Total 6 job vacancies by Equator Scotland Ltd

The thing that makes your position so important in Equator is that you are responsible for optimising the digital experience for prospective and existing customers, using data-led strategy to drive conversion uplift on our clients’ digital journeys.

Main Responsibilities

• Analyse the data in depth but critically, extract the meaning and learnings from the data toultimately support decision-making, UX optimisation and strategy – thus delivering value to our clients
• Help toplan,developand executea CRO strategy forour Insights clients,toreduce customer friction and improve funnel conversion rates, revenue and other KPIs and metrics for businesses, using data from various digital analytics tools
• Use your analysis skills to discover issues and opportunities for digital user experience improvements including statistical testing (A/B and MVT)
• Align proposed testing initiatives with clear KPI’s that align with overall business goals andobjectives
• Be responsible foranalysing large datasets using platforms like Google Analytics (GA4), Adobe Analytics and Optimizely
• Develop and continually add to a detailed and considered roadmap of testing initiatives, fuelled by detailed quantitative and qualitative analysis
• Execute the end-to-end process to implement saidroadmap of testing initiatives(test mock-up, test configuration, quality assurance, test activation, test analysis)
• Ensureeach testing initiative is delivered ontime,andprovidedetailed performance reports on the back of each
• Work collaboratively within the wider business (alongside Strategy, Design and Development) to develop,launchand measure new tests based on reporting analysis
• Comfortable managing multiple priorities within tighttimeframes
• Work flexibility and adapt recommendations to suit client budgets
• Becommitted to making a positive impact for our clients

The Ideal Candidate

• A data-driven and commercial mindset with strong knowledge of CRO principles to deliver user outcomes
• Ability to extract, analyse and interpret datafromvariousanalyticsplatforms(GA4, Adobe Analyticsasessential requirements)
• Expertiseinidentifyingareas for improvement from both detailed analytics andpreviousexperience in UX

• Proven experience in systematically optimising user experience - creating, prioritising and evolving CRO roadmaps
• Solid understanding of web tracking,demonstratedexpertiseinA/B and MV testing
• A good understanding of general UX & UI best practices, as well as (ideally)psychology and persuasion principles
• Demonstrated copywriting skills (within the context of proposed experiments)
• Hands-on experiencewithtesting andpersonalisation tools(Optimizelyessential), covering the full end-to-end process from test configuration, quality assurance, activation to analysis.
• Understanding of technical elementsincludingHTML,CSSandJavaScript(NB: Not necessarily carrying outhands-on coding & development but a competent understanding within the context of proposing and troubleshooting experiments)
• Basic experience with design tools (such as Figma) used in the creation of experiment wireframes
• Broad understanding of digital and marketing influences (e.g. SEO, PPC,Affiliates, DM) and their impact on web performance
• Excellent planning, task management and time management skills

Proud member of the Disability Confident employer scheme

The thing that makes your position so important in Equator is that you act as a key point of contact for our clients, help build strong client relations and manage internal teams to profitably deliver multi-channel content, social, advertising, and web solutions that drive results for our clients. You also support the Managing Director and Senior Account Manager with driving client growth, planning and proposals designed to help your clients achieve their objectives.

Main Responsibilities:

• Deliver results - maintain focus on the efficiency of our work and on its effectiveness
• Build value – think beyond production. Understand that our thinking is key to ensuring we transform businesses and lives for the better
• Nurture an integrated and collaborative approach throughout the lifecycle of a project
• Help, support and inspire the team to create excellent outputs every time
• Develop close, trusting relationships with the senior team and heads of department and work together to turn client opportunities into solutions that will help clients grow
• Set standards for your accounts whilst acting as an ambassador for the business
• Maximise revenue from each client and ensure we grow and retain the portfolio of accounts for 999
• Support our Managing Director with proposals that sell our solutions to clients
• Develop effective internal briefs that provide direction to teams and work together with internal teams to turn briefs into fully-scoped deliverables
• Manage tracking and reporting of performance to ensure team accountability and quality of deliverables
• Efficiently manage all client related budgets, targets and billing requirements and ensure accurate invoicing for all clients
• Maintain a thorough understanding of clients businesses and the markets in which they operate and of our brand offering and be able to discuss it with clients
• Work with internal seniors to ensure the quality of our creative and strategic output is of a level that meets the agreed scope of the project, industry compliance and is keeping with the organisation's reputation for excellence
• Anticipate any problems which may arise during the day to day delivery and know how these challenges will be overcome/mitigated
• Manage client expectations to ensure the 999 is able to deliver the required levels of service and ensure good clear client records, WIPs, status reports and internal communications

The Ideal Candidate:

• Agency experience is essential
• Knowledge and understanding of Nine.Nine.Nine lead sectors is desirable
• You are an excellent communicator, both written and verbal
• You are forward-thinking and proactive
• You are inspirational and motivational
• You have an excellent knowledge of a wide range of techniques, tools and concepts for strategic thinking

Proud member of the Disability Confident employer scheme

The thing that makes your position so important in Equator, is that you are an experienced people manager capable of directing and motivating the development team to create better work than they thought they were capable of.

