Total 5 job vacancies by Connections Recruitment

We are seeking a motivated Inbound Sales Advisor to join our clients team on a temp-to-perm basis. The successful candidate will handle inbound calls from customers experiencing plumbing, electrical or gas emergencies, assisting them in connecting with the appropriate contractors.

Key Responsibilities:

- Manage incoming calls from customers in need of emergency assistance.
- Gather necessary details about the customer's emergency situation and arrange for a contractor to attend to the issue.
- Process and handle customer payments efficiently and accurately.
- Aim to achieve sales targets, with potential earnings increasing based on performance.
- Ensure a positive customer experience by providing accurate information and timely connections to tradespeople.

Qualifications:

- Strong communication skills and a customer-oriented approach.
- Ability to handle emergency situations with empathy and professionalism.
- No outbound calling; all interactions will be with customers who initiate contact.

Details:

- 40 hours per week, including either a Saturday or Sunday.
- Temporary to permanent contract.
- Shifts will vary between 7 am and 9 pm.
- £11.50 per hour plus £5 per sale (approximately 20 sales per day at peak).

If you have any questions or need further information about the role, please feel free to reach out!

Role Overview:
We are seeking a proactive Protection Helpdesk Advisor to support members and advisers in arranging protection insurance for customers.

This role requires a customer-focused individual with a strong understanding of protection products and service excellence to deliver comprehensive support and contribute to improved customer outcomes.

Key Responsibilities:

- Provide inbound support to members, leveraging your knowledge of protection products, providers, quoting portals, research tools, underwriting and both new and existing business processes.
- Work closely with the Protection Specialist to manage resources, ensuring advisers receive accurate and timely information and assisting in process improvements that drive business needs.
- Regularly review and improve support services to meet changing demands, and participate actively in process enhancements within the department.
- Demonstrate up-to-date knowledge of compliance requirements, handle queries efficiently, and maximise sales opportunities while maintaining ethical standards.
- Build and sustain strong working relationships with key stakeholders and share insights that benefit both members and business objectives.
- Provide coverage and support for team members as needed to achieve shared service goals.
- Take on additional duties as required to meet departmental and organisational objectives.

Key Skills and Competencies:

- Proven background in delivering exceptional customer service and managing client relationships.
- Strong problem-solving skills, combined with an investigative and ethical approach to handling client needs and compliance requirements.
- Ability to quickly adapt to new procedures, contribute to a team environment, and proactively suggest improvements to benefit customer outcomes.
- Ability to maintain awareness of operational and regulatory risks, identifying potential impacts on the business and taking steps to mitigate them.

Qualifications and Experience:

- Experience in customer service within financial services or protection insurance.
- Understanding of risk management principles and information security practices to safeguard customer and company data.

Benefits:

- Ongoing Education and certifications throughout the department, including CeMAP, CeRER, dipFA, R05 etc.
- Life Assurance x 8 times
- 7% Employer Pension
- 28.5 Days holiday (+ bank holidays)
- Ability to purchase additional days holiday
- Car Leasing Scheme
- Social events and staff development
- Up to £35,000 Base Salary (DOE)
- Fully Remote

We are currently seeking a proactive Secretary/Administrator to join our client’s firm. This role involves a variety of administrative tasks, the coordination of office procedures, and the management of specific projects. The ideal candidate will possess strong written and verbal communication skills, be IT proficient, and demonstrate the ability to multitask effectively in a dynamic environment.

Key Responsibilities:

- Manage the internal management system and oversee billing processes (training provided).
- Respond promptly to telephone and email inquiries.
- Schedule appointments and manage diaries for all Partners.
- Set up Zoom/Teams calls and coordinate meetings, including creating agendas and taking minutes.
- Liaise with clients, suppliers, and external contacts as needed.
- Collaborate closely with the Anti-Money Laundering officer and gain an understanding of AML procedures (training provided).
- Perform photocopying, printing, and scanning of various documents.
- Organise and maintain filing systems, including archiving files.
- Handle incoming and outgoing post using a franking machine.
- Assist in arranging both in-house and external events, attending when necessary.
- Provide support to the team and office manager.
- Efficiently transcribe dictations, including both audio and copy typing (previous experience is desirable but not essential)

Ideal Candidate:

The successful candidate will have previous experience in a secretarial or administrative role, showcasing their ability to work independently and as part of a team. If you are detail-oriented, organised, and ready to thrive in a fast-paced environment, we encourage you to apply!

