Total 59 job vacancies by 2070Health

About 2070 Health

W Health has set up India’s first healthcare- focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech and BabyMD.

Role: Community Builder and Content Lead

At 2070Health, we are building a high-quality, engaged, healthcare-focused Content and Community Team as part of the Studio to accelerate knowledge sharing in healthcare and foster collaboration between diverse stakeholders and accelerate transformation. We are currently hiring a Community Builder and Content Lead to join our team and help us expand the healthcare innovation ecosystem, enhance our brand recognition, source new ideas and founders, and drive continuous engagement within the community.

Responsibilities

1.      Content Generation:

a.      Develop weekly bites/ op-eds to engage subscribers and build a strong following on a new newsletter that we will launch

b.      Author deep-dive articles on relevant healthcare trends, elevate our brand as a thought leader.

a.      Produce podcasts featuring industry leaders to create a thought leadership platform.

b.      Ensure content is consistent, informative, and aligned with our goal of building a recognizable brand.

2.      Community Management:

a.      Moderate Slack/WhatsApp communities, ensuring active discussions and meaningful exchanges of insights.

b.      Foster a vibrant, collaborative environment where stakeholders can share ideas and opportunities.

3.      Event Planning & Execution:

a.      Organize national and regional healthcare events, to engage stakeholders across the healthcare value chain.

b.      Plan themed events around specific healthcare domains, driving engagement through sponsorship and delegate fees.

4.      Job Board & Talent Engagement:

a.      Leverage our growing content readership to post job opportunities within the healthcare space.

b.      Monetize the job board by charging posting fees and promoting relevant positions in our newsletter.

5.      Educational Course Development:

a.      Collaborate with industry leaders and institutions to develop healthcare-specific courses, filling existing market gaps.

b.      Monetize courses through registration fees, offering specialized knowledge to healthcare start-ups and professionals.

We’re seeking an entrepreneurial leader with 5-7 years of experience in business research and content creation. The ideal candidate will be a self-starter with a proven track record of leading initiatives independently, with:

• A background in research and content writing (consulting research firms or platforms like Ken, Morning Context, Arc, etc.).
• Strong business acumen and the ability to turn research into compelling content.
• Excellent communication skills to build and engage communities.
• Passion for community-building, especially in healthcare or related fields.
• Energetic, proactive, and adaptable, with a talent for fostering collaboration and innovation.

About 2070 Health

W Health has set up India’s first healthcare- focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech and BabyMD.

Role: Community Builder and Content Lead

At 2070Health, we are building a high-quality, engaged, healthcare-focused Content and Community Team as part of the Studio to accelerate knowledge sharing in healthcare and foster collaboration between diverse stakeholders and accelerate transformation. We are currently hiring a Community Builder and Content Lead to join our team and help us expand the healthcare innovation ecosystem, enhance our brand recognition, source new ideas and founders, and drive continuous engagement within the community.

Responsibilities

1.      Content Generation:

a.      Develop weekly bites/ op-eds to engage subscribers and build a strong following on a new newsletter that we will launch

b.      Author deep-dive articles on relevant healthcare trends, elevate our brand as a thought leader.

a.      Produce podcasts featuring industry leaders to create a thought leadership platform.

b.      Ensure content is consistent, informative, and aligned with our goal of building a recognizable brand.

2.      Community Management:

a.      Moderate Slack/WhatsApp communities, ensuring active discussions and meaningful exchanges of insights.

b.      Foster a vibrant, collaborative environment where stakeholders can share ideas and opportunities.

3.      Event Planning & Execution:

a.      Organize national and regional healthcare events, to engage stakeholders across the healthcare value chain.

b.      Plan themed events around specific healthcare domains, driving engagement through sponsorship and delegate fees.

4.      Job Board & Talent Engagement:

a.      Leverage our growing content readership to post job opportunities within the healthcare space.

b.      Monetize the job board by charging posting fees and promoting relevant positions in our newsletter.

5.      Educational Course Development:

a.      Collaborate with industry leaders and institutions to develop healthcare-specific courses, filling existing market gaps.

b.      Monetize courses through registration fees, offering specialized knowledge to healthcare start-ups and professionals.