Main Responsibilities:

Leadership

• Develop close, trusting relationships with the Business Unit Leaders, senior team and other heads of department and ensure the principles of development excellence are integrated into our process and our output
• Create a model for success and quality within the team, ensuring that all team members understand their role and contribution to creating successful outcomes for our client and the business
• Evaluate emerging technologies and trends to evolve and develop our service offering, utilising research activities as a mechanism to encourage innovative thinking within the team
• Establish a training plan to help key team members develop transformation consultancy skills
• Promote our services and capabilities through thought leadership outputs
• Ensure that the quality of the team outputs meets the brief, exceeds the client’s expectations and meets best practices at all times
• Present findings, insights and suggestions to company directors, other senior managers and/or clients when appropriate
• Discover and implementing innovative ways to improve the way we work
• Motivate and drive the development team to succeed

Performance

• Define, share, and monitor personal performance targets for all team members (quality, billability, adherence to estimates etc)
• Create and maintain a robust team structure that provides appropriate levels of oversight and support
• Ensure that appropriate tooling and processes are in place to deliver secure and robust solutions for our clients
• Work directly with our Compliance, Legal and IT teams to ensure issues and problems are escalated swiftly, for example; security incident, breaches, and vulnerability management activities
• Plan, manage and support Disaster Recovery testing activities and reporting
• Ensure that appropriate actions are taken to maintain our departmental and business certifications (OWASP, ISO27001, ISO9001, ISO14001, ISO45001 and PCI-DSS)
• Ensure that a department plan is in place to obtain partnership status as defined by our strategic roadmap and that all training requirements are obtained and refreshed
• Encourage and advocate ownership of outputs with an emphasis on efficient, timely delivery without compromising quality and security
• Adopt an ongoing evaluation of capabilities versus industry trends and that appropriate training and certification is in place to ensure that our capabilities are current and competitive, for example OWASP and Privacy by Design Principles
• Work with our operations and client-facing teams to understand forecasts and develop resource plans
• Ensure that appropriate recruitment, contractor, and partner programs are in place to meet capacity demands
• Work with Head of Compliance and Head of IT to ensure the maintenance of our Information Security Management System meets the expectations of the business and external stakeholders
• Monitor team annual leave to ensure that appropriate team capacity and capability is available to the business year-round.
• Support Business Development in pre-sales and pitching
• Deliver maximum profitability by ensuring a high level of performance and quality

Management

• Managing a team of 35 Software Engineers, Testers and Architects
• Mentor, motivate and support your team to reach their full potential
• Manage recruitment for your department with sign-off and support from the relevant Business Unit Leader
• Manage your team, ensuring praise is given where it is due and non-conformance is dealt with clearly and swiftly
• Create Personal Development Plans for our team and support your team member to achieve these
• Conduct regular appraisals and one to one’s with your direct reports
• Set clear, transparent measurable goals and objectives for your team that can be continuously reviewed throughout the year and at appraisal time
• Support your direct reports and Heads of Department on team management including appraisals, one-to-ones, objective setting and performance issues
• Develop the skills and expertise of your team in line with business objectives ensuring we strive for the best
• Ensure that all team members are completing daily timesheets
• Analyse team billability and productivity and ensure that designated targets are being met or exceeded.
• Support our new business team through the pitch process by providing ballparks, proposal documents and presenting our capabilities to clients

The Ideal Candidate

• Experience in growing teams including extension and expansion to accommodate new capabilities and offerings
• Proven track record in delivering transformative business systems to customers
• Track record of reviewing and onboarding new technologies in line with strategic direction
• Experience in growing and evolving department systems and processes with clear KPIs and outcomes
• Quality focussed approach including experience managing and evolving an integrated QA team
• Experience dealing with senior stakeholders within business and with clients
• Skills and experience to pitch to prospective clients
• Team performance management experience - creating smart objectives for team members and department

Proud member of the Disability Confident employer scheme

The thing that makes your position so important in Equator, is you are responsible for generating and developing new sales leads and opportunities, as well as helping to grow the relationship with prospective clients to secure meetings. You will also assist in the preparation of proposals and pitches, ensuring that when required, the necessary work in relation to the these are completed by appropriate Equator team members. The Business Development Manager is part of a highly specialised team of sales professionals in Equator responsible for the development and closing of all new business in their remit.