Location: Altrincham
Salary: £25,000 - £27,000 pro rata
Contracted Hours: 22.5 hours per week (Ideal working days would be; Tuesday, Wednesday & Friday however is negotiable)

Business Development Manager - Indian speaking

Business Development Manager - Indian speaking essential required for Premier Global Legal Management firm to provide services exclusively to Non-Resident Indians and overseas people of Indian origin.

Our client specialize in delivering dedicated legal services relating to issues of immovable and moveable assets to the Indian diaspora

The BDM will be working closely with the legal support teams at HQ in INDIA to ensure the company are able to deliver time bound proposals and briefs on clients legal requirements.

Main Responsibilities:

• Deliver on Business Development Goals for Legal Services in the designated territory/Geography which will entail planning, building and executing a holistic strategy and

business plan with a multi-year outlook for creating substantial and consistent revenue stream for the company.

• Client servicing and Client relationship management. Maintain day to day client interactions, ensuring that client expectations are met as per defined SLA’s and upsell additional revenue

opportunities.

• Develop plans to achieve revenue targets, profitability and market share objectives. Implement and execute those plans and maintain strong and steady rhythm for the Ad revenue

engine.

• Providing actionable insight on ad performance using analytics tools. Manage all internal team reporting on various metrics as defined by the company.

Role in Business Process:

• Results – This primary responsibility for the role is the successful achievement of the sales targets in each FY. The Business Development Manager will be responsible for ensuring the

business development team contributes towards the continued growth of the company’s legal services and managing end to end client relationships, prospecting new client and ensuring

there is a continued and repeat business from clients.

• Position Scope – The role has a key responsibility for achieving sales targets which is part of strategic long term business plan, these targets have ramifications to the success of the

company as there is tremendous market by market focus required and building a strong and steady revenue stream that has been identified as one of the most strategic and important bets

on which the continued worldwide success of the company’s legal services.

• Decision Making – Account by account marketing and sales support. Investment apportionment by account and recourse utilization. The implications of these decisions will be

realised via the performance and revenues generated for the total business within the designated territory and at a global level.

• Strategy and Development – The role is integral to be valued contributor delivering insights on market trends and dynamics. Keeping a keen eye on existing/emerging competitors and

providing these insights to the Global Head – Business Development. This will ensure that the strategic plans can continue to adapt to the emerging market trends.

• People Management-The business development manager will be provided with an operations & administration executive who will provide all back end support on the ground

reporting into the role on a hard line/dotted line reporting structure.

The Ideal Candidate:

• You will have 8 – 10 years previous experience as a Business Development Manager

• A Bachelor’s Degree is Essential or Master’s Degree is desired

• Have a strong knowledge of business development, sales, client servicing, managing and

retaining client relationships

• Must be able to speak Hindi, Gujarati OR Punjabi fluently

Location: Regus Building, Manchester Business Park - 3000 Aviator Way, Wythenshawe,

Manchester, M22 5TG

Salary: 40,000 GBP P.A.

The ideal candidate will require to work from office only.

We're thrilled to partner with a leading Property Developer to expand their Finance operations. As a Finance Assistant, you'll play a crucial role in our established and successful finance team, reporting directly to the Finance Manager.

If you're looking for a dynamic role that offers variety and you have experience in Sales Ledger, Credit Control, and robust reconciliation skills, this opportunity is tailored for you.

Key Responsibilities:
- Maintain the Sales and Purchase ledgers, ensuring accurate details and conducting regular account reviews.
- Take ownership of raising sales invoices, managing reconciliations, and overseeing the billing system.
- Produce AR reports, proactively addressing any recovery issues.
- Reconcile intercompany recharges, prepare monthly reconciliations, and settle Sales and Purchase ledgers.
- Process purchase invoices for Utilities, Rates, and Council Tax, ensuring timely payments and prompt resolution of queries.
- Provide reporting and insights into Purchase and Sales Ledger activity, including transaction reconciliations, Supplier and Tenant statements, and group-wide reporting.

This role offers the flexibility of 1 day a week working from home, and the client will consider candidates for both full and part-time positions.

If you're ready to be part of a dynamic team and contribute to the financial success of a leading Property Developer, apply now!