We’re seeking an entrepreneurial leader with 5-7 years of experience in business research and content creation. The ideal candidate will be a self-starter with a proven track record of leading initiatives independently, with:

• A background in research and content writing (consulting research firms or platforms like Ken, Morning Context, Arc, etc.).
• Strong business acumen and the ability to turn research into compelling content.
• Excellent communication skills to build and engage communities.
• Passion for community-building, especially in healthcare or related fields.
• Energetic, proactive, and adaptable, with a talent for fostering collaboration and innovation.

Working Hours: US Hours (as per Pacific Standard Time)

Job Description:

2070 Health is seeking a strategic and results-driven candidate for the position of Manager, Revenue Cycle Management (RCM). This role is crucial for the initial operations of the company for our RCM offering, working on the entire revenue cycle process, including claims submission, accounts receivable, and payment posting.

Key Responsibilities:

• Process Setup & Optimization: Collaborate directly with the Head of RCM to build the end-to-end revenue cycle. Identify areas for process improvement and implement best practices to maximize revenue capture and minimize denials.
• End to End RCM: Work on complete RCM workflow from claim submission, account receivables to payment posting, independently at first and by leading the team once the team is put together.
• Compliance Management: Ensure compliance with all relevant US healthcare regulations, payer requirements, and internal policies. Stay informed about changes in healthcare laws and payer guidelines affecting the revenue cycle.
• Stakeholder Collaboration: Work closely with clinical, financial, and operational teams to ensure seamless integration of revenue cycle processes with overall business operations. Foster strong relationships with payers, vendors, and regulatory bodies.
• Technology Utilization: Leverage advanced billing software, electronic medical records (EMR) systems, and analytics tools to enhance revenue cycle efficiency and accuracy. Ensure that the entire team is comfortable with the technology available.
• Financial Reporting: Present regular reports to the leadership team on revenue cycle performance, including financial trends, risks, and opportunities.

• Education: Bachelor’s degree in healthcare administration, Finance, Business Management, or a related field. A master’s degree or relevant certification is preferred.
• Experience: Minimum of 6-8 years of experience in revenue cycle management, with at least 3 years as a team lead. Extensive experience in managing the RCM process within the US healthcare system, particularly in behavioral health.
• Skills Required:
• Deep understanding of entire RCM pipeline from benefits verification, charge entry, claim   submission, denial management, billing, accounts receivables and payment reconciliation
• Knowledge of coding standards (ICD-10, CPT), and US healthcare regulations.
• Proven track record of improving revenue cycle performance and reducing AR days.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in RCM software, EMR systems, and data analytics tools.
• Strategic thinker with strong analytical abilities and problem-solving skills.
• Experience of working with Advanced MD, NextGen and Collaborate MD

Why Join Us?

At 2070 Health, you’ll be at the forefront of revolutionizing healthcare services for behavioral health. You will be the first employee in India who will be directly collaborating with our Head of RCM to serve our initial customers as well as build standard operating procedures. You will be an early part of the team and will get an opportunity to grow as the company expands.

About Us

W Health has set up India’s first Venture Studio called 2070 Health an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months- Elevate Now, Nivaan Care, Reveal Healthtech, BabyMD

About BabyMD:

BabyMD is a rapidly growing paediatric care chain focused on delivering holistic care for children. With a strong commitment to patient-centric services, we offer a range of paediatric treatments, developmental assessments, and therapies through our clinics. We aim to enhance the paediatric healthcare experience for both parents and children, with a blend of offline and technology-enabled solutions. Some of our services include consultation, vaccinations, development assessment, therapies, lactation & nutrition and many more. 

Job Overview:

We are looking for a creative and dynamic Content & Social Media Manager to take charge of our content strategy and social media presence across multiple platforms. This role requires someone with a creative knack & passion for creating brand content strategy, blogs for websites & managing social media channels to grow our online presence and reputation. This is a high-impact, high-visibility role where you will collaborate with Founders, Functional Heads, and Execution Leaders to build a brand from the ground up and drive impactful communication and organic growth strategies.

