshell

We are actively seeking a Food & Beverage Assistant to help create happiness in amazing places by ensuring our guests receive a rapturous welcome whilst enjoying our dining experiences. Breakfast, lunch, afternoon tea and dinner are served at our guest’s convenience, whether formally in the hotel, or alfresco on the terrace, or picnic in the grounds.

Our guests always comment on our friendly and hospitable staff who can’t be faulted, as they deliver impeccable service, accommodating their every need. (Just take a look at Trip Advisor - Do you fancy joining this team?)

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• Free gym access + where available dedicated classes.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Lots to do but lots of fun

As a Food and Beverage Assistant you will be responsible for Mise-en-Place ensuring that restaurants have sufficient quantities of cutlery and crockery for service and making sure the restaurant is prepared to entertain our guests. During the course of service you will support and assist the restaurant team with the delivery of food from the kitchen to the appropriate section.

Are you right for us

• A passion for pleasing to ensure our guests has a happy experience.
• Previous experience as a Food and Beverage Assistant / Waiter ideally gained in a similar environment.
• An interest, and appreciation of fine food & wine
• Confident communicator – important to liaise with your guests and your other team members.

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.

4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.