Main Responsibilities:

• Research and analyse marketplace information and trends
• Identify, respond and manage the sales meeting process
• Develop ongoing pipeline
• Develop relationships with key internal stakeholders
• Act as a representative for the business selling our full portfolio of services
• Help to build a strong recognised brand and product portfolio
• Sourcing and delivery of meetings to win new client accounts
• Develop strong, multi layered relationship with new clients and ensure that decision makers and key decision influencers are identified and documented
• The BDM is accountable for delivering meetings that will meet the minimum criteria of new revenue generation at appropriate margin levels across all services and for all clients
• Achieving agreed meeting targets
• Up to date reports with relevant factual information included
• Achieve pre-set KPI`s geared towards generating opportunities
• Prepare and assist in the delivery of business proposals and presentations for prospective clients
• Assist in the preparation required for pitches
• Attend new business meetings under the guidance of Group Business Development Director
• Attend pitches under the guidance of Group Business Development Director to assist in personal development
• Manage and support the activities, as well as the performance of Business Development Executive, against agreed KPI’s.

The Ideal Candidate:

• Outstanding communication skills
• Knowledge and understanding of digital marketing and digital transfromation processes
• Excellent written skills
• An excellent telephone manner
• Accuracy and attention to detail
• A clear understanding of the sales process cycle
• Adherence to the pitch process and timelines
• Ability to prepare accurate and timely contact reports
• Ability commit to and adhere to strict deadlines
• Good analytical skills

Proud member of the Disability Confident employer scheme

As Project Manager you are accountable for the end-to-end delivery of a diverse range of projects, within an agreed but flexible framework and governance structure.

In this role you will:

• Work with the Head of Project Management to decide which approach should be deployed on each project including the appropriate use of documentation and controls including but not limited to User Stories and Acceptance Criteria, Project Plans, Wireframes, Technical Specs, Test Plans, Project Reports and Client Action Logs.
• Ensure JIRA and Confluence are being utilised in line with our process, that JIRA boards are maintained and that each project has an eazyBI ETC report.
• Maintaining a Risk and Issues log and working to mitigate these.
• Monitori progress vs plan and taking corrective action or escalating when required.
• Provide progress updates to internal stakeholders and communicating directly with client stakeholders.
• Facilitate workshops and producing associated outputs.
• Lead the delivery team in scoping, producing costs and robust capacity and delivery plans, whilst ensuring they are motivated, collaborating and working well together
• Identify obstacles and help the team plan around or overcome them
• Prioritise work and focus the team on what is most important to achieve a good outcome for our clients
• Encourage and facilitate continuous improvement
• You will help lead the team from the front, inspiring and driving the team to share our ethos for hard work and great results.

• Project delivery practices: You can identify, compare, and decide which processes or delivery methods to use.
• Financial management: You understand our pricing model and work with the wider team to appropriately scope and cost work. You know how to balance cost vs. value. You understand the importance of revenue recognition and work with the Development Project/Team lead to ensure ETC’s are accurate, properly considered and completed on a weekly basis.
• Communication: You know how to communicate effectively, overcoming departmental boundaries. You can effectively translate and accurately communicate to technical and non-technical stakeholders as well as facilitate discussions within a multi-disciplinary team.
• Planning: You know the importance of planning and forecasting and the different ways to develop a plan. You know how to communicate plans, assumptions, and progress to stakeholders.
• Making our process work: You focus on the outcome. You challenge disproportionate processes and suggest improvements to broken ones.
• Ownership and initiative: You take ownership of problems and work with the necessary teams to resolve them.
• Maintaining delivery momentum: You understand the different phases of project delivery and can contribute to, plan, and run these. You can solve issues and unblock problems. You know how to plan work, track progress, and use the relevant agile ceremonies to ensure the team are working towards delivery commitments.
• Team dynamics and collaboration: You can maintain, influence, and motivate a team. You can give and receive feedback. You can recognise and deal with issues and facilitate conflict resolution. You know how to help teams maintain a focus on delivery while being aware of budget and timeline constraints.

Proud member of the Disability Confident employer scheme

The thing that makes your position so important in Equator, is that you, as part of a team, reflect the ever-changing landscape of search marketing, helping to integrate two of our biggest marketing functions, ultimately improving our performance in the search results. You deliver key search tasks as indicated by your client leads and effectively report on performance and approach.

You will be responsible for the execution of key search tasks as detailed by your client leads and head of search. These include:

• Utilising key tools and analytics platforms to extract and analyse data
• Researching opportunities for growth relevant to the assigned clients
• Understanding and helping to deliver on effective strategies for key clients
• Assisting with the collation and creation of reports
• Assisting in developing achievable, engaging forecasts and targets for our clients and helping to hit them.
• Remaining current on the latest industry trends, search landscape, guidelines, and changes.
• Helping monitor and identify the best technologies to enhance our services, and helping position us as a leading player in the space.
• Supporting the communication of search activities to the wider business through regular presentations, the development of case study material, Equator blog and email.

• You have a strong enthusiasm for search and have a real desire to learn
• You have a solid grasp of paid and/or organic search, with a basic understanding of how they work together.
• You are an excellent communicator, with both written and verbal skills.
• You are forward-thinking and proactive.
• You have a willingness to learn
• You have a keen interest in all things digital

Proud member of the Disability Confident employer scheme