This is a full time work from office role

Location: HSR, Bangalore

Reports to: Founder/CEO

Key Responsibilities:

• Social Media Management
• Take ownership of BabyMD's social media presence, ensuring consistent brand voice and engagement across platforms (FB, Instagram, Youtube, LinkedIn)
• Create monthly content calendars and share engaging posts, reel, live content independently and coordinate with external agencies to produce high-quality content.
• Drive audience engagement, monitor relevant metrics, and implement strategies to boost growth and interaction through multiple formats of posts including formats such as live sessions, webinars etc
• Create strong social media personas for founders and doctors to create influencing content across social media platforms. 
• Oversee Online Reputation Management (ORM), ensuring prompt and professional responses to online inquiries and feedback.
• Stay updated on industry trends, conduct competitor analysis, and leverage insights to optimise social media strategies.
• Coordinate with agencies for influencer marketing

• Content / Copywriting
• Craft compelling ad copy for static posts, carousels, and video scripts that enhance click-through rates (CTR) and conversion.
• Develop landing page content copy and collaborate on layouts to increase form fill percentages and overall lead generation.
• Write persuasive ad copy and messaging for offline marketing initiatives, ensuring a strong and consistent brand presence.
• Write and optimise SEO-driven blog content to improve BabyMD’s online search visibility.
• Review and quality-check SEO blogs written by other contributors, ensuring alignment with SEO best practices and brand voice.

• 2-4 years of experience in content writing, content creation, social media management, digital marketing & SEO preferably within the healthcare industry.
• Strong understanding of SEO best practices and ability to write and verify SEO-optimised content
• Proven track record of growing organic reach through social media
• Excellent communication and brand building skills.
• Creative mindset with a passion for keeping up with the latest trends in digital content and social media
• Ability to manage online reputation and customer feedback professionally.
• Technical Skills:
• Proficient in content creation tools such as Canva, Adobe Suite, or similar design tools.
• Hands-on experience with social media platforms (Instagram, Facebook, LinkedIn, YouTube) and their analytics.
• Familiarity with performance marketing platforms like Google Ads, Facebook Ads Manager, and basic understanding of SEO principles.
• Basic knowledge of video editing and reel creation would be a plus.
• Creativity & Communication:
• Excellent written and verbal communication skills, with a knack for storytelling and creating clear, concise, and persuasive copy.
• Project Management:
• Strong organisational skills with the ability to manage multiple tasks, coordinate with agencies, and meet deadlines in a fast-paced environment.
• Adaptability & Trend Spotting:
• Ability to quickly adapt to changing social media trends and platforms, with a keen eye for identifying new opportunities for engagement and growth

• A rare opportunity to work in 0 to 1, a fast paced healthcare set-up
• Backed by elite healthcare VCs & investors
• A strong positioning in the business team & huge career upside
• Collaborative and inclusive work culture.
• Competitive salary (industry standards)

Location: Delhi NCR, India

Working Hours: US Hours (as per Pacific Standard Time)

Description:

2070 Health is seeking a strategic and results-driven candidate for the position of Team Lead, Revenue Cycle Management (RCM). This role is crucial for the initial operations of the company for our RCM offering, working on the entire revenue cycle process, including claims submission, accounts receivable, and payment posting.

Key Responsibilities:

• Process Setup & Optimization: Collaborate with the Head of RCM to build the end-to-end revenue cycle. Identify areas for process improvement and implement best practices to maximize revenue capture and minimize denials.
• End to End RCM: Work on complete RCM workflow from claim submission, account receivables to payment posting, independently at first and by leading the team once the team is put together.
• Compliance Management: Ensure compliance with all relevant US healthcare regulations, payer requirements, and internal policies. Stay informed about changes in healthcare laws and payer guidelines affecting the revenue cycle.
• Stakeholder Collaboration: Work closely with clinical, financial, and operational teams to ensure seamless integration of revenue cycle processes with overall business operations. Foster strong relationships with payers, vendors, and regulatory bodies.
• Technology Utilization: Leverage advanced billing software, electronic medical records (EMR) systems, and analytics tools to enhance revenue cycle efficiency and accuracy. Ensure the entire team is comfortable with the technology available.
• Financial Reporting: Present regular reports to the leadership team on revenue cycle performance, including financial trends, risks, and opportunities.

• Education: Bachelor’s degree in healthcare administration, Finance, Business Management, or a related field. A master’s degree or relevant certification is preferred.
• Experience: Minimum of 6-8 years of experience in revenue cycle management, with at least 3 years as a team lead. Extensive experience in managing the RCM process within the US healthcare system, particularly in behavioral health.
• Skills Required:
• Deep understanding of entire RCM pipeline from benefits verification, charge entry, claim   submission, denial management, billing, accounts receivables and payment reconciliation
• Knowledge of coding standards (ICD-10, CPT), and US healthcare regulations.
• Proven track record of improving revenue cycle performance and reducing AR days.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in RCM software, EMR systems, and data analytics tools.
• Strategic thinker with strong analytical abilities and problem-solving skills.
• Experience of working with Advanced MD, NextGen and Collaborate MD

Why Join Us?

At 2070 Health, you’ll be at the forefront of revolutionizing healthcare services for behavioral health. You will be the first employee in India who will be directly collaborating with our Head of RCM to serve our initial customers as well as build standard operating procedures. You will be an early part of the team and will get an opportunity to grow as the company expands.

About Us:

2070Health is India's premier Venture Studio, pioneering an innovation platform dedicated to building groundbreaking healthcare companies from the ground up. Our mission is to identify and seize disruptive opportunities within the healthcare sector. What sets us apart from conventional venture capital and accelerator models is our active involvement in idea generation, day-to-day operations, and strategic decision-making, all geared toward fostering the growth of each newly established enterprise.

Additionally, we are proud to have the steadfast support of W Health Ventures.

Role:

At 2070health, we are on the lookout for a Product Designer to own every stage of the product and product feature crafting. From idea to UX to pixel-perfect execution.

Key Responsibilities:

Partner closely with Product Managers and business team to understand what users need, want. Use this data to plan and scope the product roadmap

Conduct user research and usability testing to identify areas for improvement and shape product design decisions 

Create wireframes, prototypes, and visual designs that effectively communicate product functionality and user experience 

Work with engineers to ensure design specifications are implemented accurately and efficiently 

Continuously evaluate and improve our product design processes and methodologies 

Create design systems that are simple to understand but help us to move faster as we scale

You can untangle challenging conceptual problems and have a sharp intuition for how people use (or wish they could use) our products (UX). 

You care about your designs' business needs, implications, and possibilities. You can balance craft, speed, and the bottom line.

You are a strong advocate of user first design principles.

You're a good listener who likes to collaborate. 

You are proficient in using Figma and prototyping.

You have a strong portfolio showcasing exceptional design skills and problem-solving abilities.

Experience with design tools such as Sketch, Figma, Photoshop, or similar.

Excellent communication and collaboration skills.

Competitive salary and comprehensive benefits package.

Opportunity for professional development.

Collaborative and innovative work environment.

Supportive team structure with mentorship available for professional growth.

- Onboard Doctor Universe (particularly Physicians, Physiotherapists, and others) within Delhi-NCR.

- Engage with reputable doctors through calls, in-person meetings, and marketing materials to present Nivaan’s offerings and unique value.

- Directly engage with patients through activations to generate leads.

- Finalize commercial agreements with doctors for patient referrals and ensure a smooth experience for both doctors and patients post-referral.

- Collaborate with the central marketing and communications team to design and implement offline activities (Doctor Workshops and Talks).

- Achieve monthly patient and revenue targets.

- Explore creative strategies to exceed targets.

- Graduate (Mandatory)

- MBA (Preferred, but not essential)

- Freshers or individuals with up to 1 year of experience in offline sales

- Candidates should be from North or West Delhi

- Must own a two-wheeler

- Ready to commute to different locations in Delhi

About BabyMD

BabyMD is a complete, round-the-clock paediatric chain of clinics for new-age parents, with a bunch of services all under one roof. We offer holistic paediatric wellness solutions through our physical clinics & telemedicine, focusing on not just the child, but also the parents. Some of our services include consultation, vaccinations, development assessment, therapies, lactation & nutrition and many more. We have 2 clinics so far & plan to launch 4 more clinics in the next 3 months.

Job Overview:

BabyMD seeks a motivated Sales Manager to lead activities in schools, societies, and pharmacies etc. The role involves driving partnerships, executing campaigns, and managing activations to promote BabyMD’s child healthcare services. Strong communication, negotiation, and relationship-building skills are essential for successful outreach initiatives. This is an on field role & will involve travelling across Bengaluru.

Key Responsibilties

1. Drive Offline Business - To drive clinic growth through offline sales channels. Direct impact on Business P&L of the company
2. School Activations: Build relationships with schools and manage health camps, awareness programs, and presentations to school authorities.
3. Society Activations: Engage residential societies for health camps, vaccination drives, and lead tracking for conversions.
4. Pharmacy Activations: Partner with pharmacies for promotions, referrals, and increasing patient footfall through activations.
5. Other Experiments: Explore new engagement avenues with doctors, corporate partnerships, and other stakeholders.
6. BTL / ATL - Implement BTL/ATL marketing strategies to enhance brand visibility and engagement.
7. Lead Generation & Reporting: Generate leads, track key metrics, and provide performance reports with improvement suggestions.
8. Lead Conversion - Follow up and convert leads into business results.

Qualifications:

• Bachelor’s degree in business, marketing, or a related field.

• 1-3 years of experience in sales, business development, or activations, preferably in healthcare or education.
• Proven track record of achieving sales targets and managing partnerships
• Strong interpersonal and communication skills.
• Ability to work independently and in a team-oriented environment.
• Willingness to travel for activations across the region.

Preferred Skills:

• Offline Sales - Proven track record in driving sales and meeting targets
• Strong negotiation and problem-solving abilities.
• Experience in working with schools, residential societies etc (Not Mandatory)
• Past Healthcare background preferred (Not Mandatory)
• English, Hindi & Kannada (good to have)

2070 Health is seeking a strategic and results-driven candidate for the position of Associate, Revenue Cycle Management (RCM). This role is crucial for the initial operations of the company for our RCM offering, working on the entire revenue cycle process, including claims submission, accounts receivable, and payment posting.

Key Responsibilities:

- Process Setup & Optimization: Collaborate with the Head of RCM to build the end-to-end revenue cycle. Identify areas for process improvement and implement best practices to maximize revenue capture and minimize denials.

- End to End RCM: Work on complete RCM workflow from claim submission, account receivables to payment posting, independently.

- Compliance Management: Ensure compliance with all relevant US healthcare regulations, payer requirements, and internal policies. Stay informed about changes in healthcare laws and payer guidelines affecting the revenue cycle.

- Stakeholder Collaboration: Work closely with clinical, financial, and operational teams to ensure seamless integration of revenue cycle processes with overall business operations. Foster strong relationships with payers, vendors, and regulatory bodies.

- Technology Utilization: Leverage advanced billing software, electronic medical records (EMR) systems, and analytics tools to enhance revenue cycle efficiency and accuracy.

- Financial Reporting: Provide regular reports to the leadership team on revenue cycle performance, including financial trends, risks, and opportunities.

Qualifications:

- Education: Bachelor’s degree in healthcare administration, Finance, Business Management, or a related field. A master’s degree or relevant certification is preferred.

- Experience: Minimum of 6 years of experience in revenue cycle management, with at least 3 years as a team lead. Extensive experience in managing the RCM process within the US healthcare system, particularly in behavioral health.

Skills Required:

- Deep understanding of entire RCM pipeline from benefits verification, charge entry, claim   submission, denial management, billing, accounts receivables and payment reconciliation

  - Knowledge of coding standards (ICD-10, CPT), and US healthcare regulations.

  - Proven track record of improving revenue cycle performance and reducing AR days.

  - Excellent communication, negotiation, and interpersonal skills.

  - Proficiency in RCM software, EMR systems, and data analytics tools.

Why Join Us?

At 2070 Health, you’ll be at the forefront of revolutionizing healthcare services for behavioral health. You will be the first employee in India who will be directly with our Head of RCM to serve our initial customers as well as build standard operating procedures. You will be an early part of the team and will get an opportunity to grow as the company expands.

Who are we?

2070Health is India's premier Venture Studio, pioneering an innovation platform dedicated to building groundbreaking healthcare companies from the ground up. Our mission is to identify and seize disruptive opportunities within the healthcare sector. What sets us apart from conventional venture capital and accelerator models is our active involvement in idea generation, day-to-day operations, and strategic decision-making, all geared toward fostering the growth of each newly established enterprise.

Additionally, we are proud to have the steadfast support of W Health Ventures.

Role

We are looking to welcome an Associate with 2-5 years of experience in hiring. The Associate will be an integral part of the team and an independent owner of all hiring across the fund, venture studio, and companies we incubate. The Associate will also support the hiring of critical positions for our portfolio companies. To start with, the person will work independently and will not have a recruiting team under her/him. Here is a snapshot of the responsibilities

Recruitment process management

▪ Job Description: Preparing a formal job description and search strategy highlighting key candidate requirements and timelines for closure

▪ Candidate Assessment Reports: Preparing detailed assessment reports after interacting with them and going through their career journey in detail

▪ Reference Check Reports: Presenting in-depth reference check reports after talking to multiple references in the industry

▪ Formalizing compensation break-up reports to understand CTC calculations including Variable/Bonus and ESOP pay-out plans

Candidate management:

▪ Identifying candidates by leveraging all tools – Industry Networks, Referencing, LinkedIn and head-hunting passive candidates

▪ Preparing shortlist of candidates and engaging with a relevant candidate pool

▪ Comprehensive Interviews with candidates to understand their profile, career path, growth trajectory, motivators, areas of development, red flags if any

▪ Analysing the soft aspects of candidate’s personality and its impact on his/her professional and personal decisions

Strategic initiatives

▪ Build a talent pool of a few thousand digital health professionals in India over time, map their movement, build W Health’s Advisory and Board network, etc.

▪ Lead initiatives to create an ethical and fun working environment

▪ Help structure OKRs for the team and assist in quarterly assessment

You should apply if:

▪ You have 3-7 years of overall experience in hiring, sourcing

▪ You have worked in a tier-1 recruiting firm (Indian or global) or start-ups in a recruiting role

▪ You have strong communication and people skills (we will be speaking with candidates and senior leaders everyday)

▪ You are a mid-career professional who can hire mid/junior roles and also navigate conversations with senior hires (CXO-level)

▪ Experience with recruiting for start-ups, healthcare companies, technology companies, VC funds, etc. is preferred

▪ You are passionate about a fast-paced VC environment, we mean it: Really passionate!

About BabyMD:

BabyMD is a complete, round-the-clock paediatric chain of clinics for new-age parents, with a bunch of services all under one roof. We offer holistic paediatric wellness solutions through our physical clinics & telemedicine, focusing on not just the child, but also the parents. Some of our services include consultation, vaccinations, development assessment, therapies, lactation & nutrition and many more. We have 2 clinics so far & plan to launch 4 more clinics in the next 3 months.

Job Overview:
The Inside Sales Lead at BabyMD will be responsible for leading the inside sales team, driving lead-to-customer conversions, and scaling sales performance. This role will involve overseeing the entire sales process from lead management to ensuring customer satisfaction, as well as collaborating with various teams to improve sales strategies.The Inside Sales Lead will work closely with the CXO to drive monthly targets, and continuously improve customer experiences.This is a full-time, work from office role based out of Bangalore.

Key Responsibilities:

• Sales:
• Manage and mentor a team of Inside Sales Executives to achieve monthly lead conversion targets.
• Own & drive improvements in metrics like lead to customer conversion, first call TAT, call quality score etc.
• Track outbound calling & ensure no missed calls to convert leads into clinic appointments or other services
• Drive customer retention through cross-selling and up-selling of BabyMD services such as vaccinations, therapies, & many others.
• Establish and refine sales processes by
• Improving sales pitch & drive quality of calls
• Auditing & giving 1:1 feedback to team & drive excellence
• Design operational SOPs ex. timely follow-ups, accurate data capturing etc
• Collaborate with an offline team to drive sales in our camps in societies, pre-schools etc.
• Wear a sales hat & be agile in experimenting what drives customer conversion
• Propose new initiatives to enhance performance and meet company-wide targets.
• Lead Management:
• Own the CRM management process: monitor the accurate entry of lead information, lead journey tracking, and interactions
• Design & drive CRM process optimization & ensure each lead is being reached out to enough no. of times as per designed process
• Optimize follow-up processes and ensure the timely closure of all pending leads.
• Implement best practices for using tools like the Dialer & WhatsApp lead communication & engagement
• Collaboration & Feedback:
• Collaborate with clinic staff, digital marketing team, and offline growth teams to ensure smooth lead handoff and provide a seamless customer experience.
• Derive consumer insights from the calls & pass on the important insights to the marketing teams to improve lead quality
• Work closely with the product team to drive improvements in CRM, Dialers, and other sales tools to boost efficiency.
• Performance Tracking & Reporting:
• Track daily sales performance metrics at overall & agent level, for ex. lead conversion, first call TAT, call quality score
• Daily reporting on sales numbers to CXO
• Meet & exceed individual monthly sales targets and assist in achieving overall company targets.

• 3 to 5 years of experience in inside sales or tele-sales, preferably in healthcare or a startup environment.
• Bachelor’s degree in B.Tech, Business, Sales, or a related field (immediate joiners would be preferred)
• Proven leadership experience in managing and scaling a sales team.
• Strong communication skills in English & Kannada (Hindi is a plus).
• Demonstrated success in meeting or exceeding sales targets.
• Exceptionally street-smart person with excellent interpersonal & relationship-building skills.
• A quick learner with the ability to work independently & take initiatives in a fast-paced environment
• Familiarity with CRM tools, Dialer systems, and WhatsApp for sales management
• High ownership driven individual who can thrive in 0 to 1 culture & should be okay with 6 days a week

• A rare opportunity & exposure to work in 0 to 1, a fast-paced healthcare set-up
• Backed by elite healthcare VCs & investors
• Opportunity for steep career growth & positioning in the company.
• Collaborative, inclusive & meritocratic work culture.
• Competitive salary (industry standards)

About Us

W Health has set up India’s first Venture Studio called 2070 Health an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months- Elevate Now, Nivaan Care, Reveal Healthtech, BabyMD

About BabyMD:

BabyMD is a complete, round-the-clock paediatric chain of clinics for new-age parents, with a bunch of services all under one roof. We offer holistic paediatric wellness solutions through our physical clinics & telemedicine, focusing on not just the child, but also the parents. Some of our services include consultation, vaccinations, development assessment, therapies, lactation & nutrition and many more. We have 2 clinics so far & plan to launch 4 more clinics in the next 3 months.

Job Overview:

As a Tele-Sales Executive, you will be responsible for engaging with potential and existing customers to promote BabyMD's services, drive lead-to-customer conversions, and support the growth of our clinics. You will work closely with the Sales Head to achieve sales targets, enhance customer experiences, and increase the number of Parents we serve. This is a full time work from office role.

Responsibilities:

• Sales:
• Achieve monthly targets of lead to conversion %
• Ensure first call TAT is less than 5 mins
• Do outbound calls to leads from various sources (digital, offline, walk-ins)
• Ensure no missed calls in case of inbound call
• Engage & explain BabyMD’s services, and convert leads for appointments or any other services
• Do cross-selling and up-selling of clinic services such as vaccinations, therapies, wellness checks etc
• Build strong customer relationships & address any queries with accurate information in professional & empathetic manner
• Lead Management:
• Efficiently handle CRM for accurately capturing all the necessary lead details, lead journey & interactions 
• Timely follow ups on pending leads and ensure lead closure
• Leverage Dialer & WhatsApp to efficient communicate with the leads
• Collaboration: 
• Collaborate with clinic staff and the marketing team to ensure seamless customer service and experience
• Derive consumer insights & provide feedback to the marketing team based on lead interactions
• Provide feedback to the product team and suggest improvements in tools like CRM, Dialer etc.
• Work with Offline Growth team to do sales in camps & other activations
• Performance Tracking:
• Track daily sales performance metrics such as - lead conversion, first call TAT, call quality score
• Meet & exceed individual monthly sales targets and assist in achieving overall company targets.

• 1 to 3 years of experience in tele-sales or customer service, preferably in healthcare or a startup.
• Degree in B.tech or sales related field 
• Strong communication skills in English & Kannada (Hindi is plus)
• Experience with CRM tools, Dialer systems, and WhatsApp for lead management.
• Proven track record of achieving sales targets or lead conversions.
• Exceptionally street-smart person with excellent interpersonal & relationship-building skills.
• Ability to work independently and take initiative.
• A customer-first mindset with attention to detail in all interactions.
• Quick learner with the ability to handle multiple tasks and adjust to fast-paced environments
• Should be okay with 6 days a week as per roster
• Should be comfortable with early morning shifts - starting 7AM

• A rare opportunity to work in 0 to 1, a fast-paced healthcare set-up
• Backed by elite healthcare VCs & investors
• Opportunity for steep career growth & positioning in the company.
• Collaborative, inclusive & meritocratic work culture.
• Competitive salary (industry standards) along with Monthly Incentives & Rewards

About 2070 Health

W Health has set up India’s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech and BabyMD.

About the Stealth Company

We at 2070Health are building India's leading infusion business, focused on delivering best-in-class outcomes, exceptional patient experiences, expanded access, and curated ancillary services through day care centres. We are hiring a City Sales Head for this venture who will help set up the doctor referral offline channel.

Key Responsibilities

1. Develop and execute plans to activate key doctors and specialists, ensuring strong relationships and consistent lead generation from individual doctors and promotional activities.

2. Lead, mentor, and develop the Doctor Relationship Officer (DRO) team, ensuring effective performance management and fostering a high level of engagement within the team.

3. Proactively identify and address operational challenges faced by the sales team to ensure smooth execution.

4. Conduct regular training sessions for the Doctor Referral Officer (DRO) team, ensuring they follow best practices and ensure efficient performance.

5. Monitoring weekly/monthly performance, preparing and presenting reports to ensure alignment with business goals.

6. Conduct the hiring and onboarding process for new team members, including both experienced healthcare professionals and freshers.

7. Consistently achieving & exceeding sales targets.

8. Cross functional coordination & collaboration with the marketing team for lead generation collaterals, studio for numbers & any other support and clinic team to ensure a seamless patient journey for offline leads.

• 10-15 years of experience in sales, business development, preferably with a focus on doctor engagement.
• Proven track record with healthcare companies in Bangalore.
• Ability to develop and execute activation and engagement plans effectively

Skills and Traits

• Target-focused achiever with leadership skills
• Clear, persuasive communicator
• Strong interpersonal skill

About 2070 Health

W Health has set up India’s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech and BabyMD.

About the Stealth Company

We at 2070Health are building India's leading infusion business, focused on delivering best-in-class outcomes, exceptional patient experiences, expanded access, and curated ancillary services through day care centres. We are hiring a Doctor Relationship Manager for this venture to build a doctor referral channel for our offline growth and partnerships team.

Key Responsibilities

• Onboard doctors, including physicians, oncologists, gynaecologists, and others, within Bangalore.
• Engage with reputed doctors through calls, in-person meetings, and marketing materials, presenting the company’s offerings and differentiation.
• Collaborate with the central marketing and communications team to design and execute offline activities, such as doctor workshops and talks.
• Achieve monthly patient and revenue targets for the company.
  
  

• 3-5 years of sales experience targeting physicians, oncologists, gynaecologists, and other healthcare professionals.
• Mandatory experience in pharmaceutical companies.
• MBA preferred but not required.

Skills and Traits

• Excellent communication skills with a respectful approach to stakeholders, particularly doctors.
• Strong work ethic, discipline, and integrity.
• Honest & pleasing personality

About 2070 Health

W Health has set up India’s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech and BabyMD.

About the Stealth Company

We at 2070Health are building India's leading infusion business, focused on delivering best-in-class outcomes, exceptional patient experiences, expanded access, and curated ancillary services through daycare centres. We are hiring a Head of HR for this venture, who will play crucial role in recruiting the team, building patient-focused culture and driving employee engagement.

Responsibilities

• Strategic HR Leadership: Lead recruitment for our clinic/ daycare centres and collaborate with senior management to implement HR strategies for talent management and employee engagement.
• Patient-Centric Culture: Develop onboarding programs focused on patient-centric values and empower staff to enhance patient care and take ownership of their roles.
• Payroll Management: Oversee payroll processing, ensuring compliance with regulations and manage attendance, leave, etc.
• MIS and Reporting: Ensure accurate HR reporting, including manpower budgets and cost analysis, while maintaining employee data accuracy.
• Compliance and Audits: Ensure HR compliance through audits and policy implementation, managing accreditation standards and maintaining accurate records.

• Bachelor’s degree in human resources, Business Administration, Hospitality Management, or a related field. (Good to have an MBA or HR certification)
• Proven 8-10 years of experience in an HR leadership role, ideally within the hospitality or healthcare sector, with a strong emphasis on customer success and engagement.
• Excellent interpersonal and communication skills with a demonstrated ability to build relationships at all levels.
• Experience in developing and implementing HR strategies that drive organizational growth and enhance customer experiences